This is a modern-English version of The Modern Railroad, originally written by Hungerford, Edward. It has been thoroughly updated, including changes to sentence structure, words, spelling, and grammar—to ensure clarity for contemporary readers, while preserving the original spirit and nuance. If you click on a paragraph, you will see the original text that we modified, and you can toggle between the two versions.

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THE MODERN RAILROAD

 

 

Ready for the day’s run

Ready for today’s run

 

 

THE
MODERN RAILROAD

THE
MODERN RAILWAY

 

BY
EDWARD HUNGERFORD
AUTHOR OF “LITTLE CORKY,” “THE MAN WHO STOLE A
RAILROAD,” ETC.

BY
EDWARD HUNGERFORD
AUTHOR OF “LITTLE CORKY,” “THE MAN WHO STOLE A
RAILROAD,” ETC.

 

WITH MANY ILLUSTRATIONS
FROM PHOTOGRAPHS

WITH MANY ILLUSTRATIONS
FROM PHOTOS

 

 

CHICAGO
A. C. McCLURG & CO.
1911

CHICAGO
A. C. McCLURG & CO.
1911

 

 

Copyright
A. C. McCLURG & CO.
1911

Copyright
A. C. McCLURG & CO.
1911

Published November, 1911
Entered at Stationers’ Hall, London, England

Published November, 1911
Entered at Stationers’ Hall, London, England

 

PRESS OF THE VAIL COMPANY
COSHOCTON, U. S. A.

PRESS OF THE VAIL COMPANY
COSHOCTON, U.S.A.

 

 

TO MY FATHER
IN RECOGNITION OF HIS
INTEREST AND APPRECIATION
THIS BOOK
IS DEDICATED

TO MY FATHER
IN RECOGNITION OF HIS
INTEREST AND APPRECIATION
THIS BOOK
IS DEDICATED

 

 


PREFACE

 

To bring to the great lay mind some slight idea of the intricacy and the involved detail of railroad operation is the purpose of this book. Of the intricacies and involved details of railroad finance and railroad politics; of the quarrels between the railroads, the organizations of their employees, the governmental commissions, or the shippers, it says little or nothing. These difficult and pertinent questions have been and still are being competently discussed by other writers.

To give the average reader a glimpse into the complexity and intricate details of how railroads operate is the goal of this book. It touches very little on the complexities and details of railroad finance and politics; the disputes among railroads, their employees' organizations, government commissions, or shippers are hardly addressed. These challenging and important issues have been and continue to be thoroughly examined by other authors.

The author wishes to acknowledge the courtesy of the editors and publishers of Harper’s Monthly, Harper’s Weekly, The Saturday Evening Post, and Outing in permitting the introduction into this work of portions or entire articles which he has written for them in the past. He would also feel remiss if he did not publish his sincere acknowledgments to “The American Railway,” a compilation from Scribner’s Magazine, published in 1887, Mr. Logan G. McPherson’s “The Workings of the Railroad,” Mr. C. F. Carter’s “When Railroads Were New,” and Mr. Frank H. Spearman’s “The Strategy of Great Railroads.” Out of a sizable reference library of railroad works, these volumes were the most helpful to him in the preparation of certain chapters of this book.

The author wants to express gratitude to the editors and publishers of Harper’s Monthly, Harper’s Weekly, The Saturday Evening Post, and Outing for allowing the inclusion of sections or entire articles he previously wrote for them in this work. He would also like to sincerely thank “The American Railway,” a collection from Scribner’s Magazine, published in 1887, Mr. Logan G. McPherson’s “The Workings of the Railroad,” Mr. C. F. Carter’s “When Railroads Were New,” and Mr. Frank H. Spearman’s “The Strategy of Great Railroads.” Among a large reference library of railroad materials, these books were the most useful in preparing certain chapters of this book.

E. H.

E. H.

Brooklyn, New York,
August 1, 1911.

Brooklyn, NY,
August 1, 1911.

 

 


CONTENTS

CONTENTS

 PAGE
CHAPTER I
The Railroads and Their Start 1
Two great groups of railroads; East to West, and North to South—Some of the giant roads—Canals—Development of the country’s natural resources—Railroad projects—Locomotives imported—First locomotive of American manufacture—Opposition of canal-owners to railroads—Development of Pennsylvania’s anthracite mines—The merging of small lines into systems.
 
CHAPTER II
The Slow Progress of the Railroad 15
Alarm of canal-owners at the success of railroads—The making of the Baltimore & Ohio—The “Tom Thumb” engine—Difficulties in crossing the Appalachians—Extension to Pittsburgh—Troubles of the Erie Railroad—This road the first to use the telegraph—The prairies begin to be crossed by railways—Chicago’s first railroad, the Galena & Chicago Union—Illinois Central—Rock Island, the first to span the Mississippi—Proposals to run railroads to the Pacific—The Central Pacific organized—It and the Union Pacific meet—Other Pacific roads.
 
CHAPTER III
Building a Railroad 34
Cost of a single-track road—Financing—Securing a charter—Survey-work and its dangers—Grades—Construction—Track-laying.
 
CHAPTER IV
Tunnels 48
Their use in reducing grades—The Hoosac Tunnel—The use of shafts—Tunnelling under water—The Detroit River tunnel.
 
CHAPTER V
Bridges 56
Bridges of timber, then stone, then steel—The Starucca [Pg x]Viaduct—The first iron bridge in the United States—Steel bridges—Engineering triumphs—Different types of railroad bridge—The deck span and the truss span—Suspension bridges—Cantilever bridges—Reaching the solid rock with caissons—The work of “sand-hogs”—The cantilever over the Pend Oreille River—Variety of problems in bridge-building—Points in favor of the stone bridge—Bridges over the Keys of Florida.
 
CHAPTER VI
The Transit Stations 80
Early trains for suburbanites—Importance of the towerman—Automatic switch systems—The interlocking machine—Capacities of the largest passenger terminals—Room for locomotives, car-storage, etc.—Storing and cleaning cars—The concourse—Waiting-rooms—Baggage accommodations—Heating—Great development of passenger stations—Some notable stations in America.
 
CHAPTER VII
The Freight Terminals and the Yards 107
Convenience of having freight stations at several points in a city—The Pennsylvania Railroad’s scheme at New York as an example—Coal handled apart from other freight—Assorting the cars—The transfer house—Charges for the use of cars not promptly returned to their home roads—The hard work of the yardmaster.
 
CHAPTER VIII
The Trains and the Cars 119
Honor required in the building of a locomotive—Some of the early locomotives—Some notable locomotive-builders—Increase of the size of engines—Stephenson’s air-brake—The workshops—The various parts of the engine—Cars of the old-time—Improvements by Winans and others—Steel cars for freight.
 
CHAPTER IX
Revamping a Railroad 138
Reconstruction necessary in many cases—Old grades too heavy—Curves straightened—Tunnels avoided—These improvements required especially by freight lines.
 
CHAPTER X
The Railroad and its CEO 152
Supervision of the classified activities—Engineering, operating, maintenance of way, etc.—The divisional system as followed in the Pennsylvania Road—The departmental plan as followed in the New York Central—Need for vice-presidents—The [Pg xi]board of directors—Harriman a model president—How the Pennsylvania forced itself into New York City—Action of a president to save the life of a laborer’s child—“Keep right on obeying orders”—Some railroad presidents compared—High salaries of presidents.
 
CHAPTER XI
The Legal and Finance Departments 170
Functions of general counsel, and those of general attorney—A shrewd legal mind’s worth to a railroad—The function of the claim-agent—Men and women who feign injury—The secret service as an aid to the claim-agent—Wages of employees the greatest of a railroad’s expenditures—The pay-car—The comptroller or auditor—Division of the income from through tickets—Claims for lost or damaged freight—Purchasing-agent and store-keeper.
 
CHAPTER XII
The GM 187
His duty to keep employees in harmonious actions—“The superintendent deals with men; the general manager with superintendents”—“The general manager is really king”—Cases in which his power is almost despotic—He must know men.
 
CHAPTER XIII
The Principal 202
His headship of the transportation organism—His manner of dealing with an offended shipper—His manner with commuters—His manner with a spiteful “kicker”—A dishonest conductor who had a “pull”—A system of demerits for employees—Dealing with drunkards—With selfish and covetous men.
 
CHAPTER XIV
Running the Railroad 220
Authority of the chief clerk and that of the assistant superintendent—Responsibilities of engineers, firemen, master mechanic, train-master, train-despatcher—Arranging the time-table—Fundamental rules of operation—Signals—Selecting engine and cars for a train—Clerical work of conductors—A trip with the conductor—The despatcher’s authority—Signals along the line—Maintenance of way—Superintendent of bridges and buildings—Road-master—Section boss.
 
CHAPTER XV
The Fellows Are Out on the Line 243
Men who run the trains must have brain as well as muscle—Their [Pg xii]training—From farmer’s boy to engineer—The brakeman’s dangerous work—Baggagemen and mail clerks—Hand-switchmen—The multifarious duties of country station-agents.
 
CHAPTER XVI
Keeping the line open 256
The wrecking train and its supplies—Floods dammed by an embankment—Right of way always given to the wrecking-train—Expeditious work in repairing the track—Collapse of the roof of a tunnel—Telegraph crippled by storms—Winter storms the severest test—Trains in quick succession help to keep the line open in snowstorms—The rotary plough.
 
CHAPTER XVII
The G.P.A. and His Office 276
He has to keep the road advertised—Must be an after-dinner orator, and many-sided—His geniality, urbanity, courtesy—Excessive rivalry for passenger traffic—Increasing luxury in Pullman cars—Many printed forms of tickets, etc.
 
CHAPTER XVIII
The Comfort of Today's Train Travel 292
Special trains provided—Private cars—Specials for actors, actresses, and musicians—Crude coaches on early railroads—Luxurious old-time sleeping-cars—Pullman’s sleepers made at first from old coaches—His pioneer—The first dining-cars—The present-day dining-cars—Dinners, table d’hôte and a la carteCafé-cars—Buffet-cars—Care for the comfort of women.
 
CHAPTER XIX
Bringing the City to the Country 311
Commuters’ trains in many towns—Rapid increase in the volume of suburban travel—Electrification of the lines—Long Island Railroad almost exclusively suburban—Varied distances of suburban homes from the cities—Club-cars for commuters—Staterooms in the suburban cars—Special transfer commuters.
 
CHAPTER XX
Cargo Traffic 325
Income from freight traffic greater than from passenger—Competition in freight rates—Afterwards a standard rate-sheet—Rate-wars virtually ended by the Interstate Commerce Commission classification of freight into groups—Differential freight rates—Demurrage for delay in emptying cars—Coal traffic—Modern methods of handling lard and other freight.
 [Pg xiii]
CHAPTER XXI
The Struggle of the Freight 343
Fast trains for precious and perishable goods—Cars invented for fruits and for fish—Milk trains—Systematic handling of the cans—Auctioning garden-truck at midnight—A historic city freight-house.
 
CHAPTER XXII
Creating Traffic 355
Enticing settlers to the virgin lands of the West—Emigration bureaus—Railways extended for the benefit of emigrants—The first continuous railroad across the American continent—Campaigns for developing sparsely settled places in the West—Unprofitable branch railroads in the East—Development of scientific farming—Improved farms are traffic-makers—New factories being opened—How railroad managers have developed Atlantic City.
 
CHAPTER XXIII
The Express Service and the Railroad Mail 369
Development of express business—Railroad conductors the first mail and express messengers—William F. Harnden’s express service—Postage rates—Establishment and organization of great express companies—Collection and distribution of express matter—Relation between express companies and railroads—Beginnings of post-office department—Statistics—Railroad mail service—Newspaper delivery—Handling of mail matter—Growth of the service.
 
CHAPTER XXIV
The Engineering Departments 388
Care and repair of cars and engines—The locomotive cleaned and inspected after each long journey—Frequent visits of engines to the shops and foundries at Altoona—The table for testing the power and speed of locomotives—The car shops—Steel cars beginning to supersede wooden ones—Painting a freight car—Lack of method in early repair shops—Search for flaws in wheels.
 
CHAPTER XXV
The Railroad Marine 404
Steamship lines under railroad control—Fleet of New York Central—Tugs—Railroad connections at New York harbor—Handling of freight—Ferry-boats—Tunnel under Detroit River—Car-ferries and lake routes—Great Lakes steamship lines under railroad control.
 [Pg xiv]
CHAPTER XXVI
Staying Connected with the Guys 418
The first organized branch of the Railroad Y. M. C. A.—Cornelius Vanderbilt’s gift of a club-house—Growth of the Railroad Y. M. C. A.—Plans by the railways to care for the sick and the crippled—The pension system—Entertainments— Model restaurants—Free legal advice—Employees’ magazines—The Order of the Red Spot.
 
CHAPTER XXVII
The Arrival of Electricity 432
Electric street cars—Suburban cars—Electric third-rail from Utica to Syracuse—Some railroads partially adopt electric power—The benefit of electric power in tunnels—Also at terminal stations—Conditions which make electric traction practical and economical—Hopeful outlook for electric traction—The monorail and the gyroscope car, invented by Louis Brennan—A similar invention by August Scherl.
 
Appendix 449
Efficiency through Organization.
 
Index 465

 

 


ILLUSTRATIONS

IMAGES

 PAGE
Ready for the day’s run Frontispiece
An early locomotive built by William Norris for the Philadelphia & Reading Railroad 18
The historic “John Bull” of the Camden & Amboy Railroad—and its train 18
A heavy-grade type of locomotive built for the Baltimore & Ohio Railroad in 1864. Its flaring stack was typical of those years 19
Construction engineers blaze their way across the face of new country 38
The making of an embankment by dump-train 39
“Small temporary railroads peopled with hordes of restless engines” 39
Cutting a path for the railroad through the crest of the high hills 44
A giant fill—in the making 44
The finishing touches to the track 45
This machine can lay a mile of track a day 45
“Sometimes the construction engineer ... brings his line face to face with a mountain” 52
Finishing the lining of a tunnel 52
The busiest tunnel point in the world—at the west portals of the Bergen tunnels, six Erie tracks below, four Lackawanna above 53
The Hackensack portals of the Pennsylvania’s great tunnels under New York City 53
Concrete affords wonderful opportunities for the bridge-builders 68
The Lackawanna is building the largest concrete bridge in the world across the Delaware River at Slateford, Pa. 68
The bridge-builder lays out an assembling-yard for gathering together the different parts of his new construction 69
The new Brandywine Viaduct of the Baltimore & Ohio, at Wilmington, Del. 69
The Northwestern’s monumental new terminal on the West Side of Chicago 82
[Pg xvi]The Union Station at Washington 83
A model American railroad station—the Union Station of the New York Central, Boston & Albany, Delaware & Hudson, and West Shore railroads at Albany 102
The classic portal of the Pennsylvania’s new station in New York 102
The beautiful concourse of the new Pennsylvania Station, in New York 103
“The waiting-room is the monumental and artistic expression of the station”—the waiting-room of the Union Depot at Troy, New York 103
Something over a million dollars’ worth of passenger cars are constantly stored in this yard 114
A scene in the great freight-yards that surround Chicago 114
The intricacy of tracks and the “throat” of a modern terminal yard: South Station, Boston, and its approaches 115
One of the “diamond-stack” locomotives used on the Pennsylvania Railroad in the early seventies 126
Prairie type passenger locomotive of the Lake Shore Railroad 126
Pacific type passenger locomotive of the New York Central lines 126
Atlantic type passenger locomotive, built by the Pennsylvania Railroad at its Altoona shops 126
One of the great Mallet pushing engines of the Delaware & Hudson Company 127
A ten-wheeled switching locomotive of the Lake Shore Railroad 127
Suburban passenger locomotive of the New York Central lines 127
Consolidation freight locomotive of the Pennsylvania system 127
Where Harriman stretched the Southern Pacific in a straight line across the Great Salt Lake 140
Line revision on the New York Central—tunnelling through the bases of these jutting peaks along the Hudson River does away with sharp and dangerous curves 140
Impressive grade revision on the Union Pacific in the Black Hills of Wyoming. The discarded line may be seen at the right 141
The old and the new on the Great Northern—the “William Crooks,” the first engine of the Hill system, and one of the newest Mallets 154
The Southern Pacific finds direct entrance into San Francisco for one of its branch lines by tunnels piercing the heart of the suburbs 155
Portal of the abandoned tunnel of the Alleghany Portage Railroad[Pg xvii] near Johnstown, Pa., the first railroad tunnel in the United States 155
The freight department of the modern railroad requires a veritable army of clerks 176
The farmer who sued the railroad for permanent injuries—as the detectives with their cameras found him 177
Oil-burning locomotive on the Southern Pacific system 190
The steel passenger coach such as has become standard upon the American railroad 190
Electric car, generating its own power by a gasoline engine 190
Both locomotive and train—gasoline motor car designed for branch line service 190
The biggest locomotive in the world: built by the Santa Fe Railroad at its Topeka shops 191
The conductor is a high type of railroad employee 208
The engineer—oil-can in hand—is forever fussing at his machine 208
Railroad responsibility does not end even with the track walker 209
The fireman has a hard job and a steady one 209
How the real timetable of the division looks—the one used in headquarters 222
The electro-pneumatic signal-box in the control tower of a modern terminal 228
The responsible men who stand at the switch-tower of a modern terminal: a large tower of the “manual” type 228
“When winter comes upon the lines the superintendent will have full use for every one of his wits” 229
Watchful signals guarding the main line of a busy railroad 229
“When the train comes to a water station the fireman gets out and fills the tank” 248
A freight-crew and its “hack” 248
A view through the span of a modern truss bridge gives an idea of its strength and solidity 249
The New York Central is adopting the new form of “Upper quadrant” signal 249
The wrecking train ready to start out from the yard 262
“Two of these great cranes can grab a wounded Mogul locomotive and put her out of the way” 262
“The shop-men form no mean brigade in this industrial army of America” 263
[Pg xviii]“Winter days when the wind-blown snow forms mountains upon the tracks” 272
“The despatcher may have come from some lonely country station” 273
“The superintendent is not above getting out and bossing the wrecking-gang once in a great while” 273
The New York Central Railroad is building a new Grand Central Station in New York City, for itself and its tenant, the New York, New Haven & Hartford Railroad 284
The concourse of the new Grand Central Station, New York, will be one of the largest rooms in the world 284
South Station, Boston, is the busiest railroad terminal in the world 285
The train-shed and approach tracks of Broad Street Station, Philadelphia, still one of the finest of American railroad passenger terminals 285
Connecting drawing-room and stateroom 296
“A man may have as fine a bed in a sleeping-car as in the best hotel in all the land” 296
“You may have the manicure upon the modern train” 297
“The dining-car is a sociable sort of place” 297
An interior view of one of the earliest Pullman sleeping-cars 302
Interior of a standard sleeping-car of to-day 303
“Even in winter there is a homely, homey air about the commuter’s station” 314
Entrance to the great four-track open cut which the Erie has built for the commuter’s comfort at Jersey City 314
A model way-station on the lines of the Boston & Albany Railroad 315
The yardmaster’s office—in an abandoned switch-tower 315
“The inside of any freight-house is a busy place” 328
St. John’s Park, the great freight-house of the New York Central Railroad in down-town New York 328
The great ore-docks of the West Shore Railroad at Buffalo 329
The great bridge of the New York Central at Watkins Glen 340
Building the wonderful bridge of the Idaho & Washington Northern over the Pend Oreille River, Washington 341
Inside the West Albany shops of the New York Central: picking up a locomotive with the travelling crane 350
A locomotive upon the testing-table at the Altoona shops of the Pennsylvania 350
“The roundhouse is a sprawling thing” 351
[Pg xix]Denizens of the roundhouse 351
“In the Far West the farm-train has long since come into its own” 360
“Even in New York State the interest in these itinerant agricultural schools is keen, indeed” 361
Interior of the dairy demonstration car of an agricultural train 361
The famous Thomas Viaduct, on the Baltimore & Ohio at Relay, Md., built by B. H. Latrobe in 1835, and still in use 366
The historic Starucca Viaduct upon the Erie 366
The cylinders of the Delaware & Hudson Mallet 367
The interior of this gasoline-motor-car on the Union Pacific presents a most unusual effect, yet a maximum of view of the outer world 367
A portion of the great double-track Susquehanna River bridge of the Baltimore & Ohio—a giant among American railroad bridges 372
“In summer the brakemen have pleasant enough times of railroading” 373
A famous cantilever rapidly disappearing—the substitution of a new Kentucky river bridge for the old, on the Queen & Crescent system 373
Triple-phase, alternating current locomotive built by the General Electric Co. for use in the Cascade Tunnel, of the Great Northern Railway 390
Heavy service, alternating and direct current freight locomotive built by the Westinghouse Company for the New York, New Haven & Hartford Railroad 390
The monoroad in practical use for carrying passengers at City Island, New York 391
The cigar-shaped car of the monoroad 391
A modern railroad freight and passenger terminal: the terminal of the West Shore Railroad at Weehawken, opposite New York City 406
High-speed, direct-current passenger locomotive built by the General Electric Company for terminal service of the New York Central at the Grand Central Station 407
This is what New York Central McCrea did for the men of the Canadian Pacific up at Kenora 420
A clubhouse built by the Southern Pacific for its men at Roseville, California 420
[Pg xx]The B. & O. boys enjoying the Railroad Y. M. C. A., Chicago Junction 421
“The Brooklyn Rapid Transit Company has organized a brass band for its employees” 421
A high-speed electric locomotive on the Pennsylvania bringing a through train out of the tunnel underneath the Hudson River and into the New York City terminal 434
High-speed, direct-current locomotive built by the Westinghouse Company for the terminal service of the Pennsylvania Railroad, in New York 434
Two triple-phase locomotives of the Great Northern Railway helping a double-header steam train up the grade into the Cascade Tunnel 435
The outer shell of the New Haven’s freight locomotive removed, showing the working parts of the machine 435

 

 


The railroad is a monster. His feet are dipped into the navigable seas, and his many arms reach into the uplands. His fingers clutch the treasures of the hills—coal, iron, timber—all the wealth of Mother Earth. His busy hands touch the broad prairies of corn, wheat, fruits—the yearly produce of the land. With ceaseless activity he brings the raw material that it may be made into the finished. He centralizes industry. He fills the ships that sail the seas. He brings the remote town in quick touch with the busy city. He stimulates life. He makes life.

The railroad is a giant. Its feet are planted in the navigable seas, and its many arms stretch into the highlands. Its fingers grasp the treasures of the hills—coal, iron, timber—all the riches of the Earth. Its busy hands reach across the vast prairies of corn, wheat, and fruits—the annual bounty of the land. With constant activity, it brings the raw materials to be turned into finished products. It centralizes industry. It fills the ships that travel the oceans. It connects distant towns with bustling cities. It energizes life. It creates life.

His arms stretch through the towns and over the land. His steel muscles reach across great rivers and deep valleys, his tireless hands have long since burrowed their way through God’s eternal hills. He is here, there, everywhere. His great life is part and parcel of the great life of the nation.

His arms extend through the towns and across the land. His strong muscles reach over vast rivers and deep valleys, and his relentless hands have long since dug their way through God's eternal hills. He is here, there, everywhere. His immense life is an integral part of the great life of the nation.

He reaches an arm into an unknown country, and it is known! Great tracts of land that were untraversed become farms; hillsides yield up their mineral treasure; a busy town springs into life where there was no habitation of man a little time before, and the town becomes a city. Commerce is born. The railroad bids death and stagnation begone. It creates. It reaches forth with its life, and life is born.

He stretches his arm into an unfamiliar land, and it becomes familiar! Vast areas that were unexplored turn into farms; hillsides reveal their hidden minerals; a bustling town comes to life where there was once no human presence, and that town grows into a city. Trade begins. The railroad drives away death and stagnation. It creates. It reaches out with its energy, and life is born.

The railroad is life itself!

The train is life itself!

 

 


THE MODERN RAILROAD

THE MODERN RAILROAD

 

CHAPTER I

THE RAILROADS AND THEIR BEGINNINGS

Railroads and their origins

Two Great Groups of Railroads; East to West, and North to South—Some of the Giant Roads—Canals—Development of the Country’s Natural Resources—Railroad Projects—Locomotives Imported—First Locomotive of American Manufacture—Opposition of Canal-owners to Railroads—Development of Pennsylvania’s Anthracite Mines—The Merging of Small Lines into Systems.

Two Main Types of Railroads: East to West and North to South—Key Rail Lines—Canals—Exploitation of the Country’s Natural Resources—Railroad Initiatives—Imported Locomotives—First Locomotive Made in America—Opposition from Canal Owners to Railroads—Expansion of Pennsylvania’s Anthracite Mines—Merging of Smaller Lines into Larger Networks.

 

Fifteen or twenty great railroad systems are the overland carriers of the United States. Measured by corporations, known by a vast variety of differing names, there are many, many more than these. But this great number is reduced, through common ownership or through a common purpose in operation, to less than a score of transportation organisms, each with its own field, its own purposes, and its own ambitions.

Fifteen or twenty major railroad systems serve as the overland transporters of the United States. While there are many more when counted by corporations and recognized by a wide range of different names, this large number gets condensed, due to shared ownership or a common operational goal, to fewer than twenty distinct transportation entities, each with its own area of focus, objectives, and ambitions.

The greater number of these railroads reach from east to west, and so follow the natural lines of traffic within the country. Two or three systems—such as the Illinois Central and the Delaware & Hudson—run at variance with this natural trend, and may be classed as cross-country routes. A few properties have no long-reaching routes, but derive their incomes from the transportation business of a comparatively small exclusive territory, as the Boston & Maine in Northern New England, the New Haven in Southern New England, both of them recently brought under a more or less direct single control, and the Long Island. Still other properties find their greatest revenue in bringing[Pg 2] anthracite coal from the Pennsylvania mountains to the seaboard, and among these are the Lackawanna, the Lehigh Valley, the Central Railroad of New Jersey, and the Philadelphia & Reading systems.

The majority of these railroads run from east to west, following the natural routes of trade within the country. A couple of systems—like the Illinois Central and the Delaware & Hudson—go against this natural direction and are considered cross-country routes. Some companies don't have long-distance routes but make their money from transporting goods in a more limited, exclusive area, such as the Boston & Maine in Northern New England and the New Haven in Southern New England, both of which have recently come under more direct control, along with the Long Island. Other companies generate most of their revenue by transporting[Pg 2] anthracite coal from the Pennsylvania mountains to the coast, including the Lackawanna, the Lehigh Valley, the Central Railroad of New Jersey, and the Philadelphia & Reading systems.

The very great railroads of America are the east and west lines. These break themselves quite naturally into two divisions—one group east of the Mississippi River, the other west of that stream. The easterly group aim to find an eastern terminal in and about New York. Their western arms reach Chicago and St. Louis, where the other group of transcontinentals begin.

The major railroads in America run along the east and west lines. These lines naturally divide into two sections—one group is located east of the Mississippi River, while the other is to the west. The eastern group focuses on establishing terminals in and around New York. Their western connections extend to Chicago and St. Louis, where the other group of transcontinental railroads starts.

Giants among these eastern roads are the Pennsylvania and the New York Central. Of lesser size, but still ranking as great railroads within this territory are the Chesapeake & Ohio, the Baltimore & Ohio, and the Erie. Several of the anthracite roads enjoy through connections to Chicago and St. Louis, breaking at Buffalo as an interchange point, about half way between New York and Chicago. There are important roads in the South, reaching between Gulf points and New York and taking care of the traffic of the centres of the section, now rapidly increasing its industrial importance.

Giants among these eastern roads are the Pennsylvania and the New York Central. While smaller, the Chesapeake & Ohio, the Baltimore & Ohio, and the Erie still rank as major railroads in this area. Several of the anthracite roads have direct connections to Chicago and St. Louis, stopping at Buffalo as a transfer point, roughly halfway between New York and Chicago. There are significant roads in the South, connecting Gulf locations to New York and handling the growing traffic from the region, which is quickly becoming more industrially important.

The western group of transcontinental routes are the giants in point of mileage. The eastern roads, serving a closely-built country, carry an almost incredible tonnage; but the long, gaunt western lines are reaching into a country that has its to-morrow still ahead. Of these, the so-called Harriman lines—the Southern Pacific and the Union Pacific—occupy the centre of the country, and reach from the Mississippi to the Pacific. The Santa Fe and the Gould roads share this territory.

The western group of transcontinental routes is the powerhouse in terms of mileage. The eastern roads, which serve a densely populated area, handle an almost unbelievable amount of freight; but the long, sprawling western lines are extending into a region that is still developing. Among these, the so-called Harriman lines—the Southern Pacific and the Union Pacific—are at the heart of the country, stretching from the Mississippi to the Pacific. The Santa Fe and the Gould lines also operate in this area.

To the north of the Harriman lines, J. J. Hill has his wonderful group of railroads, the Burlington, the Great Northern, and the Northern Pacific, together reaching from Chicago to the north Pacific coast. Still farther north Canada has her own transcontinental in the Canadian Pacific Railway, another approaching completion in[Pg 3] the Grand Trunk Pacific Railway. The “Grangers” (so called from their original purpose as grain carriers), that occupy the eastern end of this western territory,—the St. Paul, the Gould lines, the Northwestern and the Rock Island—are just now showing pertinent interest in reaching the Pacific, with its great Oriental trade in its infancy. The first two of these have already laid their rails over the great slopes of the Rocky Mountains and so it is that the building of railroads in the United States is nowhere near a closed book at the present time.

To the north of the Harriman lines, J. J. Hill has his impressive network of railroads, including the Burlington, the Great Northern, and the Northern Pacific, which together stretch from Chicago to the northern Pacific coast. Even further north, Canada has its own transcontinental railway in the Canadian Pacific Railway, with another one nearing completion in[Pg 3] the Grand Trunk Pacific Railway. The "Grangers" (named for their original role as grain carriers) that operate at the eastern end of this western territory—the St. Paul, the Gould lines, the Northwestern, and the Rock Island—are currently showing keen interest in reaching the Pacific, with its emerging Oriental trade. The first two of these have already laid their tracks over the massive slopes of the Rocky Mountains, demonstrating that railroad construction in the United States is far from finished at this time.

The better to understand the causes that went to the making of these great systems, it may be well to go back into the past, to examine the eighty years that the railroad has been in the making. These busy years are illuminating. They tell with precise accuracy the development of American transportation. Yet, as we can devote to them only a few brief pages, our review of them must be cursory.

To better understand the factors that led to the creation of these great systems, it’s helpful to look back at the past and examine the eighty years during which railroads have been developed. These busy years are enlightening. They accurately reflect the evolution of American transportation. However, since we can only dedicate a few brief pages to this, our overview must be quick.

When the Revolution was completed and the United States of America firmly established as a nation, the people began to give earnest attention to internal improvement and development. Under the control of a distant and unsympathetic nation there had been very little encouragement for development; but with an independent nation all was very different. The United States began vaguely to realize their vast inherent wealth. How to develop that wealth was the surpassing problem. It became evident from the first that it must depend almost wholly on transportation facilities. To appreciate the dimensions of this problem it must be understood that at the beginning of the last century a barrel of flour was worth five dollars at Baltimore. It cost four dollars to transport it to that seaport from Wheeling; so it follows, that flour must be sold at Wheeling at one dollar a barrel for the Baltimore market. With a better form of transportation it would cost a dollar a barrel to carry the flour from Wheeling to Baltimore, making the price[Pg 4] of the commodity at the first of these points under transit facilities four dollars a barrel. It did not take much of that sort of reasoning to make the States appreciate from the very first that a great effort must be made toward development. That effort, having been made, brought its own reward.

When the Revolution was finished and the United States of America was firmly established as a nation, people began to seriously focus on internal improvement and development. Under the control of a distant and unsympathetic nation, there had been very little encouragement for progress; but with independence, everything changed. The United States began to vaguely recognize their immense natural wealth. The big question was how to develop that wealth. It became clear from the start that it relied almost entirely on transportation options. To understand the scale of this issue, it’s important to note that at the start of the last century, a barrel of flour cost five dollars in Baltimore. Transporting it to the seaport from Wheeling cost four dollars, meaning flour had to be sold at Wheeling for just one dollar a barrel for the Baltimore market. With better transportation, it would cost a dollar per barrel to ship the flour from Wheeling to Baltimore, setting the price[Pg 4] of the commodity at the first point under transit facilities at four dollars a barrel. It didn’t take much of this kind of reasoning for the States to realize from the very beginning that a significant effort needed to be made towards development. That effort, once undertaken, brought its own rewards.

The very first efforts toward transportation development lay in the canal works. Canals had already proved their success in England and within Continental Europe, and their introduction into the United States established their value from the beginning. Some of the earliest of these were built in New England before the Revolution. After the close of that conflict many others were planned and built. The great enterprise of the State of New York in planning and building the Erie, or Grand Canal, as it was at first called, from Albany to Buffalo—from Atlantic tidewater to the navigable Great Lakes was a tremendous stimulus to similar enterprises along the entire seaboard. Canals were built for many hundreds of miles, and in nearly every case they proved their worth at the outset. Canals were also projected for many, many hundreds of additional miles, for the success of the earliest of these ditches was a great encouragement to other investments of the sort, even where there existed far less necessity for their construction. Then there was a halt to canal-building for a little time.

The first efforts towards developing transportation focused on canals. Canals had already shown their effectiveness in England and Europe, and their introduction in the United States quickly demonstrated their value. Some of the earliest were constructed in New England before the Revolutionary War. After the war ended, many more were planned and built. The major project by the State of New York to plan and build the Erie Canal, originally called the Grand Canal, stretching from Albany to Buffalo—from Atlantic tidewater to the navigable Great Lakes—was a huge boost for similar projects along the entire coastline. Canals were constructed for hundreds of miles, and in almost every case, they proved their value right from the start. Many more canals were also proposed for even more hundreds of miles, as the success of the initial canals encouraged further investments, even when there was less need for them. Then, there was a pause in canal construction for a while.

The invention of the steamboat just a century ago was an incentive indirectly to canal growth but there were other things that halted the minds of farsighted and conservative men. Canals were fearfully expensive things; likewise, they were delicate works, in need of constant and expensive repairs to keep them in order. Moreover, there were many winter months in which they were frozen and useless. It was quite clear to these farsighted men from the outset that the canal was not the real solution of the transportation problem upon which rested the internal development of the United States.

The invention of the steamboat about a hundred years ago indirectly encouraged the growth of canals, but there were other factors that made cautious and forward-thinking individuals hesitate. Canals were extremely costly to build; they were also fragile structures that required constant and expensive maintenance to stay functional. Additionally, there were several winter months when they would freeze over and become unusable. From the beginning, it was evident to these visionaries that canals weren't the true answer to the transportation issues that were crucial for the internal development of the United States.

[Pg 5]They turned their attention to roads. But, while roads were comparatively easy to maintain and were possible routes of communication the entire year round, they could not begin to compare with the canals in point of tonnage capacity, because of the limitations of the drawing power of animals. Some visionary souls experimented with sail wagons, but of course with no practical results.

[Pg 5]They shifted their focus to roads. However, while roads were relatively easy to maintain and could serve as communication routes throughout the year, they didn’t hold a candle to the canals in terms of cargo capacity, due to the limits of what animals could pull. Some imaginative individuals tried using sail wagons, but obviously, there were no practical outcomes.

At this time there came distinct rumors from across the sea of a new transportation method in England—the railroad. The English railroads were crude affairs built to handle the products of the collieries in the northeast corner of the country, to bring the coal down to the docks. But there came more rumors—of a young engineer, one Stephenson, who had perfected some sort of a steam wagon that would run on rails—a locomotive he called it,—and there was to be one of these railroads built from Stockton to Darlington to carry passengers and also freight. These reports were of vast interest to the earnest men who were trying to solve this perplexing problem of internal transportation. Some of them, who owned collieries up in the northeastern portion of Pennsylvania and who were concerned with the proposition of getting their product to tidewater, were particularly interested. These gentlemen were called the Delaware & Hudson Company, and they had already accomplished much in building a hundred miles of canal from Honesdale, an interior town, across a mountainous land to Kingston on the navigable Hudson River. But the canal, considered a monumental work in its day, solved only a part of the problem. There still remained the stiff ridge of the Moosic Mountain that no canal work might ever possibly climb.

At this time, distinct rumors surfaced from across the ocean about a new transportation method in England—the railroad. The English railroads were basic systems designed to transport coal from the mines in the northeastern part of the country down to the docks. But more rumors started to emerge—about a young engineer named Stephenson, who had perfected a type of steam-powered vehicle that would run on tracks—a locomotive, as he called it. There was to be a railroad built from Stockton to Darlington to carry both passengers and freight. These reports greatly interested the dedicated individuals trying to solve the complicated issue of internal transportation. Some of them, who owned coal mines in northeastern Pennsylvania and were focused on the challenge of getting their products to the coast, were particularly invested. These men were part of the Delaware & Hudson Company, and they had already achieved a lot by constructing a hundred miles of canal from Honesdale, an inland town, across rugged terrain to Kingston on the navigable Hudson River. However, the canal, which was considered a monumental achievement in its time, only addressed part of the issue. The steep ridge of Moosic Mountain remained, a barrier that no canal could ever overcome.

To the Delaware & Hudson Company, then, the railroad proposition was of absorbing interest, of sufficient interest to warrant it in sending Horatio Allen, one of the canal engineers, all the way to England for investigation and report. Allen was filled with the enthusiasm of[Pg 6] youth. He went prepared to look into a new era in transportation.

To the Delaware & Hudson Company, the railroad proposal was extremely intriguing, so much so that they decided to send Horatio Allen, one of their canal engineers, all the way to England to investigate and report back. Allen was filled with the enthusiasm of[Pg 6] youth. He went ready to explore a new era in transportation.

In the meantime other railroad projects were also under way in the country, short and crude affairs though they were. As early as 1807 Silas Whitney built a short line on Beacon Hill, Boston, which is accredited as being the first American railroad. It was a simple affair with an inclined plane which was used to handle brick; and it is said that it was preceded twelve years by an even more crude tramway, built for the same purpose. Another early short length of railroad was built by Thomas Leiper at his quarry in Delaware County, Pennsylvania. It has its chief interest from the fact that it was designed by John Thomson, father of J. Edgar Thomson, who became at a much later day president of the Pennsylvania Railroad Company, and who is known as one of the master minds in American transportation progress. Similar records remain of the existence of a short line near Richmond, Va., built to carry supplies to a powder mill, and other lines at Bear Creek Furnace, Pennsylvania, and at Nashua, N. H. But the only one of these roads that seems to have attained a lasting distinction was one built by Gridley Bryant in 1826 to carry granite for the Bunker Hill Monument from the quarries at Quincy, Mass., to the docks four miles distant. This road was built of heavy wooden rails attached in a substantial way to stone sleepers imbedded in the earth. It attained considerable distinction and became of such general interest that a public house was opened alongside its rails to accommodate sightseers from afar who came to see it. This railroad continued in service for more than a quarter of a century.

In the meantime, other railroad projects were also happening in the country, although they were short and basic. As early as 1807, Silas Whitney built a short line on Beacon Hill in Boston, which is recognized as the first American railroad. It was a straightforward setup with an inclined plane used to transport bricks, and it's said that it was preceded by an even more primitive tramway built for the same purpose twelve years earlier. Another early short railroad was constructed by Thomas Leiper at his quarry in Delaware County, Pennsylvania. Its main interest lies in the fact that it was designed by John Thomson, the father of J. Edgar Thomson, who later became the president of the Pennsylvania Railroad Company and is regarded as one of the key figures in American transportation development. Similar records exist of a short line near Richmond, Virginia, built to supply a powder mill, and additional lines at Bear Creek Furnace in Pennsylvania and Nashua, New Hampshire. However, the only one of these roads that seems to have achieved lasting recognition was the one built by Gridley Bryant in 1826 to transport granite for the Bunker Hill Monument from the quarries in Quincy, Massachusetts, to the docks four miles away. This road was constructed with heavy wooden rails securely attached to stone sleepers embedded in the ground. It gained considerable fame and became so popular that a tavern was opened along its route to accommodate visitors from afar who came to see it. This railroad remained in operation for over twenty-five years.

But the motive power of all these railroads was the horse; and it was patent from the outset that the horse had neither the staying nor the hauling powers to make him a real factor in the railroad situation. So when Horatio Allen returned to New York from England in[Pg 7] January, 1829, with glowing accounts of the success of the English railroads, he found the progressive men of the Delaware & Hudson anxiously awaiting an inspection of the Stourbridge Lion, the first of four locomotives purchased by Allen for importation into the United States. Three of these machines were from the works of Foster, Rastrick & Co., of Stourbridge; the fourth was the creation of Stephenson’s master hand. The Lion arrived in May of that year, and after having been set up on blocks and fired for the benefit of a group of scientific men in New York it was shipped by river and canal to Honesdale.

But the main power behind all these railroads was the horse, and it was clear from the start that the horse didn’t have the endurance or pulling strength to really be a factor in the railroad industry. So when Horatio Allen returned to New York from England in [Pg 7] January 1829, with exciting stories about the success of the English railroads, he found the forward-thinking people of the Delaware & Hudson eagerly waiting to check out the Stourbridge Lion, the first of four locomotives Allen had imported to the United States. Three of these machines were made by Foster, Rastrick & Co. from Stourbridge; the fourth was designed by Stephenson himself. The Lion arrived in May of that year, and after being set up on blocks and fired up for a group of scientists in New York, it was shipped by river and canal to Honesdale.

Allen placed the Stourbridge Lion—which resembled a giant grasshopper with its mass of exterior valves, and joints—on the crude wooden track of the railroad, which extended over the mountain to Carbondale, seventeen miles distant. A few days later—the ninth of August, to be exact—he ran the Lion, the first turning of an engine wheel upon American soil. Details of that scene have come easily down to to-day. The track was built of heavy hemlock stringers on which bars of iron, two and a quarter inches wide and one-half an inch thick were spiked. The engine weighed seven tons, instead of three tons, as had been expected. It so happened that the rails had become slightly warped just above the terminal of the railroad, where the track crossed the Lackawaxen Creek on a bending trestle. Allen had been warned against this trestle and his only response was to call for passengers upon the initial ride. No one accepted. There was a precious Pennsylvania regard shown for the safety of one’s neck. So, after running the engine up and down the coal dock for a few minutes, Allen waved good-bye to the crowd, opened his throttle wide open and dashed away from the village around the abrupt curve and over the trembling trestle at a rate of ten miles an hour. The crowd which had expected to see the engine derailed, broke into resounding[Pg 8] cheers. The initial trial of a locomotive in the United States had served to prove its worth.

Allen placed the Stourbridge Lion—which looked like a giant grasshopper with its many valves and joints—on the rough wooden track of the railroad, stretching over the mountain to Carbondale, seventeen miles away. A few days later, on August 9th to be exact, he ran the Lion, marking the first time an engine wheel turned on American soil. Details of that scene have been easily passed down to today. The track was made of heavy hemlock beams, with iron bars, two and a quarter inches wide and half an inch thick, spiked on top. The engine weighed seven tons, instead of the three tons that had been expected. It turned out that the rails had become slightly warped just above the railroad's terminal, where the track crossed the Lackawaxen Creek on a bending trestle. Allen had been warned about this trestle, but he simply called for passengers for the first ride. No one took him up on it. There was a strong Pennsylvania sentiment for valuing one's safety. So, after running the engine back and forth on the coal dock for a few minutes, Allen waved goodbye to the crowd, opened the throttle wide, and took off from the village, around the sharp curve and over the shaky trestle at a speed of ten miles an hour. The crowd, expecting to see the engine derail, erupted into loud cheers. The first trial of a locomotive in the United States had proven its worth.

The career of the Stourbridge Lion was short lived. It hauled coal cars for a little time at Honesdale; but it was too big an engine for so slight a railroad, and it was soon dismantled. Its boiler continued to serve the Delaware & Hudson Company for many years at its shops on the hillside above Carbondale. The fate of the three other imported English locomotives remains a mystery. They were brought to New York and stored, eventually to find their way to the scrap heap in some unknown fashion.

The career of the Stourbridge Lion was short-lived. It pulled coal cars for a brief period at Honesdale, but it was too large for such a small railroad, and it was soon taken apart. Its boiler continued to be used by the Delaware & Hudson Company for many years at its shops on the hill above Carbondale. The fate of the three other imported English locomotives is still a mystery. They were brought to New York and stored, eventually ending up in the scrap pile somehow.

Mr. Allen held no short-lived career. His experiments with the locomotive ranked him as a railroad engineer of the highest class, and before the year 1829 closed he was made chief engineer of what was at first known as the Charleston & Hamburg Railroad, and afterwards as the South Carolina Railroad. This was an ambitious project, designed to connect the old Carolina seaport with the Savannah River, one hundred and thirty-six miles distant. It achieved its greatest fame as the railroad which first operated a locomotive of American manufacture.

Mr. Allen had a lasting career. His work with locomotives established him as a top-notch railroad engineer, and by the end of 1829, he was appointed chief engineer of what was initially called the Charleston & Hamburg Railroad, later known as the South Carolina Railroad. This was an ambitious plan intended to link the historic Carolina seaport with the Savannah River, which was one hundred thirty-six miles away. It gained significant recognition as the railroad that first ran a locomotive made in America.

This engine, called the Best Friend of Charleston, was built at the West Point Foundry in New York City and was shipped to Charleston in the Fall of 1830. It was a crude affair, and on its trial trip, on November 2, of that year, it sprung a wheel out of shape and became derailed. Still it was a beginning; and after the wheels had been put in good shape it entered into regular service, which was more than the Stourbridge Lion had ever done. It could haul four or five cars with forty or fifty passengers at a speed of from fifteen to twenty-five miles an hour, so the Charleston & Hamburg became the first of our steam railroads with a regular passenger service. A little later, a bigger and better engine, also of[Pg 9] American manufacture and called the West Point, was sent down from New York.

This engine, called the Best Friend of Charleston, was built at the West Point Foundry in New York City and was shipped to Charleston in the fall of 1830. It was a rough machine, and during its trial run on November 2 of that year, it damaged a wheel and went off the tracks. Still, it marked the beginning of something new; after fixing the wheels, it started regular service, which was more than what the Stourbridge Lion had ever achieved. It could pull four or five cars with forty to fifty passengers at speeds between fifteen and twenty-five miles per hour, making the Charleston & Hamburg the first of our steam railroads with a regular passenger service. Shortly after, a larger, improved engine, also made in America and called the West Point, was sent down from New York.

Word of these early railroad experiments travelled across the country as if by some magic predecessor of the telegraph. Other railroad projects found themselves under way. Another colliery railroad, a marvellous thing of planes and gravity descents, was built at Mauch Chunk in the Lehigh Valley, and this stout old road is in use to-day as a passenger-carrier.

Word of these early railroad experiments spread across the country like some magical version of the telegraph. Other railroad projects started up as well. Another coal railroad, an amazing feat of incline tracks and gravity descents, was built in Mauch Chunk in the Lehigh Valley, and this sturdy old route is still in use today as a passenger carrier.

But it was already seen that the future of the railroad was not to be limited to quarries or collieries. Up in New England the railroad fever had taken hold with force; and in 1831, construction was begun on the Boston & Lowell Railroad. This line was analogous to the Manchester & Liverpool, which proved itself from the beginning a tremendous money-earner. Boston, a seaport of sixty thousand inhabitants was to be linked with Lowell, then possessing but six thousand inhabitants. Still, even in those days, Lowell had developed to a point that saw fifteen thousand tons of freight and thirty-seven thousand passengers handled between the two cities over the Middlesex Canal in 1829.

But it was already clear that the future of the railroad wouldn’t just be about quarries or coal mines. Up in New England, railroad enthusiasm was strong; and in 1831, construction started on the Boston & Lowell Railroad. This line was similar to the Manchester & Liverpool, which had proven from the start to be a huge money-maker. Boston, a seaport with sixty thousand residents, was set to be connected to Lowell, which at the time had only six thousand residents. Nevertheless, even back then, Lowell had grown to the point where fifteen thousand tons of freight and thirty-seven thousand passengers were transported between the two cities via the Middlesex Canal in 1829.

Then there developed the first of a new sort of antagonism that the railroad was to face. The owners of the canals were keen-sighted enough to discover a dangerous new antagonist in the railroads. They protested to the Legislature that their charter gave them a monopoly of the carrying privileges between Boston and Lowell, and for two years they were able to strangle the ambitions of the proposed railroad. This fight was a type of other battles that were to follow between the canals and the railroads. The various lines that reached across New York State from Albany to Buffalo, paralleling the Erie Canal, were once prohibited from carrying freight, for fear that the canal’s supremacy as a carrier might be disturbed. The Baltimore & Ohio Railroad, struggling to[Pg 10] blaze a path toward the West, was for a long time halted by the Chesapeake & Ohio Canal, which proposed to hold to its monopoly of the valley of the Potomac.

Then a new type of rivalry developed that the railroad would have to confront. The canal owners were sharp enough to recognize a dangerous new competitor in the railroads. They told the Legislature that their charter granted them a monopoly on transporting goods between Boston and Lowell, and for two years they managed to stifle the ambitions of the proposed railroad. This conflict was a precursor to other battles that would ensue between the canals and the railroads. The various lines stretching across New York State from Albany to Buffalo, running alongside the Erie Canal, were once banned from carrying freight, fearing it would disrupt the canal’s dominance as a carrier. The Baltimore & Ohio Railroad, trying to[Pg 10] carve a route toward the West, was long stopped by the Chesapeake & Ohio Canal, which aimed to maintain its monopoly over the Potomac Valley.

The Boston & Lowell, however, conquered its obstacles and was finally opened to traffic, June 26, 1835. Within a few months similar lines reaching from Boston to Worcester on the west, and Providence on the south had also been opened. By 1839 Boston & Worcester had been extended through to Springfield on the Connecticut River, where it connected with the Western Railroad, extending over the Berkshires to Greenbush, opposite Albany. The Providence Road was rapidly extended through to Stonington, Connecticut. From that point fast steamboats were operated through to New York, and a quick line of communication was established between Boston and New York. Before that time the fastest route between these two cities had been by steamboat to Norwich, then by coach over the post-road up to Boston. Norwich saw the railroad take away its supremacy in the through traffic. Finally it awoke to its necessity, and arranged to build a railroad to reach the existing line at Providence.

The Boston & Lowell, however, overcame its challenges and finally opened for traffic on June 26, 1835. Within a few months, similar routes connecting Boston to Worcester to the west and Providence to the south were also opened. By 1839, the Boston & Worcester line had been extended all the way to Springfield on the Connecticut River, where it linked up with the Western Railroad, which stretched over the Berkshires to Greenbush, across from Albany. The Providence route was quickly extended to Stonington, Connecticut. From there, fast steamboats operated to New York, establishing a swift line of communication between Boston and New York. Before this, the fastest way to travel between the two cities was by steamboat to Norwich, then by coach over the post-road to Boston. Norwich lost its dominance in through traffic to the railroad but eventually recognized the need for a connection and arranged to build a railroad to reach the existing line in Providence.

Between New York and Philadelphia railroad communication came quickly into being, the first route opened being the Camden & Amboy, which terminated at the end of a long ferry ride from New York. Even after more direct routes had been established and the Delaware crossed at Trenton, it was many years before the trains ran direct from Jersey City into the heart of the Quaker City. The cars from New York used to stop at Tacony, considerably above the city and there was still a steamboat ride down the river.

Between New York and Philadelphia, railroad communication quickly emerged, with the first route being the Camden & Amboy, which ended after a long ferry ride from New York. Even after more direct routes were created and the Delaware was crossed at Trenton, it took many years before trains ran straight from Jersey City into the center of the Quaker City. The cars from New York used to stop at Tacony, which is quite a bit north of the city, and there was still a steamboat ride down the river.

The railroad route to Baltimore was only a partial one. A steamboat took the traveller to New Castle, Delaware, where a short pioneer railroad crossed to French Town, Maryland. After that there was another long steamboat ride down the flat reaches of the Chesapeake[Pg 11] Bay before Baltimore was finally reached. A little later there developed an all-rail route between Philadelphia and Baltimore although not upon the line of the present most direct route.

The train route to Baltimore was only partly complete. A steamboat took travelers to New Castle, Delaware, where a short, early railroad connected to French Town, Maryland. After that, there was another long steamboat ride down the flat stretches of Chesapeake[Pg 11] Bay before finally reaching Baltimore. Soon after, a full train route was established between Philadelphia and Baltimore, although it wasn’t along the current most direct path.

From Philadelphia an early double-track railroad extended west to Columbia, upon the Susquehanna River. An early route extended due north from Baltimore to York, and then to Harrisburg; the parent stem of what afterwards became the Northern Central. A branch from this line was extended through to Columbia, and the New Castle and French Town route lost popularity.

From Philadelphia, an early double-track railroad ran west to Columbia, located on the Susquehanna River. An initial route went straight north from Baltimore to York, then to Harrisburg, forming the main line that later became known as the Northern Central. A spur from this line was extended to Columbia, causing the New Castle and French Town route to lose popularity.

But the Columbia and Philadelphia route was destined to more important things than merely affording an all-rail route to Baltimore. At Columbia it connected with the important Pennsylvania State system of internal canals and railroads, affording a direct line of communication with Pittsburgh and the headwaters of the Ohio River.

But the Columbia and Philadelphia route was meant for more significant purposes than just providing an all-rail route to Baltimore. In Columbia, it linked up with the key Pennsylvania State system of internal canals and railroads, offering a direct connection to Pittsburgh and the sources of the Ohio River.

This was accomplished by use of a canal through to Hollidaysburgh upon the east slope of the Alleghanies, and the well-famed Alleghany Portage Railroad over the summit of those mountains to Johnstown, where another canal reached down into Pittsburgh and enjoyed unexampled prosperity from 1834 to 1854. The Alleghany Portage railroad was a solidly constructed affair and its rails after the fashion of almost all railroads of that day were laid upon stone sleepers, rows of which may still be seen where the long-since abandoned railroad found its path across the mountains. The Portage Railroad was operated by the most elaborate system of inclined planes ever put to service within the United States; one has only to turn to the pages of Dickens’s “American Notes” to read:

This was achieved by using a canal that connected to Hollidaysburgh on the east side of the Allegheny Mountains, along with the famous Allegheny Portage Railroad that crossed the summit of those mountains to Johnstown, where another canal extended down into Pittsburgh and thrived from 1834 to 1854. The Allegheny Portage Railroad was built solidly, and its tracks, like nearly all railroads of that era, were laid on stone sleepers, some of which can still be seen along the long-abandoned route through the mountains. The Portage Railroad operated with the most sophisticated system of inclined planes ever utilized in the United States; one only needs to refer to the pages of Dickens’s “American Notes” to read:

“We left Harrisburg on Friday. On Sunday morning we arrived at the foot of the mountain, which is crossed by railroad. There are ten inclined planes, five ascending and five descending; the carriages are dragged up the former and slowly let down the latter by means of stationary engines, the comparatively[Pg 12] level spaces between being traversed sometimes by horse and sometimes by engine power, as the case demands.... The journey is very carefully made, however, only two carriages travelling together; and while proper precaution is taken, is not to be dreaded for its dangers.”

“We left Harrisburg on Friday. By Sunday morning, we reached the base of the mountain, which has a railway running through it. There are ten inclined planes—five going up and five going down. The carriages are pulled up the ascents and carefully lowered on the descents using stationary engines, with the relatively [Pg 12] level sections in between sometimes navigated by horses and sometimes by engine power, depending on what’s needed.... The journey is very carefully executed, with only two carriages traveling together; while appropriate precautions are taken, it’s not something to fear because of its dangers.”

The Portage Railroad was the first to surmount the Alleghanies although in course of time its elaborate system of planes disappeared, as they disappeared elsewhere, under the development of the locomotive.

The Portage Railroad was the first to cross the Allegheny Mountains, though over time its complex system of tracks was replaced, just like it was in other places, by the advancement of the locomotive.

An interesting feature of the operation of the eastern end of this route of communication across the Keystone State, which was afterwards to develop into the mighty Pennsylvania Railroad, was the communal nature of the enterprise. The railroad was regarded as a highway. Any person was supposedly free to use its rails for the hauling of his produce in his own cars. The theory of the Columbia & Philadelphia Railroad was simply that of an improved turnpike. For ten years after the opening of the line in 1834, the horse-teams of private freight haulers alternated upon the tracks between steam locomotives hauling trains. A team of worn-out horses hauling a four-wheeled car, loaded with farm produce could, and frequently did keep a passenger train hauled by a steam locomotive fretting along for hours behind it. In the end the use of horses was abolished on the Philadelphia & Columbia—the name of the road had been reversed—and in 1857 the road was sold by the State to the newly organized Pennsylvania Railroad Company. The Pennsylvania had already built a through rail route from Columbia over the Alleghanies, and, by the aid of the wonderful Horse Shoe Curve and the Gallitzin Tunnel, through to Pittsburgh; it had created its shop-town of Altoona and abandoned for all time the Alleghany Portage Railroad. But before the consolidation came to pass, two companies had been organized to control freight-carrying upon the tracks of the Philadelphia & Columbia Railroad. One of these was the People’s line, the other[Pg 13] the Union line; and in them was the germ of the private car lines, which in recent years have become so vexed a problem to the Interstate Commerce Commission.

An interesting aspect of the operation at the eastern end of this communication route across Pennsylvania, which later grew into the powerful Pennsylvania Railroad, was the cooperative nature of the project. The railroad was seen as a public highway. Anyone was supposedly free to use its tracks to transport their goods in their own cars. The idea behind the Columbia & Philadelphia Railroad was simply that of an upgraded turnpike. For ten years after the line opened in 1834, the horse teams of private freight haulers shared the tracks with steam locomotives pulling trains. A team of exhausted horses pulling a four-wheeled car loaded with farm goods could, and often did, hold up a passenger train powered by a steam locomotive for hours. Eventually, the use of horses was ended on the Philadelphia & Columbia—the name of the line had been switched around—and in 1857 the line was sold by the state to the newly formed Pennsylvania Railroad Company. The Pennsylvania had already established a direct rail route from Columbia over the Alleghenies, and, with the help of the remarkable Horse Shoe Curve and the Gallitzin Tunnel, extended it to Pittsburgh; it had built its shop-town of Altoona and permanently abandoned the Alleghany Portage Railroad. However, before this consolidation took place, two companies were set up to manage freight transport on the tracks of the Philadelphia & Columbia Railroad. One was the People’s line, and the other[Pg 13] was the Union line; from these emerged the beginnings of the private car lines, which in recent years have posed a significant challenge to the Interstate Commerce Commission.

There were other short railroad lines in Pennsylvania, most of them built to bring the products of the rapidly developing anthracite district down to tidewater. Across New York State another chain of little railroads, which were in their turn to become the main stem of one of America’s mightiest systems, was under construction. The first of this chain to be built was the Mohawk & Hudson, extending from the capital city of Albany, by means of a sharply graded plane, to a tableland which brought it in turn to a descending plane at Schenectady. At this last city it enjoyed a connection with the Erie Canal, and for a time the packet-boat men hailed the new railroad as a great help to their trade. It shortened a great time-taking bend in the canal, and helped to popularize that waterway just so much as a passenger carrier.

There were other short railroad lines in Pennsylvania, most of them built to transport products from the rapidly developing anthracite region to shipping ports. In New York State, another network of small railroads was being constructed, which would eventually become the backbone of one of America’s largest systems. The first of these railroads was the Mohawk & Hudson, which ran from Albany, the state capital, via a steep incline, to a plateau that led down to Schenectady. In Schenectady, it connected with the Erie Canal, and for a while, the packet boat operators considered the new railroad a significant boost to their business. It reduced the time-consuming curve in the canal and helped increase the popularity of the waterway as a passenger transport option.

Afterwards the packet-boat men thought differently. Hardly had the Mohawk & Hudson been opened on August 9, 1831, by an excursion trip behind the American built locomotive DeWitt Clinton, when the railroad fever took hold of New York State as hard as the canal fever had taken hold of it but a few years before. Railroads were planned everywhere and some of them were built. Men began to dream of a link of railroads all the way through from Albany to Buffalo and even the troubles of a decade, marked with a monumental financial crash, could not entirely avail to stop railroad-building. The railroads came, step by step; one railroad from Schenectady to Utica, another from that pent-up city to Syracuse, still another from Syracuse to Rochester. From Rochester separate railroads led to Tonawanda and Niagara Falls; to Batavia, Attica, and Buffalo. But the panic of ’37 was a hard blow to ambitious financial schemes, and it was six years thereafter before the all-rail route from Albany to Buffalo was a reality.

Afterward, the packet-boat operators had a different perspective. Just after the Mohawk & Hudson was opened on August 9, 1831, with a trip behind the American-built locomotive DeWitt Clinton, the railroad craze took over New York State just as the canal craze had a few years earlier. Railroads were being planned everywhere, and some were actually built. People started dreaming of a continuous rail line from Albany to Buffalo, and even the challenges of the following decade, highlighted by a massive financial crash, couldn’t completely halt railroad construction. The railroads progressed gradually; one connected Schenectady to Utica, another linked that city to Syracuse, and yet another ran from Syracuse to Rochester. From Rochester, separate lines branched off to Tonawanda and Niagara Falls, as well as to Batavia, Attica, and Buffalo. However, the panic of ’37 dealt a significant blow to ambitious financial plans, and it wasn’t until six years later that the all-rail route from Albany to Buffalo became a reality.

[Pg 14]Even after that it was a crude sort of affair. At several of the large towns across the State the continuity of the rails was broken. Utica was jealous of this privilege and defended it on one occasion through a committee of eminent draymen, ’bus-drivers, and inn-keepers, who went down to Albany to keep two of the early routes from making rail connections within her boundaries. At Rochester there was a similar break, wherein both passengers and freight had to be transported by horses across the city from the railroad that led from the east to the railroad that led towards the west. This matter of carrying passengers across a city has always stimulated local pride. Along in the fifties Erie, Pa., waged a bitter war to prevent the Lake Shore Railroad from making its gauge uniform through that city and abandoning a time-honored transfer of passengers and freight there.

[Pg 14]Even after that, it was still a rough situation. In several of the major towns across the State, the train tracks were disconnected. Utica was protective of this situation and once defended it through a committee of prominent teamsters, bus drivers, and innkeepers, who traveled to Albany to stop two of the earlier routes from connecting their rails within the city. In Rochester, there was a similar issue, where both passengers and cargo had to be transported by horses across the city from the railroad coming from the east to the one heading west. The issue of moving passengers across a city has always stirred up local pride. Back in the fifties, Erie, Pa., fought hard to stop the Lake Shore Railroad from making its track uniform through the city and ending a long-standing transfer of passengers and goods there.

But there seems to be no stopping of the hand of ultimate destiny in railroading. The little weak roads across the Empire State were first gathered into the powerful New York Central, and after a time they were permitted to carry freight, the privilege denied them a long time because of the power of the Erie Canal. After a little longer time there was a great bridge built across the Hudson River at Albany, and soon after the close of the Civil War shrewd old Commodore Vanderbilt brought the railroad that had been built up the east shore of the Hudson, his pet New York & Harlem, and the merged chain of railroads across the State, into the New York Central & Hudson River Railroad, his great lifework. That system spread itself steadily. It built a new short line from Syracuse to Rochester, another from Batavia to Buffalo. It absorbed and it consolidated; gradually it sent its tentacles over the entire imperial strength of New York State.

But it seems like nothing can stop the hand of fate in railroading. The small, weaker railroads across New York were first consolidated into the powerful New York Central, and eventually, they were allowed to carry freight, a privilege that had been denied to them for a long time because of the dominance of the Erie Canal. After some more time, a major bridge was built across the Hudson River at Albany, and soon after the Civil War ended, the savvy Commodore Vanderbilt acquired the railroad that had been established along the east shore of the Hudson, his favorite New York & Harlem, and merged it with the network of railroads across the state into the New York Central & Hudson River Railroad, his life's work. That system expanded steadily. It built a new short line from Syracuse to Rochester and another from Batavia to Buffalo. It absorbed and consolidated; gradually, it extended its reach over the entire power of New York State.

 

 


CHAPTER II

THE GRADUAL DEVELOPMENT OF THE RAILROAD

THE GRADUAL DEVELOPMENT OF THE RAILROAD

Alarm of Canal-owners at the Success of Railroads—The Making of the Baltimore & Ohio—The “Tom Thumb” Engine—Difficulties in Crossing the Appalachians—Extension to Pittsburgh—Troubles of the Erie Railroad—This Road the First to Use the Telegraph—The Prairies Begin to be Crossed by Railways—Chicago’s First Railroad, the Galena & Chicago Union—Illinois Central—Rock Island, the First to Span the Mississippi—Proposals to Run Railroads to the Pacific—The Central Pacific Organized—It and the Union Pacific Meet—Other Pacific Roads.

Canal owners were worried about the success of railroads. The Baltimore & Ohio was established. The “Tom Thumb” engine made its debut. There were challenges in crossing the Appalachians. The extension to Pittsburgh faced difficulties. The Erie Railroad encountered issues as well. This line was the first to utilize the telegraph. Railways started to span the prairies. Chicago’s first railroad was the Galena & Chicago Union. The Illinois Central was also developed. Rock Island was the first to cross the Mississippi River. There were plans to connect railroads to the Pacific. The Central Pacific was formed and it met the Union Pacific. Other railroads were developed in the Pacific region.

 

All the railroad projects already related were timid projects in the beginning, with hardly a thought of ultimate greatness. Yet there were men, even in the earliest days of railroading, whose minds winged to great enterprises, whose dreams were empire-wide. Of such men was the Baltimore & Ohio born.

All the railroad projects mentioned earlier were cautious initiatives at first, with little consideration for achieving greatness. Yet there were individuals, even in the early days of railroading, whose ambitions soared towards grand ventures, whose visions spanned across the entire country. One of these visionary individuals helped create the Baltimore & Ohio.

Baltimore, like Philadelphia, had greedily watched the success of the Erie Canal upon its completion, and noted with alarm its possible effects upon its own wharves. Philadelphia, with the wealth of the great State of Pennsylvania behind, had sought to protect herself by the construction of the long links of canal and railroad to Pittsburgh, of which you have already read. But Baltimore had no great State to call to her support. She must look to herself for strength. Out of her eminent necessity for self-preservation came men of the strength and the fibre to meet the emergency. Baltimore might have retreated from the situation, as some of the New England towns had retreated from it, and become a somnolent reminiscence of a prosperous Colonial seaport. She did nothing of the sort. Instead she made herself the terminal and[Pg 16] inspiration of a great railroad, laid the foundations of a great and lasting growth.

Baltimore, like Philadelphia, had closely watched the success of the Erie Canal after it was completed and was worried about how it might impact its own docks. Philadelphia, backed by the wealth of Pennsylvania, tried to protect itself by building extensive canals and railroads to Pittsburgh, as you’ve already read. But Baltimore didn’t have a large state to support her. She had to find strength within herself. Out of her urgent need for survival emerged strong individuals ready to tackle the crisis. Baltimore could have stepped back from the challenge, like some New England towns did, and faded into a sleepy memory of a once-thriving Colonial port. Instead, she took action and became the endpoint and[Pg 16] driving force behind a major railroad, laying the groundwork for significant and lasting growth.

The Baltimore & Ohio Railroad was born February 12, 1827. On the evening of that day, a little group of citizens of the sturdy old Southern metropolis gathered at the house of George Brown. Mr. Brown together with Philip E. Thomas, a distinguished merchant and philanthropist of Baltimore, had been making investigation into the possibilities of railroads. The fact that the Chesapeake & Ohio Canal, which was already well advanced in construction, would have its eastern terminus at the Potomac River, near Washington, brought no comfort to the merchants of Baltimore. Wonder not then, that the stern old traders of that city assembled to consider “the best means of restoring to the city of Baltimore that portion of the western trade which has lately been diverted from it by the introduction of steam navigation and other causes.” From that February day to this the corporate title of the Baltimore & Ohio has been unchanged, despite the career of the most extreme vicissitudes—long years of shadows that were almost complete despair, other years that were brilliant with success.

The Baltimore & Ohio Railroad was established on February 12, 1827. On the evening of that day, a small group of citizens from the strong old Southern city gathered at George Brown's house. Mr. Brown, along with Philip E. Thomas, a well-known merchant and philanthropist in Baltimore, had been exploring the possibilities of railroads. The fact that the Chesapeake & Ohio Canal, which was already well under construction, would have its eastern end at the Potomac River, near Washington, offered no consolation to the merchants of Baltimore. So it’s no surprise that the determined old traders of the city met to discuss “the best ways to restore to the city of Baltimore that part of the western trade which has recently been diverted from it by the introduction of steam navigation and other factors.” From that February day until now, the corporate name of the Baltimore & Ohio has remained unchanged, despite facing extreme ups and downs—long years of near despair, followed by other years filled with success.

It was decided at the outset that the commercial supremacy of Baltimore rested on her conquest of the Appalachian Mountains, of her reaching by an easy artificial highway the almost limitless waterways of the West that linked themselves with the navigable Ohio. But for the beginning it was agreed that Cumberland, long an important point on the well-famed National Highway, and even then a centre in the coal traffic, was a far enough distant goal to be worthy of the most ambitious enterprise. Indeed a long cutting through a hill in the first section of the road proved a serious financial obstacle to the directors of the struggling railroad. But these last were men who persevered. They started to lay their track for the thirteen miles from Baltimore to Ellicott’s Mills on July 4, 1828. That occasion was honored by an old-time[Pg 17] celebration in which the chief figure was Charles Carroll, of Carrollton, who laid the first stone of the new line. After his services were finished he said to a friend:

It was decided from the start that Baltimore's commercial dominance depended on its conquest of the Appalachian Mountains, specifically its ability to create an easy highway that connected to the nearly endless waterways of the West leading to the navigable Ohio River. However, it was agreed that Cumberland, which had long been a key point on the well-known National Highway and was already a hub for coal traffic, was a sufficiently distant goal to justify the most ambitious project. In fact, a long cut through a hill in the first section of the road turned out to be a significant financial hurdle for the directors of the struggling railroad. But these were determined men. They began laying tracks for the thirteen miles from Baltimore to Ellicott’s Mills on July 4, 1828. This occasion was celebrated with an old-fashioned[Pg 17] event, where the main figure was Charles Carroll of Carrollton, who laid the first stone of the new line. After finishing his duties, he said to a friend:

“I consider this among the most important things of my life, second only to the signing of the Declaration of Independence, if even it be second to that.” Of that act President Hadley, of Yale, has written: “One man’s life formed the connecting link between the political revolution of the one century and the industrial revolution of the other.”

“I consider this one of the most important things in my life, second only to the signing of the Declaration of Independence, if even that.” About that act, President Hadley of Yale wrote: “One man’s life connected the political revolution of one century with the industrial revolution of the next.”

No sooner had actual construction begun on the new line, than the directors found themselves beset by many difficulties. Their enterprise was then so unusual, that they went blindly, stumbling ahead in the dark. Even the construction of the track itself was experimental. It was first planned to use wooden rails hewn from oak, and these were to be mounted upon stone sleepers set in a rock ballast. The money spent in such track was obviously wasted. All such construction had to be torn out before the traffic was at all sizable, and replaced by iron rails and wooden sleepers.

No sooner had actual construction started on the new line than the directors found themselves overwhelmed by many difficulties. Their project was so unusual that they moved forward blindly, stumbling in the dark. Even the construction of the track itself was experimental. Initially, they planned to use wooden rails made from oak, which would be mounted on stone sleepers set in a rock ballast. The money spent on this type of track was clearly wasted. All of that construction had to be removed before the traffic became significant and replaced with iron rails and wooden sleepers.

But the track was the least of the company’s problems. It had gone ahead to build a railroad with a very vague conception as to its permanent motive-power. It was soon seen there, too, that horses were out of the question for hauling the passengers and freight any considerable distance. The Baltimore & Ohio Company gravely experimented at one time with a car which was carried before the wind by means of mast and sail.

But the track was the least of the company's issues. They went ahead and built a railroad without a clear idea of its long-term power source. It quickly became apparent that using horses to pull passengers and freight over any significant distance was not feasible. The Baltimore & Ohio Company even tried out a car that was pushed by the wind using a mast and sail.

Sturdy old Peter Cooper, of New York, finally solved that motive-power problem. He had been induced to buy three thousand acres of land in the outskirts of Baltimore for speculation. Requests sent by his Baltimore partners for remittances, for taxes and other charges, became so frequent that he went to the Maryland city to investigate. One glance showed him that the future of his investment rested upon the future of the[Pg 18] struggling little railroad which was trying to poke its nose west from Baltimore. He came to the aid of its directors in their problem of motive-power.

Sturdy old Peter Cooper from New York finally figured out the motive-power issue. He had been persuaded to purchase three thousand acres of land on the outskirts of Baltimore as an investment. His Baltimore partners kept sending requests for money to cover taxes and other expenses, which became so frequent that he decided to visit the Maryland city to see what was going on. A quick look showed him that the future of his investment depended on the future of the[Pg 18] struggling little railroad that was trying to extend its reach west from Baltimore. He stepped in to help the directors with their motive-power problem.

That problem consisted, for one thing, in the practical use of a locomotive around curves of 400 feet radius. Cooper went back to New York, bought an engine with a single cylinder, rigged it on a car—not larger than a hand-car, geared it to the wheels of that car and solved the chief problem of the B. & O. His little engine—the Tom Thumb—was a primitive enough affair, but it pointed the way to these Baltimore merchants who were pinning their entire faith to their railroad project.

That issue was mainly about how to effectively use a locomotive on curves with a 400-foot radius. Cooper returned to New York, purchased a single-cylinder engine, mounted it on a car no bigger than a handcar, and geared it to the wheels of that car, effectively solving the main problem for the B. & O. His small engine—the Tom Thumb—was quite basic, but it showed these Baltimore merchants, who were fully invested in their railroad project, the way forward.


Two years after the beginning of the work, “brigades” of horse-cars were in regular service to Ellicott’s Mills; by the first of December, 1831, trains—steam-drawn—ran through to Frederick, Md.; five months later, to a day, they had reached Point of Rocks on the Potomac, seventy miles from Baltimore. At Point of Rocks the road was halted for a long time. The power of the powerful Chesapeake & Ohio Canal, which had been great enough to keep State or national grants from struggling railroads, was raised to defend its claim to a monopoly of the Potomac Valley, by right of priority. This right was sustained in the courts, and the railroad held back two years, until it could buy a compromise.

Two years after work started, horse-drawn streetcars were regularly operating to Ellicott's Mills; by December 1, 1831, steam-powered trains were running through to Frederick, MD; five months later, to the day, they reached Point of Rocks on the Potomac, seventy miles from Baltimore. At Point of Rocks, the construction paused for a long time. The strong Chesapeake & Ohio Canal, which had been powerful enough to prevent state or national funding for competing railroads, intensified its efforts to uphold its claim to a monopoly on the Potomac Valley based on priority. This claim was upheld in court, and the railroad was stalled for two years until it could negotiate a compromise.

In 1835, a highly profitable branch was opened to Washington, while early in the following year, trains were running through to Harpers Ferry, at the mouth of the Shenandoah.

In 1835, a very profitable route was opened to Washington, and by early the next year, trains were operating all the way to Harpers Ferry, at the confluence of the Shenandoah.

During that same Summer of 1835, definite steps were taken toward the extension of the railroad to Pittsburgh, as well as Wheeling. But it was three years later before the struggling company was ready to make a surveying reconnaissance of these extensions of the road. All through that time actual construction work was slowly but quite surely progressing westward from Harpers Ferry, [Pg 19]and on November 5, 1842, trains entered Cumberland, the one-time objective point of the enterprise.

During the summer of 1835, concrete actions were taken to extend the railroad to Pittsburgh and Wheeling. However, it wasn't until three years later that the struggling company was prepared to conduct a survey for these extensions. Throughout that period, actual construction work was steadily but slowly moving west from Harpers Ferry, [Pg 19] and on November 5, 1842, trains reached Cumberland, which was originally the goal of the project.

 

An early locomotive built by William Norris for the Philadelphia & Reading Railroad

An early train designed by William Norris for the Philadelphia & Reading Railroad.

 

The historic “John Bull” of the Camden & Amboy Railroad—and its train

The well-known "John Bull" of the Camden & Amboy Railroad—and its train

 

A heavy-grade type of locomotive built for the
Baltimore & Ohio Railroad in 1864. Its flaring
stack was typical of those years

A heavy-duty locomotive designed for the Baltimore & Ohio Railroad in 1864. Its wide stack was characteristic of that era.

 

But beyond Cumberland the road gradually left the comfortable valley of the Potomac, and these early railroad builders found themselves confronted with new difficulties. To build a railroad across the range of the Appalachians, with the primitive methods and machinery of those days was no simple task. For nine years the construction work dragged. In 1851 the line had only been finished to Piedmont, twenty-nine miles west of Cumberland, and its builders were well-nigh discouraged. Let us quote from the ancient history of the B. & O., from which we derive these facts, in an exact paragraph:

But beyond Cumberland, the road gradually left the comfortable valley of the Potomac, and the early railroad builders faced new challenges. Building a railroad across the Appalachian range with the basic tools and techniques of that time was no easy feat. Construction dragged on for nine years. By 1851, the line was only completed to Piedmont, twenty-nine miles west of Cumberland, and its builders were nearly defeated. Let's quote from the old history of the B. & O., which provides these facts, in a precise paragraph:

“In the Fall of 1851, the Board found themselves, almost without warning, in the midst of a financial crisis, with a family of more than 5,000 laborers and 1,200 horses to be provided for, while their treasury was rapidly growing weaker. The commercial existence of the city of Baltimore depended on the prompt and successful prosecution of the unfinished road.”

“In the fall of 1851, the Board suddenly found themselves in the middle of a financial crisis, needing to support over 5,000 workers and 1,200 horses, all while their treasury was quickly running low. The economic survival of the city of Baltimore relied on the quick and effective completion of the unfinished road.”

In October, 1852, it was found that there had been expended for construction west of Cumberland, $7,217,732.51. But the road was going ahead once more. Its Board had dug deep into their pockets and the commercial crisis that hovered over Baltimore was passed. Two years later the road entered Wheeling, and its corporate title was no longer a misnomer.

In October 1852, it was discovered that $7,217,732.51 had been spent on construction west of Cumberland. However, the road was making progress again. Its Board had invested a lot of their own money, and the economic crisis that had been looming over Baltimore was over. Two years later, the road reached Wheeling, and its corporate name was no longer misleading.

A little later, a more direct line was built to Parkersburg, West Virginia, and direct connection entered with the Ohio & Mississippi Railroad, which reached St. Louis. The railroad was beginning to feel its way out across the land.

A little later, a more direct line was built to Parkersburg, West Virginia, and a direct connection was established with the Ohio & Mississippi Railroad, which reached St. Louis. The railroad was starting to explore its way across the land.

War between North and South had been declared before the long delayed extension to Pittsburgh was finished. In that time a real master-hand had come to the Baltimore & Ohio. In its early days the names of Philip E. Thomas, Peter Cooper, Ross Winans, and B. H. Latrobe[Pg 20] were indissolubly linked with this pioneer railroad; in its second era John W. Garrett gave brilliancy to its administration. Even before, as well as throughout the four trying years of the war, when the road’s tracks were being repeatedly torn up and its bridges burned, Mr. Garrett was laying down his masterly policy of expansion. It was a discouraging beginning that confronted him. The two expensive extensions to the Ohio River had been a severe drain on the company’s treasury, traffic was at low ebb, the great financial panic of 1857 had been hard to surmount.

War between the North and South was declared before the long-overdue extension to Pittsburgh was completed. During that time, a true leader had taken charge of the Baltimore & Ohio. In its early years, the names of Philip E. Thomas, Peter Cooper, Ross Winans, and B. H. Latrobe[Pg 20] were closely associated with this pioneering railroad. In its second phase, John W. Garrett brought brilliance to its management. Even before the war and throughout its challenging four years, when the tracks were continuously destroyed and bridges burned, Mr. Garrett was implementing his expert strategy for expansion. He faced a discouraging start. The two costly extensions to the Ohio River had significantly drained the company’s finances, traffic was at a standstill, and the major financial crisis of 1857 had been difficult to overcome.

But Mr. Garrett was one of the first of American railroaders to see that a trunk-line should start at the seaboard and end at Chicago or the Mississippi. He pushed his line to Pittsburgh, to Cleveland, to Sandusky, to Chicago. It began to reach new and growing traffic centres. The Baltimore & Ohio entered upon an era of magnificent prosperity.

But Mr. Garrett was one of the first American railroaders to realize that a main line should start at the coast and end in Chicago or at the Mississippi. He extended his railway to Pittsburgh, Cleveland, Sandusky, and Chicago. It began to connect with new and emerging traffic hubs. The Baltimore & Ohio entered a period of tremendous success.

The first cloud upon that era came in the early seventies, when its powerful rival, the Pennsylvania, secured control of the Philadelphia, Wilmington & Baltimore, the B. & O.’s connecting link on its immensely profitable through route from New York to Washington. Pennsylvania interests tunnelled for long miles through the rocky foundations of Baltimore, purchased an independent line to Washington—the Baltimore & Potomac—and the B. & O. found itself deprived of its best congested traffic district. For eleven years it was unable to retaliate, though not a soul believed the Baltimore & Ohio to be other than a splendid, conservative property. It owned its own sleeping-car company, its own express company, its own telegraph company. The name of Garrett was behind it. Logan G. McPherson says:

The first sign of trouble in that era showed up in the early seventies when its strong competitor, the Pennsylvania, took control of the Philadelphia, Wilmington & Baltimore, which was the B. & O.’s crucial link on its very profitable route from New York to Washington. Pennsylvania interests dug long tunnels through the rocky foundations of Baltimore and bought an independent line to Washington—the Baltimore & Potomac—leaving the B. & O. without access to its busiest traffic area. For eleven years, it couldn’t respond, even though no one doubted that the Baltimore & Ohio was still a great, stable property. It owned its own sleeping-car company, its own express company, and its own telegraph company. The name of Garrett was behind it. Logan G. McPherson says:

“When it was desired to obtain additional funds, bonds were always issued instead of the capital stock being increased. Interest on bonds has always to be met, whereas dividends on stocks can be passed. It was announced, however, that the retention[Pg 21] of the stock capitalization at less than fifteen millions of dollars was an evidence of conservatism, as the continuance of semi-annual dividends of five per cent was thereby permitted.”

“When additional funds were needed, bonds were always issued instead of increasing the capital stock. Interest on bonds always has to be paid, while dividends on stocks can be skipped. However, it was announced that keeping the stock capitalization below fifteen million dollars showed conservatism, as it allowed for the ongoing payment of semi-annual dividends at five percent.”

John W. Garrett died in 1884, and was succeeded in the presidency by his son Robert Garrett, who announced himself ready to continue a policy of expansion. The younger Garrett sought to regain an entrance for his traffic to New York. To that end he built a line into Philadelphia and prepared to strike across the State of New Jersey. He failed in that end by the failure of one of his confidential aides; the line that he had counted on for entrance into the American metropolis was snapped up by his greatest rival just as his own fingers were almost upon it. Later the B. & O. was permitted a trackage entrance into Jersey City, but the terms of that entrance were so stringent as to mean a practical surrender upon its part.

John W. Garrett passed away in 1884, and his son Robert Garrett took over as president, declaring his intention to continue a policy of growth. The younger Garrett aimed to regain access for his operations to New York. To achieve this, he built a line into Philadelphia and prepared to cross the State of New Jersey. He faced setbacks when one of his trusted aides failed him; the line he was counting on for entry into the American metropolis was claimed by his biggest competitor just as he was about to secure it. Eventually, the B. & O. got permission for a trackage entry into Jersey City, but the conditions were so strict that it effectively meant they had to give in.

If Baltimore & Ohio had won that battle, a different story might have been chronicled. As it was, it stood a loser in a fearfully expensive fight; the English investors in the property became investigators—of a sudden the bottom dropped out of things. The stock went slipping down as only a mob-chased stock in Wall Street can drop; the road that had been the pride of Baltimore became, for the moment, her shame. It was shown, upon investigation, that the road had long gone upon a slender standing: millions of dollars that should actually have been charged to loss had been charged against its capital and included in the surplus. Ten years after Mr. Garrett’s death the road found itself in even more bitter straits. It was a laughing stock and a reproach among railroad men. Its profitable side-properties—the sleeping-car company, the express company, the telegraph company,—the first two of which should never be permitted to go outside of the control of any really great railroad company—had been sold, one after another, in attempts to save the day of reckoning. Just before the Chicago Fair the road reached[Pg 22] low-water mark. Its passenger cars were weather-beaten and ravaged almost beyond hope of paint-shops; it was sometimes necessary to hold outgoing trains in the famous old Camden station at Baltimore, until the lamps and drinking glasses could be secured from some incoming train. In that day of low-water mark it was actually and seriously proposed to abandon the passenger service of the road!

If Baltimore & Ohio had won that battle, a different story might have been told. As it turned out, it ended up losing in a ridiculously costly fight; the English investors in the company became investigators—suddenly, everything crashed. The stock plummeted like a mob-chased stock on Wall Street; the railway that had once been Baltimore's pride became, for the moment, her embarrassment. An investigation revealed that the railway had long been on shaky ground: millions of dollars that should have been written off as losses were instead recorded against its capital and counted in the surplus. Ten years after Mr. Garrett’s death, the railway found itself in even worse shape. It became a laughing stock and a disgrace among railroad professionals. Its profitable subsidiaries—the sleeping-car company, the express company, the telegraph company—two of which should never have been allowed to be separated from any major railroad company—had been sold off, one by one, in a desperate attempt to delay the inevitable. Just before the Chicago Fair, the railway hit[Pg 22] rock bottom. Its passenger cars were worn down and almost beyond repair; it was sometimes necessary to delay outgoing trains in the famous old Camden station in Baltimore until the lamps and drinking glasses could be taken from an incoming train. During that low point, it was seriously proposed that the railway should abandon its passenger service!

Out of that chaos came the B. & O. of to-day, a substantial and well-managed railroad property. Mr. Garrett was the first of the railroaders to construct a single property from the Atlantic seaboard to the Mississippi; John F. Cowan, L. F. Loree, Oscar G. Murray, and Daniel Willard have been his successors in the revamping of the B. & O., eliminating its costly grades, enlarging yard and terminal facilities, and making the historic road a carrier of the first class.

Out of that chaos came today’s B. & O., a solid and well-run railroad. Mr. Garrett was the first railroader to build a single line from the Atlantic coast to the Mississippi. John F. Cowan, L. F. Loree, Oscar G. Murray, and Daniel Willard have followed him in transforming the B. & O., reducing its expensive grades, expanding yard and terminal facilities, and turning the historic route into a top-tier carrier.


The history of the Erie Railroad is hardly less dramatic than that of the Baltimore & Ohio; its financial disasters were not owing to the errors that come of crass stupidity. For the Erie did its good part in the making of railroad law. Built and operated in the earliest railroad days as a single enterprise through the southern tier of counties of New York State from the Hudson River to Lake Erie, while the roads to the north that were eventually to be welded by Commodore Vanderbilt into the great New York Central were still quarrelling among themselves, it was wrecked time and time again by unscrupulous schemes of high finance. It was made to wear mill-stones in the shape of outrageous bonded indebtednesses that acted as a fearful handicap for many years and prevented a remarkably well located property from standing to-day as the peer of the Pennsylvania or of the New York Central. The story of these outrages has been told and retold—they are integral parts of the financial history of the country. Suffice it to say here and now that the Erie[Pg 23] has been operated with more or less success by no less than four struggling corporations; that it has never come closer to achieving success than under its present president, F. D. Underwood; and that no one save those who have stood close to Underwood has known or appreciated the heritage of handicap that was given to him to shoulder. For it has been part of our railroad principle in this country—a mighty sad part, too—that no matter how villainously stocks and bonds may have been issued at any time—only to bring failure swiftly and inevitably,—such bogus paper has always been protected in reorganization. A railroad which becomes bankrupt cannot be abandoned. That has been done only in rare cases. Even the Baltimore & Ohio, at the end of its rope less than twenty years ago, was not permitted to abandon its passenger service. It must pull itself up out of the difficulties, and—in America at least—it must pull its trashy paper up too, in order that no holder of such paper may be unprotected. The paper can no more be abandoned than the right-of-way. The result is seen in railroads staggering under vast and questionable capitalization (there is no cleaning of the slate); but the sins of those that have gone before are truly visited upon the third and the fourth generation, as well as upon the poor humans who, under such burdens, are trying to operate a railroad property.

The history of the Erie Railroad is almost as dramatic as that of the Baltimore & Ohio; its financial failures weren’t due to sheer stupidity. The Erie played a significant role in shaping railroad law. Built and operated in the early days of railroads as a single venture through the southern counties of New York State from the Hudson River to Lake Erie, while northern roads were still fighting among themselves before Commodore Vanderbilt unified them into the great New York Central, it was repeatedly undermined by dishonest high finance schemes. It was forced to carry heavy burdens in the form of excessive bonded debts that severely handicapped it for years and kept a well-located property from standing alongside the Pennsylvania or the New York Central today. The account of these injustices has been told many times—they are key parts of the financial history of the country. It’s enough to say now that the Erie[Pg 23] has been operated at various levels of success by no fewer than four struggling companies; it has never been closer to success than under its current president, F. D. Underwood; and only those close to Underwood truly understand the burden of challenges he had to face. It has been a sad reality of our railroad system in this country that regardless of how fraudulently stocks and bonds may have been issued—leading to failure—they’ve always been protected during reorganization. A bankrupt railroad can’t just be abandoned. That’s happened only in rare cases. Even the Baltimore & Ohio, at its lowest point less than twenty years ago, wasn’t allowed to stop its passenger service. It must recover from its troubles, and—at least in America—it must also lift up its worthless paper so that no holder of such paper is left unprotected. The paper is just as untouchable as the right-of-way. The outcome is that railroads struggle under enormous and questionable capitalizations (there’s no way to wipe the slate clean); but the repercussions of the actions of those before are indeed felt by subsequent generations, as well as by the individuals who, under such burdens, are trying to run a railroad.

From the beginning the story of Erie has been a story of difficulties. The original scheme of building a New York railroad from Piermont-on-Hudson to Dunkirk on Lake Erie—some 450 miles—seems in the face of the resources of the State at that time and the engineering difficulties to be solved, almost quixotic. But the road was built step by step, section by section, until in May, 1851, a triumphal first train was operated over its entire length. President Fillmore was the guest of honor on the train, but shared attention with Daniel Webster on the trip. Webster, in order that he might see the country, insisted on making the entire tedious journey in a rocking-chair,[Pg 24] which was lashed upon a flat-car. Another flat-car was occupied by a railroad officer who was designated to receive the flags. C. F. Carter, in his interesting sketch on the early days of the Erie, writes:

From the beginning, the story of Erie has been a tale of challenges. The original plan to build a New York railroad from Piermont-on-Hudson to Dunkirk on Lake Erie—about 450 miles—seemed almost unrealistic given the state's resources at the time and the engineering hurdles that needed to be overcome. But the road was constructed little by little, section by section, until, in May 1851, a triumphant first train ran its entire length. President Fillmore was the guest of honor on the train but shared the spotlight with Daniel Webster during the trip. To see the countryside, Webster insisted on making the long journey in a rocking chair that was secured to a flat car. Another flat car was designated for a railroad officer responsible for receiving the flags. C. F. Carter, in his engaging account of the early days of Erie, writes:

“By a singular coincidence, the ladies at every one of the more than sixty stations between Piermont and Dunkirk had conceived the idea that it would be as original as it was appropriate to present a flag wrought by their own fair hands to the railroad company when the first train passed through to Lake Erie. As it would have consumed altogether too much time to make a stop for each of these flag presentations, the engineer merely slowed down at three-fourths of the stations long enough to permit the man on the flat-car to scoop up the banners in his arms, much like the hands on the old-fashioned Marsh harvesters gathered up armfuls of grain for binding. At the end of the journey the Erie Railroad had a collection of flags that would have done credit to a victorious army.”

“By a unique coincidence, the women at all the more than sixty stations between Piermont and Dunkirk came up with the idea that it would be both original and fitting to present a flag made by their own hands to the railroad company when the first train passed through to Lake Erie. Since it would have taken way too much time to stop at each of these flag presentations, the engineer simply slowed down at three-fourths of the stations long enough for the guy on the flat car to scoop up the banners in his arms, similar to how the old-fashioned Marsh harvesters collected bundles of grain for binding. By the end of the trip, the Erie Railroad had a collection of flags that would have honored a victorious army.”

Mr. Carter has also told how in that same eventful year 1851 the telegraph came into use on the Erie, first of all railroads: A crude telegraph line, built for commercial purposes, had been stretched along the eastern end of the road. People did not think very much of the telegraph in those days. It was only seven years old; and when a man wired another man he wrote his message like a letter, beginning with “Dear sir” and ending with “Yours truly.” The railroads scorned its use. Their trains ran by hard and fast train rules. Then, as now, north and east-bound trains held the right-of-way over those south and west-bound, and the meeting places on single-track lines were each carefully designated on the time-card. If a train was waiting for another coming in an opposite direction, and the train came not after an hour, the first train proceeded forward “under flag.” That meant that a man, walking with a flag in his hand preceded the train to protect it. The locomotive and its train of cars necessarily proceeded at snail’s pace.

Mr. Carter also shared how in that same pivotal year, 1851, the telegraph was introduced on the Erie, making it the first railroad to use it. A basic telegraph line, set up for business purposes, had been laid along the eastern part of the track. Back then, people didn’t think much of the telegraph. It was only seven years old, and when someone sent a message, they wrote it like a letter, starting with “Dear sir” and ending with “Yours truly.” The railroads looked down on its use. Their trains operated based on strict rules. Just like today, north and east-bound trains had priority over those going south and west, and the meeting points on single-track lines were carefully listed in the schedule. If a train was waiting for another coming from the opposite direction and the train didn’t arrive after an hour, the first train could go forward “under flag.” This meant a person, holding a flag, walked in front of the train to ensure its safety. The locomotive and its cars had to move at a slow crawl.

It was not so very long after that observation-car trip[Pg 25] that Daniel Webster took in the rocking-chair up to Dunkirk, before the Erie’s superintendent, Charles Minot, was taking a trip up over the east end of the road. The train on which he was riding was due to meet a west-bound express at Turner’s. After waiting nearly an hour there, without seeing the opposing train, Minot was seized with an inspiration. He telegraphed up the line fourteen miles to Goshen to hold that west-bound train until he should arrive there. He then ordered his train-crew to proceed. They rebelled. Engineer Isaac Lewis had too much regard for his own precious neck to break the time-card rules, even under the superintendent’s orders. So finally Minot took charge of the engine himself, while Lewis cautiously seated himself in the last seat of the last car and awaited the worst.

It wasn't long after that observation-car trip[Pg 25] that Daniel Webster took a rocking-chair ride up to Dunkirk, when the Erie’s superintendent, Charles Minot, decided to travel the east end of the line. The train he was on was supposed to meet a west-bound express at Turner’s. After waiting nearly an hour without seeing the other train, Minot had a sudden idea. He sent a telegram fourteen miles up the line to Goshen to hold the west-bound train until he arrived. Then he told his train crew to move out. They pushed back. Engineer Isaac Lewis valued his own safety too much to break the time-card rules, even with the superintendent telling him to. So in the end, Minot took control of the engine himself, while Lewis cautiously sat in the last seat of the last car, bracing for the worst.

It never came, of course. When they reached Goshen, the agent had received the message, and was prepared to hold the west-bound train. But it had not arrived, and Minot by repeating his method was enabled first to reach Middletown and then Port Jervis before meeting the delayed train. By the use of the telegraph he had saved his own train some three hours in running time; and it was not long thereafter until the operation of trains by telegraph order became standard on the Erie and all others of the early railroads.

It never showed up, of course. When they got to Goshen, the agent had received the message and was ready to hold the westbound train. But it hadn't arrived, and Minot was able to reach Middletown and then Port Jervis first by using his method before encountering the delayed train. By using the telegraph, he saved his own train about three hours in travel time; and it wasn't long after that when operating trains by telegraph order became the norm on the Erie and all other early railroads.

At the beginning, one of the promoters of the Erie announced his belief that the road would eventually earn, by freight alone, “some two hundred thousand dollars in a year,” and his neighbors laughed at him for his extravagant promise. Yet, in the first six months’ operation of the road the receipts—mostly from freight—were $1,755,285.

At first, one of the backers of the Erie expressed his confidence that the railroad would eventually make “around two hundred thousand dollars a year” just from freight, and his neighbors mocked him for his over-the-top claim. However, in the first six months of the railroad's operation, the earnings—mostly from freight—were $1,755,285.

To tell the full story of Erie would require a sizable book. It has not yet been told. It is a story of intrigue and deceit, of trickery and of scheming; the story of Daniel Drew and Jim Fisk and Jay Gould; the monumental tragedy of the wrecking of a great railroad property—a[Pg 26] property with possibilities that probably will never now be realized. The present management of the road has labored valiantly and well. It has seen the future of Erie as a great freighting road, has carefully laid its lines for the full development of the property as a carrier of goods, rather than of through passengers.

To fully tell the story of Erie would take a substantial book. It hasn’t been told yet. It’s a tale of intrigue and betrayal, trickery and scheming; the story of Daniel Drew, Jim Fisk, and Jay Gould; the monumental tragedy of the destruction of a great railroad property—a[Pg 26] property with potential that may never be realized now. The current management of the railroad has worked hard and effectively. They see Erie’s future as a major freight line and have strategically laid out its routes for the complete development of the property as a goods carrier, rather than for through passengers.


The history of the railroad divides itself sharply into epochs. In the beginning, the different roads—such as Erie, Pennsylvania, Baltimore & Ohio, and New York Central—were being pushed west over the Alleghany Mountains to the Great Lakes and the Ohio River. There followed an era where the railroads were reaching Chicago and St. Louis. That was the era which saw the weird railroads of the Middle West, the strange stock-watering companies that made the very names of Ohio, Michigan, and Illinois financial bywords in the late forties and the early fifties. The first railroad in Ohio was the old Mad River & Lake Erie, which was built in 1835, from Sandusky, south about a hundred miles to Columbus, the State capital. The pioneer engine on the road, the Sandusky, was the first locomotive ever equipped with a whistle.

The history of the railroad is clearly divided into distinct periods. Initially, various lines—like Erie, Pennsylvania, Baltimore & Ohio, and New York Central—were being pushed westward over the Allegheny Mountains toward the Great Lakes and the Ohio River. This was followed by a time when the railroads were extending to Chicago and St. Louis. This period also saw the unusual railroads of the Midwest and the peculiar stock-watering companies that turned the names of Ohio, Michigan, and Illinois into financial buzzwords in the late 1840s and early 1850s. The first railroad in Ohio was the old Mad River & Lake Erie, built in 1835, running from Sandusky south for about a hundred miles to Columbus, the state capital. The pioneering engine on this line, the Sandusky, was the first locomotive ever fitted with a whistle.

The first railroad of the prairies was the Northern Cross railroad—now a part of the Wabash—extending from Merodosia on the Illinois River, to Springfield. It was started in 1837, and late in the following fall a locomotive built by Rogers, Grosvenor, and Ketchum of Paterson, N. J.,—the founders of a famous locomotive works—was landed from a packet-steamer at Merodosia. Then was the first puff of a locomotive heard upon the prairies of the great West. A contemporary account says:

The first railroad on the prairies was the Northern Cross railroad—now part of the Wabash—stretching from Meredosia on the Illinois River to Springfield. It was launched in 1837, and later that fall, a locomotive made by Rogers, Grosvenor, and Ketchum from Paterson, N.J.—the founders of a well-known locomotive company—was unloaded from a packet steamer at Meredosia. That was when the first puff of a locomotive was heard on the prairies of the great West. A contemporary account says:

“The little locomotive had no whistle, no spark-arrester, no cow-catcher, and the cab was open to the sky. Its speed was about six miles an hour, and where the railroad and the highway lay parallel to each other there was frequently a trial of speed between the locomotive with its ‘pleasure cars’ and the [Pg 27]stage-coaches. Sometimes the stage-coaches came in ahead. Six inches of snow were sufficient to blockade the trains drawn by this American engine.”

“The little locomotive didn’t have a whistle, a spark-arrester, or a cow-catcher, and the cab was open to the sky. It went about six miles an hour, and where the railroad and the highway ran parallel, there was often a race between the locomotive with its ‘pleasure cars’ and the [Pg 27]stage-coaches. Sometimes the stage-coaches won. Just six inches of snow were enough to stop the trains pulled by this American engine.”

In 1846 James M. Forbes was building the Michigan Central west from Detroit, 145 miles to Kalamazoo. A little later it was extended to the east shore of Lake Michigan, at New Buffalo; eventually it reached Chicago with its own rails. While the Michigan Central was pushing its rails, its chief competitor to the south, the Michigan Southern,—afterwards a part of the Lake Shore, and eventually united with its traditional rival in the extended New York Central system—was also pushing toward Chicago as a goal. Both roads reached Chicago in 1852. But railroad building was slow work. The country expanded too quickly after the golden promises of the railroad promoters. Money came too easily; then there would come a fearful financial time, and the reputable railroad enterprises would be halted beside the “fly-by-night” schemes. As late as 1850, Ohio had only the single trunk-line connecting Sandusky and Cincinnati; but the railroad to Cleveland that was afterwards the main stem of the Big Four and the trunk-line connection east to the Baltimore & Ohio, were nearing completion.

In 1846, James M. Forbes was building the Michigan Central line west from Detroit, covering 145 miles to Kalamazoo. Not long after, it was extended to the eastern shore of Lake Michigan at New Buffalo, eventually reaching Chicago with its own tracks. While the Michigan Central was laying down its tracks, its main competitor to the south, the Michigan Southern—later part of the Lake Shore and ultimately merged with its historical rival in the expanded New York Central system—was also heading toward Chicago as a target. Both railroads arrived in Chicago in 1852. However, building railroads was a slow process. The country was growing too quickly after the optimistic promises of the railroad promoters. Money was too easy to come by, and then there would be a severe financial crisis, stopping even the reputable railroad projects alongside the “fly-by-night” ventures. As late as 1850, Ohio had only one main line connecting Sandusky and Cincinnati, but the railroad to Cleveland— which would later be the main branch of the Big Four and connect east to the Baltimore & Ohio—was nearing completion.


Chicago’s first railroad was the Galena & Chicago Union, and it was the cornerstone of the great Chicago and Northwestern system, one of the really great railroads of America. The Galena & Chicago Union was incorporated in 1836, but not until eleven years later was work begun in laying tracks, for a short ten-mile stretch from the Chicago River to Des Plaines; and its first locomotive, the Pioneer, had been bought second-hand from the Buffalo & Attica Railroad, away east in New York State. The rails were second-hand, too, of the strap variety, which the Western railroads were already discarding in favor of solid rails. But it was a railroad, and it was with a deal[Pg 28] of pride that John B. Turner, its president, used to ascend to an observatory on the second floor of the old Halsted Street depot to sight with a telescope the smoke of his morning train coming across the prairie. The Chicago and Northwestern, itself, was organized in 1859. For a time it was so desperately poor that it could not pay the interest on its bonds, and there was a time when its officers had to meet the pay-roll out of their own pockets; but it succeeded in absorbing about six hundred miles of railroad at the beginning. In another decade the Union Pacific Railroad, first uniting the Far West with the populous Middle and Eastern States, was completed. The Chicago and Northwestern formed one of the most direct links between the Lakes and the eastern terminal of the Union Pacific at Council Bluffs. The business that came to it because of that linking was the first strong impulse that led to the ultimate greatness of the Northwestern.

Chicago’s first railroad was the Galena & Chicago Union, and it was the foundation of the great Chicago and Northwestern system, one of the major railroads in America. The Galena & Chicago Union was founded in 1836, but it wasn't until eleven years later that work started on laying tracks for a short ten-mile stretch from the Chicago River to Des Plaines. Its first locomotive, the Pioneer, was purchased second-hand from the Buffalo & Attica Railroad in New York State. The rails were also second-hand, of the strap type, which the Western railroads were already replacing with solid rails. But it was a railroad, and John B. Turner, its president, took great pride in going up to an observatory on the second floor of the old Halsted Street depot to watch with a telescope for the smoke of his morning train coming across the prairie. The Chicago and Northwestern was organized in 1859. For a time, it was so financially strapped that it couldn’t even pay the interest on its bonds, and there was a period when its officers had to cover the payroll out of their own pockets. However, it managed to absorb about six hundred miles of railroad right from the start. A decade later, the Union Pacific Railroad was completed, connecting the Far West with the populous Middle and Eastern States. The Chicago and Northwestern became one of the most direct links between the Great Lakes and the eastern endpoint of the Union Pacific at Council Bluffs. The business that came to it from this connection was the first major boost that contributed to the eventual greatness of the Northwestern.

The distinctive mid-Western road was and always has been the Illinois Central. Originally incorporated in 1836, it was nearly twenty years later when, through substantial aid from the State whose name it bears, construction actually began. The first track was laid from Chicago to Calumet to give an entrance to the Michigan Central in its heart-breaking race to the Western metropolis against the Michigan Southern. The main line through to Cairo was pushed forward rapidly, however, and was ready for traffic at the end of 1855. A large number of Kentucky slaves promptly showed their appreciation of the new railroad enterprise by using it to effect their escape to the North.

The unique Midwestern railroad has always been the Illinois Central. Founded in 1836, it wasn't until almost twenty years later that construction actually started, thanks to significant support from the state it’s named after. The first track was laid from Chicago to Calumet to connect with the Michigan Central in its fierce competition to reach the Western metropolis before the Michigan Southern. However, the main line to Cairo was quickly advanced and was ready for service by the end of 1855. A large number of enslaved people from Kentucky showed their gratitude for the new railroad by using it to escape to the North.


Of course with the railroad pushing its way westward all the while (the Rock Island in April, 1859, was the first to span the Mississippi with a bridge), it was only a question of time when some adventurous soul should seek to reach the Pacific coast. Indeed it was away back in 1832, while there was still less than a hundred miles of track[Pg 29] in the United States, that Judge Dexter of Ann Arbor, Michigan, proposed a railroad through to the Pacific Ocean, through thousands of miles of untrodden forest. Six years later, a Welsh engineer, John Plumbe, held a convention at Dubuque, Iowa, for the same purpose. The idea would not down. Hardly had Plumbe and his convention disappeared from the public notice when Asa Whitney, a New York merchant of considerable reputation, began to agitate the Pacific railroad. Whitney was a good deal of a theorist and a dreamer; but he was a shrewd publicity man, and he held widely attended meetings for the propagation of his idea, in all the Eastern cities. Eventually, like Judge Dexter and John Plumbe, he was doomed to disappointment. After Whitney had died broken-hearted and bankrupt because of his devotion to an idea, came Josiah Perham, of Boston. Josiah Perham was the Raymond & Whitcomb of the fifties. He began by organizing excursions for New England folk to come to Boston to see the Boston Museum and the panoramas, which were the gay diversion of that day. In one year he brought two hundred thousand folk into that sacred Massachusetts town, and he began to be rated as a rich man. He absorbed the Pacific railroad idea and freely spent his money in its propagation. He organized the People’s Pacific Railroad,—and a part of his scheme formed the foundation of the Northern Pacific. Perham, like the others, spent his money and failed to see the fruition of his plan. There seemed to be something ill-fated about that plan of a railroad to the Pacific. Even the citizens of St. Louis, who had gathered on the Fourth of July, 1851, to see soil broken for the first real transcontinental railroad, found that it could only manage to reach Kansas City by 1856. That particular railroad—the Missouri Pacific—through its western connection, the Western Pacific, only succeeded in reaching the coast within the past year.

Of course, with the railroad expanding westward all the while (the Rock Island was the first to cross the Mississippi with a bridge in April 1859), it was just a matter of time before someone adventurous would try to reach the Pacific coast. In fact, back in 1832, when there was still less than a hundred miles of track[Pg 29] in the United States, Judge Dexter from Ann Arbor, Michigan, proposed building a railroad to the Pacific Ocean through thousands of miles of untouched forest. Six years later, a Welsh engineer named John Plumbe held a convention in Dubuque, Iowa, for the same purpose. The idea wouldn't go away. Hardly had Plumbe and his convention faded from the public eye when Asa Whitney, a well-known merchant from New York, started promoting the Pacific railroad. Whitney was quite the theorist and dreamer, but he was also a savvy promoter, holding widely attended meetings to spread his idea in all the Eastern cities. Eventually, like Judge Dexter and John Plumbe, he was destined for disappointment. After Whitney died heartbroken and bankrupt due to his devotion to the idea, Josiah Perham from Boston came along. Josiah Perham was the travel organizer of the fifties. He began arranging excursions for New England people to come to Boston to visit the Boston Museum and the panoramas, which were the popular attractions of that time. In one year, he brought in two hundred thousand people to that historic Massachusetts town and started being seen as a wealthy man. He embraced the Pacific railroad idea and spent his money to promote it. He organized the People’s Pacific Railroad, and part of his plan laid the groundwork for the Northern Pacific. Like the others, Perham used his funds but never saw his vision realized. There seemed to be something cursed about the plan for a railroad to the Pacific. Even the citizens of St. Louis, who gathered on the Fourth of July in 1851 to witness the groundbreaking of the first real transcontinental railroad, found that it could only reach Kansas City by 1856. That particular railroad—the Missouri Pacific—only managed to connect to the coast via its western link, the Western Pacific, within the past year.

When Theodore D. Judah brought himself to the [Pg 30]seemingly hopeless task of trying to build a Pacific railroad, he brought with him all the enthusiasm of Asa Whitney, and with it the experience of a trained railroad engineer. The thing was beginning to take shape. The men, like Whitney and Perham, who had been before Congress at session after session, finally brought that august body, even when the nation stood on the verge of civil war, into making an appropriation for a survey for a scheme, which nine out of ten men regarded as a mere visionary dream. Theodore D. Judah, filled with enthusiasm for his mighty plan, went West that he might roughly plan the location of the railroad. He went to San Francisco and he went to Sacramento, where the little twenty-two-mile Sacramento Valley Railroad had been running since 1856. The Californians listened to him with interest, but they proffered him no financial aid. Then Judah went up into the high passes of the Sierras, through which a railroad to the east would certainly have to reach, to find a crossing for the line in which he believed so earnestly. He found it—making a route that would save 148 miles and $13,500,000 over that proposed by the Government authorities. When he went back to Sacramento, to the hardware store of his old friends, Huntington & Hopkins, in K Street, it was with a rough profile of that pass in his pocket. What Judah said to Collis P. Huntington and Mark Hopkins has never been known, but certain it is that in a little time they were sending for the three other capitalists of Sacramento—the Crocker brothers, who had a dry-goods store down the street, and Leland Stanford, a wholesale grocer. Out of the efforts of those six men the Central Pacific Railroad was organized with a capital of $125,000. Work began on the new line at Sacramento on the first day of 1863, while California shook with laughter at the idea of a parcel of country store-keepers building a railroad across the crest of the Sierras.

When Theodore D. Judah took on the seemingly impossible task of building a Pacific railroad, he brought with him the same enthusiasm as Asa Whitney, along with the expertise of a trained railroad engineer. Things were starting to take shape. Men like Whitney and Perham, who had repeatedly gone before Congress, finally managed to convince the esteemed body, even as the nation teetered on the brink of civil war, to approve funding for a survey for a project that nine out of ten people considered a mere pipe dream. Judah, driven by passion for his ambitious plan, traveled west to roughly map out the railroad's route. He visited San Francisco and Sacramento, where the small twenty-two-mile Sacramento Valley Railroad had been operating since 1856. The people of California listened to him with interest, but didn’t offer any financial support. Then Judah ventured into the Sierra Nevada's high passes, where a railroad to the east would definitely need to cross, to find a suitable crossing for the line he believed in so strongly. He found it—creating a route that would save 148 miles and $13,500,000 compared to what the Government proposed. When he returned to Sacramento, to the hardware store of his old friends, Huntington & Hopkins, on K Street, he had a rough profile of that pass tucked in his pocket. What Judah told Collis P. Huntington and Mark Hopkins remains a mystery, but soon after, they were calling for the other three key investors in Sacramento—the Crocker brothers, who owned a dry-goods store down the street, and Leland Stanford, a wholesale grocer. Thanks to the efforts of these six men, the Central Pacific Railroad was established with a capital of $125,000. Work on the new line began in Sacramento on January 1, 1863, while California erupted in laughter at the idea of a group of country store owners building a railroad across the Sierra Nevada.

How they built their railroad successfully and amassed[Pg 31] six really great American fortunes is all history now. Sufficient is it that they turned a deaf ear to the ridicule (the project was considered so visionary that bankers dared not subscribe to the stock of the road for fear of injuring their credit), found their route through the mountains just as Judah had promised, brought their materials around the Horn, imported ten thousand Chinese laborers, hurled thousands of tons of solid rock down among the pines by a single charge of nitro-glycerine, bolted their snow-sheds to the mountains, and filled up or bridged hundreds of chasms and valleys. “Two thousand feet of granite barred the way upon the mountain-top where eagles were at home. The Chinese wall was a toy beside it. It could neither be surmounted nor doubled; and so they tunnelled what looks like a bank swallow’s hole from a thousand feet below. Powder enough was expended in persuading the iron crags and cliffs to be a thoroughfare, to fight half the battles of the Revolution.”

How they successfully built their railroad and created[Pg 31] six incredible American fortunes is now just history. It’s enough to say that they ignored the mockery (the project was seen as so unrealistic that bankers were too scared to invest in the stock because it might harm their reputations), found their path through the mountains just as Judah had promised, brought their materials around the Horn, imported ten thousand Chinese laborers, blasted thousands of tons of solid rock down among the pines with a single charge of nitroglycerin, attached their snow sheds to the mountains, and filled or bridged hundreds of gaps and valleys. “Two thousand feet of granite blocked the way at the mountain top where eagles made their home. The Great Wall of China was a toy compared to it. It couldn’t be climbed over or circumvented; so they dug a tunnel that looks like a bank swallow’s hole from a thousand feet below. They used enough explosives to persuade the iron cliffs and crags to become a roadway, enough to fight half the battles of the Revolution.”

While the Central Pacific was being built east from the coast, the Union Pacific was pushing its rails west from the Missouri River to meet it. A Federal subsidy was paid to each road for each mile of transcontinental track it laid, and the result was the Credit Mobilier, the worst financial blot upon the pages of American government transactions. Early in the Spring of 1868 the companies were on equal terms in this great game of subsidy getting. Each finally had ample funds and each was about 530 miles away from the Great Salt Lake. So in 1868 a construction campaign began that has never been approached in the history of railroad building. Twenty-five thousand men, and 6,000 teams, together with whole brigades of locomotives and work-trains, were engaged in the work; in a single day ten miles of track was laid and that was a world-beating record. The result of such speed was that the two railroads met, May 9, 1869. Leland Stanford, who was ridiculed when he first turned earth for the Central Pacific[Pg 32] at Sacramento six years before, drove the last spike, and was for that moment the central figure in an attention that was world-wide.

While the Central Pacific was being built east from the coast, the Union Pacific was laying tracks west from the Missouri River to meet it. The government provided a subsidy for each mile of transcontinental track laid, which led to the Credit Mobilier scandal, one of the biggest financial scandals in American history. By early Spring of 1868, both companies were on equal footing in this competition for subsidies. Each had sufficient funds and was about 530 miles away from the Great Salt Lake. So in 1868, they launched a construction campaign like nothing seen before in railroad history. Twenty-five thousand workers and 6,000 teams, along with numerous locomotives and work trains, were involved. In one day, they laid ten miles of track, setting a world record. This rapid construction led to the two railroads meeting on May 9, 1869. Leland Stanford, who had been mocked when he first broke ground for the Central Pacific[Pg 32] in Sacramento six years earlier, drove the final spike and became the center of worldwide attention for that moment.

After the Union Pacific and the Central Pacific came the Southern Pacific, and after them came Collis P. Huntington binding them into a tight single railroad. But close on the heels of the Southern Pacific, and right into its own territory, reached the Santa Fe, while to the north, first the Northern Pacific and then the Great Northern was built from the lake country straight to Puget Sound. On a November day in 1885 the last spike was driven in the great transcontinental Canadian Pacific, the first and so far the only railroad to lay its rails from the North Atlantic to the Pacific. Within a year the Western Pacific—the westernmost of the chain of Gould roads—has begun to run its through trains to the Golden Gate. As this volume goes to press finishing touches are being placed upon the Puget Sound extension of the Chicago, Milwaukee & St. Paul, probably the last transcontinental to be stretched across these United States for a number of years to come. Far to the north, the Grand Trunk Pacific is finding its way across the wilderness of the Canadian Rockies, creating a great city—Prince Rupert—at its western terminal. It should be ready for its through traffic within the next three years.

After the Union Pacific and the Central Pacific came the Southern Pacific, and then Collis P. Huntington brought them all together into one massive railroad. But right behind the Southern Pacific, the Santa Fe moved into its territory, while to the north, the Northern Pacific was built first, followed by the Great Northern, stretching straight from the lake region to Puget Sound. On a November day in 1885, the last spike was driven in the massive transcontinental Canadian Pacific, the first and so far only railroad to connect the North Atlantic with the Pacific. Within a year, the Western Pacific—the furthest west of the Gould railroads—started running its trains to the Golden Gate. As this book goes to print, final touches are being put on the Puget Sound extension of the Chicago, Milwaukee & St. Paul, likely the last transcontinental to be laid across the U.S. for many years. Far to the north, the Grand Trunk Pacific is making its way through the Canadian Rockies wilderness, creating a significant city—Prince Rupert—at its western end. It should be ready for through traffic in the next three years.


This then, in brief, is the history of American railroading—an eighty-year struggle from East to West. The railroad has passed through many vicissitudes; days of wild-cat financing, and days when men refused to invest their money under any inducements whatsoever. It has been assailed by legislatures and by Congress; it has been scourged because of the so-called “pooling agreements,” and it has cut its own strong arms by building foolish competing lines. But it has survived masterfully, while the highroads have become grass-grown, and the once proud[Pg 33] canals have fallen into decay. Railroading is to-day in the full flush of successful existence. Science has been brought to each of the infinite details of the business; and for the first time the country sees practically every line, large or small, honestly earning its way. The railroad receiver has all but passed into history.

This is the story of American railroads—an eighty-year journey from East to West. The railroad has faced many challenges; there were times of risky financing and times when people wouldn’t invest their money no matter what. It has been criticized by state legislatures and Congress; it has been attacked for so-called “pooling agreements,” and it has weakened itself by building unnecessary competing lines. Yet, it has thrived, while the main roads have become overgrown, and the once-mighty[Pg 33] canals have fallen into disrepair. Railroads are now flourishing successfully. Science has been applied to every aspect of the industry; and for the first time, the country is seeing practically every railroad, big or small, operating profitably. The role of the railroad receiver is almost a thing of the past.

 

 


CHAPTER III

THE BUILDING OF A RAILROAD

BUILDING A RAILROAD

Cost of a Single-track Road—Financing—Securing a Charter—Survey-work and its Dangers—Grades—Construction—Track-laying.

Cost of a Single-Track Road—Financing—Obtaining a Charter—Surveying and Its Risks—Grades—Construction—Track Installation.

 

The railroad has its beginning in the inspiration and in the imagination of men. Perchance a great tract of country, rich in possibilities, stands undeveloped for lack of transportation facilities. The living arm of the railroad will bring to it both strength and growth. It will bring to it the materials, the men, and the machinery needed for its development. It will take from it its products seeking markets in communities already established.

The railroad starts with the ideas and vision of people. Maybe a vast area, full of potential, remains undeveloped because it lacks transportation options. The active railroad will provide the strength and growth needed. It will bring in the materials, workers, and equipment necessary for development. It will also transport its products to markets in already established communities.

In that way the first railroads began, reaching their arms carefully in from the Atlantic and the navigable rivers and bays that emptied into it. In the beginning there was hardly any inland country. All the important towns were spread along the sea-coast or along those same navigable tributaries, and it was sorry shrift for any community that did not possess a wharf to which vessels of considerable tonnage might attain. Where such communities did not possess natural water-ways, they sought to obtain artificial ones; and the result was the extraordinary impetus that was given to the building of canals during the first half of the nineteenth century—a page of American industrial history that has been told in another chapter.

In that way, the first railroads started, carefully extending from the Atlantic and the navigable rivers and bays that flowed into it. At first, there was hardly any inland area. All the important towns were located along the coast or along those same navigable rivers, and it was tough for any community without a wharf where large ships could dock. Where these communities lacked natural waterways, they tried to create artificial ones; this led to a remarkable boom in canal construction during the first half of the nineteenth century—an episode in American industrial history that has been covered in another chapter.

It was found quite impossible to handle bulky freight economically by wagon, no matter how romantic the turnpike might be for passenger traffic in the old-time coaches. The canal was so much better as a carrier that it was[Pg 35] hailed with acclaim, and waxed powerful. In the height of its power it laughed at the puny efforts of the railroad, and then, as you have seen, sought by every possible means to throttle the growth of the steel highway. Within eighty years it was powerless, and the railroad was conqueror. There were hundreds of miles of abandoned canal within the country, many of them being converted into roadbeds of railroads; and the water-highway, with its slow transit and its utter helplessness during the frozen months of the year, was not able to exist except where quantities of the coarsest sort of freight were to be moved.

It was found to be quite impossible to transport large freight efficiently by wagon, no matter how charming the turnpike was for passenger travel in the old coaches. The canal was much more effective as a carrier, so it was[Pg 35] celebrated and grew powerful. At the height of its power, it mocked the weak attempts of the railroad and then, as you've seen, tried every possible way to stifle the growth of the steel highway. In just eighty years, it became powerless, and the railroad emerged victorious. There were hundreds of miles of abandoned canals across the country, many of which were converted into railroad beds; and the waterway, with its slow transit and complete inability to operate during the frozen months of the year, could only survive where large quantities of the heaviest freight needed to be moved.

Without railroads, the United States to-day would, in all probability, not be radically different from the United States of a hundred years ago. All the large towns and cities would still be clustered upon the coast and waterways, and back of them would still rest many, many square miles of undeveloped country; the nation would have remained a sprawling, helpless thing, weakened by its very size, and subject both to internal conflict and to attacks of foreign invaders. It has been repeatedly said that if there had been a through railroad development in the South during the fifties, there would have been no Civil War. France for five hundred years before the signing of our Declaration, was a civilized and progressive nation. Yet century after century passed without her inland towns showing material change; and her seaports, lacking the impetus of interior growth, remained quiescent. Such a metropolis as Marseilles is to-day, became possible only when the railroad made this seaport the south gate of a mightily developing nation.

Without railroads, the United States today would likely not be very different from what it was a hundred years ago. All the major towns and cities would still be clustered along the coast and waterways, with vast areas of undeveloped land behind them; the nation would have stayed a sprawling, helpless entity, weakened by its own size and plagued by both internal strife and foreign attacks. It has often been said that if there had been a complete railroad network in the South during the 1850s, there would have been no Civil War. For five hundred years before the signing of our Declaration, France was a civilized and progressive nation. Yet century after century passed without significant change in her inland towns, and her seaports, lacking the boost from internal growth, remained stagnant. A metropolis like Marseilles today became possible only when the railroad transformed this seaport into the southern gateway of a rapidly developing nation.


Let us assume that we are about to build a railroad. If we are going to strike our road in from some existing line or some accessible port into virgin country, we may hope for land or money grants from the State, county, town, or city Government. That is a faint hope, however, in[Pg 36] these piping days of the twentieth century. So much scandal once attached itself to these grants that they have become all but obsolete. We shall have to fall back upon the individual enterprise and help of the persons who are to benefit by the coming of the railroad. They may be folk who simply regard our project as a good investment, and place their money in it with hopes of a fair return.

Let’s say we’re about to build a railroad. If we plan to connect our route to an existing line or a nearby port to reach untouched land, we might expect to get land or financial grants from the state, county, town, or city government. However, that’s a slim hope in[Pg 36] these early years of the twenty-first century. There has been so much controversy surrounding these grants that they’ve nearly become a thing of the past. We’ll need to rely on private investment and support from those who will benefit from the railroad's arrival. These might be people who simply see our project as a smart investment and decide to put their money into it, hoping for a good return.

Even if we are not going into virgin territory to give whole townships and counties their first sight of the locomotive, but are going to strike into a community already provided with railroad facilities but seemingly offering fair opportunity for profit in a competitive traffic, we shall find capital ready to stand back of us. A railroad will cost much money, the mere cost of single-track construction generally running far in excess of $35,000 a mile; and it should have resources, particularly in a highly competitive territory, to enable it to carry on a losing fight at the first.

Even if we're not heading into uncharted territory to show entire towns and counties their first look at a train, but are instead entering a community that already has railroad services yet appears to offer good opportunities for profit in a competitive market, we will find investors eager to support us. Building a railroad will require a lot of money, with the cost of single-track construction usually exceeding $35,000 per mile; and it should have enough resources, especially in a competitive area, to sustain itself during initial losses.

For the money it receives it will issue securities, upon incorporation and legal organization, almost invariably in the form of capital stock and of mortgage-bonds. The stock will probably be held by the men who wish to control the construction and the operation of the line; the bonds will be issued to those persons who invest their money in it, either for profit or as an aid to the community it seeks to enter. The bonds are, in almost all cases, the preferable security. They pay a guaranteed interest at a certain rate, and at the end of a designated term of years they are redeemable at face value, in cash or in the capital stock of the company. There are other forms of loan obligations which the railroad issues—debenture bonds, second-mortgage bonds, short-term notes, and the like. To enter upon a description of these would mean a detour into the devious highways and byways of railroad finance—an excursion which we have no desire to make in this book.

For the money it receives, it will issue securities, once incorporated and legally organized, usually in the form of capital stock and mortgage bonds. The stock will likely be held by those who want to control the construction and operation of the line; the bonds will be issued to individuals who invest their money, either for profit or to support the community it aims to serve. The bonds are, in most cases, the preferred investment. They pay guaranteed interest at a specific rate, and at the end of a set number of years, they can be redeemed for their full value, either in cash or in the company’s capital stock. There are other types of loan obligations the railroad issues—debenture bonds, second-mortgage bonds, short-term notes, and others. Explaining these would require a detour into the complicated aspects of railroad finance—an exploration we do not wish to take in this book.

In building our line we will issue as few bonds in proportion to our stock as will make our company fairly stable in organization, and its proposition attractive to investors.[Pg 37] For we shall have to pay our interest coupons upon the bonds from the beginning. We can begin even moderate dividends upon our stock after our enterprise has entered upon fair sailing. The all-important initial problem of financing having been at least partly settled, we will go before the Legislature and secure a charter for our road. In these modern days we shall probably have also to make application to some State railroad or public utility commission. It will consider our case with great care, granting hearings so that we may state our plans, and that folk living in the territory which we are about to tap may urge the necessity of our coming, and that rival railroads or other opponents may state their objections. After the entire evidence has been sifted down and weighed in truly judicial fashion, we may hope for word to “go ahead,” from the official commission, which, though it assumes none of our risk of loss in projecting the line, will gratuitously assume many of the details of its management.

As we develop our line, we will issue as few bonds compared to our stock as necessary to ensure our company is stable and appealing to investors.[Pg 37] We will need to pay interest on the bonds right from the start. We can even begin paying moderate dividends on our stock once our enterprise is running smoothly. With the crucial initial financing issue at least partially resolved, we will approach the Legislature to obtain a charter for our railroad. Nowadays, we will likely also need to apply to the State railroad or public utility commission. They will review our case thoroughly, holding hearings so we can present our plans, and allowing local residents to voice the need for our project and for competing railroads or other opponents to express their concerns. After all the evidence has been carefully considered, we hope to receive the go-ahead from the official commission, which, while taking on none of our financial risks, will voluntarily handle many of the management details.

Perhaps the politicians will poke their noses into our plan; they sometimes do. If we have plenty of capital behind us; if it becomes rumored that the P—— or the N—— or the X——, one of the big existing properties, is back of us, or some “big Wall Street fellow” is guiding our bonds, we can almost confidently expect their interference. After that it becomes a matter of diplomacy—and may the best man win!

Maybe the politicians will interfere with our plan; they sometimes do. If we have enough funding behind us; if it gets rumored that the P—— or the N—— or the X——, one of the major existing properties, is supporting us, or a “big Wall Street player” is backing our bonds, we can almost expect their interference. After that, it becomes a matter of diplomacy—and may the best person win!


Let us assume that some of these big obstacles have already been passed, that the politicians have been placed at arm’s length, that the money needed is in sight—we are ready to begin the construction of our line. The location is the thing that next vexes us. A few errors in the placing of our line may spell failure for the whole enterprise. Obviously, these errors will be of the sort that admit of no easy correction.

Let’s assume that some of these big hurdles have already been overcome, that the politicians are kept at a distance, and that the funding we need is within reach—we're ready to start building our line. The next challenge is finding the right location. A few mistakes in laying out our line could jeopardize the entire project. Clearly, these mistakes will be the kind that can't be easily fixed.

If our line is to link two important traffic centres and[Pg 38] is to make a specialty of through traffic it will have to be very much of a town that will bend the straightness of our route. If, on the other hand, the line is to pick up its traffic from the territory it traverses we can afford to neglect no place of possibilities. We must make concessions, even if we make many twists and turns and climb steep grades; we cannot afford to pass business by. Perhaps we may even have to worm our way into the hearts of towns already grown and closely built, and this will be expensive work. But it will be worth every cent of that expense to go after competitive business.

If our line is going to connect two key traffic hubs and[Pg 38] is going to focus on through traffic, then we’ll need to accommodate the towns along our route. On the other hand, if the line is meant to gather traffic from the areas we pass through, we can’t overlook any potential spots. We have to make compromises, even if that means dealing with lots of twists and turns and steep climbs; we can’t afford to miss out on business opportunities. We might even need to make our way into already established towns that are tightly built, and that could get costly. But chasing competitive business will make that investment worthwhile.

We roughly outline our route, and the engineers get their camping duds ready, particularly in these days when new railroads almost invariably go into a new country. Their first trip over the route will be known as the reconnaissance. On it they will make rough plotting of the territory through which the new line is to place its rails. Our engineers are experienced. They survey the country with practised eyes. The line must go on this side of that ridge, because of the prevailing winds and their influence upon snowdrifts (it costs a mint of money to run ploughs through a long winter), and on the other side of the next ridge, because the other side has easily worked loam, and this side heavy rock. There must be passes through hills and through mountains to be selected now and then, and all the while the engineer must bear in mind that the amount of his excavation should very nearly balance the amount of embankment-fill. Bridges are to be avoided and tunnels must come only in case of absolute necessity.

We outline our route, and the engineers get their camping gear ready, especially these days when new railroads almost always go into uncharted territory. Their first trip along the route will be called the reconnaissance. During this trip, they’ll create a rough map of the area where the new track will be laid down. Our engineers are experienced. They survey the land with trained eyes. The line needs to go on this side of that ridge because of the prevailing winds and how they affect snowdrifts (it costs a fortune to clear snow with plows all winter), and on the other side of the next ridge, because that side has soft, easily worked soil, while this side has heavy rock. There must be passes through hills and mountains selected carefully, and all the while the engineer must keep in mind that the volume of excavation should almost match the amount of fill needed for embankments. Bridges should be avoided, and tunnels should only be used as a last resort.

There will be several of these reconnaissances and from them the engineers who are to build the line, and the men who are to own and operate it, will finally pick a route close to what will be the permanent way.

There will be several of these surveys, and from them, the engineers who are going to build the line and the people who will own and operate it will eventually choose a route that closely resembles the final track.

 

Construction engineers blaze their way across the face of new country

Construction engineers are breaking new ground in uncharted areas.

 

The making of an embankment by dump-train

Building an embankment using a dump truck

 

Small temporary railroads peopled with hordes of restless engines

Small temporary railroads crowded with restless engines.

 

Then the real survey-work begins. The engineers divide the line, if it is of any great length, and the several divisions prosecute their work simultaneously. Each [Pg 39]surveying party consists of a front flag-man, who is a captain and commands a brigade of axe-men in their work of cutting away trees and bushes; the transit-man, who makes his record of distances and angles and commands his brigade of chain-men and flag-men; and the leveller, who studies contour all the while, and supervisors, rod-men and more axe-men. Topographers are carried, their big drawing boards being strapped with the camp equipment; and a good cook is a big detail not likely to be overlooked.

Then the real survey work starts. The engineers split the line, especially if it’s long, and the different teams work at the same time. Each [Pg 39] surveying crew includes a front flag-man, who acts as a captain and leads a group of workers with axes to clear trees and shrubs; the transit-man, who records distances and angles and oversees his team of chain-men and flag-men; and the leveller, who continuously assesses the landscape, along with supervisors, rod-men, and more axe-men. Topographers are included, with their large drawing boards strapped to the camping gear; and a good cook is a major part of the team that’s not likely to be forgotten.

In soft and rolling country this is a form of camp life that turns back the scoffer: busy summer days and indolent summer nights around the camp-fire, pipes drawing well and plans being set for the morrow’s work. Another summer all this will be changed. The resistless path of the railroad will be stepped through here, the group of nodding pines will be gone, for a culvert will span the creek at this very point.

In the gentle, rolling countryside, this kind of camping really makes the skeptics think twice: active summer days and lazy summer nights around the campfire, where everyone is enjoying their pipes and making plans for the next day's work. In another summer, all of this will be different. The unstoppable progress of the railroad will cut through here, the cluster of leaning pines will disappear, as a culvert will be built over the creek right at this spot.

Sometimes the work of these parties becomes intense and dramatic. The chief, lowered into a deep and rocky river cañon, is making rough notes and sketches, following the character of the rock formation, and dreaming the great dreams that all great engineers, great architects, great creators must dream perforce. He is dreaming of the day when, a year or two hence, the railroad’s path shall have crowded itself into this impasse, and when the folk who dine luxuriously in the showy cars will fret because of the curve that spills their soup, and who never know of the man who was slipped down over a six-hundred-foot cliff in order that the railroad might find its way.

Sometimes the work of these teams gets really intense and dramatic. The leader, lowered into a deep and rocky river canyon, is jotting down rough notes and sketches, studying the rock formations, and dreaming the big dreams that all great engineers, architects, and creators inevitably have. He is imagining the day, a year or two from now, when the railroad’s route will have made its way into this dead end, and when the people dining luxuriously in the fancy cars will complain about the curve that spills their soup, completely unaware of the man who was slipped down a six-hundred-foot cliff so the railroad could find its way.

It is then that the surveying party begins to have its thrills. Perhaps to put that line through the cañon the party will have to descend the river in canoes. If the river be too rough, then there is the alternative of being lowered over the cliffsides. Talk of your dangers of Alpine climbing! The engineers who plan and build railroads through any mountainous country miss not a single one of them. Everywhere the lines must find a foothold.[Pg 40] This is the proposition that admits of but one answer—solution. Sometimes the men who follow the chief in the deep river cañons, the men with heavy instruments to carry and to operate—transits, levels, and the like—must have lines of logs strung together for their precarious foothold as they work. Sometimes the foothold is lost; the rope that lowers the engineer down over the cliffside snaps, and the folk in the cheerful dining-room do not know of the graves that are dug beside the railroad’s resistless path.

It's at this point that the surveying team starts to experience their excitement. Maybe to lay that line through the canyon, they'll need to navigate the river in canoes. If the river is too rough, the alternative would be to lower themselves down the cliffs. Forget about the dangers of Alpine climbing! The engineers who design and construct railways through any mountainous area face every single one of those risks. The tracks must find a solid base everywhere. This is a situation that only has one answer—solution. Occasionally, the workers following the chief in the deep river canyons, those carrying heavy equipment like transits and levels, must use logs tied together for a shaky foothold while they work. Sometimes they lose their grip; the rope that lowers the engineer over the cliff breaks, and those in the bright dining room remain unaware of the graves dug beside the relentless path of the railroad.[Pg 40]

It is all new and wonderful, blazing this path for civilization; sometimes it is even accidental. An engineer, baffled to find a crossing over the Rockies for a transcontinental route saw an eagle disappear through a cleft in the hills that his eye had not before detected. He followed the course of the eagle; to-day the rails of the transcontinental reach through that cleft, and the time-table shows it as Eagle Pass.

It’s all fresh and amazing, forging a new path for civilization; sometimes it even happens by chance. An engineer, puzzled while searching for a crossing over the Rockies for a transcontinental route, saw an eagle vanish into a gap in the hills that he hadn’t noticed before. He followed the eagle's path; today the rails of the transcontinental go through that gap, and the timetable marks it as Eagle Pass.


Possibly there are still alternative routes when the surveyers return in the fall and begin to make their finished drawings. Final choices must now be made, and land-maps that show the property that the railroad will have to acquire, prepared. The details, of infinite number, are being worked out with infinite care.

Possibly there are still alternative routes when the surveyors return in the fall and start creating their final drawings. Final decisions need to be made, and land maps that show the property the railroad will need to acquire are being prepared. The details, which are countless, are being worked out with great care.

The great problem of all is the problem of grades; in a mountainous stretch of line this is almost the entire problem. Obviously a perfect stretch of railroad would be straight and without grades. The railroad that comes nearest that practically impossible standard comes nearest to perfection. But as it comes near this perfection, the cost of construction multiplies many times. Most new lines must feel their way carefully at the outset. Moreover it is not an impossible thing to reconstruct it after years of affluence—of which more in another chapter.

The biggest issue is the problem of grades; along a hilly stretch of track, this is nearly the whole problem. Clearly, an ideal railroad would be straight and have no grades. The railroad that gets closest to this almost unattainable standard comes closest to perfection. But as it approaches this perfection, construction costs increase dramatically. Most new lines have to proceed cautiously at the beginning. Additionally, it’s possible to rebuild it after years of prosperity—more on that in another chapter.

A three-per-cent grade is almost the extreme limit for[Pg 41] anything like a profitable operation; even a two-per-cent grade is one in which the operating people look forward to reconstruction and elimination. Yet there are short lengths of line up in the mining camps of Colorado, where grades of more than four per cent are operated; and it is a matter of railroad history that away back in 1852, when the Baltimore & Ohio Railroad was being pushed through toward Parkersburg, and the great Kingwood tunnel was being dug, B. H. Latrobe, the chief engineer of the company, built and successfully operated a temporary line over the divide at a grade of ten per cent—528 feet to the mile. A locomotive which weighed 28 tons on its driving-wheels carried a single passenger car, weighing 15 tons, in safety and in regular operation over this stupendous grade for more than six months. The ascent was made by means of zigzag tracks on the so-called switchback principle. That scheme succeeded earlier planes operated by endless chains; an instance of which is the quite famous road of Mauch Chunk, originally operated for coal, and now a side scenic trip for passengers. Other planes of this sort, you will remember, were in operation at Albany and Schenectady on the old Mohawk & Hudson route, now a part of the New York Central lines; but all of them involved a change of passengers and freight to and from their cars, and the zigzag switchback was considered quite an advance in its day. Two of these ancient switchbacks are still in regular use for passengers and freight—one at Honesdale, Pa., and the other at Ithaca, N. Y.

A three-percent grade is almost the extreme limit for[Pg 41] any profitable operation; even a two-percent grade is one where the operators are looking forward to rebuilding and cutting back. However, there are short stretches of track in the mining camps of Colorado where grades over four percent are used; historically, back in 1852, when the Baltimore & Ohio Railroad was being built toward Parkersburg, and the Kingwood tunnel was being excavated, B. H. Latrobe, the chief engineer, constructed and successfully operated a temporary line over the divide at a ten percent grade—528 feet per mile. A locomotive weighing 28 tons on its driving wheels was able to safely pull a single passenger car that weighed 15 tons, operating regularly over this incredible grade for more than six months. The ascent was achieved using zigzag tracks on the so-called switchback system. This method was an improvement over earlier systems that used endless chains; an example of which is the well-known Mauch Chunk road, originally for coal transport and now a scenic trip for passengers. Other similar systems were in use at Albany and Schenectady on the former Mohawk & Hudson route, which is now part of the New York Central lines; however, these required passengers and cargo to change cars, making the zigzag switchback a significant advancement for its time. Two of these old switchbacks are still in regular service for passengers and freight—one in Honesdale, PA, and the other in Ithaca, NY.

The matter of grades being settled, and with it as a corrollary the question of minor curves, minor details next claim attention. Perhaps the water supply along the new line is defective. Then arrangements must be made for impounding, and perhaps suitable dams and waterworks will be built for this purpose. The water must be soft, to protect the locomotive boilers; if hard, an apparatus[Pg 42] is erected for the softening process. Grade crossings are to be avoided, highway crossings being built, wherever possible, over or under the railroad.

The issue of grades has been settled, and along with it, the question of minor curves. Now, we need to focus on the smaller details. It's possible that the water supply along the new route has problems. So, plans need to be made for impounding water, and we might need to build suitable dams and waterworks for that. The water needs to be soft to protect the locomotive boilers; if it's hard, a system[Pg 42] will need to be installed for the softening process. We should avoid grade crossings and instead build highway crossings over or under the railroad whenever we can.

A railroad crossing another railroad at grade is an abomination not to be permitted nowadays. The universal use of the air-brake has permitted a reduction of the “head-room,”—the necessary clearance between the rail and overhead obstruction—from 20 feet to 14 feet. The old “head-room” was necessary to protect the brakeman who worked atop of the box-cars. This reduction of six feet in clearance was a matter of infinite relief to engineers, particularly in the bridging of one railroad over another.

A railroad crossing another railroad at the same level is something that should not be allowed today. The widespread use of air brakes has allowed for a decrease in the “headroom”—the required space between the rail and overhead obstacles—from 20 feet to 14 feet. The old headroom was necessary to keep the brakeman safe while working on top of the box cars. This six-foot reduction in clearance was a huge relief for engineers, especially when it came to building one railroad over another.


The entire problem of bridges is so intricate a phase of American railroad construction as to demand attention in a subsequent chapter. In actual railroad practice it is apt to demand a separate branch of engineering skill, both in construction and in maintenance. We turn our attention back to the main problem of the building of our railroad.

The whole issue of bridges is such a complex aspect of American railroad construction that it needs to be addressed in a later chapter. In real railroad operations, it often requires a distinct area of engineering expertise, both for building and for upkeep. Let's refocus on the main challenge of constructing our railroad.

When all plans are finished, contracts remain to be divided and sub-divided; for it would be a brave contractor, indeed, who in these days would consent to essay himself, any considerable length of railroad line. In fact, in recent work of heavy nature, the price is almost invariably placed at an indefinite figure, a certain definite percentage of profit being allowed the contractor on each cubic yard of rock or soil. In such a case the contractor’s business becomes far less a game of chance; he is, in effect, the railroad’s agent supervising its construction at a certain set stipend.

When all the plans are done, contracts still need to be divided and subdivided; it would take a really bold contractor these days to take on a significant length of railroad line. In fact, in recent major projects, the price is almost always set at an indefinite amount, with a specific percentage of profit given to the contractor for each cubic yard of rock or soil. In this case, the contractor’s role becomes much less of a gamble; he is essentially the railroad’s agent overseeing its construction for a fixed fee.

Let us say that the construction on our railroad begins in the early spring. As a matter of real fact it would not be halted long because of adverse weather conditions. Even up in the frozen and uninhabitable wilds of the Canadian Northwest, work has been prosecuted on the new Grand Trunk Pacific throughout the entire twelve[Pg 43] months. But in summer the construction gangs rejoice. The great proposition of bringing mile after mile of future railroad to sub-grade—the level upon which the cross-ties are to be set—fairly sweeps forward under the genial warmth of the sun. The construction is under the supervision of competent engineers, who are, of course, under the direct supervision of the railroad’s own organization. Every six to twelve or fifteen miles of new line is divided into sections, better known as residencies, for each is under the eye of its own resident engineer. He reports to the construction engineer, who in turn reports to the chief engineer of the railroad, an officer who reports to no less person than the president of the company.

Let's say that the construction on our railroad begins in early spring. In reality, it wouldn't be stopped for long due to bad weather. Even in the frozen and uninhabitable wilds of the Canadian Northwest, work on the new Grand Trunk Pacific has been ongoing for all twelve[Pg 43] months. But in summer, the construction teams celebrate. The big task of bringing mile after mile of future railroad to sub-grade—the level where the cross-ties will be placed—progresses rapidly under the pleasant warmth of the sun. The construction is managed by skilled engineers, who are, of course, under the direct oversight of the railroad's own organization. Every six to twelve or fifteen miles of new track is divided into sections, commonly known as residencies, each overseen by its own resident engineer. He reports to the construction engineer, who in turn reports to the chief engineer of the railroad, an officer who answers directly to the president of the company.

This great force—for each engineer has gathered about him a competent staff of young men as expert with compass, with level, and with transit as were the men who first projected the line—is in the field as quickly as the contractor. They are to see him bring the line to sub-grade; to see him place bridges and culverts, bisect high hills with cuttings, bore tunnels through even higher hills and mountains, span deep valleys with great embankments. To facilitate quick construction the residencies are made numerous; work begins at as many initial points as possible. These points, of course, are situated, where possible, close to water communication or existing railroad lines, in order that material may be brought with the least possible delay and expense.

This strong team—where every engineer has gathered a skilled group of young men who are as proficient with a compass, level, and transit as the original team that designed the line—is on site just as fast as the contractor. They will oversee the contractor bringing the line to the sub-grade, placing bridges and culverts, cutting through high hills, boring tunnels through even higher hills and mountains, and spanning deep valleys with large embankments. To speed up construction, there are many work sites set up; work starts at as many initial locations as possible. These locations are ideally near water access or existing railroad lines, so materials can be delivered with minimal delay and cost.


Of course, if the country has a sharp contour, the ordinary difficulties of line-construction multiply very rapidly. The great cuttings through the hills may have to be carved out of resisting rock, a work that is carried on through many levels, known to the engineers as ledges or as benches. If there are high hills to be notched there will probably be great hollows where the circumstances do not justify carrying the line on bridge or trestle. In these cases come the fills, or embankments. We have already[Pg 44] shown how the locating engineer in the first instance has tried to plan his line so that the earth or rock from his cutting will be as nearly as possible sufficient to form the near-by embankments. Sometimes it is not, and then the resident engineers must locate borrow-pits, where the hungry demand of the railroad for dirt will cause a great hollow to show itself on the face of the earth. The borrow-pit must be carefully located—convenient of access, far enough from the track not to be a danger spot to it. This is one of the infinity of problems that come to the construction engineer.

Of course, if the country has a sharp outline, the typical challenges of building a line multiply quickly. The major cuts through the hills may need to be carved out of solid rock, a task that happens across various levels, referred to by engineers as ledges or benches. If there are tall hills to be notched, there will likely be large depressions where the situation doesn't allow for a bridge or trestle. In these cases, we use fills, or embankments. We have already[Pg 44] shown how the locating engineer initially tries to design the line so that the earth or rock from his cut will almost be enough to build the nearby embankments. Sometimes it isn’t, and then the resident engineers have to find borrow pits, where the railroad's demand for dirt creates a large depression in the ground. The borrow pit must be carefully chosen—easy to access, and far enough from the track so it doesn’t pose a safety risk. This is just one of the countless issues that arise for the construction engineer.

For these big jobs laborers’ camps will be established close to them; and small temporary railroads peopled with hordes of restless dummy-engines and forcing their narrow-gauged rails here and there and everywhere, will be busy for long weeks and months. There will not be much hand-cutting in the ledges. Steam shovels, mounted like locomotives upon the rails, and pushing forward all the while, will fairly eat out the hillside. One of these will catch up in a single dip of his giant arm more than a wagon load of soft earth or of rock that has been blasted apart for his coming.

For these large projects, worker camps will be set up nearby, and small temporary railroads filled with busy little engines will be moving their narrow tracks all over the place for weeks and months on end. There won’t be much manual cutting into the rock faces. Steam shovels, mounted like trains on the tracks and constantly moving forward, will effectively dig into the hillside. One of these machines can scoop up more than a truckload of soft dirt or blasted rock in just one sweep of its massive arm.

To make the fills the engineers must often build rough wooden trestles out of the permanent level of the line. The dummy-engines, with their trails of dump-cars, coming from the back of the steam shovels in the cutting, or from the nearest borrow-pit, will hardly seem in a single day to make an appreciable effect upon the fill. But the days and weeks together count, and the dumping multiplies until the rough trestle has completely disappeared, and the railroad has a firm and permanent path across the edge of the dizzy embankment. And these embankments can be made truly dizzy. The passenger going west from Omaha on the new Lane cut-off of the Union Pacific finds his path for almost twenty miles through deep cuttings of the crests of the rolling Nebraska hills, across the edge of the long fills over wide valleys. The Lackawanna railroad[Pg 45] building a great cut-off on its main line where it passes through New Jersey has just finished the largest railroad embankment ever built—an earthen structure for two tracks, three miles long and seventy-five to one hundred and ten feet in height.

To create the fills, engineers often have to build rough wooden trestles above the permanent level of the line. The dummy engines, pulling their dump cars from the steam shovels in the cut or the nearest borrow pit, may not seem to have much impact on the fill in just one day. But as the days and weeks go by, the dumping adds up, and eventually, the rough trestle disappears completely, leaving the railroad with a solid and permanent path across the edge of the steep embankment. And these embankments can be impressively steep. Passengers traveling west from Omaha on the new Lane cut-off of the Union Pacific find their route winding for almost twenty miles through deep cuts of the Nebraska hills and along the edge of long fills across wide valleys. The Lackawanna Railroad[Pg 45], building a significant cut-off on its main line through New Jersey, has just completed the largest railroad embankment ever constructed—an earthen structure for two tracks, three miles long and seventy-five to one hundred and ten feet high.

 

Cutting a path for the railroad through the crest of the high hills

Creating a route for the train tracks over the tops of the tall hills

 

A giant fill—in the making

A giant fill-in progress

 

The finishing touches to the track

The last details of the track

 

This machine can lay a mile of track a day

This machine can lay a mile of track in one day.

 

As the line goes forward, the track follows. The new railroad has probably popularized itself from the outset by hiring the near-by farmers and their teams to grade the line through their localities, particularly where an almost level country makes the grading a slight matter. Sometimes in level country, grading machines, drawn by horses, or by traction engines, have been used to advantage. These machines are equipped with ploughs which loosen the soil and place it on conveyor belts. Material can be deposited twenty-two feet away from the line, and a four-foot excavation can be made by these machines with ease.

As the train moves forward, the tracks follow along. The new railroad quickly gained popularity by employing local farmers and their teams to grade the tracks through their areas, especially where the terrain is relatively flat, making the grading easier. In flat regions, grading machines powered by horses or traction engines have been successfully used. These machines come with plows that loosen the soil and transport it on conveyor belts. They can deposit material twenty-two feet away from the tracks and can easily dig out a four-foot trench.

But the laying of the track—the line having been finished at sub-grade with a top width of from 14 to 20 feet for each standard gauge track to be laid—the line begins to assume the appearance of a real railroad. Upon the first stretches of completed track, locomotives and cars employed in construction service begin to operate. As the track grows, their field of operation increases. Then comes the day when the track sections begin to be joined; the railroad is beginning to be a real pathway of steel.

But the laying of the track—since the line has been finished at a sub-grade with a top width of 14 to 20 feet for each standard gauge track to be laid—the line starts to look like a real railroad. On the first stretches of completed track, locomotives and cars used for construction work start to operate. As the track expands, their area of operation grows. Then comes the day when the track sections are joined together; the railroad is becoming a genuine pathway of steel.

To build this pathway is comparatively a simple matter, once the sub-grade is finished. A mile a day is not too much for any confident contractor to expect of his construction gangs. There was that time, back in ’69, when a world’s record of ten miles of track laid in a single day was established on the Central Pacific. For that mile of standard track the contractor will need 3,168 ties—eight carloads; 352 rails—five carloads; and a carload of angle irons, bolts, and spikes, as fasteners.

Building this pathway is relatively easy once the sub-grade is complete. A confident contractor can realistically expect their construction crews to lay down a mile a day. Remember that time back in '69 when a world record was set for laying ten miles of track in just one day on the Central Pacific? For each mile of standard track, the contractor will require 3,168 ties—equivalent to eight carloads; 352 rails—about five carloads; and a carload of angle iron, bolts, and spikes for fastening.

The track-layers are as proud of their profession as any man might be of his. Their skill is a wondrous thing.[Pg 46] Two men who follow the wake of a wagon roughly place the ties as fast as they are dropped upon the right-of-way. Another man aligns them with a line that has been strung by one of the young engineers, a fourth with a notched board, marks the location of one rail. That rail—the line side—follows close to the location marks. It is roughly banded and lightly fastened in place. The other rail—the gauge side—quickly follows. The wonderfully accurate gauge representing the 4 feet, 8½ inches that is almost the standard of the work, and which is tested every morning by the engineers, is in constant use. The railroad track must be true; there is not room for even the variation of a fraction of an inch in the gauge of the two rails.

The track layers take great pride in their work, just like anyone else would. Their skill is truly impressive.[Pg 46] Two men follow behind a wagon, quickly placing the ties as they’re dropped onto the right-of-way. Another man lines them up with a string that one of the young engineers has set. A fourth person uses a notched board to mark the spot for one rail. That rail—the line side—is placed close to the marked locations. It is loosely bundled and lightly secured. The other rail—the gauge side—quickly follows. The precise gauge representing the 4 feet, 8½ inches that is nearly the industry standard, and which is checked every morning by the engineers, is always in use. The railroad track must be straight; there’s no tolerance for even the slightest variation in the distance between the two rails.

In fastening the two long lines of rails, the profession of track-laying rises to almost supreme heights. The men who fasten the rail with angle iron and a single roughly-adjusted bolt in each rail-end are head-strappers and past masters in their art. After them in due season come the back-strappers, finishing that fine work of solidly bolting the rail against the vast strain of a thousand-ton train being shot over it at lightning speed. And after the back-strappers and the men who have spiked the rail to the ties, comes the locomotive itself, bringing more ties, more rails, more angle-bars and bolts, and more spikes to the front. Then sometime later the road-bed is ballasted and the line made ready for heavy operation.

In securing the two long lines of tracks, the job of track-laying reaches almost unparalleled heights. The workers who attach the rail with angle iron and a single roughly adjusted bolt at each rail end are experts and true masters of their craft. Following them in due course are the back-strappers, who complete the intricate task of firmly bolting the rail to withstand the immense pressure of a thousand-ton train speeding over it. After the back-strappers and the crew who have spiked the rail to the ties, comes the locomotive itself, delivering more ties, more rails, more angle-bars and bolts, and more spikes to the front. Then, sometime later, the road-bed is filled with ballast, and the line is prepared for heavy use.

But track-laying is frequently machine systematized these days; and in this, as in so many smaller things, the mechanical device has supplanted the man. A real giant is the track-laying machine. It is mounted upon railroad tracks and is a form of overhead carrier with a tremendous overhang. The carrier is fed with the cross-ties from supply cars just back of the machine and the ties are dropped, each close to its appointed place, as a locomotive slowly pushes the entire apparatus forward. In a smaller way the heavy steel rails are [Pg 47]delivered from under the overhang of the carrier. A gang of men make short work of the fastening of the rail to the cross-ties and the machine moves steadily forward. It has been known to make two miles a day at this work.

But these days, track-laying is often done by machines; in this case, as in many smaller tasks, the mechanical device has replaced human labor. The track-laying machine is a true giant. It sits on railroad tracks and functions like an overhead carrier with a huge overhang. The carrier gets its cross-ties from supply cars positioned just behind the machine, and the ties are dropped, each close to its designated spot, as a locomotive slowly pushes the whole system forward. In a smaller capacity, the heavy steel rails are [Pg 47] delivered from beneath the carrier's overhang. A crew of workers quickly secures the rails to the cross-ties, and the machine continues to move steadily forward. It's been known to cover two miles a day while doing this work.


Culverts have been laid for each small run or kill or creek; the bridge-builders along the new line finish their work and cart off their kits; the day comes when there is an unbroken railroad from one end of the new line to the other. It links new rails and new towns; its localities produce for new markets, commerce from strange quarters pours down upon the land that has known it not. Passenger trains begin regular operation, the fresh-painted depots are brilliant in their newness, the shriek of the locomotive sounds where it has never before sounded.

Culverts have been installed for every small stream or creek; the bridge builders along the new route complete their work and pack up their tools; the day arrives when there is a continuous railroad from one end of the new line to the other. It connects new tracks and new towns; its areas produce for new markets, and goods from unfamiliar places flood into land that has never experienced it before. Passenger trains start running regularly, the newly painted depots shine brightly in their freshness, and the sound of the locomotive echoes where it has never echoed before.

Life is awakened. The railroad, which is life, has reached forth a new arm, and creation is begun.

Life is alive. The railroad, which represents life, has extended a new arm, and creation has started.

 

 


CHAPTER IV

TUNNELS

Tunnels

Their Use in Reducing Grades—The Hoosac Tunnel—The Use Of Shafts—Tunnelling Under Water—The Detroit River Tunnel.

Their Role in Reducing Grades—The Hoosac Tunnel—The Use of Shafts—Tunneling Under Water—The Detroit River Tunnel.

 

Sometimes the construction engineer of the railroad brings his new line face to face with a mountain too steep to be easily mounted. Then he may prepare to pierce it. Tunnels are not pleasant things through which to ride. They are, moreover, expensive to construct, and when once constructed are an unending care, necessitating expensive and constant inspection. But—and that “but” in this case is a very large one—they reduce grades and distances in a wholesale fashion; and when you reduce grades you are pretty sure to be reducing operating expenses. A railroad man will think twice in his opposition to a smoky bore of a tunnel that will cost some three to five million dollars, when his expert advisers tell him that that same smoky bore will save him a hundred thousand tons of coal in the course of a year.

Sometimes the construction engineer of the railroad faces a mountain that's too steep to easily cross. In such cases, he might decide to go through it. Tunnels aren't exactly enjoyable to travel through. They are also costly to build, and once they're built, they require ongoing maintenance and expensive inspections. But—and that “but” is a significant one—they significantly lower grades and distances; and when you lower grades, you're usually cutting operating costs. A railroad executive will think twice before opposing a smoky tunnel that will cost around three to five million dollars, especially when his expert advisors inform him that this same smoky tunnel will save him a hundred thousand tons of coal each year.

From almost its very beginnings the American railroad has been dependent upon tunnels, and thus has closely followed European precedent. The Alleghany Portage Railroad, to which reference has already been made, passed through what is said to have been the first railroad tunnel in the United States. It pierced a spur in the Alleghany Mountains, and it was 901 feet in length, 20 feet wide, and 19 feet high within the arch, 150 feet at each end being arched with cut stone. The old tunnel, built in 1832, which has not echoed with the panting of the locomotive for more than half a century,[Pg 49] is still to be found not far from Johnstown, Pa. It simply serves the purpose to-day of calling attention to the durable fashion in which the earliest of our railroad-builders worked.

From almost the very beginning, American railroads have relied on tunnels, closely following the example set by Europe. The Alleghany Portage Railroad, previously mentioned, included what is considered the first railroad tunnel in the United States. It went through a spur in the Alleghany Mountains and measured 901 feet long, 20 feet wide, and 19 feet high inside the arch, with the ends arched in cut stone for 150 feet. This old tunnel, built in 1832 and silent without the sound of a locomotive for more than fifty years,[Pg 49] can still be found not far from Johnstown, Pa. Today, it serves simply as a reminder of the solid way our earliest railroad builders worked.

Of the building of the Baltimore & Ohio, tunnel-construction formed an early part, several paths being found across the steep profiles of the Alleghanies. The Kingwood Tunnel, which B. H. Latrobe drove, was nearly a mile long and the chief of these bores. But when the Hoosac Tunnel was first proposed—piercing the rocky heart of one of the greatest of the Berkshires—the country stood aghast. Four miles and a half of tunnel! That seemed ridiculous away back in 1854, when the plan was first broached and folk were not slow to say what they thought of such an absurd plan. For twenty years it looked as though these scoffers were in the right—the work of digging that monumental tunnel was a fearful drain on the treasury of the commonwealth of Massachusetts, which was lending its aid to the project. But the tunnel-diggers finally conquered—they almost always do—and the Hoosac remains to-day the greatest of all mountain tunnels in America. The system of continuous tunnels, by which the Pennsylvania Railroad recently reached its terminal in New York, stretches from Bergen Hill in New Jersey to Sunnyside, Long Island, a distance of some ten miles. In fact the largest feature of recent tunnel-work in this country has been in connection with terminal and rapid-transit development in the larger cities. For a good many years New York and Baltimore, in particular, have been pierced with these sub-surface railroads; it is a construction feature that increases as our great cities themselves increase. No river is to-day too formidable to be conquered by these underground traffic routes. A river such as the Hudson or the Detroit may sometimes halt the bridge-builders; it has but slight terror for the tunnel engineers.

Of the construction of the Baltimore & Ohio, tunnel-building was an early focus, with several routes found across the steep slopes of the Alleghanies. The Kingwood Tunnel, built by B. H. Latrobe, was nearly a mile long and the most significant of these tunnels. However, when the Hoosac Tunnel was first proposed—cutting through the rocky heart of one of the greatest sections of the Berkshires—the country was shocked. Four and a half miles of tunnel! That seemed ridiculous back in 1854 when the plan was first suggested, and people were quick to express their opinions about such a foolish idea. For twenty years, it seemed like those naysayers were right—the enormous cost of digging that monumental tunnel was a huge burden on the treasury of the commonwealth of Massachusetts, which was supporting the project. But the tunnel-diggers ultimately prevailed—they usually do—and the Hoosac remains today the largest mountain tunnel in America. The system of continuous tunnels that the Pennsylvania Railroad recently built to reach its terminal in New York stretches from Bergen Hill in New Jersey to Sunnyside, Long Island, covering about ten miles. In fact, the most significant aspect of recent tunnel work in this country has been related to terminal and rapid transit development in bigger cities. For many years, New York and Baltimore, in particular, have been crisscrossed by these underground railroads; this construction trend increases as our major cities grow. Nowadays, no river is too daunting to be crossed by these underground traffic routes. A river like the Hudson or the Detroit may sometimes stop bridge builders, but it poses little threat to tunnel engineers.

The tunnel-work is apt to be a separate part of the[Pg 50] work of building a railroad. It calls for its own talent, and that of an exceedingly expert sort. If the tunnel is more than a half or three-quarters of a mile long it will probably be dug from a shaft or shafts as well as from its portals. In this way the work will not only be greatly hastened but the shafts will continue in use after the work is completed as vents for the discharge of engine smoke and gases from the tube. The work must be under the constant and close supervision of resident engineers. The survey lines must be corrected daily, for the tunnel must not go astray. It must drive a true course from heading to heading. In the shafts plumb lines, with heavy bobs, to lessen vibration, will be hung. Sometimes these bobs are immersed in water or in molasses.

The tunnel work is likely to be a separate part of the[Pg 50] process of building a railroad. It requires its own specialized skills, specifically very expert ones. If the tunnel is over half a mile or three-quarters of a mile long, it will probably be excavated from one or more shafts in addition to its entrances. This approach not only speeds up the work but also allows the shafts to be used afterward as vents for engine smoke and gases from the tunnel. The project needs to be under the constant and close supervision of resident engineers. The survey lines must be adjusted daily because the tunnel must stay on course. It needs to take a straight path from one end to the other. In the shafts, plumb lines with heavy weights will be hung to reduce vibration. Sometimes, these weights are placed in water or molasses.

From the portals and from the bottoms of the shafts the headings are driven. If the tunnel is to accommodate no more than a single track it will be built from 15 to 16½ feet wide, and from 21 to 22 feet high, inside of its lining; so the general method is first to drive a top heading of about 10 feet in height up under the roof of the bore. The rest of the material is taken out in its own good season on two following benches or levels.

From the entrances and the bottoms of the shafts, the tunnels are constructed. If the tunnel is only meant for a single track, it will be built 15 to 16½ feet wide and 21 to 22 feet high inside its lining. The typical process starts with digging a top heading about 10 feet high just beneath the roof of the tunnel. The remaining material is removed later from two additional levels or benches.

Piercing a granite mountain is no rapid work. When the Pennsylvania Railroad built its second Gallitzin Tunnel in 1903, 13 men, working 4 drills in the top heading, were able to drill 16 holes, each 10 feet deep, in a single day. The engineers there figured that each blast removed twenty-three cubic yards of the rock. At night, when the “hard-rock men” were sleeping and their drills silent, a gang of fourteen “muckers” removed the loosened material.

Piercing a granite mountain isn't quick work. When the Pennsylvania Railroad constructed its second Gallitzin Tunnel in 1903, 13 men, operating 4 drills in the top heading, managed to drill 16 holes, each 10 feet deep, in just one day. The engineers estimated that each blast cleared away twenty-three cubic yards of rock. At night, while the “hard-rock men” were resting and their drills were quiet, a team of fourteen “muckers” cleared away the loose material.

Slow work that. The Northern Pacific finding its way through the crest of the Cascade Mountains by means of the great Stampede Tunnel, nearly two miles in length, demanded that the contractor work under pressure and make 13½ feet of tunnel a day. The contractor, working under the bonus plan, did better. With his army of[Pg 51] 350 “hard-rock men,” “muckers,” and their helpers, and his tireless battery of 36 drills he sometimes made as high as eighteen feet a day from the two headings. On a three-year job he beat his contract time by seven days. The Northern Pacific paid the price, $118 for each lineal foot of tunnel. That was a high price, occasioned largely by the fact that the work was carried forward in what was then an almost unbroken wilderness. The Wabash finding its way through the great and forbidding hills of Western Pennsylvania to Pittsburgh a dozen years later was able to dig its succession of tunnels at an average cost of $4,509 for 100 feet. Of that amount $2,527 went for labor; and $260 was the price of a ton of dynamite.

Slow work, that. The Northern Pacific carving its path through the peak of the Cascade Mountains via the massive Stampede Tunnel, nearly two miles long, required the contractor to work under pressure and create 13½ feet of tunnel per day. The contractor, incentivized by a bonus plan, exceeded expectations. With his crew of [Pg 51] 350 “hard-rock men,” “muckers,” and their assistants, along with a relentless array of 36 drills, he occasionally produced as much as eighteen feet a day from the two ends. On a three-year project, he completed it seven days ahead of schedule. The Northern Pacific paid $118 for each linear foot of tunnel. That was a high cost, mainly because the work was done in what was, at that time, almost an unbroken wilderness. The Wabash, making its way through the daunting hills of Western Pennsylvania to Pittsburgh a dozen years later, managed to excavate its series of tunnels at an average cost of $4,509 for 100 feet. Of that total, $2,527 was for labor, and $260 was the cost of a ton of dynamite.

When the tunnel engineer finds that his bore is not to pierce hard-rock, of whose solidity he is more than reasonably assured, he prepares to use cutting-shields. These shields, proceeding simultaneously from the portals and from the footings of the shafts, are steel rings of a circumference only slightly greater than that of the finished tunnel. With pick and with drill and dynamite, they constantly clear a path for it, whereupon it is pressed forward in that path. Dummy tracks follow the cutting-shield; and dummy locomotives—more likely electric than steam in these days—are used in removing the material. Electricity has been a boon to latter-day tunnel-workers. Its use for light and power keeps the tunnel quite clear of all gases during the work of boring.

When the tunnel engineer realizes that his bore won’t go through hard rock, which he's pretty sure about, he gets ready to use cutting shields. These shields, which work together from the entrances and from the base of the shafts, are steel rings that are just slightly bigger than the finished tunnel. With picks, drills, and dynamite, they continually clear a path for the tunnel, which is then pushed forward along that path. Dummy tracks follow the cutting shield, and dummy locomotives—likely electric rather than steam nowadays—are used to remove the material. Electricity has been a huge advantage for modern tunnel workers. Its use for lighting and power keeps the tunnel free of all gases while boring is in progress.

In rare cases, the rock through which the shield has been forced is strong enough to support itself; in most works the engineers prefer to line the bore, with brick and concrete, as a rule. This lining is set in the path of the cutting-shield before its protection is entirely withdrawn; and so the heavy roof-timbering which was formerly a trade-mark of the successful tunnel engineer is no longer used.

In rare cases, the rock that the shield has been pushed through is strong enough to hold itself up; in most projects, engineers usually prefer to line the bore with brick and concrete. This lining is placed in the path of the cutting shield before its protection is fully removed; as a result, the heavy roof support that used to be a hallmark of the successful tunnel engineer is no longer necessary.

Tunnel-boring becomes doubly difficult when the [Pg 52]railroad is to be carried under a river or some broad arm of the sea. Men work in an unnatural environment when they work below the surface of great waters, and the record of such work is a record of many tragedies. At any instant firm rock may cease, silt or sand or an underground stream may make its appearance and the helpless workmen find a ready grave. In work where there is even the slightest expectation of such a contingency the air-lock, with its artificial pressure to hold back the soft earth and moisture is brought into use. In another chapter we shall see how the caisson is operated. Suffice it to say now that the necessity of “working under the air,” brings no comfort to any one. It vastly hinders and complicates the work of construction, and adds greatly to the expense. Moreover, it has its own record of tragedies. Still it remains, to the infinite credit of a national persistence, that there is no record in the annals of American engineering where the workers have finally given up a tunnel job. Lives have been sacrificed, good-sized fortunes swept away, but in the end the resistless railroad has always found its underground path.

Tunnel-boring becomes even more challenging when the [Pg 52] railroad needs to go under a river or a wide stretch of the sea. Workers face an unnatural environment when digging beneath such vast waters, and the history of this work is filled with many tragedies. At any moment, solid rock might disappear, replaced by silt, sand, or an underground stream, leaving the workers in grave danger. In situations where there might be even the slightest chance of such an event, air-locks are used to create artificial pressure that keeps the soft earth and moisture at bay. In another chapter, we’ll explore how the caisson operates. For now, it’s enough to say that the need to “work under the air” does not provide any comfort. It greatly complicates construction efforts and significantly increases costs. Additionally, it has its own history of tragedies. Nevertheless, it’s a testament to national determination that there is no record in American engineering history of workers ever giving up on a tunnel project. Lives have been lost, substantial fortunes have been wasted, but ultimately, the unstoppable railroad has always carved out its underground route.

The tunnel-workers can tell you of the accident when the subway was being driven under the East River from Manhattan to Brooklyn, three years ago. The cutting-shield, which was advancing from the Brooklyn side, suddenly slipped out from the rock into the unprotected soft mud of the river bottom. The heavily compressed air shot a geyser straight up to the surface of the river some fifty feet above. A workman shot through the geyser, pirouetted gayly for a fraction of a second above the river, then dropped, to be picked up by the crew of a passing ferryboat. In a week he was back at work again inside the cutting-shield. His fortune was the opposite of that which generally awaits a man caught in a tunnel accident.

The tunnel workers can tell you about the accident that happened three years ago when they were digging the subway under the East River from Manhattan to Brooklyn. The cutting shield, coming from the Brooklyn side, suddenly slipped out of the rock and into the unprotected soft mud at the river bottom. The compressed air shot a geyser straight up to the surface of the river, about fifty feet high. A worker shot up through the geyser, spun joyfully for a split second above the river, then fell and was picked up by a passing ferryboat crew. Within a week, he was back to work inside the cutting shield. His luck was quite different from what usually happens to someone involved in a tunnel accident.

“It ain’t as bad as it used to be,” one of them informs you. “When I first got into this profession, they didn’t have the electricity for lights or moving the cars or nothing.[Pg 53] We used to try and get along with safety lamps an’ near choke to death. It was more like hell then than it is now.”

“It’s not as bad as it used to be,” one of them tells you. “When I first started in this job, we didn’t have electricity for lights or to move the cars or anything. We used to try to manage with safety lamps and nearly choke to death. It was more like hell back then than it is now.”[Pg 53]

 

Sometimes the construction engineer ... brings his line face to face with a mountain

Sometimes the construction engineer ... goes up against a mountain.

 

Finishing the lining of a tunnel

Finishing the lining of a tunnel

 

The busiest tunnel point in the world—at the west portals of the Bergen tunnels,
six Erie tracks below, four Lackawanna above

The busiest tunnel point in the world—at the west entrances of the Bergen tunnels,
six Erie tracks below, four Lackawanna tracks above.

 

The Hackensack portals of the Pennsylvania’s great tunnels under New York City

The Hackensack entrances to Pennsylvania's extensive tunnels under New York City

 

But your interest in the man who was blown from the tunnel to the surface of the river and escaped with his life is not entirely satiated, and you ask more questions. What do they do when they strike soft mud like that?

But your curiosity about the man who was shot out of the tunnel and into the river, surviving against all odds, isn't completely satisfied, so you ask more questions. What do they do when they hit soft mud like that?

“We get down and pray,” he of the experience in this weird form of construction engineering tells you. “We try to get the boys safely back through the air-lock, and then we quit boring till we can fix things up from outside. If it’s a real bad case we’ve got to make land to bore through. It’s generally done by dumping rock and bags of sand from floats just over where she blows out. It’s a pretty rough way of doctoring her up, but it has to go, and generally it does. All we want is to get it to hold until we can set the rings of the tunnel.

“We get down and pray,” the seasoned engineer in this strange type of construction tells you. “We try to get the crew safely back through the air-lock, and then we stop boring until we can fix things from the outside. If it’s a really bad situation, we have to land to bore through. It’s usually done by dumping rocks and bags of sand from floats just above where it’s blowing out. It’s a pretty rough way to fix things up, but it has to be done, and typically it works. All we want is for it to hold until we can set the tunnel rings.

“That ain’t always the worst. I’ve been driving a bore under water this way, when we struck stiff rock overhead and soft mud underneath the edge. That’s something that makes the engineers hump. You can’t rest a cast-iron tunnel like this on mud and you get a wondering if you’ve got to quit after all this work under the durned old river, and let the boss lose his money.

“That isn’t always the worst. I’ve been driving a tunnel underwater this way when we hit hard rock above and soft mud below the edge. That’s something that makes the engineers worry. You can’t support a cast-iron tunnel like this on mud, and you start to wonder if you have to give up after all this work under the darn old river and let the boss lose his money.

“The last time we struck a snag of that sort, the boss didn’t give up. He wasn’t that kind. He had a chief engineer that was brass tacks from beginning to end. What do you suppose that fellow did? He bored holes in the bottom of the lining and drove steel legs right down to the next ledge of solid rock below. There’s that tunnel to-day, carrying 32,000 people between five and six o’clock every night perched down there seventy feet underground like a big caterpillar sprawled under the wickedest ledge o’ rock you ever see.”

“The last time we hit a snag like that, the boss didn’t back down. He wasn’t that kind of person. He had a chief engineer who was practical from start to finish. Do you know what that guy did? He drilled holes in the bottom of the lining and put steel legs straight down to the next solid rock ledge below. There’s that tunnel today, carrying 32,000 people between five and six o'clock every evening, sitting down there seventy feet underground like a giant caterpillar sprawled under the most dangerous rock ledge you’ve ever seen.”

It takes a real genius of an engineer for this sort of work. He who drives his bore into the unknown must be on guard for the unexpected. Emergencies arise upon[Pg 54] the minute, and the tunnel engineer must be ready with his wits and ingenuity to meet them. Finally the day does come when the bores from either shore are hard upon one another. If there has been blasting under the bed of the river it is reduced to a minimum. The drills work at half-speed, the fever of expectancy hangs over the men. Those who are close at the heading catch faint sounds of the workmen on the other side of the thin barrier—the last barrier of the river that was supposed to acknowledge no conqueror.

It takes a true engineering genius to handle this kind of work. Anyone who digs into the unknown needs to be prepared for the unexpected. Emergencies can pop up at any moment, and the tunnel engineer must be quick-witted and resourceful to address them. Eventually, the day arrives when the boreholes from both sides are almost touching. If there has been blasting under the riverbed, it's kept to a minimum. The drills operate at half-speed, and a sense of anticipation hangs in the air. Those closest to the end can hear faint sounds from the workers on the other side of the thin barrier—the last barrier of the river that was meant to resist any conqueror.

The first tiny aperture between the two bores is greeted with wild cheers. On the surface far above, the whistles of the shaft-houses carry forth the news to the outer world; it is echoed and reëchoed by the noisy river craft. The aperture grows larger. It is large enough to permit the passage of a man’s body; and a man, enjoying fame for this one moment in his life, crawls through it. The men knock off work and have a rough spread in the tunnel. At night the engineers and contractors banquet in a hotel. “Not so bad,” the chief engineer says quietly. “We were ⅜ of an inch out, in 8,000 feet.” It was not so bad. It spoke wonders for his profession. To carry forth two giant bores from the opposite sides of a broad river, and have them meet within ⅜ of an inch of perfect alignment, was an achievement well worth attention.

The first small opening between the two tunnels is met with loud cheers. Up above, the sounds from the shaft-houses spread the news to the outside world; it’s echoed and re-echoed by the bustling riverboats. The opening grows bigger. It’s wide enough for a person to get through, and a man, relishing this brief moment of fame in his life, crawls through it. The workers stop what they’re doing and have a simple meal in the tunnel. At night, the engineers and contractors have a banquet at a hotel. “Not too bad,” the chief engineer says calmly. “We were ⅜ of an inch off, over 8,000 feet.” It really wasn’t too bad. It showed great skill for his field. To bring two massive tunnels from opposite sides of a wide river and have them meet within ⅜ of an inch of perfect alignment was an achievement worth celebrating.

After that, the last traces of the rough rock and silt are removed, the iron rings of the tunnel made fast together, the air pressure released, the cutting-shields, that formed so essential a feature of the construction, removed. Then there remains only the work of installing conduits and wiring and laying the tracks before the tunnel is ready for the traffic of the railroad.

After that, the last bits of rough rock and silt are cleared away, the iron rings of the tunnel are secured together, the air pressure is released, and the cutting shields, which were such an important part of the construction, are taken out. Then, all that's left is to install the conduits and wiring and lay the tracks before the tunnel is ready for the railroad traffic.


The Michigan Central has recently finished a tunnel under the busy Detroit River, at Detroit, which eliminates the use of a car-ferry at that point. The tunnel[Pg 55] was built in a manner entirely new to engineers. The river at Detroit is about three-quarters of a mile wide, and its bed is of soft blue clay, making it difficult to bore a tunnel safely and economically. To meet this obstacle a new fashion of tunnel-building was created.

The Michigan Central has just completed a tunnel under the busy Detroit River in Detroit, which removes the need for a car ferry at that location. The tunnel[Pg 55] was constructed in a way that's completely new for engineers. The river at Detroit is about three-quarters of a mile wide, and its bed is made of soft blue clay, which makes it challenging to bore a tunnel safely and cost-effectively. To tackle this challenge, a new method of tunnel-building was developed.

The tunnel itself consists of two tubes, each made from steel ⅜ of an inch in thickness and reinforced every twelve feet by outer “fins.” The channel was dredged and a foundation bed of concrete laid. The sections of the tunnel, each 250 feet long, were then put in position one at a time. The section-ends were closed at a shore plant with water-tight wooden bulkheads. They were then lashed to four floating cylinders of compressed air and towed out to position. After that it was merely a matter of detail to drop the sections into place, pour in more concrete and make the new section fast. The wooden bulkheads next the completed tube were then removed and the structure was ready for the track-layers. The sub-aqueous portion of the new Detroit Tunnel is 2,600 feet long; it joins on the Detroit side with a land tunnel 2,100 feet long, and on the Canadian side with a land tunnel of 3,192 feet.

The tunnel itself is made up of two tubes, each constructed from ⅜-inch-thick steel and reinforced every twelve feet with outer “fins.” The channel was excavated and a concrete foundation was laid. The sections of the tunnel, each 250 feet long, were then positioned one at a time. The ends of the sections were sealed at a shore facility with watertight wooden bulkheads. They were then secured to four floating cylinders filled with compressed air and towed to the designated location. After that, it was just a matter of details to lower the sections into place, pour in more concrete, and secure the new section. The wooden bulkheads next to the completed tube were then removed, and the structure was ready for the track layers. The underwater portion of the new Detroit Tunnel is 2,600 feet long; it connects on the Detroit side with a land tunnel that is 2,100 feet long and on the Canadian side with a land tunnel of 3,192 feet.

It takes more than a river, carrying through its narrow throat the vast and growing traffic of the Great Lakes—a traffic that is comparable with that of the Atlantic itself—to halt the progress of the railroad.

It takes more than a river, flowing through its narrow passage the immense and increasing traffic of the Great Lakes—a traffic that is comparable to that of the Atlantic itself—to stop the advancement of the railroad.

 

 


CHAPTER V

BRIDGES

BRIDGES

Bridges of Timber, then Stone, then Steel—The Starucca Viaduct—The First Iron Bridge in the U. S.—Steel Bridges—Engineering Triumphs—Different Types of Railroad Bridge—The Deck Span and the Truss Span—Suspension Bridges—Cantilever Bridges—Reaching the Solid Rock with Caissons—The Work of “Sand-hogs”—The Cantilever over the Pend Oreille River—Variety of Problems in Bridge-building—Points in Favor of the Stone Bridge—Bridges over the Keys of Florida.

Timber Bridges, then Stone, then Steel—The Starucca Viaduct—The First Iron Bridge in the U.S.—Steel Bridges—Engineering Achievements—Different Types of Railroad Bridges—The Deck Span and the Truss Span—Suspension Bridges—Cantilever Bridges—Reaching Solid Rock with Caissons—The Work of “Sand-hogs”—The Cantilever over the Pend Oreille River—Variety of Challenges in Bridge Building—Advantages of Stone Bridges—Bridges over the Florida Keys.

 

When the habitations of man first began to multiply upon the banks of the water courses, the profession of the bridge-builder was born. The first bridge was probably a felled tree spanning some modest brook. But from that first bridge came a magnificent development. Bridge-building became an art and a science. Men wrought gigantic structures in stone, long-arched viaducts, with which they defied time. Then for two thousand years the profession of the bridge-builder stood absolutely still.

When human settlements first began to grow along riverbanks, the role of the bridge-builder emerged. The earliest bridge was likely a fallen tree crossing a small stream. But from that initial bridge came an incredible evolution. Bridge-building evolved into both an art and a science. People created massive stone structures and long-arched viaducts that withstood the test of time. Then, for two thousand years, the profession of the bridge-builder remained completely stagnant.

With the coming of the iron and steel age it moved forward again. The development of a fibre of great strength and without the dead weight of granite gave engineers new possibilities. They began in simple fashion, and then they developed once again, with marvellous strides. Steel, the dead thing with a living muscle, could span waterways from which stone shrank. Steel redrew the maps of nations. Proud rivers at which the paths of man had halted, were conquered for the first time. Routes of traffic of every sort were simplified; the railroad made new progress; and economic saving of millions of dollars was made to this gray old world.

With the arrival of the iron and steel age, it progressed once more. The creation of a strong fiber without the heavy weight of granite opened new possibilities for engineers. They started off simply, then advanced dramatically. Steel, the lifeless material with the strength of muscle, could cross waterways that stone couldn't handle. Steel changed the maps of countries. Mighty rivers that once halted human travel were finally conquered. All types of transportation routes became more efficient; railroads made significant advancements; and this gray old world saved millions of dollars economically.

[Pg 57]The earliest of the very distinguished list of American bridge-builders erected great timber structures for the highroads and the post-roads. Some of them went back many centuries and came to the stone bridge, in many ways the most wonderful of all the artifices by which man conquers the obstructive power of a running stream. But the building of stone bridges took time and money, and time and money were little known factors in a new land that had begun to expand rapidly.

[Pg 57]The earliest notable American bridge builders created impressive wooden structures for highways and postal routes. Some of these builders date back centuries and eventually led to the creation of stone bridges, which are often seen as the most remarkable achievement in overcoming the challenges posed by flowing water. However, constructing stone bridges required significant time and financial resources, which were scarce in a new and rapidly growing territory.

So at first the railroad followed the course of the highroad and the post-road, and took the timber bridge unto itself. In some cases it actually fastened itself upon the highroad bridge, as at Trenton, N. J., where a faithful wooden structure built by Theodore Burr in 1803 was strengthened and widened in 1848 to take the first through railroad route from New York. It continued its heavy dual work until 1875 when it was superseded by a steel bridge. A dozen years ago the railroad tracks were moved from that structure to a magnificent and permanent stone-arch built near-by. Thus the railroad crossing the Delaware at Trenton has, in this way, typified step by step every stage of the development of American bridge-building.

So initially the railroad followed the route of the main road and the post road, and it used the timber bridge. In some instances, it actually connected to the highroad bridge, as seen in Trenton, N.J., where a sturdy wooden bridge built by Theodore Burr in 1803 was reinforced and expanded in 1848 to accommodate the first through railroad route from New York. It continued this heavy dual function until 1875 when it was replaced by a steel bridge. About a dozen years ago, the railroad tracks were moved from that structure to a magnificent and permanent stone arch built nearby. Thus, the railroad crossing the Delaware at Trenton has represented, step by step, every stage of American bridge-building development.

The timber bridges developed the steel truss bridge, the typically American construction, of to-day. In an earlier day the timber bridges were the glory of the engineer. Sometimes you see one of these old fellows remaining, like the long structure that Mr. Walcott built across the Connecticut River at Springfield, Mass., in 1805, and which still does good service; but the most of them have passed away. Fire has been their most persistent enemy. Within the past two years fire destroyed the staunch toll-bridge at Waterford on the Hudson, just above Troy. The bridge was a faithful carrier for one hundred and four years. In many ways it was typical of those first constructions. It consisted of four clear arch spans—one 154 feet, another 161 feet, the third 176[Pg 58] feet, and the fourth 180 feet in length. It was built of yellow pine, wonderfully hewn and fitted, hung upon solid pegs; and save for the renewal of some of the arch footings, the roof, and the side coverings, it was unchanged through all the years—even though the heavy trolley-cars of a through interurban line were finally turned upon it.

The timber bridges led to the development of the steel truss bridge, the typical American structure we see today. Back in the day, timber bridges were the pride of engineers. Sometimes you can still spot one of these old structures, like the long bridge that Mr. Walcott built over the Connecticut River at Springfield, Mass., in 1805, which still serves its purpose; but most of them are gone. Fire has been their most relentless foe. In the past two years, fire destroyed the sturdy toll bridge at Waterford on the Hudson, just north of Troy. The bridge faithfully served for one hundred and four years. It was emblematic of those early constructions. It featured four clear arch spans—one measuring 154 feet, another 161 feet, the third 176 feet, and the fourth 180 feet in length. It was made from yellow pine, expertly cut and fitted, supported by solid pegs; and aside from some updates to the arch footings, the roof, and the side coverings, it remained unchanged throughout the years—even accommodating the heavy trolley cars of a through interurban line in its later years.

About the same time, the once-famed Permanent Bridge across the Schuylkill River at Philadelphia was built. It had two arches of 150 feet each and one of 195 feet. In its day it was regarded as nothing less than a triumph. A very old publication says:

About the same time, the once-famous Permanent Bridge over the Schuylkill River in Philadelphia was constructed. It featured two arches of 150 feet each and one arch of 195 feet. In its time, it was considered nothing short of a triumph. An old publication states:

“The plan was furnished by Mr. Timothy Palmer, of Newburyport, Mass., a self-taught architect. He brought with him five workmen from New England. They at once evinced superior intelligence and adroitness in a business which was found to be a peculiar art, acquired by habits not promptly gained by even good workmen in other branches of framing in wood.... The frame is a masterly piece of workmanship, combining in its principles that of king-post and braces or trusses with those of a stone arch.”

“The plan was provided by Mr. Timothy Palmer, from Newburyport, Mass., a self-taught architect. He brought along five workers from New England. They immediately showed superior intelligence and skill in a trade that turned out to be a unique art, learned through habits not quickly mastered by even skilled workers in other areas of woodworking. The frame is an impressive piece of craftsmanship, combining elements of the king-post and braces or trusses with those of a stone arch.”

In after years, the Permanent Bridge was also entrusted with the carrying of a railroad. It has, however, disappeared these many years.

In later years, the Permanent Bridge was also given the task of supporting a railroad. However, it has been gone for many years now.

The early railroad builders did not neglect the possibilities of the stone bridge. Two notable early examples of this form of construction still remain—the Starrucca Viaduct upon the Erie Railroad, near Susquehanna, Pa., and an even earlier structure, the stone-arch bridge across the Patapsco River at Relay, Md., which B. H. Latrobe, the most distinguished of all American railroad engineers, built for the Baltimore & Ohio Railroad, in 1833-35. The Thomas Viaduct, as it has been known for three-quarters of a century, was the first stone-arch bridge ever built to carry railroad traffic. It was erected in a day when the railroad was just graduating from the use of teams[Pg 59] of horses as motive-power. In this day, when locomotives have begun to reach practical limits of size and weight, that viaduct is still in use as an integral part of the main line of the Baltimore & Ohio. It is built on a curve, and consists of 8 spans of stone arches, 67 feet 6 inches, centre to centre of piers, which, together with the abutments at each end, make the total length of the structure 612 feet. It is in as good condition to-day as upon the day it was built.

The early railroad builders recognized the potential of stone bridges. Two notable early examples of this kind of construction still exist—the Starrucca Viaduct on the Erie Railroad, near Susquehanna, PA, and an even older structure, the stone-arch bridge over the Patapsco River at Relay, MD, which B. H. Latrobe, the most prominent American railroad engineer, built for the Baltimore & Ohio Railroad between 1833 and 1835. The Thomas Viaduct, as it has been known for over seventy-five years, was the first stone-arch bridge ever constructed to carry railroad traffic. It was built at a time when railroads were just moving away from using horse-drawn teams for power. Today, as locomotives have started to reach practical limits in size and weight, that viaduct is still in service as a vital part of the Baltimore & Ohio main line. It is built on a curve and consists of 8 spans of stone arches, each measuring 67 feet 6 inches, center to center of piers, which, along with the abutments at each end, make the total length of the structure 612 feet. It remains just as well-maintained today as it was on the day it was constructed.

When the Erie Railroad was being constructed across the Southern Tier counties of New York in 1848, its course was halted near the point where the rails first reached the beautiful valley of the Susquehanna. A side-valley, a quarter of a mile in width, stretched itself squarely across the railroad’s path. There was no way it could be avoided, and it could be crossed only at a high level. For a time the projectors of the Erie considered making a solid fill, but the tremendous cost of such an embankment was prohibitive. While they were at their wits’ ends, James P. Kirkwood, a shrewd Scotchman, who had been working as a civil engineer upon the Boston & Albany, appeared. Kirkwood spanned the valley with the Starucca Viaduct, one of the most beautiful bridges ever built in America. He opened quarries close at hand and by indefatigable energy built his stone bridge in a single summer. It has been in use ever since. The increasing weight of its burdens has never been of consequence to it, and to-day it remains an important link in a busy trunk-line railroad. It is 1,200 feet in length and consists of 18 arches of 50 feet clear span apiece.

When the Erie Railroad was being built across the Southern Tier counties of New York in 1848, its construction was halted near where the tracks first reached the beautiful Susquehanna Valley. A side valley, about a quarter of a mile wide, stretched right across the railroad’s path. There was no way to avoid it, and it could only be crossed at a high elevation. For a while, the developers of the Erie considered making a solid fill, but the immense cost of such a structure was too much. Just when they were out of ideas, James P. Kirkwood, a clever Scotsman who had been working as a civil engineer on the Boston & Albany, showed up. Kirkwood bridged the valley with the Starucca Viaduct, one of the most beautiful bridges ever built in America. He opened nearby quarries and, through relentless effort, constructed his stone bridge in just one summer. It has been in use ever since. The increasing weight of its loads has never been an issue, and today it remains a vital link in a busy trunk-line railroad. It is 1,200 feet long and consists of 18 arches, each with a clear span of 50 feet.

But stone bridges even then cost money, and so the timber structure still remained the most available. Many men can still remember the tunnels, into whose darkness the railroad cars plunged every time they crossed a stream of any importance whatsoever. They have nearly all gone. The wooden bridge was ill suited to the ravages of weather and of fire—ravages that were quickened by[Pg 60] the railroad, rather than hindered. A substitute material was demanded. It was found—in iron.

But stone bridges cost a lot of money back then, so wooden structures were still the most accessible option. Many people can still recall the tunnels that the train cars would dive into whenever they crossed a significant stream. Almost all of them are gone now. The wooden bridge didn’t hold up well against the wear and tear from weather and fire—damage that was made worse by[Pg 60] the railroad instead of being prevented. A replacement material was needed. It was discovered—in iron.

The first iron bridge in the United States is believed to be the one erected by Trumbull in 1840 over the Erie Canal at Frankfort, N. Y. Record is also held of one of these bridges being built for the North Adams branch of the Boston & Albany Railroad, in 1846. About a year later, Nathaniel Rider began to build iron bridges for the New York & Harlem, the Erie, and some others of the early railroads. His bridges—of the truss type, of course, that type having been worked out in the timber bridges of the land—were each composed of cast-iron top-chords and post, the remaining part of the structure being fabricated of wrought-iron. The members were bolted together. Still, the failure of a Rider bridge upon the Erie in 1850, followed closely by the failure of a similar structure over the River Dee, in England, influenced officials of that railroad to a conclusion that iron bridges were unpractical, and to order them to be removed and replaced by wooden structures. For a time it looked as if the iron bridge were doomed. That was a dark day for the bridge engineers. A contemporary account says:

The first iron bridge in the United States is thought to be the one built by Trumbull in 1840 over the Erie Canal at Frankfort, N. Y. There's also a record of one of these bridges being constructed for the North Adams branch of the Boston & Albany Railroad in 1846. About a year later, Nathaniel Rider started building iron bridges for the New York & Harlem, the Erie, and some other early railroads. His bridges—of the truss type, since that design had already been developed for timber bridges—were made up of cast-iron top chords and posts, while the rest of the structure was made from wrought iron. The components were bolted together. However, after a Rider bridge collapsed on the Erie in 1850, followed closely by the failure of a similar bridge over the River Dee in England, officials of that railroad concluded that iron bridges were impractical and ordered them to be removed and replaced with wooden structures. For a time, it seemed like iron bridges were finished. It was a dark day for bridge engineers. A contemporary account says:

“The first impulse to the general adoption of iron for railroad bridges was given by Benjamin H. Latrobe, chief engineer of the Baltimore & Ohio Railroad. When the extension of this road from Cumberland to Wheeling was begun, he decided to use this material in all the new bridges. Mr. Latrobe had previously much experience in the construction of wooden bridges in which iron was extensively used; he had also designed and used the fish-bellied girder constructed of cast and wrought-iron.”

“The initial push for the widespread use of iron in railroad bridges came from Benjamin H. Latrobe, the chief engineer of the Baltimore & Ohio Railroad. When the extension of this railroad from Cumberland to Wheeling started, he chose to use iron for all the new bridges. Mr. Latrobe had a lot of experience in building wooden bridges that incorporated iron; he also designed and utilized the fish-bellied girder made from cast and wrought iron.”

Under the influence of the really great Latrobe, an iron span of 124 feet was built in 1852 at Harpers Ferry. In that same year, the B. & O. built its Monongahela River Bridge, a really pretentious structure of 3 spans of 205 feet each, and the first really great iron railroad bridge in all the land. The path was set. The conquest[Pg 61] of iron over wood as a bridge material was merely a problem of good engineering. The iron bridge quickly came into its own. The Pennsylvania Railroad began building cast-iron bridges of from 65 to 110 feet span at its Altoona shops for the many creeks and runs along the western end of its line. The other railroads were following in rapid order. Squire Whipple, Bollman, Pratt—all the others who could design and build iron bridges—were kept more than busy by the work that poured in upon them.

Under the guidance of the impressive Latrobe, an iron bridge spanning 124 feet was constructed in 1852 at Harpers Ferry. In the same year, the B. & O. built its Monongahela River Bridge, an ambitious structure with three spans of 205 feet each, marking it as the first truly significant iron railroad bridge in the country. The direction was clear. The dominance[Pg 61] of iron over wood as a bridge material became just a matter of solid engineering. The iron bridge quickly established itself. The Pennsylvania Railroad started constructing cast-iron bridges ranging from 65 to 110 feet in span at its Altoona shops to accommodate the many creeks and streams along the western part of its route. Other railroads quickly followed suit. Squire Whipple, Bollman, Pratt—all the designers and builders of iron bridges—were kept extremely busy with the influx of work.

And in the day when the iron bridge was coming into its own, Sir Henry Bessemer, over in England, was bringing the steel age into existence, first making toy cannon models for the lasting joy of Napoleon III, and then making a whole world see that steel—that dead thing with the living muscle—was no longer to be limited for use in tools and cutting surface. Steel was to become the very right-hand of man. And so steel came to the bridge-builders, at first only in the most important wearing points such as pins and rivets, finally to be the whole fabric of the modern bridge. The transition was gradual. The early engineers began using less and less of cast-iron and more and more of wrought, until they had practically eliminated cast-iron as a bridge material. Then there came a quick change; there was another dark day for the railroad bridge engineers of America. In 1876—that very year when the land was so joyously celebrating its Centennial—a passenger train went crashing through a defective bridge at Ashtabula, Ohio. There was a great property loss—thousands and thousands of dollars, and a loss of lives that could never be expressed in dollars. An outraged land asked the bridge-builders if they really knew their business.

And on the day when the iron bridge was becoming prominent, Sir Henry Bessemer, over in England, was ushering in the steel age, initially creating toy cannon models that brought lasting joy to Napoleon III, and then showing the world that steel—this lifeless material with living strength—was no longer just for tools and cutting surfaces. Steel was set to become humankind's essential ally. Eventually, steel reached the bridge builders, initially used only in critical wear points like pins and rivets, but eventually becoming the foundation of the modern bridge. The change was gradual. Early engineers started using less cast iron and more wrought iron until they nearly phased out cast iron as a bridge material. Then a swift change occurred; there was another dark day for America’s railroad bridge engineers. In 1876—that very year when the country joyfully celebrated its Centennial—a passenger train crashed through a defective bridge in Ashtabula, Ohio. There was massive property damage—thousands and thousands of dollars—and a loss of lives that could never be quantified in dollars. An outraged nation questioned whether the bridge builders truly understood their craft.

Out of that Ashtabula wreck came the scientific testing of bridges and bridge materials, and the abolition of the rule-of-thumb in the cheaper sorts of construction. Out of that miserable wreckage came also the use of steel in[Pg 62] the railroad bridge. Steel had found itself; and how the steel bridges began to spring up across the land! They spanned the Ohio, and they spanned the Mississippi, and they spanned the Missouri; a great structure threw itself over the deep gorge of the Kentucky River. When the day came that fire destroyed the famous wooden viaduct of the Erie over the Genesee River at Portage, N. Y. (you must remember the pictures of that tremendous structure in the early geographies), steel took its place.

Out of that Ashtabula disaster came the scientific testing of bridges and bridge materials, leading to the end of guesswork in cheaper construction methods. From that unfortunate wreckage also emerged the use of steel in[Pg 62] railroad bridges. Steel had found its purpose; and soon, steel bridges began to appear all over the country! They crossed the Ohio, the Mississippi, and the Missouri; a massive structure bridged the deep gorge of the Kentucky River. When the day came that fire destroyed the famous wooden viaduct of the Erie over the Genesee River at Portage, N.Y. (you must remember the pictures of that incredible structure in the early geography books), steel took its place.

All this while the bridge engineer attempted more and more. He built over the deep gorge of the Niagara. He conquered the St. Lawrence in and about Montreal. He laughed at the mighty Hudson and flung a dizzy steel trestle over its bosom at Poughkeepsie. He built at Cairo, at Thebes, and at Memphis, on the Mississippi, and again and again and still again at St. Louis. The East River no longer halted him or compelled him to resort to the alternative of the very expensive types of suspension bridge. He has finally thrown a great cantilever over it, from Manhattan to Long Island. The steel bridge has come into its own.

All this time, the bridge engineer kept pushing forward. He built over the deep gorge of Niagara. He conquered the St. Lawrence around Montreal. He laughed at the powerful Hudson and threw a dizzying steel trestle across it in Poughkeepsie. He constructed bridges in Cairo, Thebes, and Memphis on the Mississippi, and time and time again in St. Louis. The East River no longer stopped him or forced him to use the costly types of suspension bridge. He finally spanned it with a massive cantilever bridge, connecting Manhattan to Long Island. The steel bridge has truly made its mark.


Let us study for a moment the construction of the different types of railroad bridge. For the tiny creeks—the little things that are mad torrents in spring, and run stark-dry in midsummer—where they cannot be poured through a pipe or a concrete moulded culvert, the simplest of bridge forms will suffice. And the simplest of bridge forms consists of two wooden beams laid from abutment to abutment and holding the ties and rails of the track-structure. As the first development of that simplest idea comes the substitution of steel for wood, giving, as we have already seen, protection against fire and a far greater strength. The steel beam has greater strength than a wooden beam of the same outside dimension and yet in its design it effects for itself a great saving[Pg 63] of material, by cutting out superfluous parts and becoming the structural standard of to-day, the I beam. When the I beam becomes too large to be made in a single pouring or a single rolling, it may be constructed of steel plates and angles firmly riveted together, and thus still remains the possibility of the simplest form of bridge. That single span may be further increased, or the bridge developed into a succession of increased spans by the substitution of the lattice-work girder, effecting further saving in weight without material loss of strength for the solid-plate girder. The track may be laid atop of such girders or—to save clearance in overhead crossing—swung between them at their bases.

Let's take a moment to look at how different types of railroad bridges are built. For small creeks—those tiny streams that become raging torrents in spring and are completely dry in midsummer—when a pipe or a concrete culvert won't work, the simplest bridge design will do. This basic form consists of two wooden beams placed from one end support to the other, holding the ties and rails of the track. The first evolution of this basic idea involves replacing wood with steel, which, as we've mentioned, offers protection against fire and much greater strength. A steel beam is stronger than a wooden beam of the same outer dimensions, and its design allows it to use less material by eliminating unnecessary parts, leading to the modern standard: the I beam. If the I beam becomes too large to be made in one piece, it can be constructed from steel plates and angles that are securely riveted together, still allowing for the simplest form of bridge. That single span can be expanded, or the bridge can be designed with multiple spans by using a lattice-work girder, which further reduces weight without compromising the strength compared to a solid-plate girder. The track can be laid on top of these girders or—if overhead clearance is a concern—suspended between them at their bases.

The limit in this form of bridge is generally in a 65-foot or a 100-foot span. It is not practical to build the girders up outside of a shop; and the 65-foot length represents the two flat-cars that must be used to transport any one of them to the bridge location. Some railroads have used three cars for the hauling of a single girder, and so increased these spans to 100 feet; but as a rule, over 65 feet, and the truss, the most common form of railroad bridge in this country, comes into use.

The maximum span for this type of bridge is usually 65 feet or 100 feet. It's not feasible to construct the girders outside of a workshop, and the 65-foot length corresponds to the two flat cars that are needed to transport any one of them to the bridge site. Some railroads have used three cars to haul a single girder, allowing for spans of up to 100 feet; however, typically, anything over 65 feet means that a truss, which is the most common type of railroad bridge in this country, will be used.

The truss is a distinct evolution from those old timber bridges of which we have already spoken. Burr and Latrobe and Bollman and Howe and Squire Whipple—those distinguished engineers of other days—have evolved it, step by step. It is, in one sense, no more than an enlarged form of lattice girder, the work of the different designers having been to accomplish at all times, a maximum of strength with a minimum of weight. It is built of members that stand pulling-strain, and those that stand pressure-strain; and these are respectively known as tension and as compression members. In them rests the real strength of the truss. But in addition to the structure are the bracing-rods, generally placed as diagonals and built to sustain the structure against both lateral and wind-strains. The members that form the trusses are[Pg 64] stoutly riveted together; the rapid rat-a-tap-tap of the riveter is no longer a novelty in any corner of the land. Sometimes certain of the important bearing-points are connected by steel pins instead of rivets—another survival of the old days of the timber bridge.

The truss is a clear evolution from those old wooden bridges we’ve talked about before. Engineers like Burr, Latrobe, Bollman, Howe, and Squire Whipple—who were pioneers in their time—developed it step by step. In a way, it’s just a larger version of a lattice girder, with the goal of achieving maximum strength while minimizing weight. It consists of components that handle pulling forces and those that handle pushing forces; these are called tension and compression members, respectively. The real strength of the truss comes from these. In addition to the structure, there are bracing rods, usually placed diagonally, to support it against both lateral and wind forces. The members that make up the trusses are[Pg 64] firmly riveted together; the quick rat-a-tap-tap of the riveter has become a common sound across the country. Sometimes, some important bearing points are connected with steel pins instead of rivets—another remnant from the days of wooden bridges.

As a rule, the railroad is carried through the truss—and this is known as the through span. Sometimes it is carried upon the top of the structure, and then the truss becomes known as a deck span. A long bridge may effectively combine both of these types of span. The splendid new double-track truss bridge recently built by the Baltimore & Ohio Railroad over the Susquehanna River between Havre-de-Grace and Aiken, Md., to replace a single-track bridge in the same location, is a splendid example of the best type of such structures. At the point of crossing, the river is divided into channels by Watson Island; the width of the west channel being approximately 2,600 feet and that of the east channel being approximately 1,400 feet. The distance across the low-lying island is 2,000 feet—making the length of the entire bridge about 6,000 feet. The bridge, as originally constructed when the line from Baltimore to Philadelphia was built, in 1886, had a steel trestle over Watson Island. In building the new structure, this viaduct was eliminated in favor of a bridge structure of 90-foot girder spans, placed upon concrete piers. Additional piers were placed in the west channel, shortening the deck spans from 480 to 240 feet; the through span over the main channel was kept at the original length—520 feet. In the east channel, the span lengths remained unchanged, with a single slight exception. The changes in the span lengths involved new masonry, and all piers were sunk to solid rock, those in the west channel being carried by caissons to a depth of more than seventy feet beneath low-water. The total amount of new masonry and concrete approximated 62,000 cubic yards. The long span-lengths of the deck span over the east channel and the through span over[Pg 65] the navigable portion of the west channel—each 520 feet in length—occasioned heavy construction. The deck span, for instance, weighed 12,000 pounds to each foot of bridge. The total weight of this very long bridge reaches the enormous figure of 32,000,000 pounds. And yet, even the untechnical observe the extreme simplicity of its lines of construction, and feel that the engineer, A. W. Thompson, has done his work well. The construction of the giant took two years and a half. During that time, the trains of the B. & O. were diverted to the closely adjacent Pennsylvania, so that the bridge-builders might continue with a minimum of delay.

As a general rule, the railroad runs through the truss, which is called the through span. Occasionally, it sits on top of the structure, making the truss a deck span. A long bridge can effectively combine both types of spans. The impressive new double-track truss bridge recently constructed by the Baltimore & Ohio Railroad over the Susquehanna River between Havre-de-Grace and Aiken, Md., to replace a single-track bridge in the same spot, is a prime example of the best kind of structures. At the crossing point, the river is split into channels by Watson Island; the west channel is about 2,600 feet wide, and the east channel is about 1,400 feet wide. The distance across the low-lying island is 2,000 feet, making the total length of the bridge about 6,000 feet. The original bridge, built when the line from Baltimore to Philadelphia was established in 1886, featured a steel trestle over Watson Island. In the construction of the new structure, this viaduct was replaced with a bridge made of 90-foot girder spans on concrete piers. Additional piers were added in the west channel, reducing the deck spans from 480 to 240 feet; the through span over the main channel remained at its original length of 520 feet. In the east channel, the span lengths stayed the same, with one minor exception. The changes in span lengths required new masonry, and all piers were sunk to solid rock, with those in the west channel going down more than seventy feet below low water. The total amount of new masonry and concrete was around 62,000 cubic yards. The long spans of the deck over the east channel and the through span over [Pg 65] the navigable part of the west channel, each measuring 520 feet, required extensive construction. For example, the deck span weighed 12,000 pounds for every foot of bridge. The total weight of this very long bridge reached a staggering 32,000,000 pounds. Yet, even those who aren't technical experts can see the simplicity of its design and feel that the engineer, A. W. Thompson, did an excellent job. The construction of this giant took two and a half years. During that time, B. & O. trains were rerouted to the nearby Pennsylvania line so that the bridge builders could work with minimal delays.

The truss span reaches its limitations at a little over 500 feet in length—we have just seen how the Susquehanna structure had its spans cut in halves in the non-navigable portions of the river. The spans of two great railroad bridges over the Ohio at Cincinnati reached 519 and 550 feet, but they were built in a day when the weights of locomotives and of train-loads had not yet begun to rise. Nowadays the shorter span is the safer and by far the best. The engineer builds plenty of midstream piers, looking out only for a decent width for any navigable channels.

The truss span maxes out at just over 500 feet in length—we just saw how the Susquehanna structure had its spans shortened in the parts of the river that don't allow navigation. The spans of two major railroad bridges over the Ohio at Cincinnati reached 519 and 550 feet, but they were built at a time when train weights hadn’t really started to increase. Today, the shorter span is much safer and definitely the better option. Engineers are now adding a lot more midstream piers, focusing only on ensuring there’s enough width for navigable channels.

And when because of peculiarities of location he cannot place his pier midstream, then it is time for him to get out his pencils and begin his drawings all over again. He can perhaps build a suspension bridge—a clear span of 1,500 feet will be as nothing to it,—but suspension bridges take a long time to build and are fearfully expensive in the building. It is more than likely, then, that he will turn to the cantilever. In the cantilever, two giant trusses are cunningly balanced upon string supporting towers. They are constructed by being built out from the towers, evenly, so that the balance of weight may never be lost for a single hour. The two projecting arms are finally caught together in mid-air and over the very centre of the span—caught and made fast by[Pg 66] the riveters. The result is a bridge of surpassing strength and fairly low cost, a real triumph for the bridge engineer.

And when, due to the specific location, he can't build his pier in the middle of the river, it's time for him to pull out his pencils and start his designs all over again. He might consider building a suspension bridge—a clear span of 1,500 feet would be easy for that—but suspension bridges take a long time to construct and are really expensive to build. It’s likely that he will instead opt for the cantilever design. In the cantilever, two massive trusses are cleverly balanced on string support towers. They are built out from the towers evenly, so that the balance of weight is maintained at all times. The two extending arms are finally connected together in mid-air, right over the center of the span—secured and fastened by[Pg 66] the riveters. The result is a bridge of incredible strength and relatively low cost, a real achievement for the bridge engineer.

The first of these cantilever bridges built in the United States was of iron. It was designed and constructed by C. Shaler Smith across the deep gorge of the Kentucky River in 1876-77. Mr. Smith also built the second cantilever, the Minnehaha, across the Mississippi, at St. Paul, Minn., in 1879-80. The third and fourth were the Niagara and the Frazer River bridges built in the early eighties. In their trail came many others—one of the most notable among them being the great Poughkeepsie Bridge.

The first cantilever bridge built in the United States was made of iron. It was designed and constructed by C. Shaler Smith across the deep gorge of the Kentucky River in 1876-77. Mr. Smith also built the second cantilever bridge, the Minnehaha, across the Mississippi in St. Paul, Minnesota, in 1879-80. The third and fourth were the Niagara and the Frazer River bridges built in the early eighties. Following these, many others were built, with one of the most notable being the great Poughkeepsie Bridge.


We are going to see something of the construction of one of these great railroad bridges. Let us begin at the beginning, and see the men, as they work upon the foundations of abutments and of piers—many times hundreds of feet under the waters of the very stream that they will eventually conquer. For months this important work of getting a good foothold for the monster will go forth almost unseen by the workaday world—by the aid of the great timber footings, which the engineer calls his caissons. These caissons (they are really nothing more or less than great wooden boxes), are slowly sunk into the sand or soft rock under the tremendous weight of the many courses of masonry. They sink to solid rock—or something that closely approximates solid rock.

We’re going to take a look at how one of these massive railroad bridges is built. Let's start from the beginning and watch the workers as they lay the foundations for the abutments and piers—often hundreds of feet beneath the surface of the very river they will eventually overcome. For months, this crucial task of establishing a stable base for the giant will take place largely out of sight from the everyday world—thanks to the large timber footings that the engineer refers to as caissons. These caissons (which are essentially just large wooden boxes) are gradually lowered into the sand or soft rock under the immense weight of the various layers of masonry. They sink down to solid rock—or something that comes pretty close to solid rock.

We are going down into one of the caissons that form the foothold of a single great pier of a modern railroad bridge; we are going to stand for a very few minutes under air-pressure with the “sand-hogs”—men whom we first came to know when we studied the boring of a tunnel. Air pressure spells danger. It takes a good nerve to work high up on the exposed steel frame of some growing bridge, but the bridge-builders have air and [Pg 67]sunlight in which to pursue their hazardous work. The sand-hog has neither. He toils in a box down in the depths of the unknown, working with pick and shovel under artificial light and under a pressure that becomes all but intolerable. The knowledge that the most precious and vital of all man’s needs—fresh air—is controlled by another, and through delicate and intricate mechanism, cannot add to his peace of mind.

We are going down into one of the caissons that support a major pier of a modern railroad bridge; we’re going to spend a few minutes under air pressure with the “sand-hogs”—men we first got to know when we studied tunnel boring. Air pressure means danger. It takes a lot of courage to work high up on the exposed steel frame of a rising bridge, but the bridge builders have air and [Pg 67]sunlight while they take on their risky jobs. The sand-hog has neither. He works in a box deep down in the unknown, using a pick and shovel under artificial light and intense pressure that’s almost unbearable. Knowing that the most essential need of all—fresh air—is controlled by someone else, through sensitive and complex mechanisms, doesn’t really help his peace of mind.

No wonder, then, that it is the highest paid of all merely manual work. The sand-hog working 50 feet below datum is paid $3.50 for an eight-hour day. But 50 feet is but the beginning to these human worms, who burrow deep into the earth. Below it they first begin to divide their day into two working periods. The air begins to count, and men with steel muscled arms must rest. As they approach 80 feet below datum—the engineers’ phrase for sea level,—they are working two periods each day of one hour and a half apiece, while their daily pay has risen to $4. There is your rough arithmetical law of sand-hogs. As your caisson goes down so does the length of your working-day decrease; inversely, their air pressures and the pay of the men increase. The cost? The cost leaps forward in geometrical progression. It is the owner’s turn to groan this time.

No wonder it's the highest-paid job among manual labor. The sand-hog working 50 feet below ground makes $3.50 for an eight-hour day. But 50 feet is just the start for these workers who dig deep into the earth. Below that, they begin to split their day into two working periods. The air becomes a factor, and men with strong, muscular arms need to take breaks. When they reach 80 feet below ground—engineers' term for sea level—they're working two shifts a day, each lasting an hour and a half, while their pay increases to $4. That's the basic arithmetic for sand-hogs. As the caisson goes deeper, the length of their working day decreases; on the flip side, the air pressure they face and their pay go up. The cost? The cost rises exponentially. This time, it's the owner's turn to complain.

One hundred feet is the limit. At 100 feet the air pressure is more than 50 pounds to the square inch—three additional atmospheres—and the limit of human endurance is reached. The men work two shifts of forty minutes each as a daily portion and the law steps in to say that they must rest four hours between the shifts. They are paid $4.50 for that day’s work—which means something more than $4 an hour for the time that they are actually at work in the caisson.

One hundred feet is the limit. At 100 feet, the air pressure exceeds 50 pounds per square inch—three additional atmospheres—and that's where human endurance reaches its breaking point. The workers have two shifts of forty minutes each per day, and there’s a rule that requires them to take four hours off between shifts. They earn $4.50 for that day's work—which translates to over $4 an hour for the actual time they spend working in the caisson.

You have expressed your interest in the sand-hog, given vent to a desire to go down into their underworld. You wonder what three pressures is going to feel like. [Pg 68]Permission is given and a physician begins examining you. You cannot go into the caisson unless you are sound of heart and stout of body. This is no joking matter. The sand-hogs’ rules read like the training instructions for a college football team. No drink, regular hours, simple diet, the donning of heavy clothes after they leave the pressure, constant reëxamination—these rules are inflexible when the caissons go to far depths. By their observance the difficult foundation construction of this new bridge has been kept free from accident—there have been few cases of the “bends” brought to the specially constructed hospital in the bottom of the cavity.

You’ve shown interest in the sand-hog and expressed a desire to dive into their underground world. You’re curious about what it feels like to experience three atmospheres of pressure. [Pg 68] You get the go-ahead, and a doctor starts examining you. You can’t enter the caisson unless you’re in good health and physically fit. This is serious business. The sand-hogs’ rules are like the training guidelines for a college football team. No drinking, set hours, a simple diet, wearing heavy clothes after coming out of the pressure, and regular check-ups—these rules are strict when the caissons go to extreme depths. Following these guidelines has ensured that the challenging foundation work for this new bridge has avoided accidents—there have been very few cases of “the bends” treated at the specially built hospital at the bottom of the cavity.

The “bends” sounds complicated, and is, in reality, almost the simplest of human ailments in its diagnosis. A “bubble” of high pressure air works its way into the human structure while a man is in the caisson. When he comes out into the normal atmosphere the bubble is caught and remains. If it is caught near any vital organ that bubble is apt to spell death. Generally the bubbles are caught in the joints—frequently the elbow or the knee—where they cause excruciating pain. Then the specially constructed hospital crowded on the narrow platform formed by the top of the pier, comes into full play. Its sick room is incased in an air-tight cylinder. The man suffering from the “bends,” together with physicians and nurses, is put under a pressure that gradually increases until it reaches that of the caisson. After that it is a comparatively simple matter to relieve the bubble and bring the air in the hospital back to a normal pressure.

The “bends” sounds complicated, and it is, in reality, one of the simplest human ailments to diagnose. A “bubble” of high-pressure air gets trapped in the human body while someone is in the caisson. When he comes back to normal atmospheric pressure, the bubble gets stuck and remains. If it gets trapped near a vital organ, that bubble can be deadly. Usually, the bubbles get caught in the joints—often the elbow or knee—where they cause excruciating pain. Then the specially designed hospital, cramped on the narrow platform at the top of the pier, comes into action. Its sick room is enclosed in an airtight cylinder. The person suffering from the “bends,” along with doctors and nurses, is placed under pressure that gradually increases until it matches that of the caisson. After that, it’s relatively straightforward to relieve the bubble and normalize the air pressure in the hospital.

The path is clear for us to go down into the caisson. A party of sand-hogs, hot and exhausted after forty minutes of work within, come out of the little manhole at the top of the air-lock. We step through the little manhole and into a tiny steel bucket that rests within the air-lock there at the top of the shaft. A word of command—farewell to the bright blue sky overhead—the black manhole cover is replaced. It is suddenly very [Pg 69]dark. A single faint incandescent gives a dim glow in the tiny place.

The way is clear for us to head down into the caisson. A group of sand-hogs, hot and tired after forty minutes of work inside, come out of the small manhole at the top of the air-lock. We step through the little manhole and into a small steel bucket sitting in the air-lock at the top of the shaft. With a word of command—goodbye to the bright blue sky above—the black manhole cover is put back in place. It becomes suddenly very [Pg 69]dark. A single faint incandescent bulb gives a dim glow in the cramped space.

 

Concrete affords wonderful opportunities for the bridge-builders

Concrete offers excellent opportunities for bridge builders.

 

The Lackawanna is building the largest concrete bridge in the world
across the Delaware River at Slateford, Pa.

The Lackawanna is building the largest concrete bridge in the world over the Delaware River at Slateford, PA.

 

The bridge-builder lays out an assemblying-yard for gathering together
the different parts of his new construction

The bridge builder establishes a workspace to gather all the various parts for his new construction.

 

The new Brandywine Viaduct of the Baltimore & Ohio, at Wilmington, Del.

The new Brandywine Viaduct of the Baltimore & Ohio in Wilmington, Delaware.

 

You are not thinking of that. They are putting the pressure on. You can feel it. Your eardrums feel as if they would break; they vibrate. You must show your distress.

You aren't thinking about that. They're putting on the pressure. You can feel it. Your eardrums feel like they're about to burst; they're vibrating. You need to show your distress.

“Pinch your nose and swallow hard,” says the man who stands beside you in the bucket.

“Pinch your nose and swallow hard,” says the guy standing next to you in the bucket.

He stands so close to you that you can fairly feel the pulsation of his heart, but his voice sounds miles away. You swallow hard, the hardest you have ever swallowed, and you pinch your nose. You feel better. The far-away voice speaks again in your ear. “Three atmospheres,” is all it says. The caisson shaft is no place for extended conversation. You descend in an express elevator car; in that bucket you just drop. You have all the eerie sensations that a Coney Island “novelty ride” might give you. There is a row of dim incandescents all the way down the smooth side of the shaft, and when you look you forget that this is vertical traction and think of an uptown subway tube as you see it recede from the rear of an express. A final manhole, the gate at the foot of the shaft and you stop abruptly. It seems as if you had almost bumped against the under side of China.

He stands so close to you that you can actually feel his heartbeat, but his voice sounds far away. You swallow hard, harder than you ever have before, and pinch your nose. You feel better. The distant voice speaks again in your ear. “Three atmospheres,” it says. The caisson shaft is not a place for long conversations. You go down in a fast elevator; in that little box, you just drop. You experience all the strange sensations that a Coney Island “novelty ride” might give you. There’s a row of dim lights all the way down the smooth side of the shaft, and when you look, you forget this is vertical movement and think of an uptown subway as you see it move away from the back of an express train. A final manhole, the gate at the bottom of the shaft, and you stop suddenly. It feels like you almost bumped against the underside of China.

“This is it,” says the far-away voice.

“This is it,” says the distant voice.

A timbered room, not larger than a parlor in a city flat and not near so high. A close and murky place, filled with a little company of men—shadowy humans of a real underworld there under the dull electric glow.

A wooden room, no bigger than a living room in an apartment and not nearly as tall. A cramped and dim place, filled with a small group of men—shadowy figures from the real underworld under the dull electric light.

“They’re finding the footing for the shaft,” says the voice. “We’re on rock at last at 94 feet.”

“They’re getting the foundation set for the shaft,” says the voice. “We’ve finally hit rock at 94 feet.”


When the footings are finished and the caisson’s edges have ceased to cut its path straight downward, that timbered construction will rest here far below the city for long ages. The sand-hogs will come out of their working chamber for the last time—it will be poured full[Pg 70] of concrete, more solid than rock itself. The air pressure will be withdrawn—there is no longer mud or shifting sand for it to withhold. Then, section by section, the steel lining of the caisson shaft will be withdrawn, while concrete, tramped into place, makes the shaft a hidden monolith 100 feet or so in length. Upon the tops of all these monoliths a close grillage of steel beams will be laid; upon that grillage will be riveted the steel plates and columns of the bridge tower. The great structure is to have sure footing; these giant feet bind and clasp themselves throughout the years against the mighty river that has been conquered and humbled by the work of man.

When the footings are done and the edges of the caisson have stopped cutting straight down, that timber structure will sit here deep below the city for a long time. The sand-hogs will come out of their working chamber for the last time—it will be completely filled with concrete, more solid than rock itself. The air pressure will be released—there's no more mud or shifting sand to hold back. Then, section by section, the steel lining of the caisson shaft will be removed, while concrete, packed into place, turns the shaft into a hidden monolith about 100 feet long. On top of all these monoliths, a dense grid of steel beams will be laid; on that grid, the steel plates and columns of the bridge tower will be riveted. The massive structure is set to have a secure foundation; these giant feet will press and hold themselves against the mighty river that has been conquered and subdued by human effort.


“You should have been down in one of the boxes when they had to burn torches, before they got the electric light,” says one of the bridge engineers. “I worked in one of those that we left under a stone tower of the Brooklyn Bridge. Now we’re almost in clover. They even cool and dry the compressed air before we breathe it.”

"You should have been in one of the boxes when they had to use torches, before they had electric lights," says one of the bridge engineers. "I worked in one of those that we left under a stone tower of the Brooklyn Bridge. Now we're living the good life. They even cool and dry the compressed air before we breathe it."

An order goes aloft over an electric wire, the engineer who sits smoking his pipe on the sun-baked platform of the traveller derrick pulls a lever, and we go slipping up the shaft toward fresh air and freedom only a little less rapidly than we descended it. We do not reach it too quickly. There is a long wait in the air-lock after the lower manhole has closed, while the pressure is being reduced. You begin to worry and you ask your guide as to the delay. Nothing wrong?

An order gets sent over an electric wire, and the engineer, who is sitting and smoking his pipe on the sun-baked platform of the travel derrick, pulls a lever. We start moving up the shaft toward fresh air and freedom, only slightly slower than we came down. We don’t get there too fast. There's a long wait in the air-lock after the lower manhole has closed while the pressure is being lowered. You start to feel anxious and ask your guide about the delay. Is everything okay?

He smiles at your timorous question and explains. It would be dangerous to come out from the caisson pressure quickly. He does not want to have to send you to that air-tight hospital with a bad case of the “bends.”

He smiles at your nervous question and explains. It would be risky to come out of the caisson pressure too quickly. He doesn't want to have to send you to that sealed hospital with a bad case of the “bends.”

“How long in the air-lock?” you ask.

“How long in the airlock?” you ask.

“Fifty minutes,” he answers.

"Fifty minutes," he replies.

[Pg 71]Then he explains in more detail. You have been under a pressure of 50 pounds to the square inch—that’s your three atmospheres, and under the rules you must spend fifty minutes in the tiny air-lock. Up to a pressure of 36 pounds you must spend two minutes there for every three pounds of pressure. When you get above that “law of 36” it is a minute to the pound.

[Pg 71]Then he explains in more detail. You’ve been under a pressure of 50 pounds per square inch—that’s your three atmospheres, and according to the rules, you have to spend fifty minutes in the small air-lock. For pressures up to 36 pounds, you need to spend two minutes in there for every three pounds of pressure. Once you go above that “36-pound rule,” it’s one minute for each additional pound.

When that manhole cover overhead finally slides open you feel blinded by the light, even though the sun is hidden behind a passing cloud. The air-lock tender reaches down with his arms and gives you a lift up onto his narrow perch.

When that manhole cover above finally slides open, you feel blinded by the light, even though the sun is obscured by a passing cloud. The air-lock attendant reaches down with his arms and helps lift you onto his narrow perch.

“Want to be a sand-hog?” he smiles.

“Want to be a sand-hog?” he smiles.

“Not yet a while,” you answer, in all truth. “Not until every other job is gone.”

“Not for a while,” you reply, honestly. “Not until every other job is taken.”


You are standing aloft, balancing yourself upon tiny planks at the steadily advancing end of the bridge, as it forces itself over a stream of formidable width. Overhead, a gigantic, ungainly traveller, equipped with steel derricks at every corner, is advancing foot by foot as the bridge advances foot by foot. Underneath, through the thin network of planks, of girder and of supporting false work, you can see the surface of the river a full hundred feet below. A steamboat is passing directly beneath you. From your perch she looks like a great yellow bird. Those fine black specks upon her back are the humans who are gathered upon her upper deck.

You are standing high up, balancing yourself on narrow planks at the leading edge of the bridge, which is extending over a wide stream. Above you, a massive, awkward traveler, outfitted with steel cranes at every corner, is moving inch by inch as the bridge moves forward. Below, through the thin grid of planks, girders, and support structure, you can see the surface of the river a full hundred feet down. A steamboat is going right underneath you. From your vantage point, it looks like a big yellow bird. Those tiny black dots on its back are the people gathered on its upper deck.

Whistles call and the derricks groan as they swing the thousands of bridge-members, that are flying together at the beck of the engineer, into their final resting-places. There is the deafening racket of the riveters, here and there and everywhere. There are crude railroad tracks upon the temporary flooring of the bridge deck, and the calls of the dummy locomotives add to the racket. The railroad tracks lead to the shore, to temporary yards[Pg 72] where the bridge materials are assembled as fast as they come from the shops in a city three hundred miles distant.

Whistles blow and the cranes creak as they position thousands of bridge parts, responding to the engineer's commands, into their final spots. There's a deafening noise from the riveters, everywhere you look. Crude railroad tracks run across the temporary flooring of the bridge deck, and the sounds of the dummy locomotives add to the chaos. The railroad tracks extend to the shore, to temporary yards[Pg 72] where the bridge materials are gathered as quickly as they arrive from factories three hundred miles away.

For, remember that while the sand-hogs were burrowing under the surface of the river to find footholds for this monster, other men were burrowing into the hillsides to find the precious ore for the welding of his muscles. A hundred thousand picks must have fought in his behalf, furnaces blazed for miles before the crude ore became the finished, perfect steel. Of the forging and the rolling of the steel a whole book might be written. It is enough now to say that of the 50,000,000 pounds of steel, every pound was made on honor. The railroad had its inspectors everywhere, but the rolling-mill men held to their formulas for perfect steel, and perfect steel was the result. A slight flaw in the metal, and possibly at some unexpected day, a great catastrophe. The safety of human life was upon the men who forged the steel, and they forged honor into every great girder, into every rod and bolt and plate. This conqueror of the river was a warrior built in honor.

For, remember that while the workers were digging beneath the river to find supports for this giant, others were digging into the hills to extract the valuable ore needed to build its strength. Hundreds of thousands of picks must have been used in its creation, and furnaces lit up for miles as raw ore was transformed into perfect steel. A whole book could be written about the process of forging and rolling the steel. It’s enough to say that out of 50,000,000 pounds of steel, every single pound was made with integrity. The railroad had inspectors everywhere, but the mill workers stuck to their standards for perfect steel, and that’s exactly what they produced. Even a tiny flaw in the metal could lead to an unexpected disaster. The safety of human life depended on the men who forged the steel, and they infused honor into every massive girder, every rod, bolt, and plate. This conqueror of the river was a warrior forged in honor.

The safety of human life depends upon the men who build this bridge. Study carefully the face of this man who stands beside you, the man who evolved this bridge as a season’s work of his restless mind. His face is the face of a man who has high regard for human safety; that factor creeps to the fore as he talks to you. He is telling of the method of constructing the upper works of a bridge of this size.

The safety of human life relies on the people who built this bridge. Take a good look at the face of the person standing next to you, the one who designed this bridge as a product of his restless imagination. His face shows that he values human safety; that becomes clear as he speaks with you. He is explaining how they constructed the upper parts of a bridge this large.

“We’re getting ahead all the time,” he laughs, “and we’re moving rather forward in our construction methods. In an older day we did this work with derricks of a rather simple sort, operated them by small portable steam engines. You can’t handle bridge-members—units that are only held down by the clearances of tunnels and the transporting powers of the railroads—that way to-day. We’ve nearly half a million dollars tied up here in constructing-appliances. These steel-boom derricks, travellers,[Pg 73] and steel-wire hoists, the compressing engines for handling the riveters, cost big money.

“We’re always making progress,” he laughs, “and we’re advancing in our construction methods. In the past, we did this work with rather simple derricks, operated by small portable steam engines. You can't manage bridge components—units that are only held in place by the clearances of tunnels and the transporting capacity of the railroads—like that today. We’ve got nearly half a million dollars invested in construction equipment. These steel-boom derricks, travelers, [Pg 73] and steel-wire hoists, along with the compression engines for operating the riveters, cost a lot of money.”

“Our method? That’s a simple enough affair as a rule. We set up this spindly tower on rails, that we call the ‘traveller’ and it moves backwards and forwards over the trusses and the timber falsework that we build before the steel really begins to be set up. When the steel—the trusses—is up and riveted, then away with the falsework. Our bridge stands by itself. You can put up a 500-foot span in no time at all by using the falsework.”

“Our method? It’s pretty straightforward. We set up this slender tower on rails, which we call the ‘traveller,’ and it moves back and forth over the trusses and timber supports we build before the steel construction actually starts. Once the steel—the trusses—is up and riveted, we remove the supports. Our bridge stands independently. You can put up a 500-foot span in no time at all by using the supports.”

You make bold to ask what the engineer does when the river is too deep to admit of falsework. He is quick to answer.

You dare to ask what the engineer does when the river is too deep for falsework. He responds quickly.

“We generally fall back on a cantilever,” he says, without hesitation. Then he begins to tell you about one of the latest of American problems—the new bridge of the Idaho & Washington Northern Railroad, just now being built over the Pend Oreille River, Washington. They could span that narrow cleft only on the cantilever principle, and when they began to balance their cantilever, there was not enough room for the back arm. But the engineers only chewed off fresh cigars and began forcing their great span out mid-air. They made the balance by placing 600 tons of steel rails on the back-arm. For every foot the span reached out anew over a so-called “bottomless” they added a few more rails. You can generally trust an engineer in such a time as that.

“We usually rely on a cantilever,” he says, without hesitation. Then he starts to explain one of the latest American issues—the new bridge for the Idaho & Washington Northern Railroad, which is currently being built over the Pend Oreille River in Washington. They could only span that narrow gap using the cantilever principle, and when they began to balance their cantilever, there wasn't enough space for the back arm. But the engineers just lit up fresh cigars and started extending their massive span out into mid-air. They achieved balance by placing 600 tons of steel rails on the back arm. For every foot the span extended over what they called a “bottomless” gap, they added a few more rails. You can generally trust an engineer in times like that.

Look closely now upon the workmen who are fabricating this giant bridge. Look closely upon them. They are different from those whom we saw toiling in the caissons below. Scandinavians may and do toil as sand-hogs at the bottom of the stream; Lithuanians may mine the ore, and Hungarians roll it into steel; Americans build upon their toil and erect this bridge. These builders speak no unfamiliar tongue. They are the product of Ohio, the Middle West, the South, the Pacific Coast,[Pg 74] New England; they rise immeasurably superior to every other class of labor employed upon the work. Some of them have been sailors, and their talk has the savor of the sea. All of them are men, clear-headed, cool-headed, true-headed men.

Look closely at the workers who are building this huge bridge. Take a good look at them. They are different from those we saw laboring in the caissons below. Scandinavians may work as sandhogs at the bottom of the river; Lithuanians may mine the ore, and Hungarians shape it into steel; Americans build on their hard work and construct this bridge. These builders don’t speak any unfamiliar languages. They come from Ohio, the Midwest, the South, the Pacific Coast,[Pg 74] and New England; they are far superior to every other group of workers on this project. Some of them have been sailors, and their conversation has a taste of the sea. All of them are men—clear-headed, cool-headed, true-headed men.

If you come upon them at the noon-hour, sprawled along the narrow ledge of a single plank you may be impressed by two things—their Americanism and their cosmopolitanism. The first of these is writ upon each man as you look at him; the second is evident in talk with him. This big fellow must have been a sheriff out in Montana, and he must have been a sheriff for bad men to dodge; his neighbor is talking about his last job, a sky-high cantilever down in Peru. The two side-partners over by the tool-box are just back from India. American bridge-building talent encircles the world. Here is a boss who got his first training down on the Nile; his assistant has done some mighty big work on the Trans-Siberian.

If you find them at noon, lounging on the narrow ledge of a single plank, you might notice two things - their American spirit and their global experience. You can see the first on each man as you look at him; the second becomes clear when you chat with him. This big guy must have been a sheriff in Montana, and he must have been a sheriff for bad guys to avoid; his neighbor is discussing his last job, a massive cantilever bridge down in Peru. The two guys over by the toolbox just came back from India. American bridge-building skills are all over the world. Here’s a boss who got his start by the Nile; his assistant has worked on major projects like the Trans-Siberian Railway.

These are the men who are building the bridge. In a little time there will be no advancing ends, finding their path from pier-top to pier-top. There will be, instead, a long and slender path for the railroad; the bridgemen will have done their work well; a great river will have once again been conquered.

These are the men who are building the bridge. Soon, there won't be any more gaps, trying to find their way from one pier to the other. Instead, there will be a long and narrow path for the railroad; the bridge workers will have done their job well; a great river will have been conquered once again.


The bridge problem is always different, it constantly has the fascination of variety. That variety will come into play at unexpected turns. Once, down in a deep Colorado cañon, whose walls rose precipitously for a thousand-odd feet, and which was all but filled by a deep and rapid river, the engineers of the Rio Grande & Western found absolutely no ledge whatsoever upon which they might rest their rails. They puzzled upon the problem for a little while, and then they swung a girder bridge parallel with the river. The bridge was supported by braced girders, that fastened their feet in the walls of the cañon, hardly wider there than a narrow city house. The[Pg 75] railroad has been running over that construction for more than thirty years; it is one of the scenic wonders of the land, and a triumph for the engineer that built it. In constructing the expensive West Shore Railroad up the Hudson River, similar difficulties were experienced south of West Point, and truss bridges were built parallel with the steep river banks to carry the tracks from ledge to ledge. It is not an unusual matter for the construction engineer to spend a quarter of a million dollars to span some deep, waterless gully in the mountains, which could not be filled for more than twice that sum.

The bridge problem is always different; it consistently has the appeal of variety. That variety can appear at unexpected moments. Once, in a deep Colorado canyon, where the walls shot up nearly a thousand feet and the canyon was almost filled by a fast-moving river, the engineers of the Rio Grande & Western found no ledge at all to support their tracks. After thinking about the issue for a bit, they decided to build a girder bridge parallel to the river. The bridge was held up by braced girders that anchored their bases into the canyon walls, which were barely wider than a narrow city house. The[Pg 75] railroad has been running over that structure for more than thirty years; it's one of the scenic wonders of the region and a triumph for the engineer who designed it. While building the costly West Shore Railroad along the Hudson River, they faced similar challenges south of West Point, where truss bridges were also constructed parallel to the steep riverbanks to connect the tracks from ledge to ledge. It's not uncommon for a construction engineer to spend a quarter of a million dollars to bridge a deep, dry gully in the mountains, which would cost more than twice that amount to fill.

Many times, in these days of increasing weight of equipment, it becomes necessary to replace a bridge, without interrupting the traffic. The construction engineer never fails to meet the problem. Years ago, he took Roebling’s famous suspension bridge at Niagara Falls, removed the stone towers and replaced them with towers of steel, without delaying a single train; and a little later he took that bridge itself, and substituted a heavy cantilever for it, while all the time a heavy traffic poured itself over the structure. The rebuilder of bridges works like the original builder—with plentiful falsework. He timbers in and around his structure, and then step by step and with exceeding caution removes the old and substitutes the new. An old girder is taken out between trains; before another train of cars shall roll over the structure a new one is ready, temporarily bolted until the riveters can make it fast. It sounds complicated, but it is remarkably simple, under the careful plans of a patient engineer, who has that infinite thing that we call genius.

Many times, these days with heavier equipment, it becomes necessary to replace a bridge without stopping traffic. The construction engineer always tackles this issue. Years ago, he took Roebling’s famous suspension bridge at Niagara Falls, took down the stone towers, and replaced them with steel towers, all without delaying a single train. A little later, he took that bridge and replaced it with a heavy cantilever while heavy traffic continued to flow over the structure. The bridge rebuilders work just like the original builders—with plenty of temporary support. They set up timber around their structure, and then step by step, very carefully, they remove the old parts and put in the new ones. An old girder is taken out between trains, and before another train rolls over the bridge, a new one is ready, temporarily bolted until the riveters can secure it properly. It sounds complicated, but it’s actually quite simple with the careful plans of a patient engineer who has that rare quality we call genius.

Sometimes a bold engineer strikes out into a new method, quicker and less expensive than these piecemeal efforts. Of such was the job at Steubenville, O., where a 205-foot double-track span was erected on heavy falsework alongside the old bridge. In a carefully chosen interval between a service of frequent trains, both the old and the new spans—together weighing 1,300 [Pg 76]tons—were fastened together and drawn sideways a distance of twenty-five feet in one minute and forty seconds. The new span was then in place, and the old one—ready to be dismantled—stood on falsework at the side. The entire job had been accomplished in an interval of seventeen minutes between trains.

Sometimes a bold engineer tries out a new method that's quicker and cheaper than these piecemeal efforts. Such was the case at Steubenville, O., where a 205-foot double-track span was built on heavy falsework next to the old bridge. During a carefully chosen break between frequent train services, both the old and the new spans—together weighing 1,300 [Pg 76] tons—were connected and moved sideways a distance of twenty-five feet in one minute and forty seconds. The new span was then in place, and the old one—ready to be taken apart—was supported by falsework at the side. The entire job had been completed in just seventeen minutes between trains.

That is not unusual. The floating method is sometimes adopted with remarkable success—especially in the case of draw-bridge spans. There the problem complicates itself exceedingly, for both the water and the land highways must be kept open for traffic; yet it is a matter of record that the Pennsylvania Railroad, operating a fearfully heavy suburban service in and out of Jersey City, recently substituted one draw for another on its Hackensack River Bridge without delaying a single train.

That’s not uncommon. The floating method is sometimes used with great success—especially for drawbridge spans. The challenge becomes a lot more complex because both the waterways and the roadways need to stay open for traffic. However, it is documented that the Pennsylvania Railroad, which runs a very busy suburban service in and out of Jersey City, recently replaced one drawbridge with another on its Hackensack River Bridge without delaying a single train.


But even in this high noon of the day of steel, the stone bridge holds its own. The big chiefs of railroad construction look upon it with favor. Higher priced than a steel bridge of equal capacity it requires initial outlay. But forever after, it represents a saving—a saving chiefly in that very important figure, maintenance. A steel bridge requires constant attention and constant expense. A stone bridge requires little of either; and therein lies its strength in its old age. Engineers point to such structures as the Thomas Viaduct down at Relay, or to the wonderful stone bridges that have stood through the centuries in older lands; they bear in mind the constant battle that a steel bridge must make against the ravages of weather and against the sinister thefts of corrosion, and ofttimes they rule in favor of the oldest type of sizable bridge.

But even in this peak time of steel construction, the stone bridge stands strong. The top leaders in railroad building see its value. Although it costs more upfront than a steel bridge of the same capacity, it offers long-term savings—especially when it comes to maintenance, which is crucial. A steel bridge needs ongoing care and expenses, while a stone bridge needs very little of either; that's where its durability in old age comes from. Engineers point to structures like the Thomas Viaduct at Relay or the impressive stone bridges that have lasted for centuries in older regions; they remember the never-ending battle a steel bridge faces against weather damage and corrosion, and often they end up choosing the traditional stone bridge over the newer steel designs.

Two things are all-important in the choice between the steel bridge and the arch bridge of stone or concrete. The first is the accessibility of the quarries. If they are not very near the solid bridge will cost four times that of one of steel and the average American railroad is not able to spend money in that fashion, even in the hopes of future[Pg 77] economies in maintenance. If the quarries are close at hand, as they were years ago when Kirkwood built the Starucca Viaduct for the Erie, the cost of a masonry bridge will hardly exceed that of steel trusses, and the concrete structure may cost a little less. Then there comes into play the second consideration. The stone or concrete bridge has tremendous weight, no ordinary foundation work will serve it. If the river bed and banks be of sand or poor earth, the engineer had best give up his hopes of the Roman form of structure. He can build steel towers and trusses on piles of caissons—hardly solid stone piers and abutments and aides.

Two key factors are crucial when choosing between a steel bridge and an arch bridge made of stone or concrete. The first factor is how accessible the quarries are. If they aren’t close by, a solid bridge will cost four times more than a steel one, and the average American railroad can't afford that, even anticipating future savings on maintenance. If the quarries are nearby, like they were when Kirkwood built the Starucca Viaduct for the Erie, the cost of a masonry bridge will hardly surpass that of steel trusses, and a concrete structure might even be a bit cheaper. Then there's the second consideration. The stone or concrete bridge is extremely heavy, so ordinary foundation work won’t cut it. If the riverbed and banks are made of sand or poor soil, the engineer should probably abandon his hopes of building a Roman-style structure. Instead, he can build steel towers and trusses on caissons—not solid stone piers and abutments.

All these things considered, the stone bridge is still more than holding its own in modern railroad construction. The Boston & Albany Railroad began building these splendidly permanent structures along its lines through the Berkshires more than twenty years ago. More recently both the Pennsylvania and the Baltimore & Ohio have been looking with favor upon this type of bridge. The Baltimore & Ohio has just finished building its massive Brandywine Viaduct, near Wilmington, a splendid double-track structure, 764 feet in length, and composed of two 80-foot, two 90-foot, and three 100-foot arches.

Considering all these factors, the stone bridge still excels in modern railroad construction. The Boston & Albany Railroad started building these impressive and long-lasting structures along its lines through the Berkshires more than twenty years ago. More recently, both the Pennsylvania and the Baltimore & Ohio railroads have shown interest in this type of bridge. The Baltimore & Ohio has just completed its massive Brandywine Viaduct, near Wilmington, which is a remarkable double-track structure, 764 feet long, featuring two 80-foot arches, two 90-foot arches, and three 100-foot arches.

The three great stone bridges that the Pennsylvania has built upon its main line are all four-tracked. Two splendid examples of these span the Raritan River at New Brunswick, and the Delaware at Trenton, New Jersey. The third, spanning the Susquehanna at Rockville, Pa., just north of Harrisburg, is the largest stone bridge in the world. It is over a mile in length, and is composed of 48 arches; 220,000 tons of masonry was employed in its construction.

The three major stone bridges that Pennsylvania has built along its main line are all four tracks wide. Two impressive ones cross the Raritan River at New Brunswick and the Delaware at Trenton, New Jersey. The third, which goes over the Susquehanna River at Rockville, Pa., just north of Harrisburg, is the largest stone bridge in the world. It stretches over a mile long and consists of 48 arches; 220,000 tons of masonry were used in its construction.

Concrete viaducts were first employed in interurban electric railroad construction, and latterly they have been brought more to the service of the steam railroad. A splendid example of this very new form of construction exists in the extension of the Florida East Coast Railroad[Pg 78] over the keys and shallow waters of Southern Florida, for seventy-five miles between Homestead and Key West. A considerable portion of the line is over the sea.

Concrete viaducts were initially used in building interurban electric railroads, and more recently, they've been adapted for steam railroads. A great example of this modern construction is the extension of the Florida East Coast Railroad[Pg 78] over the keys and shallow waters of Southern Florida, spanning seventy-five miles between Homestead and Key West. A significant part of the line runs over the sea.

The Florida keys are like a series of stepping-stones, leading into the ocean from the tip of the peninsula to Key West. They lie in the form of a curve, the channels separating the islands varying from a few hundred feet to several miles in width. Nearly thirty of these islands were used in the construction of the new railroad. More than fifty miles of rock and earthen embankment have been built where the intervening waters are shallow, but where the water is deeper and the openings are exposed to storms by breaks in the outer reef, concrete arch viaducts have been used. These viaducts consist of 50-foot reinforced concrete arch spans and piers, with here and there a 60-foot span.

The Florida Keys are like a series of stepping stones, stretching into the ocean from the tip of the peninsula to Key West. They curve in shape, with the channels between the islands ranging from a few hundred feet to several miles wide. Nearly thirty of these islands were used to build the new railroad. More than fifty miles of rock and dirt embankments have been constructed where the water is shallow, while in deeper areas that are exposed to storms due to breaks in the outer reef, concrete arch viaducts have been used. These viaducts feature 50-foot reinforced concrete arch spans and piers, with some spots having a 60-foot span.

There are four of these arch viaducts aggregating 5.78 miles in length. The longest is between Long Key and Grassy Key, 2.7 miles, and is called the Long Key Viaduct; across Knight’s Key Channel, 7,300 feet; across Moser’s Channel, 7,800 feet, and across Bahia Honda Channel, 4,950 feet. The material of these islands is coralline limestone. In many places the embankment for the roadway is 8 or 9 feet in height, and the roadbed is ballasted with the same material. The result is one of the finest and safest railway roadbeds in the world.

There are four of these arch viaducts totaling 5.78 miles in length. The longest one is between Long Key and Grassy Key, measuring 2.7 miles, and is called the Long Key Viaduct; it spans Knight’s Key Channel at 7,300 feet; Moser’s Channel at 7,800 feet; and Bahia Honda Channel at 4,950 feet. The islands are made of coralline limestone. In many areas, the embankment for the roadway is 8 or 9 feet high, and the roadbed is supported with the same material. This creates one of the finest and safest railway roadbeds in the world.

Across the Delaware River at Slateford, Pa., the Delaware, Lackawanna & Western Railroad is building the largest concrete bridge in the world, a few feet longer than the great structure by which the Illinois Central crosses the Big Muddy River and just 100 feet longer than the Connecticut Avenue Bridge, at Washington, D. C. The Lackawanna’s bridge is 1,450 feet long, with five arches of 150-foot span, and a number of shorter arches. The track is carried at an elevation of 75 feet above highwater; and to find living-rock as a solid foundation for a structure of so great a weight, the abutments and piers[Pg 79] were carried about 61 feet below the surface of the ground.

Across the Delaware River at Slateford, Pa., the Delaware, Lackawanna & Western Railroad is building the largest concrete bridge in the world, slightly longer than the massive structure that the Illinois Central uses to cross the Big Muddy River and just 100 feet longer than the Connecticut Avenue Bridge in Washington, D.C. The Lackawanna’s bridge measures 1,450 feet long, featuring five arches that span 150 feet each, along with several shorter arches. The track is elevated 75 feet above high water, and to ensure a solid foundation for such a heavy structure, the abutments and piers[Pg 79] were built about 61 feet below the ground surface.


With the bridge-builder at his elbow, the railroad constructing engineer hesitates at no river, no arm of the sea, no deep valley, no wild ravine, no cleft in the mountain-side. He calls to his aid the magic of the men who have made this branch of American practical science famous: a feathery trestle appears, as if by magic. Across its narrow edge the steel rails follow their resistless path.

With the bridge-builder by his side, the railroad engineer doesn’t hesitate at any river, any stretch of sea, any deep valley, any wild ravine, or any gap in the mountains. He relies on the expertise of the people who have made this branch of American engineering renowned: a delicate trestle shows up as if by magic. The steel rails glide along its slim edge, following their unstoppable route.

 

 


CHAPTER VI

THE PASSENGER STATIONS

The transit stations

Early Trains for Suburbanites—Importance of the Towerman—Automatic Switch Systems—The Interlocking Machine—Capacities of the Largest Passenger Terminals—Room for Locomotives, Car-storage, etc.—Storing and Cleaning Cars—The Concourse—Waiting-rooms—Baggage Accommodations—Heating—Great Development of Passenger Stations—Some Notable Stations in America.

Early Trains for Suburban Residents—The Role of the Towerman—Automatic Switch Systems—The Interlocking Machine—Capabilities of the Largest Passenger Terminals—Space for Locomotives, Car Storage, etc.—Storing and Cleaning Cars—The Concourse—Waiting Areas—Baggage Services—Heating—Significant Growth of Passenger Stations—Some Notable Stations in the U.S.

 

The railroad terminal is the city gate. Without, it rises in the superior arrogance of white granite, as an architectural something. It has broad portals, and through these portals a host of folk both come and go. Within, this city gate is a thing of stupendous apartments and monumental dimensions, a thing not to be grasped in a moment. In a single great apartment—a vaulted room so great as to have its dimensions run into distant vistas—are the steam caravans that come and go. It is a busy place, a place of an infinite variety of business.

The train station is the gateway to the city. On the outside, it stands tall in the impressive grandeur of white granite, an architectural marvel. It has wide entrances, and through these entrances, a crowd of people constantly moves in and out. Inside, this city gate features enormous halls and monumental spaces, something that can't be fully appreciated at a glance. In one vast hall—a high-ceilinged room so expansive it appears to stretch into the distance—are the trains arriving and departing. It's a bustling hub, a place filled with countless types of activity.


In the early morning the train-shed gives the first sign of the new-born day. Before the dawn is well upon the city, the great arcs that run into those distant vistas in wonderful symmetry are hissing and alight, and the first of 500 incoming trains is finding its way into the gloom of the shed. Some few trains have started out with the early mails and the morning papers. The great rush into town is yet to begin.

In the early morning, the train station signals the start of a new day. Before dawn fully arrives in the city, the large arches that stretch into the distance in beautiful symmetry are hissing and lit up, and the first of 500 arriving trains is making its way into the shadows of the station. A few trains have already left with the early mail and morning papers. The big rush into the city has yet to start.

Even before dawn, a thousand little homes without the city have been awake and fretful. The gray fogs of the night lie low, and lights begin to twinkle, lines of shuffling figures to find their way to the nearest suburban station. It is very early morning when these begin to[Pg 81] pass through the city gate. The earliest suburban trains slip in from the yards and come to a slow, grinding stop beneath the shed. Before the wheels have ceased turning, the first of the workers is off the cars and running down the platform. In fifteen seconds, the platform is black with men.

Even before dawn, a thousand little homes outside the city have been awake and restless. The gray fog of the night hangs low, and lights start to twinkle as lines of shuffling figures make their way to the nearest suburban station. It's very early morning when these begin to[Pg 81] pass through the city gate. The first suburban trains slide in from the yards and come to a slow, grinding stop under the shed. Before the wheels have completely stopped, the first worker jumps off the train and runs down the platform. In just fifteen seconds, the platform is crowded with men.

There are many more of these trains, a great multiplication of men within a little time. Before seven o’clock, the trains begin to increase; to follow more and more closely upon one another’s heels. After seven, they come still oftener; two or three of them may stop simultaneously on different tracks under the great vault of the shed; they are heavy with people. There is a constant clatter of engines, stamping and puffing, dragging their heavily laden trains and snapping them quickly out of the way of others to follow. The electric lights under the shed go out with a protesting sputter, and you realize that the day is at hand. This mighty army of those who live without the city walls is flocking in, in an unceasing current now. There is an endless procession from the track platforms; a stream of humans finding its way to the day’s work.

There are many more of these trains, a huge increase of people in a short amount of time. Before seven o’clock, the trains start to pick up; they begin to follow closely on each other’s heels. After seven, they come even more frequently; two or three of them might stop at the same time on different tracks beneath the large roof of the station; they are packed with passengers. There’s a constant noise of engines, clattering and puffing, pulling their heavy trains and quickly clearing the way for others to come in. The electric lights under the shed flicker out with a sputter, and you realize that day is breaking. This massive flow of people who live outside the city walls is streaming in without pause now. There’s an endless line from the platforms; a flood of people making their way to start the day’s work.

Do you want figures so that you may see the might of this army? Binghamton, N. Y., is a city; a little less than fifty thousand persons live there. If the whole population of Binghamton—every man, woman, and child—were poured through the portals of this terminal on any one of six mornings of the week, it would be about equal to this suburban traffic. In a single hour—from seven to eight—45 trains have arrived under the roof of this shed and discharged their human freight; in the following hour, 64 trains empty another great brigade of the army from without the city walls.

Do you want some numbers to see the strength of this army? Binghamton, N.Y. is a city with just under fifty thousand residents. If the entire population of Binghamton—every man, woman, and child—were to come through this terminal on any of six mornings each week, it would roughly match this suburban traffic. In just one hour—from seven to eight—45 trains have come under the roof of this station and unloaded their passengers; in the next hour, 64 trains bring in another large group of people from outside the city limits.


The city gate is indeed a busy place. Its concourse or head platform echoes all day long with the unending tread of shuffling feet; beyond the fence, with its bulletins and ticket-examiners, is the vault of the train-shed, a[Pg 82] thing of great shadows, even in midday. Its echoes are also unending. There seems to be no end of pushing and shoving and hauling among the engines; there must be an infinite stock of trains somewhere without. The human stream flows all the while.

The city gate is definitely a busy spot. Its concourse or main platform is filled all day long with the constant sound of shuffling feet; beyond the fence, with its announcements and ticket checkers, is the train shed, a[Pg 82] place of deep shadows, even at noon. The sounds never seem to stop. There seems to be no end to the pushing, shoving, and moving around among the trains; there must be an endless supply of trains somewhere outside. The flow of people continues all the time.

The marvel of all this is that the terminal, which seems so intricate, so baffling, is under the control of one man—a man to whom it is as simple as the ten fingers of his hands. This man is keeper of the city gate. His watch-house is situated just without the big and squatty train-shed. It is long and narrow, glass-lined and sun-filled. Through its windows he keeps track of those who come and go.

The amazing thing about all this is that the terminal, which appears so complex and confusing, is managed by one person—a person for whom it is as easy as using his ten fingers. This person is the guardian of the city gate. His watchtower is positioned just outside the large, squat train shed. It’s long and narrow, lined with glass and filled with sunlight. Through its windows, he monitors everyone who comes and goes.

“There’s Second Seventeen, with them school teachers coming back from the convention out at Kansas City. Put her in on Twenty-one so’s to give the baggage folks a chance. Them women travel with lots of duds.”

“There’s Second Seventeen, with those teachers returning from the convention in Kansas City. Put her in on Twenty-one to give the baggage handlers a chance. Those women travel with a lot of stuff.”

These are orders to his assistants and orders in that watch tower are rarely repeated. The assistants are in shirt-sleeves like their chief, for the sun-filled tower is broiling hot. They nod to one another, click small levers, and Second Seventeen—a long train of sleeping-cars coming into the city in the hot moisture of the early June morning—is sent easily and carefully in upon track Twenty-one in the train-shed of the terminal. There you have the explanation of that order that was meaningless to you but a moment ago. Track Twenty-one is nearest the in-baggage room of the station. With two cars, piled roof-high with heavy trunks, the thoughtfulness of the towerman in sending the special upon track Twenty-one will be appreciated by the baggage handlers. A vast amount of manual labor will be saved; and that counts, even upon a cool day.

These are instructions to his assistants, and commands in that watchtower are rarely repeated. The assistants are in short sleeves like their leader, as the sunlit tower is scorching hot. They nod to each other, click small levers, and Second Seventeen—a long train of sleeper cars arriving in the city during the humid early June morning—is smoothly and carefully directed onto track Twenty-one in the terminal's train shed. There’s the explanation for that order that seemed meaningless to you just a moment ago. Track Twenty-one is closest to the baggage claim area of the station. With two cars stacked high with heavy trunks, the towerman's consideration in directing the special to track Twenty-one will be appreciated by the baggage handlers. A significant amount of manual labor will be saved, and that matters, even on a cool day.

 

The Northwestern’s monumental new terminal on the West Side of Chicago

The Northwestern's impressive new terminal on the West Side of Chicago.

 

The Union Station at Washington

Washington Union Station

 

This keeper of the city gate represents the survival of the fittest, the very cream of his profession. The chances are that he began his railroading off in some lonely way station on a branch line, developed qualities that brought [Pg 83]him to the quick and favorable attention of his chiefs, then advanced steadily along the rapid lines of promotion that railroading holds for some men. He is one of three men, who, for certain hours, hold the keeping of the complicated city gate within their own well-drilled minds. The tower is the mind, the brain centre, the ganglion, of that city gate; but the tower is only wondrously mechanical, after all; the mind of the careful towerman is the mind that controls all the mechanism.

This gatekeeper symbolizes the survival of the fittest, the pinnacle of his profession. He likely started his railroading career at some remote way station on a branch line, showcasing qualities that quickly caught the attention of his superiors, leading to steady advancement along the fast track of promotions that railroading offers to a select few. He is one of three men who, for specific hours, manage the intricate city gate with their well-trained minds. The tower serves as the mind, the brain center, the hub of that city gate; however, the tower is merely a remarkable piece of machinery; it's the careful towerman's mind that truly controls all the mechanisms.

To the average traveller, the city gate is a thing that impresses itself upon his mind by its exterior and interior beauty, or its convenience of arrangement. He notes the broad concourses, the ample entrances and exits, the compelling magnificence of the public rooms, the great sweep of the train-shed roof, but beyond that train-shed roof is a tangle of tracks and signals about which he does not worry his busy head. Those tracks and signals represent more truly the station than the mere architectural magnificence of its outer shell. They are a tangle and a maze, apparently, but a tangle and maze that must represent skill and ease in their tremendous operation. They are neither tangle nor maze to the shirt-sleeved men in the tower. They must know each track, each switch-point, each signal as intimately and familiarly as they know the fingers of their hands.

To the average traveler, the city gate makes a lasting impression with its beautiful design and convenient layout. They notice the wide spaces, the ample entry and exit points, the impressive public rooms, and the large train-shed roof. However, beyond that roof is a tangled mess of tracks and signals that they don’t bother to think about. Those tracks and signals are a much truer representation of the station than its fancy exterior. They seem complicated and confusing but actually reflect the skill and ease needed to operate everything smoothly. For the hands-on workers in the control tower, this isn't a maze at all. They have to know every track, every switch, and every signal as well as they know their own fingers.

Every mechanical device is employed to simplify the tangle for the comfort of the busy minds that must constantly employ themselves in solving it. In the big watch-tower—the “control” of the terminal—there is a map that is more than map. It depicts in miniature all the tracks and switches and signals that lie without and roundabout the tower; but this map shows switches and signals changing as the switches and signals of the train-yard change. It brings the distant corners of the terminal in closer touch with the towermen. In fog or blinding storm, this track model is invaluable—a veritable compass set within the brain of the terminal.

Every mechanical device is used to untangle things for the convenience of busy minds that need to keep figuring them out. In the big control tower of the terminal, there is a map that is more than just a map. It shows all the tracks, switches, and signals around the tower in miniature; however, this map updates to reflect changes in the train yard's switches and signals. It helps the towermen stay connected to the far corners of the terminal. In fog or blinding storms, this track model is essential—a true compass embedded in the terminal's operations.

[Pg 84]This illuminated map sets upon the best piece of mechanism that has yet been devised for the operation of the terminal yard. It is a long boxed affair, not entirely unlike the box of the old-fashioned square piano, but in this case (the terminal we are watching being of unusual capacity) more than thirty feet in length. This box is the very brains of the terminal. It represents the acme of mechanical condensation. Reduced to its earliest and simplest equivalent—the separate hand operation of a gigantic cluster of switches in a great terminal yard—it would cover a vast area and result in the employment of an army of switchmen. Carelessness on the part of any one member of this army might cause a serious accident. The margin of safety would be very low in such a case.

[Pg 84]This illuminated map sits on the best mechanism that's ever been created for running the terminal yard. It's a long, boxy device, somewhat similar to the old-style square piano, but in this case (since the terminal we're observing has an unusual capacity) it’s over thirty feet long. This box is essentially the brain of the terminal. It represents the peak of mechanical efficiency. If you simplified it to its most basic form—the manual operation of a massive set of switches in a large terminal yard—it would cover a huge area and require a small army of switch operators. Any carelessness from even one member of this team could lead to a serious accident. The margin for safety would be very slim in such a situation.

The first schemes of automatic switch systems eliminated the necessity of employing an army of switchmen. A cluster of levers, in a tower of commanding location, was connected by steel rods with the switches and the signals which protected them. A man in the tower operated this group of levers. In this way, the control of the yard was simplified, and responsibility was placed upon a better paid and better trained man than the average hand switchman. The margin of safety was considerably broadened.

The first designs for automatic switch systems removed the need for a large number of switchmen. A set of levers, located in a strategically positioned tower, was linked by steel rods to the switches and signals that safeguarded them. A person in the tower operated this group of levers. This streamlined the control of the yard and assigned responsibility to a better-paid and better-trained individual than the typical manual switchman. The margin of safety was significantly increased.

Then came an amendment to that first system. Some genius of a mechanic built an interlocking switch machine, a thing of cogs and clutches, by which a collision in a railroad yard became almost a physical impossibility. In these mechanical interlocking devices the tower levers are so controlled, one by another, that signals cannot be given for trains to proceed until all switches in the route governed are first properly set and locked; and conversely, so that the switches of a route governed by signal cannot be moved during the display of a signal giving the right of way over them. By installation of the interlocking, some of the responsibility is taken by mechanical device from human brain and the margin of safety broadened still further.

Then came an update to that first system. Some brilliant mechanic created an interlocking switch machine, a device made of gears and levers, that made collisions in a railroad yard nearly impossible. In these mechanical interlocking devices, the tower levers are interconnected so that signals can't be given for trains to move until all the switches on the route are properly set and locked; similarly, the switches on a route controlled by a signal can't be changed while the signal is showing the right of way. With the installation of the interlocking system, some of the responsibility is shifted from human judgment to a mechanical device, further increasing the margin of safety.

This “piano box” represents still further condensation[Pg 85] of the switch and signal control and interlocking devices. The men who designed this particular city gate designed it to accommodate more than a thousand outgoing and incoming passenger trains each twenty-four hours; they had found that the condensations given by earlier systems were not sufficient for their purpose. After bringing several switches, designed to act in concert, upon a single lever, they found that they would have a row of 360 levers. Set closely together these would require a tower about 160 feet long. It is roughly figured that it is not desirable to assign more than twenty of these heavy levers to a single towerman and that meant eighteen men, working at a shift. Moreover, the throwing of a heavy switch half a mile distant from the tower is not a slight manual exercise.

This “piano box” is an even more compact version[Pg 85] of the switch and signal control and interlocking devices. The engineers who created this specific city gate designed it to handle over a thousand incoming and outgoing passenger trains every day; they realized that the setups from earlier systems weren't adequate for their needs. By integrating several switches to operate together with a single lever, they calculated they would have a series of 360 levers. When placed closely together, this would require a tower about 160 feet long. It’s estimated that it’s not practical to assign more than twenty of these heavy levers to one towerman, meaning they would need eighteen operators per shift. Additionally, operating a heavy switch located half a mile away from the tower is quite a strenuous physical task.

Then the “piano box”—electro-pneumatic—was installed; 150 feet of levers was reduced to 30 feet of small handles hardly larger than faucet handles and quite as easily turned. The control of a great terminal was brought down to three towermen, acting under the direction of their chief, the shirt-sleeved keeper of the city gate.

Then the "piano box"—electro-pneumatic—was installed; 150 feet of levers was cut down to 30 feet of small handles barely bigger than faucet handles and just as easy to turn. The control of a major terminal was simplified to three towermen, working under the guidance of their chief, the shirt-sleeved keeper of the city gate.

“We’ve got to keep them hustling,” he tells you. “There’s the morning express in from New York. She’s heavy this morning. That train over there, coming across the swing-bridge, is the millionaire’s special. She’s all club-cars, comes in every mornin’ from the seaside. Her wheels’ll stop on the same nick as the express. Watch them both, carefully.”

“We need to keep them moving,” he tells you. “There’s the morning express coming in from New York. It’s really full this morning. That train over there, coming across the swing bridge, is the millionaire’s special. It’s all club cars, arriving every morning from the seaside. Its wheels will stop in the same spot as the express. Watch both of them closely.”

“Isn’t it quite a trick handling those trains simultaneously?”

“Isn’t it quite a skill to manage those trains at the same time?”

“Not much,” a smile fixed itself upon the chief towerman’s features, as he fingered his greasy timetable. “Here’s four trains pulling out here simultaneously at 5:40. On top of that we get a Forest Hills local in at 5:39, a Hudson Upper local at 5:40, an Ogontz at 5:42, a Readville at 5:43, all incoming, and pull out two more at 5:43. Ten trains in just four minutes isn’t bad, and[Pg 86] we haven’t begun to feel the capacity of this terminal yet.

“Not much,” a smile appeared on the chief towerman’s face as he handled his greasy timetable. “We’ve got four trains leaving here at 5:40. Plus, a Forest Hills local comes in at 5:39, a Hudson Upper local at 5:40, an Ogontz at 5:42, and a Readville at 5:43, all arriving, and we send out two more at 5:43. Ten trains in just four minutes isn’t bad, and [Pg 86] we haven’t even started to max out this terminal yet."

“That isn’t all of it. We get the whole thing criss-crossed on us sometimes; and perhaps they’ll put on an extra getting out of here at 5:40, and that’ll bother us a little, for we have regular tracks assigned for all our scheduled trains. If they don’t run in the extras on us, or we don’t get a breakdown anywhere, it’s pretty plain sailing. Ring off your 10:10, Jimmy.”

“That’s not everything. Sometimes we get all mixed up; and maybe they’ll schedule an extra train leaving at 5:40, which will be a bit of a hassle because we have specific tracks assigned for all our scheduled trains. If they don’t run any extras or we don’t have a breakdown, it’s usually smooth sailing. Hang up your 10:10, Jimmy.”

Jimmy, the assistant at the far end of the tower, touched one of the little handles, a blade on a signal bridge opposite the end of the train-shed dropped, a big locomotive caught the rails instantly and cautiously led a long train of heavy cars out through the intricacy of tracks and switches until it was past the tower, over the “throat” of the yard, and, striking on the main line, was gaining speed once more.

Jimmy, the assistant at the far end of the tower, pressed one of the small handles, and a blade on a signal bridge across from the train shed dropped. A big locomotive picked up the rails immediately and carefully guided a long train of heavy cars through the complex tracks and switches until it passed the tower, crossed the "throat" of the yard, and, hitting the main line, started picking up speed again.

“It’s as easy for him as unbroken rail off in the country,” said the chief towerman to me, as he waved salutation at the engineer passing below him.

“It’s as easy for him as a smooth stretch of track in the countryside,” the chief towere said to me while he waved at the engineer passing below him.

Then he fell into a detailed and wondrous explanation of the intricacies of the “piano-box” mechanism. On the lower floor of the tower were air condensers, and through the medium of electricity and compressed air heavy switches and signals a half-mile off are worked almost by finger touch. Each switch is guarded by at least one signal, possibly two—home and distant—and these blades show an open or a closed path to the engineer. They are so arranged that normally they stand at danger and in case of breakdown they return by gravity to danger. At night the blades, which in various positions show safety and danger and caution, are replaced by lights—red for danger, yellow for caution, green for safety—according to the present standard rules.

Then he launched into a detailed and fascinating explanation of the complexities of the “piano-box” mechanism. On the lower level of the tower were air condensers, and using electricity and compressed air, heavy switches and signals half a mile away can be operated almost with a fingertip. Each switch is protected by at least one signal, possibly two—home and distant—and these blades indicate whether the path to the engineer is open or closed. They are arranged so that they normally point to danger and, in case of a failure, they fall back to danger due to gravity. At night, the blades that indicate safety, danger, and caution in various positions are replaced by lights—red for danger, yellow for caution, and green for safety—following the current standard rules.


This physiology of the passenger terminal has dwelt so far upon its brain and its nerve structure; the anatomy is[Pg 87] hardly less interesting. Almost every great passenger terminal in America is built upon the head-house plan. In this scheme trains arrive and depart upon a series of parallel tracks terminating within some sort of train-shed. It is the ideal scheme from the standpoint of the passenger, for no stairs or bridges or subways are necessary to reach any track. The tracks are generally laid in pairs, and between each pair a broad platform is built, which is in reality a long-armed extension of a common distributing platform or concourse extending across the head of the tracks. Sometimes these extension platforms are laid on both sides of a single track for greater facility in handling baggage and for the quick unloading of heavy trains.

This description of the passenger terminal so far has focused on its brain and nerve structure; the anatomy is[Pg 87] equally fascinating. Almost every major passenger terminal in America is designed using the head-house layout. In this arrangement, trains arrive and depart on a series of parallel tracks that end in some type of train shed. This is the best design from the passenger's perspective because there are no stairs, bridges, or subways needed to access any track. The tracks are usually arranged in pairs, with a wide platform built between each pair, which is actually a long extension of a shared distributing platform or concourse that runs along the front of the tracks. Sometimes, these extension platforms are also constructed on both sides of a single track to make it easier to manage baggage and quickly unload heavy trains.

But in case any number of trains are to be operated through the terminal, the head-house scheme becomes impracticable and an abomination to the operating department. It makes necessary all manner of backing and turning trains and a tremendous amount of energy and time is spent in so doing. So we find the head-house stations—the real terminals of America—for the most part along the seaboard or at the termination of really important railroad routes. They are an expensive luxury at any other point.

But if a number of trains need to operate through the terminal, the head-house plan becomes unworkable and a nightmare for the operating department. It requires a lot of backing and turning trains, wasting a huge amount of energy and time. So, we see that head-house stations—the true terminals of America—are mostly located along the coast or at the end of major railroad routes. They are an expensive luxury at any other location.

At the outer end of the train-shed, its tracks begin to converge. They are in rough similarity to the sticks of an open fan and at the handle they are reduced to anywhere from two to eight main tracks, the connections with the through tracks that serve the station. The point of convergence is known to the towerman and all the other workers as the “throat” of the yard. It is by far the most important point of the terminal, and is the usual location of the control tower, with its authority over several hundred switches and signals.

At the far end of the train shed, the tracks start to come together. They resemble the sticks of an open fan, and where they meet, there are typically between two to eight main tracks, connecting to the through tracks that service the station. The point where they converge is called the “throat” of the yard by the towerman and all the other workers. It’s by far the most crucial spot in the terminal and is usually where the control tower is located, overseeing several hundred switches and signals.

Upon the number of main tracks in this “throat” depends the capacity of the terminal, quite as much as the number of tracks in the train-shed or the size of any other of its facilities. If there are as many as eight tracks in[Pg 88] this “throat”—an unusual number—the signals and switches will probably be arranged so that in the morning five tracks may be used for the rush of incoming business, and three tracks for outgoing business, while in the late afternoon conditions are exactly reversed, five tracks being used for hurrying the suburbanites homeward, three for the lesser business incoming to the terminal. With four tracks in the “throat”—a usual number—three may be used in the direction of the volume of greatest business. Each of these tracks is like a separate entrance to the terminal, and when five are open from the train-shed simultaneously, as in this first case, five outgoing trains may be started simultaneously from as many tracks.

The capacity of the terminal depends on the number of main tracks in this “throat,” just as much as it does on the number of tracks in the train shed or the size of any other facilities. If there are as many as eight tracks in[Pg 88] this “throat”—which is uncommon—the signals and switches will likely be set up so that in the morning five tracks can be used for the influx of incoming business, and three tracks for outgoing business. In the late afternoon, the situation is reversed, with five tracks dedicated to helping suburbanites get home, and three for the smaller incoming business to the terminal. With four tracks in the “throat”—which is the typical number—three can be used in the direction of the highest business volume. Each of these tracks serves as a separate entrance to the terminal, so when five are open from the train shed at the same time, as in the first scenario, five outgoing trains can depart simultaneously from as many tracks.

In this connection, a comparative table of the capacity of several of the largest American passenger terminals may not be without interest:

In this context, a comparison table showing the capacity of several of the largest American passenger terminals might be interesting:

    Approach
Tracks
  Station
Tracks
Broad Street Station, Philadelphia   4   16
Market Street Station, Philadelphia   4   13
North Station, Boston   8   24
South Station, Boston   8   28
Union Station, St. Louis   6   32
Union Station, Washington   6   33
Northwestern Station, Chicago   6   16
Lackawanna Terminal, Hoboken   4   14
Pennsylvania Station, New York   2   21
Grand Central Station, New York   4   32

But the approach and train-shed tracks are only a part of the yards that are necessary at every large passenger terminal. Certain provisions are necessary for mail and express service (freight of every sort is handled as far as possible in separate yards and terminals), and extensive provision for the storage and care of cars and motive power. In the last case, it becomes advisable to have the roundhouse, or roundhouses, for locomotive storage within short striking distance of the terminal station. These are vast structures, their very form requiring large tracts of land. The American plan of radiating engine-storage tracks from a common centre, occupied by a turntable,[Pg 89] has never prevailed in England. Some few attempts have been made in this country to build parallel storage tracks, with the transfer table for an operating arm, but almost every attempt of this sort has been induced by a necessity for unusual economy in land-space. We shall need the turntables as long as we continue to use steam as a motive power, and the early method of grouping storage tracks and radii from the table has never lost its favor with operating officers.

But the approach and train-shed tracks are just part of the yards needed at every large passenger terminal. We need certain facilities for mail and express services (all types of freight are mostly handled in separate yards and terminals), and there needs to be plenty of space for storing and maintaining trains and engines. In this last case, it’s a good idea to have the roundhouse, or roundhouses, for storing locomotives close to the terminal station. These are huge buildings, their shape requiring large amounts of land. The American method of having engine-storage tracks radiating from a central point with a turntable [Pg 89] has never caught on in England. There have been a few attempts in this country to create parallel storage tracks with a transfer table for operation, but almost every one of those attempts has been driven by the need for unusual cost-effectiveness in land use. We will need turntables as long as we keep using steam as a power source, and the original method of organizing storage tracks and radiating from the turntable has never lost its appeal with operating managers.

A full-size roundhouse, with a diameter approximating 300 feet, has as its necessary accessories, facilities for coaling the locomotives—several at a time—as well as supplying them with water, sand, and other necessities. Possibly the terminal will be big enough to demand shop facilities for trifling repairs and maintenance of both cars and motive power. A big passenger terminal is a much bigger thing than that gaudy waiting-room in which you sit, whilst your train is being made ready to take you out from the city.

A full-size roundhouse, about 300 feet in diameter, needs facilities for coaling locomotives—multiple at once—along with supplying them with water, sand, and other essentials. It’s possible that the terminal will be large enough to require shop facilities for minor repairs and maintenance of both cars and engines. A large passenger terminal is a far more significant operation than that flashy waiting room where you sit while your train is being prepared to take you out of the city.

Great as the room assigned to locomotives, greater must be yard-room for car-storage, in rough proportions, as the length of the locomotive to the average train length. It takes something approaching a genius to lay out the car-yards, particularly in the case of passenger terminals, which are almost invariably in the heart of great cities where land values are fabulously high. These yards, in order to earn the appreciation of the men who must operate them, must be easy of access and be of sufficient size to meet the heavy demands that are to be put upon them. To appreciate them, let us consider them in daily use.

The space assigned for locomotives is important, but even more crucial is the yard space for storing cars, roughly based on the ratio of the locomotive's length to the average length of a train. It takes a near-genius to design car yards, especially at passenger terminals, which are usually located in the center of major cities where land prices are incredibly high. These yards need to be easily accessible and large enough to handle the significant demands placed on them. To truly understand their importance, let’s look at them in daily operation.

The heavy express which has discharged its baggage and passengers in the train-shed is hauled out to the yards by one of the sturdy little switch-engines that are eternally poking their way about the yards. The engine that has pulled it in from the road backs itself down to the roundhouse, without another thought of the train. Its responsibility ended as soon as the run ended in the train-shed.[Pg 90] The engineer simply has to see that his locomotive is carefully put away in the roundhouse; and, on some roads, that his fireman cleans its upper parts before the next run out upon the line. The roundhouse crew is then supposed to take care of the rest of the engine.

The heavy express that just dropped off its luggage and passengers in the train station gets pulled to the yard by one of the tough little switch engines that are always moving around the yard. The engine that brought it in from the main line backs itself down to the roundhouse, without giving the train another thought. Its job is done as soon as it finishes its run in the train station.[Pg 90] The engineer just needs to make sure his locomotive is safely stored in the roundhouse; and, on some lines, that his fireman cleans the top parts before the next trip out. The roundhouse crew is then responsible for taking care of the rest of the engine.

In the meantime, the stout little switching-engine has hauled the cars out to the yards, separating the Pullman equipment and placing day-coaches, baggage cars, and the like in a position by themselves. An effort is made to keep the equipment for the heavy through trains reserved, allowance being made for occasional changes for repair and maintenance. In the case of the local and suburban trains, their varying traffic requires varying lengths; and it is possible that two or three of the train-shed tracks contain a supply of extra coaches in order that emergencies of sudden and unexpected traffic may be met.

In the meantime, the sturdy little switching engine has pulled the cars out to the yards, separating the Pullman cars and putting the day coaches, baggage cars, and similar vehicles in their own area. They try to keep the equipment for the heavy through trains reserved, allowing for occasional changes for repairs and maintenance. For local and suburban trains, their different traffic demands different lengths; and it's possible that two or three of the train shed tracks hold extra coaches to handle unexpected surges in traffic.

The yards must afford full facilities for storing and cleaning cars. This last is a thorough operation, compressed air being used in many cases and to great advantage. Within, seats are thoroughly dusted, floors swept, woodwork wiped, while the railroad’s pride in the outer appearance of its equipment is shown by the scrupulous care with which a small army of cleaners, ladders in hand, wash down the varnished sides of the coaches. In addition, both coaches and Pullmans must be stocked with linen and ice-water, lighting tanks filled and trucks inspected while in storage yards. Most elaborate provisions are made for the stocking of dining and buffet cars.

The yards need to have complete facilities for storing and cleaning cars. This cleaning process is extensive, often using compressed air, which is very effective. Inside, seats are thoroughly dusted, floors are swept, and woodwork is wiped down, while the railroad takes great pride in the appearance of its equipment, demonstrated by the meticulous care of a large team of cleaners who, with ladders in hand, wash the varnished sides of the coaches. Additionally, both coaches and Pullman cars must be stocked with linens and ice water, lighting tanks filled, and trucks inspected while in the storage yards. There are also detailed arrangements made for stocking the dining and buffet cars.

Through equipment will rest in the yards from six to twenty-four hours, as an average. The local and suburban trains have a programme of their own, slightly different. The engine that is to make the run will get its train in the first place from the storage yard. It is only a big express run, where the locomotive is privileged to back into the station, to find its train made ready there for it by some fag of a switch-engine. The engine that hauls the local backs its own train into the station, makes its run out upon[Pg 91] the line, 15, 25, 50 miles, whatever the case may be, and brings the train back into the station. It kicks the cars out, just beyond the cover of the train-shed and while it is hurrying to the turntable the cars are being hastily swept and dusted. An hour will be allowed the engineer to turn his engine and get his coal and water supply, and then he will start out again on his local run. This performance will be repeated one or more times, before the coaches are sent to the yard for thorough cleaning and stocking, and the locomotive housed for a little rest in the programme.

Through equipment will rest in the yards for six to twenty-four hours, on average. The local and suburban trains have their own schedule, which is slightly different. The engine that is set to make the run will first pick up its train from the storage yard. Only big express runs allow the locomotive to back into the station, where a switch-engine attendant preps its train. The engine that pulls the local train backs its own train into the station, makes its run out on[Pg 91] the line, whether it’s 15, 25, or 50 miles, and brings the train back into the station. It drops off the cars just past the train shed, and while it rushes to the turntable, the cars are quickly cleaned. The engineer is given an hour to turn his engine and refill his coal and water supply before heading out again on his local run. This process will be repeated one or more times before the coaches are sent to the yard for a thorough cleaning and restocking, and the locomotive is put away for a brief break in the schedule.

This is not the universal programme, but it is typical. It seems simple; but with the multiplicity of local trains in service, the demands of the regular through traffic, and the special demands that come unexpectedly day after day, that car storage yard has got to be arranged for an economy of operation, as well as with the economy of space in view. Each storage track must be of convenient access and the chances are that a separate tower and interlocking may be set aside for the quick, convenient, and safe operation of the storage yard. In any event, it must be so built as to be worked without interference of any sort on the main line tracks of the terminal.

This isn't the universal program, but it's pretty typical. It looks straightforward; however, with the many local trains in service, the needs of regular through traffic, and the unexpected demands that arise day after day, that car storage yard has to be organized for efficiency in operation, as well as for saving space. Each storage track needs to be easily accessible, and it's likely that a separate tower and interlocking will be designated for the quick, easy, and safe management of the storage yard. In any case, it must be designed to operate without interfering with the main line tracks of the terminal.

So much for the terminal, in reference to its operation; now let us consider it for a moment from the standpoint of the passenger. The first point to be considered by the engineers who design it is the point that we have just considered—safety and convenience in operation. A terminal might be, and sometimes is, an architectural triumph and a thing of monumental beauty, but a curse and an extravagance as an operating proposition. The architects, the mural painters, the furniture designers and the like are called in last. It is their province to make the setting for the thing the engineers have already created.

So much for the terminal regarding its operation; now let's look at it from the passenger's perspective for a moment. The first thing engineers need to think about is what we've just discussed—safety and convenience in operation. A terminal can be, and sometimes is, an architectural masterpiece and a stunning sight, but it can also be a nightmare and a waste when it comes to its functionality. The architects, mural artists, furniture designers, and others come in last. Their job is to create the environment for what the engineers have already built.

So in considering the terminal station as a building, we must still give ear to the engineer. He must plan for the future, anticipate the number of persons who are to pass through this city’s gate fifty years hence, and plan[Pg 92] his concourse, so many square inches for each one of those future users of the terminal. Exits and entrances to the trains must be built in order that incoming and outgoing streams of persons shall not conflict. All these points require careful study. It is possible to design a baggage-room so bad as to make the station all but a failure; a stuffy ticket-office that is almost an impossibility to use under pressure conditions. The good engineer thinks two or three thousand times before he begins the design of a passenger terminal.

So when we think about the terminal station as a building, we still need to listen to the engineer. They have to consider the future, predict how many people will pass through this city’s gate in fifty years, and plan[Pg 92] their concourse, allocating enough space for each future user of the terminal. Entrances and exits to the trains must be designed so that arriving and departing crowds don’t clash. All these factors need careful attention. It’s possible to design a baggage room so poorly that it could nearly ruin the station, or to create a cramped ticket office that becomes nearly impossible to use during busy times. A good engineer thinks through all of this multiple times before starting the design of a passenger terminal.

The concourse, or head platform, that joins all the different track platforms is the main feature of the terminal building. Upon it some persons congregate preparatory to going through the gates to their trains, and other persons congregate awaiting the arrival of trains—a matter which is carefully bulletined for their convenience. Arriving and departing passengers, with a percentage of idlers, must be accommodated upon it. It must be capacious. Exits to the street should be provided, without the necessity of passing through the station building, and the carriage stand should be close at hand.

The concourse, or main platform, that connects all the different track platforms is the key feature of the terminal building. Some people gather there to get ready to go through the gates to their trains, while others wait for trains to arrive—a detail that’s clearly posted for their convenience. Arriving and departing passengers, along with a few idle people, need to be accommodated here. It must be spacious. There should be exits to the street without needing to go through the station building, and the taxi stand should be nearby.

The waiting-room will be the monumental and artistic expression of the terminal. It may or may not be a portion of the entrance to the concourse and train-shed, but it is essential that it be conveniently located, that smoking-rooms, women’s waiting-rooms, parcel-check, telephone, telegraph, news-stand, and restaurant facilities be close at hand. It is hardly less desirable that the ticket-offices adjoin the waiting-room yet the architect who so places his ticket-offices that the belated traveller has unnecessary delay in purchasing his tickets, will bring down unnumbered curses upon his defenceless head.

The waiting room will be a grand and artistic feature of the terminal. It might or might not be part of the entrance to the concourse and train shed, but it’s crucial that it’s conveniently located, with smoking rooms, women’s waiting rooms, parcel check, telephone, telegraph, newsstand, and restaurant facilities nearby. It’s also very important that the ticket offices are next to the waiting room; otherwise, the architect who designs it in a way that causes late travelers to have unnecessary delays in buying their tickets will face countless complaints.

The modern station will make provision for numerous railroad offices—be a complete modern office-building in fact, although not emblazoning that in its architectural design—and will have lunch-stand and restaurant facilities, with their necessary addenda of store-rooms, refrigerators[Pg 93] and kitchens, as complete as those of the largest hotels.

The modern station will include multiple railroad offices—essentially a full-fledged modern office building, even if that’s not overtly reflected in its architectural style—and will feature lunch stands and restaurant facilities, complete with all the necessary storage rooms, refrigerators[Pg 93] and kitchens, as comprehensive as those found in the largest hotels.

The baggage accommodations deserve a paragraph by themselves. Americans, due to the liberal baggage provisions of our railroads, travel each year with increased impedimenta. Each year the task of the baggage-handlers multiplies. Making room for trunks has come to be an important terminal provision. In the large terminals, this traffic is divided, an in-baggage room receiving from incoming trains and distributing to various forms of city baggage delivery and an out-baggage room receiving and checking baggage for outgoing trains. The in-baggage room is always much the largest, because of the delays that almost invariably hold trunks for a time—short or long—upon their arrival at a terminal.

The baggage facilities need a dedicated section. Americans, thanks to the generous baggage policies of our railroads, travel each year with more and more belongings. Every year, the job of the baggage handlers grows. Finding space for trunks has become a key part of terminal operations. In the large terminals, this process is split: an in-baggage room handles arriving trains and distributes bags to various city delivery services, while an out-baggage room checks and handles bags for departing trains. The in-baggage room is always significantly larger because of the delays that commonly hold trunks for some time—whether brief or prolonged—after they arrive at the terminal.

It is desirable that baggage be handled with as little inconvenience as possible to passengers; and for this reason almost all terminals have subways extending from the “in” and “out” rooms beneath all train-shed platforms and connected with each of these by elevators, large enough to receive a full-sized baggage-truck. In this way annoyance and delay to passengers is minimized. In the case of heavy through trains, where baggage runs unusually heavy, the baggage-cars are frequently detached and switched in upon special tracks that run alongside the baggage rooms.

It’s important that luggage is managed with minimal hassle for passengers. Because of this, nearly all terminals have subways connecting the arrivals and departures areas below all train platforms, with elevators large enough to fit a full-sized luggage cart. This setup helps reduce frustration and wait times for passengers. For heavy through trains, where luggage tends to be especially heavy, the baggage cars are often detached and moved onto special tracks next to the baggage rooms.

The passenger terminal must also provide mail and express facilities among these structures, but these, as has already been intimated, are generally apart and quite separate from the passenger facilities. A power plant is another necessity. The buildings must be heated, cars warmed in freezing weather long before the locomotives are attached, ice-machines operated for the station restaurant, power supplied to elevators, dynamos, and lesser mechanisms about the terminal. This is a feature that is not radically different from that of other large commercial structures.

The passenger terminal also needs to have mail and express services among these buildings, but as mentioned earlier, these are usually separate from the passenger facilities. A power plant is another essential requirement. The buildings need to be heated, cars warmed in freezing weather well before the locomotives are connected, ice machines running for the station restaurant, and power provided to elevators, generators, and other small equipment around the terminal. This aspect isn’t drastically different from other large commercial buildings.

[Pg 94]The capacity of a modern railroad is measured by the capacity of its terminals rather than by that of its main line tracks. The railroads were not quick to realize nor to appreciate this fact at the first. It was finally forced upon their attention, and in that way became one of the fundamental principles of American railroad construction and operation.

[Pg 94]Today, the capacity of a modern railroad is defined by the capacity of its terminals instead of the capacity of its main line tracks. The railroads didn’t understand or appreciate this fact initially. Eventually, it was brought to their attention, and as a result, it became one of the key principles of American railroad design and operation.

The terminal became recognized as one of the most efficient possible solutions of the congestion problem, a little more than a quarter of a century ago. It was then that the double-tracking and four-tracking devices were found to measure all out of cost with the relief that was to be derived from them. It was then that the engineers were told to meet the situation with a relief that should be measurably low in cost.

The terminal was recognized as one of the most efficient solutions to the congestion problem a little over 25 years ago. That's when the double-tracking and four-tracking systems were developed to evaluate the costs against the relief they could provide. Engineers were then instructed to address the situation with a relief plan that would be relatively low in cost.

The result of their work has been to put America foremost with her railroad terminals. The engineers have worked against great odds in many cases. The railroads in the beginning took little or no forethought for their terminals. They neglected rare opportunities to buy land for these facilities in the beginning, when the cities were small and the land cheap. They have paid in millions of dollars for this neglect. In some cases, the early railroads had little money to expend upon this city real estate; but in few cases did any of their managers have the gift of prophecy that made them foresee the great cities of to-day or the great tides of traffic they would be called upon to move.

The outcome of their efforts has been to place America at the forefront with her railroad terminals. The engineers have faced significant challenges in many situations. In the early days, the railroads gave little thought to their terminals. They missed out on rare chances to purchase land for these facilities when the cities were small and the land was inexpensive. They have paid millions for this oversight. In some instances, the early railroads had limited funds to invest in real estate; however, very few of their managers had the foresight to predict the large cities of today or the massive volumes of traffic they would eventually need to handle.

Nor has this phase of the situation improved within recent years. A great railroad rebuilt its passenger terminal in an important city ten years ago and blindly imagined that the increase in facilities would carry it a quarter of a century at the least. To-day it is carrying off the remnants of that station improvement to the scrap-heap and trying to see far enough into the future to build a station that shall last it fifty years at least.

Nor has this aspect of the situation improved in recent years. A major railroad rebuilt its passenger terminal in a key city ten years ago and naively thought that the upgrade in facilities would last at least twenty-five years. Today, it's getting rid of what's left of that station improvement and attempting to envision a future where it can build a station that will last at least fifty years.

There is not an engineer employed by that railroad[Pg 95] who will assert himself as possessed of the absolute belief that the new station will be adequate for the traffic of a half century hence, if indeed the great spreading palace of steel and marble be in existence at all at that time. All that they will tell you is to point to the fact that another one of America’s greatest passenger carriers has doubled its traffic within the past ten years.

There isn't an engineer working for that railroad[Pg 95] who would confidently say that the new station will be enough for traffic in fifty years, if that grand structure of steel and marble is even standing then. All they can say is that another one of America's top passenger carriers has doubled its traffic in the last decade.

“How can we gamble with an unknown future of such dimensions?” they ask you in return.

“How can we take a risk with a future so uncertain?” they reply.

When the Park Square Station of the Boston & Providence Railroad in Boston and the Grand Central Station in New York were built, in the early seventies, they were the first railroad passenger terminals of size that the country had seen. It was thought that they would stand a hundred years as monuments to the genius of the men who designed them. To-day they are both gone, each supplanted by a station that both together might be packed within.

When the Park Square Station of the Boston & Providence Railroad in Boston and the Grand Central Station in New York were built in the early seventies, they were the first significant railroad passenger terminals the country had ever seen. People believed that they would last a hundred years as symbols of the ingenuity of their designers. Today, both are gone, each replaced by a station that could fit both of them inside.

Do you wonder then that railroad operator and engineer alike stand appalled at the tremendous terminal problem that our great cities, growing awesome overnight, are constantly presenting to them?

Do you really think it’s surprising that both railroad operators and engineers are shocked by the massive terminal challenges that our rapidly expanding cities constantly throw at them?


In the beginning, there were no passenger or freight terminals, nor, indeed, a traffic that demanded them. The passenger cars were apt to be hauled by horses from some downtown depot through the centre of the street to an “outer depot” at the edge of the town where the locomotive replaced the horses. When the cars became heavier, the trains longer and more frequent, the railroads were gradually forced in most cities to remove their rails from the streets and the use of horses was generally abandoned. Still, passengers crossing Baltimore, for some years after the war on their way from the North to Washington, noticed that the trains were broken into cars and drawn one by one by horses across the city, through crowded streets, from one outer railroad station to the[Pg 96] other. A venerable white horse was the switching-engine in the Rochester depot until the beginning of the eighties.

In the beginning, there were no passenger or freight terminals, nor was there any traffic that required them. Passenger cars were often pulled by horses from a downtown station through the center of the street to an "outer depot" on the outskirts of town, where the locomotive took over. As passenger cars became heavier and trains longer and more frequent, railroads in most cities gradually had to remove their tracks from the streets, and the use of horses was generally phased out. However, even years after the war, passengers traveling from the North to Washington noticed that trains were still broken into individual cars and pulled one by one by horses across Baltimore, navigating through crowded streets from one outer railroad station to the[Pg 96] other. A respected white horse served as the switching engine in the Rochester depot until the early eighties.

When the passenger traffic on the railroads had become a business of extent—about the middle of the past century—the construction of sizable railroad stations began. The Fitchburg Railroad built its stone fortress at Boston, which still stands and was for many years regarded as a marvel of its sort. Down in Baltimore, the Susquehanna Railroad—afterwards the Northern Central—built Calvert Station, and stanch old Calvert is still a busy passenger gateway of the Monumental City. A few years later the Baltimore & Ohio built Camden Station there and Camden Station was regarded as something rather unusually fine for a number of years.

When passenger traffic on the railroads became a significant business—around the middle of the last century—construction of large railroad stations began. The Fitchburg Railroad built its stone structure in Boston, which still stands today and was considered an impressive feat for many years. In Baltimore, the Susquehanna Railroad—later known as the Northern Central—constructed Calvert Station, and the sturdy Calvert remains a busy passenger hub in the Monumental City. A few years later, the Baltimore & Ohio built Camden Station, which was seen as quite remarkable for several years.

In the sixties, the railroad terminals grew in size, and the old custom of having separate stations at the far sides of important towns was disappearing, as the American began to see and to demand the advantages of through traffic. So Cleveland built at the close of the war a stone Union Station, of such size that Cleveland folks bragged of it for many years. The stone Union Station at Cleveland is still in use, but the folk of that town do not brag of it nowadays. Cleveland has grown a good deal since they built the Union Station there.

In the sixties, railroad terminals got larger, and the old practice of having separate stations at the outskirts of major towns faded away, as Americans started to recognize and want the benefits of through traffic. So, Cleveland built a stone Union Station at the end of the war, which was so impressive that people in Cleveland boasted about it for many years. The stone Union Station in Cleveland is still in use, but the locals don't brag about it anymore. Cleveland has grown a lot since they constructed the Union Station there.

The first real passenger terminals of importance in the country were the Park Square in Boston, and the Grand Central in New York, to which reference has already been made. These presented architectural pretensions such as the railroads of the country had not before offered to the cities they served. They also served as models for bigger things that were to follow. In Boston, the Lowell Road planned and built a large new station, and the era of the passenger terminal was begun.

The first significant passenger terminals in the country were Park Square in Boston and Grand Central in New York, which have already been mentioned. These terminals showcased architectural styles that the railroads had never before presented to the cities they served. They also acted as blueprints for larger developments to come. In Boston, the Lowell Road planned and built a large new station, marking the beginning of the passenger terminal era.

When the Pennsylvania Railroad built Broad Street Station, at Philadelphia, it built a terminal a little finer than anything accomplished up to that time. Even to-day, with the dignity of years creeping upon it, Broad[Pg 97] Street is still one of the foremost American stations. The policy of its owners has been to keep it abreast of the demands of the day, and only recently it has been greatly enlarged again, its protecting, interlocking, and signal system being made second to none in the world. To the traveller, the ivory-white waiting-room, where Philadelphians delight to congregate, is an unending source of admiration; engineers find interest in the intricate system of tunnels and bridges by which a number of trunk-line divisions are brought into the station without crossing at level. Broad Street Station shows a yearly increase in its passenger traffic of about five per cent. It has a daily movement of more than 600 loaded trains in and out, in addition to a heavy switching movement. But because of the steady increase of its traffic the Pennsylvania has already planned to relieve it by building a new main for express trains out at West Philadelphia. When that is done Broad Street will be used exclusively for suburban traffic. A short distance away stands the Market Street Station, of the Philadelphia & Reading Railroad, a terminal rivalling Broad Street in beauty, and only slightly inferior in capacity. Philadelphia possesses two distinguished city gateways.

When the Pennsylvania Railroad built Broad Street Station in Philadelphia, it created a terminal that was a step above anything done before. Even today, as it gains the weight of age, Broad Street is still one of the top train stations in America. The owners have kept it up to date with the needs of the times, and it was recently expanded significantly, with its interlocking and signaling systems being among the best in the world. For travelers, the ivory-white waiting room, where locals love to gather, is endlessly impressive; engineers are fascinated by the complex network of tunnels and bridges that allows various trunk-line divisions to enter the station without intersecting at ground level. Broad Street Station experiences about a five percent annual increase in passenger traffic. It sees over 600 loaded trains arriving and departing daily, along with a heavy switching operation. However, due to the ongoing rise in traffic, Pennsylvania has already planned to ease the load by constructing a new line for express trains in West Philadelphia. Once that's completed, Broad Street will be dedicated solely to suburban traffic. Not far away is the Market Street Station of the Philadelphia & Reading Railroad, a terminal that competes with Broad Street in beauty and is only slightly less capable. Philadelphia boasts two prominent city gateways.

But the first big station terminals—in our American sense that a thing big must be bigger than anything else of the same kind in the world—were those erected at Boston and at St. Louis. The first of these handles a traffic far exceeding that of any other terminal ever built; the second has a train-shed that is gigantic and overwhelming; and so each of the cities can, in a measure of truth, claim for itself the largest railroad station ever built. Each has enough of novelty and interest to make it worthy of attention.

But the first major train terminals—in the American way of thinking that something big must outdo everything else like it in the world—were the ones built in Boston and St. Louis. The Boston terminal manages a volume of traffic that far surpasses that of any other terminal ever constructed; the St. Louis terminal features a train shed that is huge and impressive. Because of this, each city can legitimately claim to have the largest train station ever built. Each one has enough uniqueness and interest to deserve attention.

The Boston terminal—South Station—was preceded by a giant structure erected along the bank of the Charles River to receive a multitude of through and suburban railroad lines entering from the north. This [Pg 98]terminal—North Station—embraced the structure of the Boston & Lowell Railroad and superseded those of the Boston & Maine and Fitchburg railroads. The merging of these and other interests into the present Boston & Maine made the North Station a possibility. It is not a structure of particular distinction, from either an architectural or an engineering standpoint, but it has proved itself a mighty convenience to a travelling public, using a multiplicity of busy lines.

The Boston terminal—South Station—was preceded by a massive building along the Charles River designed to handle a large number of through and suburban train lines coming from the north. This [Pg 98]terminal—North Station—included the structure of the Boston & Lowell Railroad and replaced those of the Boston & Maine and Fitchburg railroads. The consolidation of these and other interests into what is now Boston & Maine made North Station a reality. It isn’t an architectural or engineering marvel, but it has proven to be an incredibly convenient hub for travelers using many busy lines.

The convenience of it made the South Station a possibility. Boston, like Philadelphia, spreads out well beyond its actual boundaries and measures itself as a vast community, including many near-by cities and villages. With the consolidation of a number of railroads in Southern New England into the New York, New Haven & Hartford system, and the popularity of the North Station so close at hand, the South Station came as a matter of course. It replaced the stations of the New York & New England—whose site forms part of its site—the Old Colony, the Boston & Albany, and the Park Square Station. To accommodate the vast traffic of all these railroads, a great terminal was designed and built, a thing whose bigness is hardly realized by the passenger coming and going through it and who knows it only as a thing of some thousands of shuffling feet, giant shadows, and long distances.

The convenience of it made South Station possible. Boston, like Philadelphia, extends well beyond its actual borders and presents itself as a vast community, including many nearby cities and towns. With the merging of several railroads in Southern New England into the New York, New Haven & Hartford system, and the popularity of North Station so close by, South Station was a natural development. It took the place of the stations of the New York & New England—whose location is part of its site—the Old Colony, the Boston & Albany, and Park Square Station. To handle the massive traffic from all these railroads, a large terminal was designed and built, something whose size is barely noticed by the passengers coming and going, who only see it as a place filled with thousands of shuffling feet, giant shadows, and long distances.

In addition to the 28 sub-tracks in the train-shed, South Station is, in effect, a through station for electric suburban traffic. This service has not yet been installed, but the tracks are ready for use upon short notice, when the facilities of the main train-shed shall become overtaxed. This through station has been ingeniously devised underneath the train-shed and waiting-rooms of the terminal. It is served by two tracks leading from the main entrance tracks to the station—guarded by separate interlocking and tower controls, and consists of two extensive loops.[Pg 99] For suburban service, with no baggage to be handled, these loops will some day afford a great accommodation. Three or four electric trains may be stood upon each. The time and necessity of reversing the trains is entirely obviated, and upon the two tracks of this sub-station a short-haul traffic can be handled almost equal in numbers to that of the train-shed overhead.

In addition to the 28 sub-tracks in the train-shed, South Station basically serves as a through station for electric suburban traffic. This service isn't in place yet, but the tracks are ready to be used on short notice when the main train-shed facilities become overloaded. This through station has been cleverly designed beneath the train-shed and waiting areas of the terminal. It has two tracks that connect from the main entrance tracks to the station—secured by separate interlocking and tower controls—and features two extensive loops.[Pg 99] For suburban service, which doesn't involve handling baggage, these loops will eventually offer significant convenience. Three to four electric trains can be positioned on each. The need to reverse the trains is completely eliminated, allowing the two tracks of this sub-station to manage short-haul traffic almost equal in volume to that of the train-shed above.

What such a statement means can be better realized by a recourse to bold statistics. South Station handled 31,831,390 passengers in 1909, who travelled two and fro in some 800 trains daily. It has handled more than 900 trains in a single day. Its baggage men take care of more than 2,500,000 trunks in a twelvemonth. The statistics of a city gate like South Station are, in themselves, sizable.

What this statement means can be better understood through bold statistics. South Station managed 31,831,390 passengers in 1909, who traveled back and forth on about 800 trains each day. It has handled over 900 trains in a single day. Its baggage handlers take care of more than 2,500,000 trunks in a year. The statistics of a city gateway like South Station are impressive on their own.

St. Louis has one passenger station to serve as city gate for the traffic that comes and goes at that important railroad centre. That gate is the chief through passenger traffic point of the world. From its train-shed one may take through trains to every corner of the United States and a few distant corners of Mexico and Canada. St. Louis, like most Western cities has no volume of suburban traffic as New York, Boston, or Philadelphia, but it is a consequential point for through passengers. The better to serve the needs of the 22 different railroad systems entering that city, the Union Station was built a dozen years ago. It was thought to be big enough to last St. Louis many years. Before the World’s Fair of 1904 opened in that city the Union Station was already judged inadequate, and an elaborate plan was consummated for its enlargement.

St. Louis has one main passenger station that acts as the city's gateway for the traffic flowing in and out of this key railroad hub. This station is the leading through-passenger traffic point in the world. From its train platform, you can catch trains to every corner of the United States, and even to a few far-off places in Mexico and Canada. St. Louis, like many Western cities, doesn’t have as much suburban traffic as New York, Boston, or Philadelphia, but it is a significant stop for through passengers. To better accommodate the needs of the 22 different railroad systems that enter the city, Union Station was built about twelve years ago. It was designed to be large enough to serve St. Louis for many years. However, before the World’s Fair in 1904 opened in the city, Union Station was already deemed insufficient, leading to a detailed plan for its expansion.

When the Union Station was originally planned, St. Louis demanded a gate that would be worthy of her size and dignity. No type of through station would do, the head-house terminal was demanded and built, even though in actual practice it necessitated backing each arriving[Pg 100] train into the shed. A station of giant size with the largest train-shed in the world was built and hailed with a glad acclaim by the Western town.

When Union Station was first planned, St. Louis insisted on a gateway that matched its grandeur and significance. A regular through station wouldn’t suffice; the city required a head-house terminal, which was constructed despite the fact that it meant every arriving[Pg 100] train had to be backed into the shed. A massive station with the largest train shed in the world was built and celebrated with enthusiasm by the Western town.

When the station was found inadequate, the engineers found their plans for enlarging it would have to be adapted to a very confined area, proscribed by immovable railroad properties to the south, highway viaducts to the east and west, and a granite head-house, costing several million dollars, to the north. Within that confined area, they were to correct the evils of insufficient capacity—a train-shed with a single 4-track throat and some standing tracks of but 3 cars’ length, inadequate baggage arrangements, and lesser evils. Within two years, they had substituted, without increasing the area of the Union Station property, a 10-car capacity for each of the 32 tracks of the train-shed, a double throat with 6 tracks, increased concourses and distributing platforms for passengers, and a complete subway system for the handling of baggage. The prosecution of that work, while the station was in constant and busy use, ranks as one of the marvels of latter-day practical engineering.

When the station was found to be lacking, the engineers realized their plans for expanding it had to be adjusted to a very limited space, restricted by unmovable railroad properties to the south, highway viaducts to the east and west, and an expensive granite head-house to the north. In that tight area, they needed to fix the problems of inadequate capacity—a train shed with only one 4-track entrance and standing tracks that could only fit 3 cars, poor baggage arrangements, and other smaller issues. Within two years, they managed to replace, without increasing the size of the Union Station property, a 10-car capacity for each of the 32 tracks in the train shed, a double entrance with 6 tracks, larger concourses and platforms for passengers, and a complete subway system for handling luggage. Carrying out that work while the station was constantly busy is considered one of the remarkable feats of modern practical engineering.

From the standpoint of the architect, no other station has yet been built in the United States that can compare with the new Union Station at Washington. For years, the overcrowded railroad stations at that city have been but wretched gateways to the national capitol. Now the city that is fast becoming the Mecca of all Americans has an entrance worthy of her dignity, and in keeping with the increasing magnificence of her architectural works.

From the architect's perspective, no other train station in the United States comes close to the new Union Station in Washington. For years, the crowded train stations in the city have been nothing but miserable gateways to the nation's capital. Now, the city, which is quickly becoming a central hub for all Americans, has an entrance that matches its dignity and aligns with the growing grandeur of its architectural achievements.

The Washington Station is in full accord with the wonderful architectural development of that city, and has a setting in the creation of a great facing plaza, in which 100,000 troops may be gathered in review. Some day the plaza is to be surrounded by a group of public buildings but even in that day the white marble station, exceeding in size all other Washington buildings save the[Pg 101] Capitol itself, will remain the dominating feature of that facing plaza. It has been created in simple classic outline, a vaulted train-shed being purposely omitted, in order that the station should not overshadow the proportions of the near-by Capitol.

The Washington Station aligns perfectly with the impressive architectural growth of the city and is designed to create a large plaza where 100,000 troops can be gathered for reviews. Eventually, the plaza will be surrounded by a group of public buildings; however, even then, the white marble station, which is larger than all other buildings in Washington except the [Pg 101] Capitol, will remain the standout feature of the plaza. It has been designed in a simple classic style, intentionally excluding a vaulted train-shed to ensure that the station does not overshadow the nearby Capitol's proportions.

Similarly, the vaulted train-shed has been omitted in the splendid new white granite terminal which the Chicago and Northwestern Railway has just completed on the West Side of Chicago. That new terminal is a real addition to a town which has long boasted two model stations—one in La Salle Street and the other upon the Lake Front. The Northwestern terminal is one of the fine architectural features of Chicago—a structure of classic design, the dominating feature of which is a colonnaded portico, monumental in type and towering to a height of 120 feet above the main street entrance.

Similarly, the arched train shed has been left out of the impressive new white granite terminal that the Chicago and Northwestern Railway just finished on the West Side of Chicago. This new terminal is a significant addition to a city that has long had two model stations—one on La Salle Street and the other on the Lake Front. The Northwestern terminal is one of the standout architectural features of Chicago—a building with a classic design, highlighted by a colonnaded entrance that reaches 120 feet above the main street entrance.

This new terminal has a possible capacity of a quarter of a million passengers each day. It has some novel features for the comfort of passengers. A great many travellers cross Chicago in the course of twenty-four hours; in many cases this is the single break in a weary and dirty journey. For these, the new terminal not only provides the customary lounging rooms and barber shops, but also private baths. There is a series of rooms where invalids, women with children, or other persons seeking privacy, may go directly by private elevator where they may rest while waiting for connecting trains. For women there are tea-rooms and hospital rooms, with trained nurses in attendance. That is almost the last note in comfort for the traveller. There are, in addition to all these, private rooms where the suburbanite may change into his evening clothes and proceed in his various social duties, changing back again before he catches his late train out into the country.

This new terminal can handle up to a quarter of a million passengers each day. It has some innovative features for passenger comfort. Many travelers pass through Chicago every day; often this is the only break in a long and exhausting journey. For them, the new terminal not only offers the usual lounges and barber shops but also private baths. There are rooms for those with disabilities, women with children, or anyone needing privacy, which they can access directly via a private elevator to rest while waiting for connecting trains. For women, there are tea rooms and medical rooms with trained nurses available. This is nearly the ultimate in comfort for travelers. Additionally, there are private rooms for commuters to change into their evening clothes before heading out to their social engagements, and they can change back before catching their late train to the suburbs.


New York City is still in the process of rebuilding and readjusting her gateways. Two magnificent terminals in[Pg 102] her metropolitan district have already been finished; the third is still under construction. The first of these terminals is a real water-gate, built for the Lackawanna Railroad and situated in Hoboken, just across the Hudson River from the corporate New York. It is a handsome architectural creation in steel and concrete. Its tall clock-tower dominates the river front by night and day and those who come and go through its portals find themselves in a succession of white and vaulted hallways and concourses that suggest a library or museum more than the mere commercial structure of a railroad corporation.

New York City is still in the process of rebuilding and adjusting its gateways. Two stunning terminals in[Pg 102] its metropolitan area are already completed; the third one is still being built. The first of these terminals is a true waterfront gateway, built for the Lackawanna Railroad and located in Hoboken, just across the Hudson River from corporate New York. It’s a beautiful architectural design made of steel and concrete. Its tall clock tower stands out on the riverfront both day and night, and those who come and go through its entrances find themselves in a series of bright, vaulted hallways and concourses that feel more like a library or museum than a simple commercial building of a railroad company.

An interesting feature of the Hoboken Station is the abandonment of the high train-shed such as has come to be a distinguishing feature of some of the world’s great terminals. Engine smoke and gases work havoc with the structural steel work of such sheds, and the engineers of the Hoboken Station fashioned a low-lying roof, slotted to receive the locomotive stacks. The result is a clean train-house, yet admirably protected from the stress of weather. It is a novel note in terminal engineering.

An interesting feature of the Hoboken Station is the absence of the tall train shed that has become a defining characteristic of some of the world’s major terminals. Engine smoke and gases wreak havoc on the structural steel of these sheds, so the engineers of the Hoboken Station designed a low roof, built to accommodate the locomotive exhaust. The outcome is a clean train house, well-protected from the elements. It’s a unique approach to terminal engineering.

The Pennsylvania Station, opened in November, 1910, has already become one of the notable landmarks of New York. Beneath it disappeared the biggest hole ever excavated at one time in the metropolitan city; for the great station is not so famed either for its architectural beauty or for the completeness of its details (although it is in the foreguard of the world’s great terminals in both of these regards), as for the stupendous engineering project that was found necessary to connect it with the trunk-line railroads that it serves. To the west, this takes form in two parallel tunnels underneath the city, the Hudson River, and the Jersey Heights; to the east a still heavier traffic, composed of empty trains in Pennsylvania service and a great army of Long Island commuters, is carried under the very heart of Manhattan Island and under the East River in four parallel tunnels. Trains run for six miles under the greatest city of the continent, with its [Pg 103]flanking rivers and environs, without ever seeing more than a momentary flash of daylight. The terminal has no train-shed or other of the familiar external appearances of the usual railroad station in a large city.

The Pennsylvania Station, which opened in November 1910, has already become one of the notable landmarks of New York. Beneath it lies the largest hole ever dug at one time in the city; the great station is not as well-known for its architectural beauty or detailed design (though it ranks among the world's big terminals in these aspects), but rather for the massive engineering project required to connect it with the trunk-line railroads it serves. To the west, this is represented by two parallel tunnels under the city, the Hudson River, and the Jersey Heights; to the east, even heavier traffic, consisting of empty trains serving Pennsylvania and a huge number of Long Island commuters, is routed under the very heart of Manhattan Island and under the East River in four parallel tunnels. Trains travel for six miles beneath the largest city on the continent, with its [Pg 103]flanking rivers and surroundings, without ever seeing more than a brief flash of daylight. The terminal has no train shed or other familiar external features typical of a large city railroad station.

 

A model American railroad station—the Union Station of the New York Central,
Boston & Albany, Delaware & Hudson, and West Shore railroads at Albany

A typical American train station—the Union Station of the New York Central, Boston & Albany, Delaware & Hudson, and West Shore railroads in Albany.

 

The classic portal of the Pennsylvania’s new station in New York

The iconic entrance of Pennsylvania's new station in New York

 

The beautiful concourse of the new Pennsylvania Station, in New York

The impressive hall of the new Pennsylvania Station in New York

 

“The waiting-room is the monumental and artistic expression of the
station,”—the waiting-room of the Union Depot at Troy, New York

"The waiting room is an important and artistic representation of the station,"—the waiting room of the Union Depot at Troy, New York.

 

The Pennsylvania terminal also departs radically from the other great terminals in its track arrangements. The twenty-one parallel station tracks, with their platforms, are placed in a basement forty feet below street level. In fact, the great building is divided into three levels. At the street level are the broad entrances, the chief of these forming itself into a broad arcade, lined with shops that cater particularly to the demands of the traveller. On this floor are also the railroad’s commodious restaurant and lunch-room.

The Pennsylvania terminal stands out significantly from other major terminals because of its track layout. The twenty-one parallel station tracks, along with their platforms, are situated in a basement forty feet below street level. The massive building is actually divided into three levels. At street level, there are wide entrances, with the main one created as a large arcade lined with shops that specifically serve travelers' needs. This floor also features the railroad’s spacious restaurant and lunchroom.

On the intermediate plane, or level, the real business of the passenger prefatory to his journey is transacted. The concourse, the great general waiting-room, with its subsidiary rooms for men and women, the ticket offices, and the telegraph offices are there gathered. From the roomy concourse, covered in steel and glass after the fashion of the famous train-sheds in Frankfort and Dresden, Germany, individual stairs and elevators lead to each of the track platforms. A sub-concourse, hung directly underneath the main structure, is reserved for exit purposes only, and serves to separate the streams of incoming and outgoing passengers. The north side of the station is separated and reserved for the use of the Long Island passengers, chiefly commuters.

On the intermediate level, the actual business of the passenger before their journey takes place. The concourse, the large general waiting area, along with separate rooms for men and women, the ticket offices, and the telegraph offices are all located here. From the spacious concourse, covered in steel and glass like the famous train sheds in Frankfort and Dresden, Germany, individual stairs and elevators lead to each of the track platforms. A lower concourse, positioned directly underneath the main structure, is dedicated to exits only and helps separate the flow of incoming and outgoing passengers. The north side of the station is set aside for Long Island passengers, mostly commuters.

The theory of operation of the station is simplicity itself. A Pennsylvania through train from the West, after discharging its passengers and baggage, will not be backed out of the train-house, but will continue on through the station, under more tunnels and another river, to the storage yards just outside of Long Island City. Similarly, trains made ready for a long trip at the yards will proceed empty under the East River tunnels to the big station, where they will receive their outbound load.[Pg 104] This is the theory of the station, an operating theory which makes it in part like a giant way-station and saves much terminal congestion. The Long Island trains and a few short-line Pennsylvania express trains will be turned in the station. These are the exception.

The way the station works is really straightforward. A Pennsylvania through train coming from the West will not back out of the train house after dropping off its passengers and luggage; instead, it will keep going through the station, under more tunnels and another river, to the storage yards just outside of Long Island City. In the same way, trains that are prepared for a long journey at the yards will go empty through the East River tunnels to the big station, where they'll pick up their outbound load.[Pg 104] This is the concept of the station, an operational idea that makes it somewhat like a huge way-station and reduces a lot of terminal congestion. The Long Island trains and a few short-line Pennsylvania express trains will turn around in the station. These are the exceptions.

Of interest fully equal to that of the new Pennsylvania Station, is the construction of a new Grand Central Station upon the site of and during the use of the old. The Grand Central Station, used by both the New York Central and the New York, New Haven, & Hartford Railroads, has been for many years New York’s great gateway to the east as well as the north and west. It has developed a great suburban and a great through traffic since the construction of the first station—away back in 1871. Temporary relief was gained in the early eighties by the construction of an annex to the east of the original station. Still further improvement was gained ten years ago by tearing out a series of ill-arranged public rooms and substituting for them the single beautiful waiting-room that has proved so great a delight to travellers. Now that waiting-room is about to be demolished in the face of plans for the newer and greater Grand Central.

Of equal interest to the new Pennsylvania Station is the construction of a new Grand Central Station on the site of the old one while it’s still in use. The Grand Central Station, serving both the New York Central and the New York, New Haven, & Hartford Railroads, has long been New York’s main gateway to the east, as well as the north and west. It has built a substantial suburban and through traffic since the first station was constructed back in 1871. Temporary relief was achieved in the early 1880s with the addition of an annex to the east of the original station. Further improvements came ten years ago when a series of poorly arranged public rooms were removed and replaced with a single beautiful waiting room that has delighted travelers. Now, that waiting room is about to be demolished in light of plans for the newer and greater Grand Central.

The building of the new station has offered tremendous problems to the engineers, for it has demanded a complete reconstruction within extremely limited area, while not placing hindrances in the way of the constant operation of one of the world’s greatest terminals. Coincident with the rebuilding of the new station has come the substitution of electricity for steam on the terminal lines of its two tenants, the New York, New Haven, & Hartford, and the New York Central & Hudson River Railroads. In order to work the three-mile tunnel through Park Avenue and the sole entrance for trains to the station at greatest capacity, it was found necessary to extend the yards of the new station far north of those of the old. This work, alone, has necessitated the acquisition of whole city blocks of tremendously valuable real estate and the[Pg 105] excavation of several million cubic yards of rock and earth.

The construction of the new station has presented significant challenges to the engineers, as it requires a complete overhaul in a very confined space, all while ensuring that one of the world’s busiest terminals continues to operate smoothly. At the same time as the new station is being rebuilt, electricity is replacing steam on the terminal lines of its two main users, the New York, New Haven, & Hartford, and the New York Central & Hudson River Railroads. To operate the three-mile tunnel under Park Avenue and maximize the train entrance to the station, it was necessary to extend the new station's yards much further north than the old ones. This task alone has required the acquisition of entire city blocks of highly valuable real estate and the[Pg 105] removal of several million cubic yards of rock and soil.

To accomplish the work of reconstruction and still enable the station to handle its great traffic without serious interruption, serious forethought and definite plans of action were found necessary. The plan was developed by constructing a temporary building of brick and plaster covering a vacant city block in Madison Avenue, at the west of the station. Into this temporary structure a branch post office, an important adjunct of the Grand Central, was moved from the extreme eastern side of the terminal. Excavation for the new terminal began at its eastern edge and at that edge the first portions of the new structure have been completed. A waiting-room was then established in temporary quarters, the last vestiges of the old Grand Central removed, and the main front and centre of the new station fabricated. Similarly, as the excavation has progressed from the east to the west side of the terminal, the great bulk of the traffic has been gradually shifted from the old high-level to the new low-level.

To carry out the reconstruction while still allowing the station to manage its heavy traffic without major disruptions, careful planning and specific action steps were essential. The plan involved building a temporary brick and plaster structure covering a vacant city block on Madison Avenue, located to the west of the station. A branch post office, which is a crucial part of Grand Central, was relocated from the far eastern side of the terminal into this temporary building. Excavation for the new terminal started at its eastern edge, where the first sections of the new structure have already been completed. A waiting room was then set up in temporary facilities, the last remnants of the old Grand Central were taken out, and the main front and center of the new station were constructed. As excavation continued from the east to the west side of the terminal, the majority of the traffic has gradually been transferred from the old high-level to the new low-level.

The new Grand Central complete will have its main train-shed devoted to through traffic. A second train-shed of similar arrangement and of slightly smaller dimensions will be constructed underneath the main shed for suburban traffic, and a single head-house will serve both floors. The head-house will have as its chief architectural feature, a concourse of mammoth proportions. The lesser features of the new Grand Central will contribute to make the new terminal, built upon the site of the historic old, one of the world’s greatest gateways. The fact that steam locomotives are absolutely prohibited from entering either of the two new stations on Manhattan Island makes these the cleanest railroad terminals yet built.

The new Grand Central will have its main train shed dedicated to through traffic. A second train shed of a similar design and slightly smaller size will be built underneath the main shed for suburban traffic, and a single entrance will serve both levels. The main entrance will feature a massive concourse as its standout architectural element. The additional features of the new Grand Central will help make the terminal, built on the site of the historic old one, one of the world’s greatest gateways. The ban on steam locomotives from entering either of the two new stations on Manhattan Island ensures that these are the cleanest railroad terminals ever built.

So not only have our railroads begun to build great stations; they are to-day building really beautiful stations.[Pg 106] An age in which the American demands the exquisite and the monumental in his architecture, palatial homes, palatial shops, palatial hotels, demands that the railroad station be something more than the mere expression of a commercial utility. Stone, the sturdy and durable building material of all the ages, has become the expression of these buildings from without. Within, they are gay with rare marbles and mural paintings. There is nothing too fine for the railroad passenger terminal of to-day in the United States.

So not only have our railroads started to build impressive stations; they are today constructing truly beautiful stations.[Pg 106] In an era where Americans expect elegance and grandeur in their architecture—grand homes, luxurious shops, opulent hotels—they want the railroad station to be more than just a basic commercial structure. Stone, a strong and lasting building material from all times, has become the defining feature of these buildings on the outside. On the inside, they are adorned with exquisite marbles and wall paintings. There’s nothing too extravagant for today’s railroad passenger terminals in the United States.

When the master fancy of the architect, Richardson, designed the splendid stations at Worcester and Springfield, as well as a host of smaller attractive stations along the line of the Boston & Albany Railroad, the beginnings were made. More recently this rising American desire for beauty and good taste has shown itself in such elaborate and artistic structures as the stations at Albany and Scranton. The last step has come in the designing of the palatial terminals in Chicago, in Washington, and in New York City. It would take a bold prophet to anticipate what the next step might be.

When the talented architect, Richardson, created the impressive stations at Worcester and Springfield, along with many smaller, appealing stations on the Boston & Albany Railroad, it marked the beginning of a new era. Recently, this growing American appreciation for beauty and good design has been reflected in the intricate and artistic stations in Albany and Scranton. The latest development has been the design of the grand terminals in Chicago, Washington, and New York City. It would take someone very bold to predict what the next advancement will be.

 

 


CHAPTER VII

THE FREIGHT TERMINALS AND THE YARDS

THE FREIGHT TERMINALS AND THE YARDS

Convenience of Having Freight Stations at Several Points in a City—The Pennsylvania Railroad’s Scheme at New York as an Example—Coal Handled Apart from Other Freight—Assorting the Cars—The Transfer House—Charges for the Use of Cars not Promptly Returned to Their Home Roads—The Hard Work of the Yardmaster.

Benefits of Having Freight Stations in Various Parts of a City—The Pennsylvania Railroad's Strategy in New York as a Case Study—Coal Handled Separately from Other Freight—Arranging the Cars—The Transfer Facility—Charges for Cars Not Promptly Returned to Their Original Railroads—The Difficult Role of the Yardmaster.

 

All the folk who come and go upon the railroad know the passenger stations. Few of them know the freight terminals. Yet it is from this last source that the railroad will derive the greater part of its revenue. The freight terminals of a large city will be a group of plants, designed for varying purposes. The railroad handles its passenger business from a single structure, if possible. It is comparatively simple to gather all its passengers, even from a broad territory, within a great city, and so to concentrate this part of its traffic in a single well-located terminal.

All the people who come and go on the railroad are familiar with the passenger stations. However, very few know about the freight terminals. Yet, it is from these last ones that the railroad will get most of its income. The freight terminals of a large city consist of a set of facilities designed for different purposes. The railroad manages its passenger service from a single building whenever possible. It’s relatively easy to bring all its passengers together, even from a wide area, within a big city and thereby concentrate this part of its traffic in one well-placed terminal.

With the freight it is entirely a different question. The problem of trucking is one of the great problems of each of our large cities, and, in order to eliminate this as far as possible, the railroad, under the stimulus of competition, will establish freight stations at each point where any considerable volume of traffic is likely to originate. These stations will consist of a freight-house, for handling package-freight (your traffic expert calls this “LCL,” meaning “less than carload”), and wagon yards for carload lots. Perhaps there will be two freight-houses, one for inbound, the other for outbound traffic. The wagon yards will have to be ample for the accommodation of a[Pg 108] host of trucks and drays as well as for the long rows of freight-cars.

When it comes to freight, the situation is completely different. Trucking is a major issue in our large cities, and to address this as much as possible, the railroad, driven by competition, will set up freight stations wherever there is a significant amount of traffic. These stations will include a freight house for handling package freight (which your traffic expert refers to as “LCL,” meaning “less than carload”), and wagon yards for carload shipments. There may be two freight houses—one for incoming and another for outgoing traffic. The wagon yards will need to be spacious enough to accommodate a[Pg 108] large number of trucks and drays, along with long lines of freight cars.

In addition to these stations, each large manufacturing plant is apt to be a freight station of itself, with a private switch running to its shipping-rooms and storage sheds; and in even a moderate-sized American city there may be from 300 to 500 of these sidings in active daily use. So much for the general commodity freight. Then there are the special commodities.

In addition to these stations, each large manufacturing plant is likely to be a freight station on its own, with a private track leading to its shipping areas and storage buildings; and even in a moderately sized American city, there can be anywhere from 300 to 500 of these sidings in active daily use. That covers the general commodity freight. Then there are the special commodities.

Coal, for instance, is a freight business of itself. It is not handled in the regular stations of the railroad, but in specially designed pockets and storage sheds, which may be located at from one or two to half a hundred different accessible points about the city. One begins to see, after a little while, why the railroads now seize with avidity each opportunity to gain lines through the hearts of our cities. Each line gained means some appreciable relief toward the taking up of a traffic burden that increases yearly.

Coal, for example, is its own freight business. It isn’t processed at the regular railroad stations but in specially designed pockets and storage sheds, which can be found at anywhere from one or two to fifty different accessible locations throughout the city. Eventually, it becomes clear why railroads are eager to acquire lines through the centers of our cities. Each new line means some significant relief in handling a traffic burden that grows every year.

It is most probable that the freight terminals of the city will have to accommodate much more traffic than that which originates or terminates there. Important lines of other railroads may intersect at that point, and the handling of interchange freight is a busy function of the terminal scheme. It may be an important point for lake, river, or ocean traffic; and in such a case, the industries at docks and docking facilities of every sort form other busy functions. There will be coal or ore wharves, elevators, and car-floats to enter into the scheme.

It’s very likely that the city’s freight terminals will need to handle way more traffic than what starts or ends there. Major lines from other railroads might cross at that location, and managing the interchange of freight is a crucial task for the terminal setup. It could also be a key point for lake, river, or ocean traffic; in that case, the industries at docks and various docking facilities will have their own busy operations. There will be wharves for coal or ore, elevators, and car-floats included in the plan.

So you see the railroad’s freight terminal in any large city is like the fingers of its extended hand. The long tendons reach into every productive centre, gathering and distributing at from a dozen to fifty points, aside from the private sidings. It is obvious that these must be caught together somewhere; and generally upon the outskirts of an important traffic city the railroad creates an interchange yard where this freight, incoming and [Pg 109]outgoing—100 trains a day, perhaps—is gathered together and sorted with system and regularity, very much as the post office sorts the letters and the mail packages.

So, the freight terminal of a railroad in any big city is like the fingers of an outstretched hand. The long tendons reach into every productive area, collecting and distributing from a dozen to fifty points, in addition to the private sidings. It’s clear that these need to be connected somewhere; usually, on the outskirts of a major traffic city, the railroad sets up an interchange yard where this freight—both incoming and outgoing—might be gathered and sorted with system and regularity, much like how the post office sorts letters and packages. [Pg 109]

To examine more closely this working of a modern freight terminal scheme, let us take a single plant of a single system. The great operation by which the Pennsylvania Railroad catches up and delivers its freight in the metropolitan district around New York is typical, and will illustrate.

To take a closer look at how a modern freight terminal works, let's focus on one facility from one system. The major operation that the Pennsylvania Railroad uses to pick up and drop off its freight in the New York metropolitan area is a great example and will help illustrate this.

The Pennsylvania works with at least 24 freight stations, in addition to a great number of private sidings from its lines as they pass through Eastern New Jersey. These stations handle the freight of Manhattan Island, Brooklyn, Jersey City, Hoboken, Newark, and smaller centres; but in addition to them there are vast docks at which foreign steamers berth, lighterage facilities for both foreign and coasting steamers, and a tremendous freight interchange with the railroads running to the north and east. The coal business is there again, a separate institution with many piers and pockets; there is a group of bulky elevators that rise above the smoky, busy Jersey shore, the whole going to make a sizable freight terminal. There are coal pockets, piers, elevators, and a local freight station at Jersey City (the railroad men know it as Harsemus Cove), and another much larger plant at Greenville on the west bank of the upper harbor, almost behind the Statue of Liberty. This last plant is just now awaiting its greatest development. The Pennsylvania Railroad, through its ownership control of the Long Island Railroad, is building an encircling line, 4 and 6 tracks wide, around Brooklyn, and crossing its passenger terminal yards at Long Island City. This encircling line—the New York Connecting Railroad it is called—will be continued by a splendid bridge over the East River to an actual connection with the New Haven system reaching up into New England. When this is done, one of the bugaboos of the freightmen—the slow and ofttimes[Pg 110] dangerous movement of barges and car-floats through the East River, past the entire length of Manhattan Island—will be ended. Greenville will become the distributing point for the bulk of New England freight that comes and goes from the south and the west through New York.

The Pennsylvania Railroad operates at least 24 freight stations, along with numerous private sidings along its routes through Eastern New Jersey. These stations manage freight for Manhattan Island, Brooklyn, Jersey City, Hoboken, Newark, and smaller areas; in addition, there are large docks where foreign ships dock, lighterage services for both international and coastal vessels, and a significant freight exchange with the railroads heading north and east. The coal industry is also present, functioning as a separate entity with many piers and storage areas; a cluster of large elevators rises above the busy, smoky New Jersey shore, creating a substantial freight terminal. There are coal storage areas, piers, elevators, and a local freight station in Jersey City (known by railroad workers as Harsemus Cove), as well as a larger facility at Greenville on the west side of the upper harbor, almost behind the Statue of Liberty. This facility is currently anticipating significant development. The Pennsylvania Railroad, through its ownership of the Long Island Railroad, is constructing a new line with 4 to 6 tracks around Brooklyn, crossing its passenger terminal yards at Long Island City. This new line—called the New York Connecting Railroad—will continue with an impressive bridge over the East River to connect directly with the New Haven system that extends into New England. Once completed, one of the major challenges for freight operators—the slow and often risky transit of barges and car floats through the East River, along the entire length of Manhattan Island—will be eliminated. Greenville will become the main distribution center for most of the freight coming to and from New England that travels through New York from the south and west.

Even at the present time Greenville is a freight point of considerable magnitude. Go out to Waverley, the great sprawling interchange yard that reaches from Newark almost to Elizabeth along the edge of the Jersey meadows, and watch the through trains come from Greenville. They rank well to-day with the traffic that comes from Harsemus Cove already; and Harsemus Cove is soon to be as nothing.

Even now, Greenville is a significant freight hub. Head out to Waverley, the large, sprawling interchange yard that stretches from Newark almost to Elizabeth along the edge of the Jersey meadows, and observe the through trains arriving from Greenville. They are currently on par with the traffic coming from Harsemus Cove, which is about to become negligible.

Waverley is more than a mere junction. It was in the first instance the neck of the bottle where the double-track line from Greenville, the main line from Jersey City and Harsemus Cove, and the cut-off freight line that carries through traffic around the heart of great and growing Newark, united to form the main line of the busy Pennsylvania Railroad. Being a gateway by natural location the railroad sought to make it a gateway in reality. A big assorting or classification yard was built there for outgoing freight, and another for the incoming. Storage tracks were added and one of the great transfer houses of the country—but of that, more in a moment.

Waverley is more than just a junction. Initially, it was the bottleneck where the double-track line from Greenville, the main line from Jersey City and Harsemus Cove, and the freight cut-off line that directs through traffic around the heart of bustling Newark came together to create the main line of the busy Pennsylvania Railroad. As a naturally advantageous location, the railroad aimed to make it a real gateway. A large sorting or classification yard was built there for outgoing freight, along with another for incoming freight. Storage tracks were added, and it became one of the major transfer hubs in the country—but more on that in a moment.

The business day ends at the many freight-houses along the waterfront of Manhattan and Brooklyn at four o’clock in the afternoon. At that hour, the railroad refuses to accept any more freight for the day, car-doors are closed and sealed with rapidity; in a short time the long and clumsy floats are being hauled by pert little tugs toward Harsemus or Greenville. There is not much loafing at either of those points along about supper-time. Switching crews show feverish activity in snatching the cars from the floats, and yardmasters bend themselves nervously toward forming the long trains that are to go rumbling toward the west throughout the night.

The business day wraps up at the various freight houses along the Manhattan and Brooklyn waterfronts at 4 PM. At that time, the railroad stops accepting any more freight for the day, car doors are quickly closed and sealed; soon, the long and awkward floats are being pulled by nimble little tugs toward Harsemus or Greenville. There isn’t much idling at either of those spots around dinner time. Switching crews hustle to grab the cars from the floats, and yardmasters lean in anxiously to arrange the long trains that will rumble toward the west all night long.

[Pg 111]Stand in the switch-tower at Waverley, and you will begin to cultivate a wholesome respect for the freight traffic that comes out from a great city at nightfall. A through train from Greenville is billed to Pittsburgh, and only hesitates long enough at Waverley to take the switch-points at that busy junction with care. Three minutes behind it is a through Chicago train from Harsemus Cove, and it goes stolidly through the gateway yard without pausing. You wonder why they keep an expert yardmaster and half a dozen switching crews at Waverley. Within five minutes you wonder no longer. They are beginning to get the unassorted cars from the terminals, cars that are bound for more than a score of States. The work of sorting begins. The night yardmaster is a general, and he has an army of lesser officers in the field. You can trace them through the night, as, lanterns in hand, they are running along the trains (these are pulling in from the waterfront every five minutes now), cutting out cars, adding cars, vamping and revamping the freight traffic of the night.

[Pg 111]Stand in the control tower at Waverley, and you’ll start to appreciate the importance of the freight traffic that flows from a big city at sunset. A through train from Greenville is scheduled to go to Pittsburgh, and it only stops at Waverley long enough to navigate the switch points at that busy junction carefully. Three minutes behind it is a direct Chicago train from Harsemus Cove, moving steadily through the gateway yard without stopping. You might wonder why they have an expert yardmaster and several switching crews at Waverley. Within five minutes, you’ll stop wondering. They’re starting to manage the mixed freight cars from the terminals, cars headed to more than twenty States. The sorting work begins. The night yardmaster is like a general, and he has a team of junior officers in the field. You can follow their movements through the night, as they run along the trains with lanterns in hand (these are arriving from the waterfront every five minutes now), pulling out cars, adding cars, and reorganizing the freight traffic for the night.

This track receives through freight for Philadelphia, the next for Pittsburgh, the third for Cincinnati, the fourth for Washington and the points diverging therefrom. So it goes. When the assorting process has been in progress for more than an hour at one end of the classification tracks, there are long trains of cars upon them ready to run solid to some large city or important distributing point. After that it is a simple enough matter to bring engines and cabooses and start the trains through. Then the sorting of the cars is begun again and continues until the freight receiving points and the freight interchange points in the metropolitan district have been swept clean for the night.

This track handles freight for Philadelphia, the next for Pittsburgh, the third for Cincinnati, the fourth for Washington, and nearby areas. This is how it works. Once the sorting process has been going on for over an hour at one end of the classification tracks, there are long trains of cars ready to head to a major city or key distribution center. After that, it’s pretty straightforward to bring in engines and cabooses and send the trains out. Then the sorting of the cars starts again and keeps going until all the freight receiving and interchange points in the metropolitan area are cleared for the night.

The transfer-house repeats the assorting process, only upon a smaller scale, for it handles package freight—“less than carload.” It is a long structure, stretching its way down the yard and served by 8 to 10 long sidings[Pg 112] and unloading sheds. It takes the “LCL” stuff coming by night from the connecting railroads and from the metropolitan freight-houses, and a little after midnight its workers begin the sorting of this great mass of matter, from 200 to 500 carloads a day.

The transfer house repeats the sorting process, just on a smaller scale, since it deals with package freight—“less than carload.” It’s a long building that stretches down the yard and is served by 8 to 10 long sidings[Pg 112] and unloading sheds. It handles the “LCL” shipments arriving at night from the connecting railroads and from the city freight houses, and shortly after midnight, its workers start sorting through this large volume of goods, processing between 200 to 500 carloads a day.

Here is a really great phase of railroad energy. We find our way to a gaunt freight-house, to whose door no truck has ever backed, and which is hemmed in by many rows of sidings and of sheds. In this building one of the busiest functions of the whole transportation business goes forth by day and by night.

Here is an exciting time for railroad energy. We arrive at a bare freight house, where no truck has ever backed up to the door, surrounded by rows of sidings and sheds. Inside this building, one of the busiest operations in the entire transportation industry takes place day and night.

You ship a box—sixty pounds to one hundred pounds—from Wilkes-Barre, Pa., to Berlin, Wis. Here comes another box from Watertown, N. Y., to Norfolk, Va. A third is bound from Easthampton, Mass., to Chillicothe, O.; a fourth from Terre Haute, Ind., to Plainfield, N. J., and so on, ad infinitum. You can readily see how in such cases the railroads have a problem in freight that closely approximates that of the Government mail service. Ten thousand currents and cross-currents of merchandise rising here and there and everywhere, and crossing and recrossing on their way to destination, make a puzzle that does not cease when the rate-sheet experts have finished their difficult work.

You send a box—between sixty to one hundred pounds—from Wilkes-Barre, PA, to Berlin, WI. Another box is coming from Watertown, NY, to Norfolk, VA. A third is going from Easthampton, MA, to Chillicothe, OH; a fourth from Terre Haute, IN, to Plainfield, NJ, and so on, ad infinitum. You can easily see how the railroads face a freight challenge that’s similar to that of the government mail service. Ten thousand different streams and overlaps of merchandise popping up here, there, and everywhere, crossing and re-crossing on their way to their destinations, create a puzzle that doesn’t end even after the rate-sheet experts have completed their tough work.

If all the freight might be expressed in even multiples of cars the problem would not be quite so appalling. But your box is a hundred pounds weight, or less, perhaps—“LCL” anyway. From its destination it goes with other boxes in a car to the nearest transfer point. At the transfer house the car in which it is placed is drilled quickly into an infreight track, seals are broken, doors opened, and re-assorting begins. The transfer-house is roomy and systematic. If it were anything less it would resemble chaos.

If all the freight could be organized in even multiples of cars, the problem wouldn’t be as overwhelming. But your box weighs a hundred pounds or maybe less—it's “LCL” anyway. From its destination, it travels with other boxes in a car to the nearest transfer point. At the transfer house, the car it’s in is quickly directed into an inbound track, seals are broken, doors are opened, and sorting begins. The transfer house is spacious and well-organized. If it weren’t, it would look like chaos.

But the chief freight points of that particular system and its connecting points have regular stands, upon which[Pg 113] nightly are placed cars bound for these points. Each city (in the case of a large city each freight-house), each transfer point, has a number, and its through car stands opposite that number. When the infreight arrives and is unloaded piece by piece, a checker, who is nothing less than an animated guide-book, gives each its proper number, and it is promptly trucked off to the waiting car. It is mail-sorting on a Titanic scale.

But the main freight hubs of that system and their connections have regular spots where [Pg 113] cars heading to those locations are parked overnight. Each city (or in larger cities, each freight house) has a designated number, and the through car is positioned opposite that number. When the incoming freight arrives and is unloaded piece by piece, a checker, acting like a living guidebook, assigns each item its correct number, and it's quickly transported to the waiting car. It’s like sorting mail on a massive scale.

Nor is this an absolute order. Certain towns demand an occasional through car from time to time, and a car must be assigned number and place at the transfer-house against such emergencies. Sometimes there is more than enough freight to fill the car allotted to any given point, and then one of the switching crews must drill that out and find another empty to replace it. Beyond that, the yardmaster’s superiors are all the time demanding that he show judgment in picking the cars to be filled.

Nor is this an absolute order. Some towns need a through car every now and then, and a car must be assigned a number and location at the transfer house for such situations. Sometimes there’s more than enough freight to fill the car assigned to a certain point, and then one of the switching crews has to sort that out and find another empty car to replace it. On top of that, the yardmaster’s bosses are always asking him to use good judgment when choosing which cars to fill.

When a freight car gets off the system to which it belongs it collects forfeits from the other lines over which it passes, if they do not expedite its passage; this the railroaders know as “per diem.” The great trick in operating is to keep per diem down; and so the “foreign” cars, so called, must be promptly returned to their home roads.

When a freight car leaves its designated network, it accrues fees from the other lines it travels on if they don't speed up its transit; the railroad workers refer to this as "per diem." The key to efficient operations is to minimize per diem; therefore, the so-called "foreign" cars need to be returned to their original lines as quickly as possible.

“We load out of the transfer-house a through car over the Northwestern from Chicago every day,” the man who has this yard in charge explains. “It’s up to me to have a Northwestern empty for that when I can. When I can’t, I do the best I can.” He scratches his head. “Perhaps I’ll use a Canadian Pacific, and so get her started along toward home. If not, something from the Sault; just as I am going to start that New Haven car over toward Connecticut to-night. If I were to send that New Haven car out beyond Washington there’d be trouble, and I’ve got to dig out something empty from the Boston & Maine to take that stuff over to Lowell.[Pg 114] Mos’ generally, though, when we’ve got a turn of Western stuff, I’ve got my ‘empty’ tracks stuffed full o’ them New England cars.”

“We load a through car from the transfer house onto the Northwestern from Chicago every day,” the man in charge of this yard explains. “It’s my responsibility to have an empty Northwestern ready for that when I can. When I can’t, I do my best.” He scratches his head. “Maybe I’ll use a Canadian Pacific to get it moving toward home. If not, something from Sault; just like I’m going to send that New Haven car toward Connecticut tonight. If I were to send that New Haven car out past Washington, there’d be trouble, and I have to find something empty from the Boston & Maine to take that load over to Lowell.[Pg 114] Most of the time, though, when we have a shipment of Western goods, my ‘empty’ tracks are packed with those New England cars.”

We mention something about the transfer-house being a mighty good thing.

We mention something about the transfer house being really beneficial.

“It’s a necessary evil,” says our guide, correcting us.

“It’s a necessary evil,” our guide says, correcting us.

He starts to explain. “See here. The X——, over in its Jersey City transfer-house, got near a carload of that fancy porcelain brick through from Haverstraw las’ week, and that young whelp of a college boy that’s hangin’ round there learnin’ the railroad business gets it into his noodle that it’s somethin’ awful, awful for that stuff to be goin’ through to Middle Ohio in a Maine Central box, an ‘LCL’ at that. So out he dumps it into a system car right here an’ now, and saves his road about one dollar and fifty cents per diem. Of course they pay about one hundred and thirty-five dollars for damages to that brick in the transferrin’. But the boy’s all right in the transfer-house. If he was out on the engine he might blow up the biler.”

He starts to explain. “Look, the X——, over at its transfer station in Jersey City, received a load of that fancy porcelain brick from Haverstraw last week, and that young college kid who's been hanging around learning the railroad business gets it into his head that it's really bad for that stuff to be going to Middle Ohio in a Maine Central box, especially as an ‘LCL.’ So he just dumps it into a system car right here and now, saving his railroad about a dollar fifty a day. Of course, they will have to pay about one hundred thirty-five dollars for damages to that brick during the transfer. But the kid’s doing fine in the transfer station. If he were out on the engine, he might blow up the boiler.”


Here is another great railroad yard—this almost filling a mighty crevice between God’s eternal hills. This is within the mountain country, and the gossip that you get around the roundhouse is all of grades. You hear how Smith and the 2,999 pulled seven Pullmans around the Saddleback without a pusher; how some of the big preference freights take four engines to mount the summit; the tales of daring are tales of pushers and of trains breaking apart on the fearful mountain stretches.

Here’s another impressive railroad yard—this almost fills a huge gap between the everlasting hills. This is in the mountainous region, and the talk around the roundhouse is all about the steep grades. You hear how Smith and the 2,999 pulled seven Pullmans around Saddleback without needing a pusher; how some of the major freight trains require four engines to reach the summit; the stories of bravery are stories about pushers and trains breaking apart on the treacherous mountain stretches.

Randall is yardmaster here, and Randall is the opposite of the layman’s picture of a yardmaster—a slovenly, worn, profane sort of fellow. Randall does not swear; he rarely even gets excited; his system of administration is so perfectly devised that even in a stress he rarely has to turn to work with his own hands. With him [Pg 115]railroading is a fine, practical science. He will tell you of the methods at Collinwood, at Altoona, at Buffalo, at Chicago—wherein they differ. He is cool, calculating, clever, a capital railroader in addition to all these.

Randall is the yardmaster here, and he's nothing like the typical image of a yardmaster—a messy, exhausted, foul-mouthed guy. Randall doesn’t swear; he hardly ever gets worked up; his management style is so well-organized that even under pressure, he rarely has to get his hands dirty. For him, [Pg 115] railroading is a precise, practical science. He can explain the different methods used in Collinwood, Altoona, Buffalo, and Chicago. He is calm, strategic, smart, and a fantastic railroader on top of all that.

 

Something over a million dollars’ worth of passenger cars
are constantly stored in this yard

There are always over a million dollars' worth of passenger cars
stored in this yard.

 

A scene in the great freight-yards that surround Chicago

A scene in the vast freight yards surrounding Chicago

 

The intricacy of tracks and the “throat” of a modern terminal yard:
South Station, Boston, and its approaches

The complexity of tracks and the "throat" of a modern terminal yard:
South Station, Boston, and its entrances

 

You speak of his yard as being overwhelmingly big. He answers in his deliberate way:

You talk about his yard being extremely large. He responds thoughtfully:

“We’ve more than 200 miles of track in this yard; something more than 2,000 switches operate it.”

“We have over 200 miles of track in this yard, and more than 2,000 switches control it.”

Then he takes you down from his office, elevated in an abandoned switch-tower, and looking down upon his domain. He explains with great care that, his yard being a main-line division point and not a point with many intersecting branches or “foreign roads,” its transfer-house is inconsequential. The same process that goes forward with the package-freight in the transfer-houses, Randall carries on in this yard with cars. These operations are separated for east-bound and west-bound freight and each is given an entirely separate yard, easily reached from the group of roundhouses that hold the freight motive power of that part of the system. Randall’s, being an unusually large yard, further divides these activities into separate yards for loaded and empty cars on the west-bound side. No east-bound “empties” are handled over his road.

Then he takes you down from his office, which is high up in an abandoned switch tower, looking out over his territory. He carefully explains that, since his yard is a main-line division point rather than a hub with many intersecting branches or “foreign roads,” its transfer house doesn't matter much. The same process that occurs with package freight in the transfer houses is carried out here by Randall with cars. These operations are divided for east-bound and west-bound freight, with each having its own separate yard that's easy to access from the group of roundhouses that contain the freight engines for that part of the system. Randall's yard, being unusually large, further splits these activities into separate yards for loaded and empty cars on the west-bound side. No east-bound "empties" are processed on his line.

We follow him to the nearest operating point, the west-bound classification yard for loaded cars. In the old days this was a broad flat reach of about 20 parallel tracks, terminating at each end in approaches of lead of “ladder” track. Upon each set of 3 or 4 tracks a switch-engine is busy in the eternal classification process. In these more modern days you may see the “hump” or gravity-yard, although you will still find skilled railroaders who are prejudiced against its use. In the hump-yard half of the work of the switch-engines is done by gravity. This new type of railroad facility has an artificial hill, just above the termination of the parallel tracks where they cluster together, and upon this hump one[Pg 116] switch-engine with a trained crew does the work of six engines and crews in the old type of yard.

We follow him to the nearest operational area, the westbound classification yard for loaded cars. In the past, this was a wide, flat expanse of about 20 parallel tracks, ending at each end with lead approaches of "ladder" track. On each group of 3 or 4 tracks, a switch-engine is busy in the ongoing classification process. Nowadays, you might see the "hump" or gravity yard, although there are still skilled railroaders who prefer not to use it. In the hump yard, half of the work typically done by switch-engines is managed by gravity. This newer type of railroad facility features an artificial hill just above where the parallel tracks come together, and on this hump, one [Pg 116] switch-engine with a trained crew performs the work of six engines and crews from the older yard type.

A preference freight rolls into the receiving yard for the west-bound classification. Its engine uncouples and steams off for a well-earned rest in the smoky roundhouse. A switch-engine uncouples the caboose that has been tacked on behind over the division, and it is shunted off to the near-by caboose track, where its crew will have close oversight of it—perhaps sleep in it—until it is ready to accompany some east-bound freight a few hours hence.

A preferred freight train arrives at the receiving yard for westbound sorting. Its engine disconnects and heads off for a much-deserved break in the smoky roundhouse. A switch engine detaches the caboose that’s been attached behind it across the division, and it’s moved over to the nearby caboose track, where its crew will keep a close watch on it—maybe even sleep in it—until it’s ready to accompany some eastbound freight in a few hours.

Blue flags (blue lights at night) are fastened at each end of the dismantled cars, and the inspectors have a quarter of an hour to make sure if the equipment is in good order. If the car is found with broken running-gear it is marked, and soon after drilled out from its fellows, sent to the transfer-house to have its contents removed, to the shops for repairs, or the “cripple” track for junk, if its case is well-nigh hopeless.

Blue flags (blue lights at night) are attached at each end of the dismantled cars, and the inspectors have fifteen minutes to check if the equipment is in good condition. If the car is found with broken running gear, it is marked and then separated from the others, sent to the transfer house to have its contents removed, to the shops for repairs, or to the “cripple” track for junk if its situation is nearly hopeless.

With the “O. K.” of the car inspectors finally pronounced, the train that was comes up to the hump, and the expert crew that operates there makes short work of sorting out the cars—this track for “stuff” southwest of Pittsburgh, this next for Cleveland and Chicago, the third for transcontinental; and so it goes. Two lines of cars are drilled at the same time, for just ahead of the switch-engine is an open-platform car, known as the “pole-car,” and by means of heavy timbers the “pole-man” guides two rows of heavy cars down the slight grades to their resting-places.

With the car inspectors finally giving their approval, the train pulls up to the hump, and the skilled crew there quickly sorts the cars—this track for cargo heading southwest of Pittsburgh, the next for Cleveland and Chicago, the third for transcontinental shipments; and so on. Two lines of cars are processed at once, because just in front of the switch-engine is an open-platform car, called the “pole-car,” and using heavy timbers, the “pole-man” directs two rows of heavy cars down the gentle slopes to their designated spots.

The cars do not rest long upon the classification-yard tracks. From the far end of each of these they are being gathered in solid trains, one for Pittsburgh, another for Cleveland and Chicago, the third transcontinental, and so on. Engines of the next division are being hitched to them, pet “hacks” brought from the caboose tracks, and the long strings of loaded box-cars are off toward the West in incredibly short time.

The cars don’t stay long on the classification-yard tracks. From the far end of each track, they are being collected into solid trains—one for Pittsburgh, another for Cleveland and Chicago, and a third for the transcontinental route, and so on. Engines from the next division are being attached to them, favorite “hacks” brought from the caboose tracks, and the long lines of loaded boxcars are heading west in record time.

[Pg 117]Of course there are some trains that never go upon the “classification” at Randall’s yard. There are solid coal trains bound in and out of New York, of Philadelphia, and of Boston, that pass him empty and filled, and only change engines and cabooses at his command. There are through freights, bound from one seaboard to the other, from the Far East to the Far West, that do likewise. But the majority of the freight movement has the sorting out within his domain, his four humps are busy day and night with an ordinary run of traffic, and you shudder to think what must be the condition when business begins to run at high tide.

[Pg 117]Some trains never get classified at Randall’s yard. There are solid coal trains coming in and out of New York, Philadelphia, and Boston that pass by empty and full, only switching engines and cabooses as needed. There are through freights traveling from one coast to another, from the Far East to the Far West, that do the same. But most of the freight movement gets sorted out in his yard; his four humps are busy day and night with the usual traffic, and you can't help but cringe at the thought of how chaotic it must get when business peaks.

“We get it a-humming every once in a while,” he finally confesses. “We had one day, a little time ago, when we received 121 east-bound trains in twenty-four hours, more than 3,200 cars all told. That meant, on an average, a train every 11½ minutes. That same day we got 78 west-bound freights, with more than 3,600 cars. That meant nearly 7,000 cars handled on the in-freight in twenty-four hours, or a train coming in to me every 7½ minutes during day and night. They don’t do much better than that on some of the subway and elevated railroads in the big cities; and I haven’t said a word about the trains and cars we despatched—just about as much again, of course.”

“We get it running every so often,” he finally admits. “There was one day, not too long ago, when we got 121 east-bound trains in twenty-four hours, totaling more than 3,200 cars. That meant, on average, a train every 11½ minutes. On that same day, we also received 78 west-bound freights, with over 3,600 cars. That brought us nearly 7,000 cars handled on incoming freight in twenty-four hours, or a train coming in to me every 7½ minutes, day and night. They don’t do much better than that on some subway and elevated railways in the big cities; and I haven’t even mentioned the trains and cars we sent out—just about the same number again, of course.”

Through yards such as these there are incoming streams of merchandise, equal at least to the outgoing, passing through classification yards in carload lots and the great transfer-houses in “LCL.” These streams must be kept separate and from clogging one another or themselves. Cars must carry loads whenever they are moved—“empties” are the bogy-men of the superintendents of transportation—and cars from “foreign” systems must be quickly returned to their home roads. The yardmaster at a busy freight point has his own worries. His puzzle is unending. To it he must bend the bigness of a big mind, he must be prepared to handle the unequal[Pg 118] volumes of traffic that pass through his domain with an equal skill: in dull times he must seek to keep his plant working under conditions of rare economy; when the freight rises to flood tide, he must fight in harness to prevent the freight from congesting. The word “failure” has been stricken out of his vocabulary by his superiors.

Through yards like these, there are streams of goods arriving that match the outgoing ones, moving through classification yards in full carloads and large transfer facilities in “LCL.” These streams need to be kept separate to prevent them from clogging each other or themselves. Cars must carry loads whenever they are moved—“empties” are the bogeymen of the transportation superintendents—and cars from “foreign” systems must be returned quickly to their originating railroads. The yardmaster at a busy freight hub has his own set of concerns. His puzzle is never-ending. He must apply his significant intellect to manage the varying volumes of traffic that flow through his area with equal skill: during slow periods, he must find ways to keep operations going efficiently; when freight volume surges, he must work hard to avoid congestion. The word “failure” has been erased from his vocabulary by his superiors.

It takes a high grade of railroader to serve as yardmaster.

It takes a skilled railroader to be a yardmaster.

 

 


CHAPTER VIII

THE LOCOMOTIVES AND THE CARS

The trains and the cars

Honor Required in the Building of a Locomotive—Some of the Early Locomotives—Some Notable Locomotive-builders—Increase of the Size of Engines—Stephenson’s Air-brake—The Workshops—The Various Parts of the Engine—Cars of the Old-time—Improvements by Winans and Others—Steel Cars for Freight.

Respect Needed in Building a Locomotive—Some of the Early Locomotives—Notable Locomotive Builders—Growth in Engine Size—Stephenson’s Air Brake—The Workshops—The Different Parts of the Engine—Old-time Cars—Improvements by Winans and Others—Steel Freight Cars.

 

From out of the fiery womb of steel comes the locomotive. We have already told of the honor that is forged in the building of the bridge; honor of no less degree has gone into the forging of the most vital and most human thing upon the railroad, outside of man himself. That man has ever been able to create and build the locomotive, a giant creature of some 200 tons, perhaps, built together with infinite care of some 5,000 to 7,000 parts, and these parts acting with the delicacy of the hair-spring of a watch, almost passes ordinary belief. The wonder becomes even greater when it is realized that this monster creature, set upon two slender rails, is capable of pulling a 4,000 ton train, through every stress of weather and over considerable grades.

From the fiery birthplace of steel comes the locomotive. We've already talked about the honor that's forged in building the bridge; the same level of honor has gone into creating the most crucial and human element of the railroad, aside from humans themselves. The fact that people have been able to design and construct the locomotive, a massive machine weighing around 200 tons, assembled with meticulous care from about 5,000 to 7,000 parts, each working with the precision of a watch's hair-spring, is almost hard to believe. The amazement only grows when you realize that this enormous machine, balanced on two narrow tracks, can pull a 4,000-ton train through all kinds of weather and over significant inclines.

To tell in detail of the locomotive in one chapter is short allowance to a subject that fairly demands for itself a whole book, a technical mind for the telling, and at least a fairly technical mind for the understanding; a subject that in its history goes hand in hand with that of the railroad itself. Yet the limitations of this book forbid a more lengthy description.

To describe the locomotive in one chapter is hardly enough for a topic that truly deserves a whole book, requires a technical mindset to explain, and at least a reasonably technical mindset to comprehend; a subject that has a history closely tied to that of the railroad itself. However, the restrictions of this book prevent a more detailed discussion.

We have already told of a very few of the earliest and most famous American locomotives; the Stourbridge Lion, which Horatio Allen brought to the Delaware & Hudson[Pg 120] Company; the Best Friend, which was built in New York City, and which went to Charleston, South Carolina, to be the first American locomotive to run in the United States, the De Witt Clinton, which awoke the echoes of the Hudson and Mohawk valleys in a single day; and the Tom Thumb, built by Peter Cooper, which induced the directors of the Baltimore & Ohio Railroad to change their motive power from horses to steam, and so opened a great new development for their property.

We’ve already mentioned a few of the earliest and most famous American locomotives: the Stourbridge Lion, which Horatio Allen brought to the Delaware & Hudson[Pg 120] Company; the Best Friend, which was built in New York City and became the first American locomotive to operate in the United States when it went to Charleston, South Carolina; the De Witt Clinton, which made waves in the Hudson and Mohawk valleys in just one day; and the Tom Thumb, built by Peter Cooper, which prompted the directors of the Baltimore & Ohio Railroad to switch from horse power to steam, paving the way for significant growth in their operations.

A little while after Cooper’s Tom Thumb had achieved the astounding feat of beating a team of horses in hauling a railroad coach, the directors of the B. & O. offered a prize of $4,000 “for the most approved engine that shall be delivered for trial upon the road on or before June 1, 1831; and $3,500 for the engine which shall be adjudged the next best.” It was determined in this prospectus that “the engine, when in operation must not exceed three and one-half tons weight and must, on a level road, be capable of drawing day by day fifteen tons, inclusive of the weight of wagons, fifteen miles an hour.”

A little while after Cooper's Tom Thumb accomplished the amazing feat of beating a team of horses while pulling a railroad coach, the directors of the B. & O. offered a prize of $4,000 "for the best engine that will be delivered for a trial on the road on or before June 1, 1831; and $3,500 for the engine that is considered second best." It was specified in this announcement that "the engine, when in operation, must not weigh more than three and a half tons and must be able to pull a total of fifteen tons, including the weight of the wagons, at a speed of fifteen miles an hour on a flat road."

Three locomotives answered this generous offer. Of them but one, the York, oftener called the Arabian, built at York, Pa., by Davis & Gartner, and hauled to Baltimore by horses over the turnpikes, was of practical service. Phineas Davis was a watch and clock maker, but he succeeded in devising a locomotive that was the forerunner of the famous Grasshopper upon the Baltimore & Ohio. Better name was never given to a locomotive, the rude and ungainly angles formed by rods and levers giving a distinct resemblance to the long-legged bugs. Yet the Grasshoppers served their purpose. In the late eighties, the Arabian was still in service in the Mount Clare yards at Baltimore. With a single exception, it never had an accident or even left the rails. That exception was just before the completion of the Washington branch, and Davis was a passenger upon the engine. It was going at a fair rate of speed when suddenly it rolled[Pg 121] over upon its side in the ditch. No one was hurt, save Davis, who was instantly killed. It seemed a strange caprice of Fate, for although careful examination was immediately made, both of the engine and of the track, no reason could ever be assigned for the accident.

Three locomotives responded to this generous offer. Of these, only one, the York, more commonly known as the Arabian, which was built in York, PA, by Davis & Gartner and transported to Baltimore by horse over the turnpikes, was practically useful. Phineas Davis was a watch and clockmaker, but he managed to create a locomotive that became the precursor to the famous Grasshopper on the Baltimore & Ohio. It had a fitting name, as the awkward angles formed by rods and levers resembled the long-legged insects. Still, the Grasshoppers fulfilled their purpose. By the late 1880s, the Arabian was still operational in the Mount Clare yards in Baltimore. With one exception, it had never experienced an accident or even derailed. That exception occurred just before the completion of the Washington branch, and Davis was a passenger on the engine. It was traveling at a good speed when suddenly it tipped[Pg 121] over onto its side in the ditch. No one was injured except Davis, who was killed instantly. It seemed like a strange twist of Fate, as thorough inspections were conducted on both the engine and the track, but no cause could ever be identified for the accident.

In that same year, 1831, the John Bull, which was built by George & Robert Stephenson & Company, of Newcastle-on-Tyne, in England, was received in Philadelphia for the Camden & Amboy Railroad. As long as the locomotive continues to serve the railroad the name of George Stephenson, its inventor, must be indissolubly linked with it. The John Bull was easily the most famous Stephenson engine ever sent to the United States. It has been shown at all our great expositions, and now occupies a position of honor in the great Smithsonian institution at Washington. Of these early engines, which it was found necessary to bring from England, a volume once issued by the Rogers Locomotive Works, of Paterson, N. J., has said:

In that same year, 1831, the John Bull, built by George & Robert Stephenson & Company in Newcastle-on-Tyne, England, arrived in Philadelphia for the Camden & Amboy Railroad. As long as the locomotive serves the railroad, the name of George Stephenson, its inventor, will forever be connected to it. The John Bull was easily the most famous Stephenson engine ever sent to the United States. It has been featured at all our major expos and now holds a place of honor in the great Smithsonian Institution in Washington. Regarding these early engines, which had to be imported from England, a volume once published by the Rogers Locomotive Works of Paterson, N.J., has said:

“These locomotives ... furnished the types and patterns from which those which were afterwards built here were fashioned. But American designs soon began to depart from their British prototypes, and a process of adaption to the existing conditions of the railroads in this country followed, which afterwards differentiated the American locomotives more and more from those built in Great Britain. A marked feature of difference between American and English locomotives has been the use of a forward truck under the former.”

“These locomotives ... provided the styles and designs for those that were later built here. However, American designs quickly started to differ from their British counterparts, leading to a process of adapting to the current conditions of the railroads in this country. This evolution gradually set American locomotives apart from those made in Great Britain. A significant difference between American and English locomotives has been the inclusion of a forward truck in the former.”

As a matter of fact, the English engines, built for use on long straight stretches of line would never have served on the early roads in this country with their steep and curving routes through the mountains. So, in the latter part of the year 1831, John B. Jervis invented what he called “a new plan of frame, with a bearing-carriage for a locomotive engine” for the use of the Mohawk & Hudson Railroad, in which he introduced the forward truck[Pg 122] which is to-day a distinctive feature of American engines. Its effectiveness was at once recognized, and its almost general adoption immediately followed. Five years later, Henry R. Campbell, of Philadelphia, had patented his system of two driving-wheels and a truck, and the distinctive type of American locomotive was born.

Actually, the English engines, designed for long straight tracks, would never have worked on the early roads in this country with their steep and winding routes through the mountains. So, in late 1831, John B. Jervis created what he called “a new plan of frame, with a bearing-carriage for a locomotive engine” for the Mohawk & Hudson Railroad, where he introduced the forward truck[Pg 122], which is now a defining feature of American engines. Its effectiveness was quickly recognized, leading to its widespread adoption. Five years later, Henry R. Campbell, from Philadelphia, patented his system that included two driving-wheels and a truck, giving rise to the distinctive type of American locomotive.

In the development of that peculiarly successful type, great names have been written into the history of American locomotive-building—the names of such men as Rogers and Winans and Hinckley and Mason and Brooks and Matthias Baldwin and William Norris; the last two both of Philadelphia. Norris, after some interesting smaller engines, built the George Washington in 1835. This engine was not one whit less than a triumph. It ascended the steep plane of the Columbia Railroad in Philadelphia, a grade of 7½ per cent, carrying two passenger cars in which were seated 53 persons. It came to a stop on that grade and started up again by its own efforts. After reaching the summit, the engine was turned around and came down, stopping once in its descent.

In the development of that uniquely successful type, many notable names have been recorded in the history of American locomotive-building—the names of individuals like Rogers, Winans, Hinckley, Mason, Brooks, Matthias Baldwin, and William Norris; the last two from Philadelphia. Norris, after creating some interesting smaller engines, built the George Washington in 1835. This engine was nothing short of a triumph. It climbed the steep incline of the Columbia Railroad in Philadelphia, which had a grade of 7½ percent, while pulling two passenger cars that carried 53 people. It managed to stop on that grade and then started up again by itself. After reaching the top, the engine was turned around and made its way down, stopping once on the way down.

That was the only time that a locomotive ever essayed the Columbia plane, and the performance of the George Washington has not been attempted in all these years save in the case of Latrobe’s temporary line at Kingwood Tunnel. The English newspapers of that day ridiculed the experiment, pronounced it a Baron Munchausen story, yet in 1839 Norris sent an engine overseas that successfully climbed the then famous Lickey plane, in England. After that he was besieged by foreign orders, sending 16 American locomotives to Great Britain in 1840, and, during the next few years, 170 others to France, Germany, Prussia, Austria, Belgium, Italy, and Saxony. William Norris did his full part in giving Europe a measure of respect for the growing nation across the Atlantic.

That was the only time a locomotive ever attempted the Columbia plane, and the performance of the George Washington hasn’t been tried since, except for Latrobe’s temporary line at Kingwood Tunnel. The English newspapers at the time mocked the experiment, calling it a Baron Munchausen tale, but in 1839, Norris sent an engine overseas that successfully climbed the famous Lickey incline in England. After that, he was inundated with foreign orders, dispatching 16 American locomotives to Great Britain in 1840, and over the next few years, another 170 to France, Germany, Prussia, Austria, Belgium, Italy, and Saxony. William Norris played a key role in giving Europe a newfound respect for the growing nation across the Atlantic.

Matthias Baldwin, like Phineas Davis, of York, was a watch maker in the beginning of his life. He lived long[Pg 123] enough to lay the foundation of one of the greatest of American single industries, to give his name to a firm that has carried the fame of American locomotives around the world and kept it alive in every nation of the earth. Baldwin’s first locomotive was built in 1832 for the Philadelphia, Germantown, and Norristown Railroad; and that it was a good locomotive is proved by the fact that it performed twenty years of faithful service upon that line. His second engine, built two years later, went south to that famous old Charleston & Hamburg Company. After that his works were regularly established, their head to give his patience and untiring genius to the perfecting of the locomotive. The history of Baldwin locomotives is, in an important sense, the history of the industry in the United States.

Matthias Baldwin, like Phineas Davis from York, started his career as a watchmaker. He lived long[Pg 123] enough to help establish one of the most significant American industries, giving his name to a company that has spread the reputation of American locomotives around the globe and kept it thriving in every nation. Baldwin's first locomotive was built in 1832 for the Philadelphia, Germantown, and Norristown Railroad; its quality is evident since it served faithfully on that line for twenty years. His second engine, made two years later, went south to the well-known Charleston & Hamburg Company. After that, his factory was consistently set up, with him dedicated to perfecting the locomotive through his patience and relentless creativity. The story of Baldwin locomotives is, in many ways, the story of the industry in the United States.

It was not long before the pioneer engines were considered too small for much practical value, and Mr. Baldwin was building a much bigger locomotive for the Vermont Central Railroad. This engine, named the Governor Paine for a famous executive of that State, was delivered in 1848, and for it was paid the unprecedented price of $10,000. It had a pair of driving-wheels, six and one-half feet in diameter placed just back of the fire-box, a slightly smaller pair being placed forward. Baldwin must have given full value, for it is related that the engine could be started from a state of rest and run a mile in forty-three seconds. The Pennsylvania Railroad ordered three of the same sort, and one of these once hauled a special train carrying President Zachary Taylor at sixty miles an hour. In weight, the locomotive was steadily increasing. In the beginning, these engines weighed from four to seven tons each; by the late forties engines of twenty-five tons each were being built for the Reading Road, and these were regarded as monsters.

It wasn't long before the early engines were seen as too small to be of much practical use, and Mr. Baldwin was busy building a much larger locomotive for the Vermont Central Railroad. This engine, named the Governor Paine after a well-known governor of that state, was delivered in 1848 for an astonishing price of $10,000. It featured a pair of driving wheels that were six and a half feet in diameter, positioned just behind the firebox, along with a slightly smaller pair at the front. Baldwin must have offered great value, as it's said the engine could go from a standstill to running a mile in just forty-three seconds. The Pennsylvania Railroad ordered three of this type, and one of them once pulled a special train with President Zachary Taylor on board at sixty miles per hour. The weight of locomotives was steadily increasing. Initially, these engines weighed between four to seven tons each; by the late forties, engines weighing twenty-five tons were being built for the Reading Road, and these were considered giants.

Year by year the locomotive was being perfected in all its details. The cab made its appearance and was first opposed by the engineers, who imagined that they[Pg 124] would be badly penned in, in case of accident. The Erie contributed the bell-rope signal from the train; we have already heard of that first whistle on the locomotive of the Sandusky and Mad River Railroad. The Boston & Worcester devised the headlight, so that time might be saved by handling freight at night. More important than these were the experiments by Ross Winans and by S. M. Felton that led to the substitution of coal for wood as a fuel, and the development by Rogers at his Paterson works of the link device, so necessary in stopping, starting, and reversing the locomotive.

Year by year, the locomotive was being improved in every aspect. The cab was introduced, initially met with resistance from engineers who feared they would be trapped in case of an accident. The Erie added the bell-rope signal from the train; we've already heard about that first whistle on the locomotive of the Sandusky and Mad River Railroad. The Boston & Worcester created the headlight to save time when loading and unloading freight at night. Even more significant were the experiments by Ross Winans and S. M. Felton, which led to using coal instead of wood as fuel, and the development of the link device by Rogers at his Paterson works, which was essential for stopping, starting, and reversing the locomotive.

Gradually the size of the locomotive increased to 28 and 30 tons in the late fifties. Finally James Milholland, engineer of machinery for the Philadelphia & Reading Railroad, built in 1863 a pusher engine for coal trains that weighed something over 50 tons. When folk saw that engine they almost gasped, and wondered what the railroads were coming to. But the wiser men kept silent. They knew that as long as bridges and roadbeds and fine steel rails were increased in strength, the limit of size of the locomotive had not been reached. The greater grip the locomotive has upon the rail, the greater its pulling power, the greater its efficiency. Sheer weight, and weight alone, gives that grip. It certainly takes a weight of seven tons to give a grip of one ton upon a dry rail; in the case of wet rails this ratio becomes ten to one.

Gradually, the size of locomotives grew to 28 and 30 tons in the late fifties. Eventually, in 1863, James Milholland, the engineer for the Philadelphia & Reading Railroad, built a pusher engine for coal trains that weighed over 50 tons. When people saw that engine, they were stunned and questioned what the railroads were coming to. But the smarter ones stayed quiet. They understood that as long as bridges, roadbeds, and high-quality steel rails were made stronger, the limits on locomotive size hadn't been reached. The more grip a locomotive has on the rail, the greater its pulling power and efficiency. Sheer weight, and weight alone, provides that grip. It takes seven tons of weight to create a grip of one ton on a dry rail; on wet rails, that ratio increases to ten to one.

Then wonder not that the locomotive steadily increased in size, that the Moguls with six driving-wheels, and the Consolidations with eight, came into vogue a few years after the close of the war, and that these kept increasing in weight all the while. Height and width were and still are rigidly limited by the clearance of the line. The locomotive must stand no more than fourteen or sixteen feet high and from nine to eleven feet wide; in length the problem only meets the genius of the designer.

Then don’t be surprised that locomotives consistently got bigger, that Moguls with six driving wheels and Consolidations with eight became popular a few years after the war ended, and that these kept getting heavier all along. Height and width are and always have been strictly limited by the clearance of the tracks. The locomotive can't be more than fourteen or sixteen feet tall and should be between nine and eleven feet wide; in terms of length, only a designer's creativity limits the possibilities.

But it is altogether possible that the limit of the size[Pg 125] of the locomotive would have been reached long ago if it had not been for the coming of the air-brake. This most important assurance of the safety of the railroad passenger came into its being in 1869, when George Westinghouse, its inventor, was permitted to try it on a Panhandle train. From the beginning of railroads the necessity for brakes was apparent, and in 1833 Robert Stephenson patented a steam brake for the driving-wheels. That same brake, with compressed air substituted for steam, is essentially the Westinghouse device of to-day. But Westinghouse made the air do the work of steam. After he had developed the idea he offered it to leading Eastern railroads, but they one and all declined it.

But it's entirely possible that the size limit[Pg 125] of the locomotive would have been reached long ago if it weren't for the invention of the air-brake. This crucial safety feature for railroad passengers was created in 1869 when George Westinghouse, its inventor, got the chance to test it on a Panhandle train. From the start of railroads, the need for brakes was clear, and in 1833, Robert Stephenson patented a steam brake for the driving wheels. That same brake, with compressed air replacing steam, is basically the Westinghouse device we have today. But Westinghouse made air do the work of steam. After developing the idea, he presented it to major Eastern railroads, but they all turned it down.

Finally, he was permitted to place it on a Panhandle train, full assurance having been given to the railroad officials that he would be personally responsible for any injury done to their equipment. Four cars and an engine were fitted with the new device and the train started forth from Pittsburgh to Steubenville. On the way its progress was halted by a farm wagon which was caught in the rail at a highway crossing. The engineer whistled for the handbrakes in the good old-fashioned way but he knew that he was too late. Then he thought of the air-brake. He had little faith in the contraption, but he gave its handle a wrench and the train stopped ten feet from the wagon. Several lives were saved and the air-brake was proven. From that day forth it was simply a question of developing the device to its fullest possibility, and Mr. Westinghouse has proved himself able to do that very thing.

Finally, he was allowed to put it on a Panhandle train, with the assurance given to the railroad officials that he would personally take responsibility for any damage to their equipment. Four cars and an engine were equipped with the new device, and the train set off from Pittsburgh to Steubenville. Along the way, its progress was stopped by a farm wagon caught on the tracks at a highway crossing. The engineer whistled for the handbrakes in the old-fashioned way, but he knew it was too late. Then he remembered the air brake. He had little faith in the gadget, but he gave its handle a pull, and the train stopped just ten feet from the wagon. Several lives were saved, and the air brake was validated. From that day on, it was just a matter of developing the device to its fullest potential, and Mr. Westinghouse showed that he was more than capable of doing just that.

The air-brake was a fact. Steel had come into use for axles, driving-wheel tires, frames, and every other vital or bearing part of the locomotive; and the designers were again increasing its size. They passed the Consolidation and built the Mastodon. These were freighters—each with ten drivers—drivers with tremendous gripping force. They went through what M. N. Forney has[Pg 126] called a “period of adolescence in railroad progress,” and in that period they experimented with huge driving-wheels only to discard them once again. Then they built bigger engines than even the Mastodon; the Decapod, with twelve driving-wheels; the El Gobernador which was built by the Southern Pacific at its Sacramento shops in 1884, weighing, with engine and tender fully equipped, 113 tons.

The air brake was a reality. Steel was now being used for axles, driving-wheel tires, frames, and every other crucial or supporting part of the locomotive; and the designers were once again increasing its size. They built the Mastodon after the Consolidation. These were freight engines—each with ten drivers—drivers that had incredible gripping power. They went through what M. N. Forney has[Pg 126] described as a “period of adolescence in railroad progress,” during which they experimented with massive driving wheels only to eventually move away from them again. Then they created even larger engines than the Mastodon; the Decapod, featuring twelve driving wheels; and the El Gobernador, which was built by Southern Pacific at its Sacramento shops in 1884, weighing, with both the engine and tender fully equipped, 113 tons.

Still the locomotive grows and its progenitors talk of the 500-ton machine. They have recently built the Mallet articulated compound, which because of its very great weight has splendid gripping force and is especially adapted for pushing-service on heavy grades. The Baltimore & Ohio, the Erie, the New York Central, the Great Northern, and the Santa Fe have already become committed to this type of engine. The American locomotive Company has just completed for the Delaware & Hudson several Mallet articulated compounds that are among the most powerful locomotives yet constructed. They were designed for pusher service, on heavy grades, north from Carbondale on the main line of the D. & H., which average from .81 to 1.36 per cent. Up to recently the heavy northbound coal traffic up these grades has been handled by the use of two heavy pusher engines. A single one of the new Mallets will do the work of the two pushers, and therein lies the economy in their use.

Still, the locomotive is advancing, and its creators discuss the 500-ton machine. They have recently developed the Mallet articulated compound, which, due to its significant weight, has excellent traction and is specifically designed for pushing service on steep grades. The Baltimore & Ohio, the Erie, the New York Central, the Great Northern, and the Santa Fe have all adopted this type of engine. The American Locomotive Company has just completed several Mallet articulated compounds for the Delaware & Hudson, which are among the most powerful locomotives ever built. They were designed for pusher service on steep grades, north of Carbondale on the D. & H. main line, which range from .81 to 1.36 percent. Until recently, the heavy northbound coal traffic on these grades was managed by using two heavy pusher engines. Now, a single one of the new Mallets can do the work of the two pushers, and that’s where the savings come in.

These new giants are, in operation, two 8-wheel engines, with individual cylinders, steam chests and supplies from a single boiler and fire-box. The gripping power of 16 driving-wheels under the enormous weight of 223 tons can be imagined; the designers estimate it at the high figure of forty-three tons. The exceptional length of these monster engines—a fraction over ninety feet—is carried around the curves of mountainous lines by an ingenious joint in their solid steel frames. This then is only the latest of American engines; but not quite the biggest, for the Topeka shops of the Santa Fe Railroad [Pg 127]claim that honor with their new Mallets, each 121 feet long and weighing complete 810,000 pounds. The 500-ton locomotive does not seem so very far away when one comes to consider the Santa Fe giants. These engines, which are operated in pushing freights over the heavy grades in the Southwest, were built from two of the Santa Fe’s heaviest freight engines. They operate with equal facility in either direction as there is not a turntable in the land which would come anywhere near accommodating them.

These new giants are actually two 8-wheel engines, each with its own cylinders, steam chests, and fueled by a single boiler and firebox. You can imagine the gripping power of 16 driving wheels under the massive weight of 223 tons; the designers estimate it at an impressive forty-three tons. The exceptional length of these enormous engines—just over ninety feet—is navigated around the curves of mountainous routes by a clever joint in their solid steel frames. This is just the latest of American engines; however, it’s not the largest, as the Topeka shops of the Santa Fe Railroad [Pg 127]claim that title with their new Mallets, each measuring 121 feet long and weighing a total of 810,000 pounds. When you consider the Santa Fe giants, a 500-ton locomotive doesn’t seem so far off. These engines, designed for pushing freight over steep grades in the Southwest, were built from two of the Santa Fe’s heaviest freight engines. They can operate easily in either direction since there isn’t a turntable anywhere that could accommodate them.

 

One of the “diamond-stack” locomotives used on the Pennsylvania Railroad in the early seventies

One of the "diamond-stack" trains that were used on the Pennsylvania Railroad in the early 1970s.

Prairie type passenger locomotive of the Lake Shore

Lake Shore Prairie-style passenger train

Pacific type passenger locomotive of the New York Central

Pacific-style passenger train of the New York Central

Atlantic type passenger locomotive, built by the Pennsylvania Railroad at its Altoona Shops

Atlantic-style passenger train, developed by the Pennsylvania Railroad at its Altoona Shops

 

One of the great Mallet pushing engines of the Delaware & Hudson Company

One of the important Mallet locomotives of the Delaware & Hudson Company

A ten-wheeled switching locomotive of the Lake Shore

A ten-wheeled switcher locomotive from the Lake Shore

Suburban passenger locomotive of the New York Central

Suburban commuter train of the New York Central

Consolidation freight locomotive of the Pennsylvania

Pennsylvania freight consolidation locomotive

 

In recent years, the rather graceful custom of giving names to the classification of locomotives has been extended to the passenger motive-power. In 1895, the Baldwins created the Atlantic type of four-driver locomotive for high-speed service both on the Atlantic Coast Line and on the Atlantic City Railroad, from Camden to the ocean—and the name has stuck. The Brooks plant of the American Locomotive Company at Dunkirk similarly developed the Pacific type for passenger locomotives with six drivers instead of four. The Prairie type was appropriately enough sponsored by the Burlington system. It is like the Pacific type save that the forward or lead truck (the Englishman would blandly call it the “bogey”) has but two instead of the conventional four wheels.

In recent years, the elegant tradition of naming classifications of locomotives has expanded to passenger engines. In 1895, Baldwin introduced the Atlantic type of four-driver locomotive designed for high-speed service on both the Atlantic Coast Line and the Atlantic City Railroad, running from Camden to the ocean—and the name has remained. The Brooks plant of the American Locomotive Company in Dunkirk similarly developed the Pacific type for passenger locomotives, featuring six drivers instead of four. The Prairie type was fittingly introduced by the Burlington system. It resembles the Pacific type, except that the forward or leading truck (which an English person would casually refer to as the “bogey”) has only two wheels instead of the usual four.

Your locomotive-builder is apt to be more systematic about these types of engine, and he falls back on what is generally known as Whyte’s classification. The basis of this simple system is in the number of wheels of the engine itself. Each type is described by a series of three numbers, the first of these being the number of wheels in front of the drivers, the second the number of drivers, and the third the number of wheels to the rear of these. The eight-wheel American type, the simplest for illustration here, would thus be described as “4-4-0.”

Your locomotive builder tends to be more organized when it comes to these types of engines, and he relies on what’s commonly known as Whyte’s classification system. This straightforward system is based on the number of wheels on the engine itself. Each type is described by a series of three numbers: the first number represents the number of wheels in front of the drivers, the second the number of drivers, and the third the number of wheels behind them. The eight-wheel American type, which is the easiest to illustrate here, would be described as “4-4-0.”

The trailer, which is described by the third number in this series, is a recent addition to the locomotive family[Pg 128] in this country. It came from the constant lengthening of the fire-box, due to the necessity of providing greater steam-power for engines of increasing weight and cylinder capacity. When the fire-box began to overhang too far, the trailer-wheels were introduced, and a device was affixed to the locomotive by which they might receive its weight for hill-climbing purposes. This last device has not proved particularly successful. But the trailer itself has become a fixed device in locomotive construction. When the third figure in Whyte’s classification is a cypher it simply means that there are no trailers. Similarly the first figure a cypher, indicates the absence of a forward truck or even wheels, which is common in some forms of switch-engines, where the weight is entirely concentrated on the drivers for better gripping power upon the rail.

The trailer, described by the third number in this series, is a recent addition to the locomotive family[Pg 128] in this country. It resulted from the ongoing lengthening of the fire-box, which was necessary to provide greater steam power for engines that were getting heavier and had larger cylinders. When the fire-box started to extend too much, trailer wheels were introduced, along with a mechanism attached to the locomotive that allowed it to transfer some of its weight for climbing hills. This last mechanism hasn’t been very successful. However, the trailer itself has become a standard feature in locomotive design. When the third number in Whyte’s classification is a zero, it simply means there are no trailers. Similarly, if the first number is a zero, it indicates the absence of a forward truck or even wheels, which is common in some types of switch engines where the weight is entirely focused on the drivers to provide better traction on the rail.

Such, in brief, is the development of the locomotive. It has been development rather than change, for while some designers have fretted about whether the engine’s cab should be in the middle of the boiler or at its end and others have recently developed the Walsheart gears upon the outside of the engine frame, where it is of easier access than the old-style links, the general design of the iron-horse remains practically the same as that given it by our grand-daddies. They planned carefully and they planned for the long years. The essential features of their designs have not been questioned. It has simply been a problem of growth.

Such is the brief history of the locomotive's development. It's been more about evolution than change. While some designers have debated whether the engine's cab should be in the middle of the boiler or at the back, and others have recently introduced the Walschaerts gears on the outside of the engine frame for easier access compared to the old-style links, the overall design of the iron horse is still very much like what our grandparents created. They designed thoughtfully, considering the long term. The key features of their designs have remained unquestioned. It’s primarily been a matter of growth.


From out of the fiery womb of steel comes the locomotive. If you would better understand the iron horse, find your way to any of the great plants in which he is being built. Begin at the beginning in a factory, which seems, with dozens of shops and great yards, to be almost a miniature city. Begin at the draughting-rooms where each locomotive is given a whole ledger page—sometimes two or three—for specifications. From those specifications, the young draughtsmen take their instructions. They[Pg 129] work out their charts and elevations, their detailed plans; and the ink is hardly dry upon their drawings before they are being whisked away to the blueprint rooms. The blueprints are still damp, when in turn they are hurried to the different construction shops of the plant.

From the fiery heart of steel comes the locomotive. If you want to fully grasp the iron horse, head to any of the major factories where it's being built. Start at the beginning in a factory that, with its numerous workshops and large yards, feels almost like a small city. Begin in the drafting rooms where each locomotive gets an entire ledger page—sometimes two or three—for its specifications. From those specs, the young draftsmen take their cues. They work out their charts and elevations, their detailed plans; and the ink is hardly dry on their drawings before they're quickly sent off to the blueprint rooms. The blueprints are still damp when they, in turn, are rushed to the various construction shops in the plant.

You see these shops, one by one, in care of an expert guide. You see the wooden patterns going to the blast furnaces at the foundries and to the sullen tappings of the trip-hammers. You leave the blacksmiths and stand for a moment—not long—under the terrific din of the boiler-makers. The boiler, the great trunk of the locomotive, is built of steel plate—plate that is the very pride of the rolling-mills. In some foreign lands, copper fire-boxes are demanded; but the real American locomotive has these also of steel.

You see these shops, one by one, with an expert guide. You watch the wooden molds being sent to the blast furnaces at the foundries and hear the heavy pounding of the trip-hammers. You leave the blacksmiths and pause for a moment—not long—under the deafening noise of the boiler-makers. The boiler, the main part of the locomotive, is made of steel plate—the kind that the rolling mills take great pride in. In some countries, copper fire-boxes are preferred; but the true American locomotive uses steel for those too.

The steel plates are rolled to form the boiler itself, flanged by angle-workers into the square fire-box. Finally the boiler and the fire-box are riveted together, section by section—made as fast by steel thread as man’s ingenuity can make them. Together they form a unit. Another unit is being formed in an adjacent shop, the solidly welded steel frame in which the boiler shall yet set, and to which truck and drivers will be firmly fastened. Forward on this frame will sit the cylinders; in another corner of this shop they are being made ready. Cast-iron still remains the best material for the cylinders and the steam-chests. These are cast in one piece and the rule holds good where there are two cylinders, as in the case of the compounds. The cylinders, and steam-chest for one side and half the “saddle” of the locomotive, upon which the forward end of the boiler rests, are nowadays generally made in a single casting. After that it is a simple enough matter to smooth down the outer surface, bore the cylinders to perfect surfacing, and line the steam-chests with a bushing that can be readily removed once it is worn out.

The steel plates are rolled to create the boiler itself, shaped by angle workers into the square firebox. Finally, the boiler and the firebox are riveted together, section by section—secured by steel threads as much as human ingenuity can make them. Together they form a unit. Another unit is being built in an adjacent shop, the solidly welded steel frame where the boiler will eventually sit, and to which the truck and drivers will be securely attached. The cylinders will be placed on this frame; they're being prepared in another corner of the shop. Cast iron is still considered the best material for the cylinders and the steam chests. These are cast as a single piece, and the same rule applies when there are two cylinders, like in the case of compounds. The cylinders and steam chest for one side, along with half of the "saddle" of the locomotive, where the front end of the boiler rests, are typically made in one single casting today. After that, it's fairly straightforward to smooth the outer surface, bore the cylinders to achieve a perfect finish, and line the steam chests with a bushing that can be easily replaced once it wears out.

The driving-wheels are an important detail of the [Pg 130]construction of the locomotive. They are made in rough castings—of steel for fast passenger engines, and of iron for other forms of motive power—and are then made true in giant lathes. The steel tires are shrunk on the wheels, a work of astounding nicety; and in turn the wheels themselves are heated and shrunk upon the axles—of the best steel that man can forge. To place these wheels upon the axles is hair-line work. A 9-inch hub receives an axle just 8.973 inches—no more, no less—in diameter. It is keyed and then under the slight expansion of a gentle heat it is rammed upon the axle-end. It goes on to stay, and stay it must.

The driving wheels are a crucial part of the [Pg 130] construction of the locomotive. They are initially cast from rough steel for fast passenger engines and from iron for other types of power sources, and then they’re accurately shaped in large lathes. The steel tires are carefully fitted onto the wheels, a task requiring incredible precision. Then, the wheels themselves are heated and fitted onto the axles, which are made of the highest quality steel available. Mounting these wheels onto the axles requires extreme precision. A 9-inch hub fits an axle that measures exactly 8.973 inches in diameter—no more, no less. It's keyed in place, and then, under a little bit of heat to expand, it’s forced onto the axle end. Once it’s on, it stays for good, and it has to.

From all these shops, a busy industrial railroad brings the different parts to the great and busy hall of the erecting-shop, a vast place of vast distances and filled always with the noisy clatter of great industry. Here the different parts, which have been carefully built by skilled artisans, are assembled into the finished whole. The cylinders and saddle-halves are placed and firmly riveted together. Into the collar of that saddle a giant overhead crane carefully sets the boiler and the fire-box. They are quickly riveted to the upper flange of the saddle: the locomotive is coming into a semblance of itself.

From all these shops, a busy industrial railroad brings the different parts to the large and bustling hall of the assembly shop, a huge space with great distances, always filled with the noisy clatter of heavy machinery. Here, the various parts, carefully built by skilled workers, are put together into the finished product. The cylinders and saddle halves are positioned and firmly riveted together. A giant overhead crane carefully places the boiler and firebox into the collar of the saddle. They are quickly riveted to the upper flange of the saddle: the locomotive is starting to take shape.

The cab is fastened into position; then the boiler-makers descend upon the unfinished engine and place the 200 or more flue-tubes that run from fire-box to smoke-box, just underneath the stack. They make every tube and joint fast—put into the growing locomotive all the energy and all the skill of good workmanship. When they are gone the giant crane again comes noiselessly down along the ceiling. It reaches down, grasps the engine-trunk, and swings it high aloft.

The cab is secured in place; then the boiler workers come in to work on the unfinished engine and install the 200 or more flue tubes that run from the firebox to the smoke box, just below the stack. They make sure every tube and joint is tight—putting in all their energy and skill into making a high-quality locomotive. Once they're done, the massive crane moves quietly along the ceiling. It lowers down, grabs the engine trunk, and lifts it up high.

Down there, resting on real railroad tracks, are the driving-wheels and the lead truck, carefully spaced in anticipation. The crane, lifting the fifty tons of boiler and frame with no apparent effort whatsoever, places its load[Pg 131] squarely upon the wheels that are to carry it. Again the mechanics are busy; the engine is growing into a solid unit. Upon their heels follow testers, men who must look for steam or water leaks. They work under a test of air, carrying lighted candles into every nook and cranny of the giant. If the candle flutters, air is escaping, and the leak must be found.

Down there, resting on actual railroad tracks, are the driving wheels and the lead truck, spaced out carefully in anticipation. The crane, effortlessly lifting the fifty-ton boiler and frame, places its load[Pg 131] squarely onto the wheels that will support it. Once again, the mechanics are hard at work; the engine is coming together as a solid unit. Right behind them are the testers, men who need to check for steam or water leaks. They operate under an air test, bringing lit candles into every corner of the giant machine. If the candle flickers, it means air is escaping, and they need to locate the leak.

Finally comes the report “O. K.” from the testing crew. The stacks, the steam and sand domes, and the air-brakes are being made fast. The engine is hurried off to the paint-shop. There it may find its companion in life, the humble useful tender already awaiting it. It came direct from the tender shop; for the appendage of the locomotive is no longer a specially rigged flat-car but a solid steel plate construction built to carry some 9,000 gallons of water and about 16 tons of coal. Only a little time ago, a New Yorker, scion of a wealthy and famous family of railroaders, proved himself worth his oats by designing a tender of great practicability and of great economy of construction.

Finally, the testing team gives the report "O.K." The boilers, steam and sand domes, and air brakes are being secured. The engine is quickly sent off to the paint shop. There, it may meet its partner in life, the reliable tender that's already waiting for it. It came straight from the tender shop; the addition to the locomotive is no longer a specially made flatcar but a sturdy steel plate design built to hold about 9,000 gallons of water and roughly 16 tons of coal. Not long ago, a New Yorker, a member of a wealthy and well-known railroad family, proved his worth by designing a tender that is both highly practical and cost-effective to build.

When the engine emerges from the paint-shop it is gorgeous and refulgent—brilliantly new. Unless it is going to foreign lands, when it must be partly dismantled and crated, it will ride its own wheels to the road which has purchased it. A string of new locomotives may be sprinkled through a freight train—never coupled together—in charge of an inspector from the locomotive company, who will bunk in one of the cabs and never leave his charges until they have been receipted for. After that the locomotive begins to bend to the work for which he was created. Unless he is of a very unusual sort or was built for some very especial purpose, he soon loses his identity. The days are gone when locomotives were christened after the fashion of ships. There are too many of them. Each is given the cold informality of a number, marshalled for service in a mighty company.

When the engine comes out of the paint shop, it looks stunning and brand new. Unless it's heading overseas, where it has to be partially taken apart and packed up, it will drive itself on its own wheels to the road that bought it. A few new locomotives might be mixed in with a freight train—never coupled together—under the watch of an inspector from the locomotive company, who will sleep in one of the cabs and stay with them until they are officially delivered. After that, the locomotive starts to do the job it was built for. Unless it’s something really special or made for a unique purpose, it quickly loses its individuality. The days of naming locomotives like ships are over. There are just too many of them. Each one gets the impersonal treatment of a number, organized to serve in a large company.

[Pg 132]Cars came as corollary to the locomotive. In the beginning the passenger coaches were nothing more or less than old-time stage-coaches which had been set upon wheels so flanged as to enable them to stay upon the rail. So it was that the first cars built for the railroad followed stage-coach models. It was a practical necessity from the first to draw more than one small coach at a time, so the couplings and the bumper devices came as a matter of development. Then came the day when an aspiring inventor grouped several stage-coaches together on a single rigid frame and he had really developed a form of railroad coach—a form which our English and continental cousins still cling fondly to, in despite of its most apparent disadvantages.

[Pg 132]Cars originated from locomotives. At first, passenger coaches were simply old-fashioned stagecoaches placed on wheels designed to keep them on the track. That's how the first train cars, based on stagecoach designs, were made. It was a practical need from the start to pull more than one small coach at a time, so couplings and bumpers were developed. Eventually, an innovative inventor connected several stagecoaches to a single rigid frame, creating a true form of railroad coach—one that our British and European friends still cherish, despite its obvious drawbacks.

Four wheels quickly gave way to eight. In the early thirties, Ross Winans developed a double-truck car for use on the Baltimore & Ohio. Compared with anything that had gone before it was certainly a pretentious vehicle. It was thirty feet in length, four-wheel trucks being attached at the ends, very much after the present fashion. There were seats on the flat roof, which were reached by a ladder in the corner, and the car itself was divided into three compartments. A little later Winans tore out the cross partitions in the car and introduced the end doors and the centre aisle, thus establishing the American passenger coach of to-day. The Baltimore & Ohio manufactured a number of these coaches at its famous Mount Clare shops. They were known for years as the “Washington cars,” probably because they were the first run on the Washington branch.

Four wheels quickly turned into eight. In the early thirties, Ross Winans created a double-truck car for the Baltimore & Ohio. Compared to all previous designs, it was definitely an impressive vehicle. It was thirty feet long, with four-wheel trucks attached at each end, much like what we see today. There were seats on the flat roof, accessible by a ladder in the corner, and the car was divided into three compartments. Soon after, Winans removed the cross partitions and added end doors and a center aisle, effectively creating the modern American passenger coach. The Baltimore & Ohio produced several of these coaches at its renowned Mount Clare shops. They were referred to for many years as the “Washington cars,” likely because they were the first to operate on the Washington branch.

If Winans had been able to establish his patent rights to the double-truck car he might have reaped a fortune from its royalties alone. But when he went to assert his right as an inventor, it was discovered that the idea was not absolutely new. Gridley Bryant, in his old Quincy Granite Railroad, just south of Boston, had used the device in crude form. The four-wheeled flat cars which he had[Pg 133] employed in bringing stone from the quarries down to the dock were not long enough for granite slabs. He had met that emergency by fastening two of them together with coupling-rings, and thus in a way had created the eight-wheel car. So Winans lost his patent although credit is given him for having really developed the passenger car of to-day.

If Winans had been able to secure his patent rights for the double-truck car, he could have made a fortune just from the royalties. However, when he tried to claim his rights as an inventor, it turned out that the idea wasn't completely original. Gridley Bryant had used a similar device in a basic form on his old Quincy Granite Railroad, just south of Boston. The four-wheeled flat cars he used to transport stone from the quarries to the dock weren't long enough for granite slabs. To solve this problem, he combined two of them with coupling rings, effectively creating the eight-wheel car. Because of this, Winans lost his patent, even though he is credited with truly developing the modern passenger car.

The form, once set, came quickly into vogue. In a few of the Southern States, old-fashioned gentlemen followed the early English fashion of having their private carriages attached to flat freight-cars whenever they went on railroad trips, but even this was a passing fad. At that time carriages were no novelty, and railroad cars were. They were stuffy little affairs compared with the coaches of to-day, miserably lighted and heated and ventilated, but Americans were very proud of them. The fashion that made early locomotives gay with color, with brass and burnished metals of other sorts, found full scope upon the passenger cars, both inside and out. They were pannelled and striped, ornamented and lettered to the limit of the skill of gifted painters. A coach, named the Morris Run, on the old Tioga Railroad, which began running south from Elmira about 1840, was decorated in red and green and yellow and blue and gilt and several other colors. It would have made a modern circus band wagon inconspicuous. But the day came when the brass stars and the red stack-bands began to disappear with the names from the locomotives and in that day the railroad cars became subdued in colorings. Some of the gay frescoes of the interiors, typical of the taste of an earlier day, were in use within the present generation.

The design quickly became popular once it was established. In a few Southern States, traditional gentlemen stuck to the old English custom of attaching their private carriages to flat freight cars for railroad trips, but that was just a temporary trend. Back then, carriages were common, while railroad cars were a new thing. They were cramped and poorly lit compared to today’s coaches, with terrible heating and ventilation, yet Americans took great pride in them. The trend that made early locomotives colorful, adorned with brass and shiny metal, also applied to passenger cars, both inside and outside. They were paneled and striped, decorated and lettered as much as the skills of talented painters allowed. One coach, called the Morris Run, on the old Tioga Railroad, which started running south from Elmira around 1840, was painted in red, green, yellow, blue, gold, and many other colors. It would have made a modern circus wagon look plain. However, eventually, the brass stars and red stack bands started to fade away along with the names on the locomotives, and railroad cars became toned down in color. Some of the bright frescoes from the interiors, typical of earlier tastes, were still in use in the current generation.

While the “Washington cars” set a type, there was much yet to be accomplished in the development both of the passenger coach and of the freight car, and this much was chiefly in the line of the development of safety devices. The old-time passenger rode in a very decent fear of his life. Sometimes a loosened end of one of the “strap rails”[Pg 134] would come plunging up through the flimsy floor of the coach and impale some unfortunate passenger upon its end against the ceiling; other times the cars would go rolling off the banks and crashing into kindling-wood against one another. They were lightly built contrivances, incapable of standing any sort of shock or collision.

While the "Washington cars" set a standard, there was still a lot to be done in enhancing both passenger coaches and freight cars, especially regarding safety features. Passengers back then had a reasonable fear for their safety. Occasionally, a loose end of one of the "strap rails"[Pg 134] would shoot up through the weak floor of the coach and impale some unlucky passenger against the ceiling. Other times, the cars would derail and crash into each other like matchsticks. They were lightly constructed, unable to withstand any kind of impact or collision.

But improvements came one by one—better devices for coupling them together, culminating in the modern automatic “jaw coupler,” better framing, better platforms, better trucks, improved hand-brakes; and after them the now universal air-brakes made life safer both for the traveller and the railroad employee. Finally came the steel-end vestibule; and where cars have been equipped with this very comfortable device, telescoping in collision, a very common and disastrous accident in which one car-shell enveloped another, has been rendered impossible.

But improvements came gradually—better devices for connecting them together, leading to the modern automatic “jaw coupler,” improved framing, better platforms, better trucks, upgraded hand-brakes; and after that, the now-standard air-brakes made life safer for both travelers and railroad workers. Finally, the steel-end vestibule was introduced; where cars are equipped with this comfortable feature, telescoping during a collision—a frequent and disastrous accident where one car enveloped another—has been made impossible.

The car-platforms for many years remained a menace and a problem. An early railroad in New Jersey sought to emphasize their danger by painting on an inner panel of each car-door a picture of a newly made grave, surmounted by a tombstone, on which was inscribed: “Sacred to the memory of a man who stood upon a platform.” The railroad used every method to keep its passengers off the platforms at first. Afterwards they began to encourage it and to devise means to promote a general intercourse between the cars.

The car platforms were a danger and a problem for many years. An early railroad in New Jersey highlighted this risk by painting a picture of a freshly dug grave, topped with a tombstone, on the inner panel of each car door. The inscription read: “Sacred to the memory of a man who stood upon a platform.” Initially, the railroad tried every way to keep its passengers off the platforms. Later, they started to encourage it and came up with ways to promote interaction between the cars.

The dining-car, of which much more in another chapter, was a prime factor in this change of attitude on the part of railroad officers. Its use necessitated passengers going the length of the train, a movement which, in itself, was facilitated by the main design of American cars, as differentiated from those of English railroads. When the English roads began the universal use of dining-cars they had to revamp the entire plan of their car construction and produce what are still known across the Atlantic as “corridor trains.”

The dining car, which will be discussed further in another chapter, played a key role in this shift in attitude among railroad officials. Its use required passengers to walk the length of the train, a movement that was naturally supported by the main design of American train cars, unlike those of British railroads. When British railroads started using dining cars universally, they had to completely redesign their car construction and create what are still referred to across the Atlantic as “corridor trains.”

To make such communication safe, George M. Pullman,[Pg 135] the sleeping-car man, set forth to devise a platform protection. Back in the fifties there had been something of the sort on the old Naugatuck Railroad in Connecticut, rough canvas curtains enclosing the platforms; but these had been built to facilitate car ventilation, and failing in this, they were abandoned after three or four years of trial. Pullman did better. He devised a platform enclosure of folding doors and placed a steel frame at the end of his vestibule that did more than merely protect passengers from the stress of weather; these, of course, then served as effective anti-telescoping devices. The Pennsylvania Railroad began the use of these vestibules in 1886 and they were soon universally adopted by American railroads on their fast through trains.

To ensure safe communication, George M. Pullman,[Pg 135] the sleeping-car guy, set out to create a platform protection system. Back in the fifties, there was something similar on the old Naugatuck Railroad in Connecticut—rough canvas curtains surrounding the platforms—but these were intended to improve ventilation, and since they failed to do so, they were discarded after three or four years. Pullman did better. He designed a platform enclosure with folding doors and installed a steel frame at the end of his vestibule that did more than just shield passengers from the weather; these also acted as effective anti-telescoping devices. The Pennsylvania Railroad started using these vestibules in 1886, and they were quickly adopted by American railroads on their fast through trains.

After that a better vestibule was devised by Col. W. D. Mann, one that extended the full width of the car. In fact the platform of the car had practically ceased to exist, the structure being full-framed to include its entrances at both ends.

After that, Col. W. D. Mann designed a better vestibule that spanned the entire width of the car. In fact, the platform of the car had almost disappeared, as the structure was fully framed to include entrances at both ends.

After the vestibule came the steel car, introduced within the past ten years for freight service, and within the past five or six for passenger equipment. It has everything to commend it, save a slightly increased original cost, which is more than compensated by economy of maintenance, to say nothing of the intangible but certain raised factor of safety. It is to become universal; the wooden car will become extinct upon American railroads almost as soon as the present equipment is worn out and sent to the scrap-heap.

After the entrance area came the steel car, which has been used for freight service for the past ten years and for passenger service for the last five or six. It has everything going for it, except for a slightly higher initial cost, which is more than offset by lower maintenance expenses, not to mention the clear but hard-to-measure increase in safety. It's set to become the standard; wooden cars will almost entirely disappear from American railroads as soon as the current ones are worn out and sent for scrap.

Of the forms and varieties of railroad passenger coaches there are many, and these will be described when we come to consider in a later chapter the luxury of modern railroad travel. But the variety of passenger equipment quite pales before that of the freight service. Flat-cars, coal-cars, box-cars, grain-cars, live-stock cars—the list runs on into catalogue form. There are refrigerator cars that are kept filled with salt and ice or ice alone, precooled cars[Pg 136] that are merely kept air-tight, and ventilator cars employing a distinct reverse of that method; and up in northern climates there are heater-cars which are kept warm by lamps or by stoves and which are used for the transportation of fresh fruit and vegetables in winter just as the refrigerator-cars and the precooled cars are used for that same purpose in summer.

Of the different types of railroad passenger coaches, there are many, and we will go over them when we discuss the luxury of modern train travel in a later chapter. However, the variety of passenger cars is nothing compared to that of freight service. There's a long list that includes flat cars, coal cars, box cars, grain cars, and livestock cars. There are refrigerator cars filled with salt and ice or just ice, precooled cars[Pg 136] that are simply sealed tight, and ventilator cars that use the opposite method; plus, in colder climates, there are heater cars that stay warm with lamps or stoves, used for transporting fresh fruit and vegetables in winter, just like refrigerator cars and precooled cars are used for that purpose in summer.

Almost all the safety devices that have been added to the running-gear of the passenger equipment have been added to the freight equipment also, to the great safety and peace of mind of the railroad employee. The car itself remains the simple essential of the very beginnings of the railroad. Its change has been a change in size, in weight, and in strength.

Almost all the safety features that have been added to the passenger train equipment have also been added to the freight equipment, greatly enhancing the safety and peace of mind of railroad employees. The train car itself still remains the fundamental aspect from the very beginnings of railroads. Its transformation has mainly been in terms of size, weight, and strength.

The first freight cars of the very old railroad at Mauch Chunk weighed 1,600 pounds each, and were permitted to carry a weight or “burden” of only 3,200 pounds. When the Boston & Albany first began using freight cars 30 feet long, it was so confused that it gave each end of the car a separate number for convenience in billing and designating consignments. Nowadays 40 tons is the right load for an efficient car, although they go as high as 55 and 60 tons’ capacity; the car itself may weigh approximately half that figure.

The first freight cars of the very old railroad at Mauch Chunk weighed 1,600 pounds each and were allowed to carry a weight or “burden” of only 3,200 pounds. When the Boston & Albany first started using freight cars 30 feet long, it was so disorganized that it gave each end of the car a different number for easier billing and tracking of shipments. Today, 40 tons is the standard load for an efficient car, although they can handle up to 55 and 60 tons; the car itself may weigh about half that amount.

Freight cars by hundreds of thousands go bumping all over the different railroads of the land, and all the while they are getting bumped and broken in accidents—large and small. In such cases they are hauled to the nearest shop of the railroad upon which they are travelling and there repaired at the cost of the road that owns them. In earlier days, the job of master mechanic was no sinecure, for each road built its cars upon its own plans and no two of these plans were alike. A simple broken part necessitated the manufacture of a new part. It was a matter of great confusion and expensive to every line.

Freight cars by the hundreds of thousands are constantly bouncing around on various railroads across the country, and they're often getting damaged in accidents—big and small. When that happens, they're taken to the nearest shop of the railroad they're on and repaired at the expense of the railroad that owns them. Back in the day, being a master mechanic was no easy job, since each railroad made its cars according to its own designs, and no two designs were the same. Even a simple broken part required making a new one from scratch. This was a hassle and costly for every line.

The organization of the Master Car Builders, in 1867, solved that problem. This organization, through [Pg 137]committee, made first the freight car standard and then the passenger standard. Axles, bolts, king-pins—every one of the intricate car-parts—were brought to standard and numbered sizes. After that all that a master mechanic had to do was to keep an assortment of standard car parts in his store-room, and he could make reasonable repairs to any car that travelled rails. The standardization has gone steadily forward year by year; it has included a variety of things, even such details as systematic numbering and lettering of cars. It is one of the evidences of the constant bettering of the American railroad, the steady effort to bring it to an economical and scientific basis.

The formation of the Master Car Builders in 1867 addressed that issue. This group, through the [Pg 137]committee, first established the freight car standard and then the passenger car standard. Axles, bolts, king-pins—every intricate part of the car—was standardized and assigned specific sizes. After that, all a master mechanic needed to do was keep a stock of standard car parts in his storage area, allowing for reasonable repairs on any train car on the tracks. Standardization has continued to advance each year; it has encompassed a variety of aspects, even including systematic numbering and labeling of cars. It stands as proof of the ongoing improvement of the American railroad, a consistent effort to make it more economical and scientific.

Recently some of the railroads have made intelligent experiments, seeking to devise a vehicle that should be both locomotive and car, and that should be especially adapted for small side-lines, where traffic runs exceedingly light. Some success has been found in the use of a passenger coach, into which a gasolene engine has been introduced, and several of these cars are in regular use in the West. Two or three of them have been employed for three or four years on Union Pacific branches in and around Denver. They render a possible solution for one railroad problem—the problem of providing sufficient service for some branch where local traffic is slight. The gasolene car requires but two men, as against a minimum crew of five men for even the smallest steam passenger train. It can be quickly handled, will make many successive stops readily, and generally provides an efficient addition to the regular passenger equipment. A few years ago it would have given the standard steam railroads an excellent weapon against the constant encroachments of paralleling electric roads through their good passenger traffic districts; even to-day it offers a possible solution of the difficult problem of the very small branch side-lines.

Recently, some railroads have been experimenting intelligently, trying to create a vehicle that serves both as a locomotive and a car, particularly suited for small side-lines where traffic is very light. They've had some success using a passenger coach equipped with a gasoline engine, and several of these cars are regularly used in the West. A couple have been in operation for three or four years on Union Pacific branches in and around Denver. They present a possible solution to one railroad challenge—the need to provide enough service for branches with low local traffic. The gasoline car requires only two crew members, compared to the minimum of five for the smallest steam passenger train. It can be handled quickly, makes numerous successive stops easily, and generally provides an efficient addition to regular passenger services. A few years ago, it would have given standard steam railroads a strong advantage against the constant competition from electric lines in their prime passenger traffic areas; even today, it offers a potential solution for the challenging issue of very small branch lines.

 

 


CHAPTER IX

REBUILDING A RAILROAD

Fixing a Railroad

Reconstruction Necessary in Many Cases—Old Grades too Heavy—Curves Straightened—Tunnels Avoided—These Improvements Required Especially by Freight Lines.

Reconstruction is necessary in many situations—old grades are too steep—curves have been straightened—tunnels are avoided—these improvements are especially needed for freight lines.

 

To the operating heads of the great railroad systems, rebuilding a line is to-day a far more important problem than the building of new routes. The country has grown—grown in wealth, among other things. The causes that demanded the very greatest economy in the building of early railroad lines no longer exist. The hill that the early engineer carefully rounded with his line is now pierced without a second thought. Grades that were once deemed slight are now classed as impossible. The almost infinite development in the operation of the railroad has seen the grade or the curve, not as a slight matter, but as a matter which, however slight in a single instance, becomes in the course of constant operation a heavy operating expense. To-day the operating folk of the big railroads are counting the pennies where they countlessly multiply in these fashions; it is one of the greatest factors in the grinding operation competition between the great railroad systems of the country.

To the heads of major railroad systems, rebuilding a line today is a much bigger challenge than creating new routes. The country has evolved—growing in wealth, among other things. The reasons that required extreme cost-saving measures when building early railroad lines are no longer relevant. The hill that early engineers carefully navigated is now cut through without hesitation. Gradients that were once considered minor are now seen as impossible. The significant advancements in railroad operation have changed the grade or curve from a minor concern to a significant operational expense, regardless of how slight it may seem in individual cases. Today, the operations teams of the major railroads are meticulously counting every penny as costs accumulate in these ways; it has become one of the leading factors in the fierce competition among the country's large railroad systems.

It is all quite as it should be. The early builders did the best that they might do with the opportunities that were theirs. They got the railroad through. It developed wealth for itself, as well as for the territory it served; and with that wealth it is enabled in these piping days of peace and plenty to correct the alignment errors of the early builders. Moreover, there are frequent cases where the steady increase of traffic has rendered it necessary[Pg 139] for a railroad to parallel its trunks with new lines, quite aside from the consideration of grade and curve.

It’s all exactly as it should be. The early builders did their best with the opportunities they had. They got the railroad built. It generated wealth for itself and for the areas it served; and with that wealth, it can now fix the alignment mistakes of the early builders during these times of peace and prosperity. Additionally, there are often situations where the ongoing rise in traffic has made it essential[Pg 139] for a railroad to add new lines parallel to its main routes, not just because of the grade and curves.

As far back as the early fifties this great work of rebuilding the trunk-line railroads was begun. Certain serious errors in the original alignment of the Baltimore & Ohio Railroad between Baltimore and the Potomac River were corrected, even though at a considerable expense. As time went on, other railroads continued this correction work. It is still being prosecuted east and west of the Mississippi. Ten million dollars, fifty million dollars, looks like a lot of money to the stockholders of any company, when their president tells them that this is to be the cost of this new relief line, this reconstruction, that cut-off; but what is $1,000,000 when it is going to save more than $100,000 a year in the operation of your railroad? It is the big sight of the big situation that the railroads make nowadays at this reconstruction work.

As early as the 1950s, this major effort to rebuild the trunk-line railroads began. Some significant mistakes in the original path of the Baltimore & Ohio Railroad between Baltimore and the Potomac River were fixed, despite the high costs. Over time, other railroads continued this correction work. It’s still happening on both sides of the Mississippi. Ten million dollars or even fifty million dollars seems like a lot to the shareholders of any company when their president tells them this is the estimated cost for the new relief line, the reconstruction, or the cut-off; but what does $1,000,000 mean when it’s going to save more than $100,000 a year in operating your railroad? It’s the big picture that railroads focus on these days with this reconstruction effort.

Mr. Harriman, with his transcontinentals from the Mississippi watersheds west, was almost the pioneer in this work of wholesale reconstruction. The wholesale operating benefits that have resulted from it in the case of his group of Pacifics have been largely responsible for his preëminence in the railroad world. And yet, once his method was tried, it all seemed simpler than A, B, C.

Mr. Harriman, with his transcontinental railroads from the Mississippi watersheds west, was almost a pioneer in this large-scale reconstruction effort. The significant operating benefits that came from it for his group of Pacific railroads have played a major role in his leading position in the railroad industry. And yet, once his approach was put into action, it all appeared simpler than A, B, C.

Take the case of the Lucin cut-off on his Southern Pacific. When the Union Pacific was being pushed across the plains and threaded over the Rockies and the Sierras, the Great Salt Lake of Utah lay directly in its path. The railroad did the obvious thing and carefully made a detour around the lake. When Mr. Harriman took over the Union Pacific, then in a state of physical decadence, and linked it with his Southern Pacific, and surveyed the situation carefully, he decreed that the Great Salt Lake should no longer cause a trunk-line railroad to double in its path. He caused a line to be surveyed direct across the marshy lake from Ogden to Lucin and when that was done he had a line—on paper—103[Pg 140] miles long as against 147 miles by the old line. The engineer hesitated, but Harriman urged and they courageously began the construction of miles and miles of embankment and of trestle. Then new difficulties arose. Sink-holes developed. In a few minutes structures that had been the work of long months silently disappeared. The engineers in charge came to Harriman.

Take the case of the Lucin cut-off on his Southern Pacific. When the Union Pacific was being pushed across the plains and threaded over the Rockies and the Sierras, the Great Salt Lake of Utah lay directly in its path. The railroad did the obvious thing and carefully made a detour around the lake. When Mr. Harriman took over the Union Pacific, which was in pretty rough shape, and merged it with his Southern Pacific, he carefully assessed the situation and decided that the Great Salt Lake shouldn’t force a mainline railroad to take a longer route. He had a direct line surveyed across the marshy lake from Ogden to Lucin, and once that was done, he had a line—on paper—103[Pg 140] miles long compared to 147 miles with the old route. The engineer hesitated, but Harriman pushed them, and they boldly began building miles and miles of embankment and trestle. Then new challenges emerged. Sinkholes appeared. In just a few minutes, structures that had taken months to build quietly vanished. The engineers in charge went to Harriman.

“It is not possible,” they told him.

"It can't be done," they told him.

“You must carry it through whether it is possible or not,” Harriman replied.

"You have to see it through, whether it's possible or not," Harriman replied.

Eventually they carried it through.

They finally got it done.


When it was done, the Union Pacific had not only shortened its transcontinental line 44 miles, but it had eliminated more than 1,500 feet of heavy grade and 3,919 degrees of curvature. An operating economy of between $900,000 and $1,000,000 a year had been effected and the stockholders of the company had a good investment for the $10,000,000 that the Lucin cut-off had cost them.

When it was finished, the Union Pacific had not only reduced its transcontinental line by 44 miles, but it had also removed over 1,500 feet of steep grade and 3,919 degrees of curve. They achieved an annual operating savings of between $900,000 and $1,000,000, and the company’s shareholders had a solid return on the $10,000,000 they invested in the Lucin cut-off.

Nor was that all on the Union Pacific. On other sections of its main line similar reconstruction work has added to the economy of operation by millions of dollars each year. For twenty miles west from Omaha, where the old historic transcontinental formerly dipped south to avoid a series of undulating hills, the new Lane cut-off cuts squarely across them—20 miles of deep cuts and heavy fills—“heavy railroad,” as the engineers like to put it. And again, where the old line twisted and wound itself over the Black Hills, and wobbled unsteadily through Wyoming, the reconstruction engineers pressed their work.

Nor was that all with the Union Pacific. In other parts of its main line, similar reconstruction efforts have saved millions of dollars in operating costs each year. For twenty miles west of Omaha, where the old historic transcontinental line used to dip south to avoid a series of rolling hills, the new Lane cut-off goes straight across them—20 miles of deep cuts and substantial fills—“heavy railroad,” as the engineers like to call it. Additionally, where the old line twisted and turned over the Black Hills and wobbled through Wyoming, the reconstruction engineers continued their work.

 

Where Harriman stretched the Southern Pacific in a
straight line across the Great Salt Lake

Where Harriman extended the Southern Pacific in a straight line across the Great Salt Lake

 

Line revision on the New York Central—tunnelling through the bases of these
jutting peaks along the Hudson River does away with sharp and dangerous curves

Changes to the New York Central line—excavating tunnels through the bases of these protruding peaks along the Hudson River removes sharp and dangerous curves.

 

Impressive grade revision on the Union Pacific in the Black Hills of Wyoming.
The discarded line may be seen at the right

Great grade adjustment on the Union Pacific in the Black Hills of Wyoming.
The abandoned track is visible on the right.

 

It is not generally understood that the summit of the Union Pacific is in the Black Hills, which are the first foothill range of the Rockies, rather than in the mountain crest beyond. The Black Hills have always been a baffling proposition, with their short, steep slopes. The engineers wrinkled their brows at the thought of correcting [Pg 141]the old line through there, but Harriman simply said that they must, that the board—which meant E. H. Harriman himself—had directed that 247 feet be cut from the road’s crest there; and 247 feet, almost to the inch, was cut. It took giant fills and embankments and an army of men but the grades were brought to a minimum for a Rocky Mountain stretch. Wooden trestles, old and affording a constant fire-risk, were swallowed up in embankments; a single slice through a hill-top, a quarter of a mile long and eighty feet deep, did its part in reducing the grades; antiquated cars disappeared before equipment of the modern class; dilapidated shanties were supplanted by fine, permanent railroad stations. The new Union Pacific is a monument to the reconstruction engineer—and to E. H. Harriman.

It’s not commonly known that the highest point of the Union Pacific is in the Black Hills, which are the first foothills of the Rockies, rather than in the mountains beyond. The Black Hills have always been a challenging area, with their short, steep slopes. The engineers frowned at the thought of fixing the old line through there, but Harriman simply stated that they had to, that the board—which referred to E. H. Harriman himself—had ordered that 247 feet be removed from the road’s summit there; and 247 feet, almost exactly, was cut. It required massive fills and embankments and a large workforce, but the grades were minimized for that Rocky Mountain stretch. Old wooden trestles, which posed a constant fire risk, were buried in embankments; a single cut through a hilltop, a quarter of a mile long and eighty feet deep, helped reduce the grades; outdated cars were replaced with modern equipment; crumbling shanties were replaced by sturdy, permanent railroad stations. The new Union Pacific stands as a tribute to the reconstruction engineers—and to E. H. Harriman.

The Canadian Pacific Railway, while traversing but one small northeastern corner of the United States, is essentially an American railroad, both in equipment and in operation. It forms an important half of that all-British Red Line encircling the globe, of which any Englishman is so very proud. When the Canadian Pacific Railway was completing its last link in this unbroken line of rails from St. John, N. B., and Montreal, to Vancouver, the question of grades was indeed a secondary one. The vital thing was to cut the line through, and to that end great sacrifices of grade efficiency were made. So that when the line was through, and the first Imperial Limited was making its way from the Atlantic to the Pacific over a single railroad system, it was indeed a line with structural defects. At one point—the famous Big Hill, near Field, Alta.—in order to overcome the steep Rocky Mountain climbs, it was necessary to use from four to six engines for comparatively light freight and passenger trains. And at that, it was difficult to attain a speed of more than four or five miles an hour.

The Canadian Pacific Railway, while only crossing a small northeastern corner of the United States, is fundamentally an American railroad, both in terms of equipment and operation. It represents a crucial half of that all-British Red Line that circles the globe, which any Englishman takes great pride in. When the Canadian Pacific Railway was finishing its last link in this continuous stretch of tracks from St. John, N.B., and Montreal to Vancouver, the issue of grades was really a secondary concern. The main goal was to get the line completed, which led to significant compromises in grade efficiency. So, when the line was finally finished, and the first Imperial Limited was traveling from the Atlantic to the Pacific on a single railroad system, it was indeed a line with structural flaws. At one point—the notorious Big Hill, near Field, Alta.—to tackle the steep Rocky Mountain climbs, it was necessary to use four to six engines for relatively light freight and passenger trains. Even then, it was hard to reach a speed of more than four or five miles an hour.

Within the last three years, this fearful grade has been corrected by the very first spiral tunnels ever built upon[Pg 142] the American continent. Spiral tunnel construction of this kind is not new. It has been used with remarkable success by the railroads of Continental Europe, in piercing the High-Alpine boundaries between France, Germany, Austria, and Italy.

Within the last three years, this dangerous grade has been fixed by the very first spiral tunnels ever built on[Pg 142] the American continent. This type of spiral tunnel construction isn't new. It's been incredibly successful for the railroads in Continental Europe, helping to cross the High-Alpine boundaries between France, Germany, Austria, and Italy.

Coming from the east on the Canadian Pacific Railway, the train first enters the spiral tunnel—they call it the “corkscrew” out in Alberta—under Cathedral Mountain. This first bore is some 3,200 feet in length. Emerging from it, the train runs back east across the Kicking Horse River, then enters the eastern spiral tunnel, and after describing an elliptic curve, emerges, and again crosses the Kicking Horse westward. This whole thing is a perfect maze—the railroad doubling back upon itself twice, tunnelling under two mountains, and crossing the river twice in order to cut down the grade. The work cost $1,500,000. The mere cost of the explosives came to over $250,000. It was one of the really great tunnel jobs of the world. Yet despite the complicated work caused by the spiral shape of the tunnels, they met exactly. The worth of the thing to the Canadian Pacific is shown in the fact that those same trains that formerly required four to six engines, are now handled easily over this Big-Hill grade with but two engines, and at a speed of about twenty-five miles an hour.

Coming from the east on the Canadian Pacific Railway, the train first enters the spiral tunnel—often called the “corkscrew” in Alberta—under Cathedral Mountain. This first tunnel is about 3,200 feet long. After exiting it, the train runs back east across the Kicking Horse River, then enters the eastern spiral tunnel. After following an elliptical curve, it emerges and crosses the Kicking Horse again, heading west. This entire setup is like a perfect maze—the railroad loops back on itself twice, tunnels under two mountains, and crosses the river twice to reduce the grade. The project cost $1,500,000, and over $250,000 was spent just on explosives. It was one of the most impressive tunnel projects in the world. Yet, despite the complex design of the spiral tunnels, they aligned perfectly. The value of this work to Canadian Pacific is evident in the fact that those same trains that used to need four to six engines can now easily handle the Big-Hill grade with just two engines, at a speed of about twenty-five miles per hour.

Other railroads by the dozen, whose lines traverse mountainous or even hilly country, are engaged in this proposition of lowering their grades. F. D. Underwood, president of the Erie, and known as one of the ablest operating heads in this country, has been engaged in cutting off some of the heavy hill-climbs on that old-time route from the seaboard to the lakes. Underwood has already seen Erie’s hopes of success in developing the property as essentially a freighter and for the immediate improvement of that portion of its facilities he has built three new relief lines, a small stretch near Chautauqua Lake in western New York, and then through the upper Genesee[Pg 143] Valley, the third and most important eastward from a point near Port Jervis and piercing the summit of the Shawangunk Mountains.

Other railroads by the dozen, whose lines go through mountainous or hilly areas, are working on this plan to lower their grades. F. D. Underwood, president of the Erie and recognized as one of the most capable operating leaders in the country, has been focused on removing some of the tough hill climbs on that classic route from the coast to the lakes. Underwood has already seen Erie’s chances of success in developing the property mainly as a freight route, and for the immediate upgrade of that part of its facilities, he has built three new relief lines: a small stretch near Chautauqua Lake in western New York, one through the upper Genesee[Pg 143] Valley, and the third, the most important, moving eastward from a point near Port Jervis and cutting through the summit of the Shawangunk Mountains.

The line through the Genesee Valley extends from Hunts, on the Buffalo division, about 20 miles west of Hornell, to Hinsdale on the main line, and is 33 miles long. It cuts off a heavy grade between Hornell and Hinsdale on the main line—a little over one per cent—for both east-bound and west-bound freight. At that particular point, Erie’s west-bound freight approximates 75 per cent of the east-bound, and so the new line recognizes that fact by establishing the west-bound maximum grade at 3-10 of one per cent, as against a maximum of 2-10 of one per cent in the other direction. Brought to a plain understanding, a single locomotive has no difficulty in handling 80 cars, each bearing 40 tons of coal, over this new low-grade line. To take one-half that load over the old main line required a pusher.

The route through the Genesee Valley runs from Hunts, on the Buffalo division, about 20 miles west of Hornell, to Hinsdale on the main line, and it’s 33 miles long. It eliminates a steep grade between Hornell and Hinsdale on the main line—just over one percent—for both eastbound and westbound freight. At that specific point, Erie’s westbound freight is about 75 percent of the eastbound, so the new line acknowledges that by setting the westbound maximum grade at 0.3 percent, compared to 0.2 percent in the other direction. Simply put, a single locomotive can easily pull 80 cars, each loaded with 40 tons of coal, over this new low-grade line. To carry just half that load over the old main line required a pusher.

On the east end of the line, where Erie’s engineers built their greatest low-grade cut-off, the coal rolls down to the seaboard in such quantities as to make the west-bound tonnage only a quarter of the east-bound; so the reconstruction engineers were satisfied with a maximum west-bound grade at 6-10 of one per cent as against the maximum of 2-10 east-bound, in the direction of the heavy traffic. The cut-off, which is double-tracked and is 42½ miles long, increases the distance from New York to Chicago 8 miles; but this is not an essential fact, for, like the Genesee Valley Road it is built exclusively for freight service, and not only almost triples the hauling capacity of a locomotive but actually permits of faster running time for the freight trains between Jersey City and Port Jervis. To build the cut-off required a really great expenditure, for like all these new lines it was “heavy work,” embracing a tunnel nearly a mile long under the crest of the Shawangunk Ridge, and a steel trestle over the Moodna Valley, 3,200 feet in length and 190 feet high. Still[Pg 144] President Underwood can contemplate his locomotives hauling three times their old loads over it. The economy of such a proposition becomes apparent upon the face of it.

On the east end of the line, where Erie’s engineers created their largest low-grade cut-off, coal rolls down to the coast in such large amounts that west-bound tonnage is only a quarter of east-bound tonnage. So, the reconstruction engineers were content with a maximum west-bound grade of 0.6% compared to the maximum of 0.2% for the direction with heavy traffic. The cut-off, which is double-tracked and 42.5 miles long, adds 8 miles to the distance from New York to Chicago; however, this isn't a crucial point because, like the Genesee Valley Road, it was built solely for freight service. It not only almost triples the hauling capacity of a locomotive but also allows for faster running times for freight trains between Jersey City and Port Jervis. Constructing the cut-off demanded a significant investment since, like all these new lines, it involved "heavy work," including a tunnel nearly a mile long under the Shawangunk Ridge and a steel trestle over the Moodna Valley that is 3,200 feet long and 190 feet high. Still[Pg 144] President Underwood can envision his locomotives carrying three times their previous loads over it. The efficiency of such a plan is obvious at first glance.

The Baltimore & Ohio, the Southern, and the Norfolk & Western have recently lowered their grades and straightened their curves in similar fashion; the Lehigh Valley, by the erection of a great new bridge at Towanda, Pa., has taken a bad link out of its main line; the Chicago & Alton, when the engineers told it that it must abandon miles upon miles of its main line (for long years its pride) and build anew, told those engineers to go ahead. Stretch by stretch the old road was revamped to meet in every way modern conditions. A steel bridge across the Missouri, which was the first steel bridge built in America, and which cost $500,000, was sent to the scrap-heap while the old-timers groaned. “That which yesterday was a railroad marvel becomes a curiosity to-morrow,” observes Frank H. Spearman, in speaking of this very thing.

The Baltimore & Ohio, the Southern, and the Norfolk & Western have recently updated their grades and straightened their curves in a similar way; the Lehigh Valley, by building a new large bridge at Towanda, Pa., has eliminated a weak spot from its main line; the Chicago & Alton, when the engineers advised abandoning miles and miles of its main line (once a source of pride) and starting fresh, gave the go-ahead. Bit by bit, the old road was remodeled to meet modern standards. A steel bridge over the Missouri, the first steel bridge built in America and costing $500,000, was sent to the scrap yard while the old-timers lamented. “What was once a marvel of railroads becomes a curiosity the next day,” remarks Frank H. Spearman, referring to this very situation.

The rebuilding of the Chicago & Alton was a clean-cut affair. The 70-pound rails were torn from the main line and sent to sidings and branch lines in favor of the 80-pound rails; for while men were tearing at the tracks, the shops were working overtime; 55-ton freight engines that could haul 30 cars were to give way to 165-ton motive power, capable of picking up and carrying a hundred cars with ease. That was why the old bridge had to go in favor of one which cost an even million dollars. And when the Alton built heavy new bridges at dozens of other points besides the Missouri, it built them after the new fashion, with solid rock ballast floor, affording additional comfort and safety to its patrons.

The rebuilding of the Chicago & Alton was a straightforward process. The 70-pound rails were removed from the main line and relocated to sidings and branch lines to make way for the 80-pound rails. While crews were dismantling the tracks, the shops were working overtime; 55-ton freight engines that could pull 30 cars were being replaced by 165-ton engines, capable of effortlessly transporting a hundred cars. That’s why the old bridge had to be replaced with a new one that cost a full million dollars. When the Alton built heavy new bridges at many other locations besides the Missouri, they constructed them using modern methods, with solid rock ballast floors for added comfort and safety for their passengers.

In a flat State like Illinois there were no very serious grade defects to be corrected, but through the gentle undulations of rolling country the line twisted and turned like a lazy brook. The rebuilders stopped that. When they were done there was a single section of 40 miles,[Pg 145] straight as the arrow flies, and many tangents of from 15 to 29 miles. In some cases when the trains were transferred to the completed line, the old, spindly, wobbly affair could be seen for miles in roadbed, to the one side or the other of the new. In some cases, this abandoned right-of-way was sold to interurban electric railroads; in one particular case one of the abandoned bridges was included in the sale.

In a flat state like Illinois, there weren't any major grade issues to fix, but the line meandered through the gently rolling countryside like a lazy stream. The rebuilders changed that. When they finished, there was a single stretch of 40 miles,[Pg 145] as straight as an arrow, along with many straight segments ranging from 15 to 29 miles. At times, when trains were moved to the new line, the old, shaky tracks could be seen for miles on either side of the new roadbed. In some instances, this unused right-of-way was sold to interurban electric railroads; in one specific case, an abandoned bridge was included in the sale.


The Delaware, Lackawanna, & Western is one of the old time Eastern Roads that have waxed immensely prosperous with the years. Originally built as an anthracite coal carrier from the Eastern Pennsylvania Mountains to the seaboard, it has developed into a through freight and passenger carrier of importance. The old-time engineer knew how to plan good railroads; the Pennsylvania to-day is building its new low-grade freight line on the very surveys made by its pioneer surveyors three-quarters of a century ago; but, as we have already intimated, those railroads were financially weak. Early annual reports of the Pennsylvania tell how its stock was peddled in Philadelphia from house to house—up one street and down another—and how sometimes two houses joined together to buy a single share. Money was not plentiful in the middle of the last century.

The Delaware, Lackawanna, & Western is one of the classic Eastern railroads that has become incredibly successful over the years. Initially built to transport anthracite coal from the Eastern Pennsylvania Mountains to the coast, it has evolved into a significant freight and passenger carrier. The old-time engineers knew how to design great railroads; today, Pennsylvania is constructing its new low-grade freight line based on the very surveys made by its early surveyors over seventy-five years ago. However, as we’ve mentioned, those railroads were financially fragile. Early annual reports from Pennsylvania describe how its stock was sold from house to house in Philadelphia—up one street and down another—and how sometimes two households combined resources to buy a single share. Money was scarce in the mid-1800s.

So the Lackawanna engineers were compelled to build their road in semi-mountainous districts, along the lines of least resistance, rather than by the most direct routes. As it came east from Scranton over the Pocono Mountains it found its way in a roundabout course to the middle of Northern New Jersey. The road wound south and then wound north again, its grades were steep, some of its curves were short, and it dipped through two tunnels—one at Oxford Furnace, the other at Manunka Chunk.

So the Lackawanna engineers had to construct their railway in hilly areas, following the easiest paths instead of the most direct routes. As it traveled east from Scranton over the Pocono Mountains, it took a winding path to the center of Northern New Jersey. The railway turned south and then north again, featuring steep grades, some sharp curves, and passing through two tunnels—one at Oxford Furnace and the other at Manunka Chunk.

To iron out those time-taking dips, the sharp curves, the grades, and the tunnel, the Lackawanna cut-off—the “heaviest” bit of railroad in the world—was begun[Pg 146] three years ago. A new route 28½ miles long was surveyed diagonally across from Port Morris on the main line in New Jersey to the main line again at the Delaware Water Gap. Despite the fact that it must cross the watersheds diagonally—the watersheds formed by deep valleys and high rocky ridges—the line as surveyed and built is only three miles longer than an absolute air-line. It shortens the Lackawanna’s main stem from New York to Buffalo—already the shortest route between these two cities—by 15 miles, and brings that busy lake port a trifle within 400 miles from the seaboard.

To eliminate those time-consuming dips, sharp turns, grades, and the tunnel, the Lackawanna cut-off—the “heaviest” piece of railroad in the world—was started[Pg 146] three years ago. A new route 28½ miles long was surveyed diagonally from Port Morris on the main line in New Jersey to the main line again at the Delaware Water Gap. Even though it has to cross the watersheds diagonally—the watersheds created by deep valleys and high rocky ridges—the line as planned and built is only three miles longer than a straight line. It shortens the Lackawanna’s main route from New York to Buffalo—already the shortest path between these two cities—by 15 miles, bringing that busy lake port just under 400 miles from the coast.

To cross those watersheds at a sharp diagonal meant “heavy work”; and the engineers, to run their straight-cut, low-grade line, found that they would have to make tremendous cuts and fills—these last alone totalling 14,600,00 cubic yards. The Lackawanna’s engineers will give you a faint idea of the stupendous size of these embankments. To build them up of stone and earth at the rate of a cartload a minute for each working-day of the year would require 81 years for the job. To do it in less than three years has meant the employment of whole trains of dump-cars, the purchase of 600-acre farms for single borrow-pits, the energy and administration of real engineers.

To cross those watersheds at a sharp diagonal meant “hard work,” and the engineers, to run their straight-cut, low-grade line, realized they would need to make massive cuts and fills—these alone amounting to 14,600,000 cubic yards. The Lackawanna’s engineers give you a sense of the incredible size of these embankments. Building them up of stone and earth at the rate of a cartload a minute for every working day of the year would take 81 years. Accomplishing it in less than three years required the use of entire fleets of dump cars, the purchase of 600-acre farms for single borrow pits, and the effort and management of skilled engineers.

There have been cuts through solid rock, 65 bridges and culverts to be wrought of concrete, a single embankment (at the Pequest River) three miles in length, 110 feet high, and 300 feet wide at its base. The traveller who rides over the completed double-track road will have but a faint idea of the human labor and the human energy that have gone to construct it.

There have been cuts through solid rock, 65 bridges and culverts made of concrete, a single embankment (at the Pequest River) three miles long, 110 feet high, and 300 feet wide at its base. Anyone traveling over the finished double-track road will have only a vague sense of the human labor and energy that went into building it.


The great railroad that traverses the State of Pennsylvania is another monument to the engineer. The Pennsylvania Railroad was no wobbly affair at any time. Its grades and curves, considering the character of the country through which its trunk rests, are not excessive. It has[Pg 147] been a good standard railroad for a good many years past. But in 1902, the Pennsylvania found that its troubles rested in the volume of traffic that was being offered it. Over its middle division from Harrisburg to Pittsburgh it was handling as much tonnage as J. J. Hill’s entire Great Northern system. The heavy tonnage business began to clog the road’s fast passenger traffic (its especial pride) and the fast freight traffic (the mainstay of its shippers), and appeal was made to the reconstruction engineers.

The major railroad that runs through Pennsylvania stands as a testament to engineering. The Pennsylvania Railroad was never a shaky operation. Its grades and curves, given the landscape it travels through, are reasonable. It has been a reliable railroad for many years now. However, in 1902, the Pennsylvania realized that its challenges stemmed from an overwhelming amount of traffic. Between Harrisburg and Pittsburgh, it was managing as much cargo as J. J. Hill’s entire Great Northern system. This heavy freight business started to disrupt the railroad's fast passenger service (which it took great pride in) and the quick freight service (the backbone for its shippers), leading to a request for help from the reconstruction engineers.

It was no slight appeal at that. Pittsburgh, handling 400,000 freight cars a month, was clogged, congested with such streams as had never before tried to crowd through that narrow neck of the Pennsylvania’s bottle and the orders that went forth for relief were emphatic. Vice-presidents, general managers, superintendents and general superintendents, and engineers of every sort crowded into the president’s office in Broad Street Station, and out of that conference the plans for an exclusively low-grade freight line from New York to Pittsburgh and for the traffic relief of Pittsburgh itself were born.

It was no small issue at all. Pittsburgh, managing 400,000 freight cars a month, was jammed and overflowing with traffic like never before attempting to squeeze through that tight spot in Pennsylvania's bottleneck, and the calls for help were urgent. Vice-presidents, general managers, superintendents, and various types of engineers all packed into the president’s office at Broad Street Station, and from that meeting, the plans for a dedicated low-grade freight line from New York to Pittsburgh, along with solutions for reducing traffic in Pittsburgh itself, came to life.

Every large city has become, in a sense, a bottle-neck for the important railroads that pierce it. In some cases like Chicago or St. Louis or Kansas City or Indianapolis, the situation has been solved by the creation of belt-line freight railroads partly or entirely encircling the town. At Buffalo, the New York Central lines have built a connecting line to enable through traffic to escape the congestion of city yards and terminals, while at New Haven, the road of the same name has recently spent several million dollars in enlarging its narrow throat in the middle of the town.

Every major city has become, in a way, a bottleneck for the important railroads that go through it. In places like Chicago, St. Louis, Kansas City, or Indianapolis, this issue has been addressed by building belt-line freight railroads that partially or completely circle the city. In Buffalo, the New York Central lines have constructed a connecting line to allow through traffic to avoid the congestion in the city’s yards and terminals, while in New Haven, the same-named railroad has recently invested several million dollars to widen its narrow route through the center of town.

But nowhere else did the situation approach that at Pittsburgh. Through the Pennsylvania’s passenger station there poured not only an abnormally heavy passenger traffic, owing to a heavy suburban service, but every pound of freight bound between the parent company and its two great subsidiaries, the Panhandle and the Fort[Pg 148] Wayne. There were further complications right at the station, owing to the proximity of two of the very worst grade-crossings in America, where Penn and Liberty Avenues swept their busy tides of city traffic all day long over the Fort Wayne’s main line tracks. It was a problem that called for the best in engineering skill—and received it.

But nowhere else was the situation as intense as it was in Pittsburgh. The Pennsylvania passenger station was overwhelmed not only by an unusually high number of passengers due to a strong suburban service, but also by every bit of freight traveling between the parent company and its two major subsidiaries, the Panhandle and the Fort[Pg 148] Wayne. There were additional complications right at the station because of the presence of two of the worst grade crossings in America, where Penn and Liberty Avenues continuously funneled busy city traffic over the Fort Wayne's main line tracks. It was a challenge that required the best engineering skills—and it got them.

The Pennsylvania dug deep into its pocket-book and solved the problem magnificently. It began by going back to the vicinity of its great Pitcairn freight-yards at the east of the city, and from them building two connecting laterals (the one to the south and across the Monongahela River to connect with the Panhandle tracks, the other to the north—known as the Brilliant cut-off) across the Alleghany and connecting with the tracks of the West Penn Railroad, which in turn connected with those of the Fort Wayne in the one-time city of Allegheny. That sounds simple, but it was in reality a fearfully expensive undertaking. The mile of Brilliant cut-off, “heavy work” every inch of it, cost $5,500,000, and is to-day the most expensive mile of railroad track in the world.

The Pennsylvania Railway put in a lot of money and solved the problem impressively. It started by going back to its large Pitcairn freight yards on the east side of the city, and from there, it built two connecting lines (one to the south, crossing the Monongahela River to connect with the Panhandle tracks, and the other to the north—called the Brilliant cut-off) across the Allegheny, joining with the West Penn Railroad, which connected to the Fort Wayne tracks in the former city of Allegheny. That sounds straightforward, but it was actually an incredibly costly project. The mile of the Brilliant cut-off, with “heavy work” on every inch of it, cost $5,500,000, making it the most expensive mile of railroad track in the world today.

But the gripping hand was off the traffic throat of Pittsburgh and commercial Pittsburgh breathed more easily once again. The Union Station and its approach tracks were restored to passenger uses; and in the course of things the Pennsylvania tore down the old station, built a new one, and wiped out the two wicked city crossings, as with the stroke of an Aladdin’s hand.

But the tight grip on Pittsburgh’s traffic was finally loosened, and commercial Pittsburgh could breathe easy once more. Union Station and its approach tracks were brought back for passenger use; and eventually, the Pennsylvania Railroad demolished the old station, built a new one, and eliminated the two troublesome city crossings, as if by the wave of an Aladdin’s hand.

So much for Pittsburgh. Now consider the great new freight line leading to the east from there. Not all of that railroad has yet been built, but the greater part of it is already completed, and every part of the old road that was under tension because of freight congestion has already been relieved.

So much for Pittsburgh. Now think about the new freight line heading east from there. Not all of that railroad is built yet, but most of it is already finished, and every section of the old road that was stressed due to freight congestion has been cleared up.

To build this new double-track railroad across 350 miles of a mountainous State, the engineers studied two[Pg 149] points—grade and curvature. Distance was no object, for speed is the very last attainment of heavy tonnage movement. The new route consisted in part of the enlargement of the old routes, and in part of the construction of brand new line. It started east from Pittsburgh, where the great Brilliant cut-off had been built to relieve the tremendous terminal freight congestion, and followed up the valley of the Alleghany River on the route of the West Penn Road, a Pennsylvania property. The main line of the Pennsylvania comes east from Pittsburgh up the valley of the Monongahela for a distance, and then across country to Blairsville Intersection, 50 miles east of Pittsburgh, where it is intercepted by the low-grade freight route.

To build this new double-track railroad across 350 miles of mountainous terrain, the engineers focused on two[Pg 149] points—grade and curvature. Distance wasn't an issue, as speed is the final goal of moving heavy loads. The new route was partly an expansion of old routes and partly the construction of brand new lines. It started east from Pittsburgh, where the major Brilliant cut-off was built to ease the heavy terminal freight congestion, and followed the Alleghany River valley along the West Penn Road, a Pennsylvania property. The main line of the Pennsylvania travels east from Pittsburgh up the Monongahela valley for a distance, then crosses over to Blairsville Intersection, 50 miles east of Pittsburgh, where it meets the low-grade freight route.

From Blairsville to Gallitzin, the road winds through the narrow and forbidding Conemaugh Valley most of the way. It twists itself through the slender defile of Packsaddle. A dozen years ago or more, when the Pennsylvania’s engineers were ordered to four-track the original double-track through that narrow defile in God’s great world, they shook their heads dubiously; then—after the fashion of engineers—they went ahead and did it. When the order came for two more tracks in the same narrow pass, they placed them there, although they had literally to blast out a shelf on the side of the fearfully steep mountainsides for the low-grade line.

From Blairsville to Gallitzin, the road winds through the tight and daunting Conemaugh Valley for most of the journey. It snakes through the slim opening of Packsaddle. More than a dozen years ago, when Pennsylvania's engineers were instructed to add two more tracks to the original double-track in that narrow passage in God's vast creation, they shook their heads in doubt; then—typical of engineers—they went ahead and did it. When the order came for two more tracks in the same narrow route, they installed them there, even though they literally had to carve out a shelf on the side of the extremely steep mountainsides for the low-grade line.

Just beyond Gallitzin, where the Pennsylvania pierces with two great tunnels the very summit of the Alleghanies, the low-grade line takes its own course once more, breaking farther and farther away from the main line, and for long sections following the trail of the long-since abandoned Portage Railroad. The day is coming when Gallitzin Tunnels are to be left high in the air. The Pennsylvania’s officers tell you that frankly.

Just past Gallitzin, where Pennsylvania goes through two big tunnels at the top of the Allegheny Mountains, the low-grade line charts its own path again, drifting further away from the main line and for long stretches following the route of the long-abandoned Portage Railroad. The day will come when the Gallitzin Tunnels will be left high above ground. The officials of Pennsylvania will tell you that openly.

“We have plans for a six-mile tunnel, to be handled by electric motive-power already made,” said one of them, just the other day, “and every year we wait, that[Pg 150] tunnel grows longer, the approaching grades less and less. It will cost money—money into millions of dollars—and it will earn 10 per cent on the investment.”

“We have plans for a six-mile tunnel, powered by already developed electric technology,” said one of them just recently, “and every year we delay, that[Pg 150] tunnel gets longer, and the approaching grades less and less. It will cost money—millions of dollars—and it will earn 10 percent on the investment.”

From Gallitzin, the low-grade line delves far south to Hollidaysburgh and then follows the tracks of a former branch line up to Petersburg on the main line, which it parallels to the Susquehanna. Where the main line crosses the Susquehanna at Rockville, the low-grade freight route diverges once again and follows the west bank of the river for a number of miles, completely avoiding in that way Harrisburg and the steel-making towns to the south of it with all of their conditions of congestion. The freight route crosses the broad Susquehanna at Shock’s Mills, eight miles north of Columbia, and follows the east bank of the river for twenty miles to Shenks Ferry, where it turns abruptly eastward through the rugged hills of Lancaster County to a connection with the main line at Parkesburg. From thence it follows the main line nearly all the way to Glen Loch, crossing and re-crossing it but at all times retaining its nominal grades. At Glen Loch it makes a wide detour around Philadelphia and its suburbs and reaches with a long straight “short cut” over to the main line at Morrisville near Trenton.

From Gallitzin, the low-grade line heads far south to Hollidaysburgh and then follows the tracks of an old branch line up to Petersburg on the main line, which it runs parallel to all the way to the Susquehanna. Where the main line crosses the Susquehanna at Rockville, the low-grade freight route takes a different path and follows the west bank of the river for several miles, completely bypassing Harrisburg and the steel-making towns to the south, avoiding all their congestion issues. The freight route crosses the wide Susquehanna at Shock’s Mills, eight miles north of Columbia, and follows the east bank of the river for twenty miles to Shenks Ferry, where it turns sharply east through the rugged hills of Lancaster County to connect with the main line at Parkesburg. From there, it follows the main line nearly all the way to Glen Loch, crossing back and forth but always maintaining its nominal grades. At Glen Loch, it makes a broad detour around Philadelphia and its suburbs, reaching a long straight “shortcut” back to the main line at Morrisville near Trenton.

So much for the location of this great line of reconstruction. In grades and in curvatures it has achieved real triumphs. The great tonnage here is also always east-bound—coal and iron coming to the seaboard. Its grades also are chiefly consequential then to the east-bound movement. To that movement the heavy grades are again at the almost incredible figure of 3-10 of one per cent—some seventeen feet to the mile. That will mean more when it is understood that that figure is equal to the pull that is required of an engine to start a heavy freight train upon an absolutely level track. With such a pull, grades become as nothing, and the Pennsylvania’s operating department is enabled to run 75 trains an hour[Pg 151] over this low-grade line; hour after hour upon a 15 minutes’ interval.

So much for the location of this major reconstruction project. It has achieved real successes in its grades and curves. The significant tonnage here is always headed east—coal and iron are being transported to the coast. The grades are mainly relevant to this eastbound movement. For that movement, the heavy grades are impressively at 3-10 of one percent—about seventeen feet per mile. This is significant because it represents the effort needed for an engine to start a heavy freight train on a completely flat track. With that level of effort, grades become negligible, allowing the Pennsylvania’s operating department to run 75 trains an hour[Pg 151] on this low-grade line, hour after hour at 15-minute intervals.

Ask a Pennsylvania officer what he would do with such traffic on his old main line to-day, and he will tell you that he would rather resign than tackle the proposition. The same thing is true on the New York Central lines. Like the Pennsylvania, that railroad thought a little time ago that with its four tracks it might move all civilization. Its acquisition of the bankrupt West Shore Railroad in the eighties gave it two extra tracks across New York State that for a long time were carried on the company’s books as deadwood. Now they are filled with freight operation and bringing in a healthy return to their owners. The growing land is always catching up to its new railroad facilities, no matter how rapidly they may be constructed.

Ask a Pennsylvania officer what he would do with such traffic on his old main line today, and he’ll tell you he’d rather quit than deal with it. The same goes for the New York Central lines. Like Pennsylvania, that railroad thought not long ago that with its four tracks, it could move all of civilization. Its purchase of the bankrupt West Shore Railroad in the eighties gave it two extra tracks across New York State that were long considered useless on the company’s books. Now they are filled with freight operations and generating a healthy return for their owners. The growing demand always keeps pace with its new railroad facilities, no matter how quickly they are built.

To-morrow?

Tomorrow?

The railroad operator does not like to think of that. He meets to-day and he plans as best he may against that to-morrow. To meet the great unknown he bids the engineers—those who construct and those who reconstruct—to him, and begs that they exercise their best wits to help him to see a little way into the dim and shadowy future.

The railroad operator doesn't like to think about that. He meets today and plans as best as he can for tomorrow. To deal with the great unknown, he gathers the engineers—both those who build and those who rebuild—and asks them to use their best ideas to help him gain some insight into the unclear and uncertain future.

 

 


CHAPTER X

THE RAILROAD AND ITS PRESIDENT

THE RAILROAD AND ITS CEO

Supervision of the Classified Activities—Engineering, Operating, Maintenance of Way, etc.—The Divisional System as Followed in the Pennsylvania Road—The Departmental Plan as Followed in the New York Central—Need for Vice-presidents—The Board of Directors—Harriman a Model President—How the Pennsylvania Forced Itself into New York City—Action of a President to Save the Life of a Laborer’s Child—“Keep Right on Obeying Orders”—Some Railroad Presidents Compared—High Salaries of Presidents.

Supervision of Classified Activities—Engineering, Operations, Maintenance of Tracks, etc.—The Divisional System Used on the Pennsylvania Railroad—The Departmental Plan Used on the New York Central—The Need for Vice Presidents—The Board of Directors—Harriman as a Model President—How the Pennsylvania Railroad Made Its Way into New York City—Actions Taken by a President to Save a Laborer's Child—“Just Keep Following Orders”—Comparisons of Different Railroad Presidents—High Salaries of Presidents.

 

All the widely divergent lines of human activity in the organization of the railroad converge in the office of its president. He is the focal point of the entire system. More than that, he is its head and front. If he is anything less, the sooner he is out of his job the better for both the railroad and himself; for, although there is a great variety of departments in the organization of steam railroad transportation and each department will have still greater varieties of activities, there is but a single activity delegated to the office that bears only the modest word “president” in gilt letters upon its door. The function of that office is to supervise. To understand that supervision better, consider for a moment the rough structure of the railroad.

All the diverse areas of human activity within the railroad organization come together in the office of its president. He is the central figure of the entire system. More than that, he is its leader. If he isn’t up to the task, it’s better for both the railroad and himself that he leaves his position as soon as possible; because, while there are many different departments in the organization of steam railroad transportation, each with even more varied activities, there is only one function assigned to the office that simply bears the modest title “president” in gold letters on its door. The purpose of that office is to oversee. To grasp that oversight better, take a moment to consider the basic structure of the railroad.

Its activities are grouped into classes. The activity of soliciting business, both freight and passenger, forms the traffic department, in many ways the most important of all; for from it comes nearly all the vast revenue needed for the maintenance of the organism. The legal department looks after the railroad’s rights—its franchises, its charters, the law fabric of its almost innumerable relations with the various railroad commissions, legislatures,[Pg 153] city councils, and town and country boards. If the road be really sizable—with 8,000 or 10,000 or 12,000 miles of track—it will probably organize into separate departments the buying of its great quantities of supplies, the keeping of its intricate books, and the handling of its money. The business of building its lines and structures will need special talent for an engineering department. The department that will employ the great rank and file of the railroad’s army of employees is the operating department, called by some big roads the transportation department.

Its activities are organized into different categories. The work of attracting both freight and passenger business makes up the traffic department, which is arguably the most important one of all; it generates almost all the significant revenue needed to keep the operation running. The legal department manages the railroad's rights—its franchises, charters, and the legal framework of its countless relationships with various railroad commissions, legislatures,[Pg 153] city councils, and local boards. If the railroad is substantial—having 8,000, 10,000, or even 12,000 miles of track—it will likely separate into distinct departments for purchasing its large amounts of supplies, maintaining its complex financial records, and managing its funds. The task of building its lines and structures will require specialized skills in an engineering department. The operating department, sometimes referred to as the transportation department by larger railroads, will oversee the majority of the railroad's workforce.

There are two other great factors of conducting a railroad; maintaining its lines—the tracks, bridges, tunnels and other features of the permanent way; and keeping both cars and engines fit for service. This last work, organized as the mechanical department, will probably rank next to operating in the number of its employees, and the value of its equipment is one of the greatest assets of the railroad. It is generally expressed in great shops located here and there and everywhere, at convenient points upon the system.

There are two other important aspects of running a railroad: maintaining its infrastructure—the tracks, bridges, tunnels, and other permanent structures; and ensuring that both trains and engines are in good working order. This maintenance work, structured as the mechanical department, likely employs the second highest number of staff after operations, and the value of its equipment is one of the railroad's biggest assets. This is typically represented by large repair shops located throughout the system at convenient points.

Generally the maintenance-of-way department comes under operating—it is only fair that a general manager should supervise the condition of the line over which he is expected to operate his trains at high speed and in absolute safety. The same argument should hold true as to the equipment. But right here is the great rock upon which the principle of American railroad organization splits in twain.

Generally, the maintenance-of-way department falls under operations—it’s only fair that a general manager should oversee the condition of the tracks where he is expected to run his trains at high speed and with complete safety. The same reasoning should apply to the equipment. But this is where the fundamental issue of American railroad organization divides sharply.

From the president’s office downward, the system of organization may be divisional or departmental. In the former case, the division superintendent is the real unit of railroad operation: under his guidance and responsibility come not only the operation of the trains but the maintenance both of the line and of the rolling-stock. In the case of departmental organization that superintendent—and also, above him, the general superintendent—exercises[Pg 154] no authority over the engineers of maintenance-of-way or the master mechanics of the shops along the system. Those lines of railroad activity do not converge with that of train operation below the office of the general manager. The greatest outside power that is given to a division superintendent on a purely departmental road is a sort of coöperation with the master mechanic in the matter of the men who handle the road’s motive power. This coöperation is many times intricate and involved. If the master mechanic and the division superintendent are not harmoniously inclined toward one another, and things very naturally go wrong with the motive-power, it is a difficult matter to locate responsibility.

From the president’s office down, the organizational system can be either divisional or departmental. In the divisional structure, the division superintendent is the key player in railroad operations: under his guidance and responsibility lie not only the operation of trains but also the maintenance of the track and the rolling stock. In a departmental organization, however, that superintendent—and above him, the general superintendent—has[Pg 154] no authority over the maintenance-of-way engineers or the master mechanics of the shops across the system. These areas of railroad activity don’t intersect with train operations below the general manager’s office. The most considerable external power granted to a division superintendent on a strictly departmental road is a form of cooperation with the master mechanic regarding the personnel who manage the railroad's locomotives. This cooperation can often be complex and involved. If the master mechanic and the division superintendent don’t get along well and issues arise with the locomotives, determining responsibility can be quite challenging.


The Pennsylvania system, which is one of the most perfectly organized in the world, is strongly organized upon the divisional system. The division superintendent upon the Pennsylvania is indeed a prince above his principality, and he is well trained for his rulership. Pennsylvania men go through the mill. It takes a pretty capable man to combine the ability for handling trains and handling men with the intricate knowledge for command over an engineering corps devoted to maintenance-of-way, as well as command over a machine-shop which may employ a thousand skilled workmen. In order to give its division heads that tremendous training, the Pennsylvania sends its men through its own West Point, the great shops at Altoona. The men who have sat in the big, roomy office in Broad Street Station, Philadelphia, and who have been addressed as president, have been proud of the days when they were up in the hills of the Keystone State, standing their trick in overalls at the lathe, or carrying chain and rod over long stretches of track. To-day every Pennsylvania superintendent, possibly with a single exception or two, is a civil or mechanical engineer.

The Pennsylvania system, which is one of the best organized in the world, is strongly structured around a divisional system. The division superintendent on the Pennsylvania is truly a ruler in his domain, and he’s well-prepared for his leadership. Pennsylvania employees undergo extensive training. It takes a highly capable person to manage both train operations and personnel while also having detailed knowledge necessary to oversee an engineering team focused on maintenance, as well as lead a machine shop that might employ a thousand skilled workers. To provide its division leaders with this extensive training, Pennsylvania sends its staff through its own version of West Point, the major workshops in Altoona. Those who have sat in the large, comfortable office at Broad Street Station, Philadelphia, and have been called president, take pride in their days spent in the hills of the Keystone State, working in work clothes at the lathe or transporting tools across long stretches of track. Today, nearly every Pennsylvania superintendent, with just a few exceptions, is either a civil or mechanical engineer.

 

The old and the new on the Great Northern—the “William Crooks,” the first
engine of the Hill system, and one of the newest Mallets

The old and the new on the Great Northern—the “William Crooks,” the first engine of the Hill system, and one of the latest Mallet engines.

 

The Southern Pacific finds direct entrance into San Francisco for one
of its branch lines by tunnels piercing the heart of the suburbs

The Southern Pacific has direct access to San Francisco via one of its branch lines through tunnels that run right through the suburbs.

 

Portal of the abandoned tunnel of the Alleghany Portage Railroad near
Johnstown, Pa., the first railroad tunnel in the United States

Entrance to the abandoned tunnel of the Alleghany Portage Railroad near Johnstown, PA, the first railroad tunnel in the U.S.

 

On the other hand, the New York Central has also [Pg 155]been brought into a high state of organization, and stands firmly on the departmental plan.

On the other hand, the New York Central has also [Pg 155]been organized very well and is firmly based on the departmental plan.

“We believe that our superintendents should specialize in train operation,” says one of the high officers of that road. “In other words, we do not believe that a man, to get his traffic through over a stretch of line, should necessarily know to a fraction of an inch the best wheel-base for an engine of a given type or the precise construction of a truss bridge. Such requirements take away from the special training that is to-day needed for every high-class railroader. A railroader is made better by sticking to one thing and sticking to it faithfully; and our departmental method, by which the maintenance of line and rolling-stock comes under the sole supervision of men expert in those specialties, we think the best. Sometimes we develop a very wizard in traffic handling, who has never had a chance at a technical education.”

“We believe that our superintendents should focus on train operations,” says one of the senior officials of that railroad. “In other words, we don’t think a person needs to know every detail, like the exact wheelbase for a specific type of engine or the exact construction of a truss bridge, just to manage traffic over a section of track. These kinds of requirements distract from the specialized training that’s essential for today’s high-level railroaders. A railroader becomes more skilled by concentrating on one area and doing it well; and our departmental approach, where the maintenance of track and rolling stock is overseen solely by experts in those fields, is what we believe works best. Occasionally, we do manage to find someone who is brilliant at handling traffic, even if they’ve never had the opportunity for a technical education.”

And there you have the very essence of the other side of the proposition. Between these two sides there are various shadings and gradings, but the question has never been definitely solved. It has reduced the vast complexity in the organization of the modern railroad of the larger size. That has become so very complex it fairly cried for expert relief. One man has recently spent a busy term of years in simplifying the organization of the Harriman lines. To cut the intricate lines of red-tape in a big railroad office, to reduce to a minimum the vast needless correspondence between departments and between branches of a single department, is a problem that calls for genius—and offers for its solution no small reward.

And there you have the core of the other side of the argument. Between these two sides, there are various nuances and levels, but the question has never been definitively answered. It has simplified the immense complexity involved in organizing larger modern railroads. The situation has become so intricate that it practically demands expert assistance. Recently, one person dedicated several busy years to streamlining the organization of the Harriman lines. Cutting through the complicated red tape in a large railroad office and minimizing the excessive unnecessary communication between departments and within a single department is a challenge that requires brilliance—and offers a significant reward for those who can solve it.


In other days—and we refer to no ancient history, for the electric light was proved and the hundred-ton locomotive already increasing the average tonnage of the American freight train—the presidents of the biggest roads were content to worry along with one or two assistants. But two decades ago, the railroads were still[Pg 156] simple matters; there did not exist the intimate relations between one and the others of them, as shown by stockholdings in competing and feeding lines to-day—the constant waiting of their executives upon the sessions of the different railroad commissions. These complications of American railroading have also further complicated the organizations of the different systems, and have brought a demand for executives of the keenest type. It is no slight strain that a man works under when he becomes the head of a ten-thousand-mile railroad.

In earlier times—and we’re not talking about ancient history, since electric light had already been invented and massive locomotives were increasing the average cargo load of American freight trains—the leaders of the largest railway companies were satisfied to manage with just one or two assistants. But two decades ago, railroads were still[Pg 156] straightforward operations; there was no close relationship between them, unlike today, where there are stockholdings in competing and complementary lines—the constant attention their executives give to the meetings of various railroad commissions. These complexities of American railroading have also made the structures of different systems more complicated, creating a demand for highly skilled executives. The pressure is intense for anyone who becomes the head of a ten-thousand-mile railroad.

So to-day the president of the railroad has fortified himself in the only possible way—by creating vice-presidencies. Each ranking department to-day is apt to be recognized in council by a vice-president; and these heads form a cabinet as informal as that of the Federal Government and, in its way, quite as important. Legal traffic, and engineering traffic each demands a vice-president at that cabinet-board, and gets him. The general manager usually is the vice-president representing operation. One big road has eight vice-presidents. It is indeed a poor property that cannot show three or four men that are the fittest to hold this title.

So today, the president of the railroad has positioned himself in the only way possible—by creating vice-presidents. Each major department is likely to be represented in meetings by a vice-president, and these leaders form a cabinet that’s as informal as the one in the Federal Government and, in its own way, just as significant. Legal and engineering departments each require a vice-president on that cabinet board, and they get one. The general manager usually acts as the vice-president for operations. One large railroad has eight vice-presidents. It really is a struggling operation that can’t show three or four individuals who are qualified to hold this title.

There is another cabinet where the president must sit, which is formal and recognized; it is the board of directors. Between it and the lesser cabinet the president must take good care that he is not ground as between millstones. The cabinet of his department heads will tell him how he can spend his money; but he must get it from the upper cabinet. It is not always harmonious pulling in the upper cabinet. Imagine for a moment the troubles that sometimes arise in the lower.

There’s another group that the president has to be part of, which is official and acknowledged; it’s the board of directors. The president needs to be careful not to get caught in the middle between this group and the lower cabinet. The cabinet of his department heads will inform him about how he can allocate his funds; however, he has to obtain them from the upper cabinet. It doesn’t always go smoothly working with the upper cabinet. Just think for a moment about the issues that can crop up in the lower one.

You are sitting in the office of a big railroad president, talking straight to that big-shouldered soul himself. Outside is the shadowy roof of the train-shed of a terminal, which is filled with long lines of cars that come and go, of platforms that are black with humans one instant and quite deserted the next. The room has the quiet[Pg 157] elegance of a comfortable home library. There are long rows of books upon the shelves; a great table is set squarely in the centre. But it is business—for a ticker is slowly spelling the fate of that railroad and every other railroad, upon the endless tape; a huge map of the system—many thousands of miles of high-class railroad—lies under the glass that covers the table top.

You’re sitting in the office of a big railroad president, talking directly to the impressive figure himself. Outside, you can see the shadowy roof of a terminal train shed, filled with long lines of trains coming and going, and platforms bustling with people one moment and completely empty the next. The room has the quiet elegance of a cozy home library. There are long rows of books on the shelves; a large table is prominently placed in the center. But it’s all business—because a ticker is slowly displaying the fate of that railroad and every other railroad on the endless tape; a huge map of the system—covering many thousands of miles of high-quality railroads—lies under the glass on the table.

“They don’t always pull together,” the president of the railroad admits, when you ask him about the lower cabinet. “Sometimes they pull apart when they have honestly different ideas as to policy, and other times—there’s to be a big college football game up at G—— next Saturday. We have only two private cars for our four vice-presidents, every single blessed one of whom wants to go. I don’t want to go myself, and I’ve contributed my car, but we’re one short then, and the man that’s left is going around like a boy who’s had a chip knocked off his shoulder. He’s just been in here, and I’ve settled the matter by hiring a car for his party from the Pullman folks and footing the bill myself. I sent him out ashamed of himself.

“They don’t always work well together,” the railroad president admits when you ask him about the lower cabinet. “Sometimes they clash when they genuinely have different ideas about policy, and other times—there’s a big college football game happening up at G—— next Saturday. We only have two private cars for our four vice-presidents, and every single one of them wants to go. I don’t want to go myself, and I’ve offered my car, but we’re still one short, and the guy who’s left is acting like a kid who's had a chip knocked off his shoulder. He just came in here, and I resolved the issue by hiring a car for his group from the Pullman people and covering the cost myself. I sent him out feeling embarrassed.”

“That’s Pete every time. Flares up quick, and every time he flares up I can remember when we were working the day-and-night tricks in a God-forsaken junction out on a prairie stretch of the Great West. He’s like a boy in some ways—awfully fussy about the rights and prerogatives of his department; and he’ll go all to pieces over some little thing if he thinks another man has stepped over on to his side of the line. But let a big situation arise—a flood that sets a whole division of our lines awash; a wicked congestion of traffic in midwinter blizzards; a nasty accident that takes away our nerve—and you ought to see Pete! He’ll be handling the thing as if he were putting a ball up on the links, and he’ll never lose his confident smile. That man in one such emergency is worth the hire of a dozen Pullmans.”

“That’s Pete every time. He flares up quickly, and whenever he does, I remember when we were working day and night at a desolate junction out in the prairie of the Great West. In some ways, he’s like a kid—super picky about the rights and privileges of his department; he’ll completely lose it over some minor issue if he thinks another guy has crossed onto his territory. But when a real crisis hits—a flood that washes out an entire division of our lines; a crazy traffic jam during a winter blizzard; a serious accident that rattles us—just watch Pete! He’ll handle it like it’s just putting a ball on the golf course, and he’ll keep that confident smile the whole time. That guy in a real emergency is worth the pay of a dozen Pullmans.”

You ask about the upper cabinet, and the president[Pg 158] lowers his voice. The board is no matter for light conversation. He steps to the window and points down into the concourse of the train-shed.

You ask about the upper cabinet, and the president[Pg 158] lowers his voice. The board isn’t something you discuss casually. He walks over to the window and points down into the concourse of the train shed.

“I happen to know that young fellow over there by the mailbox,” he answers. “He’s one of our travelling freight-agents. He’s lucky. He works for one boss, and is responsible to him; I work for a whole regiment of bosses, and am held responsible by a group of pretty keen old citizens who gather around this table and put me on the rack.

“I happen to know that young guy over there by the mailbox,” he replies. “He’s one of our traveling freight agents. He’s lucky. He works for one boss and is accountable to him; I work for a whole bunch of bosses and am held responsible by a group of pretty sharp old folks who gather around this table and put me on the spot.

“There are many interests in this property, and some of them are too big to sleep in the same bed. I have three directors who never speak to one another outside of this room, and rarely ever in it. There is another who represents the holdings of a road that fights this at every turn, and he hurts the property worse than any good husky plague. A big estate, with a bitter aversion to spending money for any purpose whatsoever, has another director here; and a banking interest presents a director who seconds him in every move, fool or good. That is the crowd I have got to work with when I want ten or fifteen millions to hold our own against some other fellow who is crowding us hard for business in our competitive territory or threatening to run a line into one of our own private melon-patches. That boy down there is lucky. He has only got to get out and land a couple of hundred carloads from a shipper who hates corporations worse than politics, and who has just had a claim for spoiled goods turned down by this particular corporation. That boy has the cinch job.”

“There are a lot of interests in this property, and some are too big to coexist peacefully. I have three directors who never talk to each other outside of this room, and they rarely even do that here. There’s another guy representing a road that opposes us at every turn, and he damages the property worse than any bad outbreak. A large estate that hates spending money on anything has another director here; and a bank has a director who supports him in every decision, whether it's stupid or smart. That's the team I have to work with when I want ten or fifteen million to compete against someone who's pushing us hard for business in our territory or threatening to set up a line right into one of our private areas. That guy down there is lucky. He just has to step out and secure a couple of hundred carloads from a shipper who hates corporations more than politics, and who just had a claim for spoiled goods rejected by this same corporation. That guy has the easy job.”


This imaginary railroad president has told you of one of the vital points in the business of the railroad, the necessity for constant teamwork. A railroad head may have the genius of a Napoleon, the stubborn persistence of a Grant, or the marvellous executive ability of a Pierpont Morgan, and be worthless if his board is not working[Pg 159] enthusiastically with and for him. It is not all pie and preserves by any means. The board may set its sweet will straight against his, and he may be forced to execute a policy of which in his own mind he has no trust. It is only once in a generation that a man like Harriman, who can bend a whole mighty directorate to his absolute will, arises. Harriman was a railroad president in the fullest sense of the word.

This imaginary railroad president has told you about one of the crucial aspects of the railroad business: the need for constant teamwork. A railroad leader might have the brilliance of a Napoleon, the relentless determination of a Grant, or the incredible management skills of a Pierpont Morgan, but he can still be ineffective if his board isn't working[Pg 159] enthusiastically with and for him. It's definitely not all smooth sailing. The board might completely oppose his wishes, forcing him to implement a policy he doesn’t believe in. It's rare to find someone like Harriman, who can make an entire powerful board bend to his will. Harriman truly embodied the role of a railroad president in every sense of the word.

He rode in his car north from Ogden one day, toward the great National Park of the Yellowstone. At that time the only direct rail entrance to that splendid reserve was by the rival Hill lines. Harriman had called for a report upon the opportunities for the Southern Pacific to strike its own line into the west edge of the Park. That report was being explained to him in great detail as he rode north from Ogden. His chiefs had a hundred practical reasons against building the line. Harriman listened faithfully to the explanation, as was his way. Then he turned to one of the signers of the report, a high officer of his property.

He drove his car north from Ogden one day, heading toward the amazing Yellowstone National Park. Back then, the only direct rail access to that incredible area was through the competing Hill lines. Harriman had requested a report on the potential for the Southern Pacific to create its own route into the western edge of the park. He was being given a detailed explanation of that report as he drove north from Ogden. His executives had countless practical reasons against constructing the line. Harriman listened attentively to the explanation, which was typical for him. Then he turned to one of the report's signers, a senior officer in his company.

“You have never been in the Yellowstone?” he asked.

“You've never been to Yellowstone?” he asked.

The officer admitted that he had not.

The officer confessed that he hadn't.

“I have,” said Harriman triumphantly, “and I am going to build that road.”

“I have,” Harriman said proudly, “and I’m going to build that road.”

That road was built and became successful from its beginning; but Harriman was a railroader with the intuitive sense that gives genius to a great statesman or to a great general. The average railroad president does not hold a controlling interest himself and he must be guided pretty carefully by the judgment of his department heads; he must win the coöperation of his board by tact and subtlety rather than by the display of an iron will; and where he leads he must take the responsibility.

That road was built and became successful from the start; but Harriman was a railroad executive with the instinct that defines a great leader or a great general. Most railroad presidents don’t have a controlling interest themselves, so they need to be careful about relying on the judgment of their department heads; they need to win the cooperation of their board through diplomacy and subtlety instead of showing an iron will; and wherever they lead, they must take responsibility.

The Pennsylvania Railroad, as has already been told in an earlier chapter, recently forced its entrance into New York City and marked its terminal there with a monumental station. That move was a strategy of the[Pg 160] highest order, and was made that the road might place itself upon an even fighting basis for traffic with its chief competitor. But it cost. Two mighty rivers had to be crossed, whole blocks of high-priced real estate secured, a busy city threaded, the opposition of local authorities (who stood with palms outstretched) honestly downed. That all cost. That would have been a mighty expenditure for the Federal Government; for a private corporation it was all but staggering.

The Pennsylvania Railroad, as mentioned in an earlier chapter, recently made its way into New York City and opened a grand terminal there. This move was a top-tier strategy, allowing the railroad to compete on equal footing for traffic with its main rival. But it came at a high price. They had to cross two major rivers, acquire entire blocks of expensive real estate, navigate through a bustling city, and overcome local authorities (who were looking for a payout). All of this was costly. It would have been a significant expense for the Federal Government; for a private company, it was nearly overwhelming.

When the station was finished, a rarely beautiful thing with its classic public rooms, its long vistas, and its vast dimensions, that private corporation built, within a niche of the great waiting-room, a bronze figure of its former president, the late A. J. Cassatt, where all hurrying humanity might see it. But, though a thousand nervous travellers see that statue in the passing of a single hour, not a hundred of them will know the splendid tragedy it represents; for many of the high officers of that railroad—some of the men who caused the bronze to be erected—to this day believe that the production of that great station was the cause of the death of their chief. He had dreamed of that terminal for years; his engineer had deemed it all but impossible, and he had sent overseas for other engineers. One of these, who had conquered the busy Thames, said that he could tunnel the two great rivers. He was asked the cost, and he gave it. His first figures were staggering, but the railroad president did not abandon his hope. He summoned his board and put the problem to them.

When the station was completed, it was a stunning sight with its classic public spaces, long views, and huge size. That private corporation built, within a corner of the grand waiting room, a bronze statue of its former president, the late A. J. Cassatt, so that all the rushing travelers could see it. But even though a thousand anxious travelers might glance at that statue in a single hour, fewer than a hundred will understand the remarkable tragedy it symbolizes; many of the high-ranking officials of that railroad—some of the very people who had the bronze made—still believe that creating that grand station caused their leader’s death. He had envisioned that terminal for years; his engineer thought it was nearly impossible, and he even brought in engineers from abroad. One of them, who had successfully navigated the busy Thames, claimed he could tunnel under the two major rivers. When asked for the cost, he provided an estimate. His initial figures were shocking, but the railroad president didn’t give up hope. He gathered his board and presented the challenge to them.

There was pulling power between that president and his board, and the pulling was all in a single direction. Their system—a railroad that acknowledged no superior—could not keep in the very front rank without its terminal in the heart of the seaboard city, eliminating forever the delays and the inconveniences of a ferry service; the road could not afford to drop into second rank, and so it assumed the great undertaking.

There was a strong connection between the president and his board, and they were all focused on the same goal. Their system—a railroad that recognized no rivals—couldn't stay at the forefront without its terminal located in the heart of the coastal city, which would completely eliminate the delays and hassles of ferry service; the railroad couldn't afford to fall behind, so it took on this major project.

[Pg 161]That meant many things more than laymen understand; the selling of securities in delicate markets, home and foreign, which fluctuate wildly on the promulgation of anticorporation talk; the evading of untiring competitors; the appeasing of hungry politicians, only too anxious to feed at the hands of a wealthy corporation. In this case, it meant more than all these things, for the two rivers were quite as treacherous as the American engineers had pronounced them. They would sound in their tunnel bearings and find rock which seemed soft, and their dynamite charges would be sufficient. Then it would prove hard, and their blast as inefficient as that of a child’s toy cannon. Again, the rock would drill as hard as the hardest gneiss—the very backbone of Mother Earth herself, and the hard-rock men would prepare a heavy charge of dynamite. Then the stuff was as soft as gravel, and their heavy charge would have torn off the roofs of half a dozen houses. When they were under one of the rivers they found its bed—the roof of their tunnel—as soft as mud. There came a day when the little foaming swirls of water above their headings became a geyser: the river-bed had blown entirely out.

[Pg 161]That meant a lot more than most people realize; it involved selling securities in unstable markets, both domestic and international, that can fluctuate wildly with anti-corporation sentiments; dodging relentless competitors; and satisfying eager politicians, always looking to benefit from a wealthy corporation. In this case, it meant even more than that, because the two rivers were just as unpredictable as the American engineers had warned. They would check their tunnel bearings and encounter rock that seemed soft, and their dynamite charges would seem adequate. Then it would turn out to be hard, rendering their blast as ineffective as a child’s toy cannon. At times, the rock would be as tough as the hardest gneiss—the very foundation of Mother Earth herself—and the hard-rock crews would prepare a strong dynamite charge. Then, surprisingly, the material would be as soft as gravel, and their powerful charge could have blown the roofs off several houses. When they were beneath one of the rivers, they found the riverbed—the roof of their tunnel—as soft as mud. One day, the little swirling eddies of water above their heads turned into a geyser: the riverbed had completely blown out.

After that, some of the younger engineers felt like throwing themselves into the wicked river, but the biggest engineer of all never lost his faith. He sent upstream and brought down a whole Spanish Armada of clumsy scows, each heaped high with sticky clay. That clay—in thousands of cubic yards—made a new river-bottom and the tunnel shields went forward.

After that, some of the younger engineers felt like jumping into the treacherous river, but the lead engineer never lost his faith. He sent someone upstream and brought down a whole fleet of clunky boats, each piled high with sticky clay. That clay—in thousands of cubic yards—created a new riverbed, and the tunnel shields moved forward.

There were other obstacles and discouragements, almost an infinite array of them, to be surmounted, but this railroad president had steeled his mind to the accomplishment of that terminal. In the making of it he gave his life. When the day came for the drafts upon the railroad’s treasury, mounting higher and higher, he was cheer; when bad news came from the burrowing engineers, he was courage; when timid stockholders and directors began to[Pg 162] worry, he was comfort. He gave of his vitality to the organization, to the making of the terminal, until the day came when he gave too much—and his life went out while he was still like a mighty king in battle. He did not live to see the classic lines of the great station building. As he stands in the waiting-room, he stands in bronze. Those bronze eyes are powerless to see the splendid fruition of his endeavors.

There were many challenges and setbacks, almost endless ones, to overcome, but this railroad president had made up his mind to complete that terminal. He dedicated his life to it. When the time came for the requests on the railroad’s funds to keep rising, he remained optimistic; when bad news arrived from the hardworking engineers, he stayed strong; when nervous stockholders and directors began to[Pg 162] fret, he provided reassurance. He invested his energy into the organization and the terminal's construction until the day came when he gave too much—and his life slipped away while he was still like a powerful king in battle. He didn't live to see the impressive architecture of the grand station building. As he stands in the waiting room, he is immortalized in bronze. Those bronze eyes can't witness the beautiful outcome of his efforts.

That sort of thing—heroic courage and death-bringing devotion to an enterprise—repeats itself now and then among the executives of the railroads. When the panic of 1907 reached high tide, there was a certain railroad president who, like his fellows, viewed it with no little alarm. He had lunched with a big steel man, the kind the newspapers like to call a magnate, and the steel man had scared him. The company for which the former labored was going to close half a dozen of its plants—was going to throw some thousands of poorly provided men out of work.

That kind of thing—heroic bravery and a death-defying commitment to a mission—comes up now and then among railroad executives. When the panic of 1907 hit its peak, there was a certain railroad president who, like others, was quite alarmed by it. He had lunch with a major steel executive, the type that newspapers like to label as a magnate, and that steel executive had frightened him. The company he worked for was planning to shut down several of its plants, which would leave thousands of underqualified workers without jobs.

The railroad president took that bad news back to his comfortable office; at night it travelled with him in his automobile to his big and showy house. It would hit his company hard in its heavy tonnage district, but that was only a single phase of the situation. He thought of things becoming more disjointed when the news became public—before that week had run its course. That night the president made up his mind to take a big step. It was risky business, but he thought it worth the risk.

The railroad president brought that bad news back to his nice office; at night it went with him in his car to his large and flashy house. It would impact his company heavily in its key freight area, but that was just one part of the situation. He worried things would get more chaotic once the news got out—before the week was over. That night, the president decided to take a big step. It was a risky move, but he felt it was worth it.

He sent for the steel man in the morning and asked him what was the best price he could make for his product. The steel man cut his regular profit in half, but the president was not satisfied.

He called the steel guy in the morning and asked him what the best price he could offer for his product was. The steel guy reduced his usual profit by half, but the president was still not satisfied.

“You’ll have to show me a better margin than that,” he said.

“You’ll need to show me a better margin than that,” he said.

“We’ll eliminate profits,” said the steel man, “and give you the stuff at cost, to save shutting down our plant.”

“We’ll cut out profits,” said the steel man, “and give you the materials at cost, to avoid shutting down our plant.”

“Is that the best you can do?” persisted the president.

“Is that the best you've got?” the president pressed on.

[Pg 163]Before he was done, the steel man had also eliminated depreciation on plants and half a dozen minor expenses. He agreed to deliver at the mere cost of raw material and labor. Then he received an order that would have broken some records in prosperous times. The road was committed to some big building projects and it needed whole trainloads of girders and columns; bridges by the dozen. The railroad president went further, and helped out the steel man’s car-building plant. He ordered 3,000 steel freight cars, and every day he was getting reports from his general manager of a further falling of traffic tides. They had motive-power rusting on sidings, and they were dumping freight cars in the ditches along the right-of-way because they did not have storage-room for them. That took courage of a certain high-grade sort. When those freshly-painted new steel cars began to be delivered in daily batches of sixty, some of his directors asked him where he was going to find room to store them. He did not answer, for he did not know; but in the long run he won out. His company had a new equipment for the returning flood-tide of traffic which had cost it 25 per cent less than that of its competitors. When the time came to build its big improvement it had the steel all stored and ready. The president was able to tell his directors then that he had saved them $1,700,000 on that close bargain that he had driven in panicky times.

[Pg 163]Before he finished, the steel guy had also eliminated depreciation on plants and a handful of minor expenses. He agreed to deliver at just the cost of raw materials and labor. Then he received an order that would have set some records in better times. The road was committed to several major construction projects and needed whole trainloads of beams and columns; dozens of bridges. The railroad president went further and helped out the steel guy's car manufacturing plant. He ordered 3,000 steel freight cars, and every day he received reports from his general manager about a continual drop in freight traffic. They had engines rusting on sidings, and they were dumping freight cars in the ditches along the tracks because they ran out of storage space. That took a certain type of courage. When those freshly-painted new steel cars began to arrive in daily batches of sixty, some of his directors asked him where he was going to store them. He didn't answer, because he didn't know; but in the end, he succeeded. His company had new equipment ready for the returning surge of traffic that cost them 25 percent less than their competitors. When it was time to make their big improvements, they had all the steel stored and ready. The president was then able to tell his directors that he had saved them $1,700,000 from that smart deal he made during tough times.


Sometimes a little thing makes a railroad president big.

Sometimes a small thing makes a railroad president important.

The head of a busy road in the Middle West was hurrying to Chicago one day to attend a mighty important conference of railroad chiefs. His special was halted at a division point for an engine-change, and the president was enjoying a three-minute breathing spell walking up and down beside his car. An Italian track laborer tried to make his way to him. The president’s secretary, who was on the job, after the manner of presidents’ secretaries, stopped the man. The signal was given that the train was[Pg 164] ready, but the president saw that the track-hand was crying. He ordered his train held and went over to him. The story was quickly told. The track-hand’s little boy had been playing in the yards and had hidden in an open box-car; so his small companions had reported. Afterwards the car had been closed and sealed by a yardmaster’s employee. Somewhere it was bumping its weary way in a lazy freight train, while a small boy, hungry and scared, was vainly calling to be let out.

The head of a busy road in the Midwest was rushing to Chicago one day to attend a very important conference of railroad executives. His private car was stopped at a junction for an engine change, and the president was taking a three-minute break, pacing beside his car. An Italian track worker tried to approach him. The president’s secretary, as secretaries often do, stopped the man. The signal was given that the train was[Pg 164] ready, but the president noticed that the track worker was crying. He ordered his train to wait and went over to him. The story was quickly shared. The track worker’s little boy had been playing in the yards and had hidden in an open boxcar, according to his young friends. Later, the car had been closed and sealed by a yardmaster’s employee. Somewhere, it was jostling along in a slow freight train, while a small boy, hungry and scared, was helplessly calling out to be let out.

Perhaps that president had a boy of the same size—they always do in stories; and perhaps—this being reality—he did not. But he stopped there for three precious hours, at that busy division point, while he sent orders broadcast to find the boy, orders that went with big authority because they came from the high boss himself. He was late at the conference, because that search was taking his mind and his attention. He hung for hours at a long-distance telephone, personally directing the boy-hunt with his marvellously fertile and resourceful mind. When action came entirely too slowly he ordered the men out of the shops and all interchange freight halted, until every one of 12,000 or 14,000 box cars had been opened and searched. Finally, from one of these they drew forth the limp and almost lifeless body of a small boy.

Maybe that president had a boy the same age—they always do in stories; and maybe—since this is real life—he didn't. But he paused there for three valuable hours at that busy junction while he sent out orders everywhere to find the boy, orders that carried a lot of weight because they came from the top boss himself. He was late to the meeting because the search took all his focus and energy. He spent hours on a long-distance call, personally directing the search with his incredibly creative and resourceful thinking. When things moved way too slowly, he ordered the men out of the shops and halted all freight movement, until every single one of the 12,000 or 14,000 boxcars had been opened and searched. Eventually, they pulled the limp and nearly lifeless body of a small boy from one of them.

The railroad chief died a little while ago and was buried in a city 500 miles away from the line that he had controlled. The track-hands of his line, with that delicate sensibility that is part and parcel of the Italian, dug deep into their scanty savings and hired a special train, that they might march in a body at his funeral.

The railroad chief passed away not long ago and was buried in a city 500 miles from the line he managed. The track workers on his line, with the sensitive nature that's typical of Italians, pooled their limited savings to hire a special train so they could attend his funeral together.

It sometimes takes a big man to do a little thing in a big way.

It sometimes takes a great person to handle a small task in a significant manner.


Here is Underwood, the railroad president who took hold of the Erie when the property was a byword and a joke, who began pouring money into it to give it real improvements and possibilities for economical handling,[Pg 165] and made it a practical and a profitable freighter, a freighter of no mean importance at that. He once issued an order that any car on the road (no matter of what class of equipment) with a flat wheel should be immediately cut out of the train. The order was posted in every yardmaster’s office up and down that system.

Here is Underwood, the president of the railroad who took charge of the Erie when it was seen as a joke and in terrible shape. He started investing money to make real improvements and create opportunities for efficient operations,[Pg 165] turning it into a practical and profitable freight service, one that was quite significant. He once issued a directive that any car on the tracks, regardless of its equipment class, with a flat wheel should be immediately removed from the train. This order was posted in every yardmaster’s office throughout the system.

Some time after it went into effect, Underwood was hurrying east in his private car. It was essential that he should reach Jersey City in the early morning, for he had a big day’s grist awaiting him at his office. A real railroad president, working 18 hours a day, can brook few delays. But when the president awoke, his car was not in motion; the foot of his bunk was higher than the head. He looked out and found himself in a railroad yard three or four hundred miles from his office. When he got up and out he saw why his bed had been aslant. The observation end of his car was jacked up and the car-repairers were slipping a new pair of wheels underneath it. A car-tinker bossed the job and Underwood addressed him.

Some time after it took effect, Underwood was rushing east in his private car. It was crucial that he arrive in Jersey City early in the morning since he had a busy day ahead of him at the office. A real railroad president, working 18 hours a day, can’t afford many delays. But when the president woke up, his car wasn’t moving; the foot of his bed was higher than the head. He looked outside and saw he was in a railroad yard three or four hundred miles from his office. When he got up and stepped outside, he understood why his bed was tilted. The observation end of his car was elevated, and the car-repair workers were putting a new set of wheels underneath it. A boss overseeing the repairs managed the job, and Underwood spoke to him.

“Who gave you authority to cut out my car?” he asked.

“Who gave you the right to cut off my car?” he asked.

“If you will walk over to my coop,” said the car-tinker, politely, “you will find my authority in orders from headquarters to cut out any car (no matter of what class of equipment) with a flat wheel.”

“If you walk over to my coop,” said the car-tinker politely, “you’ll see my authority in orders from headquarters to take out any car (regardless of its class of equipment) with a flat wheel.”

When the new wheels were in place the president of the road put his hand upon the shoulder of the car-tinker and marched him uptown. The man obeyed, not knowing what was coming to him. Underwood walked him straight into a jeweller’s shop, picked out the best gold watch in the case and handed it to the car-tinker.

When the new wheels were on, the president of the road put his hand on the shoulder of the car mechanic and led him uptown. The man went along, unsure of what was going to happen. Underwood took him directly into a jewelry store, chose the best gold watch in the display, and handed it to the mechanic.

“You keep right on obeying orders,” he said.

“You just keep following orders,” he said.

The relations between a railroad president at the head of the organization, and some man who struggles ahead in the army of which the president is general, would make a whole book. They still tell a story in Broad Street[Pg 166] Station, Philadelphia, of Mr. Cassatt, the Pennsylvania’s great president, and the brakeman.

The relationship between a railroad president leading the organization and someone trying to get ahead in the army that the president oversees could fill an entire book. There’s still a story told in Broad Street[Pg 166] Station, Philadelphia, about Mr. Cassatt, the great president of the Pennsylvania, and the brakeman.

It seems that one of the suburban locals that took Cassatt to his country home up the main line was halted one night by an unfriendly signal. The president, mildly wondering at the delay, found his way to the rear platform. On the lower step of that platform, in plain violation of the company’s rule, sat the rear brakeman. Cassatt was never a man who was quick with words, but he said in a low voice:

It seems that one of the local residents who took Cassatt to his country home up the main line was stopped one night by an unfriendly signal. The president, slightly puzzled by the hold-up, made his way to the back platform. On the lower step of that platform, in clear violation of the company’s rules, sat the rear brakeman. Cassatt was never someone who spoke quickly, but he said in a low voice:

“Young man, isn’t there a rule on this road that a brakeman shall go a certain distance to the rear of a stalled train to protect it by danger signal?”

“Young man, isn’t there a rule on this road that a brakeman must go a certain distance behind a stalled train to protect it with a warning signal?”

The brakeman spat upon the right-of-way and, without lifting his eyes from it, said:

The brakeman spat on the tracks and, without looking away from it, said:

“If there is, it’s none of your damn business.”

“If there is, it’s none of your business.”

Cassatt—the man who could strike an arm of Pennsylvania into the heart of metropolitan New York at a cost of many millions of dollars—was much embarrassed.

Cassatt—the man who could connect Pennsylvania to the center of metropolitan New York for a cost of millions of dollars—felt very embarrassed.

“Oh, certainly it isn’t,” he said with an attempt at a smile. “I was merely asking for information.”

“Oh, of course it isn’t,” he said, trying to smile. “I was just asking for some information.”

The next morning the president of the Pennsylvania summoned the trainmaster of that suburban division to his desk and reported the matter. The trainmaster turned three colors. It was lèse-majesté of the most heinous sort. He proposed the immediate dismissal of the offending brakeman. Cassatt ruled against that. He was too big a man to be seeking to rob any brakeman of his job.

The next morning, the president of Pennsylvania called the trainmaster of the suburban division to his office and discussed the issue. The trainmaster turned three shades of pale. It was serious disrespect in the worst way. He suggested firing the offending brakeman immediately. Cassatt disagreed. He was too important to try and take a brakeman's job away.

“Just tell him,” he said to the trainmaster, with a suggestion of a smile about his lips, “that he cussed the president, and that, as a personal favor, I should like him to be more polite to passengers in the future.”

“Just tell him,” he said to the trainmaster, a slight smile on his lips, “that he swore at the president, and that, as a personal favor, I’d appreciate it if he could be more polite to passengers in the future.”

No two railroad presidents come up to their problem in quite the same way. Take the two members of the Western railroad world—one gone now—Hill and Harriman. In J. J. Hill’s domain the personality of the man counts for everything. He picks his men, advances them,[Pg 167] rejects or dismisses them, by a rare intuitive sense, with which he judges character. A high chief in his ranks once asked for a vacation in which to take his family to Europe. Hill granted it. When the man came back from Europe another was at his desk. Hill did not approve of long vacations, and that was his method of showing it. The department head should have known better.

No two railroad presidents tackle their challenges in exactly the same way. Consider the two figures from the Western railroad scene—one of whom is no longer with us—Hill and Harriman. In J. J. Hill's world, a person's character is everything. He chooses his team, promotes them, [Pg 167] and lets some go based on a unique instinct he has for judging people. Once, a senior manager asked for time off to take his family to Europe. Hill approved it. When the manager returned from his trip, someone else was sitting at his desk. Hill wasn't a fan of long vacations, and this was his way of expressing that. The department head should have known better.

On the other hand, Harriman measured his men impersonally—as if in a master scale. He measured them by results. A man might personally be somewhat repugnant to him, but if he accomplished results for the road, he held his place, at least until some one came along who could do even better.

On the other hand, Harriman evaluated his men in a detached way—as if on a master scale. He judged them by their results. A man might personally be somewhat off-putting to him, but if he delivered results for the railroad, he kept his position, at least until someone came along who could do even better.

W. C. Brown, of the New York Central, and James McCrea, of the Pennsylvania, are the heads of two railroads great in mileage and in volume of traffic; yet their methods are in many essentials radically different. McCrea is the essence of Pennsylvania policy—coldly impersonal. It is easier to gain an audience with the president of the United States than with the president of the Pennsylvania. No Pennsylvania man from president down to the lowest ranking officer, grants an interview to a newspaper reporter. It would be risky business for any officer of the Pennsylvania to have his photograph published or himself glorified by reason of his connection with the company. The company is the corporation.

W. C. Brown from the New York Central and James McCrea from the Pennsylvania are the heads of two large railroads known for their extensive mileage and high traffic volumes. However, their approaches are fundamentally different in many ways. McCrea embodies Pennsylvania's policy—detached and impersonal. It’s easier to get a meeting with the President of the United States than with the President of the Pennsylvania. No one at Pennsylvania, from the president to the lowest-ranking officer, will give an interview to a newspaper reporter. It would be risky for any Pennsylvania officer to have their photo published or to be celebrated because of their connection to the company. The company is the corporation.

When it speaks, it speaks impersonally through its press agent, a clever young man with clever assistants, who both answers newspaper questions and advances newspaper information. His function is a new one of the American railroad, and allies itself directly with the office of the president.

When it communicates, it does so impersonally through its press agent, a smart young man with sharp assistants, who handle newspaper inquiries and provide news to the media. His role is a modern one within the American railroad system and is closely related to the president's office.

W. C. Brown, of the New York Central, probably stands preëminent to-day among American railroad executives. He has shouldered himself up from the ranks of the railroad army, and only good wishes have gone to him as he has stepped from one high post to a still higher[Pg 168] one. He has come, as nine out of ten successful executives have come, from the operating end of the railroad.

W. C. Brown, from the New York Central, is probably the top American railroad executive today. He has worked his way up from the ranks of the railroad industry, and everyone has wished him well as he moved from one important position to an even higher[Pg 168] one. Like nine out of ten successful executives, he started from the operating side of the railroad.

Brown is particularly accessible to newspaper reporters. He talks with them, carefully and painstakingly, and sees to it that they are correctly informed as to each of the great railroad problems of the day. He believes sincerely that the head of a railroad should be personality and that the personality should stand forth directly in the guidance of the property. In his own case, at least, he has demonstrated the value of his theory.

Brown is especially open to newspaper reporters. He engages with them thoughtfully and thoroughly, ensuring they are well-informed about all the major railroad issues of the time. He genuinely believes that the leader of a railroad should have a strong personality, and that this personality should be evident in how the business is run. In his own experience, at least, he has proven the worth of his belief.

For all this work and all this strain, the railroad president demands that he be adequately paid. He has a good many perquisites—chief among them a comfortable private car at his beck and call; but perquisites are not salary. The head and front of the American railroad to-day receives anywhere from $15,000 to $75,000; an astonishingly large percentage of railroad presidents are receiving at least $50,000 annually. But they work for their pay—sometimes with their life-devotion, as in the case of the big man who built the big terminal; other times with the hard sense of the president who bought his steel girders and cars in the time of panic. Here is a case in point.

For all this effort and stress, the railroad president expects to be paid fairly. He has quite a few perks—most notably a comfortable private car available whenever he needs it; but perks are not the same as salary. The leader of the American railroad today earns between $15,000 and $75,000; a surprisingly large number of railroad presidents make at least $50,000 a year. But they earn their money—sometimes with total dedication, like the major figure who constructed the huge terminal; other times with the practical judgment of the president who purchased his steel girders and cars during a market panic. Here’s an example.

A road in the Middle West, which was so compact as to make it quite local in character, had a big traffic proposition to handle and was handling it in a miserable fashion. One local celebrity after another tackled it, until the directors were laying side bets with one another as to the precise day when the receiver should walk into the office. Finally, Eastern capital, which was heavily interested in the property, revolted at the local offerings, and sent out an operating man with a big reputation to take hold of it.

A road in the Midwest, which was so well-maintained that it felt quite local, had a huge traffic issue to manage and was dealing with it poorly. One local celebrity after another attempted to fix it, until the directors were making side bets on the exact day when the receiver would show up at the office. Finally, investors from the East, who had a significant stake in the property, got fed up with the local solutions and sent in a well-known operations expert to take charge.

The directors received him with a certain veiled distrust as coming from another land, but in the end they hired him. The matter of salary came up last of all.

The directors greeted him with a hint of skepticism since he was from another place, but ultimately, they decided to hire him. The topic of salary was discussed last.

“Fifty thousand,” said the New Yorker in a low voice.

“Fifty thousand,” said the New Yorker quietly.

One of the local directors spoke up.

One of the local directors said something.

[Pg 169]“Fifteen thousand!” said he. “It’s out of the question. We’ve never paid more than twelve.”

[Pg 169]“Fifteen thousand!” he exclaimed. “That’s not happening. We’ve never paid more than twelve.”

“So I should imagine,” was the dry response. “But I said fifty, not fifteen.”

“Yeah, I can see that,” was the blunt reply. “But I said fifty, not fifteen.”

The consternation that followed may be imagined! In the end the New Yorker carried his point. At the end of just twelve months he had, through his acquaintance in Wall Street, and his keen insight into the big channels of finance, cut that little road’s interest charges just $800,000 a year. The receiver has not come yet. The road has accomplished a miracle and has begun to pay dividends. There is another miracle to relate. Last spring, the directors of the road voted an increase in salary to their president—and he courteously refused it!

The shock that followed was unimaginable! In the end, the New Yorker got his way. After just twelve months, thanks to his connections on Wall Street and his sharp understanding of the major finance avenues, he reduced that little railroad's interest expenses by $800,000 a year. The receiver hasn't arrived yet. The railroad has achieved a miracle and has started paying dividends. There's another miracle to mention. Last spring, the railroad's directors decided to give their president a raise—and he politely turned it down!

“I think the presidency of this road is worth $50,000 a year,” he said, frankly, “and not one cent more.”

“I think the leadership of this road is worth $50,000 a year,” he said, honestly, “and not a penny more.”

That is the way a president should stand above and with his board.

That’s how a president should stand above and alongside their board.

Only a little time ago, another president, who had no easier proposition to set upon its feet, was criticised by a querulous old director for his lavish use of private cars and special trains. That president was having his own troubles—his job had no soft places; but he said nothing when the testy old fellow lectured him as he might have lectured a sin-filled schoolboy. When the director was done, the president spoke in a low voice.

Not long ago, another president, who faced his own tough challenges, was criticized by a grumpy old director for his excessive use of private cars and special trains. That president was dealing with his own issues—his job was no walk in the park; but he didn't say anything while the irritable old man lectured him like he was a misbehaving schoolboy. Once the director finished, the president spoke in a quiet tone.

“Gentlemen, my resignation is on the table,” was his reply to the censure.

“Gentlemen, I’m resigning,” was his response to the criticism.

The next moment there was consternation in that board. The president slipped out of the room and left them to consider the matter. When he returned, the chairman of the board, who had nodded in half approval at the censure, was at the door to greet him.

The next moment, there was chaos in that board room. The president slipped out of the room, leaving them to think about the situation. When he came back, the chairman of the board, who had nodded in partial agreement with the criticism, was at the door to welcome him.

“We refuse to accept your resignation,” he said; “but the board does feel that you ought to have a new car—the present one’s getting shabby, Phil.”

“We're not accepting your resignation,” he said; “but the board thinks you should get a new car—the one you have is looking worn out, Phil.”

And in that moment the president felt that his work had gained one little ounce of appreciation.

And in that moment, the president sensed that his efforts had earned a small bit of recognition.

 

 


CHAPTER XI

THE LEGAL AND FINANCIAL DEPARTMENTS

Legal and Finance Departments

Functions of General Counsel, and Those of General Attorney—A Shrewd Legal Mind’s Worth to a Railroad—The Function of the Claim-agent—Men and Women who Feign Injury—The Secret Service as an Aid to the Claim-agent—Wages of Employees the Greatest of a Railroad’s Expenditures—The Pay-car—The Comptroller or Auditor—Division of the Income from Through Tickets—Claims for Lost or Damaged Freight—Purchasing-agent and Store-keeper.

Roles of General Counsel and General Attorney—The Importance of a Strong Legal Mind for a Railroad—The Function of the Claims Agent—Individuals Who Fake Injuries—The Secret Service Assisting the Claims Agent—Employee Salaries as the Biggest Cost for a Railroad—The Pay Car—The Comptroller or Auditor—Sharing Income from Through Tickets—Claims for Lost or Damaged Cargo—Purchasing Agent and Storekeeper.

 

At the very elbow of the railroad president stands the general counsel. He is shrewd, resourceful, diplomatic. He has quick perception and action, the faith and the loyalty of a friend. In many cases he is a personal officer of the president—in the highest sense. If there is a change of administration of the railroad, there is apt to be a change in the office of the general counsel. If B——, who has been guiding the destinies of the T. & S., goes to Transcontinental, he is apt to take Y——, his general counsel along with him. For except in the case of some exquisitely organized roads like the Pennsylvania, for instance, the general counsel is in every sense personal to the president. He advises him privately, urges him to this step, cautions him from that.

At the very side of the railroad president stands the general counsel. He is sharp, resourceful, and diplomatic. He has quick insight and action, as well as the trust and loyalty of a friend. In many cases, he acts as a personal advisor to the president—in the truest sense. If there’s a change in the railroad’s administration, there’s likely to be a change in the general counsel's office. If B——, who has been steering the T. & S., moves to Transcontinental, he’s likely to bring Y——, his general counsel, with him. Except for some exceptionally organized railroads like the Pennsylvania, the general counsel is, in every way, closely tied to the president. He gives him private advice, encourages him to take certain steps, and warns him against others.

On the other hand, the general attorney is more apt to be the legal officer of the railroad. Like the general counsel he has an old-fashioned pride in his profession that makes him hesitate at accepting a vice-presidency; he likes the ring of “general attorney” or “general counsel” in his own ears. Railroad history and tradition both go to prove that. He will hardly drop those titles for anything less than that of president.

On the other hand, the general attorney is more likely to be the legal officer of the railroad. Like the general counsel, he has an old-school pride in his profession that makes him hesitant to accept a vice-presidency; he likes how “general attorney” or “general counsel” sounds to him. Railroad history and tradition support this. He will hardly give up those titles for anything less than that of president.

The general attorney, unlike the general counsel, in most[Pg 171] cases will make his offices in the railroad’s headquarters. He will handle its litigation, and if in half a dozen years he can bring down its verdict costs from $1,250,000 to $750,000 for an average twelve month, as one man did, he will be well worth the large salary that he demands and gets. And his salary will be only one of many of the heavy expenses of the legal department. When that functionary asks for money he gets it and without many questionings. The operating department, the traffic department, the engineers, may have to give sharp account for their appropriations; the legal end of the railroad is trusted to accomplish accurate results, without detailed accounting. In some cases it might prove embarrassing.

The general attorney, unlike the general counsel, will usually be based at the railroad's headquarters. He will handle its litigation, and if in six years he can reduce its verdict costs from $1,250,000 to $750,000 for an average year, as one person did, he’ll be worth the high salary he demands and receives. His salary will be just one of many significant expenses for the legal department. When this official asks for funding, he gets it without much questioning. The operating department, the traffic department, and the engineers might have to justify their budgets; the legal side of the railroad is trusted to deliver effective results without detailed accounting. In some cases, this could become awkward.


You want to know the value of the shrewd and perceptive legal mind to a big railroad? Here is a case that proves his worth:

You want to know how valuable a sharp and insightful legal mind is to a major railroad? Here’s a case that demonstrates its importance:

A certain transportation company in the East had a legal vice-president who many people supposed was a political heritage to the road, a man for whom it was supposed a berth had been made by the owner of the property, who was something of a politician himself. A quick turning of the wheel of fortune had thrown one political party out of business at the capital, and another in. The man was given a place in the railroad offices, and a little later was made a vice-president. It so happened that the vice-president knew more than supposers might even imagine; but he was a quiet man, and sometimes some of his own clerks wondered why he drew his big salary. After he had been at his desk a dozen years they found the reason.

A certain transportation company in the East had a legal vice president whom many people thought was a political legacy for the company, a man for whom the owner of the property, who was also a bit of a politician, supposedly created a position. A sudden turn of events had ousted one political party from power in the capital and brought another in. The man got a job in the railroad offices and was later promoted to vice president. It turned out that the vice president knew more than people assumed; however, he was a reserved man, and sometimes even his own clerks questioned why he earned such a high salary. After he had been at his desk for twelve years, they discovered the reason.

In gathering up a number of railroad properties to make the parent company—after the fashion of modern railroad practice—one of the most important of these old-time units was found to be in woefully shabby physical form. It was a valuable road in the consolidation. The new parent was willing to guarantee an annual rental[Pg 172] of 10 per cent on its stock; but as a railroad it fairly shook at the knees. It stood in dire need of reconstruction, and the men who were offering it a high rental made that a provision of the deal. The old road finally agreed to spend $12,000,000 in revising its line and in buying new locomotives, cars, and bridges. With much ado it accomplished its revision, and brought itself up closer to modern standards of railroading.

In gathering several railroad properties to create the parent company—following the trend of modern railroad practices—one of the key old-time units was found to be in really poor condition. It was an important railway for the consolidation. The new parent was willing to guarantee an annual rental[Pg 172] of 10 percent on its stock; but as a railroad, it was really shaky. It needed major renovations, and the people offering it a high rental made that a condition of the deal. The old railroad eventually agreed to spend $12,000,000 on updating its line and buying new locomotives, cars, and bridges. After a lot of effort, it completed its updates and brought itself closer to modern railroading standards.

A decade later when the governmental supervision of the railroads had come into the full flush of its authority, the quiet vice-president had an armful of State commission reports and vouchers brought to his desk. He locked himself in his room, and in a week he had made from them a 20,000-word abstract in long hand. Then he took his report in to the president of the road.

A decade later, when government oversight of the railroads was at its peak, the reserved vice-president had a stack of state commission reports and vouchers brought to his desk. He locked himself in his office, and after a week, he had created a 20,000-word summary in longhand. Then, he took his report to the president of the railroad.

The acute mind of that general counsel—you see that he was vice-president in this particular case—searching here and there and everywhere, had discovered a mouse-hole. The old-time road had not fulfilled its part of the contract. It had found that it could revise its lines at a cost of a little less than $9,000,000 and had quietly pocketed the change. The big rent-paying consolidation went into the courts, after its cool, impassive way. The case went to a referee and the referee took four years to hear the case and decide it. There were 5,000 exhibits offered in evidence and 8,000 closely written pages of evidence, making a case nearly equal to that of the receivership of the Metropolitan Street Railway Company of New York City, which fills twenty pudgy volumes of some 800 pages each.

The sharp mind of that general counsel—you can see he was the vice-president in this specific case—was searching high and low for answers and uncovered a loophole. The old road didn't hold up its end of the deal. It realized it could update its routes for just under $9,000,000 and quietly kept the difference. The big rent-paying consolidation took it to court, maintaining its cool, detached demeanor. The case went to a referee, who took four years to hear and rule on it. There were 5,000 pieces of evidence submitted and 8,000 densely written pages of evidence, making it nearly as complex as the receivership of the Metropolitan Street Railway Company of New York City, which fills twenty hefty volumes of about 800 pages each.

The referee decided in favor of the parent company, and rendered a verdict close to $6,000,000, principal and interest. The case was appealed, and sustained. That vice-president had proved his worth. The president of the defendant road came to him.

The referee ruled in favor of the parent company, issuing a verdict of nearly $6,000,000, including principal and interest. The case was appealed and upheld. That vice president had shown his value. The president of the defendant road approached him.

“We simply can’t pay,” he pleaded. “We’ve no reserve fund.”

“We just can’t pay,” he begged. “We have no backup funds.”

[Pg 173]“Then we will take it out of your rental,” was the emotionless reply of the quiet vice-president.

[Pg 173]“Then we’ll deduct it from your rental,” was the expressionless response of the quiet vice-president.

That type of man stands forth as a possibility to every one of the dozens and dozens of young men who make the main staff of the railroad’s legal department. Those fellows come to the railroad fresh from the law schools. Their salaries are small but their experience and their opportunities are enormous. It is a far better career at the beginning than a briefless existence in one’s own office, even though one’s own name is emblazoned in brilliant gilt letters upon the door. A young man coming into the legal department of a large railroad has a diversity of work offered him. He draws up the simplest of papers at first, acts as assistant to a trial lawyer, then finally comes to the time when he will alone fight the railroad’s case in some minor cause in a small court. After that the causes get bigger, the courts more important, he begins to delve into law libraries and to write briefs. Gradually he emerges into a full-fledged lawyer. He may eventually become general attorney or general counsel, and he may find himself welcome to the partnership of some really important law firm. He has knowledge that may be of value in fighting the railroad; whether he will use that knowledge in afterwards fighting his employer is a matter for his own conscience to determine.

That kind of guy is an option for all the young men who make up the main team in the railroad's legal department. These guys come to the railroad fresh out of law school. Their pay is low, but their experience and opportunities are huge. It's a much better start than a life without clients in your own office, even if your name is displayed in fancy gold letters on the door. A young man joining the legal department of a large railroad has a variety of work available to him. He starts by drafting basic documents, assists a trial lawyer, and eventually reaches a point where he'll handle the railroad's cases on his own in a minor court. From there, the cases grow larger, the courts become more significant, and he starts to explore law libraries and write briefs. Gradually, he becomes a full-fledged lawyer. He might eventually become the general attorney or general counsel, and he could find himself invited to join a prestigious law firm. He gains knowledge that could be useful in defending the railroad; whether he uses that knowledge to challenge his employer later is up to his own conscience.

There are special departments under the main heading of the law department. Counsel, the ablest of counsel, is retained at each important point reached by the railroad, and these counsel must act in conjunction and coöperation with headquarters. Special tax counsel have an important office by themselves, for the railroad sometimes finds itself in a difficult position. In its pride it may announce to the world, through the newspapers, that the new Bingtown depot has cost $400,000, but when the Bingtown appraisers come around, possessing in their bosoms no inherent love for the railroad, those newspaper clippings in their hands, the tax counsel begins to earn his salary.

There are special divisions under the main law department. The best legal advisors are hired at each significant point the railroad reaches, and these advisors must work together with the headquarters. Special tax advisors have a crucial role on their own, as the railroad sometimes finds itself in tricky situations. In its pride, it may publicly announce through the newspapers that the new Bingtown depot has cost $400,000, but when the Bingtown appraisers come around, holding onto those newspaper articles without any special affection for the railroad, that’s when the tax advisor starts to earn their paycheck.

[Pg 174]In these days of Federal and State supervision and regulation of railroad management, with now and then an aldermanic chamber or a county board of supervisors trying its hand at the game, there is sure to be special counsel, generally known as the commerce or commission counsel, assigned to the complaints and hearings. For intricate, involved, or unusual cases the road may go outside of its own ranks and hire special counsel—lawyers who are specialists in the very thing involved.

[Pg 174]In today's world of federal and state oversight and regulation of railroad operations, with the occasional city council or county board stepping in to take a crack at it, there is usually a special attorney, commonly referred to as commerce or commission counsel, assigned to handle the complaints and hearings. For complex, complicated, or unique cases, the railroad may look beyond its own team and hire specialized attorneys who are experts in the specific area at hand.

Just as the big and tactful attorney stands back of the railroad’s president, so there crouches at his feet the claim-agent of the company, who is its watch-dog and its scenting hound. Back of this claim-agent, who must have achieved a reputation for keen-sightedness and marked ability before receiving his position, is a busy company of claim agents, at headquarters and every division headquarters upon the system. Together, these form a militant organization that stands with the legal department to defend the railroad’s treasury against indiscriminate raiding.

Just like the skilled and strategic lawyer stands behind the president of the railroad, there’s a claims agent at his feet, acting as the company’s watchdog and sleuth. Behind this claims agent, who must have built a reputation for sharp insight and notable talent to earn his role, is a busy team of claims agents at both the main office and every division office across the network. Together, they make up a proactive organization that works alongside the legal department to protect the railroad’s finances from random exploitation.

Sometimes, because the work dovetails in many ways closely with that of the operating department, these claim-agents work under the order of the general manager and the division superintendents. A sly old fellow who once headed a big road in the Middle West once explained the reason why—in the case of his property—without even a trace of a smile.

Sometimes, because the work closely aligns with that of the operating department, these claim agents work under the direction of the general manager and the division superintendents. A crafty old guy who once led a major railroad in the Midwest explained why this was the case for his company—without even a hint of a smile.

“John says,” he was speaking of his own general counsel, “that a claim-agent can’t be yanked up before any of these touchy bar associations and charged with unprofessional practices if we can show cases—that they’re just railroad men and not lawyers, at all.”

“John says,” he was talking about his own general counsel, “that a claim agent can’t be called in front of any of these sensitive bar associations and accused of unprofessional conduct if we can show cases—that they’re just railroad workers and not lawyers at all.”

That was an exaggerated case. As a rule, the young claim-agent has abundant need to be upon his mettle. The public, with an inborn itching against the corporation, keeps him upon that mettle. The man who has had a slight bump upon a railroad train—to make an [Pg 175]instance—hunts out the claim office at headquarters. He gets quick treatment and mighty courteous treatment. If he can prove himself in any way entitled to a reimbursement, he gets it—in cash upon the spot. Likewise he signs a release—a most ponderous and impressive document. When his “John Smith” goes upon that document he has, in its own magnificent phrasing “in consideration of money received” released the railroad company from all obligation to him from the beginning of the world, the fall of man and the decline of the Roman Empire up to the very moment of the signing.

That was an exaggerated example. Generally, the young claims agent needs to be on his toes. The public has a natural distrust of corporations, which keeps him alert. The person who’s had a minor accident on a train—let’s say—searches for the claims office at headquarters. He receives prompt and very polite service. If he can show that he’s eligible for compensation in any way, he gets it—in cash right away. He also signs a release—a very formal and impressive document. When his “John Smith” is written on that document, he has, in its grand language “in consideration of money received,” released the railroad company from any responsibility to him from the very beginning of time, the fall of man, and the decline of the Roman Empire up to the moment he signs.

He goes home, pretty well satisfied with himself. It was only a little bump at that. A twenty-five cent bottle of arnica had made him physically himself once again; and as for his suit, well, that was pretty well worn, anyway, and three dollars to a tailor would make it a good “second best” for next winter. He feels that the ten dollars that the railroad gave him was pretty abundant compensation.

He goes home, feeling pretty good about himself. It was just a minor setback. A twenty-five cent bottle of arnica had made him feel like himself again; and about his suit, well, it was already quite worn, and spending three dollars at a tailor would turn it into a decent “second best” for next winter. He thinks that the ten dollars the railroad gave him was more than enough compensation.

But wait until he sees his neighbor. The neighbor almost froths at the mouth when he hears of the transaction—of the impressively worded release that was signed.

But just wait until he sees his neighbor. The neighbor practically foams at the mouth when he hears about the deal—about the impressively worded release that was signed.

“You’re a chump,” he says. “You could have gone to bed, stayed there a week and they would have been glad to give you a hundred.”

“You’re a fool,” he says. “You could have gone to bed, stayed there a week, and they would have been happy to give you a hundred.”

After which the man looks upon his ten dollars with contempt and a feeling of injury, and becomes a corporation hater. Or perhaps he was really hurt and had some sort of a bill from his doctor and his druggist, lost time to be compensated at his job. The railroad has figured these together and paid him the sum, with the signing of the release as a necessary feature of the transaction. The thing was not very serious, we will say, in this instance also, and the hundred dollars that he received was really a fair compensation. Now watch the neighbor, who it happens is a pretty shrewd attorney:

After that, the man looks at his ten dollars with disdain and feels wronged, becoming someone who hates corporations. Or maybe he was genuinely hurt and had a medical bill from his doctor and his pharmacist, plus lost wages he felt he should be compensated for at work. The railroad figured all this out and paid him the amount, making him sign a release as a necessary part of the deal. In this case, it wasn't very serious, and the hundred dollars he received was actually a fair compensation. Now, watch the neighbor, who happens to be a pretty savvy lawyer:

“Let me take the case, even now,” he urges slyly.[Pg 176] “I’ll get a verdict of five thousand for you, if you are wise, and we will divide the proceeds.”

“Let me handle the case, even now,” he insists slyly.[Pg 176] “I’ll get you a verdict of five thousand if you’re smart, and we’ll split the winnings.”

“But I’ve signed their release,” groans the other.

“But I signed their release,” the other groans.

The shyster laughs in his face.

The con artist laughs in his face.

“You were drugged,” he whispers, “drugged, and we will prove it.”

“You were drugged,” he whispers, “drugged, and we’ll prove it.”

That is not an exaggerated case. It is the sort of thing that the railroad’s claim-agents are combating every day of the year; and then wonder not, that some of them finally lose the fine sense of honor, themselves.

That’s not an exaggerated case. It's the kind of thing that the railroad's claim agents deal with every day of the year; so don't be surprised if some of them eventually lose their sense of honor.

And beyond this class of folk, is another—nothing less than criminal. There are men and women in this broad land who make a business of feigning injury, and make it a pretty astute business, too, so that they may dig deep into the strong-boxes of the railroad. The most dramatic of this particular brand of “nature fakirs” has been Edward Pape, the man with the broken neck. Pape has a most remarkable deformity and has not been slow to avail himself of it as a money-making device far beyond the figures that might be quoted for him by circus side-shows or dime museums. Pape makes a specialty of the trolley companies. He can so alight from a car, coming slowly to a stop, that he will fall and go rolling into the gutter. Instantly there is excitement and a group of men to pick up the prostrate form. He is found to be badly injured and is hurried to a hospital. There the internes discover that he has a broken neck. A marvellous set of X-ray photographs are made, and the railroad is usually willing to settle a large cash sum rather than stand suit. Within a week he will probably be away and practising his trick on some unsuspecting railroad.

And beyond this group of people, there's another—nothing less than criminal. There are men and women in this vast country who make a living by pretending to be injured, and they’ve turned it into quite a clever business too, so they can dig deep into the pockets of the railroad. The most notorious of this particular type of "nature scammers" has been Edward Pape, the guy with the broken neck. Pape has a truly remarkable deformity and has been quick to use it as a way to make money that far exceeds what circuses or freak shows might offer. Pape specializes in targeting trolley companies. He can get off a slowly stopping car in such a way that he falls and rolls right into the gutter. Immediately, there’s a stir and a group of men rush to pick up his fallen form. They find he’s seriously hurt and rush him to a hospital. There, the interns discover he has a broken neck. A remarkable set of X-ray photos is taken, and the railroad is usually willing to pay a large cash settlement rather than face a lawsuit. Within a week, he’ll probably be gone, practicing his trick on some unsuspecting railroad.

“There was a time over in Philadelphia that was hell,” Pape once told the writer. “I’d just finished my fancy fall, and they got me into the sickhouse and rigged out most to kill. They put hip-boots on me there in bed, with their soles fastened to the foot-board and a rubber bandage under my chin and over my head. They put seventy-five[Pg 177] pounds in weights on a cord and a pulley-jigger to that bandage and it nearly killed me all day long. At night I used to wait until it was dark and then I’d haul up the weights and put them under the blanket with me. Otherwise, I don’t know how I’d ’a’ got my sleep.”

“There was a time in Philadelphia that was a nightmare,” Pape once told the writer. “I had just finished my fancy fall, and they got me into the hospital and set me up to die. They put hip boots on me while I was in bed, with the soles attached to the footboard and a rubber bandage under my chin and around my head. They attached seventy-five[Pg 177] pounds in weights to a cord and a pulley thing connected to that bandage, and it nearly killed me all day long. At night, I used to wait until it was dark, and then I’d pull up the weights and tuck them under the blanket with me. Otherwise, I don’t know how I would’ve gotten any sleep.”

 

The freight department of the modern railroad requires a veritable army of clerks

Today's railroad's freight department requires a full team of clerks.

 

The farmer who sued the railroad for permanent injuries—as
the detectives with their cameras found him

The farmer who sued the railroad for long-term injuries—as the detectives with their cameras found him

 

Little things like the discomfort of hospital treatment and searching examinations by railroad surgeons do not seem to discourage these criminals. They take these as necessary hardships that go with their profession. Inga Hanson, the woman who impersonated deafness, dumbness, blindness and paralysis to win a heavy verdict from the Chicago City Railway Company, and who was afterwards convicted of perjury, was wheeled daily into the court-room in a chair apparently nothing more than a living, inert, shapeless mass of humanity, exquisitely trained to enact her role of deception.

Little things like the discomfort of hospital treatment and the invasive exams by railroad doctors don’t seem to discourage these criminals. They view these as necessary challenges that come with their line of work. Inga Hanson, the woman who pretended to be deaf, mute, blind, and paralyzed to win a big payout from the Chicago City Railway Company, and who was later convicted of perjury, was wheeled into the courtroom every day in a chair, appearing nothing more than a lifeless, shapeless mass of humanity, expertly trained to play her part in the deception.

Sometimes the claim-agents, working in conjunction with the railroad’s secret service, have used the camera to great advantage. A farmer who lives in New Jersey drove into a seaboard city with a load of produce. At a grade crossing, a switch-engine overturned his craft, about as gently as such an accident could be accomplished. The farmer was lucky in that he was bruised, rather than seriously hurt. Then he saw a lawyer and learned that he was incapacitated for life by severe internal injuries. He entered suit for $25,000 against the railroad.

Sometimes the claims agents, working with the railroad's secret service, have used cameras to their advantage. A farmer from New Jersey drove into a coastal city with a load of produce. At a railroad crossing, a switch engine tipped over his vehicle, as gently as such an accident could happen. The farmer was fortunate to have only minor bruises instead of serious injuries. Then he consulted a lawyer and found out that he had life-altering internal injuries. He filed a lawsuit for $25,000 against the railroad.

There was a case for the secret-service bureau of the railroad, and it took little time to find the right detectives, husky enough to get out into the fields and work for four long weeks as farmhands. When the Jersey farmer began haying that August, he found less trouble than he had ever before experienced in hiring low-priced help. He was able to get two big lads, who were hard workers.

There was a case for the railroad's secret service, and it didn't take long to find the right detectives, strong enough to head out into the fields and work as farmhands for four long weeks. When the Jersey farmer started haying that August, he found it easier than ever to hire affordable help. He was able to get two big guys who were hard workers.

It was a big hay year and the farmer was not averse to turning in to do his part of the work. He liked to be with the boys he had hired and one of them had a camera[Pg 178] that he could take “great” pictures with. He showed him some of the pictures that he took those August days on the Jersey farm. The farmer liked them immensely.

It was a great year for hay, and the farmer was happy to pitch in with the work. He enjoyed spending time with the guys he had hired, and one of them had a camera[Pg 178] that could take amazing pictures. He showed the farmer some of the photos he took during those August days on the Jersey farm. The farmer loved them.

He liked them rather less when his attorney came down from the city one day, with prints of the same pictures that had been sent him by the law department of the railroad. The farmer was given a chance to withdraw from the limelight or else stand a criminal trial for perjury, with the penitentiary’s gray walls looming up behind. He took the chance. Few of the dishonest claimants will proceed after such evidence has been put before them. As for the railroad, it usually works better through getting signed confessions of guilt than by going through the somewhat intense workings of a criminal trial.

He liked them a lot less when his lawyer came down from the city one day, carrying copies of the same photos that had been sent to him by the railroad's legal team. The farmer was given the option to step back from the spotlight or face a criminal trial for perjury, with the prison’s gray walls looming behind him. He chose to back down. Most of the dishonest claimants won't continue after such evidence has been presented to them. As for the railroad, it typically finds it more effective to get signed confessions of guilt than to go through the complicated process of a criminal trial.

The secret service stands just back of the claim-agents. It has greater or less recognition in the case of different railroads but its work is generally much the same. It is police. Sometimes it is organized like the police department of a small city, with captains and inspectors at various division headquarters, and at other times its very existence is denied by the railroad heads. But its work is much the same. Its men, generally chosen for fitness from city police or detective staffs, sometimes root out tramps or small thieves along the line and in the freight-yards, sometimes in gay uniform patrol the platforms of crowded passenger terminals, sometimes work with greatest secrecy in “plain clothes”—which in this case may be jeans or overalls—to detect theft or treason among employees, and sometimes they receive their greatest laurels in connection with the “fake” suits that are brought against the railroad.

The secret service stands just behind the claim agents. It’s recognized to varying degrees by different railroads, but its work is generally the same. It functions as police. Sometimes it’s organized like the police department of a small city, with captains and inspectors at various division headquarters, and other times railroad executives outright deny its existence. But its work remains consistent. Its personnel, usually selected for their qualifications from city police or detective teams, sometimes track down tramps or petty thieves along the line and in the freight yards, sometimes patrol the busy passenger terminals in full uniform, and often operate undercover in “plain clothes”—which in this scenario could be jeans or overalls—to uncover theft or treason among employees. They often earn their greatest recognition for handling the “fake” lawsuits brought against the railroad.

The secret-service works night and day. Its members, with the claim-agents, are at the scene of a serious accident as quickly as the wrecking-train itself. Together with the railroad’s own corps of surgeons, retained in every important town, and chosen for absolute honesty and [Pg 179]integrity, they form an important adjunct of the personal injury claim service.

The secret service operates around the clock. Its members, along with the claims agents, arrive at a serious accident scene as quickly as the wrecking train itself. Together with the railroad's own team of surgeons, who are stationed in every major town and selected for their complete honesty and integrity, they play a crucial role in the personal injury claims process. [Pg 179]


The financial officer of the railroad is, of course, the treasurer. It is he who receives its earnings—running possibly into a hundred millions dollars in the course of a twelvemonth—and disburses them for supplies and for wages, for taxes and for bond coupons, and, it is to be hoped, for dividends. He works through appointed banks; and the bank president who can go out and capture one or two good railroad accounts for his institution has earned his salary for several years to come. The selection of the banks is one of the dramatic phases of the inside politics of railroading; it is a cause of constant wire-pullings and heartburnings.

The financial officer of the railroad is, of course, the treasurer. He is the one who receives its earnings—potentially amounting to a hundred million dollars over the course of a year—and distributes them for supplies, wages, taxes, bond coupons, and, hopefully, dividends. He operates through designated banks; and the bank president who manages to secure one or two solid railroad accounts for his institution has justified his salary for several years. Choosing the banks is one of the dramatic aspects of the internal politics of railroading; it leads to ongoing maneuvering and tension.

“Do you see that whited sepulchre down there?” a big railroad head laughs to you as he points to a white marble skyscraper closing the vista of a city canyon. “This road built that temple of business. Our account is its backbone. Sometimes we deposit a million dollars a day and it is no uncommon thing for our balance there, approaching coupon or dividend times to reach sixteen or seventeen million dollars.”

“Do you see that white tomb down there?” a big railroad executive laughs at you as he points to a white marble skyscraper blocking the view of the city canyon. “This railroad built that business temple. Our account is its backbone. Sometimes we deposit a million dollars a day, and it’s not uncommon for our balance there to reach sixteen or seventeen million dollars around coupon or dividend time.”

He laughs again, then grows confidential.

He laughs again, then gets a little more personal.

“We’re in a bit of a hole,” he admits. “Some of the big manufacturers downtown are organizing a bank, and it looks as if it was going to be a pretty solid sort of institution. They want a big account from us, and our traffic people are urging their cause. In the long run they’ll get the account.”

“We're in a bit of a tough spot,” he admits. “Some of the major manufacturers downtown are putting together a bank, and it seems like it's going to be a pretty solid institution. They want a big account from us, and our traffic team is supporting them. In the long run, they'll likely get the account.”

Then he explains to you that the railroad endeavors to hold down its bank accounts, although it must have them in a large number of different cities, to avoid the long shipments of large quantities of money. The agents and the conductors will, following a carefully arranged system, send their receipts to the nearest designated banks, mailing memorandum slips of the deposit both to the treasurer[Pg 180] and to the comptroller. The bank in its turn, sends receipt slips to both of these officers, so the deposit transaction is hedged about with a sufficient degree of formality and detail.

Then he explains to you that the railroad tries to keep its bank accounts low, even though it needs accounts in a lot of different cities, to avoid the hassle of shipping large amounts of cash. The agents and conductors will, following a well-organized system, send their receipts to the nearest designated banks, mailing deposit slips to both the treasurer[Pg 180] and the comptroller. The bank then sends receipt slips to both of these officers, so the deposit process is surrounded by enough formality and detail.

When it comes to pay out its money, the railroad has no lessened degree of formality and detail. For the wages of its employees—generally the greatest of all expenditures—the railroad has proper system and order. The paymaster makes out the voluminous pay-rolls, they are each properly attested by the heads of departments; and for his pay-roll totals, the necessary vouchers are issued to him by the treasurer. He may pay the railroad army by check or he may send his deputies out over the system in the pay-cars.

When it comes to paying its money, the railroad maintains a high level of formality and detail. For employee wages—typically its largest expense—the railroad has a proper system in place. The paymaster prepares the extensive payrolls, which are each verified by the heads of departments; and for the total amounts on the payroll, the treasurer issues the necessary vouchers. He can pay the railroad staff by check or send his deputies out across the system in the pay cars.

The pay-car is one of the pleasantest of the surviving old-time railroad customs. The shriek of the whistle of the engine that hauls it is the pleasantest melody that can come to the ears of the man out upon the line. To shuffle in a long line up to its platform window where the railroad’s money is being paid out in tiny envelopes, as each man signs the impressive roll, is one of the greatest joys that anticipation can hold out. As the car makes its routine trip over the line each month or each fortnight, it draws its money from the various repository banks, or else the cash is forwarded to it at division points from headquarters.

The pay car is one of the nicest old-time railroad traditions that still exists. The sound of the train whistle that pulls it is the sweetest music for anyone working out on the tracks. Waiting in a long line at its window, where the railroad hands out cash in small envelopes as each person signs the official list, is one of the greatest joys one can look forward to. As the car makes its regular rounds every month or every two weeks, it collects money from different bank locations, or the cash is sent to it at division points from headquarters.

But, like many old customs, the pay-car is disappearing. The railroads are more and more paying their men by check. It is a better system in many ways. It avoids the handling of large sums of money, and many of the men prefer not to have a roll of bills thrust into their hands. The old prejudice among them against checks is practically over. The checks are constant incentives toward saving, the small banks in the little town are shrewdly reaching for the accounts of the thrifty railroaders. There may not be much for the bank in just one of these accounts, but they can quickly multiply into considerable sums.

But, like many old traditions, the pay-car is fading away. Railroads are increasingly paying their workers by check. This method is better in several ways. It eliminates the need to handle large amounts of cash, and many workers prefer not having a stack of bills handed to them. The old bias against checks is almost gone. Checks serve as a steady motivation to save, and the small banks in the little towns are cleverly trying to attract the accounts of the careful railroad employees. One of these accounts may not hold much for the bank, but they can quickly add up to significant amounts.

[Pg 181]We have already spoken of the comptroller; he is called the auditor upon some of our railroads. The comptroller is the most passionless and unemotional of all railroad officials. He measures the worth of his fellows by cold mathematical rules, by addition, by subtraction, by multiplication, by division. Even as big a man as the president may shudder at the result of such coldly accurate measurings.

[Pg 181]We’ve already talked about the comptroller; he’s referred to as the auditor on some of our railroads. The comptroller is the most detached and unemotional of all railroad officials. He evaluates his colleagues using cold, hard math—addition, subtraction, multiplication, and division. Even someone as important as the president might flinch at the outcome of such precisely calculated assessments.

No moneys are received, none spent, without the knowledge and approval of the comptroller. He is really a fine balance-wheel of the system, a governor working in exact accord with the laws of the ancient and wonderfully accurate science of numbers. By his computations men rise, men fall. He is the keeper of the rule and keeper of the weight.

No money is received or spent without the knowledge and approval of the comptroller. He is truly a crucial part of the system, operating in perfect harmony with the principles of the ancient and remarkably precise science of numbers. Through his calculations, people rise and fall. He is the keeper of the rules and the measure of worth.

His office organization reflects his own measure of accuracy. As a rule, an auditor of disbursements and auditors of tickets and of freight receipts report are his chief assistants at headquarters. A corps of sharp-eyed young men, each also having an almighty respect for mathematical accuracy, will be up and down the line for him, catching up careless agents on the one hand, and on the other gently showing them how to keep their accounts better, and conform more carefully to the company’s established standards. Sometimes the car accountant, a man who watches the mileage of the company’s cars travelling over other roads, and the equipment of other roads scurrying over the home system, reports to the comptroller, oftener, however, directly to the operating department. All these make a considerable office—an office which usually treads its monotonous path and rarely becomes nervously excited; an office to be well considered in the organization of the railroad.

His office organization reflects his own standard of accuracy. Typically, an auditor for expenses and auditors for tickets and freight receipts are his main assistants at headquarters. A group of observant young men, all of whom have a strong respect for mathematical precision, will be throughout the system for him, catching careless agents on one hand and gently teaching them how to improve their accounting and adhere more closely to the company’s established guidelines on the other. Sometimes, the car accountant, who tracks the mileage of the company’s cars on other roads, and the equipment of other roads operating on the home system, reports to the comptroller; however, he often reports directly to the operating department. All these roles create a significant office—one that typically follows its routine and rarely gets overly excited; an office that is important in the organization of the railroad.

The work of that office falls quite naturally into three channels—as we have already indicated—passenger receipts, freight receipts and disbursements, and general accounts. In the passenger receipts the accounting has, of[Pg 182] course, to do with the sale of tickets, and the cash fare collections made by conductors upon the trains. This would be simple enough bookkeeping if a good many years ago the interline or coupon ticket, entitling the bearer to ride upon several different roads, had not come into popularity. To apportion the revenue of a ticket between the half-dozen different lines upon which it has been used requires almost no end of system and accounting. Once a month each road has an accounting with its fellows, with whom it is engaged in selling through tickets. The coupons themselves are the vouchers, and cash balances of a single road—because of the freight as well as the passenger business—may be kept standing in the treasuries of several hundred other roads. It is a system quite as intricate, in itself, as the relations between city and country banking and yet it is only a single small phase of the conduct of the railroad.

The work of that office naturally divides into three areas—as we’ve already mentioned—passenger receipts, freight receipts and disbursements, and general accounts. In passenger receipts, the accounting involves ticket sales and cash fare collections made by conductors on the trains. This would be simple bookkeeping if it weren't for the rise of interline or coupon tickets, which allow the holder to travel on multiple different lines. Dividing the revenue from a ticket among the various lines it has been used on requires a complex system of accounting. Each month, every railroad settles accounts with its partners that sell through tickets. The coupons themselves serve as vouchers, and cash balances for one railroad—due to both freight and passenger operations—can be held in the treasuries of many other railroads. It’s a system just as complex as the interactions between city and rural banks, yet it’s only a small part of running the railroad.

The auditor of ticket receipts must also, through this staff organization, make sharp examination of the tickets that are turned in by the conductors at the end of each day’s run. He must see to it that the conductor is neither careless nor anything worse. In either of these cases he will bring the matter quickly to the attention of the operating department.

The auditor of ticket receipts must also, through this staff organization, closely examine the tickets that are submitted by the conductors at the end of each day's run. He needs to ensure that the conductor is neither careless nor doing anything wrong. In either case, he will promptly bring the issue to the attention of the operating department.

In addition to the railroad selling its tickets there are also railroad passenger traffic organizations, half a dozen or more important ones across the country, which are engaged in selling various forms of railroad transportation. In some cases this takes the shape of a mileage-book which may be honored by fifteen or twenty different lines. The book will perhaps be sold for $25.00 and will permit of 1,000 miles’ riding at a saving over local fares, if the purchaser comply with its provisions. If he has complied with its provisions within the year’s life of the book, he will be paid $5 rebate upon return of its cover which has given him his riding at two cents a mile. Sometimes these books take the form of “scrip” which is silent upon[Pg 183] mileage but which has its strip divided into five-cent portions, sold at wholesale, as it were, at a fraction less than five cents each.

In addition to railroads selling their own tickets, there are also several passenger traffic organizations across the country that focus on selling different types of railroad transportation. Sometimes, this is in the form of a mileage book that can be accepted by fifteen or twenty different lines. The book might be sold for $25.00 and allows for 1,000 miles of travel at a lower rate compared to local fares, provided the buyer follows the rules. If they follow the rules within the year the book is valid, they will receive a $5 rebate upon returning the cover, which has allowed them to travel for two cents a mile. Occasionally, these books are offered as “scrip,” which doesn't specify mileage but features strips divided into five-cent sections, sold at a slightly lower price than five cents each.

In any case, there is more work for the auditor who handles passenger receipts, and if the railroad is in New York State, for instance, where there is quite a model law in effect regulating these things he will have to be very careful how he handles the accounts for these peculiar mileage books. The law tells him that he must not credit the whole $25 to passenger receipts, for the law seems to point to even finer lines than the comptroller. He cannot even subtract the $5 which will probably return to the purchaser, and charge the $20 to receipts. The mileage-book sales must be credited to a separate account, and only transferred to the main receipts of the railroad as the strip is turned in for passage, a few miles at a time.

In any case, the auditor responsible for passenger receipts has a lot more to do, and if the railroad is in New York State, for example, where there’s a fairly comprehensive law regulating these matters, he’ll need to be very cautious about how he manages the accounts for these special mileage books. The law states that he cannot credit the full $25 to passenger receipts, as it outlines even finer details than the comptroller. He can’t even deduct the $5 that will likely be refunded to the buyer and allocate the $20 to receipts. The sales of mileage books must be credited to a separate account and only moved to the railroad's main receipts as the strips are used for travel, a few miles at a time.

Do you wonder then that the comptroller sometimes grows gray-haired, that the vast routine of his office swells tremendously from year to year? The passenger receipts are almost always less than half of the income accounts of his offices. They are the A, B, C compared with the delicious tangle that comes when the freight waybills come in by the hundred thousand, and each little road must receive the last penny due to it. That feature alone will sometimes keep 400 clerks scratching their pens in a single office, will involve many, many more balances and cross-balances between the railroads.

Do you really think it’s surprising that the comptroller sometimes goes gray, given how the massive workload of his office just keeps growing each year? The passenger receipts are usually less than half of his office's income accounts. They’re just the basics compared to the overwhelming complexity that comes when freight waybills arrive in the hundreds of thousands, and every single line needs to get every last penny it’s owed. That alone can keep 400 clerks busy with their pens in just one office, requiring countless balances and cross-balances between the railroads.

And beyond that complication is still another, the constant investigation and settlement of freight claims that come pouring in against the railroad. There is another job for a staff of competent men. If it is an overcharge claim, the routine is comparatively simple. The audit office should have information at hand sufficient to decline the claim or settle it immediately. But if the claim is for lost or damaged freight, the thing complicates. Before the freight claim department will draw a voucher against the treasurer, it will have to assure its own[Pg 184] conscience that the claim is fairly substantiated by the facts.

And on top of that complication is another one: the constant review and resolution of freight claims that keep coming in against the railroad. This is another job for a team of skilled professionals. If it's a claim for an overcharge, the process is relatively straightforward. The audit office should have enough information on hand to reject the claim or settle it right away. But if the claim is for lost or damaged freight, things get complicated. Before the freight claim department can request payment from the treasurer, it needs to ensure that the claim is genuinely supported by the facts.

From these receipts, combined with those from rentals of express or telegraph privileges or the like, the railroad pays its bills—pays its men, as we have already seen. It pays its taxes and its bond coupons and its fire insurance, and apportions these as far as possible over the twelve months of the year that it may keep a fairly even balance between receipts and expenditures. The other bills are paid by properly signed and attested vouchers, which are bankable like checks, and which are indeed the very best form of check, because they are upon their face a receipt stating the precise reason for which a certain sum of money was paid.

From these receipts, along with those from renting express or telegraph services or similar, the railroad covers its expenses—pays its employees, as we've already mentioned. It pays its taxes, bond interest, and fire insurance, distributing these costs as evenly as possible throughout the twelve months of the year to maintain a reasonable balance between income and spending. Other bills are paid using properly signed and verified vouchers, which can be deposited like checks, and which are actually the best kind of check because they serve as a receipt stating exactly why a specific amount of money was paid.

In recent years the comptroller, or the auditor, as you may prefer to call him, has become more and more of a statistician. He prepares tables as to locomotive performances, obtaining his figures from the mechanical department; he can tell you to an ounce the average carload of the system for any given month. He fairly seems to revel in his own development of the science of numbers. Train and car statistics will probably show the number of trains of different classes, the mileage of the same, the mileage of empty and of loaded cars, and the direction of their movement. Locomotive statistics run to mileage, consumption of fuel and of stores, and the cost of labor and material for repairs. In addition to all these the comptroller will probably prepare statistics of locomotive performances—so many miles to one ton of coal and one pint of oil. Then he will show the average cost of coal by the ton and of oil by the gallon, for the railroad never forgets the cost.

In recent years, the comptroller, or the auditor, as you might prefer to call him, has increasingly become a statistician. He creates tables about locomotive performance, gathering data from the mechanical department; he can tell you the average carload of the system to the exact ounce for any given month. He seems to truly enjoy his development in the science of numbers. Train and car statistics will likely include the number of trains of different types, their mileage, the mileage of both empty and loaded cars, and the direction of their movement. Locomotive statistics cover mileage, fuel and supply consumption, and the cost of labor and materials for repairs. In addition to all this, the comptroller will probably compile statistics on locomotive performances—like miles per ton of coal and per pint of oil. Then he will present the average cost of coal per ton and oil per gallon, as the railroad never overlooks expenses.

It is cost that really makes the excuse for these great statistics; cost and revenue, analyzed and reanalyzed in half a hundred different ways. The statistics are the thermometers, the very pulse by which the health of the railroad is acutely judged. Sometimes the statistics [Pg 185]become graphic, and the comptroller, through some of the keen-witted men in his office, prepares charts, in which statistics become “curves of averages” or jotted and wriggling lines, with each jot and each wriggle full of meaning.

It’s the cost that really explains these impressive statistics; cost and revenue, analyzed and reanalyzed in countless ways. The statistics serve as the thermometers, the exact pulse by which the health of the railroad is closely evaluated. Sometimes the statistics [Pg 185] become visual, and the comptroller, with the help of some of the sharp-minded people in his office, creates charts where statistics turn into “curves of averages” or scribbled lines that each have their own significance.

“Government by draughting-board,” sniffs the old-time railroader as he sees these great “cross-hatched” sheets with their crazy lines of intelligence spun across them, but it is “government by draughting-board” that has made the old-time railroader—well, the old-time railroader. The new-time railroader gives heed to those charts—the pulse readings of the creature that he is directing—guides his course in no small way by them. They are veritable charts by which he may pick his way quickly and safely.

“Government by design,” scoffs the old-school railroader as he looks at these large “cross-hatched” sheets filled with their puzzling lines of data, but it’s “government by design” that has shaped the old-school railroader—well, the old-school railroader. The modern railroader pays attention to those charts—the vital signs of the system he’s controlling—and navigates his path significantly by them. They are true maps that allow him to find his way quickly and safely.

Branching, as a rule, direct from the president’s office and occasionally from the general manager’s, are the purchasing agent and the store-keeper, many times one and the same, or the former acting as superior to the latter. The purchasing agent has no easy role. If he is not above sharp practices—the gift of a bit of furniture or a theatre box, in the least instances—he will fulfil only part of the reputation of his office; and if he is—as many, many of them are—absolutely honest down to the keenest degree of an acute conscience, he will probably still be under the suspicion of some querulous minds. His opportunities for deceit and guile are many, so much the more must he be an honest man in every full sense of that word.

Branching directly from the president's office and occasionally from the general manager's are the purchasing agent and the storekeeper, often the same person, or the former acting as a supervisor to the latter. The purchasing agent doesn't have an easy job. If he isn't above dishonest practices—like accepting a piece of furniture or a theater box in some cases—he will only fulfill part of the expectations of his role; and if he is—as many of them are—truly honest with a sharp sense of conscience, he will likely still face suspicion from some critical minds. His chances for deceit are numerous, so it becomes even more essential for him to be an honest person in every sense of the word.

He brings the modern railroad’s passion for standardization down to the purchase of its every sort of supplies; for his office goes out into the market for anything, from a box of matches to a locomotive. The very fact that his department is a non-revenue department, save for an occasional sale of scrap-iron or discarded materials, only serves to put him the more upon his guard. He must not yield to the wiles of crafty salesmen. He must measure their wares by a single standard—economy, as expressed in selling-price, in durability, and in cost of [Pg 186]maintenance; and upon that standard he must decide between them, as impartially as a justice upon the bench.

He brings the modern railroad's focus on standardization to the buying of all its supplies; his office seeks out everything from a box of matches to a locomotive. The fact that his department doesn’t generate revenue, except for the occasional sale of scrap metal or discarded materials, only makes him more cautious. He can’t fall for the tricks of clever salespeople. He must evaluate their products based on one standard—cost-effectiveness, measured by price, durability, and maintenance costs; and he must make decisions based on that standard, as impartially as a judge in court.

He must be guided by standard. If it be typewriters, he must struggle against the preference of this department or that for some particular machine, and bring all to the test of his three-headed economy. The successful machine will then be adopted for the system and brought as such. No small responsibility rests upon his accuracy of judgment.

He must be guided by standards. If it involves typewriters, he has to navigate the preferences of this department or that for specific machines and evaluate everything based on his three-headed economy. The best machine will then be chosen for the system and implemented accordingly. A significant responsibility relies on his judgment accuracy.

His store-keeper must see to it that there is no waste of supplies. He must see to it, for instance, that the engineers are as careful in their use of oils as the clerk in that of stationery.

His storekeeper must make sure that there’s no waste of supplies. He must ensure, for example, that the engineers are just as careful with oils as the clerk is with stationery.

“We use $4,000 worth of lead pencils alone in the course of a single year,” says one of them; “and if we didn’t keep hammering at the boys, that figure would jump to $5,000 or $6,000 without realizing it.”

“We spend $4,000 on lead pencils alone in just one year,” says one of them; “and if we didn’t keep pushing the boys, that amount would shoot up to $5,000 or $6,000 without us even noticing it.”

He keeps check on the supplies that he issues. His stock of blank forms, alone, would do credit to a wholesale stationery house in a sizable city; for the railroad is a liberal user of printer’s ink in its own devices. He must be thrifty and he must be economical; he must look to it that the railroad’s money is not wasted in the purchase and use of its supplies.

He keeps track of the supplies he issues. His stock of blank forms alone would impress a wholesale stationery store in a big city; the railroad is a big user of printer’s ink for its own materials. He has to be resourceful and economical; he needs to ensure that the railroad's money isn't wasted on buying and using its supplies.

Together with the general counsel, the general attorney, the claim-agent, the treasurer, and the comptroller, the purchasing agent and the store-keeper stand as guardians of the railroad’s strong-box.

Together with the general counsel, the chief attorney, the claim agent, the treasurer, and the comptroller, the purchasing agent and the storekeeper serve as guardians of the railroad’s treasury.

 

 


CHAPTER XII

THE GENERAL MANAGER

THE GM

His Duty to Keep Employees in Harmonious Action—“The Superintendent Deals with Men; the General Manager with Superintendents”—“The General Manager is Really King”—Cases in Which his Power is Almost Despotic—He Must Know Men.

His Responsibility to Foster Teamwork—“The Superintendent Oversees People; the General Manager Oversees Superintendents”—“The General Manager is Essentially the Leader”—Circumstances Where His Authority is Almost Total—He Needs to Understand People.

 

The general manager operating the railroad is held strictly responsible for the economical movement of the trains and the maintenance of the property. To the greatest portion of the railroad army (nine-tenths of it employed in the operating department) he is an uncrowned king. The superintendent, as we shall presently see, is the unit of the operation of the road, just as the division over which he is head is one of the physical units that go to make up some thousands of miles of first-class railroad track. The division superintendent deals in men; the general manager deals in division superintendents; and right there is the radical difference between the two.

The general manager running the railroad is held fully accountable for the efficient operation of the trains and the upkeep of the property. For most of the railroad workforce (about ninety percent working in the operations department), he is like an unofficial king. The superintendent, as we will see shortly, is the key player in the operation of the railroad, just as the division he oversees is one of the physical units that contribute to thousands of miles of top-notch railroad track. The division superintendent focuses on managing people; the general manager focuses on managing division superintendents; and that’s where the significant difference lies between the two.

The superintendent must see to it that his men get a square deal. If he does not see to it in the first instance they will see to it in the last, and woe to him if such be the case. For the men who work on the steam railroad are well-paid, well-read, keenly sensitive as to their privileges and their rights. And from these men have come the division superintendents, as different each from the other as men can be grown. It is the general manager’s chief duty to bring these very different men into harmonious action. That is absolutely essential to the successful operation of the railroad. The general manager must have absolute firmness with his superintendents. He can appoint or discharge them as they can appoint or discharge their trainmen—more quickly in[Pg 188] fact, for up to the present time there is no brotherhood of railroad superintendents.

The superintendent needs to make sure his team gets a fair shake. If he doesn't handle it at the start, they'll take matters into their own hands in the end, and that could create serious problems for him. The workers on the steam railroad are well-paid, educated, and very aware of their rights and privileges. From these workers come division superintendents, each one unique in their own way. It’s the general manager’s main responsibility to get these diverse individuals to work together smoothly. That’s crucial for the successful operation of the railroad. The general manager must be very firm with his superintendents. He has the power to hire or fire them just like they can with their train crews—actually, he can do it even faster since there currently isn’t a brotherhood of railroad superintendents.

A certain division superintendent in the East had 150 miles of busy double-track trunk line under his direction. At his headquarters were a big classification yard and a coaling-station for the engine of the two divisions that intersected there. In the course of gradually increasing business, the coaling-station, which stood in a narrow ledge beside the main-line tracks and under the breast of a steep mountain-side, had to be enlarged. In so small a place, that was a difficult engineering problem. It was necessary to build much bigger coal-pockets and while the engineers were removing the old and building the new station, temporary coaling facilities had to be provided for the busy engine point. That part of the problem—more operating than engineering—was finally solved by going across the main-line tracks and locating a temporary coaling-station there. That made a bad situation—with the heavy main-line traffic constantly intersecting with engines drilling back and forth to their coal supply, and the general manager was quick to realize it. He went up there and warned his superintendent.

A division superintendent in the East managed 150 miles of busy double-track main line. At his headquarters, there was a big classification yard and a coaling station for the engines of the two divisions that came together there. As business gradually increased, the coaling station, located on a narrow ledge next to the main-line tracks and beneath a steep mountainside, needed to be expanded. This posed a tricky engineering challenge in such a small area. They had to build much larger coal pockets, and while the engineers took down the old station to make way for the new one, they needed to set up temporary coaling facilities for the busy engines. That part of the issue—more about operations than engineering—was eventually resolved by placing a temporary coaling station across the main-line tracks. This created a challenging situation, with heavy main-line traffic constantly crossing paths with engines moving back and forth for coal, and the general manager quickly recognized the problem. He went up there and warned his superintendent.

“This is a danger place,” he said, “and a mighty bad one at that. That tower’s too far away to guard this cross-over. I want you to put two flagmen here at all hours and let them personally signal and safeguard every engine that crosses these main-line tracks.”

“This is a dangerous place,” he said, “and a really bad one at that. That tower’s too far away to watch over this crossing. I want you to have two flagmen here at all times, and let them personally signal and safeguard every train that crosses these main-line tracks.”

Then he went back to his own big office, feeling that the responsibility for that danger place was off his own shoulders, in part at least. The division superintendent put in the requisition for the four men he needed. The requisition enmeshed itself in the red-tape at the general offices of the system. Some smart young assistant auditor there, who couldn’t tell a coal-pocket from a gravity-yard, and who was 400 miles away, remembered that he had been ordered to cut the pay-roll—and the requisition went into the waste-basket. The division superintendent did not[Pg 189] try to get another requisition for those flagmen through. He did the next best thing and told the towerman in the cabin—almost half a mile away—to keep as good a watch as possible of the cross-over.

Then he returned to his large office, feeling that at least part of the responsibility for that dangerous area was lifted off his shoulders. The division superintendent submitted the request for the four men he needed. The request got caught up in the bureaucracy at the general offices of the system. Some overzealous young assistant auditor there, who couldn’t tell a coal pocket from a gravity yard and was 400 miles away, recalled that he had been instructed to cut the payroll—and the request ended up in the trash. The division superintendent didn’t try to submit another request for those flagmen. Instead, he took the next best step and instructed the towerman in the cabin—almost half a mile away—to keep as close an eye as possible on the cross-over.

The inevitable came early one evening, in an October fog. The Chicago Fast Mail ran into an engine returning from the coal-pockets and there were half a dozen dead when the wreck was cleared away. The division superintendent was hurriedly summoned down to the general manager’s office.

The inevitable happened one evening in October, shrouded in fog. The Chicago Fast Mail collided with a train coming back from the coal yards, resulting in half a dozen fatalities when the wreckage was cleared. The division superintendent was quickly called to the general manager’s office.

“I cautioned you against trying to operate that cross-over without special signalmen,” that officer said, as he discharged the superintendent and so cleared himself of the responsibility.

“I warned you not to try to operate that cross-over without special signalmen,” the officer said, as he fired the superintendent and thereby absolved himself of any responsibility.

And that is where the modern system of excessive consolidation in our big land carriers turned one good, faithful railroad executive into a howling anarchist. An illogical system has developed from this rapid expansion of the great individual railroad properties. As its most interesting phase, it offers the man who is farthest away from the detail of operation as the man who decides. One man takes the judgment of another and both of them are far removed, perhaps, from the seat of the very trouble that they seek to remedy. The man on the ground is powerless in the matter.

And that's how the modern trend of excessive consolidation in our large freight companies transformed a loyal railroad executive into a screaming anarchist. This chaotic system has emerged from the rapid growth of major individual railroad companies. Interestingly, it highlights how decisions are often made by someone far removed from the day-to-day operations. One person relies on the judgment of another, and both may be detached from the real issues they’re trying to fix. The person on the ground has no power in this situation.

Here is the yardmaster at a great interior railroad centre—we call it Somerset for the sake of convenience. His is one of the biggest yards in all this land, and he is a man whose judgment should be solidly respected. There are four improvements in his yards that he deems absolutely necessary in the face of a rapidly increasing traffic, and for a portion of the property that depreciates rapidly under hard usage. His is a most important position; and yet as he cannot spend a cent himself for the use of the railroad, not even to buy matches, he embodies his four requests for necessities into a requisition and forwards it to headquarters—at a seaboard city. His superior officer[Pg 190] thinks that Somerset is asking a good deal, and he cuts the request down to three items. The next link in the chain is a man—an auditor, perhaps—who happens to be imbued with a strong streak of economy at that time. Middle division has had its appropriation cut thirty-three per cent, so off comes another item from Somerset yard. After a time, the yardmaster is lucky to get one single item through—and that is sure not to be the essential item that he needed most of all. Good, plucky, valiant railroader that he is, he is sure to think the whole outfit in the general offices a set of arrant fools. Perhaps the big accident comes, and then perhaps he has full opportunity to set himself straight. It is more likely that he does not, and that he is made the target for Grand Jury indictment and a lot of other fireworks.

Here is the yardmaster at a major interior railroad hub—we'll call it Somerset for convenience. His yard is one of the largest in the country, and he is a man whose judgment deserves respect. He has identified four improvements in his yard that he believes are essential due to rapidly increasing traffic and a section of the property that deteriorates quickly under heavy use. His position is very important; however, since he can't spend any money on the railroad himself—not even to buy matches—he consolidates his four requests for necessary items into a requisition and sends it to headquarters in a coastal city. His superior officer[Pg 190] thinks Somerset is asking for too much and cuts the request down to three items. The next person in the chain is possibly an auditor who is currently very budget-conscious. The middle division has had its budget slashed by thirty-three percent, so another item is removed from the Somerset yard request. Eventually, the yardmaster is lucky to get just one item approved—and it's definitely not the most critical item he needed. As a determined and brave railroader, he likely views the entire administration in the general offices as a group of complete idiots. When a major accident occurs, he might get a chance to prove his worth. But more often than not, he ends up being the target of a Grand Jury indictment and a lot of other trouble.

That is an instance of the complications of the modern railroad—the vast intricacy of organization. Wonder not, then, that many a general manager of to-day must think twice before he remembers that some particular inland town is one of the obscure branches of his property.

That’s an example of the challenges of the modern railroad—the complex organization involved. It’s no surprise, then, that many general managers today must pause and think carefully before recalling that a certain inland town is one of the lesser-known parts of their operation.


The superintendent deals with men; the general manager, with superintendents. That statement is open to a slight modification. The superintendent deals with the operating army in individual cases; the general manager deals with them collectively. Somewhere in rank between the division superintendent and the general manager stands the general superintendent, but in the rapidly changing structure of American railroad operation, his office is fast losing its individuality, is to-day in real danger of utter extinction. On some railroads he is hardly more than a chief clerk to the general manager, a rubber-stamp whose signature goes mechanically upon papers bound upwards from division superintendent to general manager. At the most he is to-day an outside man, getting up and down the line and making constant reports to his boss, the general manager.

The superintendent works directly with employees, while the general manager works with the superintendents. That can be slightly adjusted. The superintendent handles individual cases within the operating workforce, whereas the general manager manages them as a whole. There’s a position called the general superintendent, which falls between the division superintendent and the general manager, but in the fast-evolving landscape of American railroad operations, this role is quickly losing its distinctiveness and is at serious risk of disappearing. In some railroads, he’s barely more than a head clerk for the general manager, a rubber-stamp whose signature is simply affixed to documents moving from the division superintendent up to the general manager. At best, he’s currently an external person, traveling back and forth along the line and constantly reporting to his boss, the general manager.

 

Oil-burning locomotive on the Southern Pacific system

Oil-burning train on the Southern Pacific network

The steel passenger coach, such as has become standard upon the American railroad

The steel passenger car has become the standard on American railroads.

Electric car, generating its own power by a gasoline engine

An electric car that generates its own energy using a gasoline engine.

Both locomotive and train—gasoline motor car designed for branch line service

Both the locomotive and the train—a gas-powered vehicle designed for branch line service.

 

The biggest locomotive in the world: built by the Santa Fe Railroad at its Topeka shops

The biggest train engine in the world, created by the Santa Fe Railroad at its Topeka workshops.

 

[Pg 191]For the general manager is really king of the entire situation. Just now his reign is threatened from a new quarter, and you find him receiving the opposition with both distrust and anger. This is the fine figure of a fine man. He has come up the ladder, rung by rung—station assistant, telegraph operator, despatcher, train-master, assistant superintendent, superintendent, general superintendent, general manager; he knows railroading, stick and wheel. His own railroad he knows as he might know the fingers of his hand.

[Pg 191]For the general manager is truly the one in charge of everything. Right now, his authority is being challenged by a new threat, and you can see him confronting the opposition with suspicion and frustration. This man is a remarkable figure. He has climbed the ranks step by step—station assistant, telegraph operator, dispatcher, train master, assistant superintendent, superintendent, general superintendent, general manager; he understands railroading inside and out. He knows his railroad as intimately as he knows his own fingers.

When we come into his office, the last of a committee of well-dressed citizens is slipping out of his door; they are citizens from a prosperous town in an adjoining State, and he may tell us of their errand.

When we enter his office, the last of a group of well-dressed citizens is leaving his door; they are residents of a wealthy town in a nearby state, and he might share their purpose with us.

“K—— is a good town,” he will say, “and gives us a good and growing traffic. We’ve a lot of nasty grade-crossings there, for the two of our big lines that right-angle into there seem to get over about every street in the place at level. They want us to elevate or depress our tracks through there, and it should be done. This road wants it as much as K—— wants it; for it’s one of the worst bottle-necks on our main line, and Lord only knows how many thousands of dollars it’s cost us in delayed traffic.”

“K—— is a decent town,” he will say, “and it brings us a good and increasing amount of traffic. We’ve got a lot of annoying grade crossings there, since our two major lines that intersect at right angles seem to cross over almost every street at ground level. They want us to elevate or lower our tracks through there, and it really should be done. This road needs it just as much as K—— needs it; because it’s one of the worst bottlenecks on our main line, and God only knows how many thousands of dollars it’s cost us in delayed traffic.”

This king of the railroad points to a sheaf of blueprints upon his desk.

This railroad king points to a stack of blueprints on his desk.

“That tells the story,” he says simply, “and the end of the chapter is a bill for nine millions of dollars to get rid of those crossings. According to law, K—— will have to stand about half of the cost of the work, and K——, like most progressive American towns, has been running pretty close to her debt limit. She is staggered at the thought of having to dig out three or four millions of perfectly good dollars, and so her mayor has made the naive suggestion that we advance the money and let them pay back their share in the shape of refunded taxes and annual payments.

“That tells the story,” he says simply, “and the chapter ends with a bill for nine million dollars to eliminate those crossings. By law, K—— will have to cover about half of the cost, and K——, like most forward-thinking American towns, has been very close to its debt limit. She's taken aback by the idea of having to come up with three or four million perfectly good dollars, so her mayor has made the naive suggestion that we lend them the money and let them pay back their share through refunded taxes and annual payments.”

[Pg 192]“We advance that money—and the big boss has to slip over to France and try to sell our securities for mere necessities. The truth of the matter is that we haven’t the money to advance. We’re grubbing to get enough cash to buy locomotives and cars to keep pace with our business, not running a loan business for upstart towns that have run through their capital.”

[Pg 192]“We’re giving out that money—and the big boss has to head over to France to try to sell our securities just to cover basic needs. The reality is we don’t have the cash to give out. We’re hustling to scrape together enough funds to buy locomotives and cars to keep up with our business, not running a loan service for small towns that have already blown through their resources.”

In comes a second delegation, this one another group of commuters. They have been asking for an additional train in on the Valley branch. The general manager has said that the road cannot afford it, for the train would have to be operated at a loss. He proves his statement.

In comes a second group, this time made up of more commuters. They've been requesting an extra train on the Valley branch. The general manager has said that the line can’t afford it because the train would need to operate at a loss. He backs up his statement.

“But,” urges the spokesman of the party, “you will make traffic by it, and eventually the train will pay.”

“But,” insists the party spokesperson, “you'll create traffic from it, and eventually the train will turn a profit.”

“Eventually isn’t to-day,” said the G. M. stanchly, “and it is on to-day that we are being judged. You gentlemen come here and ask me to place a train in service that is a sure loser; and then you will go down to your office, and when the difference between my net and gross comes to you upon your ticket sheets, you will damn me as being a rank incompetent.”

“Eventually isn’t today,” said the G. M. firmly, “and it’s today that we’re being judged. You gentlemen come here and ask me to put a train into service that’s guaranteed to lose money; and then you’ll head back to your office, and when the difference between my net and gross shows up on your ticket sheets, you’ll criticize me for being completely incompetent.”

“But this one train?” protests the spokesman.

“But this one train?” the spokesman argues.

“Violates that very principle,” replies the general manager. “Not another car that does not pay its way.”

“Violates that very principle,” replies the general manager. “Not another car that isn't self-sustaining.”

And as that little group files its way out of the big office, uttering sundry threats about going to the commission, the general manager stretches his leg over his big desk. Under the glass top of that desk is a big map, in colors, of his system—miles and miles and miles of first-class railroad.

And as that small group makes its way out of the large office, throwing around various threats about going to the commission, the general manager stretches his leg over his big desk. Under the glass surface of that desk is a large, colorful map of his system—miles and miles of top-notch railroad.

“They come to me—towns like K—— and tell me of their troubles,” he says, “as if I already did not know of them. I’ve a reconstruction plan for every ten miles of our main-line.” His finger traces upon the map to a great division point. “Take Somerset here, and Somerset yard. That is some yard, as the boys say. We have 110 miles of track in it, enough for a good-sized side-line[Pg 193] division, and that yardmaster has to be the equal of a superintendent.

“They come to me—towns like K—— and tell me about their problems,” he says, “as if I didn’t already know about them. I’ve got a reconstruction plan for every ten miles of our main line.” His finger points to a major division point on the map. “Take Somerset here, and Somerset yard. That’s quite a yard, as the guys say. We have 110 miles of track in it, enough for a decent-sized side-line division, and that yardmaster needs to be as good as a superintendent.[Pg 193]

“You would take a good look at that yard, with its roundhouses and its shops, its gravity-humps and its classification sections, and you would think it big enough to handle every freight car that goes between here and Chicago. It isn’t. It isn’t really big enough to handle our decent share of that traffic to-day. We’re trying to pour the business through it to-day, and are succeeding only by the narrowest measure. It’s a weak valve in our biggest artery, and some day it’s going to clog.

“You would take a good look at that yard, with its roundhouses and shops, its gravity-humps and classification sections, and you’d think it's big enough to handle every freight car that travels between here and Chicago. It isn’t. It really isn’t big enough to handle our fair share of that traffic today. We’re trying to push the business through it today, and we’re only managing to do so by the slimmest margin. It’s a weak link in our biggest artery, and someday it’s going to get clogged.”

“It won’t be five years before Somerset has me throttled again. Five years ago it was as bad. It took us three to four weeks to put a carload of freight through it in winter, and the shippers were howling bloody murder. They got mad enough then to scare our directors and I got separate east-bound and west-bound classifications yards, relief that I’d been fairly down on my knees for, three years at least. I was the goat in that thing. I always am; that’s part of the job of general manager.

“It won't be long before Somerset has me in a bind again. Five years ago, it was just as rough. It took us three to four weeks to move a carload of freight through it during winter, and the shippers were really upset. They got angry enough back then to rattle our directors, and I finally got separate east-bound and west-bound classification yards, a relief I've been begging for, at least for three years. I was the scapegoat in that situation. I always am; that's part of being the general manager.”

“I know just what the steady increase in traffic is going to bring me to, at this point and at that. Here’s where a couple of our biggest feeders from the north come into our main-line; here are a couple of friendly haulers dumping down into us from Canada; here, in the mountains, is where we pick up our stuff from the south and the southwest. Every yard on our system is beginning to stagger under the traffic that shows no let up, and we’ve got to spend millions to keep ourselves from getting throttled. Don’t think I don’t know every bit of that. I can see necessary improvements all the way up our main line; but every one of them takes money, and just now the big boss has to hustle to sell his securities and raise the money. But when we know and can’t improve—that’s railroading.”

“I can see exactly what the constant increase in traffic is going to lead to, both now and later. This is where some of our largest routes from the north connect to our main line; here are a couple of reliable haulers bringing cargo from Canada; and here, in the mountains, is where we pick up our shipments from the south and southwest. Every yard in our system is starting to struggle with the traffic that doesn’t seem to slow down, and we need to invest millions to avoid getting overwhelmed. Don’t think I’m not aware of every detail. I can identify necessary upgrades all along our main line; but each one of them costs money, and right now the big boss has to work hard to sell his securities and raise the funds. But when we know what needs to be done and can’t make improvements—that’s railroading.”

A secretary tiptoes in. This railroad king looks up and smiles quite frankly at us.

A secretary walks in quietly. This railroad magnate looks up and smiles openly at us.

[Pg 194]“Committee from the Chamber of Commerce at Zanesburgh,” he announces. “They want a new depot in Zanesburgh, and they’re entitled to a new one, costing at a fair ratio about $40,000. A $40,000-depot would give them every comfort and convenience but they demand that we spend $100,000 because Great Midland has spent $80,000 in an architectural wonder in Stenton; and the old time town rivalry makes Zanesburgh want to go Stenton one better.”

[Pg 194] “The committee from the Chamber of Commerce in Zanesburgh,” he announces. “They’re requesting a new depot in Zanesburgh, and they deserve a new one, costing around $40,000. A $40,000 depot would provide them with all the comforts and conveniences, but they’re insisting that we spend $100,000 because Great Midland has spent $80,000 on an architectural marvel in Stenton; and the old town rivalry makes Zanesburgh want to outdo Stenton.”

“You’ve got a lot of these delegations?” we venture.

“You have a lot of these delegations?” we ask.

“I lose track of them,” says the general manager. “It’s all a part of the day’s work; it’s railroading.”

“I lose track of them,” says the general manager. “It’s just part of the job; it’s railroading.”

We know. Last night, this general manager was at a big freight terminal there in the headquarters city, seeing with his own eyes until midnight the fast freight and the express traffic under handling. The night before he was there, and the night before that he was also there, and three days before that he was out pounding over the line in his car, working eighteen hours a day. That’s railroading, too.

We know. Last night, this general manager was at a big freight terminal in the headquarters city, personally observing the fast freight and express traffic until midnight. He was there the night before, and the night before that, too. Three days ago, he was out driving along the line in his car, putting in eighteen-hour days. That’s railroading, too.

The freight house in this terminal city is one of his biggest problems. His biggest local freight yard is in a narrow valley between high hills; and these, together with fearful realty values, absolutely circumscribe its area. The traffic is growing all the while, and all the local freight for his road—running in strongly competitive territory—comes to this terminal. Three hundred and fifty cars must be despatched every night for different points, and yet a dray coming into the yard must be able to find any one of those cars without an instant’s delay. And still the narrow physical limitations of that yard prevail. There is a big problem for a big man.

The freight house in this urban center is one of his biggest challenges. His largest local freight yard is situated in a tight valley surrounded by steep hills; these, along with incredibly high real estate values, completely limit its space. Meanwhile, traffic is continually increasing, and all the local freight for his line—operating in a fiercely competitive area—comes into this terminal. Every night, three hundred and fifty cars need to be dispatched to various locations, and yet any truck entering the yard must be able to locate any of those cars without delay. Still, the narrow physical constraints of that yard remain a significant obstacle. It's a tough situation for a capable leader.

And sometimes the big man must stoop to examine carefully into the little things. When McCrea, the present president of the Pennsylvania, was a general manager off on the western end of that system, his car was halted in the middle of the night by a bad wreck on a single-track[Pg 195] side-line. He might have remained in his comfortable bed, but that would not have been McCrea. He got up and dressed, went outside and offered his services to the wrecking-boss. The wrecking-boss was competent and he knew it.

And sometimes the big boss has to take a closer look at the small details. When McCrea, the current president of Pennsylvania, was a general manager out in the western part of the system, his train was stopped in the middle of the night by a serious accident on a single-track[Pg 195] side line. He could have stayed in his cozy bed, but that wasn't McCrea’s style. He got up, got dressed, went outside, and offered his help to the wrecking boss. The wrecking boss was skilled and he knew it.

“There’s nothing you can do, boss,” he said.

“There's nothing you can do, boss,” he said.

“Do you mean to tell me that there is nothing that I can do—with a road blocked on both sides with wreckage and stalled trains and track to be laid?” said McCrea. “Well, let me tell you that there are ties down there in the ditch that will have to be placed before another train goes over here, and we might as well be beginning.”

“Are you seriously telling me that there’s nothing I can do—since the road is blocked on both sides by wreckage and stalled trains and track needs to be laid?” McCrea said. “Well, let me tell you that there are ties down in the ditch that need to be placed before another train can come through here, so we might as well start.”

And with that General Manager McCrea suited action to word. He went down into the ditch, picked up a heavy tie, put it over his shoulder, and brought it up into position. In an instant he was in the ranks, working to bring order out of chaos. That was the way a big man could do a little thing in a big way.

And with that, General Manager McCrea put his words into action. He went down into the ditch, picked up a heavy tie, threw it over his shoulder, and lifted it into place. In no time, he was in the ranks, working to create order from chaos. That was how a great leader could handle a small task in a remarkable way.

It takes a really big man for that very sort of thing. And the big man, general manager of several thousand miles of railroad, must understand the smaller men beneath him—any one of whom is apt in some future day to supersede him. Here is a man who has been known as one of the best general managers in the whole land. Soon after he was made operating head of a really big road, a certain train on which he was travelling was much delayed. The new G. M. inquired the exact reason for the trouble. He was not so much concerned for his own convenience as he was curious to know why one of the road’s best through trains should have halted until assistance should come from the nearest roundhouse.

It takes a truly large presence for that kind of thing. And the big guy, general manager of thousands of miles of railroad, needs to understand the smaller people below him—any one of whom could eventually take his place. Here is someone who's known as one of the best general managers in the entire country. Shortly after he became the operating head of a major railway, a train he was on got seriously delayed. The new GM wanted to know exactly why this was happening. He wasn’t so much worried about his own comfort as he was curious about why one of the railroad's top trains had to stop waiting for help from the nearest roundhouse.

“The fireman lost his rake,” was the somewhat perfunctory report that the G. M.’s secretary returned to him. But if that young man thought that his boss was going to be satisfied with that report, he was mistaken, decidedly.

“The fireman lost his rake,” was the rather routine report that the G. M.’s secretary returned to him. But if that young man thought that his boss would be satisfied with that report, he was mistaken, for sure.

“Bring the fireman to me,” commanded the chief.

“Bring the firefighter to me,” commanded the chief.

[Pg 196]That fireman was not of the sort that is easily feazed. He stood stockily and in a low voice gave a very circumstantial explanation of the whole occurrence. It seemed that he had missed the rake that morning when they had started out from the yard roundhouse to take the Limited down over the division. He was just going back for another, when they were called to lend a hand at a small yard wreck. When they were done shoving and bunting there, they had no time to run back to the roundhouse and get a rake. They had barely enough time to get to the passenger station for the engine change. That was a good story, with a deal of explanation, and the fireman thought that the G. M. must be impressed with it.

[Pg 196]The fireman was not the type to be easily rattled. He stood firmly and, in a low voice, provided a detailed explanation of what had happened. It turned out that he had forgotten the rake that morning when they left the yard roundhouse to take the Limited down the line. He was just headed back to grab another when they got called to help with a minor yard accident. Once they finished with that, they didn't have time to run back to the roundhouse for a rake. They barely made it to the passenger station in time for the engine change. It was a solid story, filled with details, and the fireman figured the G.M. would be impressed by it.

The G. M. was not in the least impressed. He looked the coal shover up and down, from head to feet, then said:

The G.M. was not impressed at all. He looked the coal shoveler up and down, from head to toe, then said:

“How about those seven freights that you passed laid out on sidings? You could have forced any one of those engineers to lend you his rake rather than lay out this train.”

“How about those seven trains you saw parked on the sidings? You could have made any one of those engineers lend you his rake instead of delaying this train.”

The effect of that slight observation from the G. M.’s car was not lost on a man on the system. The new man made good. From that time forward word went out to the far corners of his road that the “new boss” knew railroading; that he had four eyes in his head and that you had to be pretty careful what sort of a story you put up to him. Calculate, if you can, in dollars and cents the moral effect of such a stand upon the rank and file of the king’s army. The general manager, as we have already said, must know men.

The impact of that brief observation from the G.M.’s car was not overlooked by a man in the system. The new guy proved himself. From that point on, word spread to every corner of his line that the “new boss” understood railroading; that he was sharp and that you had to be really careful about the kind of story you presented to him. Try to figure out, in dollars and cents, the moral impact of such a stance on the everyday workers in the king’s army. The general manager, as we’ve already mentioned, must know people.


You are back with your first general manager again. He is tired of all these problems, and yet he is now turning to another. This is formally entitled the Situation. It is placed upon his big desk every morning. It is a morning paper, if you please, prepared for a single reader. The general manager is “Old Subscriber,” in good measure;[Pg 197] and if the paper lacks both editorials and advertising, it is none the less interesting to its star reader. Its news is as exclusive as its reader, and exclusively the news of his system.

You are back with your first general manager again. He's fed up with all these issues, but now he's turning to another. This is officially called the Situation. It shows up on his big desk every morning. It's a morning paper, if you will, created for just one reader. The general manager is “Old Subscriber,” for the most part;[Pg 197] and even though the paper is missing both editorials and ads, it’s still intriguing to its main reader. Its news is as exclusive as its reader, and is solely about his system.

By it he knows first of the traffic that has been handled in twenty-four hours, by cars and by trains. He knows by it the reserve forces of the railroad, in cars and in locomotives, and just where they are located. By the Situation, he can discover the over-massing of equipment upon one division, the shortage upon another. After that he can begin to give orders to his general superintendents and his superintendents of transportation—these last the men who are directly responsible for car movement—toward bringing a better balance between traffic and equipment. The Situation is on his desk at ten o’clock in the morning. By eleven, whole brigades of locomotives may be under way, moving from their stalls in some giant roundhouse out toward another division whose superintendent is fairly shrieking for power.

With it, he knows the total traffic handled in the last twenty-four hours, by both cars and trains. He understands the reserve capacity of the railroad in terms of cars and locomotives, and he knows their exact locations. The Situation helps him identify where equipment is overly concentrated in one area and where there’s a shortage in another. After that, he can start giving instructions to his general superintendents and the transportation superintendents—who are directly in charge of moving the cars—so they can create a better balance between traffic and equipment. The Situation is on his desk at ten in the morning. By eleven, entire fleets of locomotives could be on the move, leaving their stalls in a huge roundhouse to head to another division whose superintendent is urgently requesting power.

But the Situation tells more than merely this. It goes into history, and in its own cold-blooded fashion tells what the road is doing by comparison. It gives weather conditions and traffic for the corresponding day, one year, two years, three years, five years before; and the general manager will do well if he avoids giving mere cursory examination of such tables. The Situation not only notes weather conditions, it brings to the eyes of the man whom we have called king in railroad operation the more important train delays and the reasons that have caused them. Every fact or incident that may affect the traffic or the operation of the road is noted in its fine-filled pages. It is in every way a guide and a barometer of the condition of a great property up to the very hour that the general manager comes to his desk.

But the Situation reveals much more than just this. It dives into history, and in its own detached way, shows what the road is doing in comparison. It provides weather conditions and traffic statistics for the same day, one year, two years, three years, and even five years ago; and the general manager would be wise to avoid a superficial look at such data. The Situation not only records weather conditions, but it also highlights significant train delays and the reasons behind them for the person we've referred to as the king of railroad operations. Every fact or event that could impact traffic or the road's operations is meticulously noted in its detailed pages. It serves as both a guide and a gauge of the condition of a major asset right up to the moment the general manager arrives at his desk.

But the Situation does not tell the entire story. Out in the nearest passenger yard is a big private-car, almost as handsome and as well equipped as that of the president[Pg 198] of the road, and that car is in service as many days as it stands idle there upon the siding. This man has 4,000 miles of railroad empire in his domain; there are nearly 70,000 faithful privates for his army. To cover that territory means constant travel. There are side-lines of less importance that sometimes do not see him for six months at a time.

But the Situation doesn’t tell the whole story. In the nearest passenger yard, there's a big private car, almost as nice and as well-equipped as the president's[Pg 198], and that car is in use as many days as it sits idle on the siding. This guy has 4,000 miles of railroad empire under his control; there are nearly 70,000 loyal workers in his organization. Covering that area means a lot of traveling. There are less important side lines that he sometimes doesn’t visit for six months at a time.

Of less importance, did we say? We had better not let him hear us breathe that, for there are men in his employ who remember the first council of the operating department staff after this G. M. came to the road. They were gathered there for the time-table meeting—a general superintendent, a whole round dozen of division superintendents, serious traffic-minded folk from the passenger department, an auxiliary corps of chief clerks and stenographers. Division by division, the passenger time-table problem was adjusted. This superintendent asked a little more running time, for they were putting in a cluster of new bridges, which made slow orders necessary; another was thereupon forced to shorten his schedule, for the total running time between main-line terminals of a road in hot competitive territory could not be increased a single sixty seconds. Finally, after a vast amount of argument, the main-line divisions were settled, and attention was given to the side-lines. The first of these ran through a section purely rural, but there was not a busier 500 miles of single track in the East.

Of less importance, did we say? We better not let him hear us say that, because there are people in his employ who remember the first meeting of the operating department staff after this G. M. joined the road. They gathered for the time-table meeting—a general superintendent, a whole dozen division superintendents, serious traffic-focused people from the passenger department, and a support team of chief clerks and stenographers. Division by division, they worked on the passenger time-table issue. One superintendent asked for a bit more running time because they were adding a cluster of new bridges, which required slower speeds; another had to shorten their schedule because the total running time between main-line terminals in a highly competitive area couldn't be increased by even a single second. After a lot of debate, they settled the main-line divisions and turned their attention to the side-lines. The first of these ran through a purely rural area, but it was the busiest 500 miles of single track in the East.

The general superintendent called attention to it, with a laugh.

The general superintendent pointed it out, chuckling.

“We’ll now tackle the hoejack,” said he.

“We’ll now tackle the hoejack,” he said.

It was an old joke, and the division heads began to laugh. They stopped laughing the next instant. The new general manager was on his feet and pounding thunderously upon his table top. His face was crimson, as he demanded attention.

It was an old joke, and the department heads started laughing. They stopped laughing immediately. The new general manager was standing up and banging loudly on his tabletop. His face was red as he called for attention.

“Gentlemen,” said he, scathingly, “the great railroad from which I have had the honor to come has prided[Pg 199] itself upon being a standard railroad. Its standard is universal wherever its cars and engines run, and its jurisdiction extends. Some of its lines are the busiest traffic-haulers in the land. The four and even six tracks to each of them are hardly enough for the great volume of high-class freight and passenger traffic that press upon their rails. There are some side-lines, with but two or three trains a day—side-lines that reach the main-line only through other branches. But there are no hoejacks, nor peanut branches, nor jerkwaters upon that system. Hereafter there are to be none upon this. The man who is hauling a train on the most remote corner of this railroad is doing its work quite as much as the biggest trainmaster here at the terminal. I trust you follow me?”

“Gentlemen,” he said sharply, “the major railroad I represent has taken pride in being a standard railroad. Its standards are recognized everywhere its cars and engines operate and where its authority applies. Some of its routes are among the busiest in the country. The four or six tracks on each of them are barely enough for the massive amount of high-quality freight and passenger traffic that floods their rails. There are some branch lines with only two or three trains a day—lines that connect to the main line only through other branches. But there are no low-quality lines, no minor branches, or small stations on that system. From now on, there will be none on this one either. The person operating a train in the most remote area of this railroad contributes just as much as the top trainmaster here at the terminal. I hope you understand what I mean?”

They followed implicitly; and to that general manager has been finally accorded the credit for bringing an operating department, torn by inefficiencies and by jealousies, into one of the first rank among the railroads of the land.

They followed without question; and that general manager has finally been credited with transforming an operating department, that was plagued by inefficiencies and rivalries, into one of the top ranks among the railroads in the country.

But he admits that he is going out upon side-line; and that particular side-line brings a story to the mind of his chief clerk. When he has us quite aside he tells it to us:

But he admits that he’s heading off on a side project; and that specific side project reminds his chief clerk of a story. Once he has us completely on the sidelines, he shares it with us:

“The next to the last time the boss went up the Upper River Division, they got his goat. We halted at the depot up at West Lyndonbrook, to fill the tanks. The boss thinks that he will get out and stir his feet for a minute on the right-of-way. Up comes a villager. ‘Are you the general manager of this ’ere road?’ he says to the boss. Boss thinks he was some gentle bucolic soul, and he says ‘yes,’ and offers him a real cigar. But the gentle bucolic doesn’t smoke anything cleaner than a pipe, and he just up and says, ‘Well, General, here’s somethin’ fer ye,’ and shoves a paper with a big red seal into the boss’s hand.

“The next to last time the boss went up the Upper River Division, they really annoyed him. We stopped at the depot in West Lyndonbrook to fill the tanks. The boss thought he’d get out and stretch his legs for a minute on the right-of-way. A local guy approached. ‘Are you the general manager of this road?’ he asked the boss. The boss thought he was just a friendly local and replied ‘yes,’ handing him a good cigar. But the friendly local didn’t smoke anything fancier than a pipe, and he just went ahead and said, ‘Well, General, here’s something for you,’ and handed the boss a paper with a big red seal on it.”

“It seems that up in that neck o’ woods they get grade crossings removed as a last resort by going to the county court and the paper that the constable served was one for the boss to come down there in a fortnight for a[Pg 200] hearing on an order to put a flagman and gates at our crossing in West Lyndonbrook. The boss was mighty mad, and almost discharged the agent for letting that constable hang around the depot. There isn’t enough traffic over that line to do more than keep the rust off the rails, and we never had an accident in the sixty odd years that crossing has been in use. And at that the boss might have fallen for a flagman. But the way they rubbed it into him riled him. They might have gone at the thing in a decent way—first sent a committee down to the division superintendent to request that flagman.

“It seems that in that area, they only remove grade crossings as a last resort by going to the county court, and the notice the constable served was for the boss to come down there in two weeks for a[Pg 200] hearing about an order to put a flagman and gates at our crossing in West Lyndonbrook. The boss was really mad and almost fired the agent for letting that constable hang around the depot. There isn't enough traffic on that line to do more than keep the rust off the rails, and we’ve never had an accident in the sixty years that crossing has been in use. Even then, the boss might have agreed to a flagman. But the way they went about it really angered him. They could have approached the situation more decently—first sending a committee down to the division superintendent to request that flagman.”

“He went down on the appointed night to the old Town Hall. Before he got there he started a guessing contest in that smart-aleck burg. The crossing was right ‘in the heart of the community,’ as they put it themselves, and the big citizens’ houses were all within an eighth of a mile of our right-of-way. Three days before the big flight of oratory down at the Town Hall, the boss starts something. They hardly get away from their houses in the morning before there is a bunch of those bright tech-school boys with their rods and sextants and steel tapes measuring lines over the front lawns. And the next thing they were planting bright new stakes in all the flower-beds. There hadn’t been so much excitement in West Lyndonbrook since the last time Theodore Roosevelt talked there, and the townfolk hustled down to the depot. The agent didn’t ease their minds. The boss wasn’t working hand in glove with him.

“He went down on the scheduled night to the old Town Hall. Before he arrived, he kicked off a guessing contest in that smug little town. The crossing was right ‘in the heart of the community,’ as they liked to say, and the impressive houses of the prominent citizens were all within an eighth of a mile of our route. Three days before the big speech event at the Town Hall, the boss started something. They barely left their homes in the morning when a group of those sharp tech-school students showed up with their measuring tools and steel tapes, taking measurements across the front lawns. Then, the next thing you know, they were putting up bright new stakes in all the flower-beds. There hadn’t been this much excitement in West Lyndonbrook since the last time Theodore Roosevelt spoke there, and the townspeople hurried down to the depot. The agent didn’t help calm their nerves. The boss wasn’t working closely with him.”

“When the night came for the big time at the Town Hall, it was a regular ‘standing-room only’ business. The boss kept in the background while the great minds of the township did their best. When it came his turn he clamped across the platform like an avenging angel. He is a big fellow, and that night he looked seven-foot-six, as he stuck his long fingers out over that intelligent body politic and asked what it meant by trying to cow the only first-class railroad that had ever had enough[Pg 201] energy to put its rails down in that township. Then he calls up an engineer from our construction department.

“When the night arrived for the big event at the Town Hall, it was completely packed. The boss stayed in the background while the top minds of the township did their best. When it was his turn, he strode onto the platform like an avenging angel. He’s a big guy, and that night he looked like he was seven-foot-six, as he extended his long fingers over that smart body of citizens and questioned what it meant to intimidate the only first-class railroad that had ever had the energy to lay its tracks down in that township. Then he called up an engineer from our construction department.”

“‘Mr. Blinkins,’ he says, in a voice that you could have heard across the public square, ‘this railroad has decided to temporize no longer in this highway crossing situation on its lines. How much will it cost to put a subway under our track at this crossing?’

“‘Mr. Blinkins,’ he says, in a voice loud enough to be heard across the public square, ‘this railroad has decided to stop delaying the highway crossing issue on its lines. How much will it cost to build a subway under our track at this crossing?’”

“The engineer dove into his drawings and said: ‘It’ll be quite a big job, and we’ll have to cut quite a way into some of the front yards to get the foundations for our abutments. My estimate of the cost of the proposed improvement is $160,000.’

“The engineer looked over his plans and said: ‘This is going to be a pretty big job, and we’ll need to dig into some of the front yards to lay the foundations for our supports. I estimate that the cost of this improvement will be $160,000.’”

“Then it was the boss’s turn again. ‘Under the state law, work on abolishing a grade crossing begins by the railroad expressing its willingness,’ he told them. ‘The cost is divided—half being borne by the railroad, the other half being divided between the township and the State. West Lyndonbrook’s share will reach $40,000.’ Forty thousand dollars—why $40,000 would have built either the new union school or the waterworks that that burg had been hankering for and thought it couldn’t afford. When the boss breathed about that $40,000 it started the old feuds between the waterworks crowd and the school crowd. They forgot all about the crossing and our sin-filled railroad, and got to hammering anew on the old issue. We slinked out while they were still at it—had the car hooked on to the rear of thirty-eight and got started while the oratory was taking a fresh turn.

“Then it was the boss's turn again. 'According to state law, the process of eliminating a grade crossing starts with the railroad showing its willingness,' he told them. 'The costs are split—half paid by the railroad and the other half shared between the township and the state. West Lyndonbrook's share will come to $40,000.' Forty thousand dollars—really, $40,000 could have built either the new union school or the waterworks that the town had been wanting but thought it couldn’t afford. When the boss mentioned that $40,000, it reignited the old rivalries between the waterworks group and the school group. They completely forgot about the crossing and our troubled railroad, and started arguing about the same old issue again. We quietly slipped out while they were still at it—had the car attached to the back of thirty-eight and got rolling just as the speech-making took a new direction.”

“The boss? The boss is a diplomat. That’s how he keeps his job.”

“The boss? The boss is a diplomat. That’s how he stays employed.”

 

 


CHAPTER XIII

THE SUPERINTENDENT

THE SUPERINTENDENT

His Headship of the Transportation Organism—His Manner of Dealing with an Offended Shipper—His Manner with Commuters—His Manner with a Spiteful “Kicker”—A Dishonest Conductor who had a “Pull”—A System of Demerits for Employees—Dealing with Drunkards—With Selfish and Covetous Men.

His Leadership of the Transportation Organization—How He Deals with an Upset Shipper—His Approach with Commuters—His Way of Handling a Bitter “Kicker”—A Dishonest Conductor with Influence—A System of Penalties for Employees—Managing Drunkards—Dealing with Selfish and Greedy People.

 

If the general manager is king in modern railroad operation, the division superintendent is not less than prince. His principality is no mean state. It may consist of some 500 miles of what he modestly admits is the “best sort of railroad in all this land”; or it may be a little stretch of 100 miles, or even less, losing its way back among the hills; but it is a principality, and his rule is undisputed. If ever it be questioned, it will then be high time for him to abdicate.

If the general manager is the king of modern railroad operations, the division superintendent is like a prince. His domain is no small matter. It could be around 500 miles of what he humbly claims is the “best type of railroad in this land,” or it might be a smaller stretch of 100 miles or even less, winding back among the hills; but it is a principality, and his authority is unquestioned. If it ever comes into question, it will be time for him to step down.

Just as the division is the physical unit of railroad operation, so is its superintendent the human unit. By him the transportation organism stands or falls. If it stands, he is able to go forward; the path from his door leads to the general manager’s office. If it falls—Well, there is to-day in Central Illinois a gray-haired station-agent who once held his own principality—4,000 men to take his orders.

Just like the division is the basic unit of railroad operation, the superintendent is the key human element. The success of the transportation system depends on him. If it succeeds, he can move ahead; the route from his office leads to the general manager’s desk. If it fails—well, today in Central Illinois, there’s a gray-haired station agent who once managed his own territory—4,000 men who followed his orders.

“We only discharge for disobedience or dishonesty,” said the president of that railroad at the time he signed the order reducing the prince to the ranks. “When we fail to get the real measure of a man, it is our fault, not his. We never turn out a man who has done his level best for us.”

“We only fire for disobedience or dishonesty,” said the president of the railroad when he signed the order demoting the prince. “When we fail to truly understand a person’s worth, that’s on us, not him. We never let go of someone who has given their all for us.”

This man is superintendent of one of the most prosperous[Pg 203] of the trunk-line railroads that reach the metropolis by stretching their rails across New Jersey. His is a “terminal division,” so called, and he has assumed command of one of the busiest city gates in all America. His railroad day begins almost as soon as he is awake. There is a telegraph outfit in the corner of his bedroom, and as he dresses and shaves he listens mechanically to its scoldings—to the gossip of the division. It comes as casually to his ear as the prattle of his children; the key began to be music to him long before he left the little yellow depot where he first began to be a railroader.

This man is the superintendent of one of the most successful[Pg 203] trunk-line railroads that connect to the city by extending their tracks across New Jersey. He oversees a "terminal division," and he's in charge of one of the busiest city gateways in all of America. His railroad day kicks off almost as soon as he wakes up. There’s a telegraph setup in the corner of his bedroom, and while he gets dressed and shaves, he listens absentmindedly to its updates—the chatter of the division. It sounds just as familiar to him as the chatter of his kids; the clicking of the key became music to him long before he left the little yellow depot where he started his career as a railroader.

“They’re in pretty good shape this morning, John,” laughs his wife. She, too, has been listening half unconsciously to the gossip of the wire. Years ago she “stood her trick” with her husband back in that little yellow depot.

“They’re in pretty good shape this morning, John,” laughs his wife. She, too, has been listening half unconsciously to the gossip on the wire. Years ago, she “did her shift” with her husband back in that little yellow depot.

“Got a coal train in the ditch up the other side of Greyport,” is his reply. “We’ll rip out that nasty cross-over up there some day, when the big boss wakes up to the cash we’ve put out in wrecks at GP.”

“There's a coal train stuck in the ditch on the other side of Greyport,” he replies. “We'll tear out that awful crossover up there someday when the big boss realizes how much we've spent on wrecks at GP.”

“Going up there?”

"Going up there?"

“Not this morning, Maggie,” he laughs. “I’ve a committee from the firemen coming in to see me. They’re nagging for a raise.” He lowers his voice, as if he almost thought that the walls had ears. “It’s beginning to grind the boys, too—butter 48 cents, eggs 45, and all their hungry kiddies. But the big boss—whew!”

“Not this morning, Maggie,” he laughs. “I’ve got a committee from the firemen coming in to see me. They’re pushing for a raise.” He lowers his voice, as if he thinks the walls are listening. “It’s starting to wear on the guys, too—butter at 48 cents, eggs at 45, and all their hungry kids. But the big boss—whew!”

He whistles, goes to his key, cuts in, and begins to give orders to the wrecking-boss up at Greyport.

He whistles, goes to his key, cuts in, and starts giving orders to the wrecking boss at Greyport.

“Steady, Jim,” he says, in a low voice. “You’ve got all day on that job if you need it, only watch out for the number two track with your crane. We can’t risk a side-swipe on one of our pretty trains. We’re detouring the east-bound passengers over the Central. How’s Hinckley?”

“Take it easy, Jim,” he says quietly. “You have all day to finish that job if you need it, but be careful with the number two track and your crane. We can’t afford to scrape one of our nice trains. We’re rerouting the east-bound passengers through the Central. How’s Hinckley doing?”

He closes the circuit softly.

He gently closes the circuit.

[Pg 204]“Poor Hinckley,” he says gently. “Do you remember, Maggie? He was married the same summer we were.”

[Pg 204]“Poor Hinckley,” he says softly. “Do you remember, Maggie? He got married the same summer we did.”

Through with his breakfast, he hurries down to the station, and before he slips aboard the suburban train that is to carry him in to his Jersey City office, he has had the wire again into Greyport. They are getting things cleaned up there a bit; a baggage-car has been sent up with a special engine for Hinckley. The superintendent turns from these. One of the little trains that come out from town in the dusk of early dawn has brought a leather bag filled with mail. He runs through it as his train slips across the meadows. By the time he is in his roomy office it is ready to be answered, a pencilled memorandum on each is sufficient guide for his chief clerk.

Finished with his breakfast, he rushes to the station, and before he hops onto the suburban train that will take him to his Jersey City office, he checks in again with Greyport. They're getting things sorted out there; a baggage car has been sent up with a special engine for Hinckley. The superintendent moves on from that. One of the little trains that leaves town in the early dawn has brought a leather bag full of mail. He goes through it as his train glides over the meadows. By the time he gets to his spacious office, everything is ready to be answered, a penciled note on each one is a sufficient guide for his chief clerk.

Throughout the morning his calendar is a crowded thing. There is a constant line of restless men sitting on the long bench just without the guarded rail of the outside office. One by one these are called; they disappear behind swinging baize doors to stand in front of the superintendent.

Throughout the morning, his calendar is packed. There’s a steady line of restless men sitting on the long bench just outside the guarded rail of the office. One by one, they are called; they vanish behind swinging fabric doors to face the superintendent.

For the first of these there is a smile—the caller is a big shipper, big enough to go to the head of the line and have instant access to the boss. This shipper is the sort who gives the railroad tonnage in trainload lots. He is hot. He cannot get cars. He will begin to route over the Triple B——, even though his siding facilities are wrong for it. They’ll dig him out the cars he needs, they have folks over there who make it their business to find cars. And while he is on the subject it seems pretty bad to have stuff coming twelve and fourteen days through from Chicago. Perhaps he’d better be getting after the Commission. The shipper is very hot. He expatiates upon his wrongs, hammers upon the superintendent’s desk, grows scarlet in his heavy face.

For the first one, there’s a smile—the caller is a major shipper, big enough to jump to the front of the line and get direct access to the boss. This shipper is the type that gives the railroad shipments in trainload quantities. He’s upset. He can’t get cars. He’ll start routing through the Triple B——, even though his siding facilities aren’t suitable for it. They'll dig up the cars he needs; they have people there who specialize in locating cars. And while he’s at it, it seems pretty unacceptable to have shipments taking twelve to fourteen days from Chicago. Maybe he should go after the Commission. The shipper is really angry. He goes on about his grievances, pounds on the superintendent’s desk, and turns red in his face.

The superintendent’s smile never wavers. He gives close attention, does not grow excited. A few orders[Pg 205] over the telephone, a word of explanation, the shipper smiles now. Down in his heart he begins to be sorry that he made these threats about the Triple B——.

The superintendent's smile stays steady. He listens carefully and doesn’t get worked up. A few instructions[Pg 205] over the phone, a brief explanation, and the shipper is smiling now. Deep down, he starts to regret making those threats about the Triple B——.

That is getting traffic, you say, and the superintendent is an operating man. You are a bit wrong there. The superintendent is a railroad man and that means that any part of the railroad business is his business. There is a man, by name A. H. Smith, who is to-day operating vice-president of the New York Central system, who held to that idea from the beginning. In the beginning, Smith was the superintendent of a little side-tracked division of the Lake Shore & Michigan Southern which centred in at Hillsdale, Michigan. It was a strong competitive territory, and Smith found that the traffic that came to his road was so slight that it did not take a great deal of his time to move it. The superintendents before him had had a lot of time to speed their fast horses and fuss around their gardens. Not so with Smith. He went into the business of making traffic. It was a decade that took keen delight in singing societies, and Smith’s robust voice allied itself to every choir of importance in three counties. He sang himself into personal popularity, he sang traffic into coming over the Michigan Southern. After a while, the folks over in the general offices at Cleveland began to take notice. The traffic folks were the first to notice, after that—well, a long story’s short when you know that Smith found himself on a short cut to his present job.

That’s what you call traffic, right? But the superintendent is a hands-on guy. You're a bit off there. The superintendent is a railroad guy, which means that every part of the railroad business matters to him. There's a guy named A. H. Smith, who is currently the operating vice-president of the New York Central system, and he believed in that from the start. In the beginning, Smith was the superintendent of a small side-tracked division of the Lake Shore & Michigan Southern, based in Hillsdale, Michigan. It was a highly competitive area, and Smith realized that the traffic coming to his line was so minimal that it didn’t take much of his time to manage it. The superintendents before him used to have plenty of time to test their fast horses and tend to their gardens. Not Smith, though. He focused on generating traffic. It was a time when singing societies were popular, and Smith’s powerful voice joined every significant choir in three counties. He sang his way into personal popularity and attracted traffic to the Michigan Southern. Eventually, the people over at the general offices in Cleveland started to take notice. The traffic department was the first to see it, and well, to make a long story short, Smith found a fast track to his current position.

The superintendent’s smile remains while a solemn-faced delegation of commuters files into his room. These grave folk have been coming into town on the 8:52 almost since the road first laid its rails. It is part of their lives, and they fondly imagine that it is a big part of the road’s—that the twenty-hour train over the mountains to Chicago is a matter of considerably less importance than the 8:52. The superintendent broadens his bland smile and rings for his train sheets. There are other[Pg 206] trains than the 8:52 coming into that terminal—almost a train a minute from a little before eight o’clock until half-past nine. The superintendent’s finger runs for corroboration over the train sheets. Twenty-five days this month when 94 per cent of his suburban trains come under the protection of the big shed of the terminal right on the scheduled moment—how was that for consistency of operation?

The superintendent keeps smiling as a serious group of commuters enters his office. These serious people have been riding the 8:52 almost since the railway was first built. It’s a part of their lives, and they like to believe it’s a big part of the railway too—that the twenty-hour train to Chicago is far less significant than the 8:52. The superintendent widens his polite smile and asks for his train schedules. There are other[Pg 206] trains besides the 8:52 arriving at that station—almost one train every minute from just before eight o’clock until half-past nine. The superintendent’s finger glides over the train schedules for verification. Twenty-five days this month, 94 percent of his suburban trains arrive under the cover of the terminal shed right on schedule—now that’s consistency in operations!

The commuters’ committee seem a little dazed. Individually, the men are expert on a good many things—printing, indictments, breakfast foods, patents, wholesale feathers; but consistency of train operation and train sheets are a bit confusing.

The commuters’ committee seems a bit out of it. Individually, the men are experts in many areas—printing, legal charges, breakfast foods, patents, wholesale feathers; but the consistency of train operations and train schedules are a little tricky to grasp.

“The 8:52 has been late a whole lot recently,” doggedly affirms the chairman. “Last Thursday we were pretty near fifteen minutes late.”

“The 8:52 has been late a lot lately,” the chairman insists. “Last Thursday, we were almost fifteen minutes late.”

A gleam of triumph comes into the superintendent’s eye. He fumbles anew among the flimsy train sheets. His forefinger alights upon a line of the typewritten copy.

A shine of victory appears in the superintendent's eye. He fumbles again through the flimsy train sheets. His forefinger settles on a line of the typed copy.

“Last Thursday,” he comments, “you can see that we were all laid out by the Hackensack River draw. A schooner filled with brick got caught by the ebb tide and laid down on us in the open draw. What you want to see, gentlemen, is the Treasury departments down at Washington. It is outrageous that the antiquated navigation laws should be allowed to hold up business in that way.”

“Last Thursday,” he says, “you can see that we were all stuck at the Hackensack River draw. A schooner loaded with bricks got caught by the outgoing tide and ended up blocking us in the open draw. What you need to see, gentlemen, is the Treasury departments down in Washington. It’s ridiculous that these outdated navigation laws are allowed to disrupt business like this.”

The committee confer among themselves and decide to make the life of the Secretary of the Treasury uncomfortable for a while.

The committee discusses among themselves and decides to make the Secretary of the Treasury's life uncomfortable for a while.

“You cannot hope for anything better with that Hackensack Bridge,” urges the superintendent almost malevolently.

“You can't expect anything better with that Hackensack Bridge,” the superintendent insists, almost maliciously.

He does not tell them, but the boys out on the line know his own experience with the Hackensack River bridge. Last December and just in the evening rush-hours they found that the cabin that stands perched at[Pg 207] the top of the trussed draw was afire. The trains bringing home the tired suburbanites were beginning to line up back of the fire for solid miles. The tired suburbanites were saying things about this particular railroad. It chanced that this superintendent was a passenger on one of the trains. He went forward to the blaze. The towerman had beat a retreat. The superintendent started to climb up the ice-covered ladder tower toward the burning cabin. The towerman halted him. The wiry superintendent turned upon him with a look of infinite scorn:

He doesn’t say anything, but the guys on the line know what he went through with the Hackensack River bridge. Last December, during the evening rush hour, they discovered that the cabin perched at[Pg 207] the top of the trussed draw was on fire. Trains carrying exhausted suburban commuters were starting to pile up for miles behind the fire. The tired commuters were saying some not-so-nice things about this particular railroad. It just so happened that the superintendent was riding one of the trains. He moved toward the flames. The towerman had already retreated. The superintendent began to climb the ice-covered ladder tower towards the burning cabin. The towerman stopped him. The wiry superintendent glared at him with a look of complete disdain:

“We’ve got to hand signal those trains across here—there’s thousands of folks out here in the meadows that we can’t let miss their supper—”

“We need to signal those trains to cross here—there are thousands of people out here in the meadows that we can’t let miss their dinner—”

“I’ve got a family—” began the towerman.

“I have a family—” began the towerman.

“That’s all right. I’ll signal these across.”

“That's fine. I'll send these over.”

“That ain’t it, boss. Back o’ th’ cabin’s the gasolene tanks, the stuff for openin’ th’ draw.”

“That's not it, boss. Behind the cabin are the gas tanks, the stuff for opening the drawer.”

The superintendent gave a low whistle.

The superintendent let out a quiet whistle.

“That settles it,” he said. “We’ve got to put this fire out. I can’t risk cutting this draw out of service.”

“That's it,” he said. “We have got to put this fire out. I can't risk shutting this draw down.”

It is a matter of record on that railroad that he climbed alone to the top of the draw and began to put out the fire with his own stout endeavors. He was not alone for long. Inspired by him, the men that gathered there—engineers, firemen, trainmen, and conductors, crawled up upon that freezing cold draw and lent him their efforts. In a half-hour the fire was out, and the stalled trains were moving again.

It’s documented on that railroad that he climbed alone to the top of the slope and started to put out the fire with his own strong efforts. He wasn’t alone for long. Motivated by him, the men who gathered there—engineers, firemen, train crews, and conductors—crawled up that freezing cold hill and joined in to help. In just half an hour, the fire was out, and the stalled trains were up and running again.

This, then, is the measure of the man who sits across the wide office table from you. The mollified commuters are marching out.

This is the measure of the person sitting across the wide office table from you. The calm commuters are walking out.

“You don’t encourage kicking?” you ask.

“You don’t support kicking?” you ask.

“We don’t discourage it,” he replied. He is reminded of a story and tells it to you.

“We don’t put a stop to it,” he replied. He's reminded of a story and shares it with you.

“When they made Blank superintendent over there at Broad Street, in Philadelphia, he went in to make a clean[Pg 208] record. He called his chief clerk to him. ‘Mind you, if you hear kicks, don’t let them get in one ear and out the other. You bring them in here and we’ll investigate.’ In three days the chief clerk was busy. ‘Lots of trouble with the suburban traffic to-day,’ he would say. ‘Wilmington train laid out at Grey’s Ferry; third day that’s happened.’ ‘Ugly trainman on the main line wouldn’t close the rear doors. That fellow’s unpopular.’ ‘Not enough equipment on the Central division.’ ‘No fire in the stove at Lenden Road,’—a long string of commuter troubles. After Blank had heard this for a week he began to get nervous. He called his chief clerk to him. ‘See here,’ he demanded, ‘what’s the matter with our service? Where are all these kicks coming in from?’ The chief clerk looked at him—never a snicker. ‘You said you wanted the kicks,’ he replied. ‘Well, I’ve been letting the head barber downstairs shave me after he was done with the commuters. He gets every one of the howls.’”

“When they made Blank the superintendent over at Broad Street in Philadelphia, he jumped in to make a clean[Pg 208] record. He called his chief clerk to him. ‘Listen, if you hear any complaints, don’t let them go in one ear and out the other. Bring them in here and we’ll look into it.’ In three days, the chief clerk was busy. ‘A lot of issues with the suburban traffic today,’ he would say. ‘The Wilmington train is delayed at Grey’s Ferry; this is the third day in a row that’s happened.’ ‘A rude trainman on the main line wouldn’t close the rear doors. That guy’s not popular.’ ‘Not enough equipment on the Central division.’ ‘No fire in the stove at Lenden Road,’—a long list of commuter problems. After Blank had heard this for a week, he started to get anxious. He called his chief clerk to him. ‘What’s going on with our service? Where are all these complaints coming from?’ The chief clerk looked at him—never a hint of a smile. ‘You said you wanted the complaints,’ he replied. ‘Well, I’ve been letting the head barber downstairs shave me after he finishes with the commuters. He hears every single complaint.’”

Sometimes the kicks represent a serious side of the superintendent’s problem. A while ago a man came to a railroad superintendent in Boston and demanded that a certain ticket-examiner in the passenger terminal be dismissed. There had been some sort of dispute and the man insisted that the ticket-examiner be discharged, nothing less. The ticket-examiner, on his part, told a pretty fair sort of story. Moreover, he said that if in the heat of the dispute he had transgressed on good manners he was frankly sorry and that it would not happen again. Back of all that he had a good record: no complaints had ever before been registered against him. The superintendent then wrote a letter to the man who had complained and stated that the offending ticket-examiner had been reprimanded and that the offence would probably not be repeated.

Sometimes the complaints highlight a serious issue for the superintendent. Not long ago, a man approached a railroad superintendent in Boston and demanded that a specific ticket examiner at the passenger terminal be fired. There had been some kind of disagreement, and the man insisted that the ticket examiner be removed, nothing less. The ticket examiner, for his part, presented a pretty reasonable account of the situation. Additionally, he stated that if he had acted poorly during the dispute, he was genuinely sorry and that it wouldn’t happen again. He had a solid record behind him: no complaints had ever been made against him before. The superintendent then wrote a letter to the man who had complained, explaining that the ticket examiner had been reprimanded and that the incident was unlikely to occur again.

 

The conductor is a high type of railroad employee

The conductor is a highly respected type of train employee.

 

The engineer—oil-can in hand—is
forever fussing at his machine

The engineer, with an oil can in hand, is always adjusting his machine.

 

Railroad responsibility does not end
even with the track walker

Railroad responsibility continues
even with the track walker.

 

The fireman has a hard job and a steady one

Being a firefighter is hard work, but it provides job security.

 

That did not satisfy the man who complained. He was of the sort that are supposed to have a “pull,” and [Pg 209]he threatened to use his pull if the ticket-examiner were not discharged. He refused to accept apologies or explanations. He said he was hot. So was the superintendent. He keenly resented anything that approached interference with his discipline, and he refused to discharge his employee. Pressure was exerted, the pull was doing its fine work. The superintendent was—like every other railroad superintendent in this land—a fine diplomat. He took the man from the train gate in the terminal and gave him an equally good job in a city a hundred miles distant from Boston. He flattered himself that he had seen the last of the man with the pull.

That didn’t satisfy the man who was complaining. He was the type who was supposed to have connections, and [Pg 209]he threatened to use those connections if the ticket examiner wasn’t fired. He wouldn’t accept any apologies or explanations. He said he was angry. So was the superintendent. He strongly resented anything that seemed like interference with his authority, and he refused to fire his employee. There was pressure, and the connections were doing their job. The superintendent was—like every other railroad superintendent in this country—a skilled diplomat. He took the man away from the train gate at the terminal and offered him an equally good job in a city a hundred miles from Boston. He convinced himself that he had seen the last of the man with connections.

Not a bit of it. That brisk soul chanced to pass through the distant town, and gasped at sight of the former ticket-examiner still drawing pay from the railroad. He hastened into the superintendent’s office in Boston and demanded that the subterfuge end—that the man be actually discharged from the road’s employ. The superintendent looked at him coolly, not speaking. The man again threatened his pull. The railroad boss looked at him through slitted eyes. It was a real crisis for him. His diplomatic smile was ready. He pointed with his lean forefinger toward the door.

Not at all. That energetic person happened to pass through the far-off town and was shocked to see the former ticket examiner still getting paid by the railroad. He rushed into the superintendent’s office in Boston and insisted that the deception stop—that the man be actually fired from the railroad. The superintendent regarded him calmly, without saying a word. The man reiterated his threat about his influence. The railroad boss gazed at him with narrowed eyes. It was a genuine crisis for him. He was ready with his diplomatic smile. He pointed with his thin forefinger toward the door.

“The case is closed. Good-morning,” was all he said.

“The case is closed. Good morning,” was all he said.

After that he began wondering what road would have him after that pull was exerted. He wondered for a day, for a week, then a month. Then he forgot the occurrence. The pull, like many other sorts of threats, was thin air.

After that, he started to think about which path would follow after that pull was made. He pondered for a day, then a week, and then a month. Eventually, he forgot about it. The pull, like many other kinds of threats, turned out to be nothing at all.

Of a different sort was the problem that confronted a superintendent in Chicago. On a certain suburban train for many years the conductor had remained with an unchanged run. Gossip had come into the super’s office that this conductor was systematically stealing from the company. The boss started a quiet investigation. The conductor with apparently no other income than his $3 a day, had purchased a neat home in the suburbs, had[Pg 210] sent his boy to Yale, his girl to Vassar. That was Thrift, with a capital T. The superintendent took the case sharply in hand and summoned the conductor before him. He was one of the older sort, gray-haired, kind-faced.

A different kind of problem faced a superintendent in Chicago. For many years, a conductor on a suburban train had kept the same route. Rumors reached the superintendent's office that this conductor was regularly stealing from the company. The boss quietly started an investigation. The conductor, seemingly with no other income than his $3 a day, had bought a nice home in the suburbs and sent his son to Yale and his daughter to Vassar. That was thrift with a capital T. The superintendent took the case seriously and called the conductor in for a meeting. He was one of the older ones, gray-haired and kind-looking.

“Johnson,” said the boss, “you’ve been with the road a long time and never had a vacation. I want you to lay off a month and run over to either coast. I’ll get the transportation for you.”

“Johnson,” said the boss, “you’ve been with the company for a long time and never had a vacation. I want you to take a month off and head to either coast. I’ll arrange the transportation for you.”

Johnson protested. He belonged to a generation of railroaders that was not educated to vacations. The superintendent insisted and had his way, as superintendents generally do. Johnson started on his vacation, and a substitute, knowing nothing of the real situation, replaced him. The returns from that daily run doubled, and the superintendent knew that he was right.

Johnson complained. He was part of a generation of railroad workers who weren’t used to taking vacations. The superintendent insisted and got his way, as superintendents often do. Johnson took his vacation, and a substitute, who knew nothing about the actual situation, filled in for him. The earnings from that daily run doubled, and the superintendent realized he was right.

Nowadays when a railroad finds that a conductor is stealing, it invokes the majesty of the Interstate Commerce Law and prepares to hurry him off toward a Federal prison. In that day they were content to fire Johnson; that was sufficient disgrace to the old man. The railroad could not begin to get back the money that had been trickling out throughout the long years.

Nowadays, when a railroad discovers that a conductor is stealing, it invokes the power of the Interstate Commerce Law and quickly sends him off to a federal prison. Back then, they were just fine with firing Johnson; that was enough shame for the old man. The railroad couldn’t start to recover the money that had been slowly leaking out over the years.

But Johnson showed fight. His was an important train in the Chicago suburban service, and his passengers were important merchants and manufacturers—big shippers. They got together, under Johnson’s supervision, and made the hair on the heads of the traffic men turn gray. Those fellows were Johnson’s friends, and they were not going to see the N—— turn out a faithful employee. Johnson said that he had not stolen, and Johnson was not the sort to lie. It might do the N—— good to send some tonnage over to the M——. The traffic department and the operating locked horns, as ofttimes they do on roads, both big and little. Traffic won. The superintendent lost, Johnson went back to his job, and the road put on a checking system that made its conductors wonder if they had held convict records.

But Johnson put up a fight. He was in charge of an important train in the Chicago suburban service, carrying significant merchants and manufacturers—big shippers. They gathered, with Johnson supervising, and made the traffic guys' hair turn gray. Those guys were Johnson's friends, and they weren't going to let the N—— get rid of a loyal employee. Johnson claimed he hadn't stolen anything, and he wasn't the type to lie. It might actually benefit the N—— to send some freight over to the M——. The traffic department and the operations team clashed, as they often do on both big and small railroads. Traffic won. The superintendent lost, Johnson returned to his job, and the railroad implemented a checking system that made its conductors wonder if they had criminal records.

[Pg 211]That case was an exception. There are not many superintendents who are compelled to back water, mighty few Johnsons among the thousands of conductors across the land.

[Pg 211]That situation was unusual. There aren’t many superintendents who have to backtrack, and there are hardly any Johnsons among the thousands of conductors throughout the country.

We are still in that superintendent’s office in Jersey City. The boss’s smile is gone. A big railroader just in from the line, his jeans covered with engine grease, shuffles into the place and stands before the super, hat in hand, like a naughty boy ready to be whipped. The superintendent speaks in a few low sentences to him, makes a notation on an envelope. The big man trembles in front of the little. A bit of a smile comes to the lips of the boss.

We’re still in the superintendent’s office in Jersey City. The boss’s smile has disappeared. A big railroader just came in from the line, his jeans stained with engine grease, and he shuffles into the room, standing before the superintendent with his hat in hand, like a naughty kid getting ready for a punishment. The superintendent speaks a few quiet sentences to him and jots something down on an envelope. The big guy shakes in front of the little one. A slight smile appears on the boss’s lips.

“You think of the wife and the kiddies first next time,” he says. “Good-bye and good luck to you. I’m not much for lecturings,” he adds, after the man has gone. A little later he begins to explain. “That big fellow had to be disciplined. There was no two ways about it for either of us. He’s an engine-man, got a good train, too; but he’s been running signals. We’ve caught him twice on test. We can’t stand for that. Suppose we have a nasty smash and the coroner’s jury begins to ask nosey questions? I had to put black on his envelope.”

“You need to think about your wife and kids next time,” he says. “Goodbye and good luck to you. I'm not really into lecturing,” he adds after the man leaves. A little later, he starts to explain. “That big guy needed some discipline. There was no other choice for either of us. He’s a train engineer and he’s got a good route, too, but he’s been ignoring signals. We’ve caught him twice during tests. We can’t allow that. What if we end up with a bad crash and the coroner’s jury starts asking awkward questions? I had to mark his envelope with a black mark.”

He goes into further detail. In other days he would have been forced, in order to uphold his discipline, to suspend the engineer for from five days to two weeks—the punishment preceding discharge. There was a possibility—disagreeable to the superintendent—that the engineer’s family might have been crowded for sufficient food for a fortnight. Some of those fellows live pretty close to the proposition all the while. Nowadays the offender is demerited—once again like the schoolboy. That is what the superintendent meant by that reference to the envelope, the road’s record of the man’s service with it.

He goes into more detail. In the past, he would have had to suspend the engineer for anywhere from five days to two weeks—to maintain discipline—before considering dismissal. There was a chance—unpleasant for the superintendent—that the engineer’s family might struggle to get enough food for two weeks. Some of those guys live pretty close to the edge all the time. These days, the offender gets demerits—just like a schoolboy. That’s what the superintendent was referring to when he mentioned the envelope, which contains the road’s record of the man’s service.

Sixty demerits—dismissed. That’s the rule of one big road. But the record does not always continue to[Pg 212] be negative. Its positive side rests in the fact that for every month a man keeps his envelope clear five demerits are taken from the black side of his envelope. A trainman might have forty-five demerits against him, be on the narrow edge of discharge, and in eleven months, after turning the new leaf, have as clean a sheet as the best man on the division. This is as it should be. The demerit plan—often called the “Brown system”—represents the triumph of modern railroad operation over the old.

Sixty demerits—dismissed. That’s the rule of one big road. But the record doesn’t always stay negative. Its positive aspect lies in the fact that for every month a man keeps his envelope clear, five demerits are removed from the negative side of his envelope. A trainman might have forty-five demerits against him, be on the verge of being fired, and in eleven months, after turning over a new leaf, have as clean a record as the best man on the division. This is how it should be. The demerit system—often called the “Brown system”—represents the advancement of modern railroad operation over the old.

The superintendent may have all the advantages of a time-tried disciple and a modern record system; have the prestige and the reputation that come from the operation of 500 miles of railroad, and still have a hard row to hoe. Out in the Middle West there was, until recently, a stretch of what was known as “booze railroad.” It was a division where reputations and records alike counted for naught, where discipline was a mockery. Train-crews went from their runs direct to saloons and, what was a deal worse, began their day’s work within them. The wreck record of that division that went forward to the State Commission was appalling—and half the wrecks were not reported. Yardmasters were busy day after day stowing away damaged equipment far from the curious eyes of passengers—the wrecking crews were hammering for big over-time pay. It was a thoroughly demoralized stretch of railroad.

The superintendent might have all the benefits of a seasoned expert and a modern record-keeping system; possess the status and reputation that come from managing 500 miles of railroad, and still face a tough challenge. Until recently, there was a section in the Midwest known as the “booze railroad.” It was an area where both reputations and records meant nothing, and discipline was a joke. Train crews would go directly from their shifts to bars, and what was worse, they often started their workday inside them. The accident report for that section sent to the State Commission was shocking—and half of the accidents weren't even reported. Yardmasters were busy day after day hiding damaged equipment away from the curious eyes of passengers—while the wrecking crews were cashing in on big overtime pay. It was a completely demoralized stretch of railroad.

The distressed president of the system sent East for a superintendent who had a reputation. He thought he had his man. The new broom was a book-of-rules man. He had a quarter of his operating force laid off all the time, to go before him. He was a man fond of words, and he lectured those old fellows as if they had been school children. He might have done quite as well with his division if he had been operating it from Kamchatka. The men began to call their rule-books the “Joe Millers.”

The stressed-out president of the system contacted the East for a well-known superintendent. He believed he found the right person. The new guy was all about following the rules. He was always laying off a quarter of his workforce to report to him. He loved to talk and lectured the seasoned workers as if they were kids in school. He might have managed his division just as effectively if he were running it from Kamchatka. The workers started calling their rule books the “Joe Millers.”

The superintendent got mad and was lost—hopelessly.[Pg 213] He began discharging right and left, and the wrath of the gods and of the brotherhoods (the great labor unions of the railroads), was upon him. The road was threatened with a big strike at the very time that it could least afford it. He avoided that strike only by acceding to the demand of the brotherhood chiefs that the superintendent’s head be given to them on a silver platter. After that the “Man Without a Country” was in a more enviable position. There was not a railroad in the country that dared employ him, despite his excellent technical training. He drifted up into Canada, got a job running a state-operated line. He held that job less than a year. He was murdered of a winter’s night in a shadowy railroad yard, shot down by a discharged train hand.

The superintendent got angry and was completely lost.[Pg 213] He started firing people left and right, and the fury of the gods and the labor unions (the powerful railroad unions) was directed at him. The railroad was facing a major strike at the worst possible time. He avoided that strike only by agreeing to the demands of the union leaders that he be removed from his position. After that, the “Man Without a Country” found himself in a more favorable situation. No railroad in the country would hire him, despite his impressive technical skills. He ended up in Canada, where he got a job running a state-managed line. He held that job for less than a year. He was murdered one winter night in a dark railroad yard, shot by a fired train worker.

The grim situation on the “booze division” grew much worse. The president of that system gave the matter his keen personal attention; he began scouring the entire width of the land for material, without much success. When he was thoroughly discouraged, a raw-boned trainmaster from a far corner of the demoralized division applied for the job of superintendent; he reckoned he could handle the situation. He had caught the president unawares standing outside of his private car. The president told him that he was superintendent.

The tough situation in the “booze division” got even worse. The president of that system took a personal interest in the issue; he started searching the entire country for materials but didn't have much luck. When he was completely discouraged, a tough trainmaster from a remote area of the troubled division applied for the superintendent position; he believed he could manage the situation. He caught the president off guard while standing outside his private car. The president told him that he was now the superintendent.

“There was something in Matt’s eye that took me,” he confessed afterwards. “You do see something in a man’s eye now and then that beats a whole barrel of references.”

“There was something in Matt’s eye that drew me in,” he admitted later. “You can sometimes see something in a guy’s eye that says more than a whole stack of references.”

So Matt Jones (that is nothing like his real name), took up the nastiest operating proposition in the country. He did not lecture nor discharge, not he; but the men knew that there was a boss behind the super’s desk. The fellows who began trifling with the new broom were down in his office the next morning. Jones selected the leading spirit; he had the advantage of knowing him.

So Matt Jones (which isn’t his real name) took on the toughest operating proposal in the country. He didn’t lecture or fire anyone, no way; but the guys knew there was a boss behind the superintendent’s desk. The guys who started messing around with the new supervisor found themselves in his office the next morning. Jones picked the ringleader; he had the advantage of knowing him.

“Pete,” he said in a quiet way, “you’ve been drinking.[Pg 214] It doesn’t go. I’m not going to discharge you,”—he gave grim thought to the fate of his predecessor—“but in thirty days you are going to send in your resignation voluntarily and leave our service.”

“Pete,” he said softly, “you’ve been drinking.[Pg 214] This isn’t acceptable. I’m not going to fire you,”—he considered the consequences for his predecessor—“but in thirty days, you’re going to submit your resignation willingly and leave our team.”

The man protested. He had not been drinking; and Matt Jones had better not try that game anyway. The superintendent wished him a pleasant good-morning and bowed him out of the office.

The man protested. He hadn’t been drinking, and Matt Jones better not try that game anyway. The superintendent wished him a pleasant good morning and showed him out of the office.

In five days the engineer was back, uncalled. The superintendent saw him, even though he had no more to say than he had not been drinking; that is, he had quit drinking long ago. In ten days he was back again. This time he admitted that he had been drinking up to the day that Matt Jones took office. The superintendent said nothing. He bowed the engineer out again. A month is a short thing at the best. At the end of the twenty-second day, the engineer again found his way to the superintendent’s office. He seemed like a man who had been through a sickness. Big human that he was, he began crying at the sight of the man who was a real boss.

In five days, the engineer returned uninvited. The superintendent saw him, even though he had nothing more to say than that he hadn’t been drinking; in other words, he had quit drinking long ago. Ten days later, he came back again. This time, he admitted he had been drinking up until the day Matt Jones took over. The superintendent stayed silent. He politely showed the engineer out again. A month is short, even at best. By the end of the twenty-second day, the engineer once again made his way to the superintendent's office. He looked like someone who had been through an illness. As tough as he was, he started crying at the sight of the man who was a true boss.

“For God’s sake, Matt, don’t forget the old days up on the branch. I can’t get out from the old road,” he said.

“For God’s sake, Matt, don’t forget the old days up on the branch. I can’t get away from the old road,” he said.

“I gave you thirty days’ chance to get on another road,” was all the satisfaction that he got.

“I gave you thirty days to find a different path,” was all the satisfaction he received.

But on the thirtieth day the engineer went to work with a clean envelope and the new superintendent had an ally of no mean strength. The patient grinding won; complete victory was only a question of time; the president five hundred miles away began to notice. You may say what you want, railroad executives are born, not made. This reads like romance, but it is truth. Matt Jones is to-day general manager of that system, and a little while ago a New York paper said he was going to take charge of one of the big transcontinental that needs a firm hand at its reins.

But on the thirtieth day, the engineer showed up with a fresh envelope, and the new superintendent had a powerful ally. The steady effort paid off; total victory was just a matter of time; the president, five hundred miles away, started to take notice. You can say what you want, but railroad executives are born, not made. This might sound like a story, but it's the truth. Matt Jones is now the general manager of that system, and recently a New York paper reported that he’s set to take charge of one of the major transcontinental lines that needs strong leadership.

[Pg 215]This superintendent has his division 400 miles away from New York, a clean stretch of busy railroad, making a link in one of the stoutest of the transcontinental chains, 300 miles of line, making traffic and handling it. The superintendent is a personage in the little inland city where headquarters are located; his opinion is eagerly sought by the local reporters each time a new civic problem is tackled. If he were in the metropolitan district he would be unknown except to a little coterie of railroaders; up here he is the voice of the railroad. He is far more real to the folk of half a dozen populous counties than is the president of the road, a stuffy gentleman who comes up in a private car once in a dozen years to the dinner of the local Chamber of Commerce and tells the townspeople to thank God that they have the main line of the K. & M. running through their “lovely little city.”

[Pg 215]This superintendent oversees his division 400 miles from New York, along a busy stretch of railroad that connects one of the strongest transcontinental routes, covering 300 miles of track, managing the traffic and operations. He is a prominent figure in the small inland city where the headquarters are based; local reporters eagerly seek his opinion whenever a new community issue arises. If he were in the metropolitan area, he would be a stranger to most, known only to a small group of railroad workers; here, he represents the railroad. He seems much more relevant to the residents of several populous counties than the president of the railroad, a formal man who visits in a private car once every few years for a dinner with the local Chamber of Commerce, telling the townspeople to be grateful for having the main line of the K. & M. running through their “charming little city.”

You may listen for the clatter of the telegraph key in his house and be entirely disappointed.

You might listen for the sound of the telegraph key in his house and feel completely let down.

“I would have poor system if I had to listen to all the gossip of the wire,” he tells you quietly. “We’ve organization on this stretch of line.” He says this with a bit of pride. “We have men and we have system. My train-masters are in effect assistant superintendents: they are expected to organize beneath them.”

“I would have a terrible system if I had to listen to all the gossip on the wire,” he tells you softly. “We have organization on this part of the line.” He says this with a hint of pride. “We have people and we have a system. My train masters effectively act as assistant superintendents: they’re expected to organize beneath them.”

Watch this sort of man. He is the kind that American railroading is hungry for to-day. Of him the big executives are being made each year. He enters his office in the morning and gets a few brief reports of the situation on the line: first weather, then congestion conditions in the big yards. After that he talks over the long-distance ’phone with the G. M., four hundred miles away. He gives a summary of the situation to headquarters, just as the summaries came in to him from his train-masters at junctions and at terminals. He holds the telephone receiver for a minute: the ’phone is rapidly coming into general railroad use since the telegraphers made Congress[Pg 216] pass a bill limiting their working hours to eight each day. That bill promises to make trouble yet for the men who were supposed to benefit by it.

Watch out for this kind of guy. He’s exactly what American railroads need today. Each year, the big executives are shaped from people like him. He walks into his office in the morning and quickly checks the situation on the line: first the weather, then any congestion issues in the large yards. After that, he chats on the long-distance phone with the General Manager, four hundred miles away. He gives a summary of the situation to headquarters, just like the summaries he received from his train masters at junctions and terminals. He holds the phone receiver for a minute: the phone is rapidly becoming standard in railroads ever since Congress[Pg 216] passed a bill limiting the telegraphers' working hours to eight a day. That bill is likely to create problems for the very men it was meant to help.

The telephone speaks to him a moment. He hangs up the receiver and speaks to his chief clerk.

The phone rings for a moment. He hangs up the receiver and talks to his chief clerk.

“W. H. T. is coming up the line this afternoon. Tell the boys not to get rattled,” he says.

“W. H. T. is coming up the line this afternoon. Tell the guys not to freak out,” he says.

That is all. The passage of the President of the United States over his three hundred miles of well-ordered track makes no flutter in this superintendent’s heart. If it were Europe—the troops would be drawn out, all other trains brought to a standstill, pilot engines run in advance of the royal train, in infinite pow-wow over the railroading of nobility. But it is not Europe, it is this blessed United States, partly blessed because it so excessively differs from Europe.

That’s it. When the President of the United States travels his three hundred miles of neatly organized track, it doesn’t cause any excitement for this superintendent. If it were Europe, the troops would be lined up, all other trains would be stopped, pilot engines would lead the way for the royal train, with endless discussions about handling nobility on the rails. But this isn’t Europe; it’s this wonderful United States, partly wonderful because it’s so dramatically different from Europe.

Only the military aides of the President lament upon the informality of his travel. Some time since a great executive was making the familiar loop throughout the West. The superintendent of a division of line the far side of the Missouri was a worrier, and was personally watching the progress. In order to facilitate rear platform oratory the President’s cars were placed at the rear of a train that hardly ranked as express. Between towns the delays grew frequent and a stuffy little aide in uniform protested to the superintendent.

Only the President's military aides complain about how informal his travel is. A while back, a major executive was making the usual trip through the West. The head of a division on the other side of the Missouri was anxious and was keeping a close eye on things. To make it easier for the President to speak from the rear platform, his cars were positioned at the back of a train that barely qualified as express. Delays began to happen often between towns, and a stuffy little aide in uniform complained to the superintendent.

“Look a’ here, sir,” he said stiffly, “why don’t you let these other trains up the line wait?” The division was single-track. “You know this is the President’s train.”

“Listen here, sir,” he said stiffly, “why don’t you make these other trains further down the line wait?” The division was single-track. “You know this is the President’s train.”

A twinkle came into the super’s eye.

A sparkle appeared in the superintendent's eye.

“You’re wrong,” he said, in the positive tones of a real executive. “This is not the President’s special. This is train number 67 of the B—— main line, and she hasn’t many more rights on the time-card than a gravel limited. Now if you were snitching along on our cracker-jack Nippon Limited—there’s some train, sir. They[Pg 217] wouldn’t lay her out. She’s double-extra first-class all the way through to the coast.”

“You're mistaken,” he said, in the upbeat tone of a true executive. “This is not the President’s special. This is train number 67 on the B—— main line, and it doesn’t have much more priority on the schedule than a gravel train. Now if you were cruising along on our fantastic Nippon Limited—now that’s a train, sir. They[Pg 217] wouldn’t hold her back. She’s double-extra first-class all the way to the coast.”

The point of that was not lost.

The meaning of that was not missed.

An instance of a different sort occurred some years ago, when Mr. Roosevelt went up into Northern New York to make a speech. The superintendent of the old Black River road was pretty proud of his stretch of line, and invited the then Governor to ride in his neat inspection engine.

An example of a different kind happened a few years back when Mr. Roosevelt traveled up to Northern New York to give a speech. The superintendent of the old Black River road was quite proud of his section of track and invited the then Governor to take a ride in his tidy inspection engine.

“Dee-lighted,” said he of the gleaming teeth, and he climbed up into the big cab. The superintendent wondered what he’d think of that nifty stretch of track just north of Lewville. Col. Roosevelt never thought. As soon as he was settled in the cab he picked a well-thumbed copy of Carlyle’s “French Revolution” out of his pocket and read it every inch of the way from Utica to Watertown. The Republican party had to worry along thereafter without that superintendent’s vote.

“Delighted,” he said, showing his gleaming teeth, and he climbed into the big cab. The superintendent wondered what he’d think of that cool stretch of track just north of Lewville. Col. Roosevelt didn’t think at all. As soon as he settled into the cab, he pulled out a well-worn copy of Carlyle’s “French Revolution” from his pocket and read it the entire way from Utica to Watertown. The Republican Party had to manage without that superintendent’s vote from then on.


All the superintendents cannot become general managers or railroad presidents; there is not room at the top for even a decent proportion of the best of them. The real tragedy on the division comes when a Prince grows old and for the first time realizes that he is never to be King. When such tragedy shows its head it is time for the stove committee—the men who gossip in roundhouse corners and the yardmaster’s office—to talk in whispers.

All the supervisors can’t become general managers or railroad presidents; there isn't enough room at the top for even a fair number of the best among them. The real tragedy in the division happens when a promising individual grows older and realizes for the first time that he will never be in charge. When this kind of tragedy emerges, it's time for the stove committee—the folks who gossip in the roundhouse corners and the yardmaster’s office—to start talking in whispers.

Buffalo is no mean principality in the railroad world—it is near kingdom in itself—miles and miles and still more miles of congested freight yards, tonnage in breath-taking volume rolling in from the wonderful lakes eight months out of the twelve, a nervous traffic that never ceases. For years there reigned in Buffalo, in calm command of the situation for a great railroad system, a man who was entitled by every virtue of the word to be called superintendent. They called him “the lion” and did not misuse that word either. He was a lion, guardian of a[Pg 218] great railroad gate, a stern old lion whose word and whose law were unquestioned.

Buffalo is a significant hub in the railroad industry—it's practically a kingdom of its own—miles and miles of busy freight yards, staggering amounts of cargo arriving from the amazing lakes for eight months of the year, with a constant flow of activity that never stops. For years, a man ruled Buffalo, effortlessly managing a major railroad system, someone who truly deserved to be called a superintendent. People referred to him as “the lion,” and that label was fitting. He was a lion, the protector of a[Pg 218] major railroad gateway, a tough old lion whose words and rules were never questioned.

But time aged the man, and the day came when the clerks in his outer office began to talk in whispers; they were having the audacity to wonder who the new Prince would be. Two men thought that they were capable—one an assistant superintendent in the great yard at East Buffalo, the other holding similar rank over at Rochester. Each of these men was prepared to assume greater honor, to sit in command at the lion’s great desk.

But time took its toll on the man, and the day arrived when the clerks in his outer office started talking in hushed tones; they had the nerve to speculate on who the new Prince would be. Two men believed they had what it takes—one was an assistant superintendent in the large yard at East Buffalo, and the other held a similar position over in Rochester. Each of these men was ready to take on greater responsibility, to sit in charge at the lion’s grand desk.

That old fellow sat aloof. His ears were not too deaf to hear the whisperings of his clerks in the outer office, and sometimes when one of them would creep in upon him unawares they would find him sitting alone there, head in hands, holding the fort. The two assistant superintendents gained courage; they went to the picayune business of pulling wires. At other times they locked horns.

That old guy sat apart from everyone. His ears weren't so deaf that he couldn't catch the whispers of his clerks in the outer office, and sometimes when one of them came in on him unexpectedly, they would find him sitting alone, head in hands, holding down the fort. The two assistant superintendents gained confidence; they went to the petty business of pulling strings. Other times they clashed.

They locked horns over one great question. It was not operation that set them at odds, not a vexing practical question of how some congested yard might be lanced so that traffic should flow the more freely, or a main line section be aided to give a greater daily tonnage. Nothing of that sort for the two ambitious assistants.

They clashed over one big question. It wasn't operations that caused their disagreement, not an annoying practical issue of how to clear out a crowded yard so traffic could move more smoothly, or how to improve a main line section to increase daily tonnage. Nothing like that for the two ambitious assistants.

A new pony inspection engine, with an observation room built forward over the boiler—just the sort that Col. Roosevelt had once used as a reading-room—was to be built for the division, and each assistant thought that he needed that engine for the dignity of his job. Each in turn went before the lion and stated his claims for the possession of the pretty toy. The old man listened with grave dignity. A week later he sent down to the master mechanic at the big Depew shops and had him deliver a brand new hand-car, with his compliments, to each.

A new pony inspection engine, with a observation room placed in front over the boiler—just the type that Col. Roosevelt had once used as a reading room—was set to be built for the division, and each assistant believed he needed that engine to enhance the prestige of his job. One by one, they approached the boss and presented their arguments for why they should own the attractive piece of equipment. The old man listened with serious dignity. A week later, he instructed the master mechanic at the big Depew shops to deliver a brand new hand-car, with his compliments, to each of them.

The pony-engine went into the roundhouse until the real Prince should come. Then he sat long hours alone at his desk once more.

The pony engine went into the roundhouse until the real Prince arrived. Then he sat for long hours alone at his desk again.

Finally they brought a man to him, a fine, upstanding[Pg 219] man. The lion rose from his comfy old chair and gave greeting to the newcomer.

Finally, they brought a man to him, a good, respectable[Pg 219] man. The lion got up from his cozy old chair and welcomed the newcomer.

“I’m glad to see you,” was all he said; but to the general manager, who had come up from New York, his eyes seemed to ask: “You’ve brought the right man here at last?” He turned to the stranger.

“I’m glad to see you,” was all he said; but to the general manager, who had come up from New York, his eyes seemed to ask: “You’ve brought the right person here at last?” He turned to the stranger.

“Would you like a pony engine to get over the division?” was his question.

“Do you want a small engine to get over the gap?” was his question.

“I’m willing to go to hell, and go in a caboose,” laughed the stranger.

“I’m ready to go to hell, even if it means riding in the last car,” laughed the stranger.

The old superintendent grasped him by the hand.

The old superintendent shook his hand.

“Thank God, they’ve sent a real man to be superintendent at Buffalo,” was all he said. That was the only recognition that he gave to one who since has become one of the master railroaders of America, but in that moment the act of succession had been consummated.

“Thank God, they’ve sent a real man to be superintendent at Buffalo,” was all he said. That was the only acknowledgment he gave to someone who has since become one of the leading railroad figures in America, but at that moment, the transfer of power was complete.

 

 


CHAPTER XIV

OPERATING THE RAILROAD

RUNNING THE RAILROAD

Authority of the Chief Clerk and That of the Assistant Superintendent—Responsibilities of Engineers, Firemen, Master Mechanic, Train-master, Train-despatcher—Arranging the Time-table—Fundamental Rules of Operation—Signals—Selecting Engine and Cars for a Train—Clerical Work of Conductors—A Trip with the Conductor—The Despatcher’s Authority—Signals Along the Line—Maintenance of Way—Superintendent of Bridges and Buildings—Road-master—Section Boss.

Authority of the Chief Clerk and the Assistant Superintendent—Duties of Engineers, Firemen, Master Mechanic, Trainmaster, Train Dispatcher—Setting the Timetable—Basic Operating Rules—Signals—Choosing Engine and Cars for a Train—Clerical Tasks of Conductors—A Journey with the Conductor—The Dispatcher’s Authority—Signals Along the Track—Maintenance of the Railway—Superintendent of Bridges and Buildings—Roadmaster—Section Boss.

 

The administration of the division runs quite naturally into several channels. The routine of the work, the making and filing of records and reports, the handling of the mass of correspondence that must constantly arise, is usually in the hands of a chief clerk, who has control over the office force at division headquarters. If there is an assistant superintendent, the chief clerk will divide responsibility with him, the theory at all times being to cut off the detail wherever possible. This office work is not radically different from the office management of any other large business. Its clerks are about the only unorganized force in railroad employ.

The administration of the division flows into multiple channels pretty naturally. The daily tasks, including creating and filing records and reports, along with managing the large amount of correspondence that comes up regularly, are generally handled by a chief clerk who oversees the office staff at division headquarters. If there's an assistant superintendent, the chief clerk will share responsibilities with him, always aiming to delegate tasks wherever feasible. This office work isn't fundamentally different from the office management of any other large business. Its clerks are essentially the only unorganized group in railroad employment.

If the management of the road is of the divisional type, the superintendent of course is a more important executive than if it is of the departmental type. In either of these cases, as we have seen, he will probably have at least partial authority over the engineer of maintenance of way, whose force keeps the line and track structures in full repair, and also looks after ordinary construction work along the division. In the road of divisional type, he will also have partial authority over the master mechanic, in charge of the shops and roundhouses and the locomotives of the division. These last are regarded by the [Pg 221]railroad as part of its machinery, like the planers and drills in the shops themselves; and for the care and operation of the locomotives the engineers and firemen are held responsible to the mechanical department. This is the case even upon those railroads where, under the departmental system, the superintendent has no direct authority over the master mechanic upon his division. For the conduct of the trains which their locomotives pull, both engineers and firemen are directly responsible to the operating department. The master mechanic simply sees to it that the railroad’s property is maintained to a certain degree of efficiency and that the man who operates the locomotives is capable from every point of view. A reasonable amount of deterioration is expected, and each locomotive is expected to turn in to the shops for inspection, overhauling and repairs, at certain stated intervals.

If the road is managed in a divisional style, the superintendent is obviously a more significant executive than if it's managed in a departmental style. In either case, as we've noted, he will likely have at least some authority over the maintenance engineer, whose team keeps the tracks and structures in good condition and also takes care of regular construction work along the division. In the divisional type of road, he will also have some authority over the master mechanic, who oversees the shops, roundhouses, and locomotives in the division. These locomotives are considered part of the railroad's machinery, much like the planers and drills in the shops. Engineers and firemen are responsible to the mechanical department for the care and operation of the locomotives. This applies even on railroads where, under the departmental system, the superintendent does not have direct authority over the master mechanic in his division. For operating the trains pulled by their locomotives, both engineers and firemen report directly to the operating department. The master mechanic ensures that the railroad's equipment is maintained to a certain level of efficiency and that the person operating the locomotives is qualified in every aspect. A reasonable amount of wear and tear is expected, and each locomotive is expected to return to the shops for inspection, maintenance, and repairs at specified intervals.

The superintendent has absolute authority over the two officials who are chiefly interested in the conduct of the trains over the division—the train-master and the train-despatcher. The first of these two officers, who must dove-tail their work both night and day, has the assignment of the train crews. His opinion will be called for whenever the vexed questions of seniority and promotion arise, and he will be asked to help to plan all extra or special freight and passenger trains. To show how this is done brings us close to the question of schedules, and we may pause for a moment to consider how this important phase of the railroad’s operating is builded together.

The superintendent has complete control over the two officials who are primarily responsible for the operation of trains in the division—the trainmaster and the train dispatcher. The first of these two officers, who need to coordinate their work around the clock, is responsible for assigning the train crews. His input will be requested whenever issues about seniority and promotions come up, and he will be asked to assist in planning any extra or special freight and passenger trains. To illustrate how this is done brings us to the topic of schedules, so let’s take a moment to consider how this crucial aspect of the railroad’s operations is put together.

That time-table that you have just pulled from the folder rack seems at first glance an interminable mass of meaningless figures; yet when you come to find your journey upon it, it quickly simplifies itself, and you begin to marvel at the relation the figures bear to one another, how easily you may pick your course through the long columns of numerals. The more extensive time-tables that the railroad employees carry are quite as simple, and yet they are great feats of typographical composition. In[Pg 222] reality, both these forms of printed time-tables are but transcripts of the real time-table of the division, which is kept set out upon a great board.

That timetable you just pulled from the folder rack looks like an endless jumble of meaningless numbers at first; however, once you start looking for your journey, it quickly becomes easier to understand, and you begin to appreciate how the numbers relate to each other, making it simple to choose your route through the long columns of digits. The larger timetables carried by the railroad employees are just as straightforward, yet they are impressive examples of typography. In[Pg 222]reality, both of these printed timetables are just copies of the actual timetable for the division, which is laid out on a large board.

This board is ruled in two directions. The regularly spaced intervals in one direction are marked as time, and represent time—one entire day of twenty-four hours. In the other direction of the board the stations are spaced in proportion to their actual spacing upon the line.

This board is divided into two directions. The evenly spaced intervals in one direction represent time—specifically, one full day of twenty-four hours. In the other direction, the stations are arranged according to how far apart they actually are on the line.

The reproduction of a portion of such a board for an imaginary division of a railroad will illustrate. This line runs from Somerset to Rockville, 120 miles; and portions of it are double-tracked, the rest single-track, as shown at the top of the diagram. On the double-track, trains going in the same direction may pass one another only at the vertical lines, which represent station passing sidings, and on the single-track sections this rule holds, with the additional one, of course, that trains running in opposite directions may also pass one another at the vertical station lines. For economy of room only the seven hours from six o’clock in the morning until one o’clock in the afternoon are shown here. Following an old-time practice, odd numbers will represent up-bound trains, from Somerset to Rockville; even numbers, the down trains.

The reproduction of part of a board for a fictional railroad division will be helpful. This line stretches from Somerset to Rockville, covering 120 miles; some sections have double tracks, while the rest are single track, as illustrated at the top of the diagram. On the double track, trains traveling in the same direction can only pass each other at the vertical lines, which represent station passing sidings. On the single-track sections, this rule applies too, with the added rule that trains traveling in opposite directions can also pass each other at the vertical station lines. For space efficiency, only the seven hours from six in the morning to one in the afternoon are shown here. Following an old convention, odd numbers will denote up-bound trains from Somerset to Rockville, while even numbers will represent down trains.

So we have an early morning accommodation passenger train, No. 1, leaving Rockville at 6:10 o’clock and proceeding at a leisurely rate of about twenty miles an hour (which makes allowances for local stops) all the way to Somerset at the far end of the division, which it is due to reach at 11:45 A. M. It is halted for any length of time only at Honeytown, where upbound No. 8—local accommodation—and upbound No. 6—fast express—will pass it. At 6:20 o’clock an upbound local accommodation of the same nature as No. 1, and hence known as No. 2, leaves Somerset and, halting only at Robbins’s Corners to permit the fast upbound No. 6 to overhaul and pass it, reaches Rockville at 1 P. M. Train No. 31, which follows No. 1 out of Rockville forty minutes later, is a [Pg 223]milk train, and so must have a liberal allowance for stops. It proceeds only as far as Stoneville, where the dairy country ends, stops there long enough to turn and to water the engine, and then returns to Rockville as No. 32. Train No. 117 is a way-freight, and still slower. So it follows the milk-train. It is known as a “low-class” train by the railroaders. It must wait everywhere for better class trains to pass it. Train No. 118 is the same class of train, proceeding in the opposing direction. Train No. 5 is a down express.

So we have an early morning passenger train, No. 1, leaving Rockville at 6:10 A.M. and going at a relaxed speed of about twenty miles an hour (which accounts for local stops) all the way to Somerset at the far end of the line, where it's scheduled to arrive at 11:45 A.M. It only stops for a significant amount of time at Honeytown, where northbound No. 8—local accommodation—and northbound No. 6—fast express—will pass it. At 6:20 A.M., an northbound local accommodation similar to No. 1, known as No. 2, leaves Somerset and, stopping only at Robbins’s Corners to let the fast northbound No. 6 overtake it, reaches Rockville at 1 P.M. Train No. 31, which departs Rockville forty minutes after No. 1, is a milk train, so it has plenty of stops. It only goes as far as Stoneville, where the dairy area ends, stops long enough to turn around and water the engine, and then returns to Rockville as No. 32. Train No. 117 is a way-freight and even slower, so it follows the milk train. Railroad workers refer to it as a “low-class” train. It has to wait everywhere for higher-class trains to pass it. Train No. 118 is the same type of train, going in the opposite direction. Train No. 5 is a southbound express.

 

How the real time table of the division looks—the one used in headquarters

What the real-time schedule of the division looks like—the one used at headquarters.

 

Sometimes unforeseen demands of traffic necessitate the running of extra trains, and these may be strung across the board. This board, in reality, has all its trains placed upon it by strings and pins, to admit of the constant changes that the schedules are always undergoing, and the addition of a new train is a quick proceeding. As a matter of fact, a skilled train-master or despatcher will rarely take the time actually to string an extra train. He carries the schedule too completely in his head to admit of such a necessity.

Sometimes unexpected traffic demands require extra trains to be added, and these can be displayed on the board. This board actually has all its trains set up with strings and pins, allowing for the constant changes that schedules go through, and adding a new train is a quick process. In fact, a skilled train master or dispatcher rarely needs to actually string up an extra train. He keeps the entire schedule in his mind, so there's usually no need for that.

But the extra train is best placed following, as a second section, some good passenger train, as indicated on the diagram. The regular train will then carry signals showing that it is followed on this particular day. While the train orders protect its movement in any event, as will be shown in a moment, the billing of the extra train as a second section is less of an upset to the regular operation of the division. Practised operating men found years ago that the fewer deviations made from the regular programme of the day, the higher the proportion of safety arose.

But the extra train is best positioned behind a good passenger train, as shown in the diagram. The regular train will then display signals indicating that it has an extra section following it on that specific day. While the train orders ensure its movement regardless, as will be explained shortly, designating the extra train as a second section causes less disruption to the usual operations of the division. Experienced operators discovered years ago that fewer changes to the regular schedule lead to a higher level of safety.

Now you begin to see the use of the train-despatcher. If the unforeseen never came to pass upon the railroad, instead of coming to pass nearly every hour, there might be no need of that officer. Each engineer, each conductor, each station agent would have his complete time-tables, and the road would run every day in full accordance with them.[Pg 224] That was the very earliest and the most primitive way of operating railroads. Almost as early the need arose of having a special direction over the operation of the trains. Emergencies arose daily. Trains were often late; storms beat down upon the line; the snow covered its rails; what might have been, according to the time-card, an orderly operation of line, became chaos. If a train was ordered by schedule to meet a train bound in the opposite direction at P——, it might wait there for long hours, not knowing that the other engine was broken down at A——.

Now you start to understand the role of the train dispatcher. If unexpected events didn't happen on the railroad—almost every hour—there wouldn't be a need for that position. Each engineer, conductor, and station agent would have their full schedules, and the trains would run every day according to those plans.[Pg 224] That was the earliest and most basic method of running railroads. Almost immediately, the need for someone to oversee train operations became apparent. Emergencies occurred daily. Trains were often delayed; storms hit the tracks; snow covered the rails; what was supposed to be an organized operation turned into chaos. If a train was scheduled to meet another train headed in the opposite direction at P——, it could wait there for hours, unaware that the other train had broken down at A——.

The invention of the telegraph and its almost instant application to the railroad service made such special direction possible. So now we find the explicit directions of the schedule supplemented by even more explicit directions from the train-despatcher at the head of the train movements upon each division. Briefly stated, it may be said that the engineer and the conductor in charge of a train are first guided by the schedule, which, after many revisions, has been compiled with great care, and in reference to connecting lines, branches, and adjoining divisions. This schedule acts in conjunction with certain simple fundamental rules of operation, the A, B, C of every railroader. By one of these, trains of the same class bound north or east are given precedence, all other things being equal, over trains bound south or west. This rule is sometimes superseded by one giving right-of-way to trains bound up the line—or the reverse.

The invention of the telegraph and its almost immediate use in the railroad service made this kind of precise direction possible. Now, we see that the detailed schedule directions are complemented by even clearer instructions from the train dispatcher at the front of each train movement on every section. In short, the engineer and the conductor in charge of a train are primarily guided by the schedule, which has been carefully put together after many revisions, taking into account connecting lines, branches, and nearby sections. This schedule works alongside some basic operational rules, the essentials that every railroader knows. According to one of these rules, trains of the same class heading north or east are prioritized, all else being equal, over trains heading south or west. This rule can sometimes be overridden by another one that gives priority to trains moving up the line—or vice versa.

High-class trains, like the fastest limited expresses, have precedence over trains of graduated lower classes—down to the slow-moving heavy freights. When any sort of train loses a certain length of time—usually half an hour or more—it loses all rights that it might ever have had, and everything else on the line has precedence over it. A train may lose time if it has to, but there are never any circumstances that will justify it in running ahead of time.

High-end trains, like the fastest limited express services, take priority over trains of lower classes—all the way down to the slower heavy freight trains. When any train falls behind schedule by a certain amount of time—usually half an hour or more—it loses all rights to priority, and everything else on the line takes precedence over it. A train can fall behind schedule if it needs to, but there are no situations where it can justify running ahead of schedule.

All this is the part of railroad operation which governs the relation of one train to another. There are even[Pg 225] simpler but not less vital rules that control its own operation. In order that the engineer who is guiding the train, and the conductor who shares the responsibility, may keep in touch with one another, the device was adopted many years ago of having a cord run through the cars of passenger trains to a bell signal in the cab of the engine. This bell signal during recent years has given way to an improved form of locomotive signal, sounded by means of compressed air in tubes throughout the train, and operated in connection with the air-brake equipment.

All of this is part of railroad operations that manage the relationship between trains. There are even[Pg 225] simpler yet equally essential rules that regulate its own function. To ensure that the engineer driving the train and the conductor sharing the responsibility can stay in communication, a system was established many years ago that runs a cord through the cars of passenger trains connected to a bell signal in the engine's cab. In recent years, this bell signal has been replaced by an upgraded locomotive signal that uses compressed air in tubes throughout the train and works in conjunction with the air-brake system.

The air-whistle, or bell cord-code of signals, is standard upon all American railroads, and is as follows:

The air whistle, or bell cord code of signals, is standard on all American railroads and goes like this:

When the train is standing:

When the train is stopped:

Two signals—start.
Three signals—back.
Four signals—apply or release air-brakes.
Five signals—call in flagman.

When the train is in motion:

When the train is running:

Two signals—stop at once.
Three signals—stop at the next station.
Four signals—reduce speed.
Five signals—increase speed.

There also arises a necessity for communication between men who stand outside the train and who seek to guide the movement of the locomotive. This necessity has given rise to still another code, transmitted by the hands—holding a flag, if possible—by day, and a lighted lantern at night. This signal code follows:

There’s also a need for communication between people standing outside the train who want to direct the movement of the locomotive. This need has led to another code, communicated through hand signals—using a flag during the day and a lighted lantern at night. This signal code is as follows:

Method of Transmitting Signal.   Indication.
Swung across track.   Stop.
Raised and lowered vertically.   Proceed.
Swung vertically in a circle across the track:
When the train is stopped—   Back.
When the train is moving—   Train has parted.
[Pg 226]Swung horizontally in a circle:
When the train is stopped—   Apply air-brakes.
Held at arm’s length above head:
When the train is stopped—   Release air-brakes.
Any object waved violently by any person on
A stop signal is located near the track.

By use of his locomotive whistle, the engineer is enabled to acknowledge these signals, as well as to signal upon his own initiative. His code is also a standard in railroading. It follows:

By using his train whistle, the engineer can respond to these signals and also signal on his own. His code is a standard in railroading. It is as follows:

——   A short blast.
————   A long blast.
——   Stop, apply brakes.
———— ————   Release brakes.
—— —— ———— ———— ————
—— ———— ———— ————
  Flagman go back and protect rear end of train.
———— ———— ———— ————   Flagman return to train.
———— ———— ————   Train in motion, has parted.
—— ——   Acknowledgment of signals, not otherwise provided for.
—— —— ——   Standing train—back.
—— —— —— ——   Call for signals.
———— —— ——   Calls attention to following section.
———— ———— —— ——   Highway crossing signal.
————————   Approaching stations, junctions or railroad crossings at grade.

A succession of short blasts is an alarm for persons on the track and calls the attention of trainmen to danger ahead.

A series of short blasts serves as a warning for people on the track and alerts train crew to potential danger ahead.

[Pg 227]These signal codes operate fundamentally in connection with the essential rules of schedule that we have already shown.

[Pg 227]These signal codes work basically in line with the key rules of the schedule that we’ve already discussed.

Suppose now that we consider the workings of all this system as it comes down to actual practice in a single concrete instance. We are finding our way to a big terminal yard in all the murkiness and cloudiness of very early morning, and once again we hunt out that urbane soul, the yardmaster. He holds in his hand the yellow tissue of an order from the despatcher of the division. In the conciseness of telegraphy it tells him to start a third section of train 118—through freight—at 6:15 o’clock. Just back of his little grimy box of an office is the big sprawling roundhouse—a dozen freighters with banked fires standing in the stalls, awaiting summons to work. The twelve engines are divided into several classifications according to pulling strength and speed, but the despatcher has designated the particular engine he wishes for third-118, and he gets it—a big lanky puller—1847. She is chosen chiefly because she has had the longest roundhouse rest, having brought in a through freight from up the line, and having been received with engineer’s report showing her to be in good running order, at five o’clock yesterday afternoon. Before the 1847 slipped from the turntable into the waiting stall, the hostlers and the wipers were at her. The hostlers had taken her over the cinder-pit and cleaned out the fire-box. Then they went over her, cleaning her, inch by inch, a mechanical inspector in their wake, testing and sounding and checking every item in the engineer’s report which showed 1847 to be in good order at the end of his run with her. There was not much chance left for any shirking of responsibility, no matter what might arise upon the 1847 on any coming day.

Suppose we look at how this system works in a real-life situation. We're making our way to a large terminal yard in the hazy morning light, and once again we are searching for that refined individual, the yardmaster. He's holding a yellow piece of paper with an order from the division's dispatcher. In concise telegraph terms, it instructs him to begin a third section of train 118—through freight—at 6:15 AM. Just behind his small, dirty office is the large, sprawling roundhouse, with a dozen freight trains lined up, their fires smoldering, ready to be called to action. The twelve engines are sorted by their pulling strength and speed, but the dispatcher has picked the exact engine he wants for third-118, and it's a tall, long engine—1847. It's chosen mainly because it has had the longest rest in the roundhouse, having brought in a through freight from up the line and received a report from the engineer confirming it's in good running order at five o'clock yesterday afternoon. Before the 1847 rolled off the turntable into the waiting stall, the hostlers and wipers tended to it. The hostlers took it over to the cinder-pit and cleaned out the firebox. Then they went over the engine, cleaning it meticulously, with a mechanical inspector following behind, checking and verifying every detail in the engineer’s report that indicated 1847 was in good shape at the end of its last journey. There was little room for any evasion of responsibility, no matter what might happen with the 1847 in the days ahead.

We turn and watch the yardmaster once again. He has the roundhouse foreman send one of the bright young boys who hang around his office night and day, and who dream of that coming hour when they will handle an 1847[Pg 228] for themselves, to call the engineer and fireman, whose names are posted “first out.” Or perhaps the telephone has come into play—in these days in the smaller towns there is hardly a house too humble to have receiver and transmitter hanging somewhere upon its walls. In any event the engine-crew are supposed to stay home when off duty, unless especially excused, and to live within reasonable distance—say a mile—of the roundhouse.

We turn and watch the yardmaster once again. He has the roundhouse foreman send one of the bright young kids who hang around his office day and night, dreaming of the moment when they'll get to handle an 1847[Pg 228] themselves, to call the engineer and fireman, whose names are listed as “first out.” Or maybe the phone is involved—these days, in smaller towns, there’s hardly a house too simple to have a receiver and transmitter hanging on the walls. In any case, the engine crew is expected to stay home when they’re off duty, unless specifically excused, and to live within a reasonable distance—about a mile—of the roundhouse.

The caller tells the engineer and fireman to report at the roundhouse at 5:45 A. M. At that hour the hostlers have made the 1847 fit for service. Her tender has been filled with coal, her tanks with water, even her sand is packed aboard the box that stands upon the boiler and is ready to help on slippery rail and upgrade. The engineer makes keen inspection of the 1847 before he moves her a single inch, makes sure with his keen and practised eye that she is quite fit for service, pokes here and there and everywhere with his long-spouted oil-can. At a minute or two after shop whistles have shrieked “six o’clock” he pulls the 1847 out from the shadows of the roundhouse. He gets an open signal and switch to the main yard and finds waiting on a siding in that great place, the trail of freight cars and the caboose that are going with him to make Third-118.

The caller tells the engineer and fireman to report at the roundhouse at 5:45 A.M. By that time, the hostlers have made the 1847 ready for service. Her tender has been filled with coal, her tanks with water, and even her sand is loaded on the box that sits on the boiler, ready to provide support on slippery tracks and inclines. The engineer thoroughly inspects the 1847 before moving her even an inch, ensuring with his sharp, trained eye that she is fully prepared for service, checking everywhere with his long-spouted oil can. A minute or two after the shop whistles have sounded “six o’clock,” he pulls the 1847 out from the shadows of the roundhouse. He receives an open signal and switch to the main yard and finds waiting on a siding in that large space the line of freight cars and the caboose that will accompany him to make Third-118.

Now come back for a moment in your thought. While we were still scurrying down to the grimy yard, the despatcher was creating Third-118. On his desk were car reports, showing what had been received and sent out, and there was enough accumulation of stuff in the yards last night to justify a Third-118. Because good railroading means yard-sidings cleared, and standing cars and freight, like passengers, kept constantly moving, he did not hesitate at ordering her out. He found that there would be 32 cars between tender and caboose, weighing approximately some 1200 tons, and so he ordered from the roundhouse an engine of a class which the mechanical department[Pg 229] guaranteed capable of pulling from 1,000 to 1,500 tons, gross weight.

Now take a moment to gather your thoughts. While we were still rushing down to the dirty yard, the dispatcher was setting up a Third-118. On his desk were car reports, showing what had been received and sent out, and there was enough buildup in the yards last night to warrant a Third-118. Because good railroading means keeping yard-sidings clear and ensuring that standing cars and freight, just like passengers, are always in motion, he didn’t hesitate to order her out. He determined there would be 32 cars between the tender and the caboose, weighing roughly 1,200 tons, so he requested an engine from the roundhouse that the mechanical department[Pg 229] confirmed could pull between 1,000 and 1,500 tons, gross weight.

 

Courtesy of the “Railroad Age Gazette”

Courtesy of the “Railroad Age Gazette”

The electro-pneumatic signal-box in the control tower of a modern terminal

The electro-pneumatic signal box in the control tower of a modern terminal

 

The responsible men who stand at the switch-tower of a
modern terminal: a large tower of the “manual” type

The people in charge of running the switch tower at a modern terminal: a large manual-type tower.

 

When winter comes upon the lines the superintendent
will have full use for every one of his wits

When winter arrives for the teams, the superintendent will need to use all his skills.

 

Watchful signals guarding the main line of a busy railroad

Alert signals safeguarding the main path of a busy railway

 

The yardmaster had given the numbers of the cars that were to make Third-118, just as he received them from one of the despatcher’s assistants, to a switching foreman, who arranged them, with the quick facility that comes from long practice, into an order that would permit them to be set off at various points up the line, with the least possible amount of switching. That practical sequence worked out in pencil and paper, a stubby switch-engine effected in reality. The cars and the caboose, in proper order, were ready, with the crew, and inspected when the 1847 backed to them and Third-118 came into her being.

The yardmaster had given the car numbers for Third-118, just as he got them from one of the dispatcher's assistants, to a switching foreman, who quickly arranged them into an order that would allow them to be sent off at different spots along the line with the least amount of switching. That practical sequence, worked out on paper, was carried out by a stubby switch engine in reality. The cars and the caboose were in the right order, ready with the crew, and were inspected when 1847 backed up to them, bringing Third-118 to life.

A yard caller had summoned the train-crew while the roundhouse caller was rounding up the two men of the engine-crew. Collins, the conductor, and his brakemen had reported at the yard-office, and were assigned to Third-118. Collins found the cars and caboose waiting just a few minutes before the 1847 had been coupled to them, with little ado and no formality whatsoever, beyond the testing of the air-brakes. Into his train-book he had entered the number of each car and the initials of the road owning it, its destination, its empty or tare weight; the weight of its load, and the sum of these or its gross weight. He sees to it that each box-car is firmly seal-locked. If not, he refuses to accept it from the yardmaster until it has been resealed, and makes a note of the occurrence. Like the engineer and the hostlers in the roundhouse, he takes no chances, no responsibilities that do not fairly belong to him.

A yard caller had called the train crew while the roundhouse caller was gathering the two members of the engine crew. Collins, the conductor, and his brakemen had checked in at the yard office and were assigned to Third-118. Collins found the cars and caboose waiting just a few minutes after the 1847 had been coupled to them, with very little fuss and no formalities, beyond testing the air brakes. In his train book, he wrote down the number of each car and the initials of the railroad that owned it, its destination, its empty or tare weight, the weight of its load, and the total gross weight. He ensures that each boxcar is securely seal-locked. If it isn’t, he refuses to accept it from the yardmaster until it has been resealed, and he makes a note of the incident. Like the engineer and the hostlers in the roundhouse, he takes no chances or responsibilities that don't rightfully belong to him.

With both conductor and engineer ready, Third-118 starts upon her day’s run. The yard operator has telegraphed the despatcher’s office that 3-118 is awaiting instructions. In that despatch he has given the locomotive number, the number and total weight of the cars it hauls, the name of both engineer and conductor. The [Pg 230]train-despatcher enters these details of train and crew at the head of a column of his train register. On that register there are spaces for the entries of arriving and leaving times of the train as telegraphed him by the operators at each telegraph station on the division.

With both the conductor and engineer ready, Third-118 starts its daily run. The yard operator has sent a message to the dispatcher’s office that 3-118 is waiting for instructions. In that message, he included the locomotive number, the number and total weight of the cars it’s pulling, and the names of both the engineer and conductor. The [Pg 230] train dispatcher records these details of the train and crew at the top of a column in his train register. This register has spaces for the entries of the times the train arrives and departs, as relayed to him by the operators at each telegraph station in the division.

The train once so entered by a despatcher’s clerk, the despatcher sends a clearance card to the telegraph operator at the little yard office who repeats it back for accuracy. Then the yard operator presents that clearance order to the engineer and conductor, who read it aloud to him—also for accuracy, of course—and then sign that they have read and understood the order. The signatures are then reported to the despatcher’s office, which wires “Complete.” “Complete” goes in writing upon the copies of the order made in manifold, which go to engineer, to conductor, and to the operator’s own files. The engineer reads his order to the fireman, who repeats it back to him; the conductor follows the same routine with his brakemen. That all sounds complicated, but quickly becomes mechanical and rapid; the danger is that it may become so mechanical and rapid as to permit of serious errors passing unchecked through the routine. But the railroad has done its part. It has, for itself, taken every possible precaution against error and resulting accident.

Once the dispatcher’s clerk enters the train, the dispatcher sends a clearance card to the telegraph operator at the small yard office, who repeats it back for accuracy. Then the yard operator gives that clearance order to the engineer and conductor, who read it aloud to him—also for accuracy, of course—and then sign to confirm they’ve read and understood the order. The signatures are reported to the dispatcher’s office, which sends back “Complete.” “Complete” is then written on the copies of the order made in multiple, which are sent to the engineer, the conductor, and the operator’s own files. The engineer reads his order to the fireman, who repeats it back to him; the conductor does the same with his brakemen. It all sounds complicated, but it quickly becomes automatic and fast; the risk is that it may become so routine and quick that serious errors could slip through unnoticed. However, the railroad has done its part. It has taken every possible precaution against errors and resulting accidents.

We are privileged, and we climb into the caboose of Third-118. We hold credentials to Collins, her conductor, and they are unimpeachable. We can see that from his face as he holds his lantern over them: he would not even let us into his caboose until his own mind was set. After that there was barely time to jump aboard. The 1847 is beginning to clear the yard before we have had time for a good look at the inside of the little caboose.

We’re lucky, and we get into the back of Third-118. We have passes for Collins, the conductor, and they’re solid. You can tell that from his expression as he shines his lantern over them: he wouldn’t even let us into his caboose until he had made up his mind. After that, there was hardly any time to hop on. The 1847 is starting to leave the yard before we’ve had a chance to really check out the inside of the small caboose.

“You won’t find our hack any fancy place,” says Collins. “But we’ve had it nine years now, and it seems kind of homelike to us after all this time.”

“You won’t find our place anywhere fancy,” says Collins. “But we’ve been here for nine years now, and it feels kind of like home to us after all this time.”

The “we” consists of Collins and his rear brakeman. The forward brakeman, who is held responsible for the[Pg 231] front half of the train, has his headquarters in the cab of the 1847. The caboose is a home-like place, snugly warmed by a red-hot stove placed in its corner and lined with bunks made into beds, Pullman fashion; only never was there a Pullman sleeper that gave you less sense of the impressive and a greater sense of a snug cabin. Squarely placed in its centre is a sort of wooden pyramid and the steps up this lead to the lookout from where the long snaky train can be watched.

The "we" includes Collins and his rear brakeman. The forward brakeman, who is responsible for the[Pg 231] front half of the train, works from the cab of the 1847. The caboose feels like home, comfortably heated by a red-hot stove in the corner and equipped with bunks that convert into beds, Pullman style; but no Pullman sleeper ever made you feel as cozy as this snug cabin. In the middle, there’s a kind of wooden pyramid, and the steps up to it lead to a lookout where you can watch the long, winding train.

“Kind o’ ol’-fashioned, that,” apologizes Collins. “Th’ las’ time I had th’ cabin into the shops for over-haulin’, they offered to take it out an’ put in th’ ladders; but I says ‘no’; an’ this is why.”

“That's kind of old-fashioned,” Collins apologizes. “The last time I took the cabin to the shop for repairs, they offered to take it out and install ladders, but I said ‘no’; and this is why.”

One by one he lifts its hinged steps. This is a pyramid built of lockers, a regular treasure house of railroad necessities. There are all sorts of ropes and jacks and wrenches, extra parts against every emergency. There is a food closet, and another locker filled with neat stacks of stationery.

One by one, he lifts its hinged steps. This is a pyramid made of lockers, a true treasure trove of railroad supplies. There are all kinds of ropes, jacks, and wrenches, plus extra parts for every emergency. There’s a food cabinet and another locker packed with neatly stacked stationery.

“They give us more forms to fill out now than th’ super’s office got twenty years ago,” he laughs. “I spend more than half my time at that desk.”

“They give us way more forms to fill out now than the superintendent’s office did twenty years ago,” he laughs. “I spend over half my time at that desk.”

The clerical work on Third-118 is considerable. Collins has to keep all the way-bills of his train—32 cars, almost $100,000 worth of merchandise, and if he makes a serious error it is apt to cost him his job. He writes a neat hand, and his records, like his caboose, are kept in ship-shape fashion. He is a careful student of the ethics and the practices of railroad management and operation. He has his own ideas on each of these, and when you get to them they are good ideas. Of such as he railroad executives are every year made in America.

The paperwork on Third-118 is substantial. Collins has to manage all the way-bills for his train—32 cars, almost $100,000 worth of goods, and if he makes a significant mistake, it could cost him his job. He has neat handwriting, and his records, like his caboose, are kept in top condition. He is a diligent learner of the ethics and practices of railroad management and operations. He has his own thoughts on each of these, and when you delve into them, they are solid ideas. People like him are the ones railroad executives are made of in America every year.


We slip up the line, slowly threading our passage through the mass of passenger trains, fast and slow, that all times have the right-of-way over the third sections of rather ordinary freights. Collins sometimes thrusts his[Pg 232] orders into our hands in order that we may see something of the great detail of this branch of operating. Each is wonderfully specific, and we know by that “complete” on the corner that it has been given in detail.

We move along the tracks, slowly navigating our way through the mass of passenger trains, both fast and slow, which always have priority over the third section of pretty standard freight trains. Collins sometimes hands us his[Pg 232] orders so we can get a glimpse of the intricate details involved in this part of the operation. Each order is incredibly specific, and we can tell by that “complete” in the corner that it has been thoroughly detailed.

“No. 1 Engine 2236 will wait at Morris Level until 10:00 A. M. for 3-118, Engine 1847.”

“No. 1 Engine 2236 will wait at Morris Level until 10:00 A.M. for 3-118, Engine 1847.”

The signature is that of the initials of the division superintendent, the numerals have been spelled out. It would seem as if the railroad had taken every possible precaution for safety. And yet again, remember that great accidents have happened upon American railroads just because men’s minds have perversely refused to read what eyes and ears have read. And yet there seems to be nothing to be done, more thorough than is already being done.

The signature consists of the initials of the division superintendent, and the numbers have been written out. It seems like the railroad has taken every possible safety precaution. Yet, remember that major accidents on American railroads have occurred simply because people chose not to acknowledge what they could see and hear. Still, it appears that nothing more can be done beyond what is already being done.

“Are all these freights upon schedule?” you may ask Collins, after you meet a few dozen of them within the limits of a single-track division. He is decent enough not to laugh at your ignorance.

“Are all these freights on schedule?” you might ask Collins after you encounter a few dozen of them within the bounds of a single-track division. He’s kind enough not to laugh at your lack of knowledge.

“Schedule?” he repeats. “It’s a joke. They give our first section a time to get out on, in the time-card and then one o’ them bright office-boys gets a figger out o’ his head an’ puts it down for an arrivin’ time. He never hits it an’ he never expects to. So more an’ more they’re gettin’ to move this freight on special orders. They can better regulate it then, ’cordin’ to volume of business. Mos’ of the men carry the schedules of the fas’ an’ th’ way-freights in their domes. Th’ coarse tonnage stuff doesn’t even get special orders. When they get enough of it, down on th’ main line, they get an engine out o’ th’ roundhouse, give the train th’ engine number, and start off. Railroad traffic along the freight end follows business conditions mighty close.”

“Schedule?” he repeats. “It’s a joke. They give our first section a time to leave on the time-card, and then one of those bright office guys makes up a number and assigns an arrival time. He never gets it right and he doesn’t expect to. So more and more they’re moving this freight based on special orders. They can manage it better that way, depending on the volume of business. Most of the men have the schedules for the fast and way-freights memorized. The bulk cargo doesn’t even get special orders. When they have enough of it down on the main line, they pull an engine out of the roundhouse, assign a train engine number, and take off. Railroad traffic for freight closely follows business conditions.”

It is still daylight when we halt at a junction, across a frozen river from a city. The city is set upon a steep hillside, and its houses rise from the river in even terraces. At the top a great domed structure—the State House—crowns it. It is a still winter’s morning, and the[Pg 233] smoke from all the chimney-pots extends straight heavenward. We wait patiently upon a long siding until everything else has been moved—through fast expresses heavily laden with opulent-looking Pullmans, jerky little suburban trains, long draughts of empty coaches, being drawn by consequential switch-engines in and out of the train-shed of the passenger station. Finally a certain semaphore blade drops, we cross over to the important main line and begin pulling on a sharp curve, across the river, clear of the station with its confusion, through and past the city to a busy division yard.

It’s still light out when we stop at a junction, across a frozen river from a city. The city is perched on a steep hillside, with its houses ascending from the river in neat terraces. At the top, a large domed building—the State House—towers over it. It’s a quiet winter morning, and the[Pg 233] smoke from all the chimneys rises straight into the sky. We wait patiently on a long siding until everything else has been sorted—through fast expresses packed with fancy-looking Pullmans, bumpy little suburban trains, and long lines of empty cars being pulled by significant switch engines in and out of the passenger station’s train shed. Finally, a specific signal drops, we move over to the main line and start turning sharply, crossing the river, clearing the chaotic station, and heading through and past the city to a busy division yard.

In a very little time, for this is their home town, Collins and his crew are registering at the yardmaster’s office. The engineer of the 1847, and his fireman, turn in their time-slips and proceed with the locomotive to the roundhouse where they make a report upon its condition. Their names are posted on the “in” list or register, and they are off duty until they are summoned by the callers at this end of the division. The despatcher has, of course, been apprised of the safe ending of the run of Third-118.

In no time, since this is their hometown, Collins and his crew are checking in at the yardmaster’s office. The engineer of the 1847 and his fireman submit their time slips and take the locomotive to the roundhouse, where they report on its condition. Their names are added to the “in” list or register, and they are off duty until the callers at this end of the division summon them. The dispatcher has, of course, been informed that Third-118 has safely completed its run.

In the despatcher we have a high type of railroad official who works almost unknown to the great travelling public, and yet accepts a very great measure of the responsibility for the safe operation of the lines. His orders, sent by telegraph and bearing that cabalistic initial signature of his superintendent, are the products of his own mind. There can be no mistake in these, and he knows it. Each message that he sends may produce disaster, and he knows that.

In the dispatcher, we have a top-level railroad official who operates mostly out of sight from the traveling public but takes on a significant amount of responsibility for the safe operation of the train lines. His orders, sent via telegraph and marked with the mysterious initial signature of his superintendent, are his own creations. There’s no room for error in these, and he’s aware of that. Every message he sends could lead to disaster, and he knows it.

He is an executive of a type that is not to be passed by lightly. He has risen from the ranks of the telegraphers, most likely from some lonely country station or forlorn signal-tower, and his knowledge of railroad operation, both theoretical and practical, must approach perfection. On sunny, serene days he proceeds with the theoretical railroading; when storms or unexpected influxes of traffic come[Pg 234] to harass the division, he will need every bit of his practical knowledge. Handling a number of special trains—freight or passenger—is a strain, and that strain is most felt at the despatcher’s desk.

He is an executive who shouldn't be underestimated. He has climbed the ranks from working as a telegrapher, likely starting out at some isolated country station or lonely signal tower, and his understanding of railroad operations, both in theory and practice, is likely exceptional. On sunny, calm days, he focuses on the theoretical aspects of railroading; when storms or sudden increases in traffic occur[Pg 234] to disrupt the division, he will rely on all his practical knowledge. Managing several special trains—whether freight or passenger—is a challenge, and that challenge is most intensely felt at the dispatcher’s desk.

Now and then your morning paper tells of a railroad wreck, and laconically adds, “The despatcher was at fault.” The stories of the wrecks that were forestalled by the sheer genius of the men who sit night and day at the telegraph instruments at headquarters are the stories that are for the most part untold, and that far surpass in thrill and interest the stories of the failures.

Now and then, your morning paper reports on a train wreck and casually mentions, “The dispatcher was to blame.” The accounts of the wrecks that were prevented by the sheer brilliance of the men who sit day and night at the telegraph equipment at headquarters are mostly left untold, and they are far more thrilling and engaging than the stories of the failures.

The despatcher must also be the full measure of a man. He is, like the silent figure upon the bridge of a great ship, of unquestioned authority as he sits at his desk. He may or may not have a map of the line before him as he sits there, but you may be certain that he knows where every moving train on the division is at the moment you see him, just as clearly as if it were all visible there to the naked eye in some sort of picture map. No trains proceed without his express orders. He has “reliefs” and there is no hour of day or night when one of these is not at the despatcher’s desk, having the work of the line under his exact supervision.

The dispatcher has to be the complete package. He’s like the quiet figure on the bridge of a massive ship, commanding respect as he works at his desk. He might have a map of the route in front of him, but you can be sure that he knows where every train in the area is at that moment, just as clearly as if it were all displayed on a detailed map. No trains move without his direct orders. He has "reliefs," and there’s always someone at the dispatcher’s desk, day or night, keeping a close eye on operations.

The order that any train receives from the despatcher by means of the telegraph will, as we saw in Collins’s case, direct it to proceed to a certain point on the line, and will specify every train, regular or extra, that it will meet, and the meeting point. When the train has proceeded to the end of its orders there will be more orders from the train-despatcher to be receipted for, and so it will proceed to the end of the route. It is quite possible that at any stage of the journey orders will come from headquarters nullifying those already issued, in part or entirely; and these must be accounted for in the same thorough and accurate fashion. Some of this seems “red tape” to the men on the line, and there come times when they are a bit disposed to rebel at what seems to them useless formality.[Pg 235] There also come times when trains crash into one another; and at those times the railroad, with its infinite system of recording its orders, is generally apt to be able to place the blame pretty accurately. Those are the times when the system of train orders justifies its worth.

The orders that any train receives from the dispatcher through the telegraph will, as we saw in Collins’s case, instruct it to go to a specific point on the line, and will list every train, whether regular or extra, that it will encounter, along with the meeting point. Once the train reaches the end of its orders, there will be additional instructions from the train dispatcher that need to be acknowledged, and then it will continue to the end of the route. It’s possible that at any point during the journey new orders will come from headquarters that cancel or change the previous instructions, either partially or completely; these must also be accounted for in a thorough and precise manner. Some of this might seem like unnecessary red tape to the crew on the line, and there are times when they feel tempted to push back against what they see as pointless formalities.[Pg 235] There are also times when trains collide; and during those moments, the railroad, with its extensive system for keeping track of its orders, is usually able to assign blame quite accurately. Those are the instances when the train order system proves its value.

Recently the telephone has come into something more than an experimental use in despatching trains upon American railroads. Various causes have contributed to this. For one thing, the use of the telephone enables the average road to make good use of its veterans, men who would indignantly refuse to become pensioners, and yet who have come to a time in their lives when they must set their pace in gentler key. A trusted old employee, a man crippled perhaps in loyalty to the company’s service, a keen-witted responsible woman, any one of these can competently handle train orders over a telephone, without having to have the education and the wonderful expertness that comes only from long experience in telegraphy; and they all become available in the despatching service. Still another cause has contributed to the change, which is being reported each week from some fresh corner of the country—the telegraphers, themselves. Within the past few years they were able to induce Congress to reduce their day’s work to eight hours. Translated, this meant that the average way-station which had been manned by one or two operators would correspondingly need two or three operators. The telegraphers, by reason of the expert training needed in their business, kept their wage-scale up, and the railroads felt that eight-hour bill keenly in their treasuries. So there may have been the least bit of retribution in their seeking the telephone as a relief. The change has certainly been made in the keen hope of effecting economy. No railroad operator would feel ashamed to admit that fine impeachment.

Recently, the telephone has become more than just an experimental tool for dispatching trains on American railroads. Several factors have contributed to this. For one, using the telephone allows the average railroad to effectively utilize its veteran employees—those who would strongly refuse to retire but have reached a point in their lives where they need to work at a slower pace. A trusted long-time worker, someone perhaps physically limited but loyal to the company's service, or an insightful and responsible woman can all handle train orders over the phone competently, without needing the extensive education and specialized skills that come only from years of experience in telegraphy. This makes them valuable for dispatching operations. Another factor contributing to this change, which is reported weekly from various parts of the country, involves the telegraphers themselves. In recent years, they were able to persuade Congress to reduce their working hours to eight per day. In practical terms, this meant that an average way station that used to be staffed by one or two operators now needed two or three. Due to the expert training required for their job, telegraphers maintained a higher wage scale, which the railroads felt significantly in their budgets. Thus, there might have been a slight motivation for them to seek the telephone as a solution. This change has definitely been made with the strong hope of achieving cost savings. No railroad operator would be embarrassed to acknowledge this reality.

Modern railroading simply makes the same demand of the telephone that it makes of the telegraph—that it keep the probability of safety high. It makes the same [Pg 236]demand of the men who maintain the signals, the track, the bridges, and other portions of the right-of-way. Let us consider them in the passing of an instant.

Modern railroading puts the same expectation on the telephone as it does on the telegraph—that it ensures a high level of safety. It also places the same expectation on the workers who manage the signals, the tracks, the bridges, and other parts of the railway. Let's think about them for just a moment.

You know the signals along the line of the railroad—those gaunt, uncanny things that spell danger or safety to the men in the engine-cabs. A little while ago, we stood beside a man in the sun-filled tower of a great railroad terminal and watched him operate the most complicated switch and signal system in the land, watched him with the crooking of a finger upon the lever of an electric machine raise this blade, lower that, as he made new paths for the many trains, coming and going.

You know the signals along the railroad—those thin, eerie things that indicate danger or safety to the people in the train cabs. Not long ago, we were next to a man in the bright tower of a huge train station, watching him control the most complex switch and signal system in the country. We watched him, with a simple flick of a finger on the lever of an electric machine, raise this blade, lower that one, as he created new routes for the many trains arriving and departing.

A plant of that sort is known as the interlocking. In its simplest form, it will guard a junction between two single tracks. The mast of the signal will rise, according to standard custom, at the right of the track in the direction of travel, and there will probably be two semaphore blades, the upper of which guards and signals the straight main-line or “superior” track, the lower, the diverging branch, known as the “inferior” track. The blade raised—automatically showing a red light—indicates that the main line is closed to the engineer. “Stop!” “Danger!” are the words it tells him. The blade lowered, a green light is automatically displayed, and the engineer knows that he can go ahead at full speed on the main line. The road is clear for him. The lower blade gives similar indications for the branch diverging line. Normally, both blades stand at “stop” and “danger,” and the one guarding the line for which the train is destined, is dropped only on the approach of the train, itself. In fact, to facilitate the movement of trains, these guarding signals—known to the signal experts as “home signals”—are generally interlocked with “distant signals” several hundred feet down the line, on which blades indicating the diverging tracks forecast the story that the “home signal” is to tell the engineer. The blade raised—by night displaying a white or safety signal—on the “distant signal” [Pg 237]indicates that the line it guards is blocked at the “home signal,” and that the engineer must be prepared to bring his train to a full stop. Dropped—showing the green safety light—that particular line is open and ready, and the engineer can be prepared to pass the junction without a very great diminution of speed.

A device of this kind is called an interlocking signal. In its basic form, it controls a junction between two single tracks. The signal mast will typically rise to the right of the track in the direction the train is traveling, and there will likely be two semaphore blades. The upper blade controls and indicates the straight main line or "superior" track, while the lower blade looks out for the diverging track, known as the "inferior" track. When the upper blade is raised—automatically showing a red light—it signals to the engineer that the main line is closed. It communicates "Stop!" and "Danger!" The lower blade, when lowered, displays a green light, letting the engineer know he can proceed at full speed on the main line. The track is clear for him. The lower blade provides similar signals for the diverging branch line. Typically, both blades remain in the "stop" and "danger" positions, with the one for the intended train route being lowered only as the train approaches. To help manage train movements, these signal systems—referred to by signal experts as "home signals"—are usually connected with "distant signals" placed several hundred feet down the line. These distant signals show blades for the diverging tracks, giving a preview of what the home signal will relay to the engineer. When the upper blade is raised—displaying a white or safety signal at night—on the distant signal [Pg 237] it indicates that the line it oversees is blocked at the home signal, and the engineer must be ready to bring the train to a complete stop. If the blade is lowered, showing a green safety light, that specific line is clear and ready, allowing the engineer to approach the junction without significantly reducing speed.

That is the fundamental rule of the signal. Some roads have experimented with other forms of indicators—disks of one sort or another, semaphore blades that turn upwards rather than drop. The devices are numerous, but the principle is the same. When the tracks begin to multiply, and the signals begin to multiply in even greater proportion, they are generally carried over the tracks on a light bridge construction—our English cousins call it a “gantry”—and a series of small semaphore masts built up from the bridge. One of these masts, or “dolls,” will be assigned to each track; and if there chances to be an unsignalled siding-track of little importance passing under the bridge, it will have its own “doll” rising from the bridge although quite devoid of semaphore blades. So it is all quite as clear as print to the engineer, even when forty or fifty lights blink at him from a single bridge. The signals tell their story to him quite as simply as to the man in the tower, who is setting their blades in accordance with his carefully arranged plans.

That is the basic rule of the signal. Some roads have tried out other types of indicators—various disks and semaphore blades that lift up instead of drop down. There are many devices, but the principle remains the same. As the tracks increase and the signals multiply even more, they are usually set up over the tracks on a lightweight bridge construction—our English counterparts call it a “gantry”—with a series of small semaphore masts built up from the bridge. Each of these masts, or “dolls,” is assigned to a specific track; and if there happens to be an un-signalized siding track of little importance running underneath the bridge, it will still have its own “doll” rising from the bridge, even though it won't have any semaphore blades. So, it’s all just as clear to the engineer as reading a book, even when forty or fifty lights are flashing at him from a single bridge. The signals convey their message to him as simply as they do to the person in the tower, who is positioning their blades according to his carefully organized plans.

Where signals are not of this interlocking type, guarding some junction, railroad grade crossing, draw-bridge or other point of possible danger, they are likely to resolve themselves into the block system. This system, in a rather crude form, with the use of operators at each block-tower or way-station, has been in development for something less than thirty years upon the American railroad. In brief, it divides a line—usually double-tracked, but sometimes used by the so-called “staff” method upon a single-track road—into sections, or blocks, of from three to five miles each. On double-track under this system, no two trains, even though travelling in the same direction are permitted[Pg 238] in the same block. At the entrance to each block stands a tall mast with two of the conventional signal blades. The upper of these raised denotes that a train is still in the block, and an engineer must stop his train and wait till it drops, before he can proceed. The lower blade, when raised, indicates that a train is in the second block ahead, and the engineer must proceed only with caution and expecting to find that block closed against him. It is all quite simple; and if the engineers followed the signals absolutely, there never could be any rear-end collisions on lines protected by block signals. As a matter of fact, there rarely ever are, although the engineers do take chances time and time again.

Where signals are not of this interconnected type, monitoring some junction, railroad grade crossing, drawbridge, or other potentially dangerous point, they likely fall under the block system. This system, in a somewhat basic form, using operators at each block tower or way station, has been in development for just under thirty years in American railroads. In short, it divides a line—usually double-tracked, but sometimes using the so-called “staff” method on a single-track road—into sections, or blocks, of three to five miles each. On double-track under this system, no two trains, even if they are traveling in the same direction, are allowed to be in the same block. At the entrance to each block stands a tall mast with two conventional signal blades. The upper blade raised indicates that a train is still in the block, and the engineer must stop the train and wait until it drops before proceeding. The lower blade, when raised, means that a train is in the second block ahead, and the engineer must proceed with caution, anticipating that the block may be closed to him. It’s all quite straightforward; if the engineers adhered to the signals completely, there would never be any rear-end collisions on lines protected by block signals. In reality, they rarely occur, although engineers do take risks time and time again.

“Why should I stop for that thing,” said a veteran engineer on a fast express train as we went whirring by one of those upper blades raised and commanding us in a blood-red point of light to stop, “when I can look down this straight stretch and see they’re clear? Like as not something’s got into the mechanism of it and let her flop that way.”

“Why should I stop for that thing,” said a seasoned engineer on a fast express train as we zoomed past one of those upper signals raised and commanding us in a blood-red light to stop, “when I can look down this straight stretch and see it’s clear? More likely than not, something’s gotten into the mechanism and made it go off like that.”

Do not insult the intelligence of that engineer. A little while before, he had told us, with a deal of pride, that the rolling stock of “his road” placed end to end would reach from New York to Omaha, a distance of some 1300 miles. Keenest of the keen, he had a sort of contempt for a rule-book in such a case as that.

Do not underestimate the intelligence of that engineer. A little while ago, he proudly told us that the rolling stock of “his road,” if lined up end to end, would stretch from New York to Omaha, which is about 1300 miles. He was sharp as a tack and had a certain disdain for a rulebook in a situation like that.

“Isn’t it sort of positive?” we began. “Good excuse anyway—”

“Isn’t that kind of a good thing?” we started. “At least it’s a decent excuse—”

“It is,” he shouted back, “but somehow it don’t go if you fall behind on your running time. We’re here to use ordinary good sense—and bring our trains in on time.”

“It is,” he shouted back, “but somehow it doesn’t work if you fall behind on your schedule. We’re here to use common sense—and get our trains in on time.”

And yet the railroad has a sharp way of insisting upon compliance with that book of rules by making, once in a great while, surprise tests. A signal is set at danger, without any more apparent reason than in the case just cited; a secret watch is kept, and judgment and discipline[Pg 239] are visited upon the heads of the engineers who permit themselves to run past it.

And yet the railroad has a way of demanding adherence to the rulebook by occasionally conducting surprise tests. A signal is set to danger for no more obvious reason than in the previous example; a covert watch is maintained, and judgment and discipline[Pg 239] are enforced on the engineers who allow themselves to pass it.


To operate the signals calls for one body of men, and to maintain them for faithful service against all manner and stress of wear and weather, another; just as there must be a working corps to keep the right-of-way in working order. This last is a mighty brigade of the railroad’s army; for one man in every four who works for it is employed in keeping the track in order. One dollar in every six that the railroad spends goes for that purpose.

To manage the signals requires one team of workers, and to keep them in reliable condition despite all kinds of wear and weather, another team; similar to how there needs to be a crew to maintain the right-of-way. This last group is a significant part of the railroad’s workforce; for one out of every four employees is focused on keeping the track in good shape. One dollar out of every six that the railroad spends goes toward that effort.

Maintenance of way on each division divides itself into a superintendent of bridges and buildings, who sees to the upkeep of those facilities; and a roadmaster, who specializes upon the track itself. This last officer, almost invariably one who has begun to shoulder himself up in the ranks of the railroad army from the very beginning, has his territory divided into sections from two to five miles in length on double-track, from four to ten on single. In command of each section a faithful hand-car and a group of more or less faithful section-hands, figured on an allowance of one to each mile of track, is a section-boss. The section-boss is a wry and a wise soul, or should be. He may not know as much about the formulas for compensating curves as that bright boy who has just come out of a “tech” school to stand his turn at a transit, but he has a marvellous sort of intuitive sense in keeping his little stretch of track in order. He can sight his rail and discover flaws in alignment as a blind man can find surface flaws with the developed tips of his fingers, and all the while he may be growling at the railroad management for adding to the weight of its rolling-stock and “pounding the elevations out of his track.”

Maintenance of the railway on each division is split between a bridge and building superintendent, who ensures those facilities are kept up, and a roadmaster, who focuses on the track itself. The roadmaster, typically someone who has worked their way up through the ranks of the railroad from the start, has their territory divided into sections that are two to five miles long on double-track and four to ten miles on single-track. Each section is managed by a section boss, who is responsible for a handcar and a group of section workers, with usually one worker for every mile of track. The section boss is a clever and experienced individual, or at least should be. While he might not know as much about curve compensation formulas as the new grad from a technical school waiting to use a transit, he has an incredible intuition for keeping his section of track in shape. He can spot misalignment in the rails as easily as a blind person can detect surface imperfections by touch, all while complaining about the railroad management for adding weight to the rolling stock and “bumping the alignment out of his track.”

In summer he is expert with the “track jacks” and constantly putting in bits of ballast here and there; and in the winter, when the frost and snow have made it [Pg 240]impossible to touch the ballast, he keeps his elevations by means of “shims.” A “shim” is a piece of wood, from shingle thickness to the width of two ties piled one upon the other, and is wedged between the tie and the rail till summer comes and the line can be corrected by ballasting.

In summer, he’s skilled with the “track jacks” and is always adding ballast here and there. In winter, when the frost and snow make it [Pg 240] impossible to touch the ballast, he maintains his elevations using “shims.” A “shim” is a piece of wood, ranging from the thickness of a shingle to the width of two ties stacked on top of each other, and is wedged between the tie and the rail until summer arrives and the line can be adjusted with ballast.

The section-boss must keep pace with a job that is no sinecure. If his gang, in eagerness to be on dress parade, almost throws dirt on the rear steps of the boss’s private car as it goes whizzing down the line, he must also see to it that they keep plugging at it where there is not even a locomotive whistle within sound. He must be thrifty, economical. He must remember that the humble cross-tie which once cost a quarter now costs almost a dollar, and that for one of these to be found neglected in the ditch is almost a capital crime. He must have an eye for loose spikes and angle-plates, for the big boss has hinted at the annual loss to the road in these simple factors.

The section boss has to keep up with a job that isn't easy. If his crew, eager to show off, nearly kicks up dirt on the back steps of his private car as it zooms down the line, he also has to make sure they keep working hard where there's not even a train whistle to be heard. He needs to be frugal and cost-effective. He must remember that the simple cross-tie that once cost a quarter now costs almost a dollar, and finding one careless in the ditch is almost a serious offense. He should be on the lookout for loose spikes and angle plates because the big boss has mentioned the annual loss to the railroad from these basic issues.

At his call and that of the superintendent of bridges and buildings is a work-train, made up of a few flat-cars and discarded coaches, doing boarding-house Pullman service in their declining years, which looks after work too sizable for the section-boss and his little gang, and yet not large enough for the attention of the dignified gentlemen who are known as the reconstruction engineers. Yet some of the feats of these work-train gangs have the crackle of engineering genius. It takes brains to rip out a little timber span and replace it in the interval between two trains spaced a couple of hours apart, and in the railroad, brain work often comes from the shabby workman, from the man who graduates from the command of his own battered hand-car.

At his request, along with that of the superintendent of bridges and buildings, there's a work train composed of a few flat cars and old coaches, serving as boarding-house Pullmans in their later years. This train handles tasks that are too big for the section boss and his small crew, yet not significant enough for the attention of the esteemed reconstruction engineers. Still, some of the accomplishments of these work train crews display flashes of engineering brilliance. It takes smarts to take out a small wooden span and replace it in the time between two trains that are a couple of hours apart. In the railroad world, intelligence often comes from the unassuming laborer, the person who knows how to manage their own worn-out hand-car.


All this elaborate system of railroad operation has been built up through many years of practice. Experience has been more than a teacher in the business, which becomes yearly more and more nearly a developed science; she has been a whole faculty and a curriculum, too. Methods that[Pg 241] promised well at the outset have been found faulty after trial, and rejected. Committees of trained experts have pondered and reported voluminously; the standard railroad codes of every sort have been born because of them. The operation of the railroad has been brought close to science. It would seem as if the entire field had been completely covered.

All this complex system of railroad operations has been built up over many years of practice. Experience has been more than just a teacher in this field; it's like a whole faculty and curriculum too. Methods that[Pg 241] seemed promising at first have been proven faulty after testing and discarded. Committees of trained experts have thought deeply and made extensive reports; various standard railroad codes have emerged because of their work. The operation of the railroad has become closely aligned with science. It seems like the entire field has been thoroughly explored.

And yet new situations constantly arise, the like of which have never before presented themselves, even to the railroad veterans. Traffic moves in unequal volume, particularly freight traffic. There are single-track stretches through the Middle West that starve through eleven months of the year, and for the other thirty days handle in grain more tonnage than a double-track trunk-line in the East. Obviously such lines cannot be double-tracked for thirty days of business; quite as obviously the overtaxed division, its equipment, and its men must rise to every necessity of the floodtide of business. There are fat years and there are lean years. There come years of bumper crops, years when the factory lights burn from sunset to dawn, and wheels turn unceasingly, and then the superintendent wonders how his equipment and men are going to stand the strain. Engines are kept from the shops and in service; nothing that is even a semblance of a car is kept out of service; the demand for men is keen; prosperity strains the resources of the railroad.

And yet new situations keep coming up, ones that have never happened before, even for the experienced railroad workers. Traffic volume varies a lot, especially with freight. There are single-track sections in the Midwest that barely see any business for eleven months of the year, and then for the other thirty days, they handle more grain tonnage than a double-track main line in the East. Clearly, these lines can’t be double-tracked for just thirty days of activity; it’s equally clear that the overworked division, along with its equipment and staff, must meet the demands that come with the surge in business. Some years are great, and some are tough. There are years of bumper crops, years when factory lights stay on from sunset to dawn, and machinery runs nonstop, and then the superintendent wonders how his team and equipment will handle the pressure. Engines are kept out of the shops and in action; nothing resembling a car is taken out of service; the need for workers is high; prosperity pushes the railroad’s resources to their limits.

In the lean years, engines are sometimes kept from the shops because the railroad feels that it must hold down its running expenses to keep pace with reduced revenues, and such a course it can stoutly defend as nothing else than good business. Equipment begins to stand idle. Engines are tucked away on empty sidings, boarded and forlorn; and if the year be very lean indeed, the superintendent may find it necessary to send out a wrecking crane and begin lifting empty cars off the rails and leaving them in the ditch at the side of the right-of-way, until the golden times come again. At such seasons his ingenuity is tested quite[Pg 242] as much as in the times of floodtide. Orders come to cut expenses, and his big expense is the pay-roll. When he begins to blue-pencil that pay-roll, some one is going to be hungry. The superintendent knows that. He must move with great care in such emergencies.

In tough times, engines are sometimes kept out of the shops because the railroad thinks it needs to cut its running costs to keep up with lower revenues, and it can strongly argue that this is just good business. Equipment starts to sit unused. Engines are parked on empty sidings, covered and neglected; and if the year is especially tough, the superintendent might have to send out a wrecking crane to start removing empty cars from the tracks and leaving them in the ditch next to the right-of-way, until better times return. During such periods, his resourcefulness is tested just as much[Pg 242] as it is in times of plenty. He gets orders to cut costs, and his biggest expense is the payroll. When he starts to trim that payroll, it means someone will go hungry. The superintendent is aware of that. He must tread carefully in these situations.

 

 


CHAPTER XV

THE FELLOWS OUT UPON THE LINE

THE FELLOWS OUT UPON THE LINE

Men who Run the Trains must have Brain as well as Muscle—Their Training—From Farmer’s Boy to Engineer—The Brakeman’s Dangerous Work—Baggageman and Mail Clerks—Hand-switchmen—The Multifarious Duties of Country Station-agents.

People who run trains require both intelligence and physical strength. Their training ranges from being a farm kid to becoming an engineer. The brakeman's job is dangerous. Baggage handlers and mail clerks play important roles. Switchmen are crucial too. Additionally, rural station agents have various responsibilities.

 

One man in every twelve in the United States is on the pay-roll of a railroad. No wonder that that great organism comes so close to human life throughout the nation, that we seem to touch it at every turn.

One man in every twelve in the United States works for a railroad. It's no surprise that this vast system is so intertwined with our daily lives across the country, making it feel like we encounter it at every corner.

This one out of twelve is the great army of industrial America. Composed of nearly 1,500,000 men, it is an army that inspires loyalty and coöperation within its own ranks, and confidence and admiration from without. To a nation whose creed is work, it stands as the uniformed host stands to a fighting nation like England or France or Germany. The army of industrial America inspires not one whit less affection than those great crops of paid fighters in Europe.

This one out of twelve is the massive workforce of industrial America. Made up of nearly 1,500,000 individuals, it’s a group that fosters loyalty and collaboration among its members, and generates confidence and respect from others. For a nation that values hard work, it stands as the organized force does for a military nation like England, France, or Germany. The workforce of industrial America inspires just as much affection as those large groups of paid soldiers in Europe.

Ninety-six per cent of this army of railroaders are engaged in the business of maintaining and operating the great avenues of transportation, an overwhelming proportion in the last phase of the business. The operating department is, to the average mind, the railroad. Its members are the men with whom the public come oftenest in contact; they are the men who are oftenest called upon to hazard life and limb in the pursuit of their callings. The romance of the railroad—a romance that is told in unending prose and verse—hovers over the men who operate it. The men who labor in the shops and keep engines and cars safe and fit for the most efficient service[Pg 244] have no small responsibilities. Moreover, their work, forging and finishing great masses of metal, is not without its own hazards. The men who give their time and talents to the maintenance of the track and the structure of the railroad have equal responsibilities. It is not doubted for an instant that both of these are important functions in the conduct of railroad transportation, and each in turn will have full attention given to it.

Ninety-six percent of this workforce in the railroads is involved in maintaining and operating the major transportation routes, a huge majority in the final stage of the business. To the average person, the operating department is the railroad. Its members are the ones the public interacts with most frequently; they are the ones who often risk their lives and safety while doing their jobs. The romance of the railroad—a story told in countless poems and stories—surrounds the people who run it. The workers in the shops who keep engines and cars safe and ready for the most efficient service[Pg 244] have significant responsibilities. Additionally, their work, which involves forging and finishing large pieces of metal, carries its own risks. The individuals who dedicate their time and skills to maintaining the tracks and the infrastructure of the railroad have equally important responsibilities. There is no doubt that both of these roles are crucial to the operation of railroad transportation, and each will receive the attention it deserves.

In a previous chapter we have considered the men who control the actual operation of the railroad, the safe conduct of its trains up and down the line. How about the privates in the ranks of this industrial army, the men, who by their loyalty and ability form the very foundations of successful operation, who also form the material from which executives are chosen every day?

In a previous chapter, we looked at the people who run the day-to-day operations of the railroad and ensure the safe movement of trains along the route. What about the workers on the ground in this industrial workforce, the individuals whose dedication and skills make up the backbone of successful operations, and who also provide the talent pool from which executives are regularly selected?

There are no common laborers in this phase of railroad work. A man with stout muscles and less than the average amount of brains can ofttimes shovel ballast out with the track-gangs; there are many, many opportunities for crude labor in the heavy metal work of the railroad’s shops; there are none within the scientific activity that gives itself to the running of the trains. The humblest of these folk must have a particular talent, a talent so peculiar that it might almost be described as “latent Americanism.” The lowest-priced man in the train-service must understand the entire complicated theories of railroad operation to a T. He may be the man on whom responsibility—the responsibility for the safety of not one but many human lives—may suddenly be thrust. A gate-tender at a highway crossing has not ordinarily a place of gravest responsibility; yet in some least expected hour this humblest employee of the operating department may hold the fate of human life in the balancing of his steady hands.

There are no common workers in this phase of railroad operations. A guy with strong muscles and below-average intelligence can often shovel ballast alongside the track crews; there are plenty of opportunities for manual labor in the heavy metal work of the railroad’s shops; however, there are none in the scientific processes that involve running the trains. Even the lowest-ranking employees need to have a specific skill set, a skill so unique that it could almost be called “latent Americanism.” The lowest-paid person in train service has to understand the entire complex theories of railroad operations perfectly. He might be the one who suddenly bears the responsibility for not just one, but many lives. A gate-tender at a highway crossing usually doesn’t have a position of great responsibility; yet in some unexpected moment, this humble employee of the operations department may hold the fate of human lives in his steady hands.

Americans run the American railroads. For this great service men must possess not only the mental capacity for understanding the technique of operation, but the physical strength to meet the stress of hard labor, and of every[Pg 245] sort of weather, and of long hours spent upon moving trains. Moreover, there is a requirement of morals—that a man must fully know and quite as fully accept the responsibility for human life that is placed in his hands. These things combined make that “latent Americanism” of which we have just spoken; and the railroad that digs deep into this mine of “latent Americanism” finds its material, not in the great cities with their vast colonies of foreigners, but on the farms of a broad, broad land. The boy standing in the pasture sees the express train go skimming past him from an unknown great world into another unknown great world, and straightway he has the railroad fever. He drives to the depot with the milk cans, and there he comes in contact with the personnel of that link of steel that stretches across the farm where he was born. It is only a little time after that before he is applying for work as a railroad man.

Americans operate the American railroads. To take on this important job, individuals need not only the mental skills to understand how to operate the systems but also the physical strength to handle the demands of tough labor, all kinds of weather, and long hours spent on moving trains. Additionally, there is an ethical requirement—people must fully understand and accept the responsibility for the human lives that depend on them. These factors together create that “latent Americanism” we've just mentioned; and the railroad that deeply taps into this source of “latent Americanism” finds its workforce, not in the big cities with their large populations of immigrants, but on the farms of this vast country. The boy standing in the pasture watches the express train rush by, connecting him to an unknown world beyond, and he immediately catches the railroad bug. He drives to the station with the milk cans, where he meets the workers of that steel network that runs through the farm where he grew up. Before long, he’s applying for a job as a railroad worker.

So it is that the railroad finds fine timber for its service. It picks and chooses. For its choice it has the pick of American timber, the ironwood of our national forests of humanity. It gathers its army of men, inspects them carefully for physical, mental and moral requirements and then it impresses upon them the necessity of good living, the absolute necessity of deference to an established and rigid system of discipline as a requirement in the successful handling of the different transportation business.

So, the railroad finds quality timber for its operations. It selects carefully. For its choices, it has access to the best of American timber, the strongest wood from our national forests. It assembles its workforce, thoroughly checks them for physical, mental, and moral standards, and then emphasizes the importance of healthy living, as well as the crucial need to respect a strict system of discipline to successfully manage the various transportation tasks.

Thus we have the railroad men as the best workers of the nation. If you want proof of that, ask any of the great mail-order concerns which class of business they prefer and they will tell you without hesitation that it is the railroad man. Come closer home and ask the merchants of any community the same question. Their answer will be the same. Rigid conditions, out-of-door life, sober habits make desirable citizens out of this class of workers. There are none better anywhere.

Thus, we have the railroad workers as the best employees in the country. If you need proof, just ask any of the major mail-order companies which group of workers they prefer, and they'll tell you right away that it's the railroad workers. Look closer to home and ask the merchants in any community the same question. Their answer will be the same. Strict conditions, outdoor living, and responsible habits turn this group of workers into ideal citizens. You won't find better anywhere.

In the train service, the ordinary route of promotion is through the freight service to the passenger. Thus, for[Pg 246] the farmer’s boy who hankers to sit in the cab of the locomotive that hauls the Limited there is a long hard path. Chances are that at the beginning the road foreman of engines will start him at odd chores, calling crews, wiping engines, and the like, around some one of the big roundhouses. He will work hard, but here he will begin to absorb the romance of the line, the romance that, like fog and engine smoke, lies around the engine house, thick enough to cut. Perhaps after a while they will give him a little authority and make him a hostler. The “hostler” and the “stalls” in the roundhouses are quaint survivals of the most primitive railroad days, when horses were really motive power.

In the train service, the usual way to get promoted is by moving from freight service to passenger service. So, for[Pg 246] the farmer’s son who dreams of being in the cab of the locomotive that pulls the Limited, there’s a long and tough journey ahead. Chances are that at first, the head of engines will have him doing odd jobs, like calling crews, wiping down engines, and other similar tasks at one of the large roundhouses. He will work hard, but this is when he will start to soak up the excitement of the tracks, a kind of excitement that, like fog and engine smoke, lingers around the engine house, thick enough to cut. After some time, they might give him a bit of authority and promote him to hostler. The terms “hostler” and “stalls” in the roundhouses are charming relics from the earliest days of railroads when horses were the actual power behind the trains.

At odd times, night times perhaps, the boy will ride in engine cabs and gradually acquire a knowledge of one of these great machines such as no text-book would ever give him. Then comes his first big opportunity. There is a vacancy among the engine crews; the road foreman of engines gives him a good report, and he begins to have dealing with the train-master. He is made a fireman, and he travels the division end to end, day in and day out.

At random times, maybe at night, the boy rides in engine cabs and slowly learns about these huge machines in a way that no textbook could teach him. Then he gets his first big chance. There's an opening in the engine crews; the road foreman gives him a positive report, and he starts interacting with the train master. He becomes a fireman and travels the entire division, day in and day out.

Now he knows why the railroad requires physical tests as well as tests of eyesight and of hearing. Even after he has taken another step in advance and been promoted to the passenger service (we will assume that ours is a bright, ambitious boy), he will only find that his labors in the engine-cab have been increased. It is no slight task, firing a heavy locomotive over 100 or more miles of grade-climbing, curve-rounding railroad. It is a task that fairly calls for human arms of steel; for some firemen handle some 17 tons of coal in a single run. The appetite of that firebox is seemingly insatiable. There is hardly a moment during the run that it is not clamoring to be fed, and that the fireman is not hard at it there on the rocking floor of the swaying tender, reaching from tender coal to firebox door.

Now he understands why the railroad requires physical tests as well as vision and hearing tests. Even after he takes another step forward and gets promoted to the passenger service (let’s assume our subject is a bright and ambitious young man), he will find that his responsibilities in the engine cab have only increased. It's no small task to fire a heavy locomotive over 100 miles or more of steep grades and winding tracks. It’s a job that really requires arms of steel; some firemen move about 17 tons of coal in a single trip. That firebox’s appetite seems endless. There’s hardly a moment during the journey when it isn't demanding to be fed, and the fireman is constantly busy on the swaying floor of the moving tender, reaching from the tender coal to the firebox door.

But the day does come, if he sticks hard at it, when he[Pg 247] becomes an engineer. He has learned the line well, during his countless trips over it as fireman. He has come to know every signal, every bridge, every station, every curve, every grade, every place for slow, careful running, every place for speeding, as thoroughly as ever river pilot learned his course. There have been many times when he has had to assume temporary charge of the engine. He is a qualified man at least to sit in the right hand of the cab, to have command over reverse lever and over throttle.

But the day does come, if he works hard enough, when he[Pg 247] becomes an engineer. He has learned the route well during his countless trips as a fireman. He knows every signal, every bridge, every station, every curve, every incline, every spot for slow, careful running, and every spot for speeding, as well as any river pilot knows their course. There have been many times when he has had to take temporary control of the engine. He is qualified at least to sit on the right side of the cab, to manage the reverse lever and the throttle.

His work is of a different sort already. The hard physical labor is a thing of the past, most of the time he sits at his work. But responsibility replaces physical stress, and the farmer boy now realizes which of the two is more wearing. Upon his judgment—instant judgment time and time and time again—the fate of that heavy train depends. After he has been promoted from freight engineer to passenger engineer he has a train filled with humanity, and he knows the difference. By day the inclination of a single blade, by night the friendly welcome or the harsh command of changeable lights must never escape him. One slip, and after that—

His work is different now. The hard physical labor is mostly behind him; most of the time he sits at his job. But responsibility has taken the place of physical strain, and the farm boy now understands which is more exhausting. The fate of that heavy train relies on his judgment—quick decisions over and over again. After his promotion from freight engineer to passenger engineer, he’s now in charge of a train full of people, and he’s aware of the difference. During the day, he must be mindful of a single blade’s position, and at night, he can’t afford to miss the friendly signals or the stern orders of changing lights. One mistake, and then—

The engineer prefers not to think of that. He prefers to think of a safe trip, terminal to terminal, to think of the long line covered, once again in safety, to think of the station at the far end of the division, where a relief engine and engineer will be in waiting to take the train another stage in its long journey across the land, to think of the home and family awaiting him. He is a big passenger man now. When he gets to the end of the run, there will be a crew to take his locomotive away to the roundhouse. He will have a bit of a wash and in a few minutes he will be bound through the station waiting-room, well dressed, smoking a good fifteen-cent cigar, quite as fine a type of American citizen as you might wish to see anywhere. You would hardly recognize in this well-dressed man of affairs, the keen-eyed, sound-bodied man in[Pg 248] blue jeans who stood beside his engine, oil-can in hand, at the far end of the division.

The engineer doesn’t like to think about that. He prefers to focus on a safe journey, from start to finish, on the long stretch covered once again without incident, to picture the station at the other end of the division, where a relief engine and engineer will be ready to take the train another leg of its extensive journey across the country, to think about the home and family waiting for him. He’s a big passenger guy now. When he reaches the end of the route, there will be a team to take his locomotive to the roundhouse. He’ll have a quick wash-up and in a few minutes, he’ll be strolling through the station waiting area, well-dressed, smoking a nice fifteen-cent cigar, quite the model American citizen you could hope to see. You would hardly recognize in this well-dressed businessman the sharp-eyed, sturdy man in[Pg 248] blue jeans who stood next to his engine, oil can in hand, at the far end of the division.


The same type holds true through the man in care of the other parts of the trains. Take the brakeman—they call him trainman nowadays in the passenger service. In the old days this was a slouchy, somewhat slovenly dressed individual of a self-acknowledged independence. Time has changed him in thirty years. An increased respect for the service has taken away from him his slouchiness; a feeling that good work and hard work will take him through the ranks, through a service as conductor, perhaps to train-master, to superintendent, goodness knows how much further, has replaced that bumptious independence.

The same idea applies to the person in charge of the other parts of the trains. Take the brakeman—they call him trainman these days in passenger service. In the past, he was a laid-back, somewhat scruffy individual who prided himself on being independent. But over the last thirty years, things have changed. An increased respect for the job has made him less slouchy; now, he believes that doing a good job and working hard can help him move up the ranks, possibly becoming a conductor, then a train master, a superintendent, and who knows how much further. That proud independence has been replaced.

He began as brakeman on a freight. There were two, possibly three, of these men to the train, under command of the conductor, back there in the caboose, and they were supposed to distribute themselves pretty equally over the top of the train. The forward brakeman would work from the cab backward, the rear brakeman from the caboose (he also probably calls it a “hack”), forward, the remaining man when a third was assigned to the train, having the middle. It was thought and confidently predicted that with the universal use of the air-brake to freight equipment the days of clambering over the tops of the cars to man the brakes were over. Brakemen twenty years ago were dreaming of the day when they might sit in a cab or caboose and have the difficult work of slacking or the stopping of a 1,500-ton train accomplished, through the genius of mechanism, by a hand-turn of the engineer upon an air-brake throttle. But what looked so well in theory has not worked quite so well in practice. The railroads have found the wear and tear on the air-brake equipment, particularly with the steep grade lines and heavy equipment, a tremendous expense. For the sake of that and for the sake of still greater safety—following the railroad rule to use each possible safety measure, one [Pg 249]upon the other—the brakemen are still compelled to keep to the top of the cars.

He started out as a brakeman on a freight train. There were two, possibly three, of these guys assigned to the train, working under the conductor, who was back in the caboose. They were supposed to spread themselves out pretty evenly over the top of the train. The forward brakeman would work from the cab toward the back, while the rear brakeman would start from the caboose (he probably calls it a “hack”) and move forward. If a third person was assigned to the train, they would take the middle position. People thought and confidently predicted that with the widespread use of air brakes on freight cars, the days of climbing over the tops of the cars to operate the brakes were done. Brakemen twenty years ago were envisioning a future where they could just sit in a cab or caboose and control the challenging task of slowing down or stopping a 1,500-ton train with the simple twist of a throttle on an air brake. But what seemed promising in theory hasn't quite worked out that way in practice. Railroads have realized that the wear and tear on air brake systems, especially on steep grades and with heavy loads, is a significant expense. Because of this, and to ensure even greater safety—following the railroad rule to use every possible safety measure, one [Pg 249] after another—the brakemen are still required to stay on top of the cars.

 

When the train comes to a water station the fireman gets out and fills the tank

When the train gets to a water station, the fireman gets out and fills the tank.

 

A freight-crew and its “hack”

A freight crew and its "hack"

 

A view through the span of a modern truss bridge
gives an idea of its strength and solidity

Looking at a modern truss bridge
reveals its strength and durability.

 

The New York Central is adopting the
new form of “upper quadrant” signal

The New York Central is adopting the new type of "upper quadrant" signal.

 

On a pleasant day this is a task that can give the average brakeman a sort of supreme contempt for the man whose work houses him within four walls. If the road lies through a lovely country, if it pierces mountain ranges, or follows the twisting course of a broad river, he may feel a contempt, too, for the passenger who observes the lovely scenes only through the narrow confines of a car window. To him there is a broad horizon, and he would be a poor sort of man indeed if he did not rise to the inspiration of this environment.

On a nice day, this is a task that can give the average brakeman a certain level of disdain for the person whose job keeps him inside four walls. If the route goes through beautiful countryside, cuts through mountains, or follows the winding path of a wide river, he might also feel contempt for the passengers who view the stunning scenery only through the small space of a car window. To him, there’s a wide-open horizon, and he would be a pretty poor person if he didn’t feel inspired by this environment.

There is quite another side of this in the winter. Let wind and rain and then freezing weather come, and that icy footpath over the top of the snaky train becomes the most dangerous way in all Christendom. It consists of only three narrow planks laid lengthwise of the train, and between the cars there is a two-foot interval to be jumped. Hand-rails of any sort are an impossibility, and the brakeman now and then will receive a sharp slap in the face that is not the slap of wind or of sleet, and he will fall flat upon the car-roof or dodge to the ladders that run up between the cars. That slap was the slap of the “tickler,” that gallows-like affair that stands guard before tunnels and low bridges and gives crude warning to the man working upon the train roofs of a worse slap yet to come.

There’s a completely different side to this in the winter. When the wind, rain, and freezing weather hit, that icy footpath over the winding train becomes the most dangerous route in all of Christendom. It’s made up of just three narrow planks laid lengthwise along the train, and there’s a two-foot gap between the cars that you have to jump over. Handrails are out of the question, and every now and then, the brakeman gets a sharp smack to the face that isn’t just from the wind or sleet, and he may end up flat on the car roof or dodging to the ladders that run up between the cars. That smack is from the “tickler,” that gallows-like device that stands guard before tunnels and low bridges, giving a rough warning to anyone working on the train roofs that something worse is coming.

There are other dangers, not the least of these the possibility of open battle at any time of day or night with one or more “hobos,” tramps, or “yeggmen,” who seem to regard freight trains as complimentary transportation extended to them as a right, and train-crews as their natural enemies. The list of railroad men who have lost their lives because of these thugs is not a short one. It is one of the many records of railroad heroism.

There are other dangers, not the least of which is the chance of open conflict at any time of day or night with one or more “hobos,” tramps, or “yeggmen,” who seem to think of freight trains as free rides they’re entitled to, treating train crews as their natural enemies. The list of railroad workers who have lost their lives because of these thugs is long. It’s one of many examples of heroism in the railroad industry.

Still the brakeman has a far easier time of it than his prototype of a generation or more back. The air-brake is a big help. When a train breaks in two or three parts[Pg 250] on a grade, the pulling out of the air-couplings automatically sets the brakes on every part, and if you do not know what that means ask one of the old-timers. In the old days of the hand-brakes the very worst of all freight accidents came when a section of a freight train without any one aboard to set its brakes, broke loose and came crashing down a hill into some helpless train. Ask the old-timer about the hand-couplings and the terrific record of maimed arms and bodies that they left. The modern automatic couplings have been worth far more than their cost to the railroads.

Still, the brakeman has a much easier job than his counterpart from over a generation ago. The air brake is a huge advantage. When a train splits into two or three parts[Pg 250] on a slope, the air-couplings automatically engage the brakes on each section. If you don't understand what that means, just ask one of the veterans. Back in the days of the hand-brakes, the worst freight accidents happened when a part of a freight train, with no one on board to set its brakes, broke free and rolled down a hill into an unsuspecting train. Ask the old-timer about the hand-couplings and the shocking number of injured arms and bodies they caused. The modern automatic couplings have proven to be worth far more than their cost to the railroads.

In the course of time and advancement the brakeman leaves the freight and enters the passenger service. Now he is called a trainman and is attired in a natty uniform. He has to shave, to keep his hands clean, wear gloves perhaps, and be a little more of a Chesterfield. He must announce the stations in fairly intelligible tones, and be prepared to answer pleasantly and accurately the thousand and one foolish questions put to him by passengers.

Over time as things progress, the brakeman moves from freight to passenger service. Now he's called a trainman and wears a sharp uniform. He needs to shave, keep his hands clean, possibly wear gloves, and behave more politely. He has to announce the stations clearly and be ready to respond kindly and accurately to the countless silly questions from passengers.

As a conductor he will probably begin as Collins began, in the freight service. When he comes to the passenger-service there will be still more book-keeping to confront him, and he will have to be a man of good mental attainments to handle all the many, many varieties of local and through tickets, mileage-books, passes, and other forms of transportation contracts that come to him, to detect the good from the bad, to throw out the counterfeits that are constantly being offered to him. He will have to carry quite a money account for cash affairs, and he knows that mistakes will have to be paid out of his own pocket.

As a conductor, he will likely start out like Collins did, in the freight service. When he transitions to passenger service, he will face even more bookkeeping challenges, and he'll need to be sharp to manage the numerous types of local and through tickets, mileage books, passes, and other transportation contracts that come his way. He'll need to distinguish the valid ones from the fake ones and discard the counterfeit tickets that are frequently presented to him. He'll also need to keep track of cash transactions and understand that any mistakes will come out of his own pocket.

All this is only a phase of his business. He is responsible for the care and safe conduct of his train, equally responsible in this last respect with the engineer. He also receives and signs for the train orders, and he is required to keep in mind every detail of the train’s progress over the line. He will have his own assortment of questions to answer at every stage of the journey, and[Pg 251] he will be expected to maintain the discipline of the railroad upon its trains. That may mean in one instance the ejectment of a passenger who refuses to pay his fare, and still he must not involve the road in any big damage suit; or in another, the subjugation of some gang of drunken loafers. The real wonder of it is that so many conductors come as near as they do to the Chesterfieldian standards.

All of this is just a part of his job. He is responsible for the care and safe operation of his train, equally responsible for that as the engineer. He also receives and signs for the train orders, and he needs to remember every detail of the train’s journey along the route. He will have his own set of questions to answer at each stage of the trip, and[Pg 251] he is expected to enforce the railroad's rules on the train. This might involve kicking off a passenger who refuses to pay their fare, all while making sure the railroad doesn't get dragged into any major lawsuits; or dealing with a group of drunk loiterers. The real surprise is that so many conductors come as close as they do to meeting the polite standards.


In the forward part of the train are still other members of its crew, some of them possibly who are not paid by the railroad, but who are indirectly of its service. Among these last may be classed the mail clerks, who are distinctly employees of the Federal Government, and the messengers of the various express companies. If the road is small and the train unimportant, these workers may be grouped with the baggagemen in the baggage-car. If the train is still less important the baggageman may assume part of the functions of mail clerk and express messenger. If so, he is apt to have his own hands full. The mere manual exercise of stacking a 60-foot baggage-car from floor to ceiling with heavy trunks (and the commercial travellers and theatrical folk do carry heavy trunks) is no slight matter. But that is not all. The trunk put off at the wrong place or the trunk that is not put off at all is apt to make the railroad an enemy for life and the baggageman is another one of the many in the service who are permitted to make no mistakes.

At the front of the train, there are still other crew members, some of whom might not be directly paid by the railroad but are still part of its operation. This includes the mail clerks, who are definitely employees of the federal government, and messengers from various express companies. If the train is small and not particularly significant, these workers might be grouped with the baggagemen in the baggage car. If the train is even less important, the baggageman might take on some of the duties of the mail clerk and express messenger. In that case, he is likely to have his hands full. Just the physical task of loading a 60-foot baggage car from top to bottom with heavy trunks (and commercial travelers and performers really do carry heavy trunks) is no small feat. But that's not all. A trunk delivered to the wrong location or one that doesn’t get delivered at all can turn the railroad into an enemy for life, and the baggageman is another one of the many in the service who aren’t allowed to make mistakes.

When he has United States mail-sacks and a stack of express packages to handle, his troubles only multiply. His book-keeping increases prodigiously, and his temper undergoes a sharper strain. Give him all these, then a couple of fighting Boston terriers, which must, because of one of the many minor regulations of railroad passenger traffic, ride in the baggage-car—a cold and draughty car—and you will no longer wonder why the baggageman has a streak of ill-temper at times. His office is[Pg 252] certainly no sinecure, neither is he in the direct path of advancement like his co-workers, the fireman and the brakeman.

When he has U.S. mail bags and a pile of express packages to deal with, his problems only grow bigger. His bookkeeping skyrockets, and his patience gets tested even more. Add to that a couple of feisty Boston terriers, which, due to one of the many minor rules of train travel, have to ride in the baggage car—a cold and drafty space—and it's no surprise that the baggageman sometimes has a short temper. His job is[Pg 252]definitely not an easy one, and he isn't on the same fast track to promotion as his colleagues, the fireman and the brakeman.

These train-workers who are so little seen by the travelling public—baggagemen, mail clerks and express messengers alike, ride in the most hazardous part of the equipment, the extreme forward cars of the train. Read the list of train accidents, involving loss of life, and in nine cases out of ten you will find that these have headed the list of killed or injured. There work is hard, their hours long, their pay modest. They form a silent brigade of the industrial army that is always close to the firing line.

These train workers, who are rarely noticed by the traveling public—baggagemen, mail clerks, and express messengers—ride in the most dangerous part of the train, the front cars. If you look at the list of train accidents that resulted in fatalities, you’ll find that, in nine out of ten cases, these workers are at the top of the list of those killed or injured. Their work is tough, their hours are long, and their pay is modest. They make up a silent group in the industrial workforce that is always close to the action.


There remains in the operating service a great branch of the army that does not scurry up and down the line. Some of these men are at lonely outposts, forlorn towers hidden at the edge of the forest or set out upon the plain, where a desolate man guards a cluster of switch levers and hardly knows of the outer world, save through the clicking of his telegraph key or the rush of the trains passing below his perch. He knows each of these. If his is a junction tower or a point where two busy lines of track intersect or cross one another, it is his duty to set the proper switches and their governing signals.

There’s still a significant part of the army that doesn’t rush back and forth along the front lines. Some of these soldiers are stationed at remote outposts, lonely towers tucked away at the forest's edge or sitting out on the open plain, where a solitary man keeps watch over a group of switch levers and hardly knows anything about the outside world, except through the sound of his telegraph key or the rush of trains zooming past his post. He’s familiar with each of these. If he’s in a junction tower or at a spot where two busy railway lines meet or cross, it’s his responsibility to set the right switches and their controlling signals.

It seems a simple enough thing, and it is. But even the simple things in railroading must be executed with extreme care. If the towerman set those switches and signals 319 times in the course of a day, they must be set absolutely correct 319 times. There can be no slurring in this work.

It seems like a simple task, and it is. But even the basic things in railroading have to be done with great care. If the towerman sets those switches and signals 319 times in a day, they have to be set perfectly 319 times. There's no room for mistakes in this job.

Those men in the towers have their own records of bravery. They are the sentinels of the railroad, and faithful sentinels they are. The lonely tower, like so many other scenes of railroad activity, gives long opportunity for thought and meditation; and so it is not so strange, after all, that one of them has recently given the[Pg 253] country a most distinguished essayist upon national railroad conditions.

Those guys in the towers have their own stories of bravery. They're the watchers of the railroad, and they’re dedicated ones at that. The isolated tower, like many other spots of railroad action, provides plenty of time for reflection and contemplation; so it’s not surprising that one of them has recently given the [Pg 253] country a highly respected essayist on national railroad issues.

There are even humbler positions in the operating service, each of them demanding a fine loyalty and a fair measure of ability. Even the young boy who draws a baggage-truck knows that the path of advancement starts at his very feet; and the humble track-walker feels that a good part of the railroad safety and the railroad responsibility rests upon his broad shoulders. His is also a forlorn task, as he trudges back and forth over a section of line, hammer and wrench in hand, looking for the broken rail or other defect, slight in itself, but capable of infinite harm.

There are even more basic roles in the operating service, each requiring strong loyalty and a decent level of skill. Even the young boy pushing a baggage cart knows that his journey to advancement begins right at his feet; and the humble track-walker understands that a large part of the railroad's safety and responsibility rests on his broad shoulders. His job is also pretty lonely, as he walks back and forth along a section of track, hammer and wrench in hand, searching for the broken rail or other minor defects that, while small on their own, can cause significant damage.

By day his task is dreary and arduous enough. By night it is far more so. With his lantern in hand he must patrol the line faithfully, even if the wind howl about him and the snow come to block his progress. The passengers in the fast express trains that whirl past him and who see, if they see anything at all without, only a blotch of a tiny spark of light, do not know that it is a part of their protection. There is a deal of “behind the scenes” in railroad operation.

By day, his job is boring and tough enough. By night, it’s even worse. With his lantern in hand, he has to keep watch over the line diligently, even if the wind is howling around him and the snow is piling up in his way. The passengers on the fast express trains that zoom by him, and who see, if they notice anything at all, just a tiny speck of light, don’t realize that this is part of their safety. There’s a lot that goes on “behind the scenes” in train operations.

And so it goes. There are hundreds of hand-switchmen who make the safe path for the train and upon each of them hangs responsibility. It is a trite saying that each of them knows that, and that each lives up to the full measure of his responsibility.

And so it goes. There are hundreds of switch operators who create the safe route for the train, and each of them carries the responsibility. It's a cliché to say that each of them understands this and that each one meets the full extent of their responsibility.


The station-agent, even in the smallest towns, has a less lonely time. He comes in contact with the outside world, and ofttimes his life goes quite to the other extreme. A local train may be due within three minutes, and here comes Aunt Mary Clark, delayed until the train is already whistling the station stop. Aunt Mary is deaf and it takes her some time to buy her ticket and to ask endless questions which must bring an endless string of answers. At that very moment the agent’s telegraph[Pg 254] sounder begins to call him. A message, upon which the safety of the operation of that train depends, is being poured into his ear, and he cannot afford to miss a single click of that instrument; the responsibility will be his if anything goes wrong in its delivery. On top of all this some commercial traveller may be clamoring for the checking of his trunk. The representative of the railroad in the small town has to keep his wits about him in such times.

The station agent, even in the smallest towns, has a less lonely job. He interacts with the outside world, and often his life swings to the other extreme. A local train might be due in just three minutes, and here comes Aunt Mary Clark, arriving just as the train is already whistling at the station. Aunt Mary is deaf, and it takes her some time to buy her ticket and ask a bunch of questions that require a long string of answers. At that very moment, the agent’s telegraph[Pg 254] sounder starts buzzing for his attention. A message that is crucial for the safe operation of that train is coming in, and he can’t afford to miss a single beep from that device; he’ll be held responsible if anything goes wrong with its delivery. On top of all this, a commercial traveler might be demanding that his trunk be checked. The railroad representative in the small town has to stay sharp during such busy times.

Of course, if the town is of considerable size he may have a staff about him. In such a case, he may have a baggage-room with baggageman and baggage-handlers installed; he may have assistants to mind the telegraph instrument and to sell tickets, other assistants to look after the freight. He may even attain to the dignity of a station master in uniform or else have such a dignitary reporting to him.

Of course, if the town is large enough, he might have a team around him. In that case, he could have a baggage room with a baggage handler and baggage staff; he might have assistants to manage the telegraph equipment and sell tickets, as well as other helpers to take care of the freight. He might even rise to the status of a station master in uniform or have someone like that reporting to him.

But in the majority of railroad stations throughout the United States the station-agent is the staff; he is lucky if he has a man to “spell” him in his “off” hours. He probably is the agent of the express company in addition, and probably the agent of the telegraph company, too, which, by arrangement with the railroad, transacts a general commercial business over its wires. There are frequent instances when the local post-office is situated within the depot and the agent proves the versatility of his profession by acting as postmaster, too. He serves many masters, as you can see, and not all of these are outside of the railroad. He is not only answerable to the superintendent, in almost every case he is freight-agent, too, making out the bills of lading and figuring the complicated rate sheet. For this part of his work he is under the control of the general freight-agent. The general passenger-agent is also his superior officer. To him he must account accurately for his ticket sales, and that is not always a very easy matter. The question of passenger rates is a fairly complicated one.

But in most train stations across the United States, the station agent is the whole staff; he’s lucky if he has someone to cover for him during his off hours. He’s probably also the agent for the express company and likely the telegraph company too, which handles general business over its lines by agreement with the railroad. There are often cases where the local post office is located inside the depot, and the agent shows the versatility of his job by also acting as postmaster. As you can see, he serves many bosses, and not all of them are outside the railroad. He’s not just accountable to the superintendent; he’s also the freight agent, preparing bills of lading and dealing with the complicated rate sheets. For this part of his job, he reports to the general freight agent. The general passenger agent is also his superior. He has to accurately report his ticket sales to him, which isn’t always easy. The issue of passenger rates is quite complex.

[Pg 255]Still, the agent must not only be able to figure the rate to South Paris, Me., or to Oshkosh, Wis., within two minutes, but he must make out a long and correct ticket within that time, while the railroad’s patron demands information about some branch line connection on another system a thousand miles away. The country station-agent earns every cent of his humble salary. He works long hours; and then occasionally one of the railroad’s travelling representatives will drop in upon him and casually suggest that in his leisure time he might get out and solicit a little business for the company!

[Pg 255]Still, the agent has to not only calculate the fare to South Paris, Me., or Oshkosh, Wis., within two minutes, but he also has to create a long and accurate ticket in that same timeframe, all while the train's customer is asking for information about a branch line connection on a different system that's a thousand miles away. The country station agent earns every penny of his modest salary. He works long hours; and then occasionally, one of the railroad's traveling representatives will drop by and casually suggest that during his free time, he could go out and drum up a bit of business for the company!

There is not much loafing at the little yellow depot in the country. Sometimes a group of trainmen from some freight awaiting orders will gather there to swap stories and the keen wit of the railroad. These are the exceptions. The most times are the times of long, hard grind, work, work, work like the men out upon the trains. This railroad army is truly the army of hard work. It was gathered for labor.

There isn’t much lounging around at the little yellow depot in the countryside. Sometimes, a group of freight train workers waiting for orders will come together to share stories and some quick humor about the railroad. But those moments are the exceptions. Most of the time is spent in long, hard work, work, work, just like the guys out on the trains. This railroad crew is definitely an army of hard work. They are here for one purpose: to labor.

Yet the station-agent leaning over his telegraph instrument in the bay of his office, and watching the Limited scurry by the little depot, and seeing the president’s big and gay private car hitched on behind, knows that that very executive in charge of many miles of railroad and thousands of men, came from another little country depot like this. The time may yet come when he himself will have a private car and a deal of authority. There is a great goal for every man in the railroad service.

Yet the station agent leaning over his telegraph machine in his office and watching the Limited rush by the small depot, and seeing the president’s fancy private car attached behind, realizes that the executive in charge of so many miles of railroad and thousands of workers started out at another small country depot like this one. The day may come when he himself will have a private car and a lot of authority. There is a big goal for every person in the railroad service.

 

 


CHAPTER XVI

KEEPING THE LINE OPEN

Staying connected

The Wrecking Train and its Supplies—Floods Dammed by an Embankment—Right of Way Always Given to the Wrecking-train—Expeditious Work in Repairing the Track—Collapse of the Roof of a Tunnel—Telegraph Crippled by Storms—Winter Storms the Severest Test—Trains in Quick Succession Help to Keep the Line Open in Snowstorms—The Rotary Plough.

The Wrecking Train and its Supplies—Floods Blocked by a Barrier—Right of Way Always Given to the Wrecking Train—Fast Work to Repair the Track—Tunnel Roof Collapses—Telegraph Disrupted by Storms—Winter Storms the Biggest Challenge—Trains Running Quickly Help Keep the Line Clear During Snowstorms—The Rotary Snow Plow.

 

A cub reporter shouldered his way into a railroad superintendent’s office. Outside, a late winter’s storm howled around the terminal; the morning was nipping cold, the air curtained with myriad snow-flakes, a great railroad was making a desperate fight against the mighty forces of nature.

A baby bear reporter pushed his way into a railroad superintendent’s office. Outside, a late winter storm was howling around the terminal; it was a chilly morning, with the air filled with countless snowflakes, and a major railroad was struggling against the powerful forces of nature.

“My city editor wants to know what you folks are doing to get the line open,” demanded the reporter.

“My city editor wants to know what you all are doing to get the line open,” demanded the reporter.

The big superintendent swung in his swivel chair and faced him. It was a place where angels might well have feared to tread—a place surcharged with the electricity of fight. The superintendent’s mind was filled with the almost infinite detail of the fight, but he liked the cub reporter and greeted him with a smile.

The big superintendent turned in his swivel chair to face him. It was a place where even angels might have hesitated to step—a space charged with the tension of confrontation. The superintendent’s mind was overflowing with the endless details of the conflict, yet he appreciated the young reporter and welcomed him with a smile.

“You can tell your city editor,” he replied slowly, “that it is as much as a man’s job here is worth for him to think that the line is going to be opened. I’d fire him if he as much as thought that it was ever closed. We don’t die. We fight. It’s a hard storm, sonny, but we make muscle in storms like this. We don’t get the line open, we are keeping the line open. D’ye see?”

“You can tell your city editor,” he replied slowly, “that it’s definitely a man’s job here to think the line is going to be opened. I’d fire him if he even thought it was ever closed. We don’t give up. We fight. It’s a tough storm, kid, but we build strength in storms like this. We don’t just get the line open, we are keeping it open. Got it?”

In that the big superintendent had sounded one of the biggest principles of railroad operation.

In that the big superintendent had highlighted one of the key principles of railroad operation.

The line must be kept open. That slender trail of[Pg 257] two rails, stretching straight across the open land and writhing and twisting through the high hills, is a living organism. The railroad is no mere inanimate organization, like a store, for instance. It is a right-hand of the nation’s life; it is life. The railroad is like a great living thing, its many arms reaching long distances back into the land. You cannot cut off the living arm and then bring it back to pulsing life.

The line has to stay open. That thin strip of [Pg 257] two tracks, running straight across the open land and winding through the high hills, is a living entity. The railroad isn’t just a lifeless organization, like a store, for example. It’s a vital part of the nation’s existence; it is life itself. The railroad is like a huge living thing, with its many branches extending far back into the land. You can’t sever a living arm and expect it to come back to life.

Just so the railroad arm cannot be severed—the line must be kept open. Strange things may come to pass: the right-of-way may be littered with the wreckage of trains, brought together through a defect in the physical machine of the human; unexpected floods of traffic may seek to overwhelm the outlet; in spring the power and might of flood may descend upon it; winter’s storms may seek to paralyze it; still, always the railroad must be kept open.

Just to ensure that the railroad arm isn't cut off—the line has to stay open. Strange things can happen: the right-of-way might be covered in wrecked trains, caused by a flaw in human nature; unexpected surges of traffic might try to overwhelm the route; in spring, powerful floods might come rushing in; winter storms could attempt to shut it down; yet, the railroad must always remain open.

“We can’t lie down,” the superintendent explained to the cub reporter. “We’ve got to get the traffic through. Do you know what it would mean if we were to follow the path of least resistance to-day—to let this storm get the best of us? Let me give you an idea of just one thing. There’s food coming in here in trainload lots every night—fresh meat, fresh vegetables, fresh milk. Folks would go hungry if we were to say ‘We can’t, this storm is a gee-whilicker. We give up.’”

“We can’t just give up,” the superintendent explained to the rookie reporter. “We’ve got to keep the traffic moving. Do you have any idea what it would mean if we took the easy way out today—if we let this storm defeat us? Let me give you just one example. There’s food coming in by the trainload every night—fresh meat, fresh vegetables, fresh milk. People would go hungry if we said, ‘We can’t do it; this storm is a real doozy. We’re done.’”

To keep the line open, the railroad affords every sort of protective device; it trains men for especial duties.

To keep the line open, the railroad provides all kinds of protective equipment; it trains people for specific tasks.

Take the matter of wrecks, for instance. The railroader does not like to think of wrecks, but his methods for removing them must be prompt and thorough: the line must be kept open. Each year sees equipment increasing in size and weight, and each increase brings additional problems in handling wrecked cars and engines.

Take the issue of wrecks, for example. The railroad worker doesn’t want to think about wrecks, but their methods for clearing them need to be quick and effective: the line has to stay open. Every year, the equipment gets bigger and heavier, and every increase brings more challenges in dealing with damaged cars and engines.

Twenty years ago, the wrecking-equipment of most of the big roads was comparatively simple. It was generally built in the railroad’s own shops. To-day 60-ton[Pg 258] cars and 100-ton locomotives require something of a wrecking crane or derrick to lift them from the right-of-way; and the wrecking-train is a device thought out and built by specialists.

Twenty years ago, the demolition equipment for most major roads was pretty straightforward. It was usually manufactured in the railroad's own workshops. Today, 60-ton[Pg 258] cars and 100-ton locomotives need a specialized wrecking crane or derrick to lift them from the tracks; and the wrecking train is a device designed and constructed by experts.

These wrecking-trains are the emergency arms of railroad operation. They stand, like the apparatus of a city fire department, at every important terminal or division operating plant, awaiting summons to action. You may see the wrecking-train at every big yard, waiting on a siding which has quick access to the main-line tracks. It consists of from four to six cars—a tool-car with all sorts of wrecking-devices—replacers, blocks and tackle, extra small parts of car-trucks for emergency repairs, and the like. There are more of these extra parts—axles and wheels and four-wheel trucks on a “flat” that is fastened to the tool-car; and if this wrecking-train has a couple of miles of heavy traffic line to serve, there may be three or four of the “flats” with tools and spare equipment. You cannot have too many of those in a big wreck. The wrecking-train is sure to have a crane—a big arm of steel, compressed to come within the slim clearances of bridges and of tunnels, but capable of reaching down and tugging at a 100-ton locomotive with almost no effort whatsoever. And quite as important as the crane is the cook-car—generally some old-time coach or sleeper descended to humble service on the road. The cook-car has a rough berth and a kitchen; and you may be mighty sure that there is a good griddle artist upon it. You cannot expect a wrecking-gang to get into a twenty-four hour job without being pretty constantly provisioned while it is at work.

These wrecking trains are the emergency tools of railroad operations. They stand, like the equipment of a city fire department, at every major terminal or division operating facility, ready to spring into action. You can find the wrecking train at every large yard, parked on a siding that has quick access to the main tracks. It consists of four to six cars—a tool car with all sorts of wrecking devices—lifting gear, blocks and tackle, extra small parts for car-trucks for emergency repairs, and the like. There are even more extra parts—axles and wheels and four-wheel trucks on a “flat” attached to the tool car; and if this wrecking train needs to cover a couple of miles of busy track, there might be three or four “flats” with tools and spare gear. You can't have too many of those in a big wreck. The wrecking train will certainly have a crane—a large steel arm designed to fit within the tight clearances of bridges and tunnels, but capable of effortlessly lifting a 100-ton locomotive. Just as important as the crane is the cook car—usually an old coach or sleeper repurposed for service on the railroad. The cook car has a basic sleeping area and a kitchen; and you can bet there’s a skilled cook on board. You can't expect a wrecking crew to stay on the job for twenty-four hours without being well-fed while they work.

Only a little while ago, one of the officers of an Eastern trunk-line railroad and a member of one of the State railroad commissions were coming toward New York. The trip was in the nature of an inspection on the part of the State official, but as a matter of comfort and convenience to the two men, it was made upon the former’s[Pg 259] private car. The comfort and convenience suddenly ceased while the two were still nearly 300 miles away from the seaboard. The road rested there for many miles in heavy country; its rails found their curving way in the crevices between high hills. It had rained steadily for a fortnight; the little mountain brooks were raging mill-races. In the low flatlands of one deep valley lakes were being formed. There were long stretches where the four rails of the double-tracked trunk-line railroad lost themselves under the glassy surface of the waters. Up and down the valley trains were standing helpless between those lakes, their passengers fuming at the delay. Fast freights stood axle-deep in water; their title, for that moment, was an occasion for joyous humor. The comfortable, convenient trip of the railroad operating man and the railroad commissioner was at an end.

A short while ago, an officer from an Eastern trunk-line railroad and a member of a State railroad commission were heading toward New York. The trip was primarily an inspection by the State official, but for the sake of comfort and convenience for both men, they traveled on the former’s[Pg 259] private car. Their comfort and convenience quickly disappeared when they were still nearly 300 miles from the coast. The railroad stretched for miles through rugged terrain, with its tracks winding through the gaps between tall hills. It had rained steadily for two weeks; the small mountain streams were raging torrents. In the low flatlands of a deep valley, lakes were forming. There were long stretches where the double-tracked railroad’s four rails disappeared beneath the smooth surface of the water. Trains were stuck in the valley between those lakes, with passengers frustrated by the delays. Fast freight trains were stuck axle-deep in water; their predicament offered a moment of dark humor. The comfortable, convenient trip of the railroad officer and the railroad commissioner was over.

An embankment that the railroad had built for a branch down the valley was blocking the waters, and orders had come from New York to dynamite out that embankment. It would cost the railroad nearly $50,000 to destroy that half-mile of track but it might save the valley millions. There had been no hesitation on the part of the “old man”—the road’s tried executive. That is a phase of American railroading not often brought to light.

An embankment that the railroad built for a branch down the valley was blocking the water, and orders had come from New York to blow up that embankment. It would cost the railroad almost $50,000 to demolish that half-mile of track, but it might save the valley millions. The “old man”—the railroad's seasoned executive—didn't hesitate at all. That’s a side of American railroading that’s not often highlighted.

Orders came that the engine hauling the “special” of the operating man and the railroad commissioner was to be taken for a work-train down at that damming embankment. That’s the way with railroading. When the clattering telegraph keys sound the note of trouble, even that mighty soul, the chairman of the board, may find himself “laid out” at some jerkwater junction, while his pet engine goes into service with a wrecking-train. But the chairman of the board, whose time is real money, offers no protest. He knows that to block the main line costs his road $250 a minute for the first 60 minutes; that that figure doubles and trebles in the second hour;[Pg 260] in the third, his auditors may check off $1,000 a minute, at the least, as the cost of a blocked railroad. No wonder that they insist that it is “keeping the line open.”

Orders came that the engine pulling the “special” train with the operating man and the railroad commissioner was to be taken for a work train down at that damming embankment. That’s how it is with railroads. When the clattering telegraph keys signal trouble, even the chairman of the board can find himself “stuck” at some nobody junction, while his favorite engine gets put to work with a wrecking train. But the chairman of the board, whose time is truly valuable, doesn’t complain. He knows that blocking the main line costs his railroad $250 a minute for the first hour; that amount doubles and triples in the second hour; in the third hour, his auditors could tally up $1,000 a minute, at the very least, as the cost of a blocked railroad. It’s no surprise that they insist it’s about “keeping the line open.”

Before the engine of that special was cut off to go scurrying down to the embankment where the skilled workmen were making preparations to dynamite away a half-mile of track, the operating man lifted his hand. He had, like any trained railroader, been listening to the clattering telegraph key.

Before the engine of that special train was turned off to rush down to the embankment where the skilled workers were getting ready to blast away a half-mile of track, the operator raised his hand. He had, like any trained railroader, been paying attention to the clattering telegraph key.

“They’ve come away without their cook—those wreckers,” he told the gentleman who regulated public utilities. “I think I’ll go down with the ‘eats.’ There’s an old hotel across from the railroad track down at the next station, and the landlord, Uncle Dan Hortley, will fix me up.”

“They’ve left without their cook—those wreckers,” he told the guy in charge of public utilities. “I think I’ll head down for the ‘eats.’ There’s an old hotel across from the train tracks at the next station, and the landlord, Uncle Dan Hortley, will take care of me.”

“I’ll go with you,” said the State official. “I want to get my finger in the pie.”

“I’ll go with you,” said the state official. “I want to get involved.”

So it came to pass that they both went, the private car stopping at the little hotel long enough to get in an overwhelming supply of bread and ham. As they whizzed through the scene of trouble all hands joined at making sandwiches.

So it happened that they both went, the private car stopping at the little hotel long enough to grab an overwhelming supply of bread and ham. As they zipped through the trouble spot, everyone pitched in to make sandwiches.

“Butter them on both sides,” said the railroad commissioner.

“Spread butter on both sides,” said the railroad commissioner.

“They’re better with the butter on one side,” insisted the operating man.

“They're better with butter on one side,” insisted the worker.

The commissioner was not used to back-talk from railroaders, no matter how high their office, and he stuck to his point.

The commissioner wasn't used to talk back from railroad workers, no matter how high their position, and he remained firm on his point.

“Both sides,” he insisted.

“Both sides,” he emphasized.

“One side only,” reported the big operating man.

“One side only,” reported the large operator.

“The commission has closed its hearing and issues an order for both sides.”

“The commission has finished its hearing and issues an order for both parties.”

“The railroad appeals.”

“The railway appeals.”

But the commission won—it almost always does—and the men down at the embankment ate their sandwiches with a double thickness of butter.

But the commission won—it almost always does—and the guys at the embankment ate their sandwiches with extra butter.

[Pg 261]Sometimes a refrigerator train comes under the skilled hands of the wreckers, and the cook-car may have more than an abundance of good material right at hand. Beef, chickens, milk—all manner of edibles have been spilled like waste along the right-of-way, and there have been no regrets among the men of the wrecking-boss’s crew. Once, a speeding cook-car hurrying to the relief of the laborers upon a wrecked meat-train that had tried to go tangent to a mountain curve, brought reinforcements in the form of ham sandwiches. The wreckers were pretty hungry, but it needed all their hunger to tackle those sandwiches. The meat-train had been filled with ham; it had caught fire. Somehow, three or four hours of work hauling out smoked hams gave no appetite for sandwiches of the same sort.

[Pg 261]Sometimes a refriegerator train falls into the hands of the salvage crew, and the cook car may have more than enough good food right at hand. Beef, chickens, milk—all types of food have been spilled like trash along the tracks, and there’s been no remorse among the crew members. Once, a speeding cook car rushing to help the workers on a wrecked meat train that had derailed on a mountain curve, brought reinforcements in the form of ham sandwiches. The wreckers were really hungry, but it took all their hunger to handle those sandwiches. The meat train had been packed with ham; it had caught fire. Somehow, after three or four hours of pulling out smoked hams, they had no appetite for sandwiches of the same kind.


On main-line divisions, where traffic runs exceeding heavy, a locomotive stands, steam-up, with the four cars of the wrecking-train. Even on side-line divisions the call for the wreckers will bring the fastest and best engine out of the roundhouse, no matter what her train assignment may be. Things on the railroad stand aside for the wrecker. Limiteds may paw their nervous heels upon sidings while she goes skimming up the line—all time-table rights are hers from the moment that she goes into service.

On main lines where traffic is really heavy, a locomotive is ready with steam up, pulling the four cars of the wrecking train. Even on side lines, when there’s a call for the wreckers, the fastest and best engine will leave the roundhouse, regardless of its scheduled train. Everything else on the railroad takes a backseat for the wrecker. Limited trains may anxiously wait on the sidings while it speeds up the line—once it's in service, all time-table rights belong to it.

A wire from the seat of trouble brings her into service.

A wire from the source of the problem gets her involved.

“Second Four-twelve in ditch at Grey’s Bridge. Broken rail. Engine and two cars derailed. Both tracks blocked. About four killed and injured.”

“Second Four-twelve in a ditch at Grey’s Bridge. Broken rail. Engine and two cars derailed. Both tracks are blocked. About four people killed and injured.”

That wire has itself had the right-of-way. When “W-K, W-K, W-K” comes persistently calling over a railroad wire, every key closes. “W-K” is the “C-Q-D” of railroading. It is as much as any operator’s job is worth, to ignore it.

That wire has had priority all along. When “W-K, W-K, W-K” keeps ringing over a railroad wire, every key shuts down. “W-K” is the modern equivalent of “C-Q-D” in railroading. It's a big risk for any operator to ignore it.

When a despatch of the sort just cited comes into headquarters, things start to move. The despatcher, if he is[Pg 262] after the manner of most despatchers, turns to his telephone and calls the yardmaster to order out the wrecking-crew. There is no more excitement in his voice than if he were ordering out any ordinary sort of special. He rings off quickly, calls up in turn the superintendent, trainmaster, perhaps the division engineer, the claim department. If there is a fatality list—the wreck one of those fearful things that sometimes show themselves upon the front pages of the newspapers—he will get the hospitals and the doctors. The list of surgeons who are allied to the railroad in every town on the division hangs above the despatcher’s desk.

When a message like the one just mentioned arrives at headquarters, things start to get moving. The dispatcher, if he's like most dispatchers, picks up the phone and calls the yardmaster to send out the wrecking crew. His voice is just as calm as if he were placing an order for any regular special. He hangs up quickly, then calls the superintendent, trainmaster, and maybe the division engineer and the claims department. If there's a list of fatalities—one of those dreadful occurrences that sometimes makes it to the front pages of the newspapers—he'll contact the hospitals and doctors. A list of surgeons associated with the railroad in every town on the division is posted above the dispatcher's desk.

He may run a special hospital train with doctors and nurses and emergency equipment. On one memorable occasion the hospital train was on its way out upon the main line before the wreck had been reported over the wire. The despatcher saw that the hospital special had a clear track; he gave a multitude of directions as to its running, with the quick clear word of a self-possessed man—then turned and shot himself dead. He had miscalculated: the human machine sometimes does. He knew that he had sent the two crack-a-jack trains on that single-track division, curling its way among the mountains, into each other at full speed. No need for him to know exactly where they met.

He might run a special hospital train with doctors, nurses, and emergency equipment. One memorable time, the hospital train was already on the main line before the wreck had even been reported. The dispatcher saw that the hospital train had a clear track; he quickly gave a series of instructions for its operation, speaking with the calm confidence of someone in control—then turned and killed himself. He had miscalculated: the human machine sometimes does. He realized that he had sent two fast trains on that single-track route, winding through the mountains, crashing into each other at full speed. No need for him to know exactly where they collided.

But even if the wreck is no holocaust; if it is one of those minor smashes that are bound to come now and then on the best of lines, he must keep his head. As he caught up his telephone to get orders to that wrecking-boss out at the roundhouse, his assistant took instant notice of the wreck, first notifying the stations on either side of the accident to set danger-signals against all trains. After that, while the despatcher himself was busied with details, the assistant arranged to handle all traffic. If both tracks were blocked, there were plans to be instantly made to forward the fast through trains by detouring them over other lines of railroad. The assistant despatcher, wishing[Pg 263] to know how long he could afford to hold his heavy traffic (remember that the line must always be kept open), wired the nearest station for additional details. Most of all he wanted to know how long the tracks would be blocked. Perhaps before he got his wire through there came a second message from the wreck, giving more facts about it. By means of code, great detail can be given in a short wire; headquarters gets a clear understanding of the trouble. After that the wire chatters constantly; there are a thousand orders to be given, a thousand details to be arranged.

But even if the crash isn’t a total disaster; if it’s just one of those minor accidents that happen from time to time on the best routes, he has to stay calm. As he picked up the phone to get orders to the wrecking chief at the roundhouse, his assistant quickly noticed the wreck and first alerted the stations on either side of the accident to set up danger signals for all trains. After that, while the dispatcher focused on the details, the assistant arranged to manage all traffic. If both tracks were blocked, plans needed to be made immediately to reroute the fast trains over other rail lines. The assistant dispatcher, wanting to know how long he could delay his heavy traffic (keeping in mind that the line must always remain open), messaged the nearest station for more information. Above all, he wanted to find out how long the tracks would be closed. Before he could get his message through, a second update came from the wreck, providing more information. Using code, a lot of detail can be packed into a short message; the headquarters gets a clear picture of the issue. After that, the messages kept coming; there were countless orders to give and numerous details to sort out.

 

The wrecking train ready to start out from the yard]

The demolition train is ready to leave the yard.]

 

Two of these great cranes can grab a wounded
Mogul locomotive and put her out of the way

Two of these huge cranes can lift an injured
Mogul locomotive and move it to the side.

 

The shop-men form no mean brigade in this industrial army of America

The shop workers are a major part of America's industrial workforce.

 

While the first of these wires are beginning to swing back and forth the despatcher will hear the wrecking-train, pulled by the neatest and swiftest bit of motive power from their big roundhouse, go scurrying by down the line. The road is cleared. Everything stands aside, and for weeks after, the stove committee in every roundhouse on the division will be telling how she made the run.

While the first of these wires starts to swing back and forth, the dispatcher will hear the wrecking train, pulled by the most efficient and fastest engine from their big roundhouse, rushing down the line. The track is clear. Everything steps aside, and for weeks after, the stove committee in every roundhouse in the division will be sharing stories about how she made the run.

They don’t talk about the run when they get to the accident. They pile off the train and get to work quickly. Every man is a trained wreck-worker, as a fireman is trained to his peculiar business. In such hours as they are not out on the road, the wreckers are repairers of cars. It keeps them busy during the long seasons when the line is lucky and has no wrecks, and it gives them the skill with which to tackle the difficult problems that confront them after a smash. By day these men—eight or ten or twelve of them to a crew—work in the yard close to the waiting wrecking-train; by night the telephone at the head of the bed of each man will bring him quickly to the near-by yard.

They don’t talk about the run when they arrive at the accident. They jump off the train and get to work fast. Each man is a trained wreck-worker, just like a fireman is trained for his specific job. When they’re not out on the road, the wreckers repair cars. It keeps them busy during the long periods when the line is fortunate and has no wrecks, and it gives them the skills to handle the tough problems that come up after an accident. During the day, these men—eight, ten, or twelve per crew—work in the yard near the waiting wrecking train; at night, a phone next to each man’s bed will quickly call him to the nearby yard.

“How do you handle a wreck?” we once asked an old-time wrecking-boss, a man grown gray in keeping his line open.

“How do you deal with a wreck?” we once asked an experienced wrecking boss, a man who had grown gray while maintaining his line open.

“I don’t know,” was his frank response. “I’ve probably handled a thousand wrecks—perhaps more—but[Pg 264] I have yet to see two that were the same. Different cases demand different treatments. Any surgeon will tell you that; and you know,” this with a bit of a laugh, “we are the surgeons of the steel highway.

“I don’t know,” was his honest response. “I’ve probably dealt with a thousand wrecks—maybe more—but[Pg 264] I have yet to see two that were alike. Different situations require different approaches. Any surgeon will tell you that; and you know,” he added with a chuckle, “we are the surgeons of the steel highway.

“We’ve only one rule that is absolute, and that rule is to take care of the folks who are hurt in the first place, and in the second place to get the line open. If it is multiple-track line—two or three or four tracks in operation—and the muss is sprawled over the entire right-of-way we get a through track working in shortest interval. When we can wire “number two open” or whatever it is, the despatcher down at headquarters will catch the stations where there are crossovers and he’ll be handling his first-class traffic of all sorts past us while we’ll still be stocking the arm of the old bill crane down into the smash.”

“We have just one absolute rule, and that rule is to take care of the people who are injured first, and secondly, to get the line open. If it’s a multi-track line—two, three, or four tracks in operation—and the mess is spread across the entire right-of-way, we get one track up and running as quickly as possible. Once we can signal that ‘number two is clear’ or whatever it is, the dispatcher down at headquarters will manage the stations with crossovers, allowing him to direct all kinds of first-class traffic past us while we’re still dealing with the mess.”

The arm of that crane can lift a freight-car—if there is enough freight-car left to lift—off the rails and into the ditch in almost a twinkling. Two of these great cranes can grab a wounded mogul locomotive and put her out of the way. The wrecking-trains on a first-class road are kept along the line in profusion. Each is supposed to cover a territory of 100 miles or so in every direction from headquarters, and a sizable smash will bring two or more to work in unison. Two wrecking-cranes working into the remnants of a head-on collision from each direction can accomplish marvels. They will come together finally at the chief test of their strength—the point where two locomotives have firmly locked horns in dying embrace. That is a point that finds the nerve and ability of every wrecking-boss.

The arm of that crane can lift a freight car—if there's enough of the freight car left to lift—off the tracks and into the ditch in the blink of an eye. Two of these massive cranes can lift a damaged mogul locomotive and move it out of the way. The wrecking trains on a top-notch rail line are plentiful along the route. Each is expected to cover about 100 miles in every direction from headquarters, and a significant wreck will bring two or more into action together. Two wrecking cranes working on the debris from a head-on collision from each side can do incredible things. They eventually meet at the ultimate test of their strength—the spot where two locomotives have locked horns in a deadly embrace. That is where the skill and courage of every wrecking boss are put to the test.

But all these wrecking-bosses have nerve and ability. They could not hold their jobs without both. They know when equipment—cars that might be made as good as new in the shops—must be burned like driftwood, and when the burning of a wreck would be criminal waste. That requires judgment—judgment to determine whether[Pg 265] it is cheaper to burn than to lose valuable time; to delay traffic on a main-line division or to let the traffic on a less important side-line division wait for a little longer time. Judgment is part of a wrecking-boss’s equipment. His superintendent knows that; and when the super grows nervous and gets down to the wreck himself, although he knows that he is ranking officer in charge of the work he shows good judgment, on his own part, in letting the wrecking-boss give all orders. That makes for skill, it makes for speed. If the wrecking-boss is not doing good work the superintendent can fire him to-morrow, or (what is far more usual) find him an easier berth somewhere on the division.

But all these wrecking bosses have guts and skills. They couldn't keep their jobs without both. They know when equipment—cars that could be made as good as new in the shops—need to be burned like driftwood, and when burning a wreck would be a criminal waste. That takes judgment—judgment to figure out whether it’s cheaper to burn than to lose valuable time; to hold up traffic on a main-line division or to let the traffic on a less important side line wait a little bit longer. Judgment is part of a wrecking boss’s toolkit. His superintendent knows that; and when the super gets anxious and goes down to the wreck himself, even though he knows he’s the ranking officer in charge of the work, he shows good judgment by letting the wrecking boss give all the orders. That promotes skill and speed. If the wrecking boss isn't doing a good job, the superintendent can fire him tomorrow, or (which is much more common) find him an easier position somewhere on the division.

There are times when the work-train must be summoned, when laborers by the dozen must get to work to build new track. A wash-out may require a half-mile of track to be laid in a night, and the railroad can do it. A young man wrote a very able story for The Saturday Evening Post a few months ago, in which he told how an emergency track was laid across a highway bridge and a test fast-freight put through on schedule. That feat was but one of the many ordinary tasks that come in the lifetime of every operating man.

There are times when the work crew needs to be called in, and workers by the dozen must get busy to lay down new track. A washout might mean putting down half a mile of track overnight, and the railroad can handle it. A young man wrote a compelling story for The Saturday Evening Post a few months ago, describing how an emergency track was laid across a highway bridge and how a test freight was successfully run on schedule. That accomplishment was just one of the many routine challenges faced by every operations worker.

Clearing a wreck may be a tedious business.

Clearing a wreck can be a really tedious job.

There is a deep sink on the parade-ground of the Military Academy at West Point that is a monument to the nastiest railroad wreck from the point of view of time, that the Eastern railroaders have ever known. Just under that parade-ground the West Shore Railroad passes through a long tunnel. On an October night more than twenty years ago, the Chicago & St. Louis Express of that railroad was slowly poking through that bore, when a portion of the roof of the tunnel collapsed. It buried itself between the rear part of the baggage-car and the forward part of the express-car and the train came to an abrupt stop.

There’s a deep sinkhole on the parade ground of the Military Academy at West Point, which serves as a reminder of the worst railroad disaster ever experienced by the Eastern railroads. Just beneath that parade ground, the West Shore Railroad goes through a long tunnel. On an October night more than twenty years ago, the Chicago & St. Louis Express from that railroad was slowly making its way through the tunnel when part of the roof collapsed. It got stuck between the back of the baggage car and the front of the express car, causing the train to come to a sudden stop.

Engineer William Morse saw in an instant the damage[Pg 266] that had been done. He cut loose from that penned baggage-car and made record speed up the line to Cornwall, the nearest station. From there he a sent a wire post-haste to the despatcher up at Kingston, then the headquarters of the line.

Engineer William Morse instantly saw the damage[Pg 266] that had been caused. He detached from the baggage car and raced along the tracks to Cornwall, the closest station. From there, he quickly sent a telegram to the dispatcher in Kingston, which was the headquarters of the line.

“Train caught by collapse of West Point tunnel,” that despatch read in part. “Only engineer and fireman escaped.”

“Train caught by collapse of West Point tunnel,” that report said in part. “Only the engineer and fireman made it out.”

They began to get their hospital train ready at Kingston, notified Newburg to get all the doctors in sight and hurry them on a special to West Point. The chief despatcher went through the worst quarter of an hour of his life. He began to call Weehawken, the southern terminal of the line. Weehawken wires were all busy, and he could not cut in there.

They started getting their hospital train ready at Kingston and told Newburg to gather all the doctors they could find and rush them on a special train to West Point. The chief dispatcher went through the most stressful fifteen minutes of his life. He tried to contact Weehawken, the southern end of the line, but all the Weehawken lines were busy, and he couldn't get through.

Weehawken wires were getting reports from Conductor Sam Brown of the Chicago & St. Louis Express, who had come running out of the tunnel to the West Point depot.

Weehawken wires were receiving reports from Conductor Sam Brown of the Chicago & St. Louis Express, who had come rushing out of the tunnel to the West Point depot.

“Wire headquarters,” he shouted to the agent, “that we’ve run into an avalanche. Morse and his fireman are crushed under the tunnel roof.”

“Contact headquarters,” he shouted to the agent, “that we’ve encountered an avalanche. Morse and his firefighter are trapped under the tunnel roof.”

And they began to get the wreckers busy down at Weehawken.

And they started to get the wreckers working down at Weehawken.

When the chief despatcher up at Kingston finally got Weehawken, they told him about Sam Morse’s fate. The truth of the thing came to him in an instant. He laughed hysterically, and his assistant jumped up. The despatcher’s bad quarter of an hour was over. He jumped to his telephone, caught the yardmaster with it.

When the chief dispatcher in Kingston finally got Weehawken, they told him what had happened to Sam Morse. He realized the truth right away. He laughed uncontrollably, and his assistant sprang up. The dispatcher’s tough time was over. He leaped to his phone and got the yardmaster on the line.

“We won’t need that hospital train,” he said. “There isn’t a soul hurt.”

“We won't need that hospital train,” he said. “No one is hurt.”

And there was not. But there remained the worst railroad block on record. It was three months before they pulled the baggage-car out of that tunnel, and then they had to use dynamite. After that it was found necessary to line the entire bore with solid masonry. That was[Pg 267] an accident that might not have been so lucky on repetition.

And there wasn’t. But there was still the worst railroad blockage on record. It took three months to get the baggage car out of that tunnel, and they had to use dynamite. After that, they found it necessary to line the entire tunnel with solid masonry. That was[Pg 267] an accident that might not have been so lucky if it happened again.


Enough of wrecks. They are not the only test when it comes to keeping the line open. Sometimes a crippled telegraph service may be quite as effective. Out on the Pennsylvania lines west of Pittsburgh a couple of years ago a severe wind and sleet storm levelled more than 40 miles of telegraph poles, in most cases dropping them across main-line tracks in the dark. A few months later—the never-to-be-forgotten inauguration day of President Taft—a similar storm did similar work on the lines leading to Washington. Thousands of militiamen and excursionists never reached the inauguration at all. In both storms the resources of a great railroad were well tested.

Enough about wrecks. They're not the only challenge when it comes to keeping the lines open. Sometimes a damaged telegraph service can be just as problematic. A couple of years ago, out on the Pennsylvania lines west of Pittsburgh, a severe wind and sleet storm took down more than 40 miles of telegraph poles, often landing them across main-line tracks in the dark. A few months later—on the unforgettable inauguration day of President Taft—a similar storm caused similar damage to the lines leading to Washington. Thousands of militiamen and tourists didn’t make it to the inauguration at all. In both storms, the resources of a major railroad were thoroughly tested.

An old-time Erie man remembers wire troubles of a different sort. It was in his salad days, when he was serving as assistant superintendent over the Meadville, in the western part of Pennsylvania. They had but one telegraph wire for railroad purposes on the division then, and one night it “grounded.” Keys were silent, the road might as well have had no wire at all.

An old Erie man remembers troubles with wires of a different kind. It was in his early days when he was working as the assistant superintendent over the Meadville area in western Pennsylvania. At that time, there was only one telegraph wire for railroad use in the division, and one night it “grounded.” The keys fell silent; the railroad might as well have had no wire at all.

The assistant superintendent started that evening with two linemen on a hand-car to find that “ground.” They went miles from Meadville, and every test showed the wire working. Finally they came to a deserted little depot at a cross-roads and the railroader lifting his lantern high against the window verified his suspicions: the careless agent had gone home and left his key open. The superintendent broke open the window, climbed in, removed the telegraph set, placed it in his overcoat pocket and closed the circuit. He knew that he would hear from the agent on the morrow. He did. Word came by tedious train mail, a formal report on the road’s yellow stationery.

The assistant superintendent started that evening with two linemen on a handcar to find that “ground.” They traveled miles from Meadville, and every test showed the wire was working. Eventually, they arrived at a deserted little depot at a crossroads, and the railroader, lifting his lantern high against the window, confirmed his suspicions: the careless agent had gone home and left his key unlocked. The superintendent broke the window, climbed in, removed the telegraph set, placed it in his overcoat pocket, and closed the circuit. He knew he would hear from the agent the next day. He did. A tedious train mail brought word, a formal report on the road’s yellow stationery.

[Pg 268]“Station at A—— burglarized last evening,” that formal report read, “and agent’s telegraph set, best pants, and ten dollars taken.”

[Pg 268]“The station at A was burgled last night,” the official report stated, “and the agent’s telegraph set, a nice pair of pants, and ten dollars were stolen.”


The real test of keeping the line open comes when winter descends upon the land, when the heaviest freight traffic of the year comes, together with those forces of nature that sweep off the summer joys of railroading. The mighty battles of the western transcontinentals with the snows of the Rockies have long been known, their miles of snow-sheds making safe crawling bores for through trains under the snow-banks, and the avalanches of the mountain-sides are as familiar to the tourist as the Great Salt Lake or the wonders of the Yellowstone. Only a few months ago the newspapers told the story of how a passenger train, stalled at the entrance of a Washington tunnel, had been carried by an avalanche down a great cliff. Every railroader, east and west, knows full well the hazard of mountain line in the depths of a treacherous winter.

The real challenge of keeping the line operational comes when winter hits, bringing the busiest freight traffic of the year along with the harsh elements that wipe away the carefree days of railroading. The epic struggles of the western transcontinental railroads against the snow in the Rockies are well-known, with their long stretches of snow sheds providing safe passage for trains underneath the snow piles; and the avalanches from the mountainsides are as familiar to tourists as the Great Salt Lake or the wonders of Yellowstone. Just a few months ago, newspapers reported on a passenger train stuck at the entrance of a Washington tunnel that was swept away by an avalanche down a steep cliff. Every railroader, both east and west, is well aware of the dangers mountain lines face during a treacherous winter.

There is a snow-belt extending around the south edge of the Great Lakes that annually gives the Eastern railroad men a good opportunity to sympathize with the Westerners. Long years ago a little railroad reaching north in this belt from the main line of the New York Central became discouraged in the all but hopeless task of keeping its line open. It had been a hard enough battle to find the rails of its main line from Rome to Watertown through one blizzard crowding upon the heels of another. There had been ten days when Watertown was entirely cut off from the world to the south of it. But that little railroad owed some obligations to its chief town, and it kept at its brave efforts although every night the fresh wind blowing down from the Canadas across Lake Ontario filled the long miles of railroad cuts, and nightly erased all trace of rails. But there was a branch from Watertown to Cape Vincent run at a dead loss[Pg 269] throughout the entire winter, and in that hard winter the railroad gave up the branch, and hired a liveryman to take the mails in his cutter over the country drifts. It was one of the few instances on record of a railroad giving up the fight.

There’s a snowy area around the southern edge of the Great Lakes that every year gives the Eastern railroad workers a chance to empathize with those in the West. Many years ago, a small railroad trying to extend north in this snowy region from the main line of the New York Central became discouraged in its nearly impossible job of keeping the tracks open. It had been a tough enough struggle to find the rails of its main line from Rome to Watertown, with blizzard after blizzard hitting one after another. Watertown was completely cut off from the south for ten days. However, this little railroad felt a responsibility to its main town and continued its brave efforts, even though every night the cold wind blowing down from Canada across Lake Ontario filled the long stretches of railway cuts and erased all signs of the tracks. Still, there was a branch line from Watertown to Cape Vincent that operated at a total loss[Pg 269] throughout the whole winter. That harsh winter, the railroad abandoned the branch and hired a livery driver to deliver the mail in his sled over the snow drifts. It was one of the rare cases on record of a railroad throwing in the towel.

After the railroad had been abandoned a fortnight a delegation of citizens from Cape Vincent drove to Watertown and there confronted H. M. Britton, the general manager of the line. They made their little speeches, and those were pretty hot little speeches—hot enough to have melted away one good-sized drift.

After the railroad had been abandoned for two weeks, a group of citizens from Cape Vincent drove to Watertown to confront H. M. Britton, the general manager of the line. They gave their speeches, and those speeches were pretty intense—intense enough to have melted away a good-sized snowdrift.

“When are you going to cart that snow off our line?” finally demanded the spokesman of the Cape Vincent folk.

“When are you going to move that snow off our line?” finally asked the representative of the Cape Vincent people.

Britton looked at the delegation coolly, and lighted a fresh cigar.

Britton glanced at the delegation calmly and lit a new cigar.

“I’m going to let the man that put it there,” he said slowly, “take it away.”

“I’m going to let the guy who put it there,” he said slowly, “take it away.”

And he did. It was thirty-two days before a railroad engine entered Cape Vincent from the time that the last one left it.

And he did. It was thirty-two days before a train engine came into Cape Vincent since the last one left.

In recent years, that nasty stretch of railroad line has kept the railroaders still busy. Within the decade it was blocked for six long days, while a force of snow-fighters and a battery of ploughs forced their way into the drifts. And while the superintendent up at Watertown grew nervous, then desperate, there came the worst blow of all: the telegraph wire no longer brought news from the front.

In recent years, that problematic section of railroad has kept the railroad workers busy. Over the past decade, it was closed for six long days while a team of snowplow operators and a bunch of plows battled their way through the snow drifts. And while the superintendent up in Watertown became anxious, then frantic, the worst news of all arrived: the telegraph line stopped sending updates from the front.

Afterwards that super knew the reason why. His train-master was at the front with ploughs and the hungry, tired, straggling men. The train-master was nervous, too, wearied explaining to his boss. He remembered Dewey at Manila, and he cut the cable! He lost sight of the outer world for long hours, for days, for nights, until that January evening when he brought his battered snow-fighting force triumphant into Richland Junction.

After that, the boss understood why. His train master was up front with the plows and the tired, hungry, stumbling men. The train master was nervous too, worn out from explaining everything to his superior. He thought back to Dewey at Manila, and he cut the cable! He lost touch with the outside world for long hours, for days, for nights, until that January evening when he brought his battered snow-fighting crew triumphantly into Richland Junction.

[Pg 270]When a big road whose rails rest through a snow belt finds the winter clouds blackening, it puts on its fighting armor. Every man at headquarters sticks by his desk. The superintendent will get bulletins from each terminal and important yard every hour, perhaps oftener. Those bulletins will give him exact information—the amount of motive-power ready at each roundhouse, freight congestion, if any, amount and direction of wind, cloud and snow conditions.

[Pg 270]When a major railway that runs through a snow zone sees the winter clouds starting to darken, it gears up for battle. Everyone at headquarters stays at their desks. The superintendent receives updates from each terminal and key yard every hour, sometimes even more frequently. These updates provide precise information—how much train power is available at each roundhouse, any freight delays, and the amount and direction of the wind, cloud cover, and snow conditions.

In other days the signal for an oncoming storm was followed by quick orders from headquarters to pull off the snow-freights. Traffic was quickly cut down to passenger and perishable-freight trains, and, if the blizzard grew bad enough, the perishable-freights were run in upon the sidings. The railroad concentrated its motive-power upon the passenger trains and the ploughs. Nowadays they do it better. Not that the old fellows of the last generation were anything less than prize railroaders, for remember they did not have the locomotives in those days that even side-line divisions possess in these.

In the past, when a storm was approaching, headquarters quickly sent orders to stop the snow-freights. Traffic was rapidly reduced to just passenger and perishable-freight trains, and if the blizzard got really bad, the perishable-freights were moved to the sidings. The railroad focused its resources on passenger trains and the snow plows. Nowadays, they do it better. It’s not that the old-timers from the last generation were any less skilled, because keep in mind they didn’t have the same locomotives that even smaller lines have today.

So to-day the superintendent can growl at the first of his men who even hints that a scheduled train of any class be sent upon a siding.

So today the superintendent can scold the first of his staff who even suggests that a scheduled train of any type be directed onto a siding.

“We keep the traffic moving,” said one of the biggest the other day. “We keep the line open. A train every thirty minutes over our rails will do more toward keeping them usable than a rotary going over them after a night’s inaction.

“We keep the traffic moving,” said one of the biggest the other day. “We keep the line open. A train every thirty minutes over our tracks will do more to keep them usable than a rotary going over them after a night’s inactivity.

“So when she begins to blizz, we just fall back on our roundhouses, that’s all. We cut our local freights down to 1500 tons, then to 1200, 900, 600, rather than send them into shelter. We tackle our through freights in a like proportion and while we are cutting off cars, we are adding power. Everything that goes out of this yard will be double-headed as long as there is danger in the air. There will be two engines to a passenger-train and ahead of each a rotary, with two or three locomotives to push[Pg 271] her. You see the value of reserve motive-power, don’t you? Why we have half-a-dozen extra engines trying to gather rust over there in the roundhouse. They’re worth their weight in gold in a pinch of this sort, though when they’re done with a week of snow fighting, they’re fit candidates for the shops.”

“So when the snow starts to hit, we just rely on our roundhouses, that’s all. We reduce our local freights to 1500 tons, then to 1200, 900, 600, instead of putting them in storage. We handle our through freights similarly, and while we’re cutting cars, we’re also adding power. Everything that leaves this yard will have two engines as long as there’s any risk. There will be two engines for a passenger train and in front of each one, a rotary, with two or three locomotives pushing it. [Pg 271] You see the importance of having extra engines, right? We have half a dozen spare engines just sitting in the roundhouse. They’re incredibly valuable in situations like this, but after a week of battling snow, they’ll need maintenance.”

A rotary plough has no powers of self-propulsion, but the mighty engine within her heart, driving the shaft of her great cutting-wheel has the power of three locomotives. That cutting-wheel approximates the width of a single-track in diameter. It will bore into a solidly packed drift, twelve or sixteen feet in height, suck in a great volume of snow, and then throw it—as a fire engine throws water—through a nozzle 60 to 100 feet to the right or left of the line. The nozzle is close to three feet in diameter, and the stream that it throws will bury a small barn. The man who sits in the lookout of the rotary controls the nozzle, changes it from side to side so as to avoid buildings.

A rotary plow doesn’t move on its own, but the powerful engine inside it drives the shaft of its huge cutting wheel with the force of three locomotives. That cutting wheel is about the same width as a single track. It can dig into a densely packed drift that’s twelve to sixteen feet high, pull in a massive amount of snow, and then shoot it out—just like a fire engine shoots out water—through a nozzle that reaches 60 to 100 feet to the left or right of the track. The nozzle is nearly three feet wide, and the stream it ejects could bury a small barn. The person sitting in the lookout of the rotary controls the nozzle, moving it from side to side to avoid hitting buildings.

These rotaries are giants. Where the great flange or wing ploughs—the ordinary snow-fighting artillery of a railroad—fail, they come into service. Theirs is ever a mighty task to perform. We have seen a rotary spend sixty minutes in going sixty feet through a heavy drift, a drift three miles long and twenty deep. Snow can drift, and wet snow can pack, pack until you almost begin to think of dynamite as a resource.

These rotaries are massive. When the large flange or wing—typical snow-clearing equipment for a railroad—can't handle it, they take over. They always have a tough job ahead of them. We've watched a rotary take an hour to cover just sixty feet through a deep snowbank, a bank that stretches three miles long and is twenty feet deep. Snow can pile up, and wet snow can compact, compact to the point where you start to consider dynamite as an option.

Three days of such snow-fighting would completely weary the ordinary man. Up in the snow-belts, they are likely to get a hard storm every week from December to March, and that atop of the heaviest traffic of the year. It is the sort of fighting that marks the fine-grained timber of a man; that sends him down to headquarters in some metropolitan city along the seaboard, to fight the weightier battles of traffic and of operation, which are unending within and between the mighty railroads of America.

Three days of dealing with snow like that would completely exhaust the average person. In the snow-heavy areas, they're likely to face a tough storm every week from December to March, all while managing the busiest traffic of the year. It's the kind of challenge that reveals a person’s true character; it drives them to head down to the headquarters in some major city along the coast, where they’ll tackle the bigger issues of traffic and operations, which are constant challenges within and between the vast railroads of America.

[Pg 272]Sometimes the battle to keep the line open is fought close to a busy terminal. Here, before you, once again, is the division superintendent of one of the great lines entering Jersey City. Let him tell you of the nasty storm on Christmas night last, a storm that laid low all street transportation in every city along the North Atlantic seaboard. He will tell you how it was the first Christmas that he had spent with his family in seven years; the first holiday in three. He lives in a little suburban city within the 20-mile radius of New York City Hall, and in his bedroom a telegraph sounder, connected with the division’s main wire, clicks in the early morning and late at night.

[Pg 272]Sometimes the struggle to keep the lines running happens right by a busy terminal. Here in front of you is the division superintendent of one of the major lines coming into Jersey City. He'll share the story of the severe storm on Christmas night last year, a storm that disrupted all street transportation in every city along the North Atlantic coast. He'll tell you it was the first Christmas he spent with his family in seven years; the first holiday in three. He lives in a small suburban town within a 20-mile radius of New York City Hall, and in his bedroom, a telegraph sounder connected to the division's main line clicks in the early morning and late at night.

Over that wire on Christmas night last, the superintendent gave orders. There was snow in the air at dusk when they finished their late afternoon dinner; by eight o’clock he had ordered the flanges (ploughs) on all his regular road engines. Along the entire line orders had gone to keep a sharp lookout for trouble. The superintendent turned into bed at ten o’clock, hoping for a clear winter’s sky in the morning.

Over that wire on Christmas night last, the superintendent issued orders. There was snow in the air at dusk when they finished their late afternoon dinner; by eight o'clock, he had commanded the flanges (plows) on all his regular road engines. Throughout the entire line, orders had been sent to keep a close watch for any problems. The superintendent went to bed at ten o'clock, hoping for a clear winter sky in the morning.

He turned into bed but not into sleep. He had cut out his telegraph wire for the night but a telephone message from the agent down at the depot in the suburban city made him sit up wide awake. The storm was gaining. They were beginning to get trouble reports down at headquarters. The superintendent turned out of bed and began dressing. He cut in on the telegraph wire and began giving orders.

He got into bed but couldn’t fall asleep. He had disconnected his telegraph wire for the night, but a phone call from the agent at the depot in the suburb made him sit up wide awake. The storm was getting worse. They were starting to receive trouble reports at headquarters. The superintendent got out of bed and began to get dressed. He reconnected the telegraph wire and started giving orders.

He caught his train-master at the neighboring town and told him to meet him at 495, the last train into Jersey City that evening. He turned from the telegraph to the telephone and ordered the local livery man to get up to his house and take him down to the 11:42. He called the depot agent to hold that 11:42 until he arrived.

He met with the train master in the nearby town and asked him to meet at 495, the last train into Jersey City that night. He switched from the telegraph to the telephone and asked the local cab driver to come to his house and take him to the 11:42. He called the station agent to hold that 11:42 until he got there.

 

Winter days when the wind-blown snow forms mountains upon the tracks

Winter days when the snow blown by the wind piles up on the paths

 

The despatcher may have come from some lonely country station

The dispatcher may have come from a distant country station.

 

The superintendent is not above getting out and
bossing the wrecking-gang once in a great while

The superintendent isn’t too proud to step outside and check on the demolition crew from time to time.

 

When that superintendent came puffing into his office in the Jersey City terminal it was one o’clock of a blizzardy Sabbath morn. He dropped into a chair beside his chief [Pg 273]despatcher and took the entire situation in hand. Things looked pretty bad from every point of view. From up in the foothills came reports of discouraging nature, trains were losing time, they were having added trouble every hour in handling switches and cross-overs. At the terminal the switches were a most prolific source of annoyance. The intricacy of the interlocking system was being bothered by ice freezing about its exposed working parts.

When the superintendent walked into his office at the Jersey City terminal, it was one o’clock on a snowy Sabbath morning. He plopped down in a chair next to his chief [Pg 273]dispatcher and took charge of the situation. Things looked pretty bad from every angle. Reports were coming in from the foothills that were discouraging; trains were falling behind schedule, and they were facing more difficulties every hour with the switches and crossovers. At the terminal, the switches were a major source of frustration. The complexity of the interlocking system was being affected by ice building up around its exposed moving parts.

The superintendent was perplexed, but he did not show it. He kept lighting cigars and throwing them away half-smoked. And all the while he was sending orders over his wire. If a narrow strand of steel, stretching for miles through darkness and through storm could carry infectious courage, that wire carried the superintendent’s courage out to every far corner of his division through those early hours.

The superintendent was confused, but he didn't let it show. He kept lighting cigars and tossing them out half-smoked. Meanwhile, he was sending orders over the wire. If a thin strand of steel, stretching for miles through darkness and storms could carry contagious bravery, that wire transmitted the superintendent’s courage to every remote corner of his division during those early hours.

“Keep at it,” was the tenor of his message. “Keep everlastingly at it.”

“Keep going,” was the main idea of his message. “Keep at it endlessly.”

And between times he was planning how to help them to keep everlastingly at it. Men were summoned to report Sunday morning at the shops—they might need to make some quick repairs, and it is a matter of record on that division that a locomotive has been torn apart, entirely overhauled and placed in service again in twenty-four hours—others were ordered to stand by important switches against breakdowns in the interlocking.

And in the meantime, he was figuring out how to get them to stay focused on the task. Guys were called to report Sunday morning at the shops—they might need to make some quick repairs, and it’s recorded in that division that a locomotive has been completely taken apart, fully refurbished, and put back into service in twenty-four hours—others were told to be ready at critical switches to prevent breakdowns in the interlocking.

There were special problems in plenty to be considered, a new one arising every hour. One of them will suffice to show the measure of that superintendent’s problem that night.

There were plenty of special problems to think about, with a new one popping up every hour. Just one of them is enough to illustrate the scale of the superintendent's issue that night.

Up in a narrow pass between overhanging hills a much-delayed local, with a light road-engine, was still struggling to get the Christmas celebrators home. It was a hard proposition; and just a block back of the suburban train was chafing the midnight express through to Chicago—one of the road’s best trains. The superintendent saw in an instant that his main line stood in imminent danger[Pg 274] of being blocked. He caught Middleport, the station ahead of the struggling local, and ordered it side-tracked there for a moment.

Up in a narrow gap between the hills, a local train, which was running late, was still trying to get the Christmas partygoers home. It was a tough situation, and just a block behind the local, the midnight express to Chicago—one of the best trains on the route—was getting restless. The superintendent immediately realized that his main line was at serious risk of being blocked[Pg 274]. He contacted Middleport, the station ahead of the struggling local, and instructed them to temporarily sidetrack it.

“I want to get that midnight with her big engine ahead from there,” he explained to his despatcher.

“I want to get that midnight with her big engine ahead from there,” he explained to his dispatcher.

But the towerman at Middleport said that he could not move the siding-switch there; it was packed in with ice and snow.

But the towerman at Middleport said that he couldn't move the siding switch there; it was frozen solid with ice and snow.

“Tell him to get a pick-axe and shovel and get in at it,” said the superintendent.

“Tell him to grab a pickaxe and shovel and get to work,” said the superintendent.

“He says that it’s 20° below up there; they’ve swiped his shovel, and he hasn’t anything but a broom,” the despatcher returned.

“He says it's 20° below up there; they took his shovel, and he has nothing but a broom,” the dispatcher replied.

“A broom! Tell him a broom’s a God-send. He can sweep with the one end and pick with the other.”

“A broom! Tell him a broom is a lifesaver. He can sweep with one end and pick up with the other.”

Eight times that towerman tried there in the midst of the storm to open that switch and eight times he reported failure. Eight times the superintendent kept at him with his kind persistence, and the ninth time they reported that the midnight express with the best type of motor power on the division was ahead of the weak engine on the local.

Eight times that towerman tried in the middle of the storm to switch it on, and eight times he reported failure. Eight times the superintendent urged him on with his persistent kindness, and the ninth time they reported that the midnight express, powered by the best motor on the division, was ahead of the weak engine on the local.

And while the superintendent struggled at the far end of a telegraph wire with that towerman, there were a dozen other Middleports, each with its own different and equally difficult problem. Each required quick, intelligent solution. He solved each. The line stayed open. The superintendent stayed at his desk.

And while the superintendent fought at the far end of a telegraph wire with that towerman, there were a dozen other Middleports, each with its own unique and equally tough problem. Each one needed a quick, smart solution. He tackled them all. The line remained open. The superintendent stayed at his desk.

All that Sunday it snowed, and all that Sunday the superintendent was at his desk. He did not know the passage of the hours; the clicking sounder held his attention riveted. He worked all Sunday night and into Monday morning. There were 200 suburban trains to be brought into the terminal on Monday morning, and the commuter is a fussy soul about his train being on time. The superintendent knew that, and he was ready. He had extra men at the switches in the terminal yards, took[Pg 275] particular pains to have snow swept from the platforms of even the lowliest suburban station.

All Sunday it snowed, and all Sunday the superintendent was at his desk. He lost track of time; the clicking sounder kept his focus locked in. He worked all Sunday night and into Monday morning. There were 200 suburban trains scheduled to arrive at the terminal on Monday morning, and commuters are very particular about their trains being on time. The superintendent was aware of this, and he was prepared. He had extra staff at the switches in the terminal yards and made sure to have snow cleared from the platforms of even the smallest suburban station.

The trains came in on time that Monday morning, all save one. On that one train the regular fireman had been snowbound at his home upon the mountainside. They had to put on a green man to fire the engine—a raw-boned lad just off a freight. He made slow work of it, and the train was fourteen minutes late. That was the only exception to a clean record, a record made possible by long hours of work.

The trains arrived on schedule that Monday morning, except for one. The regular fireman had been stuck in the snow at his home on the mountainside. They had to bring in a rookie to fire the engine—an inexperienced guy just off a freight. He took his time, and the train ended up being fourteen minutes late. That was the only exception to an otherwise perfect record, a record achieved through long hours of effort.

“They ought to have been proud of that fight,” you say to the big boss. He grins at your ignorance.

“They should have been proud of that fight,” you say to the big boss. He smirks at your lack of understanding.

“Proud?” he laughs. “They raised hell with me because we had 387 laid out fourteen minutes.”

“Proud?” he laughs. “They went crazy on me because we had 387 set up for fourteen minutes.”

 

 


CHAPTER XVII

THE G. P. A. AND HIS OFFICE

THE G. P. A. AND HIS OFFICE

He has to Keep the Road Advertised—Must be an After-dinner Orator, and Many-sided—His Geniality, Urbanity, Courtesy—Excessive Rivalry for Passenger Traffic—Increasing Luxury in Pullman Cars—Many Printed Forms of Tickets, etc.

He needs to keep the service he advertised—Must be a great speaker after meals and adaptable—His friendliness, politeness, and respect—Strong competition for passenger traffic—Increasing luxury in Pullman cars—Different printed ticket types, etc.

 

We have already called the division superintendent the Prince in the realm of railroad operation. But there is another, whom we see when we leave operation and consider traffic—another who might also be called Prince—Prince Charming. This prince of charm of the railroad is the general passenger agent. To a large proportion of folk he is almost the personification of the railroad itself. His signature, appearing upon each of the railroad’s tickets and time-tables, is multiplied a million times a year. In his own self he appears many, many times as the road’s mouthpiece. His evening clothes must always be kept in press and moth-balls, for his oratory is at all times close to the tap. His wit is ready, his tongue a good arguer for his line. At dinners of Chambers of Commerce and Boards of Trade, his urbanity is profound, his remarks to the point; and the road gets the advertising.

We have already referred to the division superintendent as the Prince in the world of railroad operations. But there's another figure we see when we shift our focus to traffic—another who could also be called Prince—Prince Charming. This charming prince of the railroad is the general passenger agent. For many people, he is almost the embodiment of the railroad itself. His signature appears on every ticket and timetable, added millions of times a year. He frequently acts as the voice of the railroad. His formal wear needs to be always ready and well-maintained, as he is often called upon to speak. His wit is sharp, and he's a skilled debater for his line. At dinners for Chambers of Commerce and Boards of Trade, his charm is impressive, and he makes remarks that are direct; the railroad benefits from the exposure.

For the general passenger agent is per se, an advertiser. There are two affiliated and yet quite distinctive functions to his office. The older function, the one for which it was really created when railroads were young, is that of issuing tickets and selling them. The newer function, and to-day the all-important function, is that of keeping the road before the eyes of the travel-mad public—an advertising function. A few years ago, a big Eastern road had to change general passenger agents because of this very[Pg 277] thing. The man who had held the job was in almost every way absolutely efficient. He had been reared in the routine of his office; he knew its vast details as well as any man might ever hope to know them. But he was a detail man, and there he stopped. The road needed more of a figurehead, a better advertiser. The late George H. Daniels was in many respects the best passenger agent that American railroading has ever known. He was the forerunner of the general passenger agent of to-day—a well-known figure in the great State that his railroad served, being interviewed by reporters—and lady reporters, too—on every conceivable subject in the public eye; addressing dinners in metropolitan New York, or in suburban Yonkers, or anywhere else in the State, with rare facility, yet now and then adroitly bringing in reference to the “four-track trail” by which he was employed.

For the general passenger agent is per se, an advertiser. There are two connected yet distinct roles in this position. The older role, which was the main purpose when railroads first began, is issuing and selling tickets. The newer role, and now the most important one, is keeping the railroad in the public eye—an advertising role. A few years back, a major Eastern railroad had to replace its general passenger agent for this very reason. The person who held the job was nearly flawless in every respect. He had grown up in the routine of his office; he knew its extensive details better than anyone could ever hope to. But he was all about the details, and that was it. The railroad needed someone more like a figurehead, a better advertiser. The late George H. Daniels was, in many ways, the best passenger agent American railroading has ever seen. He was the trailblazer for today’s general passenger agent—a well-known figure in the large State his railroad served, often interviewed by reporters—and lady reporters, too—on every topic in the public spotlight; speaking at dinners in metropolitan New York, or in suburban Yonkers, or anywhere else in the State, with remarkable ease, while occasionally skillfully referencing the “four-track trail” he worked for.

Other roads took heed of Daniels. The general passenger agent became less and less a man of office routine and of ticket detail, more and more of a public figure. He called Mayors of important cities by their first names; he kept close to the pulsing heart of the public press by friendly intimacy with the reporters; spoke at two, three, four dinners a week. The Prince Charming of the railroad is, indeed, a development.

Other railroads noticed Daniels. The general passenger agent became less and less of a desk worker dealing with ticket details and more and more a prominent public figure. He addressed mayors of major cities by their first names; he stayed connected with the vibrant world of the media through friendly relationships with reporters; he spoke at two, three, sometimes four dinners each week. The Prince Charming of the railroad is truly a new phenomenon.

But behind the smiles of this prince, behind the phraseology of words spoken or written that glorify “the road,” there is a serious aspect of his life. He must capitalize that splendid urbanity, that jocose wit, into ticket-sales. In the beginning he was created to sell tickets, and sell tickets he must. On his ability to sell tickets, and not as a popular public figure, will he be measured by the board of directors—that delegation of grim-faced gentlemen, who place small market value on either urbanity or jocosity.

But behind this prince’s smiles, and behind the flowery language used to praise “the road,” there’s a serious side to his life. He needs to turn that charming personality and playful humor into ticket sales. From the start, he was meant to sell tickets, and that’s what he must do. The board of directors will judge him based on his ticket sales, not his popularity as a public figure—these are a group of stern-looking men who don’t place much value on charm or humor.

So, while the general passenger agent presents his smiling face to the outside world, he is a man of system, no mean executive there within the inner. He must organize[Pg 278] to sell his tickets. There is an inner organization of no small moment in the passenger office of any sizable railroad. In the first place, the area from which traffic is to be drawn is divided into districts. General agents or assistant general passenger agents (the title varies widely on the different railroads) are assigned to each. This traffic area is far larger than the area covered by one railroad system. It is generally nation-wide, while some of the biggest of our railroads maintain ticket-offices in the large cities all the way around the world. They are to-day fighting almost as sharply for American traffic in Paris or in London as they fight in Clark Street, Chicago, or in Broadway, New York.

So, while the general passenger agent presents a friendly image to the world, he is a systematic and capable executive behind the scenes. He must organize[Pg 278] to sell his tickets. There is a significant internal structure in the passenger office of any large railroad. First, the area from which traffic is targeted is divided into districts. General agents or assistant general passenger agents (the titles can vary greatly between different railroads) are assigned to each. This traffic area is much larger than the area covered by a single railroad system. It typically spans the entire nation, and some of the largest railroads even have ticket offices in major cities around the world. They are competing as fiercely for American traffic in Paris or London as they do on Clark Street in Chicago or Broadway in New York.

For it is a fight and an endless fight, which the Prince Charming—he of the urbane smiles—must wage. Despite the constant consolidating processes of our railroads, there are few large territories that are the exclusive field of any one road. The most of them must fight for their business—particularly for their profitable long-distance business. The fight divides itself between the freight and passenger traffic departments. No wonder, then, that the general passenger agent must be a many-sided man.

For it’s a battle, and an ongoing one, that Prince Charming—the guy with the charming smile—has to deal with. Even with the continuous development of our railroads, there aren’t many large areas that belong to just one line. Most of them have to compete for business—especially for the lucrative long-distance routes. The competition splits between the freight and passenger sectors. It’s no surprise that the general passenger agent has to be a well-rounded person.

From his district offices, there scurries forth a corps of smooth-tongued, quick-witted young men—the travelling passenger agents. These young men are skirmishers. They are up and down the steel highways of the nation, thirty days out of the month, skirmishing for business. Each carries in an inner pocket a wad of annual passes—such as might make any statesman green with envy. Those passes cover every steam line in the territory that is assigned to him and are return courtesy for the neat little cards which his road in turn issues to the traffic solicitors of other roads.

From his district offices, a team of smooth-talking, quick-thinking young men rushes out—the traveling passenger agents. These young men are the front line. They’re on the railways across the country thirty days out of the month, chasing after business. Each one carries a stash of annual passes in an inner pocket—enough to make any politician envious. Those passes are valid on every steam line in their assigned territory and are given in exchange for the neat little cards that their railway issues to the sales agents of other railroads.

In other days these skirmishers carried forth business which sometimes approached cut-throat tendencies. The weaker lines in hotly competitive territory—lines which, running fewer high-grade trains and running them at[Pg 279] slower speed—which were naturally at a disadvantage, sought to obtain at least their normal share of passenger traffic, by sharp work. After that their stronger brethren often showed their religious belief in fighting them by fire. Tickets were sold at less than advertised rates to certain favored individuals; sometimes a few passes, adroitly placed, did the business. In these days those sharp things are forbidden, and the young man, soliciting railroad traffic, who breaks the rules of the game runs the risk of worse than facing an angry boss, getting discharged; perhaps he can see the doors of a Federal prison opening for him.

In the past, these skirmishers engaged in tactics that sometimes got pretty ruthless. The weaker players in highly competitive areas—those that operated fewer high-quality trains and ran them at[Pg 279] slower speeds—were obviously at a disadvantage and tried to secure their fair share of passenger traffic through sharp practices. After that, their stronger counterparts often demonstrated their willingness to fight back aggressively. Tickets were sold for less than advertised prices to certain favored individuals; sometimes a few cleverly placed passes did the trick. Nowadays, those sharp practices are banned, and a young man trying to attract railroad traffic who breaks the rules risks facing consequences worse than just an angry boss or getting fired; he might find himself staring down the possibility of going to Federal prison.

So the fellow who skirmishes for the weak road has a hard time of it in these piping days. Passenger traffic, like kissing, seems to go by favor nowadays; and how hard the travelling passenger agent works to curry that favor! He drops off a local at some way-station, there is a smile and perhaps a cigar for the country-boy who sells tickets there, for the Interstate folk have not sent any one to prison yet for offering either a smile or a cigar. The T. P. A. knows that the local agent cannot, under the rules that govern him, recommend routes that connect with and extend beyond the line which gives him employment. Still, sometime the country agent may be approached by a man who demands that a connecting road be suggested for him, and the T. P. A. can see that man, without even shutting his eyes. If the country agent will only remember the nice T. P. A. that the Transcontinental sent in there a month before, and the good kind of cigars he dispenses, the Transcontinental may get a part of the haul on a long green ticket. Perhaps the man will be taking his wife, and there will be two of the long green tickets. Perhaps there will be a whole party to be routed over the Transcontinental—the T. P. A. can imagine almost anything as he swings overland in the dreary locals from way-station to way-station.

So the guy who fights for the low-traffic routes has a tough time in these busy days. Passenger travel, much like getting a kiss, seems to depend on who's in favor these days; and you can see how hard the traveling passenger agent works to gain that favor! He drops off a local at some way station, shares a smile and maybe a cigar with the country boy selling tickets there, since the Interstate folks haven't sent anyone to jail yet for offering a smile or a cigar. The T.P.A. knows that the local agent can’t, according to the rules he follows, recommend routes that connect with and go beyond the line that pays him. Still, sometimes the country agent might get approached by someone asking for a suggestion for a connecting road, and the T.P.A. can notice that person without even blinking. If the country agent just remembers the nice T.P.A. from Transcontinental who visited a month ago and the good cigars he hands out, Transcontinental might get part of the business on a long-distance ticket. Maybe the guy will bring his wife along, so there'll be two long-distance tickets. Perhaps a whole group will need to be routed over Transcontinental—the T.P.A. can imagine almost anything as he travels across the dull locals from station to station.

Sometimes a wire from his chief quickly changes his[Pg 280] schedule. The Magnificent Knights of the Realm—or some other impressive order of that sort—are to hold their annual convention at Oshkosh, and the T. P. A. must hustle down to Bingtown to see that Transcontinental gets the haul of the delegation that will go to Oshkosh from the bustling little community. He scurries into Bingtown to locate the officers of the local lodge of the M. K. O. R. there. On the train there may be a T. P. A. from some rival system—they are all partners in misery. The Transcontinental man will probably drop off the opposite side of the train at Bingtown from the crowded depot platform—it’s an old trick of the T. P. A.—and be tearing over the pages of the Bingtown directory before that train is out of town again. Once located, the officers of that lodge of M. K. O. R. must be pleasantly instructed in the advantages of Transcontinental—the speed of its trains, the safety of its operation, the convenience of its terminals, the scenic splendors along the way, the excellence of its dining-car service; all these things are spun with convincing eloquence by the travelling passenger agent.

Sometimes a message from his boss quickly changes his[Pg 280] schedule. The Magnificent Knights of the Realm—or some other impressive group like that—are holding their annual convention in Oshkosh, and the T. P. A. has to rush down to Bingtown to make sure Transcontinental gets the transportation for the delegation going to Oshkosh from that busy little town. He hurries into Bingtown to find the officers of the local lodge of the M. K. O. R. There might be a T. P. A. from a competing system on the train—they're all in the same boat. The Transcontinental guy will probably get off on the opposite side of the train at Bingtown from the crowded depot platform—it’s an old trick of the T. P. A.—and will be flipping through the pages of the Bingtown directory before the train is even out of town. Once found, the officers of that lodge of M. K. O. R. have to be nicely informed about the benefits of Transcontinental—the speed of its trains, the safety of its operations, the convenience of its terminals, the beautiful views along the route, and the quality of its dining-car service; all these points are presented with persuasive flair by the traveling passenger agent.

A few years ago, two travelling passenger agents, whose lines supplement one another to make a through route across the continent, went down into an Eastern manufacturing city to land business bound west to a national convention of one of the biggest of the fraternal orders. There were other passenger men heading toward that same territory, and the two men from the connecting lines made an offensive and defensive alliance. When they reached this town, they found that the chief officers of the local lodge were two city detectives and a police justice. All three of the city officers showed little enthusiasm about the coming convention. The passenger men took off their coats—figuratively—and pitched in.

A few years ago, two traveling passenger agents, whose routes complemented each other to create a direct path across the country, went to an Eastern manufacturing city to secure business headed west for a national convention of one of the largest fraternal orders. Other passenger agents were also heading to the same area, so the two men from the connecting lines formed a partnership. When they arrived in the town, they discovered that the main leaders of the local lodge were two city detectives and a police judge. All three city officials seemed uninterested in the upcoming convention. The passenger agents rolled up their sleeves and got to work.

For three days, they ran up an expense account that must have all but paralyzed the auditors of their companies, but they accomplished results. After the first day[Pg 281] of entertainment, the police justice said that there would be an even dozen of them for the three-thousand-mile run, which was going some. Most passenger men would have rested content on those laurels, but this combination used that first day only to whet their appetites. They started briskly out on the second, a little fagged, but still in fighting trim, and by that night the two detectives united in promising one or two filled Pullmans. The third day saw the two traffic solicitors nearly dead, and the well-seasoned city officials just in fine trim. The trim must have been fine, for that night they completed arrangements for one of the biggest special train movements of that year: two hundred and fifty enthusiastic brethren went three-quarters of the way across the continent and back as a result of the work of these passenger men.

For three days, they racked up an expense account that probably made the auditors at their companies freeze in shock, but they got results. After the first day[Pg 281] of entertainment, the police justice mentioned there would be a dozen of them for the three-thousand-mile trip, which was impressive. Most passenger people would have been satisfied with those achievements, but this group used that first day just to fuel their excitement. They set off energetically on the second day, a bit tired but still ready for action, and by that night, the two detectives promised one or two fully booked Pullman train cars. By the third day, the two traffic solicitors were nearly exhausted, while the experienced city officials were in great shape. They must have been in great shape because that night they finalized plans for one of the biggest special train journeys of the year: two hundred and fifty enthusiastic members traveled three-quarters of the way across the continent and back thanks to the efforts of these passenger people.

Once a travelling passenger agent went nearly too far in this entertainment business. He got business, miles and miles and miles of it, but he also got drinking far too heavily. One day, when he came into the general offices very much the worse for entertaining, he bumped into no less a man than the president of the road. That president was a strict old soul. He had church connections, and he used to lecture his Sunday School class on the evils of the liquor habit. He decided to make an example of this young whelp of a passenger agent from off the road.

Once, a traveling passenger agent got a bit too caught up in the entertainment business. He had loads of business, but he also drank way too much. One day, when he walked into the office looking worse for wear from his partying, he ran into none other than the president of the railroad. This president was a serious man. He had ties to the church and would lecture his Sunday School class about the dangers of drinking. He decided it was time to make an example out of this young passenger agent.

But just as the sentence was about to be pronounced, the general passenger agent interfered. He went straight to the president and the wrath of an honest man was in his eye.

But just as the sentence was about to be announced, the general passenger agent stepped in. He went directly to the president, and the anger of an honest man was evident in his eyes.

“We don’t intend to have drunken men working here,” the president kept saying. “It’s the example—”

“We don’t plan on having drunk men working here,” the president kept saying. “It’s about setting an example—”

“If he drinks,” said the G. P. A., “it’s my fault, and I’m the man to let go.”

“If he drinks,” said the G. P. A., “it’s my fault, and I’m the one to take the blame.”

The president let his eyeglasses drop in astonishment.

The president dropped his glasses in shock.

“You?” he said.

"You?" he said.

“I’m guilty,” said the G. P. A. “This man goes[Pg 282] everywhere to get business for us, and he gets it. He kneels with the preacher, he talks high art with the Browning societies, and he gets drunk with the drinkers—all in the name of this railroad system. Now we propose to kick him out, still in the name of this railroad system.”

“I’m guilty,” said the G.P.A. “This man goes[Pg 282] everywhere to secure business for us, and he actually gets it. He prays with the preacher, discusses high art with the Browning societies, and drinks with the drinkers—all for the sake of this railroad system. Now we plan to kick him out, still for the sake of this railroad system.”

The president saw the point, and together they took hold of the T. P. A. and made him a decent, sober man. To-day he is one of the most efficient officers of that very road, and he owes it all to that broad-minded G. P. A.

The president got the idea, and together they took charge of the T. P. A. and turned him into a respectable, sober man. Today, he is one of the most capable officers of that very railroad, and he owes it all to that open-minded G. P. A.

Geniality, urbanity, courtesy are the major part of a travelling passenger agent’s equipment, as they are part of his chief’s in these days, when the rates have ceased to enter into the fight for traffic.

Geniality, urbanity, and courtesy are essential qualities for a travel agent today, just as they are for their bosses, in this era when rates are no longer the main factor in attracting customers.

Rates?

Prices?

The rates must be the same nowadays by all routes of the same class; and so the T. P. A. must bring out the excellence of his line, leaving none behind because of a false sense of modesty. He is silent about other roads, save as they may lead to and from the system that he represents. You want to go to Kickapoo. You could go to Milltown by the Transcontinental and get from there to Kickapoo most easily by the main line of the St. Louis Southwestern, but the travelling passenger agent frowns his first frown at the very suggestion. The St. Louis Southwestern is the worst competitor that Transcontinental has for passenger traffic, and the T. P. A. does not propose to send business over its rails. So he ignores your suggestion.

The rates need to be the same these days for all routes in the same class; therefore, the T.P.A. must highlight the quality of his line, making sure none are left out due to an unwarranted sense of modesty. He stays quiet about other roads, except for how they connect to the system he represents. You want to go to Kickapoo. You could travel to Milltown via the Transcontinental and easily reach Kickapoo from there using the main line of the St. Louis Southwestern, but the traveling passenger agent frowns at the very idea. The St. Louis Southwestern is Transcontinental's biggest rival for passenger traffic, and the T.P.A. has no intention of sending business that way. So, he brushes off your suggestion.

“We have our own line into Kickapoo,” he tells you—the old smile returning. “You won’t have to leave Transcontinental.”

“We have our own connection to Kickapoo,” he tells you, the familiar smile returning. “You won’t have to leave Transcontinental.”

And such a line! It happens to be a branch of the worst jerkwater type. To reach Kickapoo over Transcontinental you must go to Milltown and change from the comfortable Limited to a less comfortable train, which takes you to Quashalong Junction. There you find a seat on a local which jogs along at twenty miles an hour for the greater part of the afternoon until you get into Miller’s[Pg 283] Forks. When you reach Miller’s Forks you almost abandon hope. For the thirty-mile stretch from that cross-roads over into Kickapoo is a grass-grown stretch of half-neglected track over which a combination freight and passenger-train—adequately described on the time-card as mixed—ambles once in twenty-four hours. By the time you have finished that trip you will have arrived in Kickapoo without leaving the rails of the Transcontinental, but you will also probably have registered a vow never to travel on them again, if they can be avoided.

And what a route! It's one of those really out-of-the-way places. To get to Kickapoo on the Transcontinental, you have to go to Milltown and switch from the comfortable Limited train to a less comfy one that takes you to Quashalong Junction. There, you hop on a local train that creeps along at twenty miles an hour for most of the afternoon until you reach Miller’s[Pg 283] Forks. When you arrive at Miller’s Forks, you might almost lose hope. The thirty-mile stretch from that intersection into Kickapoo is a overgrown, neglected track where a mixed freight and passenger train, as it's called on the schedule, only makes its rounds once every twenty-four hours. By the time you finish that journey, you'll have made it to Kickapoo without ever leaving the Transcontinental tracks, but you’ll probably also swear off traveling this way again if you can help it.

Right there is a traffic mistake. If the T. P. A. had been wise he would have swallowed his hatred of St. Louis Southwestern and recommended that you use it for that stretch from Milltown to Kickapoo. He let his zeal for his road overrun his business judgment. A good many of them do. Only the other day a man walked into a railroad station of a small city in the Southern Tier of New York State and announced that he wanted to hurry through to Binghamton.

Right there is a traffic mistake. If the T.P.A. had been smart, he would have set aside his dislike for St. Louis Southwestern and suggested that you take it for the stretch from Milltown to Kickapoo. He let his passion for his railway cloud his business judgment. A lot of them do this. Just the other day, a guy walked into a train station in a small city in the Southern Tier of New York State and said he wanted to get to Binghamton quickly.

“We have a train in five minutes, our 12:12,” said the agent, all smiles.

“We have a train in five minutes, our 12:12,” the agent said, smiling widely.

The man hesitated. He wanted to do two or three errands in that small city before he went on to Binghamton, and so he asked the leaving time of the next train.

The man hesitated. He wanted to run a couple of errands in that small city before heading to Binghamton, so he asked what time the next train was leaving.

“Nothing until 6:18,” the agent told him.

“Nothing until 6:18,” the agent said to him.

“That will be too late for me to get into Binghamton,” the passenger said. The agent did not reply, but turned his attention to other persons who were waiting at the ticket-window. But the man from Binghamton was still perplexed. An agent of the news company who ran the stand in that station, came over and helped him out.

“That will be too late for me to get to Binghamton,” the passenger said. The agent didn’t respond but focused on other people waiting at the ticket window. However, the man from Binghamton was still confused. An agent from the news company that operated the stand at the station came over and assisted him.

“The —— (mentioning a rival and paralleling road) gets a train out of here for Binghamton at 3:30,” he explained.

“The —— (mentioning a rival and paralleling road) has a train leaving for Binghamton at 3:30,” he explained.

The passenger thanked the news-agent, for his problem had been lightened and started out for the other station.[Pg 284] When he was gone, the ticket-seller summoned the newsman and threatened to have him fired.

The passenger thanked the newsagent because his problem had been eased and made his way to the other station.[Pg 284] Once he left, the ticket seller called the newsman over and threatened to get him fired.

But there is a new order of things coming to pass even in this hot rivalry for getting passenger traffic. Long ago, C. F. Daly, who is to-day vice-president in charge of traffic for the New York Central lines, was in charge of the city ticket-office of the Burlington, in Omaha. Those were days when no loyal traffic-man was ever supposed even to breathe the name of a competing road. But Daly held his loyalty firm, and still went straight against that absurd rule. If a woman came into his office and, after the way of some women travellers, finally decided that she wished to travel over the rival Northwestern, he would not let her get out of his office. He would give her a comfortable seat, and perhaps a magazine or paper to read, and send one of his office-boys over to the Northwestern office to buy a ticket for her. Sometimes before the office-boy could get out of the place the woman would change her mind in favor of the Burlington. If she did not, Daly did not worry. He knew that he was of the new order of railroaders.

But a new way of doing things is emerging even in this fierce competition for passenger traffic. Long ago, C. F. Daly, who is now the vice-president in charge of traffic for the New York Central lines, was running the city ticket office for the Burlington in Omaha. Back then, no dedicated traffic agent was ever expected to even mention a competing train line. But Daly remained loyal and openly defied that ridiculous rule. If a woman came into his office and, like some female travelers do, ultimately decided she wanted to travel with the rival Northwestern, he wouldn't let her leave his office. He would offer her a comfortable seat, maybe a magazine or a newspaper to read, and send one of his office boys over to the Northwestern office to buy her a ticket. Sometimes, before the office boy could even get out the door, the woman would change her mind and choose the Burlington instead. If she didn't, Daly wasn’t concerned. He knew he was part of the new breed of railroaders.


Come back, for a final moment, to the travelling passenger agent. He may be forgiven an over-zeal for the line which employs him, for that has been his training from the beginning, and—which is far more to the point—he is being measured by the results that he accomplishes. The road does not pay him a salary and pay his heavy expense account (which the auditor generally permits to contain various unvouchered items for entertainment) without expecting results.

Come back, for one last moment, to the traveling passenger agent. He can be excused for being overly enthusiastic about the company that employs him; that's how he was trained from the start, and—more importantly—he is being evaluated based on the results he delivers. The company doesn’t pay him a salary and cover his hefty expense account (which the auditor usually allows to include various unverified entertainment costs) without expecting results.

If he is a new man in the territory, he is measured against his predecessor. Afterwards, he is measured month by month, against the corresponding month of the preceding year. All tickets which were sold from his territory, and in which his road shares, are credited to his influence. It becomes a matter of cold calculations and of [Pg 285]dollars and cents. If this April does not show an increase over April of last year, the T. P. A. must make a mighty good explanation to his chief. It will have to be famine or pestilence or something nearly as bad to justify the slump in ticket sales. An insinuation on his part that a reduction of the service of his road was responsible for the slump would never be accepted at headquarters.

If he's new in the area, he's compared to the person before him. After that, he's measured month by month against the same month from the previous year. All tickets sold from his area that include his share are counted as his success. It turns into a matter of cold calculations and [Pg 285]dollars and cents. If this April doesn't show an increase over last April, the T. P. A. will have to come up with a really good explanation for his boss. It’ll have to be something like a famine or a plague or something almost as bad to explain the drop in ticket sales. If he hints that a cut in his road's service caused the drop, it won't be accepted at headquarters.

 

The New York Central Railroad is building a new Grand Central Station in New York
City, for itself and its tenant, the New York, New Haven & Hartford Railroad

The New York Central Railroad is building a new Grand Central Station in New York City for itself and its tenant, the New York, New Haven & Hartford Railroad.

 

The concourse of the new Grand Central Station, New York,
will be one of the largest rooms in the world

The main hall of the new Grand Central Station in New York will be one of the largest rooms in the world.

 

South Station, Boston, is the busiest railroad terminal in the world

South Station in Boston is the busiest train station in the world.

 

The train-shed and approach tracks of Broad Street Station, Philadelphia,
still one of the finest of American railroad passenger terminals

The train shed and approach tracks of Broad Street Station in Philadelphia are still some of the best railroad passenger terminals in the United States.

 

So, all in all, the life of the travelling passenger agent is no sinecure. It is easiest when he is in the home territory of his road, rather pleasant when that road is non-competitive. But when he is out in “foreign” territory, fighting for a road which is hardly more than a name to the folk with whom he comes in contact, his difficulties increase; when, if his road is one of the weaker fry, its trains slower and less frequent than some of the other trunk-lines, his difficulties increase. The differential-fares by which the slower competing roads are permitted by their stronger brethren to charge a reduced rate between important distant traffic points were adopted to help to equalize this difficulty. But the differentials do not count, neither do the differential lines now get their share of the through business. Last year fifty per cent of the passengers between New York and Chicago went on the eighteen-hour train, even though the regular full fare of $20 in each direction is increased by an excess fare of $10, aside from the Pullman rates. Twenty-five per cent more travelled on the limited trains, which makes an excess of $5, in addition to Pullman rates, in each direction. It begins to look as if the American public were willing to pay for added comfort and convenience. Pullman operation has doubled within the past ten years. Pullman chair-cars are operated to-day on hundreds of miles of branch line railroads that would not have dreamed of such a luxury a decade ago.

So, overall, the life of a traveling passenger agent isn’t easy. It’s the simplest when he’s in his own territory, and pretty nice when that territory isn’t competitive. But when he’s out in unfamiliar areas, trying to promote a route that’s barely recognized by the people he meets, his challenges grow; especially if his route is one of the lesser-known ones, with trains that run slower and less frequently than some of the major lines. The differential fares that allow slower competing routes to charge a lower rate between key long-distance points were introduced to help balance this issue. However, these differentials don’t really help, and the slower routes still aren’t getting a fair share of the through traffic. Last year, fifty percent of the passengers between New York and Chicago chose the eighteen-hour train, even though the standard full fare of $20 each way is boosted by an extra $10, not including Pullman rates. An additional twenty-five percent traveled on the limited trains, which come with an extra $5, plus Pullman rates, for each direction. It seems like the American public is willing to pay for more comfort and convenience. Pullman operations have doubled in the past decade. Pullman chair cars are now running on hundreds of miles of branch line railroads that wouldn’t have even considered such luxury ten years ago.

In fact, we are moving toward first-class and second-class passenger service by leaps and bounds. Less than twenty years ago the New York Central established its Empire[Pg 286] State Express between New York and Buffalo, and, by means of the almost marvellous resources of its advertising department, made it the most famous train in the world. Save for a single parlor car or two, it has always been a day-coach train, no excess fare being charged. Yet for many years (in recent years its running-time has been slightly lengthened) it was the fastest regular long-distance train in the world. Still, in the judgment of railroaders to-day, another Empire State would be a mistake, even though the original is, day in and day out probably one of the most popular and profitable express trains in the world. But the judgment is different: the Lehigh Valley, running the competing Black Diamond, between New York and Buffalo, has already found it advisable to make its equipment all Pullman.

In fact, we are rapidly advancing toward first-class and second-class passenger service. Less than twenty years ago, the New York Central launched its Empire[Pg 286] State Express between New York and Buffalo, and thanks to the incredible efforts of its advertising department, it became the most famous train in the world. Apart from one or two parlor cars, it has always been a day-coach train, with no extra fare charged. However, for many years (though its travel time has been slightly extended in recent years), it was the fastest regular long-distance train globally. Yet, according to today's railroad experts, creating another Empire State would be a mistake, even though the original is likely one of the most popular and profitable express trains out there. The view is different: the Lehigh Valley, which runs the competing Black Diamond between New York and Buffalo, has already decided to make its entire fleet Pullman cars.


Just as the travelling passenger agent forms the stock from which many of the general passenger agents are finally formed, so does the country agent aspire to the day when he will be given territory and sent out with his gripsack, to sell transportation upon the road. Sometimes, though, as in Daly’s case, the road to traffic titles comes by way of the city ticket-offices. These form an important function of the railroad’s passenger department. They are regulated carefully, through an inter-railroad harmony, as expressed in the great national passenger associations. We have already seen how they sell mileage-books and “scrip” on their own account. For instance, a sort of tacit agreement specifies how many ticket-offices a railroad may maintain in a given city. Otherwise, the biggest and richest road might completely overshadow its weaker neighbor in the number as well as in the magnificence of its agencies. So an unwritten agreement, which is as strict in its way as the law on cutting rates, states that this city may have so many offices for any road, and that so many. It has become an exact rule.

Just like how the traveling passenger agent is the foundation for many general passenger agents that come later, the country agent dreams of the day when they'll be given territory and sent out with their bag to sell transportation along the road. However, sometimes, as in Daly’s case, the path to traffic titles goes through the city ticket offices. These play an essential role in the railroad's passenger department. They are carefully regulated through an inter-railroad collaboration, as outlined in the major national passenger associations. We've already seen how they sell mileage books and "scrip" on their own behalf. For example, there's an unspoken agreement that determines how many ticket offices a railroad can have in a specific city. Otherwise, the largest and wealthiest railroad could completely overshadow its smaller competitor in both the number and grandeur of its offices. Therefore, there’s an unwritten rule, just as stringent as the law regarding rate cuts, that states this city can have a certain number of offices for any railroad, and that many for another. It has turned into a precise standard.

The city ticket-offices, situated at advantageous corners[Pg 287] in the various busy centres of metropolitan towns, and towns having metropolitan ambitions, save the average man a long trip, perhaps, to the station. They will sell tickets, check baggage, answer innumerable questions. Answering questions remains one of the big functions of the passenger-man.

The city ticket offices, located at convenient corners[Pg 287] in the various bustling areas of big cities and towns with big-city aspirations, save the average person a long trip to the station. They sell tickets, check baggage, and answer countless questions. Answering questions is still one of the main tasks of the passenger service staff.

Only recently, a sign was hung in a city ticket-office of one of the large railroads in New York, which read:

Only recently, a sign was put up in a city ticket office of one of the major railroads in New York that said:

“Remember that we are Here to Sell Tickets as well as Give Information.”

“Remember that we're here to sell tickets as well as provide information.”

That sign was a mistake. It was an affront to every person who entered that ticket-office, and remember that every person who enters a ticket-office is at least a potential passenger for the railroad that operates it. It is only charitable to believe that the agent meant to say: “Remember that we are here to give information as well as to sell tickets,” for the giving of information is a function of a passenger ticket office. So important has this function become, that the railroads have established desks in the largest of these city offices at which no tickets are sold, but where questions are answered and railroad, steamship, and hotel folders given out. “Public Service stations,” the New York Central has begun to call its city ticket-offices and, furthering this idea of courtesy and affability, its general passenger agent has opened a school for the training of its agents. They are taught to answer questions quickly and accurately, and to be, above all things, courteous to the persons who come before them and the potential travellers.

That sign was a mistake. It was an insult to everyone who walked into that ticket office, and let’s not forget that anyone who enters a ticket office could be a future passenger for the railroad that operates it. It’s fair to think that the agent meant to say, “Remember that we’re here to provide information as well as sell tickets,” because providing information is a key role of a passenger ticket office. This role has become so important that railroads have set up desks in their largest city offices where no tickets are sold, but questions are answered and brochures for railroads, steamships, and hotels are distributed. The New York Central has started calling its city ticket offices “Public Service stations,” and to promote this idea of courtesy and friendliness, its general passenger agent has created a training program for agents. They learn to respond to questions quickly and accurately, and above all, to be courteous to the people who approach them and potential travelers.


Just a final look before we leave this passenger department, at its equipment. Its complications are large. Take this matter of tickets, for instance. While the financial department of the road will receive the money that comes in for their sales, and the auditing department takes good care as to the accuracy of the agent’s returns, the passenger department has charge of printing and issuing[Pg 288] the contract slips by which it agrees to convey its passengers. There is a multiplicity of forms of these, each bearing the signature of the general passenger agent.

Just a final look before we leave this passenger department at its equipment. Its complexities are significant. Take the issue of tickets, for example. While the financial department of the railway collects the money from their sales, and the auditing department ensures the accuracy of the agent’s returns, the passenger department is responsible for printing and issuing[Pg 288] the contract slips that confirm their agreement to transport passengers. There is a variety of these forms, each featuring the signature of the general passenger agent.

On smaller roads, the number of forms of local tickets is greatly reduced by writing or stamping the name of the destination on tickets. On a single branch line, with 25 stations, just 600 different styles of printed railroad tickets would be required otherwise; you can imagine the number of styles required for an average system of 1,000 stations. Fortunately, for the passenger department, the use of simplified forms of tickets, where adroit cutting and tearing makes possible the use of a single ticket form for an entire division, has reduced the big ticket-printing bills. Only recently, a machine, on the order of a cash register, has been invented, from which a ticket, accurately stamped and dated, with the destination indelibly printed, can be delivered as demanded.

On smaller roads, the variety of local tickets is significantly reduced by writing or stamping the destination name on the tickets. On a single branch line with 25 stations, you would need 600 different printed railroad ticket styles; just imagine how many styles would be necessary for an average system with 1,000 stations. Luckily for the passenger department, using simplified ticket forms, where clever cutting and tearing allows one ticket form to serve an entire division, has lowered the large ticket-printing costs. Recently, a machine similar to a cash register has been created that can produce a ticket that is accurately stamped and dated, with the destination printed in a way that lasts, as requested.

Still, with all these simplified forms of tickets, a big road will hardly carry less than 5,000 standard forms. Then there will be anywhere from a dozen to twenty special forms a week that will have to be printed—for excursions, conventions, and special train movements of every sort. The ticket-printing bill of a big road will easily exceed $40,000 a year. Its folders will cost not less than $50,000, while the twelvemonths’ bill for newspaper advertising will more than exceed the combined figure of these two.

Still, with all these simplified ticket formats, a major railway will rarely carry fewer than 5,000 standard tickets. In addition, there will be anywhere from a dozen to twenty special tickets each week that need to be printed—for trips, conventions, and various special train services. The ticket-printing expenses for a large railway will easily surpass $40,000 a year. Its brochures will cost at least $50,000, while the annual bill for newspaper advertising will exceed the total of these two amounts.

All these details come under the jurisdiction of that urbane general passenger agent. He supervises, in another department, the making and the readjustment of rates—this last a seemingly endless task.

All these details fall under the responsibility of that sophisticated general passenger agent. He oversees, in another department, the setting and adjusting of rates—this last being a seemingly never-ending job.

To make up rate-sheets, either in the freight or in the passenger department, requires expert work. The fare between the same points on competitive railroads must, in the present order of things, remain equal. To cite an interesting instance: The A—— railroad long ago established $6.00 as its passenger charge from N—— to[Pg 289] S——. The B—— railroad, although charging a higher rate per mile over its line, is obliged to meet this rate of $6.00 in order to secure business from N—— to S——, even though that makes many perplexing problems in its local rates. The B—— railroad mileage from N—— to S——, up its main line, is 288 miles—practically the same as that of its competitor. For the 146-mile ride to G——, the first large way-station, it charges $4.50, for the 208-mile ride to M——, the next, $5.00. If a man were to go over its line to S—— and stop off at G—— and M—— his fare from N—— to S—— would be $8.80. That is a typical case, and one that is repeated in every corner of the country. Where a road comes into competitive territory its rates must adjust themselves to those of its lowest-priced rival, otherwise it could hardly hope for a fair share of the business. So the rates must shade here and there; the rate-clerk must take good care to see that wherever it is in any way possible, no combination of tickets can be formed that will sell at less rate than a through ticket. When the rate-sheet is completed and copies of it forwarded to the railroad commission, it is, indeed, a sensitive organization.

Creating rate sheets, whether for freight or passenger services, requires specialized expertise. The fare between the same destinations on competing railroads must, in today’s system, stay the same. For example, the A—— railroad established a $6.00 passenger fare from N—— to [Pg 289] S—— a long time ago. The B—— railroad, despite charging a higher rate per mile on its track, has to match this $6.00 fare to attract business from N—— to S——, which creates many complicated issues with its local rates. The B—— railroad's distance from N—— to S—— along its main line is 288 miles, nearly the same as its competitor's. For the 146-mile journey to G——, the first major stop, it charges $4.50, and for the 208-mile trip to M——, the next stop, it charges $5.00. If a passenger travels its route to S—— and makes stops at G—— and M——, their fare from N—— to S—— would total $8.80. This is a typical scenario and happens everywhere across the country. When a railroad enters a competitive area, its rates must align with those of its lowest-priced competitor; otherwise, it can hardly expect to earn a fair share of the business. Thus, the rates must be adjusted somewhat; the rate clerk must ensure that no combination of tickets can be created that would cost less than a through ticket. Once the rate sheet is finalized and copies sent to the railroad commission, it truly becomes a sensitive organization.

But no sooner will the cumbersome rate-sheet be completed, before some little road off in a distant corner of the country will send a printed announcement of some slight change in its passenger charges. In an instant, the whole mighty fabric of the rate-sheet must be torn apart and reconstructed. If the St. Louis Southwestern, by reason of a single change in the rates of the little Blissville, Bulgetown and Beyond (with which it connects) is enabled to charge a few cents less than the rival Transcontinental, its rate-sheet must be torn asunder and a new one adopted.

But as soon as the complicated rate sheet is finished, some small railway in a far-off part of the country will send out a printed notice about a minor change in its passenger fares. Immediately, the entire structure of the rate sheet has to be dismantled and rebuilt. If the St. Louis Southwestern can charge a few cents less than its competitor, the Transcontinental, because of a single adjustment in the rates of the small towns of Blissville, Bulgetown, and Beyond (which it connects with), then the rate sheet has to be completely redone and a new one put in place.


Beyond the long desks where the rate-clerks keep at their tedious jobs of constant readjustment of local and through rates, the passenger department has located its ticket [Pg 290]redemption bureau. It announces publicly its willingness to redeem unused portions of its tickets, and the work of figuring out the amount due on a ticket, sometimes half or three-quarters used, requires a rate-clerk of ability and patience. The redemption clerk holds a ticket up to the light for your inspection.

Beyond the long desks where the rate clerks are busy with their tedious tasks of constantly adjusting local and through rates, the passenger department has set up its ticket [Pg 290]redemption bureau. It publicly states its readiness to redeem unused portions of tickets, and calculating the amount due on a ticket, sometimes half or three-quarters used, demands a rate clerk with skill and patience. The redemption clerk holds the ticket up to the light for you to inspect.

“They tried to put this over on me,” he says as he shows a local ticket which had been sent to him for redemption at full value. The pasteboard is filled with small burned holes. “The breezy young man who forwarded this exhibit to me claimed that he had used no portion of this ticket and then apologized to me for its condition. His small boy, he said, had burned it with Fourth-of-July punk.

“They tried to pull this on me,” he says as he shows a local ticket that was sent to him for full redemption. The ticket is marked with small burned holes. “The casual young guy who sent me this ticket insisted that he hadn't used any part of it and then apologized for its condition. He said his little boy had burned it with Fourth-of-July punk.”

“Punk? That was punk. The small boy did not do a thorough job. Every hole burned there was burned to hide a conductor’s punchmark. You can see the edges of three of them; and those three punch marks show that the ticket issued from B—— to T—— was used 300 miles from B—— to A—— and not used from A—— to T——. When that young man threatened us with trouble on that ticket deal, we threatened him with arrest. After that he shut up.”

“Punk? That was punk. The little boy didn’t do a great job. Every hole that was burned was to hide a conductor’s punch mark. You can see the edges of three of them; and those three punch marks show that the ticket issued from B—— to T—— was used 300 miles from B—— to A—— and not used from A—— to T——. When that young guy threatened us with problems over that ticket deal, we threatened him with arrest. After that, he stopped talking.”

So does the general passenger agent come in constant contact with the great American public. His outside mail is probably the largest at headquarters, and it contains letters of every sort, asking innumerable questions, praising and damning his road with equal interest and force. One letter will commend a courteous conductor, the next will find some fault with the dining-car service. It is not so very long ago that a big Eastern railroad sent out a general order that the raw oysters on its dining-cars should be served affixed to their shells, because a woman from Sioux City had written a positive assertion that the shells were being used over and over again for canned oysters.

So the main passenger agent is in constant touch with the general American public. His incoming mail is probably the largest at headquarters, filled with letters of all kinds, asking countless questions and both praising and criticizing his railroad with equal intensity. One letter might compliment a courteous conductor, while the next could complain about the dining-car service. Not too long ago, a major Eastern railroad issued a general order that raw oysters on its dining cars should be served still in their shells, because a woman from Sioux City had written a definitive claim that the shells were being reused for canned oysters.

Some of the railroads have already begun to systematize this whole matter of complaints. One New York[Pg 291] City line which sells a large amount of transportation in small packages every day (two million passengers is its average in twenty-four hours) has a Harvard man at high salary just to receive those letters and give diplomatic answer to each of them. Each complaint is first acknowledged and then investigated; the person who made the complaint is notified of the final action taken. If a matter of fare is involved (the complicated transfer systems of New York make such questions frequent), and the company is wrong, it cheerfully acknowledges its fault and forwards car tickets as reimbursement. Many times when a conductor or a motorman has forgotten his manners, he is sent to make a personal apology to the aggrieved passenger, as a price of holding his position. That street railway company has won many friends out of persons who had complained to it, because of this method.

Some railroads have started to organize how they handle complaints. One New York City line, which sells a lot of small package transportation daily (averaging two million passengers every 24 hours), employs a Harvard graduate at a high salary specifically to manage these letters and respond diplomatically to each one. Each complaint is initially acknowledged and then investigated; the person who filed the complaint is informed about the final action taken. If the issue involves fare (which is common due to New York's complicated transfer systems) and the company is in the wrong, they readily admit their mistake and send out fare tickets as compensation. Often, when a conductor or motorman forgets their manners, they are required to personally apologize to the upset passenger to keep their job. This street railway company has gained many supporters from people who previously complained because of this approach.

But here is the general passenger agent of a big steam road, who holds a considerably different view of this very matter.

But here is the main passenger agent of a major railway, who has a quite different perspective on this issue.

“We never get in writing on one of these complaints,” he says. “We send a man every time to make the matter right, and the man must be a diplomat. He must understand human nature, and so well does he understand it, that he makes the matter right in ninety-nine cases out of a hundred—turns an enemy into a friend, a liability into an asset, makes a firm patron for our road.”

“We never put any of these complaints in writing,” he says. “We send someone every time to resolve the issue, and that person has to be a diplomat. They need to understand human nature, and they’re so good at it that they resolve the issue in ninety-nine out of a hundred cases—turning an enemy into a friend, a liability into an asset, creating a loyal supporter for our road.”

“Liabilities into assets!” That then is the work of the general passenger agent and his remarkable department. “Liabilities into assets!” In these days of cold judgments upon the managements of the big railroad properties, such a man is worth his weight in gold to a big system. He measures his worth in the assets that he brings to it.

“Turning liabilities into assets!” That’s the job of the general passenger agent and his amazing department. “Turning liabilities into assets!” In today’s world, where the management of major railroad companies faces harsh scrutiny, a person like this is invaluable to a large system. His value is reflected in the assets he contributes.

 

 


CHAPTER XVIII

THE LUXURY OF MODERN RAILROAD TRAVEL

THE LUXURY OF MODERN RAILROAD TRAVEL

Special Trains Provided—Private Cars—Specials for Actors, Actresses, and Musicians—Crude Coaches on Early Railroads—Luxurious Old-time Sleeping-cars—Pullman’s Sleepers made at First from Old Coaches—His Pioneer—The First Dining-cars—The Present-day Dining-cars—Dinners, Table d’ Hôte and A la Carte—Café-cars—Buffet-cars—Care for the Comfort of Women.

Special Trains Available—Private Cars—Special Services for Actors, Actresses, and Musicians—Basic Coaches on Early Railroads—Luxurious Vintage Sleeping Cars—Pullman’s Sleepers Initially Made from Old Coaches—His Innovations—The First Dining Cars—Today's Dining Cars—Dinner Options, Table d'Hôte and A la Carte—Café Cars—Buffet Cars—Focus on Women’s Comfort.

 

If a man stops you in Nassau Street, New York, in the late afternoon, and you miss your favorite eighteen-hour train; if it is imperative that you be in Chicago the next morning at ten o’clock, and (this a most important “if”) if you are willing to spend your money pretty freely, the railroad will accomplish it for you. If you are well known, and your credit accomplished with the railroad folks, it is highly probable that you will find your special, ready to accomplish an over-night run of nearly 1,000 miles, standing waiting in the train-shed when you hurry to the station. Even if your credit is not so established, the sight of several thousand dollars in greenbacks will accomplish the trick for you. The train will be ready in any event almost as soon as you.

If a guy stops you on Nassau Street in New York in the late afternoon, and you miss your favorite eighteen-hour train; if you absolutely need to be in Chicago the next morning by ten o’clock, and (this is a crucial “if”) if you're willing to spend some money, the railroad will make it happen for you. If you're well-known and have good credit with the railroad people, there's a good chance you'll find a special train ready to make an overnight run of almost 1,000 miles, waiting for you in the train shed when you rush to the station. Even if your credit isn’t great, having several thousand dollars in cash will get you what you need. The train will be ready almost as quickly as you are.

If you are planning a novel outing, you may ring for a railroad representative and he will bring to your house or to your office tickets on any train and to any part of the world, or he will be prepared to arrange a special train for a night’s run or for a three months’ swing around the country. Your train may be of any length you desire and are willing to pay for. You can hire a car and it will be handled either as regular express trains or with special engines. You pay the bills and you have your choice.

If you're planning a unique trip, you can call a train representative, and they will deliver tickets to your home or office for any train headed anywhere in the world. They can also arrange a special train for an overnight journey or a three-month tour across the country. Your train can be as long as you want, depending on what you're willing to pay. You can rent a car, and it will be managed either as part of regular express services or with special engines. You cover the expenses, and the choice is yours.

[Pg 293]A run in a private car is the acme of luxury to the average man. These are used for a variety of purposes in these comfort-loving days, and the sight of one or more of them attached to the rear of a heavy train has ceased to excite comment. The average luxury-loving millionaire has one—possibly two—of these expensive toys attached to an entourage that embraces ocean-going yachts, complete stables, and dozens of motor-cars of every description. If he can claim some sort of responsible connection with a large railroad system, he is likely to have his car hauled free from one ocean to the other; and the millionaire likes these little perquisites. He is not so far removed, after all, from the man who huddles in the corner of the smoking-car and secretly hopes and prays that the conductor will forget to collect his ticket.

[Pg 293]A ride in a private car is the ultimate luxury for the average person. These cars are used for various purposes in these comfort-driven times, and seeing one or more attached to the back of a heavy train no longer raises eyebrows. The typical luxury-loving millionaire has one—maybe two—of these pricey toys as part of a lifestyle that includes ocean-going yachts, fully equipped stables, and a fleet of cars of all types. If he has any sort of connection to a major railroad system, he probably gets his car transported for free from one coast to the other; and the millionaire enjoys these little perks. He’s not that different from the guy hunched in the corner of the smoking car, secretly wishing the conductor will forget to check his ticket.

To appreciate the number and variety of these cars take a look at the passenger sidings at any of the large Florida beach hotels in midwinter. Better still, run down to Princeton or up to New Haven at any large football game. You will see parked there at such a time from sixty to one hundred of these palatial cars, some of them private property, others chartered for the occasion.

To appreciate the number and variety of these cars, check out the passenger sidings at any of the big Florida beach hotels in midwinter. Even better, head down to Princeton or up to New Haven during a major football game. You’ll see anywhere from sixty to one hundred of these luxurious cars parked there, some are privately owned, while others are rented for the event.

Even in the middle of the night this branch of luxurious railroad traffic is still at your disposal. An emergency call summons you out of town for a distance, and the night train schedules do not meet your needs. The night train-master will meet your needs. He will act as the agent of the railroad and arrange, while you hold the telephone receiver in your fingers, the entire schedule for you. Trains will be held, connections made; the telegraph is capable of arranging the details. If you demand speed, the railroad will give it to you—if you are willing to pay the price and give a release against damage to your precious bones. Increased speed means increased risk to your railroader.

Even in the middle of the night, this branch of luxurious train travel is still available to you. An emergency call pulls you out of town for a while, and the night train schedules just don’t work for you. The night train supervisor will cater to your needs. He'll act as the railroad's agent and, while you hold the phone, arrange the entire schedule for you. Trains will be delayed, connections will be made; the telegraph can handle all the details. If you want speed, the railroad will deliver—if you're willing to pay the price and sign a waiver for any injuries to your precious self. Increased speed means increased risk for your railroader.

Maude Adams uses a special many Saturday nights to carry her down to her Long Island farm at Ronkonkoma.[Pg 294] Her place is far out of the regular suburban district, and there are no regular trains that will enable her to reach it after the evening performance. For ordinary service she is quite content with a private car—the mania has its deathly grip on a good many of our prosperous theatrical folk.

Maude Adams uses a special car most Saturday nights to take her to her Long Island farm in Ronkonkoma.[Pg 294] Her place is far from the usual suburban area, and there are no regular trains that can get her there after the evening performance. For regular service, she’s perfectly fine with a private car—the obsession has a strong hold on many of our successful theater people.

Lillian Russell used to live down in the Rockaway section of Long Island, hardly outside of the New York City limits. When she played in the metropolis a special train carried her six nights in the week out to her suburban home. There were plenty of regular trains—theatre trains, in the colloquialism of the railroaders—but the prima donna would have none of them. She had acquired the private-car mania while she was on the road. So her special stood night after night in the big railroad terminal in Long Island City—a neat little acquisition for a prosperous lady. The nightly ride cost her fifty dollars to the railroad company; and the generous tips she lavished, from the engine-cab back, doubled that sum.

Lillian Russell used to live in the Rockaway area of Long Island, just outside the New York City limits. When she performed in the city, a special train took her to her suburban home six nights a week. There were plenty of regular trains—known as theatre trains by the railroad folks—but the diva wouldn’t take any of them. She got used to the luxury of a private car while touring. So every night, her special train waited at the big railroad terminal in Long Island City—a nice little perk for a successful woman. The nightly ride cost her fifty dollars to the railroad company, and the generous tips she gave, from the engine-cab back, doubled that amount.

Hardly a prosperous star, these days, but demands in the contract a fully-equipped car for the long, hard days on the road. The car has some value for advertising; its greatest value, however, lies in the maximum degree of comfort that it affords, as compared with the constant changing from one country hotel to another. Sometimes the biggest of these folk let the mania seize so tightly upon them that they go to excess.

Hardly a wealthy star these days, but their contract demands a fully-equipped car for the long, tough days on the road. The car has some advertising value; however, its biggest advantage is the comfort it provides, especially compared to constantly switching from one country hotel to another. Sometimes, these big names get so caught up in the hype that they go overboard.

Paderewski, on his first trip to America, made a flying journey up to Poughkeepsie to bewilder the fair Vassarites. He shuddered at the thought of what he was pleased to call the provinces. He had the popular European notion of American small towns and their hostelries. Poughkeepsie has very comfortable hotels, but Paderewski would not risk them. He would not sleep in them, neither would he eat in them. A private car solved the first of these problems; the second was met by bringing two cooks and a waiter up from the New[Pg 295] York hotel in which he was staying. He was paid $1,000 for the concert, and his travelling expenses cost him more than half that sum, which was a pretty good ratio.

Paderewski, on his first trip to America, made a quick trip up to Poughkeepsie to dazzle the young women of Vassar. He was unsettled by what he liked to call the provinces. He held the common European belief about American small towns and their inns. Poughkeepsie has very nice hotels, but Paderewski wouldn’t take the chance on them. He wouldn’t sleep in them or eat in them. A private car took care of the sleeping issue; the dining problem was solved by bringing two cooks and a waiter from the New[Pg 295] York hotel where he was staying. He was paid $1,000 for the concert, and his travel expenses cost him more than half that amount, which was a pretty good deal.

Still, stage folk are not in the habit of counting either ratios or their pennies, and the average prima donna would make some sacrifices at the savings-bank in order to indulge herself in this extravagant and purely American mania. The grand-opera folk indulge themselves to the limit, invariably at the expense of the beneficent impresario. But even this long-suffering publicist does not feel the expense so bitterly. Special trains for opera companies make splendid advertising, but they do not cost one cent more than regular transportation. For the railroads, acting under the guidance of an all-wise and all-powerful commission down at Washington, will issue, without extra cost, from sixty to one hundred tickets for the man who orders a special train at two dollars a mile. In this way the wise theatrical manager keeps his little flock segregated while en route, and reaps gratuitously the prestige and the advertising that ensue.

Still, people in theater aren’t really in the habit of counting either their numbers or their money, and the average diva would sacrifice some savings to indulge in this extravagant and completely American obsession. The grand opera crowd goes all out, usually at the expense of the generous impresario. But even this patient promoter doesn’t feel the cost too harshly. Special trains for opera companies are great for publicity, and they don’t actually cost any more than regular transportation. The railroads, operating under the guidance of a wise and powerful commission down in Washington, will issue, at no extra charge, between sixty to a hundred tickets for the person who books a special train at two dollars a mile. This way, the clever theatrical manager keeps his group separated while en route, and gains free prestige and publicity as a result.

Even the cheaper companies have their own cars—gaudy affairs most of them, their battered sides still reflecting the brilliancy of some gifted sign-painter. You must remember seeing them in the long ago, back there at the home-town, stuck in the long siding next the coal-shed, and surrounded by admiring youth, getting its first faint taint of the mania. The All-Star Imperial Minstrel Troupes, and the Uncle Tom shows, are the graveyards of the private cars. Proud equipages that in their days have housed real magnates and have been the theatres of what we like mysteriously to call “big deals,” once supplanted, drop quickly down the scale of elegance. In their last days they come to the hard use of some itinerant band of entertainers, to squeak their rusty joints and worn frames as if in protest against a fly-by-night existence over jerkwater railroad branches.

Even the cheaper companies have their own cars—most of them are flashy, with their battered sides still showing off the talent of some skilled sign painter. You probably remember seeing them a long time ago, back in your hometown, stuck on the long siding next to the coal shed, surrounded by admiring kids getting their first taste of the excitement. The All-Star Imperial Minstrel Troupes and the Uncle Tom shows are the resting places for the private cars. Once proud vehicles that have hosted real big shots and been the stages for what we like to mysteriously refer to as “big deals,” they quickly lose their elegance once replaced. In their final days, they end up being used hard by some traveling group of entertainers, creaking and groaning in protest against their rough-and-tumble lives on little-used railroad branches.

Come back again to those cars you see at the college[Pg 296] football games, the travelling private palaces that migrate up to Newport, the White Mountains, and the Adirondacks in summer; that flock south in the winter like the birds. The astonishing thing is that few of these cars are owned by the persons who are using them. Of course, as we have already said, if a man can lay claim to some railroad connection, he can get his car hauled free over other lines and, perhaps, get it built for him; but more of that in a moment. There are probably not more than 40 private cars in the land that are owned by persons not connected with the railroads. This is an astonishingly low figure, considering the number of these craft that are constantly drifting about our 200,000 miles of track. Some society folk have cars as a part of their daily life, but the storage costs are apt to cause a man to think twice before he buys one. Mr. Rockefeller and Mr. Morgan have managed to worry along very comfortably without contracting the disease. As a rule, both of these men are willing to accept the comfort of any of the fast limited trains that form part of the luxurious equipment of the American railroad.

Come back to those cars you see at college[Pg 296] football games, the traveling private palaces that head up to Newport, the White Mountains, and the Adirondacks in summer; they migrate south in the winter like birds. What’s surprising is that few of these cars are actually owned by the people using them. Of course, as we mentioned earlier, if someone has a connection to a railroad, they can get their car shipped for free on other lines and maybe even built for them; but more on that in a bit. There are probably no more than 40 private cars in the country owned by individuals who aren’t connected to the railroads. This is an astonishingly low number, considering how many of these vehicles are constantly traveling our 200,000 miles of track. Some wealthy individuals have cars as part of their daily lives, but the storage costs often make someone think twice before buying one. Mr. Rockefeller and Mr. Morgan have managed to get along quite well without falling into that trap. Generally, both of these men prefer the comfort of any of the fast limited trains that are part of the luxurious offerings of the American railroad.

But the fact remains that the average citizen, when he is felled by an intermittent attack of the private-car mania, is content to hire one of the very comfortable equipages that the Pullman Company keeps ready at big terminals at various points across the country. The arrangements for these are exclusive of the price paid to the railroad companies for their haul. A complete private car, equipped with staterooms, baths, private dining-room, observation parlor and the like, costs seventy-five dollars a day. For two or more days this rate drops to fifty dollars a day. An extra charge is made for food; but the railroad will deliver the car without charge at the point from which you wish to begin your journey.

But the reality is that the average person, when they get struck by an occasional urge for a private car, is happy to rent one of the very comfortable cars that the Pullman Company has ready at major terminals across the country. The arrangements for these are separate from the payment made to the railroad companies for their transport services. A complete private car, fitted with staterooms, bathrooms, a private dining room, observation lounge, and similar amenities, costs seventy-five dollars a day. If you book for two or more days, this rate drops to fifty dollars a day. There’s an extra charge for food, but the railroad will deliver the car to your starting point at no additional cost.

 

Connecting drawing room and state room

Linking the living room and the main room

 

A Man may have as fine a bed in a sleeping car as in the best hotel in all the land

A man can have just as comfortable a bed in a sleeper car as in the finest hotel anywhere.

 

You may have the manicure upon the modern train

You can get a manicure on the new train.

 

The dining-car is a sociable sort of place

The dining car is a welcoming place.

 

For the haul of these cars the railroads will charge you according to their regularly filed tariffs, unless you have that valued connection with some common carrier. This [Pg 297]varies from a minimum of from eighteen to twenty-five first-class fares. In other words, let us assume that the minimum in a particular case is twenty fares. That particular railroad will carry up to twenty persons in the car at its regular fares; if there are more than twenty aboard it will get a full fare ticket from each over the minimum allowance. That is all a matter established as the special train rates are established, not by whim, but by law.

For the transportation of these cars, the railroads will charge you based on their standard tariffs, unless you have a special connection with a common carrier. This [Pg 297] ranges from a minimum of eighteen to twenty-five first-class fares. In other words, let's say the minimum in a specific case is twenty fares. That railroad will transport up to twenty people in the car at its regular rates; if there are more than twenty on board, it will charge a full fare for each additional person over the minimum limit. This is all determined as the special train rates are set, not arbitrarily, but by law.

Strange as it may seem, the private car mania, in chronic form, seems to attack some railroad presidents most violently. For reasons which show that railroading is a business filled with fine tact and diplomacy, these cars are called business cars. It is also remarkable that for size and elegance they vary in almost inverse ratio to the size and importance of the railroad that owns them. Big railroads, like the Pennsylvania, the Harriman lines, and the New York Central rather pride themselves upon the simplicity of their official cars. Some of these are plain almost to the point of shabbiness. Contrasted with these are the private cars belonging to the head of a great interurban electric line in Southern California, a car so wondrously beautiful that it was carried all the way to Washington, in the Spring of 1905, so that a thousand foreign railroad managers there gathered in convention, might see the attainments of American car-builders. Another Western railroad, a small steam line this time, boasts a president’s car with a dining service that cost $2,500. A little Mississippi lumbering road spent $40,000 in providing a private car for its operating head.

As strange as it may sound, the obsession with private cars, in a persistent form, seems to hit some railroad presidents particularly hard. For reasons that highlight how running a railroad requires a lot of finesse and diplomacy, these cars are referred to as business cars. Interestingly, their size and elegance tend to inversely correlate with the size and significance of the railroad that owns them. Major railroads, like the Pennsylvania, the Harriman lines, and the New York Central, take pride in the straightforwardness of their official cars. Some of these are almost plain to the point of being shabby. In contrast, the private car owned by the head of a major interurban electric line in Southern California is so incredibly beautiful that it was transported all the way to Washington in the spring of 1905, so that a thousand foreign railroad managers gathered there for a convention could see the achievements of American car builders. Another smaller Western railroad, a tiny steam line this time, boasts a president’s car featuring a dining service that cost $2,500. A small lumbering railroad in Mississippi spent $40,000 to create a private car for its operating head.

The big Eastern roads know about all of these cars. Their heads get frequent invitations to take a run over the K., Y. & Z., or some other enterprising jerkwater road that runs from the back waters to the bad lands. Of course, they never take the trip, but they invariably see the next step in the developments. It comes in the form of requests for a “pass for haul of car and party”[Pg 298] from Chicago to New York and return. Time was when the New York Central and the Pennsylvania were laid low under the avalanche of requests of this sort. Some of their slower trains were laden down with long strings of these deadhead caravans, and on one memorable occasion a whole section was made up of the prominent private cars of decidedly unprominent railroad officers.

The major Eastern roads are well aware of all these cars. Their leaders regularly receive invitations to travel the K., Y. & Z., or some other ambitious small-time railroad that connects remote areas to the rough terrain. Of course, they never make the trip, but they always see the next phase in the developments. It arrives in the form of requests for a “pass for haul of car and party”[Pg 298] from Chicago to New York and back. There was a time when the New York Central and the Pennsylvania were overwhelmed by this kind of request. Some of their slower trains were loaded down with long strings of these deadhead caravans, and on one memorable occasion, an entire section was filled with the prominent private cars of notably unimportant railroad officials.

Since the introduction of the eighteen-hour trains between these two most important cities of the country this burden has been lessened. These fastest trains will absolutely not haul any private cars at any price; it is a rule that would not be abrogated for the President of the United States. So the railroaders of the West, from the big men like Stubbs and Kruttschnitt of the Union Pacific down to the small fry, leave their cars in the roomy terminal yards at Chicago and come to New York most of the time on one or the other of the eighteen-hour trains. About the only time their cars come East nowadays is when they are bringing their families to the seashore for the Summer.

Since the introduction of the eighteen-hour trains between these two major cities in the country, this burden has been reduced. These fastest trains definitely won't allow any private cars on board for any amount of money; it's a rule that wouldn't change even for the President of the United States. So the railroad workers in the West, from the big names like Stubbs and Kruttschnitt of the Union Pacific down to the smaller players, leave their cars in the spacious terminal yards in Chicago and usually travel to New York on one of the eighteen-hour trains. The only time their cars head East nowadays is when they're taking their families to the beach for the summer.

So much for the private cars. They are perhaps one of the most typical things of the America of to-day, as we have seen. Actresses and millionaires use them for their private comfort and convenience; tourist parties roam forth in them; delegations proceed in them to conventions; civic bodies find them agreeable aids to junketing. Sometimes a party of sportsmen will charter a car and hie themselves off to a secluded spot where the railroad roams through the forest, find an idle siding and use their car for a camp for a week, a fortnight, or even a month. Cities and States use private cars as travelling museums to exploit their charms, some of them are travelling chapels for religious propagandism. The uses of the private car are nearly as manifold as those of the railroad itself.

So much for the private cars. They are probably one of the most typical things in America today, as we have seen. Actresses and millionaires use them for their personal comfort and convenience; tourist groups head out in them; delegations take them to conventions; civic organizations find them useful for excursions. Sometimes a group of sports enthusiasts will rent a car and head off to a secluded spot where the train goes through the forest, find an empty siding, and use their car as a camp for a week, two weeks, or even a month. Cities and states use private cars as traveling showcases to display their attractions; some serve as traveling chapels for religious outreach. The uses of the private car are nearly as varied as those of the railroad itself.


In the beginning things were different. Our great grand-daddies drew no class lines when they travelled, but[Pg 299] were content to find shelter from the storm, or upon pleasant days from the showers of sparks scattered by the locomotive. But when the railroad began to stretch itself and to be a thing of reaches, it was found advisable to run trains at night in order to make quick communication between distant points. Travelling at night in the crude coaches of the early railroads was an abominable thing, and before the forties the old Cumberland Valley Railroad was operating some crude sort of sleeping-cars. Within another decade there was much experimenting of this sort. Old-timers on the Erie still remember the sleeping-cars that were built on that road soon after the close of the Civil War. There were six of them, more like summer cottages than cars, for the Erie was then of 6-foot gauge, and its cars were 12 feet wide. The berths were made up in crude form by hanging curtains from iron rods and bringing the bedding from a storage closet at the end of the car. There was a little less privacy in them than in the modern Pullman, but in the eyes of Jim Fisk, whose love of elegant luxury was first responsible for their construction, they were nothing less than palaces. One of them was named after Fisk and carried his portrait in an immense decorative medallion on each of its sides. The other cars were the Jay Gould—without decorative medallions—the Morning Star, the Evening Star, the Queen City, and the Crescent City. All you have to do to-day, to set an old Erie man’s tongue wagging, is to speak of one of these cars. They were triumphs, and away back in that day and generation they cost $60,000 each.

In the beginning, things were different. Our great-grandfathers didn’t draw class lines when they traveled, but[Pg 299] were happy to find shelter from the storm or enjoy pleasant days away from the sparks flying from the locomotive. But as the railroad started to expand and reach far distances, it became necessary to run trains at night to enable quick communication between distant points. Traveling at night in the basic coaches of the early railroads was a terrible experience, and before the 1840s, the old Cumberland Valley Railroad was already using some basic sleeping cars. Within another decade, there was a lot of experimentation in this area. Long-time employees on the Erie still remember the sleeping cars that were built on that route shortly after the Civil War ended. There were six of them, resembling summer cottages more than cars, as the Erie then had a 6-foot gauge and its cars were 12 feet wide. The sleeping arrangements were simply made by hanging curtains from iron rods and pulling bedding from a storage closet at the end of the car. They offered a bit less privacy than the modern Pullman cars, but in the eyes of Jim Fisk, whose passion for elegant luxury led to their creation, they were nothing less than palaces. One of them was named after Fisk and featured his portrait in a large decorative medallion on each side. The other cars were the Jay Gould—without the decorative medallions—the Morning Star, the Evening Star, the Queen City, and the Crescent City. All you need to do today to get an old Erie person talking is mention one of these cars. They were remarkable achievements, and back in that time, they cost $60,000 each.

But while many men were fussing in futile ways to build comfortable cars for long journeys, a man named George M. Pullman, over in Western New York, was packing his goods and making ready to go to Chicago and build his world-famed car-works there. Pullman’s cars survived the others. He bought in the Woodruff Company and some lesser concerns, and for many years his[Pg 300] only important rival was the Wagner Palace Car Company, a Vanderbilt property. In course of time this too was absorbed, and the Pullman Company had virtual control of the luxurious part of American traffic, few railroads caring to run their own parlor and sleeping-car service.

But while many men were wasting time trying to create comfortable cars for long trips, a man named George M. Pullman, over in Western New York, was packing up his stuff and preparing to head to Chicago to establish his famous car-manufacturing business there. Pullman’s cars outlasted the others. He bought the Woodruff Company and some smaller companies, and for many years, his[Pg 300] only significant rival was the Wagner Palace Car Company, which was owned by Vanderbilt. Eventually, this company was absorbed too, and the Pullman Company had almost complete control over the luxury segment of American transportation, with few railroads choosing to operate their own parlor and sleeping-car services.

There are economic and sensible reasons for this in many cases. Some railroads have great through passenger traffic, demanding Pullman equipment in summer and little or none in winter. Others reverse this need and so whole trains of sleeping and parlor cars go flocking north and south and then north again with the private cars. Special occasions, like great conventions, call for extra Pullmans by hundreds; and because of the enormous capital that must be tied up, a single supplying company is best able to handle the problem. Still, big roads like the New Haven, the Milwaukee, and the Great Northern have been most successful in building and operating their own sleeping and parlor-car service. A great road like the Pennsylvania might do the same thing, and because of that possibility the Pennsylvania was one of the first roads in the country to make the Pullman Company pay it for the privilege of hauling its cars. As a rule, the railroad pays the Pullman Company for hauling by the mile—a very few cents a mile—and the Pullman Company also takes the entire receipts to itself.

There are economic and practical reasons for this in many cases. Some railroads have a lot of passenger traffic, needing Pullman cars in the summer and barely any in the winter. Others have the opposite need, leading to entire trains of sleeping and parlor cars traveling back and forth seasonally. Special events, like major conventions, require hundreds of extra Pullman cars; and due to the large amount of capital that must be invested, one supplying company is usually best positioned to handle the logistics. Still, major railroads like New Haven, Milwaukee, and Great Northern have been quite successful in creating and running their own sleeping and parlor car services. A major railroad like Pennsylvania could do the same, and because of this potential, Pennsylvania was one of the first railroads in the country to make the Pullman Company pay for the right to transport its cars. Generally, the railroad pays the Pullman Company a few cents per mile for hauling, and the Pullman Company keeps all the ticket revenue.


The body of Abraham Lincoln was carried to its final resting-place in the first real Pullman car that was ever built. President Lincoln rode in one of Pullman’s earliest attempts at railroad luxury, some sleeping-cars that he had remodelled from day coaches on the Chicago & Alton Railroad and that were put in service between Chicago and St. Louis in 1860. These cars were almost as crude as the barbaric predecessors that had induced Pullman to tackle the problem of railroad comfort approaching the standards of boat comfort.

The body of Abraham Lincoln was transported to its final resting place in the first real Pullman car ever built. President Lincoln traveled in one of Pullman’s earliest attempts at railroad luxury, some sleeping cars that he had remodeled from day coaches on the Chicago & Alton Railroad and that were put into service between Chicago and St. Louis in 1860. These cars were nearly as basic as the primitive versions that had prompted Pullman to address the issue of railroad comfort to meet the standards of boat comfort.

[Pg 301]Leonard Seibert, a veteran employee of the Chicago & Alton, told a few years ago of Mr. Pullman’s first attempts to remodel the old coaches of that road into sleeping-cars. Said he:

[Pg 301]Leonard Seibert, a long-time employee of the Chicago & Alton, shared a story a few years back about Mr. Pullman’s initial efforts to convert the old coaches from that railway into sleeping cars. He said:

“In 1858 Mr. Pullman came to Bloomington and engaged me to do the work of remodelling the Chicago & Alton coaches into the first Pullman sleeping-cars. The contract was that Mr. Pullman should make all necessary changes inside of the cars. After looking over the entire passenger car equipment of the road, which at that time constituted about a dozen cars, we selected Coaches Nos. 9 and 19. They were 44 feet long, had flat roofs like box cars, single sash windows, of which there were fourteen on a side, the glass in each sash being only a little over one foot square. The roof was only a trifle over six feet from the floor of the car. Into this car we got ten sleeping-car sections, besides a linen locker and two washrooms—one at each end.

“In 1858, Mr. Pullman came to Bloomington and hired me to remodel the Chicago & Alton coaches into the first Pullman sleeping cars. The agreement was that Mr. Pullman would make all the necessary changes inside the cars. After reviewing the entire passenger car fleet, which at that time had about a dozen cars, we chose Coaches Nos. 9 and 19. They were 44 feet long, had flat roofs like boxcars, and featured fourteen single sash windows on each side, with each glass pane being just over one foot square. The roof was slightly over six feet from the floor of the car. In this car, we fitted ten sleeping car sections, along with a linen locker and two washrooms—one at each end.”

“The wood used in the interior finish was cherry. Mr. Pullman was anxious to get hickory, to stand the hard usage which it was supposed the cars would receive. I worked part of the Summer of 1858, employing an assistant or two, and the cars went into service in the Fall of 1858. There were no blue prints or plans made for the remodelling of these first two sleeping-cars, and Mr. Pullman and I worked out the details and measurements as we came to them. The two cars cost Mr. Pullman not more than $2,000, or $1,000 each. They were upholstered in plush, lighted by oil lamps, heated with box stoves, and mounted on four-wheel trucks with iron wheels. The berth rate was fifty cents a night. There was no porter in those days; the brakeman made up the beds.”

“The wood used for the interior finish was cherry. Mr. Pullman was eager to get hickory to withstand the rough use that the cars were expected to endure. I worked part of the summer of 1858, employing one or two assistants, and the cars went into service in the fall of 1858. There were no blueprints or plans made for remodeling these first two sleeping cars, and Mr. Pullman and I figured out the details and measurements as we went along. The two cars cost Mr. Pullman no more than $2,000, or $1,000 each. They were upholstered in plush, lit by oil lamps, heated with box stoves, and mounted on four-wheel trucks with iron wheels. The berth rate was fifty cents a night. There was no porter back then; the brakeman made up the beds.”

Pullman built his first real sleeping-car in 1864. It was called the Pioneer and he further designated it by the letter “A,” not dreaming that there would ever be enough Pullman cars to exhaust the letters of the [Pg 302]alphabet. The Pioneer was built in a Chicago & Alton car shop, and it cost the almost fabulous, in those times, sum of $18,000. That was extravagant car-building in a year when the best of railroad coaches could be built at a cost not exceeding $4,500 each. But the Pioneer was blazing a new path in luxury. From without, it was radiant in paints and varnishes, in gay stripings and letterings; it was a giant compared with its fellows, for it was a foot wider and two and a half feet higher than any car ever built before. It had the hinged berths that are to-day the distinctive feature of the American sleeping car, and the porter and the passengers no longer had to drag the bedding from closets at the far end of the car.

Pullman built his first real sleeping car in 1864. It was called the Pioneer, and he labeled it with the letter “A,” not imagining that there would ever be enough Pullman cars to go through the letters of the [Pg 302] alphabet. The Pioneer was constructed in a Chicago & Alton car shop, and it cost the almost unbelievable amount of $18,000 at that time. That was extravagant for car-building in a year when the best railroad coaches could be made for no more than $4,500 each. But the Pioneer was paving a new way in luxury. From the outside, it looked stunning with its colorful paints and varnishes, along with bright stripes and lettering; it was much larger than the others, being a foot wider and two and a half feet taller than any car built before. It had the hinged berths that are now a signature feature of American sleeping cars, and the porter and passengers no longer had to pull bedding from closets at the far end of the car.

The Pioneer was not only wider and higher than other passenger cars, it was also wider and higher than the clearances of station platforms and overhead bridges. But when the country was reduced to the deepest distress because of the death of President Lincoln, the fame of Pullman’s Pioneer was already widespread, and it was suggested that the fine new car should be the funeral coach of the martyred president. This involved cutting wider clearances all the way from Washington by the way of Philadelphia, New York, and Albany to Springfield, Ill.; and gangs of men worked night and day making the needed changes. Pullman knew that the increased convenience of an attractive car built upon proper proportions would justify these changes in the long run, and it is significant that the height and width of the Pullman cars to-day are those of the Pioneer; the changes have been made in the length. Not long after that car had carried President Lincoln to his grave, General Grant started on a trip west, and the Michigan Central Railroad anxious to carry him over its lines from Detroit to Chicago, widened its clearances for the same celebrated car. After that there were several paths open for the big car, and work was begun upon its fellows. It went [Pg 303]into regular service on the Chicago & Alton Railroad; and the Pullman Palace Car Company was formed in 1867. The alphabet soon ran out, and the company to-day operates between four and five thousand cars in regular service. There is a popular tradition, several times denied, to the effect that Pullman for many years gave his daughters $100 each for the names of the cars, and that that formed the source of their pin money.

The Pioneer was not just wider and taller than other passenger cars; it was also wider and taller than the clearances at station platforms and overhead bridges. However, after the country fell into deep mourning over President Lincoln’s death, the fame of Pullman’s Pioneer was already well-known, and it was proposed that this elegant new car serve as the funeral coach for the assassinated president. This meant that wider clearances had to be created all the way from Washington, passing through Philadelphia, New York, and Albany to Springfield, Ill.; teams of workers labored day and night to make the necessary adjustments. Pullman understood that the added convenience of an attractive car designed with the right proportions would make these changes worthwhile in the long run, and it’s notable that the height and width of Pullman cars today are those of the Pioneer; adjustments have been made to the length instead. Shortly after that car carried President Lincoln to his final resting place, General Grant embarked on a trip west, and the Michigan Central Railroad, eager to transport him on its routes from Detroit to Chicago, expanded its clearances for the same famous car. Afterwards, several routes became available for the large car, and work began on its counterparts. It entered [Pg 303] regular service on the Chicago & Alton Railroad, and the Pullman Palace Car Company was established in 1867. The alphabet soon ran out, and today the company operates between four and five thousand cars in regular service. There’s a popular legend, often denied, that Pullman gave his daughters $100 each for the names of the cars, which became their spending money.

 

An interior view of one of the earliest Pullman sleeping-cars

A glimpse inside one of the first Pullman sleeping cars.

 

Interior of a standard sleeping-car of to-day

Interior of a typical sleeper car today

 

While the dimensions of the car were largely set, improvements in its construction have gone steadily forward, as has been told in an earlier chapter. The interior of these luxurious modern cars has not been neglected. From the beginning they have been elaborate in rare woods and splendid textile fittings. The advancing era of American good taste has done much toward softening the over-elaboration of car interiors—the sort of sleeping car that George Ade used to call “the chambermaid’s dream of heaven.” The newest cars present the quiet elegance and good taste of a modern residence. Nothing that may be added in wealth of material or of comfort is omitted, but the foolish draperies and carvings that once made the American car the laughing-stock of Europeans have already gone their way.

While the car’s dimensions were mostly finalized, improvements in its design have continued to progress, as mentioned in an earlier chapter. The interiors of these luxurious modern cars have not been overlooked. From the start, they have featured intricate details in rare woods and beautiful fabric fittings. The rise of American good taste has greatly contributed to softening the excessiveness of car interiors—the kind of sleeper car that George Ade used to call “the chambermaid’s dream of heaven.” The newest cars showcase the subtle elegance and good taste of a contemporary home. Everything that could enhance comfort and material wealth is included, but the silly curtains and carvings that once made American cars the joke of Europeans have already disappeared.

To make for luxury all manner of devices have been added to these cars. The superintendent sometimes hears complaints from a traveller that the sharp curves on some mountain division have spilled the water on his bath-tub; and the switching-crews at the big terminals know that turntables are kept busy turning the big observation platform cars so that they will “set right,” and the big piazza-like platform will rest squarely at the rear of the train. For those persons who wish to pay for the luxury there are staterooms, and the best of these staterooms have the baths and big comfortable brass beds. After many years of unsatisfactory experiment the electric light has come into its own upon the railroad train; and even[Pg 304] upon unpretentious trains the night traveller no longer has to wrestle with the difficulties of dressing or undressing in an absolutely dark berth.

To make these cars more luxurious, all sorts of features have been added. The superintendent sometimes hears complaints from travelers saying that the sharp curves on certain mountain routes have spilled water from their bathtubs. Switching crews at the major terminals know that turntables are busy rotating the large observation platform cars to ensure they "set right," so the spacious piazza-like platform is level at the back of the train. For those willing to pay for luxury, there are staterooms, and the best ones come with baths and large, comfy brass beds. After many years of trial and error, electric lighting has finally become standard on trains; even on less fancy trains, nighttime travelers no longer have to struggle to get dressed or undressed in a pitch-dark berth.


Once the problem of housing folk at night had been met and solved, another rose. If travellers might sleep upon a train, why might they not eat there, too? The American eating-houses had met with a degree of fame. There are old fellows who will still tell you of the glories of the dining-rooms at Springfield, at Poughkeepsie, at Hornellsville, and at Altoona. But the eating-house scheme had its great disadvantages. For one thing, it caused a delay in the progress of through fast trains to halt them three times a day while the passengers piled out of the cars and went across to some lunch-counter or dining-room to ruin their digestions in the twenty minutes allotted for each meal. For another thing, the process of clambering in and out of the comfortable train in all sorts of weather was unpopular. The well-established and equally well-famed eating-houses along the trunk-line railroads were doomed from the time that the Pioneer won its first success.

Once the issue of providing nighttime accommodations for travelers was addressed, another challenge arose. If passengers could sleep on a train, why couldn't they eat there as well? American dining establishments had gained a certain level of popularity. There are older folks who will still reminisce about the glory of the dining rooms at Springfield, Poughkeepsie, Hornellsville, and Altoona. However, the dining house system had significant drawbacks. For one, it caused delays in the schedules of fast trains, requiring them to stop three times a day while passengers disembarked to head to a lunch counter or dining room, often ruining their digestion in the twenty minutes given for each meal. Additionally, the hassle of climbing in and out of the cozy train in various weather conditions wasn’t well-received. The well-established and equally renowned dining houses along the major railroads were destined for decline the moment the Pioneer achieved its first success.

No more should a train tie up at meal-time than a steamboat should tie up at her wharf for a similar purpose. The first dining-cars were called hotel-cars; and the first of these, the President, was placed in operation by the Pullman company on the Great Western Railway—now the Grand Trunk—of Canada, in 1867. The hotel-car was nothing more or less than a sleeping-car with a kitchen built in at one end and facilities for serving meals at tables placed at the berths. It was well enough in its way, but travellers demanded something better, something more hygienic than eating meals in a sleeping place.

No more should a train stop for meals than a steamboat should dock at its wharf for the same reason. The first dining cars were called hotel cars; and the first of these, the President, was put into service by the Pullman company on the Great Western Railway—now the Grand Trunk—of Canada, in 1867. The hotel car was basically a sleeping car with a kitchen added at one end and spaces for serving meals at tables set up near the berths. It was fine for its time, but travelers wanted something better, something more hygienic than eating in a sleeping area.

Pullman went hard at his problem, and in another year he had evolved the first real dining-car, the Delmonico, which went into regular service on the Chicago & Alton Railway. The Delmonico was a pretty complete sort of[Pg 305] a restaurant on wheels, and not far different from the dining-car of to-day.

Pullman tackled his challenge with determination, and within a year, he created the first genuine dining car, the Delmonico, which entered regular service on the Chicago & Alton Railway. The Delmonico was quite a comprehensive restaurant on wheels and was not much different from today’s dining cars.

To-day there are 750 successors to the old Delmonico in daily service on the railroads of the United States. A small regiment of men earn their livelihood upon them; some genius, handy with a lead pencil, has estimated that these serve some 60,000 meals—breakfast, lunch, and dinner—every day. The amount of food and drink consumed is a matter that is left to the statistician.

Today, there are 750 successors to the old Delmonico in daily service on the railroads of the United States. A small group of men earn their living from them; a clever person, skilled with a pencil, has estimated that they serve around 60,000 meals—breakfast, lunch, and dinner—every day. The total amount of food and drink consumed is something for the statistician to determine.

The average full-sized dining-car seats 40 persons, but that does not represent the business it does. Unless the car can be completely filled two or more times at each meal, it is not considered a profitable run. The European method of reserving seats at “first table” or “second table” has never obtained in the United States, and the wise man on a popular train sacrifices his dignity and hurries toward the dining-car at the first intimation that the meal is ready.

The average full-sized dining car seats 40 people, but that doesn’t reflect how much business it actually does. If the car can't be filled completely multiple times during each meal, it's not seen as a profitable run. The European practice of reserving seats for "first seating" or "second seating" hasn't caught on in the United States, and the savvy traveler on a popular train sets aside their pride and rushes to the dining car at the first sign that the meal is ready.

To take care of the hungry folk a dining-car crew of nine men is kept busy. The car is in absolute charge of a conductor or steward, who is held sharply accountable by the dining-car superintendent of the road for the conduct of his men and of his car. He signs a receipt for the car equipment before starting on his run out over the line, and he must see to it that none of that equipment, not a single napkin or spoon out of all his stock, is missing at its end. He is held in as strict account for the appearance and behavior of his men. The waiters must be neatly dressed, must have clean linen; the conductor himself must be something of a Beau Brummel, carrying a certain polite smile toward each one of the road’s patrons, no matter how disagreeable or cranky he or she may be. For all of these things and many others—maintaining a sharp guard over the car’s miniature wine-cellars, adding “specials” to the bill-of-fare for a given day, acting as a cashier for the service—he receives a princely salary, varying from $75 to $110 a month.

To take care of the hungry passengers, a dining car crew of nine workers is kept busy. The car is completely managed by a conductor or steward, who is held strictly accountable by the dining car superintendent for the behavior of his staff and the car itself. He signs a receipt for the car's equipment before starting his journey, and he must ensure that none of that equipment, not a single napkin or spoon from his inventory, is missing at the end of the trip. He is held just as accountable for the appearance and conduct of his team. The waitstaff must be neatly dressed and have clean linens; the conductor himself must present a polished demeanor, maintaining a polite smile for each passenger, no matter how unpleasant or difficult they may be. For all of these responsibilities and many others—keeping a close watch on the car’s mini wine cellars, adding “specials” to the daily menu, and acting as a cashier for the service—he earns a generous salary, ranging from $75 to $110 a month.

[Pg 306]His crew, as far as the passengers see it, consists of five men, almost always negroes. Back in the tiny kitchen is the chef, with two assistants, preparing the food. The kitchen is tiny. It is less than five feet wide and fifteen feet long, and the three men who work within it must have a place for everything in it, including themselves. Obviously there is no room for the waiters, and these receive their supplies through a small wicket window.

[Pg 306]His crew, as the passengers see it, consists of five men, mostly Black. In the cramped kitchen, there's a chef with two assistants who are getting the food ready. The kitchen is small—less than five feet wide and fifteen feet long—and the three men working in it have to organize everything, including themselves. Clearly, there's no space for the waiters, so they get their supplies through a small window.

If the kitchen is tiny, it is also marvellously complete. An ice-box fits upon and takes half the space of the wide vestibule platform; the range has the compact dimensions of a yacht’s range; sinks, pots, and kettles fit into inconceivably small spaces. Yet in these tiny cubbyholes one hundred, ofttimes many more dinners, of seven or eight courses each, are carefully prepared, with a skill in the cooking that is a marvel to restaurateurs.

If the kitchen is small, it’s also surprisingly complete. A fridge fits on and takes up half the space of the wide vestibule platform; the stove has compact dimensions similar to a yacht’s stove; sinks, pots, and kettles fit into incredibly small spaces. Yet in these tiny areas, they carefully prepare one hundred, often many more, dinners, each with seven or eight courses, showcasing a cooking skill that amazes restaurant owners.

The table d’hôte dinner—the famous “dollar dinner”—of the American railroad has almost disappeared. The constant increase in foodstuffs is most largely responsible for this. The Pullman Company long ago gave up this particular feature of passenger luxury, save in a few isolated cases. It had ceased to be a particularly profitable business, this serving of fine meals for a dollar each; and so the railroads themselves took it up and prepared to make it a cost business for the advertising value to them. Each railroad plumed itself upon its dining-car service—some of them still do—and each was willing to lose a little money, perhaps, to induce travel to come its way because of the superior meals it served upon its trains. But as the price of food-stuffs continued steadily to rise, the advertising feature of these meals began to be more and more expensive, and the dollar dinner quickly disappeared. A high priced à-la-carte service took its place, and the railroads sought to establish their commissary upon a money-making basis.

The table d’hôte dinner—the well-known “dollar dinner”—of the American railroad has nearly vanished. The ongoing rise in food prices is mainly to blame for this. The Pullman Company long ago stopped offering this particular luxury for passengers, except in a few rare cases. It stopped being a particularly profitable business to serve nice meals for a dollar each, so the railroads themselves took it over, intending to turn it into a cost-effective venture for their advertising purposes. Each railroad took pride in its dining-car service—some still do—and each was willing to lose a bit of money, perhaps, to attract more travelers with the promise of superior meals on their trains. However, as food prices kept rising, the advertising aspect of these meals became increasingly costly, and the dollar dinner quickly faded away. A high-priced à-la-carte service took its place, and the railroads aimed to make their commissary profitable.

The attempt has not been very successful. For the lifting of the dining-car prices and the attempt to reduce[Pg 307] running expenses has, on some roads in particular, hurt the reputation of these “restaurants on wheels,” and so in due season hurt their patronage; brought their patrons from folk who went out of their way to eat on dining-cars to folk who eat there only because of dire necessity. And these last still have found prices high and the result is to be eventually a return to former methods in part—slower trains stopping again for meals at important stations, the faster trains returning to the table d’hôte. Beginnings have been made along that line recently. The dollar dinner may never return to some roads—although it remains a joy and a delight to travellers upon the New Haven system—but the “regular dinner” at least, capable of quick service in a crowded car, bids fair to have a renaissance.

The effort hasn’t been very successful. Raising the prices of dining cars and trying to cut [Pg 307] operating costs has, in some places especially, damaged the reputation of these “restaurants on wheels,” which in turn has hurt their customer base; the clientele has shifted from people who made a point to eat in dining cars to those who only eat there out of necessity. Even these last customers still find the prices high, which will likely lead to a partial return to previous practices—slower trains stopping again for meals at key stations, and faster trains going back to the table d’hôte. There have been some initial steps in that direction recently. The dollar dinner may never make a comeback in some regions—although it remains a joy and delight for travelers on the New Haven system—but at least the “regular dinner,” capable of quick service in a crowded car, seems poised for a revival.

While the problem of dining-car economy, and profit even, remains a problem, the idea is nevertheless being steadily extended all the while to branches and to trains that could not support full-sized dining-cars. To meet these needs smaller cars—generally called café-cars—in which the dining-compartment is much reduced in size, have been built and operated. In these two cooks, two waiters and a steward form the working force and the fixed charges of the outfit are correspondingly reduced. They are further reduced in the operation of the so-called broiler-coach, which is nothing more or less than a day-car with a kitchen built in, the entire service being performed by one or two cooks and a like number of waiters. Some sleeping-cars and some parlor cars still have kitchens where a single accomplished negro may act as both cook and waiter, and these cars are designated commonly as buffet sleepers or buffet parlor cars.

While the challenge of making dining cars profitable remains, the concept is consistently being applied to routes and trains that can't accommodate full-sized dining cars. To address these demands, smaller cars—often called café cars—have been created, featuring a much smaller dining area. In these cars, two cooks, two waiters, and a steward make up the staff, which helps lower the operating costs. Costs are even further reduced in what's known as the broiler-coach, essentially a day car with a built-in kitchen, where service is handled by one or two cooks and a similar number of waiters. Some sleeping cars and parlor cars still have kitchens where a skilled individual may serve as both cook and waiter, and these cars are commonly referred to as buffet sleepers or buffet parlor cars.

The dining-car department of the railroad will probably have more to do than supervise the operation of these various sorts of equipment. Restaurants and lunch-rooms at terminals and stations along the line may fall under its direct supervision, and it will probably also[Pg 308] conduct the cuisine of the private cars of the railroad’s officers.

The dining car department of the railroad will likely have more responsibilities than just overseeing the operation of the different types of equipment. Restaurants and snack bars at terminals and stations along the route may be directly managed by this department, and it will probably also[Pg 308] handle the catering for the private cars of the railroad’s executives.

The dining-car department has direct charge of all the men employed on cars and in the lunch-rooms; it sees to it that the railroad’s culinary equipment is fully maintained; it buys food and drink, linen, silver, china, kitchen supplies of every sort. The routing of the cars is carefully planned to secure the most economical use of them. Few trains running from New York to Chicago will carry a single diner throughout the entire trip. These trains will use two, sometimes three cars during a single-way trip between the cities. A single car will generally make the daylight run with the train, to be dropped at night to continue its course west again at daylight upon some other train needing meal service. The first train will pick up a fresh diner in the morning to carry into Chicago. In this way, a diner may take a week or more to make the round trip from New York to Chicago. Obviously, her commissary must meet all needs along the way. Staple supplies, liquors, dry groceries are all placed aboard the car at the terminals. Fresh meats and vegetables are picked up along the route. This town has an especial reputation for its chickens; this for its grapes; this other for its celery. The dining-car department knows all these, and it selects under the rare opportunity of a housewife who has a market nearly a thousand miles long within which to do her marketing.

The dining car department is in charge of all the staff working on the cars and in the lunchrooms; it ensures that the railroad's kitchen equipment is well-maintained; it purchases food and drink, linens, silverware, china, and all types of kitchen supplies. The scheduling of the cars is carefully organized to ensure the most cost-effective usage. Most trains traveling from New York to Chicago won't have a single diner for the entire journey. These trains typically use two, sometimes three cars during a one-way trip between the cities. Generally, one car will travel with the train during the day and be dropped off at night, continuing west again in the morning with another train that requires meal service. The first train will pick up a new diner in the morning to take into Chicago. This way, a diner might take a week or more to complete the round trip from New York to Chicago. Clearly, their supply must cater to all needs along the route. Basic supplies, liquor, and dry groceries are loaded onto the car at the terminals. Fresh meats and vegetables are picked up along the way. This town is particularly known for its chickens, this one for its grapes, and another for its celery. The dining car department is aware of all these specialties and selects items with the unique advantage of a housewife who has a market nearly a thousand miles long in which to shop.


Just as the glorious comfort of the American river steamboat of the fifties was responsible for the plans for eating and sleeping aboard the railroad trains, so it was responsible for the introduction of a finer luxury in railroad travel, until to-day, when the resources of the general passenger agent are taxed to discover some new ingenious joy to add to the pleasure of going by this particular line. The full development of the protected vestibule platform and the opportunity it afforded of easy[Pg 309] intercourse between the coaches of a train led to many new devices to make the long cross-country trip of the traveller more than ever a thing of joy. First came the buffet-car, with all the conveniences of a man’s club; and the car-builders have shown remarkable ingenuity in imitating the mission-like grillroom interiors, despite the many limitations placed upon them. No club was complete without a barber-shop, and soon every fast-rushing limited of any consequence had a dusky servitor whose sharp-bladed razor was warranted not to cut even when the train struck a sharp curve at fifty miles an hour. Stationery, books, and magazines became features of the buffet-car. After that there came a stenographer, whose services were free to the patrons of the train.

Just like the amazing comfort of American river steamboats in the fifties influenced dining and sleeping arrangements on railroad trains, it also led to a higher level of luxury in train travel. Today, passenger agents are constantly challenged to find new and clever ways to enhance the experience of traveling on these particular lines. The development of the protected vestibule platform made it easy for passengers to socialize between train cars, which inspired many new features to make long cross-country trips even more enjoyable. First, there was the buffet car, designed with all the amenities of a men’s club, and car builders exhibited incredible creativity in recreating the mission-style grillroom interiors, despite various constraints. No club was considered complete without a barber shop, and soon every important limited train had a skilled barber whose sharp razor was guaranteed not to cut, even during sharp turns at fifty miles an hour. Stationery, books, and magazines became staples in the buffet car. Following that, there was a stenographer whose services were offered for free to the train's patrons.

Most of these things were for the comfort of men, who form the majority of patrons of the railroad. But a considerable portion of femininity travels, and it sent in a complaint that its comfort was being neglected. The general passenger agents gave quick ear. The men’s buffet, with its comfortable adjuncts of smoke and drink was at the forward end of the train, the women were considered in the big, comfortable observation cars at the rear. They were given more stationery, more magazines, even a caseful of books, running from the severe standard works to the gayest and lightest of modern fiction. Ladies’ maids were installed upon the trains, and the girl running from New York up to Albany could have her nails manicured while upon the train.

Most of these things were aimed at making the journey more comfortable for men, who make up the majority of train passengers. However, a significant number of women travel too, and they filed a complaint about their comfort being overlooked. The general passenger agents responded quickly. The men had a buffet with cozy options for smoking and drinking at the front of the train, while women were accommodated in the spacious, comfortable observation cars at the back. They received extra stationery, more magazines, and even a selection of books that ranged from serious classic literature to the lightest modern fiction. Female attendants were brought on board, and the woman traveling from New York to Albany could even get her nails done while on the train.

These are all details, but each goes to make the comfort of the traveller upon the American railroad train. Such comfort is not equalled in any other country in the world. From the moment he steps from his cab, the American traveller passing through the magnificence of superb waiting-rooms enters palatial trains, superior to the private trains of royalty upon the other side of the ocean. A corps of well-trained attachés look to his comfort and his ease, every moment that he is upon the train,[Pg 310] whether his ride be of an hour’s duration or a four-days’ run across the continent. Other railroaders whom he does not see, engine crews, changing each few hours upon his run, signalmen in the towers along the route, telegraphers, despatchers, train walkers, car inspectors help in their small but important ways to make his trip one of comfort and of safety. The entire organization of the railroad lends itself to that very purpose.

These are all details, but each contributes to the comfort of travelers on American trains. This level of comfort isn’t matched anywhere else in the world. From the moment he steps out of his cab, the American traveler, moving through stunning waiting areas, boards luxurious trains that outshine even the private trains of royalty across the ocean. A team of well-trained staff takes care of his comfort and ease every moment he’s on the train, whether his ride lasts an hour or stretches over four days across the continent. Other railroad workers, who remain unseen, such as engine crews who change every few hours during the journey, signalmen in the towers along the route, telegraphers, dispatchers, train attendants, and car inspectors all contribute in their small but significant ways to make his trip comfortable and safe. The entire railroad organization is dedicated to that very purpose.[Pg 310]

The railroad does not stop at the mere exercise of its great function as a carrier; it does not even stop with the exercise of its every ingenuity toward safety in its transportation; it goes a little further and gives to the man or woman who rides upon its rails, a degree of luxurious comfort equal to if not even greater than that man or woman can receive at any other place.

The railroad doesn’t just fulfill its essential role as a carrier; it doesn’t even stop at showcasing all its clever measures for ensuring safe transportation. It goes a step further and provides the men and women riding on its tracks a level of luxurious comfort that equals or even exceeds what they could find anywhere else.

 

 


CHAPTER XIX

GETTING THE CITY OUT INTO THE COUNTRY

GETTING THE CITY INTO THE COUNTRY

Commuters’ Trains in Many Towns—Rapid Increase in the Volume of Suburban Travel—Electrification of the Lines—Long Island Railroad Almost Exclusively Suburban—Varied Distances of Suburban Homes from the Cities—Club-cars for Commuters—Staterooms in the Suburban Cars—Special Transfer Commuters.

Trains for commuters in many towns—rapid increase in suburban travel—electrification of the lines—Long Island Railroad primarily serves suburbs—various distances of suburban homes from the cities—club cars for commuters—staterooms in suburban cars—special transfer commuters.

 

When the Commuter slams his desk shut at the close of a busy day, he is fully aware that he is a superior being. Other mortals condemned to hard labor in the city may squeeze within the ill-ventilated confines of trolley-car, elevated or subway train, may find their way to stuffy apartments, which, if their fronts were to be suddenly removed, would look for all the world like shoe-boxes stuck tier upon tier in a shop. The Commuter thrusts out his chest. Not for him. His is a different life. He even feels justified in thinking that his is the only life. There is nothing narrow about the Commuter; the open breath of the country has tended to widen him.

When the Commuter slams his desk shut at the end of a busy day, he knows he’s a superior being. The others, stuck toiling in the city, might squeeze into the cramped space of a trolley, elevated train, or subway, only to end up in cramped apartments that would look like stacked shoeboxes if you took a wall off. The Commuter puffs out his chest. Not for him. He leads a different life. He even feels justified in believing his is the only way to live. There’s nothing small-minded about the Commuter; the fresh air of the countryside has helped him expand his perspective.

He finds his way to the showy railroad terminal, down the crowded concourse with a human stream of other Commuters to the 5:37. That train is part of his regular calendar of life. It has been such ever since he took flight to the country, a dozen years ago. If the 5:37 should ever be stricken from the time-card the Commuter would feel as if the light had been extinguished. Once, when some meddler violently assumed to change it into a 5:31, the Commuter was one of a committee who visited a terrified general passenger agent and had the course of time set right again. There is only one other train which must approach the 5:37 in regularity; that is[Pg 312] the 7:52, on which the Commuter slinks sorrowfully into the dirty town each morning. Other trains may be jumped about on the time-card, the Commuter is oblivious of their fate. But let his 7:52 be ten minutes late into the big terminal three mornings in succession, and the Commuter begins to write letters to the papers and to the officers of the railroad.

He makes his way to the flashy train station, navigating through the crowded hall with a stream of other commuters heading to the 5:37. That train has been a part of his daily routine ever since he moved to the area a dozen years ago. If the 5:37 were ever taken off the schedule, the commuter would feel like the light had gone out. Once, when an intruder mistakenly changed it to a 5:31, the commuter was part of a group that visited a panicked general passenger agent to get the schedule corrected. There’s only one other train that matches the 5:37 in consistency: the 7:52, on which the commuter sadly slips into the grimy city every morning. Other trains can be shuffled on the schedule, and the commuter doesn’t care what happens to them. But if his 7:52 is ten minutes late into the big station three mornings in a row, the commuter starts writing letters to the newspapers and to the railroad officials.

Once aboard the 5:37 the Commuter trails his way into the smoker. Jim, the brakeman, who is the source of all trustworthy information about the railroad, and who can even foreshadow the resignation of the president, has stored away the table and the cards. They are produced for the daily consideration of a dime and a game that runs week in and week out is ready to begin. Smith, of the Standard Oil crowd, drops into his seat; Higgins, the lawyer, into his; the others are quickly filled; packages—foodstuffs from the cheaper city markets and hurried purchases made at noon from handy shops—go into the racks, and the Commuter is oblivious until, as if by instinct, a familiar red barn goes flying backwards. The game is off again until to-morrow morning; he is sorting his own packages out of the rack. The train halts for a single nervous moment, and he is on the platform. The cars roll past him; the party are at a three-handed game now.

Once on the 5:37, the Commuter makes his way into the smoking section. Jim, the brakeman, is the go-to guy for reliable information about the railroad and can even predict when the president will resign. He has tucked away the table and cards, which are pulled out for the daily game that costs a dime and runs week after week. Smith from Standard Oil takes his seat, followed by Higgins, the lawyer; the other seats fill up quickly. Packages—groceries from the cheaper markets and quick buys from nearby shops—go into the racks, and the Commuter doesn’t pay attention until he catches sight of a familiar red barn whizzing by. The game is back on until tomorrow morning, and he starts sorting through his packages. The train stops for a brief moment, and he steps onto the platform. The cars roll past, while the others are engrossed in a three-handed game.

The Commuter finds his way up a steep road to his home on the hillside, his very own home. It looks as sweet, set in there among the bushes and the trees, as it did the day he bought it; and that day it looked to him as Paradise. When night comes, there comes a peace and quiet, a peculiar country coolness in the air. The city is steaming from the hot day, and through the night the pavements and the roofs still emit heat. The Commuter has forgotten the city. He sleeps as he slept as a boy on a farm, where a city was but a hazy dream in his mind. When he awakes he is refreshed, invigorated. The country has repaid him for the trouble that he has[Pg 313] taken to reach it. He goes into town again on that blessed 7:52, twice as good a workingman as the man who has the next desk to his, the poor chap who had to sit on the apartment steps until after midnight in order to get even a miserable degree of comfort.

The Commuter makes his way up a steep road to his home on the hillside, his very own home. It looks just as sweet, nestled among the bushes and trees, as it did the day he bought it; and that day it felt like Paradise to him. When night falls, a sense of peace and quiet settles in, a special coolness in the air. The city is still steaming from the hot day, and throughout the night the pavements and roofs continue to radiate heat. The Commuter has forgotten about the city. He sleeps like he did as a boy on a farm, where the city was just a hazy dream. When he wakes up, he feels refreshed and energized. The country has rewarded him for the effort he has[Pg 313] put in to get there. He heads into town again on that blessed 7:52, feeling like a much better worker than the guy sitting at the next desk, the poor guy who had to wait on the apartment steps until after midnight just to find a little bit of comfort.

That is why the city goes out into the country.

That’s why the city expands into the countryside.


The Commuter is apt to settle his thoughts upon himself, to forget that he is but an infinitely small part of a mighty home-going army that nightly calls all the passenger resources of the railroad into play. There are more than 100,000 of him alone in the metropolitan district around New York. The busy Long Island Railroad takes a host of him nightly off to the garden spots of that wonderful land from which it takes its name; the Central Railroad reaches off into the lowlands, and the Erie and the Lackawanna into the highlands of New Jersey; the New York Central and the New Haven tap the picturesque shores of the Hudson and the Sound.

The commuter tends to focus on himself, forgetting that he’s just a tiny part of a huge home-going crowd that each night uses all the passenger services the railroad has to offer. There are over 100,000 commuters just in the metropolitan area around New York. The busy Long Island Railroad takes many commuters each night to the beautiful spots of that amazing region it’s named after; the Central Railroad goes into the lowlands, while the Erie and the Lackawanna head up into the highlands of New Jersey; the New York Central and the New Haven connect to the scenic shores of the Hudson and the Sound.

Boston repeats New York in this human tide that ebbs and flows daily through her gates. From both her North and South stations mighty armies of Commuters come and go until one wonders sometimes if any one really lives in Boston itself. There are more than 60,000 of this army at the Hub. In Philadelphia, the Pennsylvania and the Reading handle from their terminals an army of equal size each night; another finds its way from the smoky, dirty heart of Pittsburgh out into the attractive towns that perch the hills in her vicinage.

Boston mirrors New York with the constant stream of people that flows in and out every day through its gates. From both the North and South stations, huge groups of commuters come and go, making one sometimes question if anyone actually lives in Boston. There are over 60,000 of these commuters in the Hub. In Philadelphia, the Pennsylvania and Reading railroads manage a similarly large crowd from their terminals each night; another group makes its way from the smoky, gritty center of Pittsburgh to the charming towns that are nestled in the nearby hills.

Middle West cities, even those of good size, differ from Eastern in the fact that they are rarely hampered in their growth by natural conditions. In big towns like Cleveland and Detroit, for instance, the natural and the artificial electric transit facilities are so good as to bring the commutation business to a minimum. Not so with Chicago. The Illinois Central from the south, the Northwestern and the St. Paul from the north, serve[Pg 314] rapidly growing suburban areas that will compare with some of the best in the East. Then, after the Commuters in the East are safely home, another army is finding its way across the bay, and off to the north and the south of San Francisco. These are the big centres of commuting as the American railroads know it. In smaller measure it exists at every large city in the country. The familiar monthly card ticket, representing its cousin, that holy-of-holies—the annual pass, is issued from good-sized villages and pretentious country seats. The Commuter is already a national institution.

Middle West cities, even the larger ones, are different from those in the East because their growth is rarely limited by natural conditions. In major cities like Cleveland and Detroit, for example, both the natural and man-made electric transit options are so effective that commuting is minimal. Chicago is not the same. The Illinois Central from the south, the Northwestern, and the St. Paul from the north serve[Pg 314] rapidly growing suburbs that can compete with some of the best in the East. Once the commuters in the East are home, another group is making its way across the bay and heading north and south of San Francisco. These are the major centers of commuting as recognized by American railroads. A smaller version of this exists in every large city across the country. The familiar monthly ticket, akin to its counterpart, the coveted annual pass, is issued from sizable towns and impressive country estates. The commuter has become a national institution.


Conductor John M. Dorsey, who used to run an Erie train out of Jersey City in the long ago, once showed us what he thought was the first example of a pure commutation business. It was a list issued to Erie conductors in 1860, and containing the names of 162 persons who travelled daily in and out of New York by the way of Jersey City. These folk lived in Passaic (they called it Boiling Springs in those days), and in Paterson, and all the way up the line to Goshen and Middletown. When a man wanted to commute then he paid a monthly fee to the railroad and they printed his name on this official list. Such a scheme would be obviously out of the question these days.

Conductor John M. Dorsey, who used to operate an Erie train out of Jersey City a long time ago, once showed us what he believed was the first example of a pure commuting business. It was a list issued to Erie conductors in 1860, containing the names of 162 people who traveled daily to and from New York via Jersey City. These folks lived in Passaic (which they called Boiling Springs back then), in Paterson, and all the way up the line to Goshen and Middletown. When someone wanted to commute back then, they paid a monthly fee to the railroad, and their name was added to this official list. Such a system would obviously be out of the question these days.

When New York refused to stop growing, and more and more people began making the daily trip in and out of Jersey City, the handy method of the commutation ticket was substituted for the cumbersome printed list, and the Erie and all the other railroads began to cater to the Commuter with special short-distance trains. Committees came to railroad officers from various small towns and aided them in fixing a definite basis of fare, which remains to-day at something between six-tenths and three-quarters of a cent a mile. In later years, the real estate business became the science that it is to-day, and the suburban business began to move forward in long leaps.

When New York wouldn't stop expanding, and more people started commuting daily to Jersey City, the convenient commutation ticket replaced the bulky printed list, and the Erie and other railroads began to serve commuters with special short-distance trains. Committees from various small towns approached railroad officials to help establish a clear fare system, which still sits at about six-tenths to three-quarters of a cent per mile today. In later years, the real estate business evolved into the sophisticated field we know now, and suburban development began to progress rapidly.

 

Even in winter there is a homely, homey air about the commuter’s station

Even in winter, the commuter station has a cozy feel.

 

Entrance to the great four-track open cut which the Erie
has built for the commuter’s comfort at Jersey City

Entrance to the large four-lane open cut that the Erie has built for the convenience of commuters in Jersey City.

 

A model way-station on the lines of the Boston & Albany Railroad

A sample hub similar to the Boston & Albany Railroad

 

The yardmaster’s office—in an abandoned switch-tower

The yardmaster's office—in an empty switch tower.

 

[Pg 315]“It seems incredible,” said a railroad officer just the other day “but this suburban problem is all but overwhelming for us. It does not increase our revenues at so wonderful a pace, but it does increase in volume from 20 to 25 per cent a year; and think how that keeps us hustling, making facilities for it. There is not a railroad entering New York to-day that could not dismiss its passenger terminal problems to-morrow, if it were not for the Commuter. There is not a railroad coming into New York that could not handle all its through business in a train-house of from four to five tracks. Instead of that, what do we see? The Erie with five through trains requiring a terminal of sixteen tracks; the Lackawanna, with the same number of through trains, a new terminal of even greater size, the overwhelming passenger terminal problem being repeated at every corner of New York, just because of the tremendous annual increase in the suburban passenger business.”

[Pg 315]“It’s hard to believe,” said a railroad officer recently, “but the suburban issue is almost too much for us to handle. It’s not boosting our revenues as quickly as we’d like, but it does grow in volume by 20 to 25 percent each year. Just think about how that keeps us busy creating the necessary facilities. There’s not a single railroad coming into New York today that could forget about its passenger terminal issues tomorrow if it weren't for the commuters. No railroad entering New York could manage all its long-distance business with just four or five tracks. Instead, what do we find? The Erie has five long-distance trains needing a terminal with sixteen tracks; the Lackawanna, with the same number of long-distance trains, is getting an even bigger new terminal, and this massive passenger terminal issue is cropping up everywhere in New York solely because of the huge annual growth in suburban passenger traffic.”

The great reconstruction of the Grand Central terminal facilities in the heart of New York, and the erection of a new station there, as described in detail in an earlier chapter, is directly due to the Commuter. When the new station with its double tier of tracks is finished, there will be thirty-two platform tracks in the double train-house, an amount far in excess of that needed for even the great volume of through business that goes and comes over the lines of the New York Central and the New York, New Haven, & Hartford, the two systems that use it. And the new station, involving a tremendous expenditure of money, of brains, and of energy, is not all.

The major renovation of Grand Central terminal in the heart of New York, along with the construction of a new station, as detailed in an earlier chapter, is primarily due to the Commuter. Once the new station with its two levels of tracks is completed, there will be thirty-two platform tracks in the double train shed, which is much more than necessary for even the large volume of through traffic that travels on the lines of the New York Central and the New York, New Haven, & Hartford, the two systems that utilize it. And the new station, which involves a significant investment of money, creativity, and effort, is just the beginning.

The New Haven has electrified its four-track main line all the way out to Stamford, Conn., in order that it may in some measure cope with this increasing flow of suburban traffic over its already crowded main-line tracks. It has wrestled with the unanticipated problems of electrification because it has been facing a situation that left it no time to experiment elsewhere and approach its [Pg 316]main-line problem with deliberation. More and more folk were settling in the suburban towns in its territory each month, and deliberation was quite out of their calculations. The Commuter is rarely deliberate.

The New Haven has electrified its four-track main line all the way out to Stamford, Conn., to better manage the growing suburban traffic on its already crowded main-line tracks. It has dealt with unexpected challenges of electrification because it has been facing a situation that gave it no time to experiment elsewhere and approach its [Pg 316] main-line issue carefully. More and more people were moving to the suburban towns in its area each month, and careful planning was not an option for them. The Commuter is rarely careful.

So the New Haven, with all the resources of a giant carrier, has found each new measure of relief swallowed up in the new flood and has turned to more radical methods. It has been apparent to its managers for some time past that even the new Grand Central, with its wonderful capacity, would some day prove inadequate, for the reason that the New York Central—the actual owners of the property—was also trying to cope with its own great increase in suburban traffic, and would eventually require more and more space for its own Commuters. With such a possibility in the future—not a distant future with the suburban business doubling in volume every four or five years—the New Haven sought to develop an unimportant freight branch leading from New Rochelle down to the Harlem River. It has almost finished the work of transforming this into a great electric carrier, six tracks in width. Railroad engineers show no hesitancy in saying that eight-track trunks will be needed out of New York in every direction within a dozen years. The Harlem River branch of the New Haven, once it is provided with a suitable terminal, will become a great artery of suburban traffic. It will give trunk capacity to make possible the development of a great new area lying just inland from the Sound, and yet within from 40 to 50 miles of New York City.

So, the New Haven, with all the resources of a major carrier, has found that each new relief measure gets overwhelmed by the ongoing demand and has turned to more drastic solutions. Its managers have realized for some time now that even the new Grand Central Station, with its impressive capacity, would eventually become insufficient because the New York Central—the actual owners of the property—was also dealing with a significant increase in suburban traffic and would ultimately need more and more space for its own commuters. With this looming possibility—not far off, considering that suburban business is doubling every four or five years—the New Haven aimed to develop a minor freight line running from New Rochelle down to the Harlem River. It has nearly completed the transformation of this line into a major electric carrier with six tracks. Railroad engineers confidently state that eight-track lines will be necessary out of New York in every direction within the next twelve years. Once the Harlem River branch of the New Haven is equipped with an appropriate terminal, it will become a major route for suburban traffic. This will provide the capacity needed to develop a significant new area just inland from the Sound, yet within 40 to 50 miles of New York City.

A third project in which New Haven capital is known to be interested is that of a high-speed, four-track suburban electric railroad also to reach into the Sound territory as far as Port Chester, with an important branch, diverging to White Plains, the shire-town of Westchester County. This line will feed into the main line of the New York subway, and so avoid cramping the terminals still further.[Pg 317] The terminals are the crux of the whole great problem of handling suburban traffic.

A third project that New Haven capital is known to be interested in is a high-speed, four-track suburban electric railway that will extend into the Sound area all the way to Port Chester, with a significant branch that splits off to White Plains, the county seat of Westchester County. This line will connect to the main New York subway, helping to relieve congestion at the terminals.[Pg 317] The terminals are the key to managing suburban traffic efficiently.

The New York Central has also electrified its tracks for a zone of some 40 to 50 miles from its terminal. This work was started primarily by a distressing accident in its old smoke-filled tunnel, that ran the length of Park Avenue under Manhattan Island, but New York Central officers are to-day free to admit that the electrification was close at hand in any event. The operation of a terminal so closely planned as the new Grand Central, with its train-sheds and yards built in layers, would have been a physical impossibility with smoky, dirty, steam locomotives.

The New York Central has also electrified its tracks for an area of about 40 to 50 miles from its terminal. This work was initially prompted by a serious accident in its old smoke-filled tunnel that ran along Park Avenue underneath Manhattan Island, but New York Central officials today acknowledge that electrification was on the horizon regardless. Operating a terminal as intricately designed as the new Grand Central, with its train sheds and yards built in layers, would have been physically impossible with smoky, dirty steam locomotives.

The New York Central has been, as we shall see in greater detail in the chapter on the coming of electricity, the first of the standard steam railroads entering New York to provide suburban trains of multiple unit motor-cars, similar to those used in rapid transit subway and elevated trains. The great advantage of these trains over trains handled by either steam or electric locomotives is an operating advantage. The train may be so quickly turned in terminals as to bring the terminal problem down an appreciable percentage, and so to give a greater hauling capacity to main-line tracks. The Central, wedged in tightly by the high hills that lie to the north of the metropolis, has had to pin its faith to plans that utilize the present tracks to the uttermost capacity.

The New York Central has been, as we’ll explore in more detail in the chapter on the arrival of electricity, the first standard steam railroad to enter New York with suburban trains made up of multiple unit motor-cars, similar to those used in rapid transit subway and elevated trains. The main advantage of these trains over those operated by steam or electric locomotives is related to efficiency. The trains can be turned around quickly at terminals, significantly reducing terminal-related delays, and thereby increasing the capacity of main-line tracks. The Central, tightly squeezed by the high hills north of the city, has had to rely on plans that maximize the current tracks' use.

The railroads crossing New Jersey and reaching the west bank of the Hudson have not been behind the routes that enter from the north in providing for the suburban business. The recently opened McAdoo Tunnel, linking the Jersey terminals of the Erie, the Lackawanna, and the Pennsylvania with both the downtown and the uptown theatre, hotel, and shopping district of Manhattan, has been a great stimulus to the suburban development across the Hudson.

The railroads running through New Jersey and reaching the west bank of the Hudson are just as good as the routes coming in from the north when it comes to serving suburban needs. The newly opened McAdoo Tunnel, connecting the New Jersey terminals of the Erie, Lackawanna, and Pennsylvania with both the downtown and uptown theater, hotel, and shopping areas of Manhattan, has greatly boosted suburban growth across the Hudson.

The Lackawanna has done its part by boring a second[Pg 318] tunnel under the Bergen Hill, parallel to its original tube, giving a four-track entrance to its fine new terminal, and relieving the congestion of suburban traffic night and morning at its worst point, the neck of the bottle. The Erie has already completed, as a part of its extensive terminal reconstruction-work in Jersey City, a similar project, a four-track open cut through the stout backbone of Bergen Hill. The open cut replaces completely the so-called Bergen Tunnel, which has already become a matter of history.

The Lackawanna has fulfilled its responsibility by drilling a second[Pg 318] tunnel under Bergen Hill, parallel to the original one, creating a four-track entrance to its impressive new terminal and easing the rush hour congestion for suburban traffic at its most problematic spot, the bottleneck. The Erie has already finished, as part of its extensive terminal renovation in Jersey City, a similar project—a four-track open cut through the solid backbone of Bergen Hill. This open cut completely replaces the outdated Bergen Tunnel, which is now just a thing of the past.

We have already told of the Pennsylvania terminal in New York. The Pennsylvania built the new station for through travel rather than for the Commuter, at the outset. But the Pennsylvania, with the exception of a brisk traffic out to Newark, is hardly a big suburban road, in the New York metropolitan district. The great volume of Commuters who will flock to its station nightly, will be bound east, not west. The Long Island Railroad, its property stretching less than one hundred miles east from New York, through what is one of the most attractive residential localities in the world, is almost exclusively a suburban system. Long Island is not a manufacturing or agricultural territory of consequence. There is not a town of 10,000 souls east of the New York City line. Freight traffic and through traffic, aside from some summer excursion business, is conspicuous by its absence. Yet the Long Island operates through its local station at Jamaica (an even dozen miles distant from the new Pennsylvania terminal), more than 800 trains a day. That, of itself, represents a volume of traffic, and speaks wonders for the desirability of the broad and sandy island as an escape from the city to the country.

We’ve already talked about the Pennsylvania terminal in New York. The Pennsylvania built the new station for long-distance travel instead of commuters at first. But aside from a decent amount of traffic heading to Newark, the Pennsylvania isn’t really a major suburban line in the New York metropolitan area. The huge number of commuters who will head to its station every night will be going east, not west. The Long Island Railroad, which runs less than a hundred miles east from New York through one of the most attractive residential areas in the world, is almost entirely a suburban system. Long Island doesn’t have any significant manufacturing or agricultural areas. There isn’t a town with 10,000 residents east of New York City. Freight traffic and long-distance travel, apart from some summer excursion business, are notably absent. Yet the Long Island operates over 800 trains a day through its local station at Jamaica (just twelve miles from the new Pennsylvania terminal). That alone shows a significant volume of traffic and highlights how desirable the broad, sandy island is as a getaway from the city to the countryside.

“We have from 18,000 to 20,000 Commuters all the year round,” said a Long Island official, just the other day; “and this branch of our traffic—our chief stronghold—is increasing at the rate of 25 per cent annually. We are trying to increase our facilities to keep pace with[Pg 319] the demand made upon them; that is why we became tenants in the new Pennsylvania Station. For our share of that work we will pay $65,000,000—some money. But we cut twenty minutes off every Commuter’s trip in each direction every day, and that is worth while in a day when every road is reaching out for new business. We do not consider that $65,000,000 to save a man forty minutes a day is money ill-spent; but I am frank in saying that we also expect our 25 per cent annual increase to remain for several years in order to make good such an expenditure.”

“We have around 18,000 to 20,000 commuters all year round,” said a Long Island official recently; “and this part of our traffic—our main stronghold—is growing at a rate of 25 percent each year. We’re working to improve our facilities to meet the increasing demand; that’s why we decided to lease space in the new Pennsylvania Station. For our share of that project, we will pay $65,000,000—quite a bit of money. But we’re cutting twenty minutes off every commuter’s trip in each direction every day, and that’s significant when every route is looking for new business. We don’t see $65,000,000 spent to save someone forty minutes a day as wasted money; however, I’ll be honest in saying that we also expect our 25 percent annual growth to continue for several years to justify such an investment.”

Part of that $65,000,000 is yet to be spent on the electrification of the Long Island suburban lines, within a zone of from 30 to 40 miles out from the new terminal. The through trains running to the far eastern points of the island will run direct from the Pennsylvania Station as far as Jamaica by electricity, heavy motors hauling the standard equipment. At Jamaica, in a million-dollar transfer station that is part of the big improvement scheme, the steam locomotives will take up their part of the work. Electricity for long stretches of standard railroad where the traffic is comparatively slight is still an economic impossibility.

Part of that $65,000,000 is still to be spent on electrifying the Long Island suburban lines, within a range of 30 to 40 miles from the new terminal. The through trains running to the far eastern points of the island will travel directly from Pennsylvania Station to Jamaica using electricity, with heavy motors pulling the standard cars. At Jamaica, in a million-dollar transfer station that is part of the major improvement plan, steam locomotives will continue the journey. Using electricity for long stretches of standard rail where traffic is relatively light is still economically unfeasible.

So much for New York, where the lead has been taken in providing suburban service on the railroads operated by electricity. The problem is being approached in Boston—who, like her larger sister, refuses to stay “put.” South Station and North Station, on opposite sides of the city, are of the largest size, but they are beginning to feel the strain of traffic, which forges ahead every year. The Metropolitan Improvements Commission of that city has already made a careful study of the problem. It plans to relieve the situation by constructing a four-track tunnel from one station to the other, and operating both of them—as far as suburban traffic is concerned—as through stations rather than as terminals. In a word, Boston & Maine local trains entering North Station would not end[Pg 320] their runs there as at present, but would continue through the proposed tunnel to a second stop at South Station, where they would become outgoing New York, New Haven, & Hartford suburban locals. The same operation would be continued in a reverse direction. A more complicated adaptation of the scheme from a construction standpoint would still use the connecting tunnel and provide car-yards for the Boston & Maine trains outside of South Station, with a similar yard for the New Haven locals just beyond North Station. The main gain made by such a plan is the elimination of switching—the same point at which the New York Central and the Long Island have aimed in making their suburban trains of multiple units. With the hauling in and out of empty trains to and from a terminal eliminated, the capacity may be almost doubled. Another gain is the convenience to passengers who under such a plan would be enabled to reach either side of the city without changing cars, and a recourse to street transit facilities. The Boston plan, of course, embodies a change from steam to electricity as a motive power. It is one of the most comprehensive plans yet submitted for the solving of the great problem of getting the city out into the country.

So much for New York, where they’ve taken the lead in providing suburban train service using electric railroads. Boston is tackling the same issue—much like its bigger counterpart, it refuses to stay "put." South Station and North Station, located on opposite sides of the city, are quite large, but they’re starting to feel the pressure of increasing traffic year after year. The Metropolitan Improvements Commission of the city has already conducted a thorough study of the situation. They plan to ease the congestion by building a four-track tunnel connecting the two stations and operating both of them—as far as suburban traffic goes—as through stations instead of terminals. In simpler terms, Boston & Maine local trains going into North Station won't stop there as they do now; instead, they’ll travel through the new tunnel to South Station, where they’ll become outgoing New York, New Haven, & Hartford suburban locals. The same operation will work in reverse. A more complex version of this scheme, from a construction perspective, would still use the connecting tunnel and create sorting yards for the Boston & Maine trains outside of South Station, with a similar yard for the New Haven locals just past North Station. The main advantage of this plan is the removal of switching—the same goal the New York Central and Long Island have aimed for with their multiple-unit suburban trains. By eliminating the need to haul empty trains in and out of a terminal, the overall capacity could nearly double. Another benefit is the convenience for passengers, who under this plan would be able to reach either side of the city without needing to change trains or rely on street transit. The Boston plan also involves switching from steam to electricity as the power source. It’s one of the most comprehensive plans proposed yet for solving the significant challenge of connecting the city to the countryside.

In Philadelphia, they are feeling the pressure of the Commuter at both the big downtown terminals, the Pennsylvania and the Reading, while the first of these roads is already planning to electrify its suburban lines and to give Broad Street Station exclusively to this class of traffic. Philadelphia is such a wide-spreading and sprawling town that the trolley lines have afforded little real rapid transit to the outlying sections, while relief by subways and elevated lines has so far been meagre. As a result, a great burden of interurban as well as suburban traffic has been laid upon the railroads there, and they have been compelled repeatedly to enlarge both track and station facilities.

In Philadelphia, they're feeling the strain from commuters at both major downtown terminals, the Pennsylvania and the Reading. The Pennsylvania Railroad is already planning to electrify its suburban lines and dedicate Broad Street Station solely for this type of traffic. Philadelphia is such a vast and sprawling city that trolley lines have provided little real rapid transit to the outer areas, and the relief from subways and elevated lines has been limited so far. As a result, railroads have faced a significant load of both interurban and suburban traffic, forcing them to expand both track and station facilities repeatedly.

The Illinois Central, carrying a heavy traffic south of[Pg 321] Chicago, has prepared plans for the electrification of 325 miles of its suburban lines, and radical enlargement of terminal facilities. The Illinois Central has been very progressive in its methods of handling the Commuter traffic. Its side-door cars, permitting quick loading and unloading, have long marked a progressive step in equipment. The Chicago and Northwestern, in its splendid new white marble terminal on the West Side of Chicago, will give its chief use toward the upbuilding of a suburban traffic, already strong and well developed.

The Illinois Central, managing a high volume of traffic south of[Pg 321] Chicago, has made plans to electrify 325 miles of its suburban lines and significantly expand its terminal facilities. The Illinois Central has been very innovative in how it handles commuter traffic. Its side-door cars, which allow for quick loading and unloading, have long been a notable advancement in equipment. The Chicago and Northwestern, with its impressive new white marble terminal on the West Side of Chicago, will primarily focus on enhancing suburban traffic, which is already strong and well established.

The Commuter covers a varied zone. His station may be less than a mile from the terminal and his home still within the crowded confines of the town, or he may be the last passenger of the train as it reaches the far end of its suburban run. The average commutation district runs about 30 miles out, with by far the heavier part of the traffic in the first 15 miles of this. Most of the railroads that cluster in at New York, however, issue commutation tickets out over a 70 or 80-mile radius. One man for many years held the record as a long-distance Commuter. He preferred to sleep nights within the quiet confines of Philadelphia and his 90-mile trip to New York, with a 90-mile return at the end of every day became a mere incident in his life. His record was beaten this year. A man arrives and departs from the Grand Central Station five days out of the week, who travels 320 miles on every one of them. He catches a fast train from his home town at seven o’clock in the morning, breakfasts on the train, and is at his New York office at 11:30 o’clock. He leaves his desk at 3:30 o’clock, dines on the returning express, and is home by eight. His daily trip, with all incidental expenses, aggregates more than $12.00; so he deserves to rank as the Champion Commuter.

The commuter covers a wide area. His station might be less than a mile from the terminal, and his home could still be within the bustling town, or he might be the last passenger on the train when it reaches the end of its suburban route. The average commuting zone is about 30 miles out, with most of the traffic concentrated in the first 15 miles. However, most of the railroads that connect to New York offer commuting tickets for a radius of 70 to 80 miles. For many years, one man held the record as the long-distance commuter. He preferred to sleep in the quiet of Philadelphia, and his 90-mile trips to New York, along with the 90-mile return at the end of each day, were just part of his routine. This year, his record was broken. There's now a man who arrives and departs from Grand Central Station five days a week, traveling 320 miles each day. He catches a fast train from his hometown at 7 a.m., has breakfast on the train, and arrives at his New York office by 11:30 a.m. He leaves his desk at 3:30 p.m., has dinner on the way back on the express, and gets home by 8 p.m. His daily journey, including all incidental expenses, totals more than $12.00, so he rightly deserves to be called the Champion Commuter.

If few Commuters can approach the mileage record of this man there are many who do not hesitate at extra expenditures for their comfort. About all of the best suburban expresses that come into New York carry some sort of[Pg 322] club or private-parlor cars. The club car is one of the most elaborate developments of the entire Commuter idea. It is a comfortable coach, which is rented to a group of responsible men coming either from a single point or a chain of contiguous points. The railroad charges from $250 to $300 a month for the use of this car in addition to the commutation fares, and the “club” arranges dues to cover this cost and the cost of such attendants and supplies as it may elect to place on its roving house. It must guarantee a certain number of riders to the railroad every trip, so the membership of the “club” is kept high enough to allow for a reasonable percentage failing to use the car daily. Some railroads go at the thing in another way. They supply the car and its attendants and make a monthly extra charge, in addition to commutation. The car is entirely filled with regular riders, so it is in a sense a club car.

If few commuters can match this man's mileage record, there are many who don’t hesitate to spend extra for their comfort. Almost all of the best suburban trains coming into New York have some kind of[Pg 322] club or private parlor cars. The club car is one of the most advanced developments of the whole commuter concept. It’s a comfortable coach that’s rented to a group of reliable men coming from either one location or a series of nearby stops. The railroad charges between $250 and $300 a month for using this car, in addition to the regular fares, and the “club” organizes dues to cover this cost and any attendants or supplies it chooses to have on board. They must guarantee a certain number of riders to the railroad for each trip, so the club's membership is kept high enough to account for a reasonable percentage of people not using the car daily. Some railroads approach it differently by providing the car and its attendants and charging an additional monthly fee on top of commuting costs. The car is filled entirely with regular riders, making it essentially a club car.

Such a car has been running for some years on one of the suburban trains of the Harlem road. It is unique in some ways, and in these an outgrowth of early customs. The first of these began years ago, when the Oldest Commuter began his habit of riding to and from town in the baggage-car. There is something about a baggage-car that fascinates the ordinary man traveller. Perhaps it is the solemn rule of the railroad that attempts to prevent him from riding in this form of conveyance. At any rate in this particular case the Oldest Commuter gradually picks up an acquaintance with the baggageman; and, presuming upon that acquaintance gradually appropriates the baggageman’s old chair for his own use. The baggageman was good-natured, for the Oldest Commuter was a generous fellow and never forgot Christmas-times and the like. He got another old chair from somewhere, and all was well until the Next Oldest Commuter absorbed the baggageman’s chair, and the baggageman had to bring a third into his car. The Next to the Next Oldest Commuter swallowed that up, and after a time there was a row[Pg 323] of comfy old-fashioned chairs all around the edge of the dingy baggage-car, and an atmosphere of smoke and good stories that warmed the cockles of the baggageman’s heart. You could have raised $100,000,000 for an enterprise from the crowd of men who rode regularly in that little car, but the baggageman neither knew nor cared about that. He simply knew that there was a good crowd of Commuters who rode with him daily.

Such a car has been in use for several years on one of the suburban trains of the Harlem line. It’s unique in some ways, and these are a result of old traditions. This all started years ago when the Oldest Commuter began his routine of riding to and from the city in the baggage car. There’s something about a baggage car that intrigues the regular traveler. Maybe it's the strict rule of the railroad that tries to keep people from using this type of transport. In any case, the Oldest Commuter gradually became friends with the baggageman and, taking advantage of that friendship, claimed the baggageman’s old chair for himself. The baggageman was easy-going, since the Oldest Commuter was generous and always remembered Christmas and similar occasions. He found another old chair from somewhere, and everything was fine until the Next Oldest Commuter took over the baggageman’s chair, forcing the baggageman to bring in a third one for his car. The Next to the Next Oldest Commuter then took that one too, and eventually there was a row[Pg 323] of cozy, old-fashioned chairs lining the edge of the shabby baggage car, creating a vibe of smoke and great stories that warmed the baggageman’s heart. You could have raised $100,000,000 for a business from the group of men who regularly rode in that little car, but the baggageman neither knew nor cared about that. He simply knew that he had a good group of Commuters riding with him every day.

After another little time the railroad took cognizance of that particular baggage-car. The general passenger agent, who was a fellow both wise and solemn, talked with the general manager, and one day that little club of Commuters had a surprise. Instead of their baggage-car, the down train hauled a bright new car all fitted with fancy things—curtains and carpets and big stuffed chairs, and the baggageman was rigged out in a fine new uniform as an attendant. The general passenger agent fondly imagined that he had made the one really happy stroke of his existence.

After a little while, the railroad took notice of that specific baggage car. The general passenger agent, who was both smart and serious, spoke with the general manager, and one day that little group of Commuters got a surprise. Instead of their usual baggage car, the down train brought a shiny new car fully equipped with fancy features—curtains, carpets, and large cushioned chairs, and the baggageman was dressed in a sleek new uniform as an attendant. The general passenger agent happily thought he had made the best decision of his career.

He had not. His was a colossal mistake. The “club” called for its baggage-car back again. Its members were men who were surfeited with mahoganies and impressive stuffed chairs and thick carpets. They demanded their old dingy car, with its four little windows, its rough board floor and the wooden armchairs. They got it back. The big, new, showy car was sent off upon another route; and the baggage-car—itself a club to which many a soul enviously craves for admission—makes its run six times a week on one of the fastest expresses on the line.

He hadn’t. He made a huge mistake. The “club” requested its baggage car again. Its members were guys who had grown tired of fancy mahogany furniture, plush stuffed chairs, and thick carpets. They wanted their old, shabby car, with its four small windows, rough wooden floor, and wooden armchairs. They got it back. The big, flashy new car was sent off on a different route; and the baggage car—itself a club that many people envy and wish to join—runs six times a week on one of the fastest express trains on the line.

Groups of men have staterooms regularly reserved for them in the parlor cars of the finest suburban expresses, and there is never a word said of what goes on behind those closed doors. There come whispers of “antes” that are as high as a church steeple, but the railroad does not concern itself with the morals of its passengers to the point of breaking in upon closed doors. The porters may know, but the porters are traditionally wise and more than[Pg 324] traditionally close-mouthed. One big New York editor hired a stateroom for his daily ride in and out to his suburban home. His secretary and his stenographer are closeted in it with him, and on the 50-minute ride twice each day he dictates the daily editorial utterances that delight a great congregation of his readers.

Groups of men have staterooms regularly reserved for them in the parlor cars of the best suburban express trains, and no one ever talks about what happens behind those closed doors. There are whispers of “antes” that reach as high as a church steeple, but the railroad doesn’t concern itself with the morals of its passengers enough to intrude on private spaces. The porters might know, but they’ve always been wise and more than[Pg 324] traditionally tight-lipped. One prominent New York editor rented a stateroom for his daily commute to and from his suburban home. His secretary and stenographer are locked in with him, and during the 50-minute ride twice a day, he dictates the daily editorials that please a large audience of his readers.

Special trains for Commuters are no particular novelty. Almost every big system has some daily suburban trains that are on its working time-tables and not upon the schedules that are given out to the public. A group of aristocratic Commuters living north of Boston in the district around Manchester have their private special into the North Station every summer morning. It is an all-parlor-car train, the most luxurious suburban on the line, yet not one Commuter in a thousand knows a thing about it. A similar train arrives and departs daily at the South Station. Others are in service out of New York. You can buy both exclusiveness and elegance from the railroad.

Special commuter trains aren't exactly a new thing. Almost every major transit system has some daily suburban trains that follow their internal schedules, not the public ones. A group of wealthy commuters living north of Boston, around Manchester, has their private special train into North Station every summer morning. It's an all-parlor-car train, the most luxurious suburban option on the line, yet hardly any commuter knows about it. A similar train leaves and arrives daily at South Station. There are also others running out of New York. You can purchase both exclusivity and elegance from the railroad.

The Commuter is not more concerned about that 5:37 than is the railroad. It makes train and Commuter both its concern, because that is the way it seeks to build up its profitable suburban traffic.

The Commuter doesn't care more about the 5:37 than the railroad does. It makes both the train and the Commuter its priority because that's how it aims to grow its profitable suburban traffic.

“We are getting more of the city out into the country each year,” says a big suburban passenger agent; “and with the wide increase in the use of electricity as a motive power for the standard railroads this business is bound for increases that we can hardly foresee to-day. I think that I am quite safe in predicting that another decade will see the belt of from 30 to 50 miles outside of New York terminals as thickly settled as the belt from 10 to 30 miles is to-day settled. The railroaders have done their part by expensive increase in terminal and track facilities; they have helped the real-estate men in their broad advertising of the possibilities of suburban life: the harvest is all that now remains to be reaped.”

“We're bringing more of the city into the countryside every year,” says a major suburban passenger agent. “With the growing use of electricity as a power source for the railroads, this business is set to explode in ways we can hardly imagine right now. I’m pretty sure that in another ten years, the area 30 to 50 miles outside the New York terminals will be just as densely populated as the area 10 to 30 miles out is today. The railroads have done their part by investing heavily in terminal and track facilities; they’ve supported the real estate agents in their extensive marketing of suburban living: now all that’s left is to enjoy the rewards.”

 

 


CHAPTER XX

FREIGHT TRAFFIC

Freight Shipping

Income from Freight Traffic Greater than from Passenger—Competition in Freight Rates—Afterwards a Standard Rate-sheet—Rate-wars Virtually Ended by the Interstate Commerce Commission Classification of Freight into Groups—Differential Freight Rates—Demurrage for Delay in Emptying Cars—Coal Traffic—Modern Methods of Handling Lard and Other Freight.

Income from freight traffic surpasses passenger income—competition in freight rates—later established a standard rate sheet—rate wars essentially ended by the Interstate Commerce Commission's classification of freight into categories—differential freight rates—demurrage for delays in unloading cars—coal traffic—modern methods of handling lard and other freight.

 

In England they speak of it as “goods” and regard it as almost a minor factor in the conduct of their railways. In the United States it is freight-traffic, and is the thing from which the railroads derive by far the greater part of their revenues. In England it is represented by delicious little trails of “goods-wagons,” four-wheelers of from five to eight or nine or ten tons’ capacity, the “goods” often left exposed to the rigors of winter, save for possibly a tarpaulin covering; in the United States, fast-freights and slow-freights crowd upon one another’s heels; the sixty-ton steel car has long since come into its own.

In England, they refer to it as “goods” and see it as almost a minor aspect of their railway operations. In the United States, it's known as freight-traffic, which is the primary source of revenue for the railroads. In England, it’s represented by charming little “goods-wagons,” four-wheelers with capacities ranging from five to eight or nine or ten tons, often leaving the “goods” exposed to the harshness of winter, aside from maybe a tarpaulin covering; in the United States, fast-freights and slow-freights constantly vie for space; the sixty-ton steel car has long become standard.

If you do not realize the importance of the freight traffic, you should talk to those shrewd old souls in Wall Street who measure a carrier, not by its ticket sales, but by that fascinating thing that they call “tonnage”; you should go out upon the line and ask any operating man how his territory is holding up in traffic. He will answer you in tons, in freight-cars moved within a single twenty-four hours. If you are still unconvinced, go to the passenger man you know best. He will tell you that while he is pleading vainly with the biggest boss of all for some new Limited, eight or ten passenger cars all told, some shouldering freight-hustler has been welcomed into the[Pg 326] inner sanctum and comes out with an O. K. for 800 or 1,000 box-cars or gondolas in his fist, a dozen new freight-pulling locomotives in addition, for good measure. There is your answer.

If you don't understand how important freight traffic is, you should talk to those savvy old folks on Wall Street who evaluate a carrier, not by its ticket sales, but by that interesting metric they call “tonnage.” You should go out on the line and ask any operator how their territory is doing in terms of traffic. They'll respond with figures on tons and the number of freight cars moved within a single day. If you're still not convinced, talk to the passenger guy you know best. He will tell you that while he's begging in vain with the top boss for a new Limited, which is just eight or ten passenger cars altogether, somewhere a freight manager has been welcomed into the[Pg 326] inner circle and walks out with an approval for 800 or 1,000 box cars or gondolas in hand, and a dozen new freight-hauling locomotives on top of that, just to be safe. That's your answer.

The passenger terminals may have all the magnificence in which we have seen them, but the freight terminals are the real core of a railroad’s entrance into any town. For when you come to even the roughest figures, you find that in extreme cases—such as the New Haven’s, where there is a congested territory, closely filled with thickly populated cities and towns—the passenger receipts will hardly do more than approach a balance with those from freight. In some cases the passenger earnings are hardly 25 per cent of the railroad’s entire income; and cases like these are more common than the New Haven, holding New England as its own principality. Wonder not that Wall Street looks askance at any new line until it can prove itself able to develop “train-load”—freight traffic, measured in thousands of tons.

The passenger terminals may be impressive, but the freight terminals are really the heart of a railroad’s entry into any town. When you look at the numbers, especially in cases like New Haven, where the area is crowded with densely populated cities and towns, you'll find that passenger revenue barely balances out with freight earnings. In some instances, passenger income makes up less than 25 percent of the railroad’s total revenue, and situations like this happen more often than New Haven, which dominates New England like its own territory. So, it’s no surprise that Wall Street is skeptical about any new line until it can demonstrate it can generate "train-load" freight traffic, measured in thousands of tons.

Your general freight agent, who is a sort of official cousin to the general passenger agent, is the man who studies tonnage. More likely in these days of the exaltation of titles, he is the freight traffic-manager, with a group of subordinates around him and a traffic-skirmishing corps out on his own road and the other connecting roads, who are making friends with shippers, just as the young travelling passenger agents round up the theatrical managers and the brethren from the lodges. The travelling freight agents hang around sidings and breathe affection for manufacturers and wholesalers; they welcome to their very arms the business traffic-managers, who are really glorified shipping clerks for great big concerns. And while they cultivate the road in detail, their big boss studies the territory in general. The trade papers and the market bulletins litter his desk; he can tell you strength or weakness in this thing or that—why cotton is off, and wheat rushing upwards. Moreover, the freight[Pg 327] traffic-manager, himself, is not above friendships. He will pack his own evening suit into a bag and go 500 miles willingly to give shippers his own private explanation of the national rate complication.

Your general freight agent, who is kind of an official cousin to the general passenger agent, is the person who analyzes tonnage. Nowadays, with the emphasis on titles, he's more likely to be called the freight traffic manager, surrounded by a team of subordinates and a crew on the ground making connections with shippers, just like the young traveling passenger agents who build relationships with theatrical managers and lodge members. The traveling freight agents hang out by sidings and build rapport with manufacturers and wholesalers; they eagerly welcome business traffic managers, who are basically just elevated shipping clerks for large companies. While they focus on the details of their routes, their boss looks at the overall area. Trade publications and market reports clutter his desk; he can tell you about the strengths or weaknesses in various industries—why cotton prices are falling and why wheat prices are soaring. Plus, the freight traffic manager isn’t above making connections himself. He’ll gladly pack his evening suit and travel 500 miles to personally explain the complexities of national rates to shippers.

Did we say rate complication? That seems almost too simple a name for the subtle and intricate structure which tells us how much we must pay the railroad for the transportation of our goods. When we were visiting the passenger office, we saw something of the work of the rate-clerks there. We learned that, in fact, the railroad creates various classes of rates in the first place; local or round-trip tickets, at, say, three cents a mile for occasional travellers; mileage books for more constant travellers, which bring a wholesale rate of two cents a mile; a third and lowest rate of something less than a cent for that urbane soul, the Commuter. For excursions, where many, many persons were to be moved at one time, perhaps upon a single train, other very low passenger rates were created. We also saw how the railroad, trying to base its passenger charges on the number of miles covered, is compelled to make delicate adjustments on through charges between competitive points.

Did we say rate complication? That seems almost too simple a name for the subtle and intricate system that tells us how much we need to pay the railroad for transporting our goods. When we visited the passenger office, we got a glimpse of the work done by the rate clerks there. We discovered that, in fact, the railroad establishes various classes of rates. There are local or round-trip tickets, for example, priced at about three cents a mile for occasional travelers; mileage books for more frequent travelers, which offer a lower rate of two cents a mile; and a third, lowest rate of just under a cent for the commuter. For excursions, where a large number of people might need to be transported at once, possibly on a single train, other very low passenger rates were created. We also observed how the railroad, aiming to base its passenger charges on the miles traveled, must make careful adjustments to through charges between competing points.

We speak of these things now, because in a way the passenger tariff resembles the freight, and yet compares with it as a child’s primer with a Greek lexicon. In an earlier day the thing was very much worse. In fact, at the very beginning there was no real scientific way in which the railroad might regulate its charges, and on some of the very earliest of steel highways the rates were made just half what they had been on the toll-roads, and without regard to the cost of transportation. Thus the competitive feature had its way early in the formulation of a rate-sheet; and there is evidence to assert that in those early days when the railroad had an opportunity it made its tariff as high as it thought folk would stand without a riot, and thus the now historic phrase “what the traffic will bear” came into coinage. As a matter of fact, in[Pg 328] those days when scientific bookkeeping was unknown the railroad had no way of accurately knowing just how much it cost to operate, and how that cost should be fairly apportioned between the different classes of its traffic.

We talk about these things now because, in a way, the passenger fare is similar to freight charges, but it's more like a child's first book compared to a Greek dictionary. Back in the day, things were way worse. Initially, there wasn't a reliable scientific method for the railroad to set its prices, and on some of the very first steel railways, the rates were set at just half of what they were on toll roads, disregarding the actual transportation costs. So, the competitive aspect heavily influenced the creation of rate sheets early on. There’s evidence to suggest that in those early days, when the railroad had the chance, it set its rates as high as it thought people would accept without causing a riot, which led to the famous phrase, "what the traffic will bear." In[Pg 328] those times, when scientific bookkeeping didn’t exist, the railroad had no accurate way of knowing how much it actually cost to operate or how to fairly distribute those costs among the different types of traffic.

The thing went from bad to worse as the great land carriers developed. Each made its rate-sheet according to its own sweet will; it classified freight precisely as it pleased, and the man down in New Orleans sending goods to New Hampshire was puzzled as to the charges that would accrue upon his shipment when it finally reached the northeastern corner of the country. The competitive feature grew to be the strongest in the making of the rate-sheet, unless it was the subtle influence of the railroad’s favored friends, an influence that showed its ugly head oftener in the practice of rebating than anywhere else. The fierce competition that ruled between the railroads in the seventies has never been approached at another time. Ruinous rate-war after rate-war followed upon each other’s heels, and little roads kept dropping into bankruptcy, one after another. There was a time in 1877 when a man might ship a carload of live-stock free from Chicago to Pittsburgh, from Chicago away through to New York for five dollars; and there is hardly a more expensive commodity for the railroad to handle, than cattle. To appreciate what these wars meant to the carriers, bear in mind that the week after this particular one was settled it cost the old rate—$110 a car—to ship cattle from Chicago to New York.

The situation went from bad to worse as the major freight carriers expanded. Each one created its rate sheet however it wanted; it categorized freight exactly as it chose, leaving the person in New Orleans sending goods to New Hampshire confused about the charges that would apply to his shipment when it finally arrived in the northeastern part of the country. The most significant factor in creating the rate sheets became competition, except for the subtle influence of the railroad’s favored associates, which often manifested in practices like rebating. The intense competition among the railroads in the seventies has never been matched since. A series of damaging rate wars followed one after another, with small railroads constantly going bankrupt. In 1877, a person could ship a carload of livestock for free from Chicago to Pittsburgh and from Chicago to New York for just five dollars; and handling cattle is hardly cheap for the railroad. To understand the impact of these wars on the carriers, remember that the week after this particular war was resolved, the old rate was $110 per car to ship cattle from Chicago to New York.

Out of such guerilla warfare came the one possible thing—coöperation. The railroads were not then big enough to consolidate their properties, J. P. Morgan had not then developed his fine art of welding them together. So they did the next best thing and made secret contracts—pooling. That is, they established a standard rate-sheet in their mutual territories and bound themselves to abide by it for a certain length of time. They figured out their relative percentages of business at the beginning [Pg 329]of any agreement, and took from the combined earnings of the pool, the same percentages of receipts. The bitter outcry that went up across the land against pooling still echoes. That practice with another now also prohibited—rebating—really gave birth to governmental regulation of railroads.

Out of that kind of guerilla warfare came one possible solution—cooperation. The railroads weren't big enough to combine their assets, and J. P. Morgan hadn't yet mastered the art of merging them. So, they opted for the next best thing and made secret agreements—pooling. This meant they set a standard rate sheet in their shared territories and agreed to stick to it for a certain period. They figured out their relative percentages of business at the start [Pg 329]of any agreement and took the same percentage of the combined earnings from the pool. The strong backlash across the country against pooling still resonates today. That practice, along with another now banned—rebating—played a key role in the rise of government regulation of railroads.

 

The inside of any freight-house is a busy place

The inside of any freight house is a hectic area.

 

St. John’s Park, the great freight-house of the New York
Central Railroad in down-town New York

St. John’s Park is the main freight terminal of the New York Central Railroad in downtown New York.

 

The great ore-docks of the West Shore Railroad at Buffalo

The main ore docks of the West Shore Railroad in Buffalo

 

In 1887 the Interstate Commerce Commission was born, and ruinous rate-warring practically came to an end. The Commission required the railroads to file with it copies of all their rate-sheets, both freight and passenger, and ordered that in almost every case thirty days’ notice should be given of any change in the tariff. This meant that the old practice of tearing a rate-sheet apart in a single night, so as to jab vitally into the heart of a competitor, was at an end. And a dignified rate-war, with the opponents giving thirty days’ advance notice of their strategic intentions, is almost an impossibility.

In 1887, the Interstate Commerce Commission was established, putting an end to destructive rate wars. The Commission required railroads to submit copies of all their rate sheets, for both freight and passengers, and mandated that they must give at least thirty days' notice before making any changes to the rates. This effectively ended the old practice of drastically changing rates overnight to undermine competitors. A more formal rate war, where opponents would announce their strategic plans thirty days in advance, is practically impossible.

Now come to the present. The freight-rate system of to-day is intricate, fearfully intricate, but it is a system. It begins by classifying all manner of freight into groups, for it must be apparent to any one that to the railroad the cost of handling different commodities must vary tremendously. Several factors make for such variation: the value of the shipment and the degree of risk for its safe transportation that the railroad must assume; its bulk, its weight, and the cost of handling at terminals, as well as the cost of any special equipment that may be necessary to carry it over the rails. No one would expect a railroad to haul a box-car filled with several hundred thousand dollars’ worth of silk for the same price that it hauled the same car filled with coke. So the railroad has grouped its freight into six general classes—varying from the most difficult and expensive to handle down to the easiest and the cheapest; and the rates for these six different classes also run in a rough proportion.

Now let's talk about the present. Today's freight-rate system is complex, really complex, but it is a system. It starts by sorting all types of freight into categories, because it’s clear to anyone that the cost for railroads to handle different goods can vary significantly. Several factors contribute to this variation: the value of the shipment and the level of risk the railroad takes for safely transporting it; its size, weight, the handling costs at terminals, and any special equipment needed to carry it by rail. No one would expect a railroad to transport a boxcar full of several hundred thousand dollars’ worth of silk for the same price as a boxcar full of coke. Therefore, the railroad has organized its freight into six main classes—ranging from the most difficult and expensive to handle to the easiest and cheapest; and the rates for these six different classes also roughly correspond.

Some 8,000 articles, ranging from arsenic to step-ladders and from Christmas trees to locomotives, are grouped[Pg 330] into these classes. Into them has gone about everything that the railroad will handle, save coal and a few other specialties which are rated as specific commodities and have special published rates. So a man shipping feather dusters from South Brooklyn to Ogdensburg, N. Y., would find that they came under Class 1, and that he would have to pay 44 cents a hundred pounds for the haul. If he was shipping steel beams between the same points he would find them under Class 4 and he would find the tariff at 23 cents a hundred. These six classes have been made standard throughout the country by all the railroads in coöperation. The roads north of the Ohio River and east of the Mississippi use the so-called Official Classification; south of the Ohio and still east of the Mississippi, the Southern Classification; while all those west of the Mississippi use the Western Classification. So the shipper is no longer in much doubt in these matters, particularly in view of the fact that the three classifications are very much the same in all save minor details.

About 8,000 items, ranging from arsenic to step-ladders and from Christmas trees to locomotives, are categorized[Pg 330] into these classes. It includes almost everything the railroad will transport, except coal and a few other specific items that have their own set rates. So, if someone is shipping feather dusters from South Brooklyn to Ogdensburg, N. Y., they would find that they fall under Class 1, and the shipping cost would be 44 cents per hundred pounds. If they were shipping steel beams between the same locations, those would be in Class 4, with a tariff of 23 cents per hundred pounds. These six classes have been standardized across the country through cooperation among all the railroads. The railroads north of the Ohio River and east of the Mississippi use the Official Classification; those south of the Ohio and still east of the Mississippi use the Southern Classification; while all the areas west of the Mississippi use the Western Classification. This means shippers usually have a clear understanding of these classifications, especially since the three systems are very similar, except for minor differences.

So much for the classification at this moment. It is quite simple when you come to place it beside the tariff sheets themselves, the printed form of an intricate structure, so great as to be almost shadowy in its workings. You ask a freight traffic-manager about rates. He is a skilled man, a man skilled in the economics of common carriers, and he tries his best to explain simply to you the basing charges for the transportation of commodities.

So that's enough about the classification for now. It's pretty straightforward when you compare it to the tariff sheets themselves, which show a complex system that feels almost vague in how it operates. If you ask a freight traffic manager about rates, you'll find he's an expert, well-versed in the economics of transportation companies, and he does his best to explain the basic charges for moving goods in a way you can understand.

“Our rates,” he says, “are formed by many things. In a general way, by the competitive territory into which we go, and in specific cases by the volume of business that comes or goes from a single point. The direction of the movement, including whether cars must return empty or loaded, is another factor. Then, of course, there is the great factor to which both passenger and freight rates must comply—the necessity for the railroad earning more than it pays out. Acworth, the English economist, says that a railroad must pay for three things, the expense of[Pg 331] maintaining the organization, that of maintaining the plant, and that of doing the work. Our revenues, from one source or another, must meet that triple expense.”

“Our rates,” he says, “are determined by a variety of factors. Generally, it's influenced by the competitive areas we operate in, and specifically by the amount of business that moves to or from a particular location. The direction of travel, including whether trains need to come back empty or loaded, is another consideration. Then, of course, there’s the crucial factor that both passenger and freight rates must address—the need for the railroad to make more money than it spends. Acworth, the English economist, states that a railroad has to cover three costs: the expense of maintaining the organization, the cost of maintaining the infrastructure, and the cost of carrying out the operations. Our revenues, from various sources, need to cover that triple cost.”

Ask this big freight-man about charging “what the traffic will bear” and he looks grieved. He turns about sharply and asks you:

Ask this big freight guy about charging "what the traffic will bear" and he looks upset. He spins around quickly and asks you:

“The earning-sheets of every railroad are public and they will show you that they are but making expenses, in a few cases paying about half the dividends that a healthy national bank or trust company or manufacturing enterprise might be expected to return to its investors. That makes it look as if we had begun to get some sort of scientific adjustment between expense and revenue, does it not?”

“The financial statements of every railroad are public, and they will show you that they are mostly just covering their costs, in some cases paying about half the dividends that a healthy national bank, trust company, or manufacturing business would typically provide to its investors. That makes it seem like we’re starting to achieve some kind of scientific balance between expenses and revenue, doesn’t it?”

You dodge the point. You have no desire to quarrel or to delve into high railroad finance, and so you say you simply want to know about rates.

You’re avoiding the main issue. You don’t want to argue or dive into complex railroad finance, so you say you just want to know about the rates.

“It’s a little simpler than Sanscrit,” says the freight-man. “We begin to figure on common or basing points—”

“It’s a bit easier than Sanskrit,” says the freight man. “We start by identifying common or base points—”

You interrupt and inquire as to what a “common point” really is. Then the traffic expert gets down to primer talk and begins to explain the thing to your real understanding. It seems that some years ago, when the railroads first “pooled” they had to find an equitable method of making a rate-sheet. Everybody made suggestions, and a Pennsylvania freight-clerk, named James McGraham, made the right one. It was adopted and became the standard of to-day—which goes to show that good can sometimes come out of iniquity.

You interrupt and ask what a “common point” actually is. Then the traffic expert starts to break it down in simple terms so you can really understand it. A few years back, when the railroads first teamed up, they needed to come up with a fair way to create a rate sheet. Everyone pitched in their ideas, and a freight clerk from Pennsylvania named James McGraham made the right suggestion. It was accepted and became the current standard—which proves that something good can sometimes come from something bad.

In this arrangement, the rate for each of the six different classes and all the special commodities, between New York and Chicago was made 100 per cent. Other towns, both further and less distant from New York than Chicago were given proportionate percentages, St. Louis being fixed at 117, Pittsburg 60, Cleveland 71, Detroit 78, Indianapolis 93, Peoria 110, and Grand Rapids at 100—the[Pg 332] same as Chicago. At the eastern end of this particular bit of territory—the Official Classification—a reduction of two or three cents a hundred was made from the New York rates in favor of Baltimore and Philadelphia, a corresponding addition of two or three cents to meet the increased haul to Boston. No matter how you ship freight, these rates now hold standard, as long as the railroads remain faithful to their traffic associations. You may ship from Indianapolis to New York by way of Cleveland and Albany, by Marion and Salamanca, by Columbus and Pittsburgh, or by Cincinnati and Parkersburg, and although there is quite a wide variance in mileage between these routes, the rate is the same on all the different roads that go to form them.

In this setup, the rate for each of the six different classes and all special items between New York and Chicago was set at 100 percent. Other cities, both farther and closer to New York than Chicago, were assigned proportional percentages: St. Louis was set at 117, Pittsburgh at 60, Cleveland at 71, Detroit at 78, Indianapolis at 93, Peoria at 110, and Grand Rapids at 100—the[Pg 332] same as Chicago. At the eastern end of this specific area—the Official Classification—a reduction of two or three cents per hundred was applied to the New York rates for Baltimore and Philadelphia, with a corresponding increase of two or three cents to account for the longer distance to Boston. No matter how you ship freight, these rates are now standard, as long as the railroads stick to their traffic agreements. You can ship from Indianapolis to New York via Cleveland and Albany, Marion and Salamanca, Columbus and Pittsburgh, or Cincinnati and Parkersburg, and even though there’s a significant difference in mileage between these routes, the rate is the same across all the various roads that connect them.

This standard, simple as things go in freight-rates, was not adopted in a moment. Bitter contentions on the part of cities and of shippers had to be settled before it ruled. After it ruled, it was easy for each road to build its own tariff upon it. Together these form a vast structure, one that is constantly changing, as one road or another changes its tariff under the pressure of shippers or of civic bodies, or possibly a desire to establish more equitable schedules; and the work these changes make can be imagined when it is stated that a single one of them in the Official Classification territory causes more than eight thousand changes in the rate-sheets of the railroads.

This standard, simple to understand in freight rates, wasn't established overnight. There were intense disputes from cities and shippers that had to be resolved before it could take effect. Once it was in place, it became easy for each railroad to create its own tariff based on it. Together, these create a vast system that is constantly evolving, as different railroads adjust their tariffs due to pressure from shippers or local governments, or perhaps a desire to create fairer schedules. The impact of these changes is significant; just one adjustment in the Official Classification territory can lead to over eight thousand changes in the railroads' rate sheets.

The choosing of Chicago as the “one hundred per cent” city in the northeastern territory of the United States repeated the compliment to her prowess as a traffic city, that the great yards which hedge her in for miles have paid her for many years. She is one of the very greatest basing points, where multiple rates or percentages are built from the single. Most of the very important commercial cities share this distinction, which is further shared sometimes by comparatively unimportant points that happen to be the terminals of rather important railroads. Thus we find Cincinnati and Henderson, Louisville and Evansville,[Pg 333] St. Louis and Davenport, Chicago and Peoria, Omaha and Sioux City, Kansas City and Leavenworth, all possessing this railroad distinction.

The selection of Chicago as the "one hundred percent" city in the northeastern U.S. highlights its reputation as a major transport hub, a recognition supported by the extensive rail yards that surround it. It serves as one of the key distribution points where various rates or percentages are established from a single source. Many of the most significant commercial cities hold this status, and sometimes even smaller locations qualify when they are the endpoints of important railroads. As a result, we see Cincinnati and Henderson, Louisville and Evansville, St. Louis and Davenport, Chicago and Peoria, Omaha and Sioux City, Kansas City and Leavenworth, all sharing this railroad distinction.

So much for the standard rates. Just as certain railroad lines running from New York to Chicago are permitted to charge two dollars less for tickets than other “standard lines,” because of slower running time, so does the same factor make a “differential” in freight rates. Big roads boast that they can haul the first-class freight—the “preference freights”—from one city to the other in sixty hours. Others take a longer time, and are permitted by their larger competitors to make their prices a shade lower because of slower running time in freight service. Such a “differential” is the Grand Trunk, handling New York-Chicago freight by a roundabout route, from New York by water to New London, Conn., and thence over the Central Vermont up into Canada and the Grand Trunk’s main line. Obviously such a longer route adds to the running-time and would be at a keen disadvantage in securing travel, without a lower rate as bait for the shipper. We have used New York-Chicago differentials simply as illustrative cases. The differentials are apt to be found in any corner of the country where there are long hauls and a number of railroads fighting to secure them.

So much for the standard rates. Just like certain train routes from New York to Chicago are allowed to charge two dollars less for tickets than other “standard lines” because they take longer, the same factor creates a “differential” in freight rates. Major railroads claim they can transport first-class freight—the “preference freights”—from one city to another in sixty hours. Others take longer and are allowed by their larger competitors to set their prices slightly lower due to the slower freight service. An example of such a “differential” is the Grand Trunk, which moves New York-Chicago freight via a longer route, shipping from New York by water to New London, Conn., and then over the Central Vermont into Canada and onto the Grand Trunk’s main line. Clearly, this longer route extends the travel time and would put them at a serious disadvantage in attracting shipments without a lower rate to entice the shipper. We’ve used New York-Chicago differentials merely as examples. These differentials can be found in any part of the country where there are long hauls and multiple railroads competing for business.

But the Grand Trunk as a factor in Chicago traffic to and from Boston brought one of the earliest and most interesting decisions from the Interstate Commerce Commission. St. Albans, Vt., complained to that board that its local freight rate by Boston & Maine and Central Vermont from Boston was higher than the through rate from Boston to Chicago. On the face of it, it seemed as if justice must have rested with St. Albans, but the railroad was able to prove its case and win a decision. It showed that it could not live on shipments between Boston and St. Albans and other local non-competitive points, or on the business interchanged between these[Pg 334] points. To earn its bread and butter it must fight for the rich Chicago traffic; and to be in a position to fight for that traffic, despite some disadvantage of location, it must make very low rates.

But the Grand Trunk, as a player in Chicago's traffic to and from Boston, introduced one of the earliest and most intriguing decisions from the Interstate Commerce Commission. St. Albans, Vt., complained to that board that its local freight rate via Boston & Maine and Central Vermont from Boston was higher than the direct rate from Boston to Chicago. On the surface, it seemed that justice would favor St. Albans, but the railroad managed to make its case and win a ruling. It demonstrated that it couldn't survive on shipments between Boston and St. Albans and other local non-competitive areas or on the business exchanged among these[Pg 334] locations. To generate enough revenue, it had to compete for the lucrative Chicago traffic; and to be in a position to compete for that traffic, despite some disadvantages in location, it had to offer very low rates.

It proved that these low rates were possible for business that went through in solid trains, like Boston-Chicago traffic, and that each of these trains earned its proportion of the railroad’s profit. For when you come to handle freight at St. Albans, more particularly the case in still smaller towns, you bring on a new traffic expense, and because of this expense we get what is known as “back haul.”

It showed that these low rates were achievable for businesses that operated in solid trains, like the Boston-Chicago traffic, and that each of these trains earned its share of the railroad’s profits. Because when you start handling freight in St. Albans, especially in even smaller towns, you introduce a new transportation expense, and due to this expense, we get what’s called a “back haul.”

On the “back haul” small towns suffer and must probably continue to suffer until a still more equitable system of railroad rates can be devised. Sometimes it may come about in such a case at the St. Albans one just cited; in other times because of water competition, as in the famous Spokane case, to which we shall again refer; and sometimes it is merely an arbitrary charge laid by the railroad. In such cases the railroad reasons that it would cost, in time and train delay ten dollars for every dollar’s worth of freight switched off and delivered at certain small towns; and so it figures upon hauling to the nearest large division point with large yards, and sending it back from there on a way-train. When such a small town is nearer the division yard at the far end of the route the back haul charge develops, and the small town must grin and bear it. If the small towns and the small cities, with their vigorous organizations, begin to complain too bitterly of the present system, the traffic experts will turn to them and say:

On the "back haul," small towns suffer and will likely keep suffering until a fairer system of railroad rates can be set up. Sometimes this happens like in the St. Albans case just mentioned; other times it’s due to competition from water transport, like the well-known Spokane situation, which we'll talk about again; and sometimes it’s just an arbitrary fee imposed by the railroad. In these situations, the railroad determines it would take $10 in time and train delays to switch and deliver $1 worth of freight to certain small towns. So, they plan to haul it to the nearest large hub with extensive yards and then send it back from there on a way train. When a small town is actually closer to the division yard at the far end of the route, the back haul charge comes into play, and the small town has to just accept it. If small towns and smaller cities, with their active groups, start to complain too much about the current system, the traffic experts will respond:

“Devise a better system. Perhaps you would like the Australian system, where the charges diminish per mile, for each additional mile covered by a consignment?”

“Come up with a better system. Maybe you’d prefer the Australian approach, where the costs go down per mile for every extra mile a shipment travels?”

That may look good to the Secretary of the Chamber of Commerce, who has come down to headquarters with wrath in his eyes; it looks absolutely equitable to every[Pg 335] one; and he nods yes. The traffic-manager gleams with joy. His quarry has stepped into the trap. He turns upon him.

That might impress the Secretary of the Chamber of Commerce, who has arrived at headquarters looking furious; it seems completely fair to everyone[Pg 335] involved, and he gives a nod of approval. The traffic manager is glowing with happiness. His target has fallen into the trap. He confronts him.

“Where would your dandy little town of 35,000 contented folks be under the Australian system?” he demands. “The Australian system would concentrate all business at water traffic points, along the seaboard and the great lakes and rivers; it would concentrate all manufacturing at the points from which comes the raw material. Where would the seven wholesalers of your town that we are all so proud of be located under the Australian plan? If the railroads were to adopt it, it would save millions of dollars in bookkeeping alone, but there would not be an interior distributing point in the entire country.”

“Where would your fancy little town of 35,000 happy residents fit in under the Australian system?” he asks. “The Australian system would gather all business at water traffic hubs, along the coast and the major lakes and rivers; it would centralize all manufacturing at the locations where the raw materials come from. Where would the seven wholesalers in your town that we all take pride in be found under the Australian plan? If the railroads were to implement it, it would save millions of dollars just in bookkeeping, but there wouldn’t be a single interior distribution point in the whole country.”

The Secretary of the C. of C. is flustered. He was a young newspaper reporter before he reached his present high estate. He flounders. The traffic man is a man of ready wit and even readier figures. Still the young Secretary feels that he must show a few grains of wisdom, and so he gently makes inquiry about the Spokane case.

The Secretary of the Chamber of Commerce is flustered. He was a young newspaper reporter before he got to his current position. He struggles to keep up. The traffic guy is quick-witted and great with numbers. Still, the young Secretary feels he needs to demonstrate some wisdom, so he cautiously asks about the Spokane case.

That Spokane case, also a famous decision of the Interstate Commerce Commission, shows another factor in railroad rate-making, the serious influence of water competition. Indirectly it also includes the principle of the back haul. Spokane, which is much nearer Chicago than Seattle, was, like St. Albans, paying a higher rate for the “short haul” than Seattle was paying for a much longer haul. But Seattle is a prosperous port, and if the railroad did not make a very low rate to it, all the slow freight would go to it by water, where much lower transportation expense invariably makes much lower rates, and the railroad, to save its own skin, as it were, must make a low through rate there, charging a back haul or higher rate to Spokane from the large eastern points. If it charged Spokane a proportionate rate of the one to Seattle, which would then be lower, all the other inland towns would demand the same privilege, and the railroad[Pg 336] would then be hauling property at a loss—a business which can have but one inevitable result.

That Spokane case, a well-known ruling by the Interstate Commerce Commission, highlights another aspect of how railroad rates are set: the significant impact of competition from water transport. It also indirectly touches on the idea of backhaul. Spokane, which is closer to Chicago than Seattle, was, like St. Albans, paying a higher rate for the "short haul" than Seattle was for a much longer haul. However, Seattle is a thriving port, and if the railroad didn’t offer a low rate to it, most freight would shift to water transport, where the much lower transportation costs naturally lead to lower rates. To protect its business, the railroad needs to offer a low through rate to Seattle, while charging Spokane a higher backhaul rate from major eastern destinations. If it charged Spokane a rate proportional to the one for Seattle, which would then be lower, all the other inland towns would demand the same benefit, leading the railroad[Pg 336] to operate at a loss—a situation that can only end one way.

“You see how complicated it all is,” the traffic manager tells the young Secretary, “and how we must use judgment all the while. We’ve got to figure individual cost for certain distances and localities and directions of traffic, figure in the varying cost of handling different sorts of freight, and then put in a percentage of the general cost of the business, just as the restaurant-keeper makes each patron pay proportionately for the cost of bread and butter, heat, light, service and rent, no matter how large or how small his check may be on any one occasion.

“You can see how complicated everything is,” the traffic manager tells the young secretary, “and how we need to use our judgment all the time. We have to calculate the individual cost for different distances, locations, and traffic directions, account for the varying costs of handling different types of freight, and then add a percentage of the overall business costs, just like a restaurant owner makes each customer pay their fair share for bread, butter, heat, light, service, and rent, regardless of how big or small their bill is on any given day.

“We must use judgment, and we must make rates to keep the goods moving all the while. Suppose that both nails and crowbars are made in Pittsburgh and only nails are made at Williamsport. Suppose then that the rate from Pittsburgh to New York for both crowbars and nails is fifty cents a hundred, but that the rate from Williamsport to New York was but 38 cents. What chance would the nail manufacturer in Pittsburgh have against his competitor in Williamsport, when both men are making annually nails in tens of thousands of tons? It is to help the Pittsburgh man that we make a special 38-cent rate on nails from his town to New York; and when we keep filing these commodity rates at Washington, your shippers ask why we can’t have a standard rate-sheet, or the Australian system. The next time some one of them finds that he cannot sell plough shares in Texas because a man down in Fort Wayne has him beaten on standard rates, you watch him hurry here and ask for a special one.

“We need to use our judgment and set rates that keep goods moving all the time. Let’s say both nails and crowbars are produced in Pittsburgh, while only nails are made in Williamsport. If the rate from Pittsburgh to New York for both crowbars and nails is fifty cents per hundred, but the rate from Williamsport to New York is only 38 cents, what chance does the nail manufacturer in Pittsburgh have against his competitor in Williamsport, especially when both are producing tens of thousands of tons of nails each year? We create a special 38-cent rate on nails from Pittsburgh to New York to support the Pittsburgh manufacturer. When we continually file these commodity rates in Washington, your shippers wonder why we can’t have a standard rate sheet or follow the Australian system. The next time someone finds they can’t sell plowshares in Texas because a competitor in Fort Wayne has better standard rates, watch them rush here and ask for a special rate.”

“It is out of this clamor and contention of almost myriad interests, the ambitions of just such thriving little cities as your own, out of the skilled arguments of brainy men that the rate-sheet is born and kept living in a state of perpetual healthy change.”

“It comes from this noise and conflict of nearly countless interests, the ambitions of thriving little cities like yours, and the smart debates of clever people that the rate-sheet is created and continually kept in a state of healthy, ongoing change.”

[Pg 337]We are tired of rates and the factors that go to make them, and inquire what is the A, B, C of a freight transaction between the railroad and a shipper. The traffic-man makes it quite clear to us.

[Pg 337]We’re fed up with rates and what affects them, and we want to know the basics of a freight transaction between the railroad and a shipper. The traffic manager explains it to us clearly.

“When one of our agents receives a consignment of freight,” he says, “he immediately issues a bill of lading to the shipper, or consignor, as a receipt and as a contract for the shipment. From his duplicate of this bill of lading he makes out a way-bill, or manifest, which will accompany the car until the freight reaches its destination. This way-bill describes the shipment and the car into which it has been loaded, specifies the shipping point and the destination, the consignor and the consignee, the rate and whether or not the charges have been paid in advance or are to be collected at destination. A copy of this way-bill is given to the freight-conductor, who gives the station agent a receipt for the consignment. At that place of destination a freight-bill, containing a description of the shipment similar to that of the way-bill, and showing in addition the total charge collected or to be paid, is rendered to the consignee, and his receipt is taken for the shipment when it is delivered.”

“When one of our agents gets a shipment of goods,” he says, “he quickly issues a bill of lading to the shipper, or consignor, as a receipt and a contract for the shipment. From his copy of this bill of lading, he creates a way-bill, or manifest, which will travel with the car until the freight reaches its destination. This way-bill describes the shipment and the car it’s loaded into, specifies the shipping point and destination, the consignor and the consignee, the rate, and whether the charges have been paid upfront or will be collected at the destination. A copy of this way-bill is given to the freight conductor, who provides the station agent with a receipt for the shipment. At the destination, a freight bill, which includes a description of the shipment similar to that of the way-bill and shows the total charge collected or to be paid, is given to the consignee, who then provides a receipt for the shipment upon delivery.”

“It seems quite simple,” you breathe softly.

“It seems pretty simple,” you say softly.

“It is not,” is his reply, “for it has its complications. I’ll show you one of them.”

“It’s not,” he replies, “because it has its complications. I’ll show you one of them.”

We step through swinging doors of green baize and for a moment from a traffic into an operating department, but an operating department that for the telling in a work of this sort is best allied with the story of the freight traffic. The traffic-manager points to a man sitting at a square and littered desk, his thoughts with sturdy intent upon the mass of correspondence which he is quickly sifting.

We walk through the swinging green felt doors and for a moment transition from the hustle of traffic to the operations department. However, this operations department is more relevant to the story of freight traffic. The traffic manager gestures towards a man at a messy, square desk, deeply focused on the pile of correspondence he’s quickly sorting through.

“He is the best car-service man in the country,” says our guide; and you recall when you were in the auditor’s office, that an accounting was being kept between the lines for the use of one another’s cars that went on through[Pg 338] runs off upon strange or “foreign” lines. The traffic-man continues: “Ours is not a big road, as some roads go. Yet we receive about 40,000 cars a month and, of course, deliver something like the same number in the same thirty days. Yet there is not an hour of any day of the month that this man cannot tell where any one of these cars is, just how long it has been upon our tracks, just how much free time the consignee has for unloading it, or just how much he will have to pay the railroad for his delay in emptying it, so it can get back into service once again.”

“He's the best car service guy in the country,” says our guide; and you remember when you were in the auditor’s office, there was a record being kept for the use of each other’s cars that lasted through[Pg 338] runs off on unusual or “foreign” routes. The traffic guy continues: “Our road isn’t very big, as roads go. Yet we handle about 40,000 cars a month and, of course, send out about the same number during those thirty days. Still, there isn’t a single hour in any day of the month when this guy can’t tell where any one of these cars is, exactly how long it’s been on our tracks, how much free time the consignee has to unload it, or how much he’ll have to pay the railroad for delaying its return to service.”

That waiting charge, the traffic-man explains, is known in the parlance of his business as “demurrage”; and it is another keen example of the constant use to which a railroad puts its equipment, of the tremendous economy that is beginning to be practised in the modern science of railroading. You are introduced to the car-service man, bend low over his desk as he explains a bit of his work to you. Here, for example, is a car filled with automobiles bound from Detroit to a dealer in Worcester, Mass. This car, in a train of some 60 others, leaves Detroit east-bound over the Michigan Central Railroad. At Buffalo it is switched to the tracks of the New York Central & Hudson River Railroad. On the evening of the second day it arrives at Rensselaer, across the Hudson River from Albany, and is given over to the Boston & Albany Railroad. To make a concrete instance, let us see how the B. & A. handles the thing through its car-service department.

That waiting charge, the traffic manager explains, is called “demurrage” in his line of work; and it’s another sharp example of how efficiently railroads utilize their equipment, reflecting the significant savings emerging in modern railroad practices. You meet the car-service manager, who leans over his desk as he explains a part of his work to you. For instance, there’s a car full of cars headed from Detroit to a dealer in Worcester, Mass. This car, part of a train of about 60 others, leaves Detroit heading east on the Michigan Central Railroad. In Buffalo, it gets switched to the tracks of the New York Central & Hudson River Railroad. By the evening of the second day, it reaches Rensselaer, right across the Hudson River from Albany, and is handed over to the Boston & Albany Railroad. To illustrate how the B. & A. manages this, let's take a closer look at its car-service department.

That department swings into quick action automatically, as soon as the car strikes B. & A. rails at Rensselaer. The freight agent there makes a note of the car and its contents from the way-bill which accompanies it; makes special note, perhaps, of the fact that it is a car designed particularly for the transportation of automobiles. Now let us presume that this big box-car is owned by the Michigan Central. The Boston & Albany will pay that[Pg 339] owner railroad 35 cents a day rental—“per diem,” in the phraseology of the railroads—for the time it is upon B. & A. rails. There are at that very time perhaps hundreds of B. & A. cars on the Michigan Central, and at the end of 30 days these accounts and many, many others are sent to the auditor’s department, where they are balanced between the roads with the general freight and passenger accounts.

That department jumps into action as soon as the car hits B. & A. rails at Rensselaer. The freight agent there notes the car and its contents from the waybill that comes with it, and he pays special attention to the fact that it’s a car specifically made for transporting automobiles. Now, let’s assume this big boxcar belongs to the Michigan Central. The Boston & Albany will pay that[Pg 339] owner railroad 35 cents a day in rental—“per diem,” as the railroads say—for the time it’s on B. & A. tracks. At that moment, there are probably hundreds of B. & A. cars on the Michigan Central, and after 30 days, these accounts and many others are sent to the auditor’s department, where they’re reconciled along with the general freight and passenger accounts.

This movement of freight cars makes a valuable barometer of the general condition of business. The daily papers have a custom of making national compilations of car-service reports part of their most interesting market news. In dull seasons the cars come home from long service on other roads. But in very busy seasons all roads have little compunction about borrowing “foreign” cars for use in their local service. With shippers begging cars from every quarter and threatening all manner of dire things, 35 cents daily is a small rental to pay for the use of a roomy car. Besides, the other fellows are all doing the same thing, and no one road can hope to get all its cars back even with the use of a vigilant corps of young men who search “foreign” yards. But in the dull seasons they come trundling home, like lost cattle finding the big barn once again. In the business depression of 1907, a Western car-service man received cars that had been absent from the home road for seven years.

This movement of freight cars serves as a useful indicator of the overall state of business. Daily newspapers often include national summaries of car-service reports as part of their most engaging market news. During slow times, the cars return home after long service on other railroads. However, during very busy periods, all railroads are quick to borrow “foreign” cars for their local services. With shippers pleading for cars from all directions and threatening all sorts of drastic actions, 35 cents a day is a small price to pay for a spacious car. Plus, everyone else is doing the same, and no single railroad can expect to get all its cars back, even with a diligent team of young men searching “foreign” yards. But during slow seasons, the cars come rolling back, like lost cattle returning to the big barn. During the business slump of 1907, a Western car-service manager received cars that had been gone from the home railroad for seven years.

We turn from the car-service men back into a department that is strictly traffic. Coal service is one of the principal sources of income for this particular railroad. It stretches some of its branches into bituminous fields, and others through the anthracite fields that Nature, in some freakish mood, implanted in just a few counties of Northeastern Pennsylvania. That entire country is comparable to a cut of beef, the coal veins resembling streaks of fat that run hither and thither. As in beef, the lean predominates. The fat streaks are the valuable coal veins, the lean the earth, slate and rock in which the coal[Pg 340] was planted during some great convulsion of Nature in the process of the creation of the world. How it got into this particular spot science cannot tell. What it is, further than the fact that it is mostly carbon, science only guesses. It guesses that it was originally bituminous coal and that by some process of intense squeezing in an upheaval of Nature, the oil and tar and gas of the bituminous coal was squeezed out and the much more valuable anthracite deposits created.

We move away from the car-service guys and back into an area that focuses solely on traffic. Coal is one of the main sources of income for this specific railroad. It extends some of its branches into bituminous fields and others through the anthracite fields that, in a quirky twist of nature, are found only in a few counties of Northeastern Pennsylvania. That whole region can be likened to a cut of beef, with the coal veins appearing as streaks of fat running in various directions. Just like in beef, the lean part dominates. The fat streaks are the valuable coal veins, while the lean parts consist of the earth, slate, and rock in which the coal[Pg 340] was formed during a significant upheaval of nature in the world’s creation. How it ended up in this specific location remains a mystery to science. Beyond the fact that it is primarily carbon, science can only make educated guesses. It suggests that it was originally bituminous coal and that through a process of extreme pressure during an upheaval, the oil, tar, and gas from the bituminous coal were expelled, resulting in the creation of the much more valuable anthracite deposits.

Mining consists in getting the streaks of fat anthracite out of the bulk of lean earth and rock. The veins run well down into the mountains, and, as do the little streaks of fat, lose themselves in the rock, or lean, to continue the simile. Some of the veins are but a few feet in thickness, while some run to as high as twenty and thirty feet, and, as a rule, the farther down into the earth they go the better the coal; and the farther down you go the more difficult and expensive is the mining.

Mining involves extracting the rich veins of anthracite from the surrounding lean earth and rock. The veins extend deep into the mountains and, like the smaller veins of rich coal, disappear into the rock or lean material, to keep the comparison going. Some veins are only a few feet thick, while others can be twenty to thirty feet thick. Generally, the deeper you mine, the higher the quality of coal; however, the deeper you go, the more challenging and costly the mining becomes.

Now, here is a traffic that demands and receives special attention. In other days the mining of anthracite coal was, itself, merely a department of operating for the half-dozen systems that stretched their rails into that valuable Pennsylvania corner. That work has now been removed into the control of separate mining companies; but the handling of coal is a great function of not only these roads, but of the systems that reach their tendrils into the valuable bituminous fields here and there about the country.

Now, here is a traffic situation that demands and gets special attention. In the past, mining anthracite coal was just one part of the operations for the handful of systems that extended their tracks into that valuable corner of Pennsylvania. That work has now been taken over by separate mining companies, but moving coal is a major function not only for these railroads, but for the systems that extend their reach into various valuable bituminous fields around the country.

 

The great bridge of the New York
Central at Watkins Glen

The impressive bridge of the New York Central at Watkins Glen

 

Building the wonderful bridge of the Idaho & Washington
Northern over the Pend Oreille River, Washington

Constructing the incredible bridge of the Idaho & Washington
Northern over the Pend Oreille River, Washington

 

To fill the coal-bins of New York City alone, requires some 10,500,000 tons of anthracite yearly. Now you cease to wonder why this road has a coal traffic expert, a man of surpassingly good salary. He keeps keen oversight over the operating department in its handling of this giant traffic, sees to it that the trains come over the mountains and into the great terminals at Jersey City in good order, and that the railroad’s marine department is ready with tugs and scows and lighters to handle the product[Pg 341] as it comes in, in thousands of tons every twenty-four hours. This would all be quite simple if the trains and the boats were always running on schedule. But the unexpected constantly comes to pass in railroading, and so the railroads provide against emergencies by establishing great coal storage plants outside of New York and other large cities—communities that would be in dire distress if their coal supply were cut short even for twenty-four hours. Sometimes about 500,000 tons will be kept in a single one of these storage piles—a black mountain running lengthwise between sidings and served with giant cranes.

To fill the coal bins of New York City alone requires about 10,500,000 tons of anthracite each year. Now you understand why this railroad has a coal traffic expert, a person with an impressive salary. He closely monitors the operating department in its management of this massive traffic, ensures that trains travel over the mountains and arrive at the big terminals in Jersey City in good condition, and that the railroad’s marine department is ready with tugs, barges, and lighters to handle the product[Pg 341] as it arrives, with thousands of tons coming in every day. This would all be quite straightforward if the trains and boats were always on schedule. But unexpected issues frequently arise in rail transport, so the railroads prepare for emergencies by setting up large coal storage facilities outside of New York and other major cities—places that would face serious problems if their coal supply were interrupted for even a day. Sometimes, around 500,000 tons are stored in a single one of these storage piles—a black mountain stretching between the tracks and equipped with giant cranes.

We are back in the traffic-manager’s comfortable office for a final word with him. He is fumbling with his own correspondence. It seems that a lawyer down in Washington has been saying that he could save the railroads of the land a million dollars a day in the economical operation of their property, and the railroader is exceedingly wroth at that assertion.

We’re back in the traffic manager’s cozy office for a final chat with him. He’s sorting through his own mail. It seems a lawyer in Washington claims he could save the country’s railroads a million dollars a day by improving the way they operate their assets, and the railroad guy is really angry about that claim.

“He speaks of pig iron, and says that we should teach our laborers the minimum movements necessary to put a single pig in a car—just as masons have been taught to handle brick with minimum effort and a maximum economy in work accomplished has been effected.” The traffic-man laughs, rather harshly. “The lawyer is all right, except for two things; and his anecdote about the brick is certainly well told. Only it just happens that the railroad does not load or unload freight by the carload—that is the duty of the consignor and the consignee—and it also happens that pig iron rarely is handled “L.C.L.” In carload lots it is not loaded or unloaded by hand, but by big magnets on a crane which picks up a ton of the bars at a time and thinks nothing of it.”

“He talks about pig iron and argues that we should teach our workers the minimum movements needed to load a single pig into a car—just like masons have learned to handle bricks with the least effort and the most efficiency in their work.” The traffic guy laughs, a bit harshly. “The lawyer makes a good point, except for two things; and his story about the brick is definitely well told. But the truth is that the railroad doesn’t load or unload freight by the carload—that’s the responsibility of the sender and the receiver—and also, pig iron is rarely moved as 'L.C.L.' In carload quantities, it isn't loaded or unloaded by hand, but by big magnets on a crane that can lift a ton of bars at a time without breaking a sweat.”

The freight traffic-manager has made his point once again, and he is satisfied. He tells a little of the modern methods in freight handling, one of them how an ingenious packing-house expert in Chicago saved thousands[Pg 342] of dollars annually in the handling of lard. In other days lard was rolled aboard box-cars, a barrel to a hand-truck, a rather slow and a rather costly process. The Chicago man devised a method of melting lard and, while it was fluid, pouring it, like petroleum, into a tank-car. When it reached its destination at some big terminal, the lard was again melted to fluid and poured out from the tank. That is the science of big freight handling to-day. Not alone do cranes, with magnet-bars handle pig-iron and castings by the ton, but great hoists at Cleveland and Conneaut and the other big lake towns close to the Pittsburgh district reach deep into the hearts of giant ships, bring from them the ore of Lake Superior’s shores, and fill the whole waiting trains within fifteen or twenty minutes. Into the empty holds of the ships they pour bituminous coal from Western Pennsylvania and West Virginia, a carload at a time. The hoist-crane reaches down to the dock siding for a gondola, snaps the car-body off from the trucks, lifts it aloft over the open hatch of the waiting vessel, and turns it upside down. In less time than it takes to tell it, the coal is in the ship, and the car-body is being slipped back again upon its trucks.

The freight traffic manager has made his point again, and he’s pleased. He shares some of the modern methods in freight handling, including how a clever packing house expert in Chicago saved thousands[Pg 342] of dollars each year in the handling of lard. In the past, lard was loaded onto boxcars, one barrel at a time on a hand truck, which was a slow and costly process. The Chicago expert came up with a method of melting lard and, while it was liquid, pouring it, like oil, into a tank car. When it reached its destination at a major terminal, the lard was melted again and poured out of the tank. That’s how large freight handling works today. Not only do cranes with magnet bars move pig iron and castings by the ton, but huge hoists in Cleveland, Conneaut, and other big lake towns near Pittsburgh reach deep into massive ships, pulling out the ore from Lake Superior’s shores and filling entire waiting trains in just fifteen to twenty minutes. Into the empty holds of the ships, they pour bituminous coal from Western Pennsylvania and West Virginia, one carload at a time. The hoist crane reaches down to the dock siding for a gondola, removes the car body from the trucks, lifts it high over the open hatch of the waiting vessel, and tips it upside down. In less time than it takes to tell, the coal is in the ship, and the car body is being placed back onto its trucks.

 

 


CHAPTER XXI

THE DRAMA OF THE FREIGHT

The Drama of the Shipment

Fast Trains for Precious and Perishable Goods—Cars Invented for Fruits and for Fish—Milk Trains—Systematic Handling of the Cans—Auctioning Garden-truck at Midnight—A Historic City Freight-house.

Fast trains for valuable and perishable goods—specialized cars for fruits and fish—milk trains—organized management of cans—midnight auctions for garden produce—a historic city freight depot.

 

Perhaps you have seen a gay Limited in green and gold start forth with much ado from some big city station, and have concluded that the romance of the railroad rests with it; that the long lines of murky-red freight cars have little of the dramatic about them. If you have thought that, you have thought wrong.

Maybe you have seen a gay Limited in green and gold depart with a lot of fanfare from some big city station, and you might have assumed that the romance of the railroad is tied to it; that the lengthy rows of dark red freight cars lack any excitement. If you've thought that, you are mistaken.

Romance and drama reach high climax sometimes in the transportation of commodities. Fast trains, running upon the express schedules of the finest Limiteds, sometimes bring silk, $2,000,000 or $3,000,000 worth to the train, across the continent. A special may be hired by some impatient manufacturer to send a shipment through half a dozen States. There are notable speed records in the handling of fast freight, records of notable trains that are as well known among the traffic specialists as the Limiteds are known to the outside world.

Romance and drama often peak in the transportation of goods. Fast trains, operating on the express schedules of the best services, sometimes deliver silk worth $2 million or $3 million to the train, traveling across the country. An impatient manufacturer might hire a special train to send a shipment through several states. There are impressive speed records in the transportation of fast freight, with famous trains that are just as well-known among industry experts as the top services are to the general public.

There is drama, too, when the railroad brings the food up to the city, for it counts as one of its greatest functions this filling of the city’s larder. It sets aside certain high officers in its traffic department for the handling of market produce; it provides special facilities for gathering it, special facilities for moving it, special terminal facilities for delivering it in the hearts of the great cities. Sometimes it even goes further and provides and organizes great wholesale markets, building up its traffic by[Pg 344] going as far as possible in facilitating the constant replenishing of the city’s larder.

There’s a lot of excitement when the railroad brings food into the city, as it’s one of its main roles to stock the city’s supplies. It designates specific high-level staff in its traffic department to manage market produce; it offers special services for collecting it, moving it, and for delivering it right into the center of the big cities. Sometimes, it even takes it a step further by providing and organizing large wholesale markets to boost its operations by[Pg 344] facilitating the ongoing supply of the city’s food stores.

That is why these long dark caravans, the fast preference freights that are the pride of the railroad’s traffic head, go so quickly over the rails to town. One of them halts in block for an instant to let a brightly lighted passenger train go in ahead of it. While it is halted we climb aboard and engage its conductor in conversation. He is a clever fellow, of the type of the coming railroader. Only last summer, we found a freight conductor thumbing his “Sartor Resartus,” and discussing Carlyle as a stylist.

That's why these long, dark freight trains, which are the pride of the railroad's operations, move so quickly over the tracks to town. One of them stops for a moment to let a brightly lit passenger train go ahead. While it’s stopped, we hop on and start chatting with the conductor. He’s a sharp guy, representing the new breed of railroaders. Just last summer, we came across a freight conductor reading “Sartor Resartus” and discussing Carlyle’s style.

“Yes, we do bring some food up to town,” he admits. “I’ve got enough grub aboard these eighty cars to feed several regiments. We’ve two refrigerators of meat from Omaha, two from Kansas City, one from Chicago. The Chicago car has been iced twice—at Elkhart and at Altoona. The other cars had to have an extra filling at Hammond, on the outskirts of Chicago. Soon we’ll have crisp cold weather and we can cut out the icing.

“Yes, we bring some food up to town,” he admits. “I have enough food on these eighty cars to feed several groups. We have two refrigerators of meat from Omaha, two from Kansas City, and one from Chicago. The Chicago car has been iced twice—at Elkhart and at Altoona. The other cars needed an extra filling at Hammond, on the outskirts of Chicago. Soon we’ll have nice cold weather and we can stop the icing.”

“The boss? The boss will be worrying still. Just as soon as he can cut down his refrigerating stations at the division yards, he’ll be fretting about getting those big ice-houses filled for next summer. He’s got a lake tucked up in the mountain divisions somewhere, and we’ve got a branch running in a couple of miles there, and we just pull out the ice during the winter months. You take any of these trunk-lines and it has to have a lake for its refrigerating stations. It’s just one of the many little kinks in running a road.”

“The boss? The boss will still be worrying. As soon as he can cut down his refrigeration stations at the division yards, he’ll start stressing about getting those big ice houses filled for next summer. He has a lake hidden somewhere in the mountain divisions, and we’ve got a branch line about a couple of miles from there, so we just pull out the ice during the winter months. You take any of these main lines, and it has to have a lake for its refrigeration stations. It’s just one of the many little quirks of running a railroad.”

We express a desire to see the big preference train, and—the block being still set against her—we go forward in the black shadows of the cars, the train boss’s arm-set lantern showing our way to us. He stops beside a string of white and yellow box-cars.

We want to see the big preference train, and—with the block still set against her—we move forward in the dark shadows of the cars, the train boss’s arm-held lantern lighting our path. He stops next to a line of white and yellow boxcars.

“California fruit,” he says; “they don’t think anything of sending it all the way across the continent. You[Pg 345] might have thought those ranchers over there on the Pacific coast would have been discouraged when they were told that there were a dozen icing stations between the two oceans, and that the icing cost was prohibitive. They weren’t a bit. They just sat down and did some tall thinking, and after a while they developed this type of car. We call it pre-cooled. The car is cleaned and brought to a chill before loading. After that the temperature is not allowed to rise while the fruit is being piled away inside. It is closed and sealed, while still ice-cold, and icy-cold she comes bumping her way east over three or four thousand miles of track. It may be scorching down there along the S. P.; they may be just gasping for air in the Missouri bottoms; but that pre-cooled car comes right along, keeping its cargo fresh and cool and pure. We can deliver her anywhere here on the Atlantic seaboard, and no risk of spoiling the stuff.”

“California fruit,” he says; “they don’t think twice about sending it all the way across the continent. You[Pg 345] might have thought those ranchers on the Pacific coast would have been discouraged when they learned there were a dozen icing stations between the two oceans and that the icing cost was too high. But they weren’t at all. They just sat down and did some serious thinking, and after a while, they developed this type of car. We call it pre-cooled. The car is cleaned and chilled before loading. After that, the temperature is kept from rising while the fruit is packed inside. It’s closed and sealed while still ice-cold, and then it makes its way east over three or four thousand miles of track. It may be scorching along the S. P.; they may be gasping for air in the Missouri bottoms; but that pre-cooled car keeps going, keeping its cargo fresh, cool, and pure. We can deliver it anywhere on the Atlantic seaboard, with no risk of the stuff spoiling.”

We slip along another half-dozen cars. The conductor halts again and fumbles with his way-bills.

We glide past another half-dozen cars. The conductor stops again and fumbles with his waybills.

“There’s the boy,” he laughs. “He’s halibut. There’s half a dozen halibuts along here in a string.”

“Look at the boy,” he laughs. “He’s a halibut. There are half a dozen halibuts hanging around here.”

We do not like to show an utter ignorance of the food question and we venture an assertion.

We don't want to appear completely clueless about food matters, so we'll make a statement.

“Halibut comes from Newfoundland?” we ask. “How do you get it around here?”

“Halibut comes from Newfoundland?” we ask. “How do you get it here?”

The freighter grins sympathetically at our lack of knowledge.

The freighter smirks understandingly at our ignorance.

“Bless you,” he says. “That little fishing pond up there on the Banks isn’t big enough for a land which has 27,000,000 folks gathered in its cities. These cars have come in from big Yem Hill’s road—all the way from Tacoma up on Puget Sound—State of Washington. Some of those people who live in Boston might have a fit if they knew that their beloved halibut was born and raised in the Pacific Ocean; but that’s the truth of the matter.

“Bless you,” he says. “That little fishing pond up there on the Banks isn’t big enough for a place with 27,000,000 people living in its cities. These cars drove in from the big Yem Hill road—all the way from Tacoma up on Puget Sound—in the State of Washington. Some of those folks living in Boston might freak out if they found out that their beloved halibut was born and raised in the Pacific Ocean; but that’s the truth of the matter.

“This fish (and some of it’s going straight to Boston[Pg 346] to be sold in the very shade of Faneuil Hall), has come 7,000 miles to be eaten on the very shores of the Atlantic. When the fishing ship that caught this cargo was fifty miles off the docks, she began calling Tacoma with her wireless. The yardmaster of the Northern Pacific was ready there for the news from that rat-a-tap. He had a string of refrigerator cars ready; they were ready and set out along the wharf by the time the ship was made fast.

“This fish (and some of it’s going straight to Boston[Pg 346] to be sold in the very shade of Faneuil Hall), has traveled 7,000 miles to be eaten on the shores of the Atlantic. When the fishing ship that caught this load was fifty miles from the docks, she started contacting Tacoma with her wireless. The yardmaster of the Northern Pacific was on standby for the news from that tap. He had a line of refrigerated cars ready; they were all set up along the wharf by the time the ship docked.”

“Five minutes later the fish were being loaded into the cars. They had a gang of stevedores working there clock-like, as those fellows work around the big tents of a three-ring circus. First there went in a layer of ice, then a layer of fish, then another of ice. In thirty minutes the job was done. In forty-five minutes that string of fish-cars was coming east on an express-train schedule. It was knocked apart at St. Paul and again at Chicago. Here’s our share of the spoils, and we’re not loafing here on the old main line.

“Five minutes later, the fish were being loaded into the cars. They had a crew of dockworkers moving in sync, just like those guys operate around the big tents of a three-ring circus. First, they put in a layer of ice, then a layer of fish, followed by another layer of ice. In thirty minutes, the job was finished. In forty-five minutes, that line of fish cars was heading east on an express train schedule. It got split apart in St. Paul and again in Chicago. Here’s our share of the haul, and we’re not just hanging around on the old main line."

“We’re preference freight, if you please, and no old bumpety-bump with coal and ore taking the low-grade tracks. They sandwich us in among the all-Pullmans, even when we’re on the four-track divisions, for food is quick; food won’t keep forever; and those folks down in the city are getting hungry.”

“We're priority freight, if you don't mind, and no old bumpy trains with coal and ore taking the lesser tracks. They squeeze us in among the all-Pullmans, even when we’re on the four-track sections, because food is quick; food won’t last forever; and those people down in the city are getting hungry.”

He starts to say more, but the engine call halts him. The block is clear once again. The conductor catches a car step, the “preference” starts forward with all the rattling shakes and bumps peculiar to a long freight train. In a minute or two the red tail-lights are grinning at us from half a mile down the track. Another big freight goes scurrying by us—more market stuff, more meat, more fish for the hungry town, a town which houses 4,000 folk within a single congested tenement square. A third train follows; all refrigerator cars it is too. They come in quick succession, these market trains, to the metropolis. The railroad is doing its part. To-night again, the food is going up to the city.

He starts to say more, but the engine call interrupts him. The block is clear again. The conductor grabs a step of the car, and the “preference” moves forward with all the rattling shakes and bumps typical of a long freight train. In a minute or two, the red tail lights are shining at us from half a mile down the track. Another big freight rushes by us—more market goods, more meat, more fish for the hungry town, a town that holds 4,000 people within a single cramped tenement square. A third train follows; it’s all refrigerator cars too. These market trains come in quick succession to the metropolis. The railroad is doing its part. Tonight again, the food is heading up to the city.

[Pg 347]The scene changes. Now we are off in the rolling country of up-State—dairy country, if you please. The railroad that stretches its thick black trail the length of the valley is no four-track line, with heavy trains coursing over it every three or four or five or ten minutes. This is but a single-track branch; in the parlance of the railroaders it is a “jerkwater”; and the coming of its two passenger trains and that of the way-freight each day are events in the little towns that line it. Still, even this little branch is doing its part in the filling of the city’s larder. This branch has the filling of the city babies’ milk bottles as its own particular problem.

[Pg 347]The scene shifts. Now we find ourselves in the rolling countryside of upstate—dairy country, if you can believe it. The railroad that stretches its thick black line along the valley isn’t a four-track main line with heavy trains running every few minutes. It’s just a single-track branch; in railroad lingo, it’s called a “jerkwater”; and the arrival of its two passenger trains and the local freight each day are big events in the small towns along it. Still, even this small branch plays its part in supplying the city’s needs. It specifically handles the delivery of milk for the city’s babies’ bottles.

At early dawn, the muddy brown roads that lead to the little depot there at the flour mills are alive. The farmer boys are bringing the milk to the railroad. Down the track a few hundred yards beyond the depot is the slick, clean, new milk-station. Over across the brook is the cheese-factory, deserted and given over to the gentle fingers of decay. Those two buildings tell the story of changing times; in their mute way they tell the growth of the American city.

At dawn, the muddy brown roads leading to the little depot by the flour mills are bustling. The farmer boys are hauling milk to the railroad. Down the track, a few hundred yards past the depot, is the shiny, new milk station. Across the brook stands the abandoned cheese factory, surrendered to gentle decay. These two buildings tell the story of changing times; in their silent way, they represent the growth of the American city.

In other days this township made cheese. To-day they drive the milk to the depot. Each morning finds a big refrigerator car, built in the fashion of passenger equipment, so that it may be handled on passenger trains, at the milk station. The farmer boys are prompt with their milk, it is checked and weighed and placed in the car, in cans and in bottles. Hardly has the last big ten-gallon can gone clattering into the car before the whistle of the warning local is heard up the line, just beyond the curve at the water-tank. While the train is at the depot, in all the bustle of the comings and goings at a country station, the engine makes quick drill movement and picks up the milk-car.

In the past, this town produced cheese. Today, they transport the milk to the depot. Each morning, there's a large refrigerator car, designed like passenger cars, so it can be loaded onto passenger trains, at the milk station. The farmer boys are quick with their milk; it gets checked, weighed, and loaded into the car, in cans and bottles. As soon as the last big ten-gallon can clatters into the car, the warning whistle of the local train can be heard up the line, just around the bend by the water tank. While the train is at the depot, amidst the hustle and bustle of a country station, the engine quickly moves to pick up the milk car.

Farther down the line that same train picks up more milk-cars. By the time it reaches the junction where it intersects the main line it is a considerable train for a[Pg 348] branch line. Indeed at the junction there are more milk-cars, from other branches that ramble off into the real back-country. There are enough of them now to make a train through to the city. The trainmaster has a good engine ready for every afternoon, and the milk express goes scurrying into town with passenger rights and on passenger schedules. You cannot hurry the babies’ milk through to town any too quickly.

Further along, the same train picks up more milk cars. By the time it gets to the junction where it connects with the main line, it has become quite a sizable train for a[Pg 348] branch line. In fact, at the junction, there are even more milk cars from other branches that wander into the true countryside. There are now enough of them to send a train directly to the city. The trainmaster has a solid engine ready every afternoon, and the milk express rushes into town with passenger rights and follows passenger schedules. You can’t rush the babies’ milk to town too quickly.

This is all first-day milk. You can take a compass, place the pin-leg squarely in the heart of the busy town—a place of brick and asphalt, of steel and concrete, without ever a hint of growing things—and with the pencil-leg trace a segment of a circle—the outer line some 200 miles distant from the centre. Afterwards you can draw a second circle segment, its outer line some 350 miles from the same town centre. From within the inner circle comes the first-day milk, delivered to the railroad during the early part of a day and on the householder’s table in the big city the next morning. From without this inner circle and within the outer, comes the second-day milk which has another twenty-four hours in its transit to town. The whole thing, once rather badly handled by itinerant single dealers, has been reduced to scientific business by skilful coöperation between the big milk-dealers of the present day and the railroads.

This is all first-day milk. You can take a compass and place the pin-leg right in the center of the busy town—a place of brick and asphalt, of steel and concrete, with no sign of greenery—and then with the pencil-leg, trace a segment of a circle—the outer edge about 200 miles from the center. After that, you can draw a second circle segment, with its outer edge about 350 miles from the same town center. From within the inner circle comes the first-day milk, delivered to the railroad early in the day and on the household's table in the big city the next morning. From just outside this inner circle and inside the outer circle comes the second-day milk, which takes another twenty-four hours to get to town. The whole process, once poorly managed by traveling individual dealers, has become a well-organized operation thanks to the smart cooperation between today’s major milk dealers and the railroads.


It is night.

It's nighttime.

The last of the office lights in the towering buildings has been snuffed out. Downtown is quiet—quiet for a little time, for soon after sun-up it will be a vortex once again; these narrow, deep-canyoned streets will be astir and human-filled once again. But at nine o’clock in the evening the policeman’s footfall on the pavement echoes in lonely streets. A tired bookkeeper scurrying home after a vexatious hunt for his balances gets sharp scrutiny from the policeman. Downtown is asleep.

The last of the office lights in the tall buildings has been turned off. Downtown is quiet—quiet for a little while, because soon after sunrise it will be busy again; these narrow, deep streets will be bustling and full of people once more. But at nine o’clock in the evening, the sound of the policeman's footsteps on the pavement echoes in the empty streets. A tired bookkeeper hurrying home after a frustrating search for his balances draws a keen look from the officer. Downtown is asleep.

Then, from around the turn of a sharp corner comes a[Pg 349] night train of wagons, drawn by a small brigade of horses. These are not filled with market-truck; market-truck will not reach the town till midnight at the earliest. These are great high-boxed vans, painted white, a bit gaudy in lettering. They make you think of those long-ago days when you used to go down to the depot to see the circus come in, for the big wagons are precisely like those that used to shroud mystery as they rolled from the trains down to the show-lot. We follow this procession of half a dozen great vans, follow it through the twisting, narrow streets of downtown, across a famous old ferry, straight up to the long sheds of a railroad terminal.

Then, around the sharp corner comes a[Pg 349] night train of wagons, pulled by a small group of horses. These aren't filled with market goods; the market trucks won't reach town until at least midnight. These are large, high-sided vans, painted white with a flashy design. They remind you of those long-ago days when you would go to the depot to watch the circus arrive, because the big wagons look just like the ones that used to carry mystery as they rolled from the trains to the show lot. We follow this procession of half a dozen large vans, navigating through the twisting, narrow streets of downtown, across a famous old ferry, right up to the long sheds of a railroad terminal.

On the one side of the terminal, the passenger trains are coming and going at all hours. By day this shed at which the big vans back, each into its own carefully marked place, is a general freight-house; by night it is given over to the stocking of the city babies’ milk bottles. The ferried vans are hardly emptied of their empty cans and cases before the first of the milk trains comes backing in at the other side of the long covered platform. Hissing arcs up under that slimsy roof throw high lights and deep shadows here and there and everywhere. They show the platform-men tugging at the car fastenings before the brakes are fairly released. In another minute, the big side-doors are thrown open, almost simultaneously, in still another, the place is alive with the rattle of trucks. The milk—tons upon tons of it—in ten-gallon cans and in cases of individual bottles, is being loaded within those circus-like cans. A second milk-train comes bumping in at a far platform. There is another brigade of vans waiting for it there. A third train is due to arrive in another half-hour. The vans that it will fill are already beginning to back into place and unload their cans and cases upon the platforms.

On one side of the terminal, passenger trains come and go at all hours. During the day, this shed where the big trucks back into their designated spots serves as a general freight house; at night, it's used for stocking the city’s babies’ milk bottles. The incoming trucks barely finish unloading their empty cans and cases before the first milk train pulls in at the other end of the long covered platform. Hissing steam under that flimsy roof creates highlights and deep shadows everywhere. It reveals the platform workers pulling at the car fastenings before the brakes are fully released. In just a minute, the big side doors swing open almost at the same time, and moments later, the area buzzes with the sound of trucks. The milk—tons of it—comes in ten-gallon cans and individual bottles, being loaded into those circus-like containers. A second milk train rolls in at a far platform, where another group of trucks waits for it. A third train is scheduled to arrive in another half-hour. The trucks it will fill are already starting to back into position and unload their cans and cases onto the platforms.

Here are almost 200 great four-horse trucks being filled simultaneously, and all working with the almost rhythmic harmony of organization. You want to know how they[Pg 350] do it? Ask that man over there, he in a short rough coat, who carries a lantern on his arm and with it peers interestedly into every one of the cars. That man’s word is law on this platform, for he is its boss. He has been filling the babies’ milk bottles from this particular terminal for almost a quarter of a century now. His railroad was the first to bring milk into a large city.

Here are almost 200 great four-horse trucks being filled at the same time, all working together with a smooth, organized rhythm. Want to know how they do it? Just ask that guy over there, the one in the short, rough coat with a lantern on his arm, checking out each of the cars. That guy is the boss around here, and whatever he says goes. He’s been filling the babies’ milk bottles from this terminal for nearly twenty-five years. His railroad was the first to deliver milk to a big city.

“We get it over,” he will tell you, “by the experience of some little time, and by planning. You saw the numbers on the team side of this milk platform. That’s only half the problem. There are a dozen different milk-handling concerns doing business at this shed, and their stuff comes together on this one train. Yet we get the thing out by having each concern—each truck—come up to its own position at the team side. The other half of the problem we solve by having a certain position for each milk-car.

“We handle it,” he will tell you, “with a bit of time and careful planning. You noticed the numbers on the team side of this milk platform. That’s just part of the challenge. There are a dozen different milk-handling companies operating at this shed, and their products all come together on this one train. But we manage to get it done by having each company—each truck—park in its designated spot on the team side. The other part of the challenge is solved by assigning a specific spot for each milk car.”

“Here is the Hygienic Milk Company up on the Heights. You have seen their fancy dairies all over town. Well, the Hygienic has a station up at Bottger’s, on our Lancaster & Essex division, that fills two cars at that station every blessed day. Their two cars stand in beyond this No. 14 pillar every night; so we know just where to direct their trucks. That’s business—just system. We spot the cars every night.”

“Here’s the Hygienic Milk Company up on the Heights. You’ve seen their fancy dairies all over town. Well, the Hygienic has a station at Bottger’s on our Lancaster & Essex division that fills two cars at that station every single day. Their two cars are parked beyond this No. 14 pillar every night, so we know exactly where to send their trucks. That’s business—just organized. We track the cars every night.”

“Spot the cars?” you interrupt. He smiles a bit at your ignorance.

“Do you see the cars?” you interrupt. He smiles a little at your lack of knowledge.

“This train is made up in just the same fashion every night,” he explains. “These two Hygienic cars are always the fifth and sixth. If they were the eighth and ninth some nifty evening—if some smart Aleck of a yardmaster up the line would take to shuffling up these cars as you shuffle a deck of cards—we would have a near riot here, and I couldn’t get these platforms cleared of the milkmen for that market-truck train that backs in here from the south every night at 11:55.

“This train is put together in exactly the same way every night,” he explains. “These two Hygienic cars are always the fifth and sixth. If they were the eighth and ninth one evening—if some clever yardmaster up the line decided to shuffle these cars like a deck of cards—we would have a near riot here, and I wouldn’t be able to get these platforms cleared of the milkmen for that market-truck train that backs in here from the south every night at 11:55.

 

Inside the West Albany shops of the New York Central:
picking up a locomotive with the travelling crane

Inside the West Albany shops of the New York Central:
lifting a locomotive with a mobile crane

 

A locomotive upon the testing-table at the Altoona shops of the Pennsylvania

A train engine on the testing table at the Altoona shops in Pennsylvania.

 

The roundhouse is a sprawling thing

The roundhouse is a large building.

 

Denizens of the roundhouse

People of the roundhouse

 

“So they keep closely to the formation of our trains, [Pg 351]and that of itself is no terminal problem. Away up the line 90 miles—150,—250,—everywhere that we have a big junction yard, the yard boss has his positive instructions about these milk trains. By the time this fellow has cleared out of P—— J——, 90 miles up the road and our nearest road yard outside of the metropolitan district, it’s always in just the shape you see it to-night. After that there’s nothing to be done here except cut off the road engine at our terminal yard and pick out a switcher to back her into position at this shed. It’s nice work, and night after night that engineer of the switcher does not vary four inches in the locations of these car-doors.”

“So they stick closely to the arrangement of our trains, [Pg 351] and that alone isn't a big issue. Up the line—90 miles, 150, 250—everywhere we have a major junction yard, the yard manager has clear instructions about these milk trains. By the time this guy leaves P—— J——, 90 miles down the road and our closest yard outside the city area, it's always in the same condition you see it tonight. After that, there’s nothing to do here except detach the main engine at our terminal yard and select a switcher to back it into place at this shed. It’s straightforward work, and night after night, the engineer of the switcher consistently positions these car doors within four inches.”

He lifts his lantern, and we peek into the interior of one of these cool milk-cars. This has the bottled milk in cases. The cases are packed four tiers high—never higher—and your guide explains to you that four cases is the limit of a hand-truck. All these things make for simplicity in handling. You peer into another car. The ten-gallon cans are in long diagonal rows, covering the entire floor of the car. They form a regular tessellated pattern, like the marble tiling of old-fashioned hotels and banks.

He raises his lantern, and we take a look inside one of these cool milk cars. It's filled with bottled milk in cases. The cases are stacked four tiers high—never higher—and your guide explains that four cases is the maximum for a hand truck. All of this makes handling simple. You glance into another car. The ten-gallon cans are arranged in long diagonal rows, covering the whole floor of the car. They create an orderly, tiled pattern, like the marble flooring in vintage hotels and banks.

“Those little farmer boys,” says the platform boss, “sure do that trick well. That speaks pretty neat for Sullivanville. They all used to put the cans in straight rows, running lengthwise of the car. One day one of the smartest of those Sullivanville boys discovered that by putting the cans in diagonal rows, this-wise, he would gain a hundred cans in the loading. That added a thousand gallons to the capacity of the car. The Super gave him a good job, and some day you’ll see he’ll be running a railroad of his own.”

“Those little farmer boys,” says the platform boss, “really know how to do that trick well. That's quite impressive for Sullivanville. They used to line the cans up in straight rows, going lengthwise along the car. One day, one of the sharpest of those Sullivanville boys figured out that by arranging the cans in diagonal rows, like this, he could fit a hundred more cans in the load. That added a thousand gallons to the car's capacity. The supervisor gave him a good job, and one day you'll see he'll be running a railroad of his own.”


Midnight.

Midnight.

Downtown is still more deserted, if that is possible, than when we first saw it three hours ago. The stillness of the deep night is hard upon the city; yet here on this[Pg 352] broad quay street which runs its stone-paved length up and down past the wharves of the harbor-front, all is alive.

Downtown is even more deserted, if that's possible, than when we first saw it three hours ago. The silence of the deep night weighs heavily on the city; yet here on this[Pg 352] wide quay street that stretches its stone-paved length up and down by the wharves of the harbor, everything is vibrant.

This is the midnight market. Under the very noses of the steamships that have brought this garden-truck up from the south, it is being auctioned off to a hundred or so keen-nosed, keener-witted wholesalers. They wander about under long awning roofs erected in the centre of the street, through the gaunt open shadowy spaces of the piers, poking into the tops of barrels, pinching, tasting, critically examining all the while that they are dickering in prices. When the day is fully born and downtown alive once again, there will be other wholesale markets, more sedate-looking affairs in rooms that have been built for the purpose by the traffic departments of the railroads. In these rooms, with the seats arranged in tiers and each seat having a broad writing arm like a college classroom, fruit and vegetables will be sold in carload lots. There will be records of prices—quotations. The thing will approach the dignity of those bourses where cotton and coffee and metals and securities are sold.

This is the midnight market. Right under the noses of the steamships that have brought this produce up from the south, it's being auctioned off to about a hundred sharp-eyed, quick-witted wholesalers. They move around under long awning roofs set up in the middle of the street, through the empty shadowy spaces of the piers, checking out the tops of barrels, pinching, tasting, and critically inspecting everything while they negotiate prices. When the sun fully rises and downtown comes alive again, there will be other wholesale markets, more formal-looking setups in spaces built specifically for this purpose by the traffic departments of the railroads. In these rooms, with seats arranged in tiers and each seat having a wide writing arm like in a college classroom, fruit and vegetables will be sold in carload quantities. There will be price records—quotations. The whole thing will have the seriousness of those exchanges where cotton, coffee, metals, and securities are traded.

But the midnight market scorns such formalities, such dignities. It clings to its own hubbub—its own unsystematic way of accomplishing a great business. It prefers to sell as the stuff is unloaded; that has been its method for three-quarters of a century and any method that has stood 75 years is at least entitled to a measure of consideration. But not all its offerings have come by these big coasting steamships, whose outlines show vague at their piers in the darkness of the night. For, grinding against the piles of these same wharves, as the unseen tide changes, are groups of car-floats that have been ferried from the great railroad terminals across the river. Each car-float has two trackfuls of refrigerator cars—12 or 14 or 16 in all—lined against a long roofed platform running just above keel. When the pert and busy little tugs have pushed and pulled and bunted the floats all[Pg 353] into position, the platforms are quickly connected by gangways, canvas-covered against the stress of hard weather. A great freight-house, almost Venetian in type, floats upon the surface of the silent river and becomes part and parcel of the pier itself. After that it is quick work to open each of the cars—to wheel out sample barrels of potatoes, of cabbage, of celery, of lettuce, of cauliflower—all the growing things of country farms that go to feed the hungry city.

But the midnight market ignores all that formal stuff and dignity. It sticks to its own noisy chaos—its own haphazard way of doing big business. It prefers to sell the goods as they come off the boats; that’s been its method for 75 years, and any method that has lasted that long deserves some respect. But not everything it sells arrives on those big cargo ships, whose shapes barely appear at the docks in the night’s darkness. Instead, bumping against the pillars of these same docks, as the unseen tide changes, are groups of car-floats that have been transported from the major train terminals across the river. Each car-float has two rows of refrigerator cars—12, 14, or 16 in total—lined up against a long covered platform just above the waterline. When the small, efficient tugs have pushed and pulled the floats into place, the platforms are quickly connected by gangways, covered with canvas to withstand bad weather. A large freight house, almost like something from Venice, floats on the still river and becomes part of the pier itself. After that, it doesn’t take long to open each of the cars—to roll out sample barrels of potatoes, cabbage, celery, lettuce, cauliflower—all the fresh produce from country farms that goes to feed the hungry city.

The trading here is over in an hour, or two hours at the longest when the shipments are heavy; and then the wholesalers are wheeling their wagons into place to cart away their purchases to their own stores and warehouses. From these the retailers—the men who carry on their businesses in stalls in the public market-houses and those that have their own little shops on the street corners—make their selections. If you are a city man, you may now know that your grocer at the corner is up betimes, when the sun is just showing himself on lazy September mornings. He has been poking his way with his own horse and wagon down to the wholesalers, buying his day’s stock and getting it placed just before the earliest of the housewives begins her marketing.

The trading here wraps up in an hour, or two at most when the shipments are heavy; and then the wholesalers are rolling their carts into place to take their purchases to their stores and warehouses. From these, the retailers—the guys running their businesses in stalls at the public markets and those who have their own little shops on the street corners—make their choices. If you live in the city, you might realize that your corner grocer is up early, just as the sun starts to rise on those lazy September mornings. He’s been navigating his horse and wagon down to the wholesalers, buying his stock for the day and getting it ready just before the earliest housewives start their grocery shopping.

You demand a concrete example of a city freight-house; and here it is—the historic St. John’s Park of the New York Central & Hudson River Railroad in New York. Up over the lines of the Central, back for hundreds of weary miles, you may hear the railroaders speak of “the Park,” you may see long strings of cars, bearing merchandise tagged through to it. At Sixtieth Street, where the big freights of the New York Central come to a final halt, you see the cars sent south in long strings, each hauled by a red dummy locomotive and preceded by a boy astride a horse and holding a red flag, a familiar sight to all New Yorkers who reside upon the far west side of the town.

You want a clear example of a city freight terminal; here it is—the historic St. John’s Park of the New York Central & Hudson River Railroad in New York. Along the Central lines, stretching for hundreds of exhausting miles, you can hear the railroad workers refer to “the Park,” and you’ll see long trains of cars loaded with goods tagged for delivery there. At Sixtieth Street, where the large freight trains of the New York Central come to a stop, you’ll notice the cars heading south in long lines, each pulled by a red dummy locomotive, with a boy on a horse in front holding a red flag—a common sight for all New Yorkers living on the far west side of the city.

St. John’s Park handles a very large percentage of all[Pg 354] the perishable food that comes into New York each day. It is the dingy freight-house that fills the double block between Hudson and Varick and Beach and Laight Streets; and when you ask, “Where is the park?” they will tell you that there was a day when the entire site of this freight-house—possibly the most congested in the world—was a gentle tree-filled square that faced old St. John’s Church. There is never a trace of the park nowadays. The old church now faces a narrow street wherein truckmen shove and elbow and disappear in the gates of the freight station.

St. John’s Park manages a huge portion of all[Pg 354] the perishable food that arrives in New York every day. It’s the rundown freight house that occupies the double block between Hudson and Varick and Beach and Laight Streets; and when you ask, “Where is the park?” they will tell you that there was a time when the whole area of this freight house—perhaps the most crowded in the world—was a peaceful tree-lined square that looked out at old St. John’s Church. There’s no sign of the park these days. The old church now faces a narrow street where truck drivers hustle and push their way into the gates of the freight station.

On the Hudson Street side of the structure six pairs of railroad tracks curve into it; and far above on the cornice of the structure one can see the benign figure of the old Commodore—a heroic bronze surrounded by replicas of the trains and the steamships that he loved so well. The building of the large freight station on the site of St. John’s Park away back in 1868 was a real accomplishment to the first of the house of Vanderbilt. Think of it: that freight-house could hold 100 cars. There was nothing else in all the broad land quite like that!

On the Hudson Street side of the building, six pairs of train tracks curve into it; and far above on the cornice, you can see the gentle figure of the old Commodore—a heroic bronze surrounded by replicas of the trains and steamships he cherished. Constructing the large freight station on the site of St. John’s Park back in 1868 was a major achievement for the first Vanderbilt family. Just think about it: that freight house could hold 100 cars. There was nothing else like it in the entire country!

Into St. John’s Park at dawn come trainloads of produce. Even before the doors of the freight-house have opened, at six, a string of “coolers” has stopped in Hudson Street and the commission men are carting out the poultry. As soon as the station gets down to real business, butter and eggs and cheese pour in through it in carload lots.

Into St. John’s Park at dawn arrive trainloads of produce. Even before the freight-house doors open at six, a line of “coolers” has halted on Hudson Street, and the commission guys are hauling out the poultry. Once the station starts its real operations, butter, eggs, and cheese come pouring in by the carload.

“It doesn’t bother us much,” the foreman tells you. “Still, on the Monday before Christmas we had a fairly brisk day. We had 155 cars of turkeys alone that morning.”

“It doesn’t bother us much,” the foreman says to you. “Still, on the Monday before Christmas, we had a pretty busy day. We had 155 cars of turkeys just that morning.”

 

 


CHAPTER XXII

MAKING TRAFFIC

Creating Traffic

Enticing Settlers to the Virgin Lands of the West—Emigration Bureaus—Railways Extended for the Benefit of Emigrants—The First Continuous Railroad across the American Continent—Campaigns for Developing Sparsely Settled Places in the West—Unprofitable Branch Railroads in the East—Development of Scientific Farming—Improved Farms are Traffic-makers—New Factories being Opened—How Railroad Managers have Developed Atlantic City.

Attracting Settlers to the Untouched Lands of the West—Emigration Agencies—Railroads Expanded for the Convenience of Emigrants—The First Continuous Railroad Across the American Continent—Efforts to Develop Underpopulated Areas in the West—Unprofitable Branch Railroads in the East—Advancements in Scientific Farming—Improved Farms Drive Traffic—New Factories Opening Up—How Railroad Managers Have Transformed Atlantic City.

 

Your railroad manager of other days was content with the traffic that was offered him—if indeed he deigned to accept it all. For those were the business methods that obtained everywhere in the other days. When competition became the moving force in modern business, the railroad felt it. The land had become gridironed with tracks; business did not offer itself so freely as it had at the outset. When there came a division between routes of a traffic that had formerly belonged to a single route, earnings fell away and stockholders began to ask uncomfortable questions of the men who operated their railroad properties. Then the fight for business began—at first, as we have already seen, by a lively rivalry which showed itself in a merciless slashing of rates. Such fighting methods reacted on the railroads, and their rate-sheets became code and law, only a little less holy than the Federal Constitution, long before the Interstate Commerce Commission exerted its beneficent paternalism over the railroads of the land. But with the rates equalized between the railroads, the competition remained. The one obvious solution of the situation which was left was put into effect. The railroads began to make traffic.

Your railroad manager from back in the day was satisfied with the traffic that came his way—if he even bothered to take it all. Those were the business practices common at the time. As competition became the driving force in modern business, it impacted the railroads. The land was crisscrossed with tracks; business didn’t come as easily as it did in the beginning. When routes that used to belong to a single path got divided, earnings dropped, and stockholders started asking tough questions of the people running their railroad operations. That's when the battle for business started—initially, as we’ve already noted, through fierce competition that led to aggressive rate cuts. These tactics affected the railroads, and their rate schedules turned into guidelines and regulations, almost as important as the Federal Constitution, long before the Interstate Commerce Commission stepped in to oversee the railroads across the country. But with rates levelled between the railroads, competition still existed. The only clear solution left was put into action. The railroads began to create their own traffic.

[Pg 356]The making of traffic is the most recent and the most highly developed branch of the science of railroading. The first of this specialized business-getting began just before the Civil War. Some of the railroads had put their lines back a little way from the western portion of the Great Lakes along in the late fifties, and they needed folks to live along those lines. It goes without saying that a railroad going into an unpopulated country would never be any great “shakes” of a railroad until people came to dwell along its lines. So the railroad from Galena to Chicago—afterwards the foundation stone for the mighty Northwestern—the Chicago, Milwaukee & St. Paul, and one or two others started emigration bureaus. Then men who owned those early railroads knew the possibilities of the virgin lands into which they stretched their rails. The proposition that confronted them was to let the folk who lived in the East and even those who were herded in the crowded lands across the Atlantic, know these same possibilities. By means of their first emigration bureaus they accomplished their proposition. Advertising was a crude science in those days, but advertising helped. Throughout the troublous years of the war the men from the East who had read of the glories of the Middle West, who had listened to the tales of the agents of the railroad and coupled them with those of returning travellers, began pouring over the new and struggling railroads. They carried their goods and chattels with them; and so the railroad men knew that they were not going back to the old homes again.

[Pg 356]The development of traffic is the latest and most advanced area of the science of railroading. This specialized aspect of business began just before the Civil War. Some railroads had extended their lines a bit from the western side of the Great Lakes in the late fifties and needed people to settle along those routes. It’s obvious that a railroad in an unpopulated area wouldn’t be successful until people started living along its lines. So, the railroad from Galena to Chicago—later the foundation for the powerful Northwestern—the Chicago, Milwaukee & St. Paul, and a few others established emigration bureaus. The owners of those early railroads recognized the potential of the untouched lands where their tracks were laid. Their challenge was to inform people in the East and even those crowding the lands across the Atlantic about these opportunities. Through their early emigration bureaus, they achieved their goal. Advertising was a basic practice back then, but it was effective. During the difficult years of the war, Easterners who had heard about the wonders of the Middle West and listened to the stories from railroad agents, combined with those of returning travelers, began to flock to the new and developing railroads. They brought their belongings with them, and the railroad men realized that they would not be returning to their old homes.

At the close of the war these tides rose to flood. The railroads no longer struggled. There was a steady flow of traffic over their rails, and they were able because of it to engage capital to stretch their rails a little farther west. After they had moved another stretch, the tides of emigration still flowed. That process might have[Pg 357] gone ahead in orderly fashion until the Pacific had been reached, if the scheme had not been upset.

At the end of the war, these currents became overwhelming. The railroads stopped struggling. There was a consistent stream of traffic on their tracks, allowing them to secure funding to extend their lines a bit further west. After they made another expansion, the waves of migration continued. That process might have[Pg 357] proceeded smoothly until reaching the Pacific, if the plan hadn’t been disrupted.

They built too many railroads, they overworked their idea. In the broad reaches of the Middle West, lines of steel crumbled into rust, and cross-roads dreamed vainly that they would become villages. Many a struggling village failed to become the city that her enthusiastic residents had fancied. They had the big boom in Kansas, and the bigger collapse that followed. After that, folk stayed East for a while, and the business of making traffic in that territory became an advanced science.

They built too many railroads and pushed the idea too far. In the vast stretches of the Midwest, steel tracks fell into disrepair, and crossroads hoped in vain that they would turn into villages. Many struggling towns never became the cities their eager residents imagined. There was a major boom in Kansas, followed by an even bigger collapse. After that, people stuck to the East for a while, and managing traffic in that area became a sophisticated skill.

There was another factor in the situation. You will remember that the Summer of ’69 saw the first continuous railroad across the American continent—the combination of Central Pacific and Union Pacific. The huge success of that railroad was inspiration for others. In the generation of men that followed the rails that reached from Atlantic to Pacific were multiplied. After that there was a new problem for the owners of the transcontinental railroads. Their statistical charts of originating traffic showed great black masses at either end of the line—where connections were made with the great traffic-bringers from the East, and where the rails ran upon the docks of the Pacific shore. Between those two points was a thin black line, like spider-thread. To make that line black and firm at all points, to bring masses of new traffic at intermediate points, was the demand that the railroad-owner made of his traffic-manager.

There was another factor in the situation. You might remember that the Summer of ’69 saw the first continuous railroad across the American continent—the combination of Central Pacific and Union Pacific. The huge success of that railroad inspired others. In the following generation, railroads that stretched from the Atlantic to the Pacific multiplied. After that, a new challenge arose for the owners of the transcontinental railroads. Their statistical charts of originating traffic showed large dark spots at both ends of the line—where connections were made with the major traffic routes from the East and where the rails reached the docks on the Pacific coast. Between those two points was a thin black line, like a spider's web. The railroad owner demanded that his traffic manager work to make that line robust and well-populated, bringing in significant new traffic at the intermediate points.

It is being done to-day. It has taken time, money and almost incredible patience; but it is being done. This is a broad land, and there is still much to be done. In Montana, there is a single county with an area exceeding that of Maryland and a population less than that of the smallest ward of Baltimore; and near-by there is another county, as large as Delaware and Connecticut combined, with mere handful of residents. These are typical.[Pg 358] There are great open stretches to the southwest; and the Santa Fe, working hand in hand with the Harriman lines, is busy populating and developing these. In the North Country, James J. Hill’s railroads and the new outstretched arm of the Chicago, Milwaukee & St. Paul are doing much to exploit the unfarmed lands of Montana, and the intensive possibilities of Washington for fruit-raising, market-gardening and the like. Up and down the Pacific coast, the railroads are uniting in similar campaigns of development.

It's happening today. It has taken time, money, and almost unbelievable patience; but it's happening. This is a vast land, and there is still a lot to do. In Montana, there's one county that's larger than Maryland but has fewer residents than the smallest district in Baltimore; and nearby, there's another county, as big as Delaware and Connecticut combined, with only a handful of residents. These are typical.[Pg 358] There are great open spaces to the southwest; and the Santa Fe, working closely with the Harriman lines, is busy populating and developing these areas. In the North Country, James J. Hill’s railroads and the expanded reach of the Chicago, Milwaukee & St. Paul are doing a lot to take advantage of the uncultivated lands in Montana, and the potential for fruit-growing, market-gardening, and more in Washington. Up and down the Pacific coast, the railroads are coming together for similar development efforts.

Hill began the campaign in Montana. He is a dreamer and a far-seer. When he began making presents of blooded bulls to the farmers out along the Great Northern, folk laughed at him, some of his directors thought that he had gone crazy. They thought differently when they knew the results, when they got the traffic reports of the cattle business that was growing along the line.

Hill started the campaign in Montana. He's a visionary with big dreams. When he began giving out top-quality bulls to the farmers along the Great Northern, people laughed at him, and some of his board members thought he had lost his mind. Their thoughts changed when they saw the results and received the traffic reports about the booming cattle business along the route.

That thing was typical. The railroad—Hill’s railroad and all the other big transcontinentals—lent itself to the fine development of all the traffic that might possibly be obtained within its territory. Heretofore it had roughly combed traffic possibilities, now it began to screen them with a fine mesh screen. The emigrant bureau did its part of the work; the railroad went further and set itself to develop every inch of available land along its lines. Attractive excursions brought settlers to the new country, the railroad was of practical assistance in finding locations for them. Everything is being brought toward the development of those great new States of the West: cross-roads are beginning to become villages; villages, cities. A little time before his death, Mr. Harriman announced that there would be four great cities spread across the American continent—New York, Chicago, Salt Lake, and San Francisco. He then took it upon his own rather roomy shoulders to make Salt Lake City worthy of a place in the file.

That was typical. The railroad—Hill’s railroad and all the other big transcontinental lines—was great at developing all the traffic it could get within its territory. Until now, it had generally looked at traffic possibilities, but now it started to filter them through a fine mesh. The emigrant bureau did its part, and the railroad went further by working to develop every inch of available land along its routes. Attractive excursions brought settlers to the new areas, and the railroad actively helped them find locations. Everything was geared toward the growth of those great new western states: cross-roads were becoming villages; villages were turning into cities. Shortly before his death, Mr. Harriman announced that there would be four major cities across the American continent—New York, Chicago, Salt Lake, and San Francisco. He then took it upon himself to make Salt Lake City deserving of its spot on the map.

[Pg 359]From this activity in the West, the Eastern railroads have stolen a lesson. Originally built in many cases to serve the needs of the farmers of some particular locality, they have become merged and welded in a way that has caused them to serve the industrial interests of the country more particularly than the agricultural. One of the valuable old properties of the Pennsylvania Railroad in New Jersey rejoices in the name of Freehold and Jamesburg Agricultural Railroad.

[Pg 359]From this activity in the West, the Eastern railroads have learned a lesson. Initially built to meet the needs of farmers in specific areas, they have combined and evolved in a way that primarily benefits the country's industrial interests rather than its agricultural ones. One of the valuable old properties of the Pennsylvania Railroad in New Jersey is called the Freehold and Jamesburg Agricultural Railroad.

When, after the serious slump in traffic that followed the panic in 1907, the railroads of the East found themselves, for the first time in a decade, with more facilities than freight, they began to cultivate more carefully the traffic branch of transportation science. They took quite readily to the lesson that the transcontinentals gave them. Then they proceeded to put it into effect in practical fashion.

When, after the significant drop in traffic following the panic in 1907, the Eastern railroads found themselves, for the first time in ten years, having more capacity than freight, they started to focus more on the traffic aspect of transportation. They quickly embraced the lessons taught by the transcontinental railroads and then set out to implement them effectively.

For some years past the problem of the unimportant branches has been a serious one with the big Eastern systems. These branches, many of them once profitable feeders, have been allowed to deteriorate and retrograde, while main-line traffic developed and increased under active conditions of competition. The little towns along the branches seemed to retrograde too; while the busy cities of the country, strung along the main lines of the railroad, absorbed new growth and new energy. Sometimes the branch lines were paralleled by interurban electric railroads, which were able to operate at far less cost than steam railroads, and consequently to charge lower rates of fare; and their slight passenger traffic continued to grow lighter. The freight traffic had long since dwindled to slim proportions; the branch lines were almost entirely agricultural railroads; and the farmers of the East were discouraged and disheartened.

For several years now, the issue of underperforming branch lines has been a serious concern for the large Eastern rail systems. These branches, once profitable feeders, have been allowed to go downhill, while main-line traffic has developed and grown amidst intense competition. The small towns along these branches seemed to decline as well, while the bustling cities of the country, located along the main railroad lines, attracted new growth and energy. Sometimes, the branch lines were paralleled by interurban electric railroads, which could operate at a much lower cost than steam railroads and thus charge lower fares; as a result, their already minimal passenger traffic continued to diminish. The freight traffic had long since decreased to insignificant levels; the branch lines had become almost entirely agricultural railroads, leaving the farmers in the East feeling discouraged and defeated.

The new movement began in Western New York, which is fairly gridironed with a network of these unprofitable branch railroads. It was started even before[Pg 360] the panic of 1907. New York State, with its great resources and its fat treasury, has long been engaged in the development of scientific farming—which means farming for the largest profit that can be brought from the soil. It has a great agricultural school as a part of Cornell University, and an interesting experimental school along similar lines at Geneva. These schools have done a great work. They have educated young men to be modern farmers, in every sense of that phrase; and they have sent leaflets to every corner of the Empire State. But even these methods were not far-reaching enough. It is not every farmer’s boy in these days who can afford to go down to Ithaca for a college education in the tilling of the soil; few of the older men care to mingle with the boys at such an institution. Even the pamphlets sent out from Geneva were not sufficient.

The new movement started in Western New York, which is filled with a network of these unprofitable branch railroads. It began even before[Pg 360] the panic of 1907. New York State, with its vast resources and healthy treasury, has been focused on developing scientific farming—which means farming for the highest profit possible from the land. It has a prominent agricultural school as part of Cornell University, and an interesting experimental school with similar goals in Geneva. These schools have accomplished a lot. They've trained young men to be modern farmers, in every sense of the word; and they've distributed leaflets to every corner of the Empire State. But even these methods weren’t extensive enough. Not every farmer’s son today can afford to travel to Ithaca for a college education in farming; few of the older men want to interact with the younger students at such an institution. Even the pamphlets sent out from Geneva weren't enough.

So when the railroads, seeking to make traffic in a dull time and to rehabilitate their branches in the farming districts, made alliance with the agricultural schools, special trains were sent out into the farming districts, and these trains carried a competent corps of instructors from the schools. Day coaches made good school-rooms for the itinerant institutions; and a baggage-car, filled with specimens of fruit and grains grown under scientific methods, was generally attached. The Western roads had used similar trains with success in building up their virgin territories. The use of the scientific schools in connection was the Eastern adaptation of the idea.

So when the railroads, looking to boost traffic during a slow period and revitalize their branches in farming areas, teamed up with agricultural schools, they sent out special trains to these regions, staffed by skilled instructors from the schools. Day coaches served as effective classrooms for these traveling institutions, and a baggage car filled with samples of fruits and grains grown using scientific methods was usually included. The Western railroads had successfully used similar trains to develop their undeveloped areas. The collaboration with the scientific schools was the Eastern version of this concept.

A train of this sort will “make” half a dozen towns in the course of a day. The towns are not far apart, and the schedule generally permits a stop of about an hour in each. The coming of the “farmers’ special” has been thoroughly announced by handbills, posters, and the local newspapers. Whether the day be wet or fair, the appreciation of the enterprise that started the special out is sure to be manifest in a crowd that packs the day-coaches and [Pg 361]not infrequently causes overflow meetings to be held from the rear platform of the train.

A train like this will hit six towns in a single day. The towns are close together, and the timetable usually allows for about an hour stop in each. The arrival of the “farmers’ special” has been widely advertised through flyers, posters, and local newspapers. Whether it’s rainy or sunny, you can definitely see the support for the initiative that launched the special, with a crowd filling the day-coaches and [Pg 361]often leading to overflow gatherings on the back platform of the train.

 

In the Far West the farm-train has long since come into its own

In the Far West, the farm train has finally recognized its significance.

 

Even in New York State the interest in these
itinerant agricultural schools is keen, indeed

Even in New York State, there's a strong interest in these traveling agricultural schools.

 

Interior of the dairy demonstration car of an agricultural train

Inside the dairy demo car of a farming train

 

There is no cause for disheartenment in the soul of the farmer after he has been down to the train. He learns the things that his land is capable of and yet has never reared for him. Take the perennial and hardy alfalfa, for instance. Crowd into the car, where a hundred earnest men from the country-side are gathered and listening to the man from the State Agricultural College, who talks on it.

There’s no reason for the farmer to feel discouraged after he’s been to the train. He discovers what his land is capable of producing, even if it hasn’t done so for him yet. Take the durable and resilient alfalfa, for example. Gather into the car, where a hundred dedicated men from the countryside are assembled, listening to the speaker from the State Agricultural College who is discussing it.

“An acre of good alfalfa,” he is saying, “produces twice as much digestible nutriment as an acre of good clover. It is therefore profitable to our farmers to make every effort to establish alfalfa fields. Your climate is favorable to alfalfa, which can be grown on a variety of soils. The most favorable is a gravelly loam with a porous sub-soil. There must be drainage, fertility, lime, and inoculation. Alfalfa is a lime-loving plant, and if you haven’t a limy soil, apply lime at the rate of one to two thousand pounds per acre. These figures will be given you in a pamphlet as you leave the car.”

“An acre of good alfalfa,” he says, “produces twice as much digestible nutrients as an acre of good clover. So, it's worthwhile for our farmers to put in the effort to establish alfalfa fields. Your climate is suitable for alfalfa, which can grow in various types of soil. The best type is a gravelly loam with a porous subsoil. There needs to be drainage, fertility, lime, and inoculation. Alfalfa loves lime, and if your soil isn't limy, add lime at a rate of one to two thousand pounds per acre. You'll find these details in a pamphlet when you leave the car.”

And so it goes. If the train is in one of the great fruit-growing districts of western New York, fruit is the theme of the lecturers. There is no product that the soil may give, directly or indirectly, that is too humble for the attention of the farmers’ special. All the roads in Western New York have taken part in the campaign—the New York Central, the Erie, the Lehigh Valley, and the smaller roads have sent out the train over the lines, each in due turn.

And so it goes. If the train is in one of the major fruit-growing areas of western New York, the speakers focus on fruit. There’s no product that the land can produce, directly or indirectly, that’s too small for the farmers’ special. All the roads in Western New York have participated in the campaign—the New York Central, the Erie, the Lehigh Valley, and the smaller railroads have each sent out the train along their routes, one after the other.

The idea has gone into the Middle West and back to Pennsylvania. The Pennsylvania Railroad, which creates traffic from every conceivable source, has operated since November, 1908, four agricultural specials and two fruit-tree and shrubbery specials. The agricultural schools of the great territory it traverses have furnished the lecturers[Pg 362] and the material. Now it is preparing to establish down in the Eastern Shore country between the Chesapeake Bay and the Atlantic Ocean, a development farm, in which it will show the farmers of that agricultural district the greatest use that they can make of their land, the greatest results that it can be brought to yield. It has gone down into the sandy southern part of New Jersey and made the potato crop for New York and for Philadelphia into a vast yield,—a profit both for the farmer and for the railroad which has created the traffic.

The idea has spread to the Midwest and back to Pennsylvania. The Pennsylvania Railroad, which generates traffic from every possible source, has been running four agricultural specials and two fruit-tree and shrubbery specials since November 1908. The agricultural schools in the extensive area it covers have provided the speakers[Pg 362] and the materials. Now, it's planning to set up a development farm in the Eastern Shore region between Chesapeake Bay and the Atlantic Ocean, where it will demonstrate to farmers in that agricultural district the best ways to utilize their land and maximize its yield. It has also reached the sandy southern part of New Jersey and created a substantial potato crop for New York and Philadelphia, providing profits for both the farmers and the railroad that has generated the traffic.


The first of these development farms in the East was that established by H. B. Fullerton, under the auspices of the Long Island Railroad, at Wading River, N. Y. The Long Island possesses a territory that particularly needs development of that sort. It has a good suburban territory adjacent to New York City, but after that there is not a town of importance the entire length of its lines. There is no manufacturing of consequence out upon its line and it has been driven to the necessity of making traffic.

The first of these development farms in the East was set up by H. B. Fullerton, with the support of the Long Island Railroad, at Wading River, NY. Long Island has an area that really needs this kind of development. There’s a solid suburban area next to New York City, but beyond that, there isn’t a significant town along its entire route. There’s no substantial manufacturing along its line, and it has been forced to create its own traffic.

Fullerton’s Farm is another traffic-maker by educational process. He has taken the worst of the sandy soil that makes thousands of acres at the east end of the Island, and he has created from it a model farm. The farm has had to pay its way. It has not been nurtured under any extensive appropriations from the railroad, but it has had to win its success under the same conditions that would confront the farmer who measured his capital in hundreds, rather than in thousands of dollars. It is teaching the lesson that it has sought to teach. Arid soil, on the very hearthstone of a metropolitan city, is being given over to profitable truck-farming; and the Long Island Railroad for its modest farm investment is beginning to harvest appreciable traffic returns.

Fullerton’s Farm is another example of attracting traffic through education. He has taken the poor sandy soil that covers thousands of acres at the east end of the Island and transformed it into a model farm. The farm has had to support itself. It hasn't been sustained by large subsidies from the railroad, but has instead succeeded under the same conditions that a farmer with hundreds of dollars in capital would face, rather than thousands. It's demonstrating the lesson it aimed to teach. Dry soil, right near a major city, is being turned into a profitable truck-farming operation; and the Long Island Railroad, thanks to its modest investment in the farm, is starting to see significant traffic returns.

The New York Central, under the guidance of its president, W. C. Brown, who is keenly interested in the revival[Pg 363] of farming in the East, and who personally directed the operation of the “farm specials” over its lines, has purchased two demonstration farms—one in Central, the other in Western New York. It has hired a competent farmer to have charge of them—T. E. Martin, of West Rush, who made a famous record for himself in growing 300 bushels of potatoes to the acre on land that had never before grown more than sixty. They will also serve as object lessons, and when they have been developed to their capacity, they will be sold at a far higher price than the song for which they were purchased in rundown condition. The proceeds will be turned over to the purchase and development of neglected acres in other sections along the lines of that system.

The New York Central, led by its president, W. C. Brown, who is deeply interested in revitalizing farming in the East, and who personally oversaw the operation of the “farm specials” on its lines, has acquired two demonstration farms—one in Central New York and the other in Western New York. They have brought on board T. E. Martin, a skilled farmer from West Rush, who made headlines for growing 300 bushels of potatoes per acre on land that previously only produced sixty. These farms will also serve as examples, and once they reach their full potential, they will be sold for a significantly higher price than what was spent to buy them in their run-down state. The profits will be invested back into purchasing and developing neglected farmland in other areas along the rail line.

The New York Central is also making its own special development of the “farm special” idea, by taking two coaches and making them into “agricultural cars” at its West Albany shops. These cars will not run sporadically on special trains but will be in use the entire year round, being dropped at one little town after another for a day or two days or three days, in order that the farmers from the surrounding district may drop in to receive a little practical information.

The New York Central is also creating its own version of the “farm special” concept by converting two coaches into “agricultural cars” at its West Albany shops. These cars won’t operate occasionally on special trains but will be in use all year round, being dropped off in one small town after another for a day or two or three, so that farmers from the surrounding area can come by to get some practical information.

Through the schools of a number of corn-growing States, into which this work has spread, boys and girls are being stimulated by prizes to plant little patches of corn. Out of each community where such an exhibit is held, ten prize-winning ears are sent to the country fair. From this the best ten ears are sent to the State fair, and interstate competition is already being developed.

Through schools in several corn-growing states where this initiative has spread, kids are encouraged by prizes to plant small patches of corn. From each community that holds an exhibit, ten prize-winning ears are sent to the county fair. From there, the best ten ears are sent to the state fair, and interstate competition is already starting to develop.

There is another side to this. The railroads are making more than a new traffic for themselves, they are making a new wealth for the communities through which their rails are stretched. It has been estimated by a Pennsylvania agronomist that the value of the staple farm crops in the Keystone State in a single year exceeds $170,000,000; and that some 224,000 farmers entered into this production.[Pg 364] If by training and education each of these farmers can increase his yield of corn one bushel to the acre, the additional corn revenue from that one State would be $1,044,000. Further than that, he says that $780,000 would roll into the pockets of these farmers if they would choose their seed corn carefully and thus add ten kernels to each ear of corn grown by them in the course of a twelvemonth. That sort of thing looks like a cooperative benefit from almost any angle from which you may view it.

There’s another aspect to consider. The railroads aren't just creating new traffic for themselves; they're generating new wealth for the communities along their routes. A Pennsylvania agronomist has estimated that the value of staple farm crops in the Keystone State in a single year is over $170,000,000, and around 224,000 farmers are involved in this production.[Pg 364] If each of these farmers, through training and education, can increase their corn yield by just one bushel per acre, the additional revenue from corn in that one state would be $1,044,000. Moreover, he notes that $780,000 would go into the pockets of these farmers if they select their seed corn thoughtfully, enabling them to add ten kernels to each ear of corn they grow over the course of a year. This kind of outcome seems like a cooperative benefit from just about any perspective you take.

The Rock Island Railroad has begun to preach dry farming down through the Southwest. Wheat six feet in length is exhibited by that railroad in its offices throughout the East as sample of what the farmers in its territory do, under its help and supervision. That sort of thing silently makes traffic every day in the year. It is worth a dozen times what it costs the railroad.

The Rock Island Railroad has started promoting dry farming in the Southwest. They showcase wheat that is six feet long in their offices across the East as proof of what the farmers in their area can achieve with their support and guidance. This kind of promotion quietly boosts traffic every day of the year. It’s worth way more than it costs the railroad.

But the railroad is not confining its efforts at making traffic to the products of the soil. What is good method with the farmer is similarly good method with the manufacturer. So you now see the railroads, east and west, working with the aid of industrial commissioners. The industrial commissioner is like a High Minister of Commerce.

But the railroad isn't limiting its efforts to just transporting agricultural products. What works well for farmers also applies to manufacturers. Now, you can see the railroads, both east and west, collaborating with industrial commissioners. The industrial commissioner is like a Minister of Commerce.

Take, for instance, a typical railroad running from New York to Chicago. It has ample docks upon the sea board, extensive ramifications within the coal-mining districts; in the West it taps both the Great Lakes and the transcontinentals, which reach across the land to the Pacific. In all this district it is under hard competition, gaining its traffic—every ton of it—by the sweat of the general traffic-manager’s brow. That railroad has its Industrial Commissioner, and if you are a prospective manufacturer looking for a site for a new plant, you are sure to come to him. You tell him that you want to build a factory. He tilts back his chair and looks at you easily.

Take, for example, a typical railroad running from New York to Chicago. It has plenty of docks along the East Coast, extensive connections in the coal-mining regions; in the West, it connects to both the Great Lakes and the transcontinental routes that stretch over to the Pacific. In this area, it faces tough competition, earning every bit of its traffic through the hard work of the general traffic manager. That railroad has its Industrial Commissioner, and if you’re a potential manufacturer looking for a location for a new factory, you’ll definitely go to him. You tell him you want to build a factory. He leans back in his chair and looks at you casually.

“What kind of a factory?” he asks. “We’ve room for 10,000 more along our rails. If it’s a silk mill I can[Pg 365] suggest Paterson, where the help is trained, and the dyes and raw materials handy. If you are going to turn out a steel product somewhere in the Pittsburgh district, Youngstown, Ohio, is the most economical point in the United States to-day for the turning out of finished steel. Perhaps yours is a canning factory,” he laughs. “If you want to can fruit we can fix you out up in Western New York among the orchards; if you want to can tomatoes, well, sir, there is nothing like Indiana for tomatoes.”

“What kind of factory?” he asks. “We have space for 10,000 more along our rails. If it’s a silk mill, I can suggest Paterson, where the workforce is trained and the dyes and raw materials are readily available. If you’re planning to produce steel, Youngstown, Ohio, is currently the most cost-effective place in the U.S. for finished steel. Maybe it's a canning factory,” he laughs. “If you want to can fruit, we can set you up in Western New York among the orchards; if you're looking to can tomatoes, well, Indiana is unbeatable for tomatoes.”

You specify your new business and its requirements in some detail. The eye of this practical Minister of Commerce illumines.

You describe your new business and its needs in some detail. The focus of this practical Minister of Commerce sharpens.

“I have the very thing you want,” he says, without hesitation. “Over at W——, just half a mile above the city limits along the river. It has siding facilities.” (You may be fairly certain that the siding facilities give chief access to the railroad that employs this particular Commissioner.) “And you say you want fresh water. Well, there’s five thousand gallons a day of the purest soft water in the East for you.”

“I have exactly what you need,” he says confidently. “At W——, just half a mile outside the city limits by the river. It has siding facilities.” (You can be pretty sure that the siding facilities provide direct access to the railroad that employs this particular Commissioner.) “And you mentioned you want fresh water. Well, there’s five thousand gallons a day of the purest soft water in the East available for you.”

His eyes shine with enthusiasm. He reaches for his paper block and the next instant he is sketching the plot for you with remarkable accuracy, and with a similitude of scale. Here is the river and there is where you can build your dam. Over there is the main line of the best railroad in America (he leaves no doubt in your mind as to that); and your siding can go in there with less than a quarter of one per cent grade. The highroad is there, and close by it the trolley leading into town.

His eyes light up with excitement. He grabs his notepad and in the next moment, he’s sketching out the plan for you with impressive precision and scale. Here’s the river, and that’s the spot where you can build your dam. Over there is the main line of the best railroad in the U.S. (he makes sure you know that for sure); and your siding can go right in there with less than a quarter of a percent grade. The highway is there, and nearby is the trolley that goes into town.

“They’ve a surplus of help of the kind you want in W——,” he adds. “You’ll never run short of hands there.”

“They have more help than you need in W——,” he adds. “You’ll never be short of hands there.”

It sounds good, and within a week you are bound to W—— with him to meet the Secretary of the Chamber of Commerce. If things are as he has represented them to you, and your mind is unbiased, you build your factory, and the railroad picks up 200 tons a day off your siding.[Pg 366] That single transaction has been worth the Commissioner’s salary for a year to it. There is a variety of method in making traffic.

It sounds great, and within a week you’re headed to W—— with him to meet the Secretary of the Chamber of Commerce. If things are as he described, and you keep an open mind, you’ll set up your factory, and the railroad will pick up 200 tons a day from your siding.[Pg 366] That single deal has already covered the Commissioner’s salary for a year. There are many ways to generate traffic.


The general passenger agent has to keep his end up. Any G. P. A. of to-day found entertaining the old-fashioned idea that the traffic that flows of its own volition up to the ticket-wickets is going to be sufficient to satisfy his employers is out of present-day development. The general passenger agent who gets patted on the back nowadays is the man who goes to the president in a dull season with a sheet showing gains over a preceding busy season. He may have to bring water from stones to increase that tide of traffic, but it must be increased. There are no two ways about what is expected of him.

The general passenger agent needs to step up. Any modern G.P.A. who still thinks that passengers will just naturally show up at the ticket counters is out of touch with today’s reality. The general passenger agent who gets recognized today is the one who goes to the president during a slow period with a report showing gains compared to a previous busy season. He might have to work miracles to boost that flow of traffic, but it has to happen. There’s no doubt about what’s expected of him.

So he gets out, like the traffic people from the freight end of the railroad, and he keeps in constant touch with his territory, with the towns along the line and the agents who are working under him. If he is instrumental in locating a big convention at some point where his line will receive the lion’s share of the business, that is a good trick and worth while. A lively convention will do a lot toward bracing up a weak passenger sheet in some dull month.

So, he gets out, like the logistics people from the freight side of the railroad, and stays connected with his area, with the towns along the route and the agents working under him. If he helps secure a big convention at a spot where his line will get the majority of the business, that’s a smart move and definitely worthwhile. A busy convention can really boost a low passenger count during a slow month.

One railroad reaching out of New York into the mountains at the northeastern corner of that State and losing itself at some obscure town, a railroad without valuable connections and ramifications, has made its passenger business a little gold-mine by scientific nurturing. It sent its passenger representatives up into the country towns, and they sought to improve conditions of every sort there. They started agitation for better roads from the railroad into the uplands where city folk were prone to wander; they helped the boarding-house landlord and the country hotel-keeper to bring their facilities up to attractive standards. In some cases they induced capital to come in and build new hotels. In every case they offered free [Pg 367]space in the railroad’s summer resort literature. Under a single general passenger agent pursuing such a campaign unflaggingly the passenger receipts of that small railroad increased 125 per cent in eight years!

One railroad extending from New York into the mountains in the northeastern part of the state, ending in some little-known town, has turned its passenger business into a small goldmine through strategic development. It sent its passenger representatives into rural towns to improve conditions in every possible way. They started campaigns for better roads connecting the railroad to the hills where city people liked to explore; they helped boarding house owners and country hotel managers upgrade their facilities to make them more appealing. In some instances, they attracted investors to create new hotels. In every case, they provided free [Pg 367]space in the railroad’s summer resort promotions. Thanks to a dedicated general passenger agent leading this initiative, the passenger revenue of that small railroad rose by 125 percent over eight years!

 

The famous Thomas Viaduct, on the Baltimore & Ohio at Relay, Md.,
built by B. H. Latrobe in 1835, and still in use

The iconic Thomas Viaduct, located on the Baltimore & Ohio in Relay, Maryland, built by B. H. Latrobe in 1835, is still in use today.

 

The historic Starucca Viaduct upon the Erie

The historic Starucca Viaduct on the Erie

 

The cylinders of the Delaware & Hudson Mallet

The cylinders of the Delaware & Hudson Mallet

 

The interior of this gasoline-motor-car on the Union Pacific presents
a most unusual effect, yet a maximum of view of the outer world

The interior of this gas-powered car on the Union Pacific provides a truly unique experience, while still offering fantastic views of the outside world.

 

Take the case of Atlantic City. That town used to be a collection of wooden hotels, set along a sandy, pleasant beach, which were content with six or eight weeks of good business in midsummer. The railroads that stretched their rails down to it registered good earnings during that hot season, and they had to put in extensive plants to handle that six or eight weeks of heavy traffic. The extensive—and expensive—plants were idle a great part of the year, and there was a lot of capital wasted. The managers of the railroads told the summer hotel proprietors that, and asked why beach property should be a losing investment ten months out of the year. That was a new sort of proposition for a summer resort hotel proprietor but it seemed sound argument and the hotels extended their seasons at either end. They combined with the railroads in making attractive special rates for these duller parts of the season, and before long the spring was well nigh as popular and as profitable as midsummer.

Consider Atlantic City. That town used to be just a row of wooden hotels along a nice sandy beach, satisfied with six to eight weeks of good business in the summer. The railroads that connected to it made good profits during that busy season and had to invest heavily in facilities to handle all that traffic for those weeks. Those costly facilities often sat unused for much of the year, wasting a lot of capital. The railroad managers pointed this out to the summer hotel owners and questioned why beach properties should lose money for ten months out of the year. This was a new idea for a summer resort hotel owner, but it seemed like a solid argument, so the hotels decided to extend their seasons. They teamed up with the railroads to create attractive special rates for the quieter parts of the year, and soon enough, spring became almost as popular and profitable as the peak summer season.

Folk came over from Philadelphia and Pittsburgh, and up from Baltimore and Washington, to spend their summers at Atlantic City, and the scientific business-making there created a fashionable season for Northerners from Easter forward. The building of wooden hotels ceased, and fireproof structures of brick and stone, steel and concrete, began to rise along the beach. Capital ceased to lie idle at Atlantic City. The hotels began to keep open the year around, and the scientific method of the biggest of the railroads had been so effectual that it built a million-dollar bridge across the Delaware at Philadelphia to handle through traffic down to Atlantic City.

People traveled from Philadelphia and Pittsburgh, and came up from Baltimore and Washington, to spend their summers in Atlantic City. The business development there created a fashionable season for Northerners starting from Easter. The construction of wooden hotels stopped, and fireproof buildings made of brick and stone, steel and concrete, began to rise along the beach. Investment in Atlantic City became active. Hotels started to operate year-round, and the systematic approach of the largest railroad was so effective that it built a million-dollar bridge across the Delaware in Philadelphia to manage the through traffic heading to Atlantic City.

Still the railroads worked in harmony with the hotels, and the fashionable season began at Christmas instead of Easter. Before long they will make the fall fashionable,[Pg 368] and then the hotels will be crowded all the year round. When there is a lull in the season they bring on half a dozen conventions and fill the trains and the hotels with the delegates. That Atlantic City plant does not lie idle much of the time. There are nearly 800 hotels there to-day—more than fifty of them huge structures—and on a busy day 300,000 people are along the famous boardwalk above the beach. In dull days the big hotels are comfortably filled. The hotel men have made fortunes, the railroads have added millions of dollars to their passenger earnings because of Atlantic City.

Still, the railroads worked seamlessly with the hotels, and the busy season kicked off at Christmas instead of Easter. Soon enough, they'll make fall fashionable, and then the hotels will be packed all year long. When there's a lull in the season, they bring in a bunch of conventions, filling the trains and hotels with delegates. That Atlantic City setup doesn’t sit idle much of the time. There are nearly 800 hotels there today—more than fifty of them massive buildings—and on a busy day, 300,000 people are on the famous boardwalk by the beach. Even on slow days, the big hotels are comfortably full. Hotel owners have made fortunes, and the railroads have raked in millions of dollars in passenger earnings because of Atlantic City.

There you have the best example of this new creed of the practical railroader—making traffic. It is not a lost example. Across the land every city and town, every resort, from the haughty spa with a cluster of brilliant hotels down to the humblest inn that ever cuddled by the shore of a silvery lake, is taking notice of the creed. The farmer is bending himself to increase the yield of his land, while the railroad reaps a benefit. The marketman from town is reaching out for better sources for his needs; the railroad helps him and reaps a benefit. The resort hotel arranges a joint rate and ticket with the railroad, which covers both transportation and board for a “week-end” in the dull season, and the passenger receipts are swelled in some degree.

There you have the perfect example of this new belief of the practical railroader—generating traffic. It’s not an isolated case. All over the country, every city and town, every vacation spot, from the upscale resort with its fancy hotels to the tiniest inn by a shimmering lake, is paying attention to this belief. Farmers are working harder to boost their crop yields, benefiting the railroad in the process. Town market vendors are seeking out better sources for their supplies; the railroad supports them and gains from it. The resort hotel coordinates a special rate and ticket with the railroad, covering both travel and meals for a weekend during the slow season, and passenger revenue increases as a result.

That is what the railroader calls making traffic.

That’s what rail workers call creating traffic.

 

 


CHAPTER XXIII

THE EXPRESS SERVICE AND THE RAILROAD MAIL

THE EXPRESS SERVICE AND THE RAILROAD MAIL

Development of Express Business—Railroad Conductors the First Mail and Express Messengers—William F. Harnden’s Express Service—Postage Rates—Establishment and Organization of Great Express Companies—Collection and Distribution of Express Matter—Relation between Express Companies and Railroads—Beginnings of Post-office Department—Statistics—Railroad Mail Service—Newspaper Delivery—Handling of Mail Matter—Growth of the Service.

Development of Express Business—Railroad Conductors as the First Mail and Express Messengers—William F. Harnden’s Express Service—Postage Rates—Formation and Organization of Major Express Companies—Collection and Distribution of Express Items—Relationship between Express Companies and Railroads—Origins of the Post Office Department—Statistics—Railroad Mail Service—Newspaper Delivery—Management of Mail—Expansion of the Service.

 

While the great transportation functions of the railroad are devoted to the comparatively simple problems of soliciting and carrying both passengers and freight in ordinary channels, there are, nevertheless, special functions of the carrier that demand some slight attention in passing. These functions might quite properly be known as the by-products of transportation. The most important of them are the carrying of small packages of rather greater value than that the railroad ordinarily gives to the goods that it handles in its own cars, and the carrying of letters and periodicals. These last two are handled as a monopoly by the Federal Government, which also competes with a half-dozen big private corporations in the transportation of merchandise in small individual lots. The Government calls its service the railroad mail and it is the bone and sinew of the Post-office Department. The private corporations, creeping in upon what is also generally a government monopolistic privilege in other lands, handle what they are pleased to call the express business. Their business has grown up alongside of that of the United States Government and[Pg 370] the development of the two has run in very similar channels.

While the main functions of the railroad focus on the straightforward tasks of transporting both passengers and cargo through regular channels, there are also special roles of the carrier that deserve a brief mention. These roles could be referred to as the by-products of transportation. The most significant of these are the delivery of small packages that hold more value than what the railroad typically assigns to the goods it transports in its own cars, and the delivery of letters and periodicals. These last two are monopolized by the Federal Government, which also competes with several large private companies in the transport of merchandise in smaller individual shipments. The Government labels its service as the railroad mail, which is essential to the Post-office Department. The private companies, encroaching on what is generally a government monopoly in other countries, operate what they call the express business. Their industry has developed alongside that of the United States Government, and[Pg 370] the evolution of the two has followed very similar paths.


The express business, like a good many other big businesses, began in rather simple fashion. Before the railroad came into being, the citizens in the different towns of the young and rather sprawling nation along the Atlantic seaboard found it a difficult problem to communicate with one another. They used to entrust letters and valuable packages to the drivers of stage-coaches or to the captains of coasting-vessels. If the drivers or the captains remembered the letter-packet or the package, it was safely delivered. If they forgot—! So, when the railroad came and drove the old stage-lines out of business, the conductors of the trains were asked to accept this side responsibility as an informal part of their work. As long as this messenger function remained a slight thing, the railroads paid little attention to the practice, but after a while, the conductors got to paying more attention to it than to running the trains and the railroads finally had to stop it.

The express business, like many other large companies, started off pretty simply. Before the railroad was established, people in various towns of the young and sprawling nation along the Atlantic coast had a tough time communicating with each other. They would hand over letters and valuable packages to stagecoach drivers or the captains of coastal ships. If the drivers or the captains remembered the letter or package, it would arrive safely. If they forgot—! So, when the railroad was introduced and drove the old stage lines out of business, train conductors were asked to take on this extra responsibility informally. As long as this messenger role was minor, the railroads didn’t pay much attention to it, but eventually, conductors started focusing more on it than on actually running the trains, and the railroads had to put a stop to it.

In the golden age when the conductor’s job was developing this valuable perquisite, William F. Harnden had charge of a passenger train on the old Boston & Worcester Railroad—a part of the Boston & Albany, which, in turn, is a part of the New York Central lines. Harnden had entered railroad service in 1834, when he was but twenty-two years old. He foresaw the day when the railroads would have to put a stop to their conductors acting as messengers for the general public, and so, a few years after he had gone to work for the Boston & Worcester, he went to the superintendent of that highly prosperous little line, as well as to the highly prosperous Boston & Providence, and asked for an exclusive contract for an express service over it as part of a through route between New York and Boston. So it came about that in a Boston[Pg 371] newspaper of February 23, 1839, the following advertisement appeared:

In the golden age when conductors were gaining this valuable perk, William F. Harnden was in charge of a passenger train on the old Boston & Worcester Railroad—a part of the Boston & Albany, which is itself part of the New York Central lines. Harnden started working for the railroad in 1834, when he was just twenty-two years old. He knew that eventually, the railroads would have to stop their conductors from acting as messengers for the general public. So, a few years after he began with the Boston & Worcester, he approached the superintendent of that successful little line, as well as the successful Boston & Providence, and requested an exclusive contract for an express service on it as part of a route connecting New York and Boston. Thus, on February 23, 1839, an advertisement appeared in a Boston[Pg 371] newspaper:

“Boston and New York Express Car. William F. Harnden has made arrangements with the Providence railroad and the New York Boat company to run a car through from Boston to New York and vice-versa four times a week commencing Monday, March 4. He will accompany the car himself, take care of all small packages that may be entrusted to his care and see them safely delivered. All packages must be sent to his office, 9 Court street, Boston; or 1 Wall street, New York.”

“Boston and New York Express Car. William F. Harnden has arranged with the Providence Railroad and the New York Boat Company to operate a car between Boston and New York four times a week starting Monday, March 4. He will personally accompany the car, handle all small packages that are entrusted to him, and ensure their safe delivery. All packages must be sent to his office at 9 Court Street, Boston, or 1 Wall Street, New York.”

That “car” was a flight of Harnden’s imagination, because for several months a valise sufficed to carry all the packages that were entrusted to his care. But he progressed, and after a little time he found it necessary to engage his brother and still another man to act as messengers with him. The following year he extended his express service to Philadelphia and to Europe. You may be sure that the success of Harnden’s experiment was being noticed by the thrifty New Englanders. Alvin Adams, who had been in the grocery commission business up in Vermont, established an express service of his own in 1840, which in due course of time was to become the Adams Express Company. It is possible that there might have been to-day a Harnden Express Company as well, if America’s pioneer expressman had not died six years after establishing his interesting venture.

That “car” was just a product of Harnden’s imagination because, for several months, a suitcase was enough to carry all the packages he was given. But he grew, and after a while, he found it necessary to hire his brother and another man to help him as messengers. The following year, he expanded his express service to Philadelphia and Europe. You can bet that the success of Harnden’s experiment caught the attention of thrifty New Englanders. Alvin Adams, who had been in the grocery commission business in Vermont, started his own express service in 1840, which eventually became the Adams Express Company. It’s possible that there could have been a Harnden Express Company today if America’s first expressman hadn’t died six years after launching his fascinating venture.

After Alvin Adams, came a host of express services springing up all over the eastern end of the United States. Henry Wells, who had been the associate of Harnden in the development of his business, formed a partnership with one George Pomeroy for a service between Albany and Buffalo. William G. Fargo, the freight-agent for the one-time Albany and Syracuse Railroad, was the freight-agent for Pomeroy and Wells at Buffalo in 1842. Wells and Fargo eventually got together, and in the[Pg 372] throbbing days of the late forties and the fifties, Wells, Fargo & Co. became an express service of magnitude, a concern not to be lightly reckoned with.

After Alvin Adams, many express services began emerging all across the eastern part of the United States. Henry Wells, who had worked with Harnden to grow his business, partnered with George Pomeroy to provide a service between Albany and Buffalo. William G. Fargo, who was the freight agent for the former Albany and Syracuse Railroad, became the freight agent for Pomeroy and Wells in Buffalo in 1842. Eventually, Wells and Fargo teamed up, and during the bustling days of the late forties and fifties, Wells, Fargo & Co. became a significant express service, a company that commanded respect.

Strangely enough, the express companies came to their first prosperity through the thing that they are now forbidden to carry—letters. For in the early forties the United States Post-office Department demanded six cents for carrying a letter thirty miles, eight cents for sixty miles, ten cents for one hundred miles—the ratio steadily progressing until twenty-five cents was charged for 450 miles. Those rates had been in effect since the department was first established, and the service was fearfully slow, and untrustworthy into the bargain. The new express companies took advantage of their opportunity and—to cite a single instance—they would carry a letter from Buffalo to New York for six cents, while the Government charged twenty-five cents for a similar, but an inferior service.

Strangely enough, the express companies found their initial success through something they are now prohibited from transporting—letters. In the early 1840s, the United States Post Office Department charged six cents to send a letter thirty miles, eight cents for sixty miles, and ten cents for one hundred miles—the rates continued to increase until it cost twenty-five cents for 450 miles. These rates had been in place since the department was created, and the service was incredibly slow and unreliable. The new express companies saw this as an opportunity and, for example, would deliver a letter from Buffalo to New York for six cents, while the government charged twenty-five cents for a similar, though inferior, service.

In 1850 the express services were beginning to be merged—Livingston & Company and Wells & Company had already formed the American Express Company. Four years later, Adams & Company, Harnden & Company, and some of the smaller express services united in the formation of the Adams Express Company,—and in that year the minstrel men began to ask the question: “For whom was Eve made?” The United States Express Company was also organized in 1854, and all this while Wells, Fargo & Company were forming history for themselves in the Far West—carrying mail out to the gold miners and their precious dust east in return.

In 1850, express services were starting to merge — Livingston & Company and Wells & Company had already come together to create the American Express Company. Four years later, Adams & Company, Harnden & Company, and some smaller express services joined forces to form the Adams Express Company. That same year, minstrel performers began posing the question: "For whom was Eve made?" The United States Express Company was also established in 1854, and during this time, Wells, Fargo & Company were making their mark in the Far West by delivering mail to gold miners and bringing their precious gold dust back east in exchange.

 

A portion of the great double-track Susquehanna River bridge of the
Baltimore & Ohio—a giant among American railroad bridges

A section of the huge double-track Susquehanna River bridge of the
Baltimore & Ohio—a significant landmark in American railroad history

 

In summer the brakemen have pleasant enough times of railroading

In the summer, the brakemen have pretty good experiences working on the railroad.

 

A famous cantilever rapidly disappearing—the substitution of a new
Kentucky river bridge for the old, on the Queen & Crescent system

A famous cantilever is disappearing fast—the old Kentucky river bridge on the Queen & Crescent system is being replaced by a new one.

 

By the beginning of the Civil War, there was a well established business, a business established with admirable foresight. Such men as Adams, Wells and Fargo, and Benjamin F. Cheney, one of the founders of the American Express Company, said that the express business should be kept within narrow limits—so within narrow limits it has been kept, and to-day when Harnden’s suitcase has developed[Pg 373] into a business paying luscious dividends on more than a hundred million dollars of capital stock, there are five great companies: the American Express Company, the Adams Express Company, the Wells, Fargo Express Company, the United States Express Company, and the National Express Company. The interests of these companies are closely interwoven—for instance: while the National Express Company is operated as a separate business, it is absolutely controlled by the American Express Company. In addition to this Big Five, there is a cluster of smaller companies, such as the Great Northern Express Company, of J. J. Hill’s system, the Southern Express Company, the Long Island Express Co., and two thriving carriers in the Dominion of Canada. These in turn are more or less closely affiliated with the larger companies.

By the start of the Civil War, there was a well-established business, created with impressive foresight. People like Adams, Wells, Fargo, and Benjamin F. Cheney, one of the founders of the American Express Company, advocated for keeping the express business within limited bounds—so it has remained within those boundaries. Today, when Harnden’s suitcase has evolved[Pg 373] into a business generating substantial profits on over one hundred million dollars of capital stock, there are five major companies: the American Express Company, the Adams Express Company, the Wells Fargo Express Company, the United States Express Company, and the National Express Company. The interests of these companies are closely linked—for example, even though the National Express Company operates as a separate business, it is fully controlled by the American Express Company. Besides this Big Five, there are several smaller companies, like the Great Northern Express Company, part of J. J. Hill’s system, the Southern Express Company, the Long Island Express Co., and two successful carriers in Canada. These smaller companies are also somewhat connected to the larger ones.

The express companies no longer force a man to bring his shipment to their offices. In every considerable town, there are whole fleets of wagons that reach to the outermost limits, both for collection and for distribution. In this service the automobile truck has begun readily to displace the older type of horse and wagon. The wagon service brings the express package, no matter how small or how large, to a central distributing depot, where all are gathered together and sent, in through railroad cars, to their destinations, being handled very largely as we have seen the L. C. L. freight handled in the great transfer houses of the railroads. The express company guarantees the safe delivery of the package that is entrusted to its care. This package may be of the smallest sort imaginable, or it may be a consignment of a million dollars in specie. In either case, the express company still accepts the entire responsibility.

The delivery companies no longer require someone to bring their shipment to their offices. In every major town, there are fleets of trucks that reach the farthest areas for both pickup and delivery. In this service, the delivery truck has quickly started to replace the older horse-drawn wagons. The wagon service brings the express package, regardless of size, to a central distribution center, where everything is collected and sent, via railroad cars, to their destinations, handled much like the less-than-carload (L.C.L.) freight in the large transfer centers of the railroads. The delivery company guarantees the safe arrival of the package entrusted to them. This package could be something very small or a shipment worth a million dollars in cash. In any case, the delivery company takes full responsibility.

If there are whole brigades of delivery wagons in the cities there are also whole platoons of special cars owned by the railroads and dedicated to the express service. This brings us to the crux of the express question—its[Pg 374] relations to the railroad. These are embraced in voluminous contracts and subcontracts—which are generally placed among the secret archives of all the companies that subscribe to them. The Interstate Commerce Commission, at Washington, has had, however, access to most of these contracts and of them it has said:

If there are entire fleets of delivery vans in the cities, there are also many special cars owned by the railroads and used for express service. This leads us to the main point of the express issue—its[Pg 374] relationship with the railroad. These are covered in lengthy contracts and subcontracts, which are typically kept in the confidential files of all the companies that sign them. However, the Interstate Commerce Commission in Washington has access to most of these contracts and has commented on them:

“The contract between an express company and a railroad company usually provides that the express company shall have the exclusive right to operate upon the lines named for a definite term of years; that all matter carried on passenger trains, except personal baggage, corpses, milk cans, dogs, and certain other commodities, shall be turned over by the railroad company to the express company; that the railroad company shall transport to and from all points on its lines all matter in charge of the express company; that special or exclusive express trains shall be provided by the railroad company when warranted by the volume of express traffic; that the railroad company shall furnish the necessary cars, keep them in good repair, furnish light and heat and carry the messengers of the express company as well as all necessary equipment; that the railroad company shall furnish such room in all its depots and stations as may be necessary for the loading, unloading, and storing of express matter; that the express company may employ during the pleasure of the railway any of the agents of the latter as express agents and may employ the train baggage-men as its messengers.

“The contract between an express company and a railroad company usually states that the express company has the exclusive right to operate on the specified routes for a set number of years; that all items transported on passenger trains, except for personal luggage, corpses, milk cans, dogs, and certain other goods, must be handed over by the railroad company to the express company; that the railroad company will transport all items handled by the express company to and from all points on its routes; that special or exclusive express trains will be provided by the railroad company when justified by the amount of express traffic; that the railroad company will provide the necessary cars, maintain them in good condition, supply lighting and heating, and transport the express company's messengers along with all necessary equipment; that the railroad company will provide enough space at all its depots and stations needed for loading, unloading, and storing express items; and that the express company is allowed to hire any of the railroad's agents as express agents and may employ the train baggage handlers as its messengers.”

“The express company, on its part, agrees to pay a fixed per cent of its gross receipts from handling express matter; to charge no rate at less than an agreed per cent of the freight rates on the same commodity—usually one hundred and fifty per cent; to handle, free of charge, money, bonds, valuables, and ordinary express matter of the railway.”

“The express company agrees to pay a set percentage of its total earnings from handling express shipments; to charge no rate lower than a previously agreed percentage of the freight rates for the same goods—typically one hundred and fifty percent; and to handle money, bonds, valuables, and regular express items from the railway at no extra cost.”

The railroad mail service is, in many ways, closely analogous to that of the express service. To it also, are devoted whole platoons and brigades of especially equipped cars, and it comes under the direction of the capable traffic officers of a great government department.

The railroad mail service is, in many ways, similar to express service. Entire teams of specially equipped cars are dedicated to it as well, and it operates under the guidance of skilled traffic officers from a major government department.

The Post-office Department is practically as old as the nation itself. For it was away back in November, 1776,[Pg 375] that Ebenezer Hazard, who had been appointed Postmaster General to the Continental Congress, filed a memorandum of gentle complaint because of the long distances he was compelled to travel to keep pace with the wanderings of the Continental Army. But it was not until George Washington had become President of the United States, in April, 1789, that the Post-office Department came into any real semblance of organization. Samuel Osgood, of Massachusetts, was the man to whom was given the task of making a real business out of what had once been a haphazard courtesy of the past of stage-drivers and ships’ captains. Some men had made individual businesses out of the management of stage-routes—in fact, Benjamin Franklin was an early postman. But the United States Government from the beginning created the mail service as a monopoly for itself—following the rule of other nations.

The Post Office Department is almost as old as the nation itself. Back in November 1776,[Pg 375] Ebenezer Hazard, who was appointed Postmaster General for the Continental Congress, submitted a memo expressing mild frustration about the long distances he had to cover to keep up with the movements of the Continental Army. However, it wasn’t until George Washington became President of the United States in April 1789 that the Post Office Department started to take on a real organizational structure. Samuel Osgood from Massachusetts was tasked with turning what had once been a random arrangement by stage drivers and ship captains into a proper business. Some people had created their own businesses managing stage routes—in fact, Benjamin Franklin was an early postman. But from the start, the United States Government established the mail service as a monopoly for itself, following the example of other countries.

In 1789 the Post-office Department was a crude enough affair. The Postmaster General had but one clerk, there were but 75 post-offices and 1,875 miles of post-roads in the whole country. In the first year of the department’s activities the cost of mail transportation is given as being $22,081, with the total revenue $37,935. The total expenditures of the department that year were $32,140, leaving a surplus for the twelvemonth of $5,795, a somewhat better showing than has been made in some years since that time.

In 1789, the Post Office Department was pretty basic. The Postmaster General had just one clerk, there were only 75 post offices, and 1,875 miles of post roads in the entire country. In the first year of the department’s operations, the cost of mail transportation was $22,081, while the total revenue was $37,935. The department's total expenses that year were $32,140, resulting in a surplus of $5,795 for the year, which is actually a better result than in some years since then.

The report of the Post-office Department for the year ending June 30, 1910, lies before us as we write this chapter. It tells the graphic growth of a great business in one hundred and twenty years. For in this last twelvemonth the receipts were $224,128,657—a really vast sum compared with that modest $37,935 for 1789-90. The expenditures for this year ending June 30, 1910, were even higher—$229,977,224—leaving a deficit of $5,848,567. The Postmaster General has asserted, however, that he will have succeeded in turning that loss[Pg 376] into a slight profit for the year ending June 30, 1911. These figures do not alone show the growth of the mail service of a great land that has become entirely dependent upon this great function of its business and social life. Think of the 75 post-offices of 1789, compared with the 59,580 offices of 1910—and that because of the marvellous development of the rural free delivery during the past ten or twelve years, a decrease from the high-water mark of 76,688 in 1900. Figures are sometimes impressive and the statistics of the Post-office Department show that 78,557 postmasters, clerks, and carriers give the major portion of their time to its service. In addition to these, those same statistics enumerate 40,997 rural delivery carriers, who bring the entire post-office force up to the astounding total of 119,554 men and women.

The report from the Post Office Department for the year ending June 30, 1910, is in front of us as we write this chapter. It depicts the remarkable growth of a major business over the past one hundred and twenty years. In this last year, the revenue reached $224,128,657—a massive amount compared to the modest $37,935 from 1789-90. The expenses for the year ending June 30, 1910, were even higher—$229,977,224—resulting in a deficit of $5,848,567. However, the Postmaster General has claimed that he will turn that loss[Pg 376] into a slight profit for the year ending June 30, 1911. These numbers alone reflect the growth of the mail service in a country that has become entirely reliant on this crucial aspect of its economic and social life. Consider the 75 post offices in 1789, compared to the 59,580 offices in 1910—and note that due to the incredible development of rural free delivery over the past ten or twelve years, there has been a decrease from the high of 76,688 in 1900. Numbers can be striking, and the statistics from the Post Office Department show that 78,557 postmasters, clerks, and carriers devote most of their time to its service. Additionally, those same statistics list 40,997 rural delivery carriers, bringing the total postal workforce to an astonishing 119,554 individuals.


Without the railroad the Post-office Department could not have come to its present great development as one of the chief arms of government activity. The postal service is an interesting adjunct of the railroad; the railroad is a vital factor in the successful conduct and development of the postal service. Away back in 1836, Postmaster General Barry, in his annual report, spoke of the rapid multiplication of railroads in all parts of the country and asked if it was not worth while to secure the transportation of mail upon them. He added:

Without the railroad, the Post Office Department couldn't have developed into the major component of government operations it is today. The postal service is an intriguing extension of the railroad; the railroad is crucial for the effective operation and growth of the postal service. Back in 1836, Postmaster General Barry, in his annual report, discussed the rapid increase of railroads across the country and questioned whether it was worth it to secure mail transportation on them. He added:

“Already have the railroads between French Town, in Maryland, and New Castle, in Delaware, and between Camden and South Amboy, in New Jersey, afforded great and important facilities to the transportation of the great Eastern Mail.”

“Already, the railroads between French Town in Maryland and New Castle in Delaware, as well as between Camden and South Amboy in New Jersey, have provided significant and vital help for transporting the important Eastern Mail.”

As General Barry wrote, the Baltimore & Ohio was spinning its extension lines from Baltimore to Washington, and he expressed an opinion that with that line a through mail service from New York to Washington might be accomplished in sixteen hours. That service is now made between those cities in five hours. General[Pg 377] Barry’s appeal must have brought fruit, for Congress, on July 7, 1838, passed an act approving every railroad in the United States as a post-route.

As General Barry noted, the Baltimore & Ohio was extending its lines from Baltimore to Washington, and he believed that with this line, a direct mail service from New York to Washington could be achieved in sixteen hours. That service now takes just five hours between those cities. General[Pg 377] Barry’s efforts must have paid off, because on July 7, 1838, Congress passed a law designating every railroad in the United States as a post-route.

The railroads accepted this responsibility with alacrity. The Baltimore & Ohio equipped compartments in baggage-cars running between Baltimore and Washington, which were kept tightly locked and to which only the postmasters of those two cities had access. Still the early methods of handling merchandise of every sort were crude and it was not until the days of the Civil War that the railroad mail service began to attain anything like its present precision and dispatch. Most great organisms are apt to trace their development to the brilliancy or the inspiration of one man or a group of men, and the railroad mail service has been no exception to that rule.

The railroads took on this responsibility eagerly. The Baltimore & Ohio fitted compartments in baggage cars traveling between Baltimore and Washington, which were kept securely locked and could only be accessed by the postmasters of those two cities. However, the early methods of handling all types of merchandise were basic, and it wasn't until the Civil War that the railroad mail service began to reach anything close to its current level of efficiency and speed. Most large organizations tend to credit their development to the talent or vision of one person or a group, and the railroad mail service is no different.

W. A. Davis, a clerk in the post-office at St. Joseph, Missouri, in 1862, conceived the idea that railroad mail could be assorted on the cars before it reached St. Joseph. In those days, St. Joseph was a pretty important sort of a place. The overland mail started west from there, and Davis thought that if it could be at least partly assorted before it reached St. Joseph, there would be no delay in starting overland. The Post-office Department encouraged him and he began what was destined to become the most important and interesting function of the railroad mail service.

W. A. Davis, a clerk at the post office in St. Joseph, Missouri, in 1862, came up with the idea that railroad mail could be sorted on the trains before it got to St. Joseph. Back then, St. Joseph was quite an important place. The overland mail departed west from there, and Davis figured that if some of it could be sorted before arriving in St. Joseph, it would eliminate delays in starting the overland route. The Post Office Department supported him, and he started what would become the most significant and interesting role of the railroad mail service.

In the same years that Davis was studying out postal problems at St. Joseph, Col. G. B. Armstrong was assistant postmaster at Chicago. He was asked by Postmaster General Montgomery Blair, of President Lincoln’s Cabinet, to undertake the development of the railroad mail service. He accepted the task August 31, 1864, and a little later was made General Railway Mail Superintendent, a position which he held until 1871, when he was compelled to retire because of ill health. Col. George S. Bangs, of Illinois, succeeded him, and to Col. Bangs was given the opportunity of the third great development in[Pg 378] the railroad mail service. In his report for the year 1874 he discussed the possibilities of establishing a fast and exclusive mail train between the two great postal centres of the land—New York and Chicago. To quote from Colonel Bangs’ report:

In the same years that Davis was examining postal issues at St. Joseph, Col. G. B. Armstrong was the assistant postmaster in Chicago. He was asked by Postmaster General Montgomery Blair, from President Lincoln’s Cabinet, to develop the railroad mail service. He took on the task on August 31, 1864, and soon after was appointed General Railway Mail Superintendent, a role he held until 1871, when he had to retire due to health problems. Col. George S. Bangs from Illinois took over, and he was given the chance for the third major development in [Pg 378] the railroad mail service. In his report for the year 1874, he discussed the potential for creating a fast and exclusive mail train between the two major postal hubs of the country—New York and Chicago. To quote from Colonel Bangs’ report:

“This train is to be under the control of the department so far as it is necessary for the purpose designed, and to run the distance in about twenty-four hours. It is conceded by railroad officials that this can be done. The importance of a line like this cannot be overestimated. It would reduce the actual time of mail between the East and the West from twelve to twenty-four hours. As it would necessarily be established on one or more of the trunk lines having an extended system of connections, its benefit would be in no case confined, but extended through all parts of the country alike.”

“This train will be managed by the department as needed for its intended purpose and is expected to travel the distance in about twenty-four hours. Railroad officials agree that this is achievable. The significance of a route like this cannot be overstated. It would cut the actual mail delivery time between the East and the West down to twelve to twenty-four hours. Since it would be set up on one or more major lines with a broad network of connections, its advantages would not be limited to one area but would benefit all parts of the country equally.”

Postmaster General Jewell liked Col. Bangs’ idea and told him to arrange with the Lake Shore Railroad and the New York Central & Hudson River Railroad for a fast mail train to leave New York at four o’clock in the morning and make Chicago in twenty-four hours. But the Post-office Department, while it might grandly order fast mail trains into service, had no appropriation from which to pay for them. Nevertheless, Col. Bangs appealed to the older Vanderbilt, owner of both the New York Central and Lake Shore Railroads. Commodore Vanderbilt was not a sentimentalist. He had little use for men who came to him with risky propositions and empty pocketbooks. Nevertheless, the mail train idea appealed to the old railroader, and he turned to his son, William H. Vanderbilt, and asked him what he thought of the idea. The younger Vanderbilt suggested building the special cars needed for this service and placing the train in operation, with hopes of remuneration by the following Congress. He felt that the new trains would instantly become so popular as to compel Congress to provide for their up-keep.

Postmaster General Jewell liked Col. Bangs’ idea and told him to coordinate with the Lake Shore Railroad and the New York Central & Hudson River Railroad for a fast mail train to leave New York at four in the morning and reach Chicago in twenty-four hours. However, the Post Office Department, despite its ability to launch fast mail trains, didn't have a budget to pay for them. Still, Col. Bangs reached out to the older Vanderbilt, who owned both the New York Central and Lake Shore Railroads. Commodore Vanderbilt wasn't sentimental. He didn't have much patience for people who came to him with risky proposals and empty wallets. Nonetheless, the mail train idea caught the interest of the old railroader, and he turned to his son, William H. Vanderbilt, to get his opinion on it. The younger Vanderbilt suggested building the special cars required for this service and launching the train, hoping for funding from the next Congress. He believed that the new trains would be so popular that Congress would be compelled to support their maintenance.

[Pg 379]“If you want to do this, go ahead,” said Commodore Vanderbilt, “but I know the Post-office Department, and you will, too, within a year.”

[Pg 379]“If you want to do this, go for it,” said Commodore Vanderbilt, “but I know the Post Office Department, and you will too, in a year.”

William H. Vanderbilt went ahead. He constructed and placed in service such trains—of glittering white and gold—as the railroad had never seen. Nightly they made their spectacular run between New York and Chicago with clock-work regularity. They never missed connections. The Pennsylvania Railroad quickly followed the example of its traditional rival. Within a half-year the United States had such a mail service as it had never dreamed of possessing, a mail service a quarter of a century ahead of any other nation in the world.

William H. Vanderbilt moved forward. He built and launched trains—shiny white and gold—that the railroad had never experienced before. Every night, they made their impressive run between New York and Chicago with clock-like precision. They never missed a connection. The Pennsylvania Railroad soon followed its traditional competitor's lead. Within six months, the United States had a mail service that was beyond anything it had ever imagined, a mail service 25 years ahead of any other country in the world.

And yet Congress did the very thing that the sagacious old Commodore Vanderbilt had predicted. It absolutely refused to pay for the fast mail trains, and they were taken out of service. There was another factor in the situation, however, and that always a lively factor—the public. When the man out in Sioux City found that his mail was again taking eighteen additional hours to reach him from New York, he rose up in all the fulness of upstrung wrath and let his Congressman hear from him. And he was only one of tens of thousands whose business comfort had been heightened, quite imperceptibly, by the new trains, and upset very perceptibly by their withdrawal. They were returned to service in 1877, and have since become so recognized and useful a function of the mail service that it would be a brash Congress or Postmaster General who would even attempt to tinker with them.

And yet Congress did exactly what the wise old Commodore Vanderbilt had predicted. It completely refused to pay for the fast mail trains, and those trains were taken out of service. However, there was another factor in the situation, and that was the ever-active public. When someone in Sioux City realized that his mail was once again taking an extra eighteen hours to arrive from New York, he got extremely angry and made sure his Congressman heard from him. And he was just one of tens of thousands whose business convenience had been subtly improved by the new trains, only to be seriously disrupted by their removal. They were brought back into service in 1877, and have since become such a well-established and valuable part of the mail service that it would take a bold Congress or Postmaster General to even think about messing with them.


Sometimes you brush elbows with the railroad mail service. You notice perhaps, the big heavy car up forward in the long train, with its open door and its gallows-like crane for snatching mail-bags, at cross-road stations, where the through train does not even deign to slacken speed. If you have had an important and delayed letter[Pg 380] to post, you may have breathed your little prayer of thanks to the railroad mail because you are able to drop it into the slot of a car that stood, that was halted for an impatient minute or two in its race overland. But these are hardly more than superficialities of the service. If you wish to come closer to its heart, present yourself sometimes just before dawn at one of the great railroad terminals of a really metropolitan city. You had better present yourself in spirit and not in flesh, because this busy time—when most honest men are asleep—is not a time when visitors are welcomed. The Government is singularly diffident about showing the inner workings of its Post-office Department.

Sometimes you come across the railroad mail service. You might notice the large, heavy car at the front of the long train, with its open door and a crane for grabbing mailbags at crossroad stations, where the express train doesn’t even slow down. If you’ve had an important letter that’s been delayed[Pg 380] that you need to mail, you might have quietly thanked the railroad mail service for allowing you to drop it into the slot of a car that briefly stopped during its journey. But these are just minor aspects of the service. If you really want to understand its core, try visiting one of the major railroad terminals in a big city just before dawn. It’s better to be there in spirit rather than in person because this busy time—when most honest people are asleep—is not when visitors are welcomed. The Government is notably hesitant to reveal the inner workings of its Post Office Department.

But these inner workings are alive and alert at three o’clock of the morning that you come to the platform sheds of the big terminal—you can see the shadowy outline of the darkened building itself rising up behind you. Most of its platforms which by day are constant and brisk little highways, are also darkened. The long files of empty coaches that line these platforms reflect in their many windows the signal lights of the outer yard. Now and again you catch the flicker of a pointed yellow light against the background of blackness—the bobbing of a watchman’s lantern as he sees that all is well in the few hours of comparative quiet that come to this great terminal.

But these inner workings are lively and alert at three o'clock in the morning when you arrive at the platform sheds of the big terminal—you can see the shadowy outline of the darkened building rising up behind you. Most of its platforms, which during the day are busy little highways, are also dark now. The long lines of empty coaches that line these platforms reflect the signal lights of the outer yard in their many windows. Every so often, you catch a flicker of a pointed yellow light against the backdrop of darkness—the swaying of a watchman’s lantern as he makes sure everything is okay during the few hours of relative quiet that come to this huge terminal.

This one train platform is alert and alive—brilliant under the incandescence of electricity. A brigade of shirt-sleeved men line it, while to its outer edge one great wagon after another—each showing the red, white, and blue of government service under the reflections of the arcs—comes rolling up, with a fearful clatter over the rough pavement of the station yard. From the cavernous recesses of these great wagons their stores are poured forth—dozens and dozens of mail sacks of leather and canvas, each tagged and directed with absolute accuracy.

This train platform is buzzing with energy—bright under the glow of electric lights. A group of men in short sleeves are lined up, while on the outer edge, one large wagon after another—each displaying the red, white, and blue of government service reflecting off the lights—rolls in, making a loud noise over the bumpy pavement of the station yard. From the deep interiors of these large wagons, their supplies are unloaded—lots of mail bags made of leather and canvas, each labeled and directed with perfect precision.

[Pg 381]The grimy granite bulk of the general post-office is a scarce half-dozen blocks away from this terminal—an easy span for each of the great mail-wagons. Into that general post-office the mail—letters, newspapers, packages, all of inconceivable variety—has been pouring at flood-tide ever since the close of business nine hours before. The carriers with their heavy pouches began this tide; wagons bringing their contribution greatly swelled it. From the nearer stations the mail came, silent and unseen, through the giant pneumatic tubes that reach out from the general post-office, under city streets, like great arteries. Underneath the ghastly green mercury lamps of the distributing floor of the general post-office, the first steps were taken toward separating the flood. Expert mail-clerks, working under tremendous tension, made a rough classification of all that come under their trained fingers—sometimes by counties, again by States, or even a group of States. One great subdivision was transcontinental and transpacific. This train with its close connections on the Western lines will reach San Francisco just in time to catch there a big, red-funnelled steamship about to depart for Yokohama and Hong Kong. At Hong Kong the red-funnelled boat will connect with a P. & O. steamer whose screws will hardly cease revolving until she reaches Calcutta. The railroad mail service is a thing that reaches much farther than the rights-of-way of the railroads themselves.

[Pg 381]The grimy granite mass of the main post office is just a few blocks away from this terminal—an easy distance for the big mail trucks. Since the office closed nine hours ago, mail—letters, newspapers, packages, all of incredible variety—has been pouring in non-stop. The mail carriers with their heavy bags started this influx, but the trucks added significantly to it. From the nearby stations, mail arrived quietly and unseen through the huge pneumatic tubes that stretch from the main post office under the city streets, like massive veins. Under the eerie green lights of the distribution floor in the main post office, the first steps were taken to sort through the flood. Skilled mail clerks, working under intense pressure, roughly classified everything that came into their trained hands—sometimes by counties, sometimes by states, or even groups of states. One major category included transcontinental and transpacific mail. This train, with its tight connections on the Western lines, will arrive in San Francisco just in time for a big red-funnelled steamship about to leave for Yokohama and Hong Kong. In Hong Kong, the red-funnelled ship will connect with a P. & O. steamer that won’t stop its engines until it reaches Calcutta. The railroad mail service extends far beyond just the railroads' actual routes.

There are seven cars in this train—five cars for the postal service and two chartered by the morning newspapers. There are no coaches. Now and then one of these flyers will deign to carry a single sleeper, but such is the exception. The fast mail does not stop to quibble with such trifles as passengers. It even turns its shoulders upon the express companies—they have their own fast special trains across the continent.

There are seven cars in this train—five cars for the postal service and two reserved for the morning newspapers. There are no passenger coaches. Occasionally, one of these mail cars will allow a single sleeper, but that’s rare. The fast mail doesn’t bother with minor details like passengers. It even ignores the express companies—they have their own special fast trains that cross the continent.

The last of the mail-wagons has delivered its valuable[Pg 382] load to the cars. The final newspaper wagon comes dashing up to the platform—its horses a-froth and its driver on the edge of profanity.

The last mail wagon has dropped off its important[Pg 382] load at the cars. The last newspaper wagon rushes up to the platform—its horses all lathered and its driver about to curse.

“Here’s the firsts,” he yells. “Big fire down the water-front and they wanted to make the edition with it. We were three minutes late.”

“Here’s the first,” he yells. “Big fire down by the waterfront and they wanted to include it in the edition. We were three minutes late.”

Three minutes late! Seventeen minutes ago the last of the smoking-hot forms came from that newspaper’s stereotyping rooms and here are the first ten thousand copies of the morning’s run—fresh and damp smelling of the forest. Before the driver began his hurried explanation of delay, the copies were being thrown into the last car. He had hardly finished before a big bell, high-hung somewhere in the invisible blackness, speaks its one brief note of authority; lanterns are raised alongside the full length of the train—the seven big cars are softly getting into motion. And before this train is fully in motion the newspaper’s messengers are busy with the papers that have been thrown in at the open door; before it has bumped its way over the wide-spreading “throat” at the entrance of the terminal, they are bringing the first semblance of order out of the miniature mountain of newspapers piled high on the car floor.

Three minutes late! Seventeen minutes ago, the last of the hot-off-the-press forms came from the newspaper's printing room, and here are the first ten thousand copies of the morning's edition—fresh and smelling like the forest. Before the driver could hurriedly explain the delay, the copies were being tossed into the last car. He had barely finished when a big bell—high up somewhere in the dark—sounded its one brief note of authority; lanterns were raised along the entire length of the train—the seven large cars were smoothly starting to move. And before this train is fully in motion, the newspaper's messengers are busy with the papers that were thrown in at the open door; before it has bumped over the wide “throat” at the terminal entrance, they're bringing the first sense of order out of the miniature mountain of newspapers piled high on the car floor.

Chaos, did we say? Well, hardly that. The circulation manager of the metropolitan morning newspaper has been called a “field marshal of the empire of print,” and field marshals incline to order rather than to chaos. It is less than seventeen minutes from the first of that torrent of newspapers pouring from the hopper of the grinding press, yet here they are, each in an accurate bundle of not more than two hundred and fifty copies, and accurately tagged. The label of each bundle bears in big clear letters the news company or dealer to whom it is consigned, the town, the railroad and its connections. There is not much chance for errors here.

Chaos, did we say? Well, not really. The circulation manager of the city’s morning newspaper has been called a “field marshal of the empire of print,” and field marshals tend to prefer order over chaos. It’s less than seventeen minutes since the first wave of newspapers started pouring from the grinding press, yet here they are, each neatly bundled into groups of no more than two hundred and fifty copies, and accurately labeled. The label on each bundle clearly states the news company or dealer it’s meant for, the town, the railroad, and its connections. There’s not much room for mistakes here.

As the newspaper messengers begin to arrange their stock—the papers for the nearest towns on top so that[Pg 383] they may be most easily reached, to be thrown off while it is still dusk, so that Mr. Early Riser may read his favorite metropolitan journal as he sips his breakfast coffee—so are the mail-clerks in the cars ahead bending to their tasks. Roundabout them are rows of pouches held in iron frames, with their hungry throats held wide open, and infinite racks of small pigeon-holes—the same kind that you remember in the up-country post-offices. When the pouches first come into the car they are opened and their contents “dumped-up,” to use the parlance of the service, upon the shelf-like tables that run the length of the place. The next process is “facing-up”—bringing addressed sides of all the matter uppermost for facility in distribution. And after that the distribution itself—no easy matter when all the world is constantly writing to all the world, and the criss-cross currents are all but innumerable.

As the newspaper messengers start to sort their stock—the papers for the nearest towns on top so that[Pg 383] they can be easily grabbed to throw off while it's still dark, allowing Mr. Early Riser to read his favorite city newspaper as he enjoys his breakfast coffee—so are the mail clerks in the cars ahead focusing on their tasks. Around them are rows of pouches held in metal frames, with their open mouths ready to receive, and endless racks of small pigeonholes—the same ones you’d recognize from the rural post offices. When the pouches first arrive in the car, they are opened and their contents are “dumped-up,” as they say in the service, onto the shelf-like tables that run the length of the car. The next step is “facing-up”—bringing the addressed sides of everything to the top for easier distribution. After that comes the distribution itself—no simple feat when everyone is constantly writing to everyone else, and the back-and-forth flow is nearly endless.

So come all classes of mail to these swift-flying cars—letters, newspapers, packages, the specially protected registered mail,—and for all of these classes the apparently endless sorting goes steadily forward, while the train rounds sharp curves and sends the ordinarily sure-footed clerks clutching handrails for balance, under the dead glow of acetylene, holding each separate mail-piece for a fraction of a second—sometimes longer if it be a “sticker” in the chirography or the detail of its address—and then shooting it into the proper pigeon-hole or open-mouthed pouch. Some of these cars are destined for cities or States or groups of States—the wheels under one of them are not going to cease revolving for any length of time until it stands on the long Mole, opposite San Francisco, and the through pouches, with the British coat-of-arms and the meaningful “G. R.” stamped upon them, are being shipped aboard the red-funnelled steamship which is to carry them on the last leg of their long journey over two seas and a broad continent, from London to Hong Kong.

So all kinds of mail arrive at these fast-moving cars—letters, newspapers, packages, and the specially protected registered mail—and for all of these types, the seemingly endless sorting continues steadily as the train navigates sharp curves, causing the usually steady clerks to grab handrails for stability, under the dim glow of acetylene lights, holding each individual mail piece for a split second—sometimes longer if it’s a “sticker” in the handwriting or the details of its address—and then tossing it into the correct pigeonhole or open pouch. Some of these cars are headed for cities, states, or groups of states—the wheels on one of them aren't going to stop turning for a while until it arrives at the long Mole, across from San Francisco, and the through pouches, marked with the British coat-of-arms and the significant “G. R.”, are being loaded onto the red-funnelled steamship that will take them on the final stretch of their long journey over two seas and a vast continent, from London to Hong Kong.

[Pg 384]These trains are no longer novel on the modern railroad. They are established features of the train service. From New York City goes forward one-sixth of all the mail matter originating in the United States. The aggregate circulation of all the New York morning newspapers is somewhat larger than the aggregate circulation of the morning newspapers of the other cities of the country, so from New York there goes forth between midnight and dawn a flotilla of special mail and newspaper trains. Two of the fastest of these start from the Grand Central Station. The “Boston Special” of the New York, New Haven & Hartford leaves that spacious terminal at just 2:10 A. M., no matter what desperate excuses may be telephoned at the last moment by some circulation manager who is confronted by a disabled press, or some such disaster. It slips through the suburban territory without halting—the nearby commuters are served with their papers and their mail by the early morning locals. Bridgeport, at 3:31 A. M., is the first halt; New Haven, at 3:52, the second. At New Haven, the papers for Hartford, Springfield, and the whole Connecticut valley country are thrown off. At New London, which is reached at 4:53 A. M., go the papers for Norwich, Worcester, Newport, and New Bedford. One more halt, at Providence, and the train, running as fast as the fastest of New Haven flyers, is at the South Station, Boston—at just 7:20 o’clock. A Boston & Maine flyer, taking mail and newspapers away up the coast through three States, leaves the North Station at 8:01 A. M., and so there follows a quick transfer of mail and newspapers through the twisting streets of the Hub.

[Pg 384]These trains are no longer a novelty on the modern railroad. They are now standard parts of the train service. One-sixth of all mail generated in the United States originates from New York City. The combined circulation of all the morning newspapers in New York is somewhat larger than that of the morning newspapers from other cities in the country, so between midnight and dawn, a fleet of special mail and newspaper trains departs. Two of the fastest among them leave from Grand Central Station. The “Boston Special” of the New York, New Haven & Hartford leaves that spacious terminal promptly at 2:10 A.M., regardless of any last-minute emergencies reported by a circulation manager facing a broken press or some other crisis. It speeds through the suburbs without stopping—the nearby commuters receive their papers and mail from the early morning local trains. The first stop is Bridgeport at 3:31 A. M., and the second is New Haven at 3:52. At New Haven, they unload papers for Hartford, Springfield, and the entire Connecticut valley area. At New London, which they reach at 4:53 A.M., they deliver papers for Norwich, Worcester, Newport, and New Bedford. One more stop at Providence, and the train, traveling as fast as the quickest New Haven flyers, arrives at South Station, Boston—right at 7:20. A Boston & Maine flyer, taking mail and newspapers up the coast through three states, leaves North Station at 8:01 A.M., followed by a rapid transfer of mail and newspapers through the winding streets of the Hub.

The other early morning flyer leaves the Grand Central at 3:05 o’clock, and it makes its course over the main stem of the New York Central Lines. It reaches Albany at 6:30 o’clock and not only distributes there for Western Massachusetts and Vermont, the upper Hudson Valley and the Lake Champlain territory north to Montreal, but[Pg 385] overhauls a passenger train that left New York a little after midnight. It continues its course through the heart of the Empire State—reaching Syracuse at 10:05 A. M. and Rochester at 11:47 A. M. At Buffalo, which is reached at 1:20 P. M., there are important connections for the West and Southwest, and the Chicago letters in that grimy train are going out on the first delivery from the Chicago post-office the next morning.

The other early morning train leaves Grand Central at 3:05 AM and travels along the main route of the New York Central Lines. It arrives in Albany at 6:30 AM and not only makes stops for Western Massachusetts and Vermont, the upper Hudson Valley, and the Lake Champlain area up to Montreal, but[Pg 385] also catches up with a passenger train that left New York a little after midnight. It continues through the heart of New York State, reaching Syracuse at 10:05 AM and Rochester at 11:47 AM. In Buffalo, which it arrives at by 1:20 PM, there are important connections for the West and Southwest, and the Chicago letters in that dirty train will be sent out on the first delivery from the Chicago post office the next morning.

The Pennsylvania hauls two great trains—built up of mail sections from its new terminal on Manhattan Island, which has a great post-office in process of growth, built over a portion of its platform tracks, and newspaper sections from the old Jersey terminal, which is still most convenient to a majority of the metropolitan papers. The first of these trains is bound for the South and the Southwest. It leaves New York at 2:20 A. M., passes Philadelphia at 4:25, and steams into Baltimore at 6:40 A. M. Another hour sees it in Washington and transferring its load to the mail-trains that are about to start for the long journey to Atlanta and New Orleans. A New Yorker sojourning for a part of the winter at Palm Beach, Florida, can be sure of having his favorite Sunday paper not later than Tuesday morning.

The Pennsylvania runs two major trains—made up of mail sections from its new terminal on Manhattan Island, which has a large post office being built over part of its platform tracks, and newspaper sections from the old Jersey terminal, which is still very convenient for most of the metropolitan papers. The first of these trains heads for the South and the Southwest. It departs New York at 2:20 A.M., passes through Philadelphia at 4:25, and arrives in Baltimore at 6:40 A. M. Another hour later, it reaches Washington and transfers its load to the mail trains that are about to leave for the long journey to Atlanta and New Orleans. A New Yorker spending part of the winter in Palm Beach, Florida, can be sure of receiving his favorite Sunday paper by Tuesday morning at the latest.

The second Pennsylvania train leaves thirty minutes later and follows the main line of that much-travelled highway all the way to Pittsburgh, which it reaches just at noon. Other railroads out of New York start fast newspaper and mail trains just before dawn and combine regular passenger facilities with them—the Lehigh Valley despatching a flyer at 2:00 o’clock from the old Pennsylvania terminal in Jersey City for the populous northeastern corner of Pennsylvania and the so-called Southern Tier of New York State. The Lackawanna reaches a somewhat similar territory by its fast express, which leaves Hoboken at 2:30 o’clock.

The second Pennsylvania train departs thirty minutes later and follows the main route of that busy highway all the way to Pittsburgh, arriving right at noon. Other railroads out of New York start fast newspaper and mail trains just before dawn and combine regular passenger services with them—the Lehigh Valley sending out a special train at 2:00 AM from the old Pennsylvania terminal in Jersey City for the crowded northeastern corner of Pennsylvania and the so-called Southern Tier of New York State. The Lackawanna serves a similar area with its fast express, which leaves Hoboken at 2:30 AM.

A similar cluster of mail and newspaper flyers starts out of Chicago early each morning—east over the Lake[Pg 386] Shore, the Michigan Central, and the Pennsylvania, south over the Monon and the Illinois Central, and west and northwest over the Northwestern, the Rock Island, and the Santa Fe. Other great cities follow the same programme in lesser scale—there are many important fast-mail trains that make their departures from initial terminals throughout all the daylight hours and late into the evening. A regiment of mail-cars make their way over the face of the land on fast through expresses of every sort. The postal service is a business of magnitude within itself.

A similar collection of mail and newspaper flyers leaves Chicago early each morning—heading east along the Lake[Pg 386] Shore, the Michigan Central, and the Pennsylvania, south over the Monon and the Illinois Central, and west and northwest over the Northwestern, the Rock Island, and the Santa Fe. Other major cities follow a similar routine on a smaller scale—there are many important fast-mail trains that depart from primary terminals throughout the day and late into the evening. A fleet of mail cars travels across the country on various high-speed express trains. The postal service is a significant operation in its own right.

The Postmaster General’s report for the year ending June 30, 1910, gives a clear conception of its magnitude. He showed then that there were 176 full railroad post-office lines, manned by 1,736 crews of 8,332 clerks. There were also 1,392 compartment railroad post-office lines—lines in which a portion of a baggage or smoking-car is partitioned for the sole use of the postal service—manned by 4,085 crews of 5,407 clerks, 18 electric car lines with 20 crews and 22 clerks, and 55 steamboat lines with 98 crews and 86 clerks. Of the cars built for the exclusive use of the railroad mail service, 1,114 were in use and 206 held in reserve, while 3,208 of the compartment cars were in use, 559 of these being held in reserve. In addition, the Post-office Department operates 25 trolley mail-cars.

The Postmaster General's report for the year ending June 30, 1910, provides a clear understanding of its scale. It revealed that there were 176 full railroad post-office lines, staffed by 1,736 crews of 8,332 clerks. There were also 1,392 compartment railroad post-office lines—lines where part of a baggage or smoking car is set aside exclusively for postal service—manned by 4,085 crews of 5,407 clerks, 18 electric car lines with 20 crews and 22 clerks, and 55 steamboat lines with 98 crews and 86 clerks. Of the cars built specifically for the railroad mail service, 1,114 were in use and 206 were held in reserve, while 3,208 of the compartment cars were operational, with 559 of these held in reserve. Additionally, the Post Office Department operates 25 trolley mail cars.

Great progress has been made in the substitution of steel mail-cars for wooden ones—a real step forward when one pauses to consider the dangerous position in which the mail-cars are placed in most trains. The records of the Post-office Department are filled with stories of heroism on the part of mail-clerks in saving, both the extremely valuable merchandise that is given to their care, and vastly more valuable human lives. The list of the post-office employees who have met death while on duty in the railroad mail service is not a short one.

Great progress has been made in replacing wooden mail cars with steel ones—a significant improvement when you think about the risky position mail cars are in on most trains. The records of the Post Office Department are filled with stories of bravery from mail clerks who have saved both the highly valuable packages entrusted to them and, far more importantly, human lives. The list of postal employees who have lost their lives while on duty in the railroad mail service is not a short one.

But the railroads are coöperating with the Government[Pg 387] in giving the finest type of steel cars to its mail service,—sixty of these are already in use on the Pennsylvania system,—for, as we stated at the outset of this chapter, the transportation of Uncle Sam’s mail is no slight function of the modern railroad. The big operating men across the land are constantly bending their heads with those of the post-office officials toward the betterment of that transportation.

But the railroads are working together with the Government[Pg 387] to provide the best kind of steel cars for its mail service—sixty of these are already in use on the Pennsylvania system—because, as we mentioned at the beginning of this chapter, transporting Uncle Sam’s mail is a significant responsibility for the modern railroad. The major operators across the country are always collaborating with postal officials to improve that transportation.

 

 


CHAPTER XXIV

THE MECHANICAL DEPARTMENTS

THE ENGINEERING DEPARTMENTS

Care and Repair of Cars and Engines—The Locomotive Cleaned and Inspected after Each Long Journey—Frequent Visits of Engines to the Shops and Foundries at Altoona—The Table for Testing the Power and Speed of Locomotives—The Car Shops—Steel Cars Beginning to Supersede Wooden Ones—Painting a Freight Car—Lack of Method in Early Repair Shops—Search for Flaws in Wheels.

Caring for Cars and Engines—Cleaning and Inspecting the Locomotive After Every Long Trip—Regular Engine Visits to the Shops and Foundries in Altoona—The Test Bench for Measuring Locomotive Power and Speed—The Car Manufacturing Shops—Steel Cars Beginning to Replace Wooden Ones—Painting a Freight Car—Disorganization in Early Repair Shops—Checking for Flaws in Wheels.

 

To care for its rolling-stock the railroad creates two distinct functions of its business. All the care of its permanent way, including tracks, tunnels, bridges, comes under the control of the Maintenance Way Department. Similarly, the Mechanical Department assumes control of the cars and engines, sees to it that each is maintained to its fullest efficiency, both by care in daily service and by certain visits to the shops at regular intervals, for repairs, reconstruction, and painting.

To take care of its rolling stock, the railroad has two separate functions. All maintenance of its infrastructure, including tracks, tunnels, and bridges, falls under the Maintenance Way Department. Meanwhile, the Mechanical Department oversees the cars and engines, ensuring each one is kept in top condition through daily servicing and scheduled visits to the shop for repairs, overhauls, and painting.

To do all this requires a large plant, both in buildings and machinery. It is distributed at every important point along the railroad. At terminal and operating points, roundhouse facilities of greater or less extent are sure to be located, and at the headquarters of each division these are generally expanded into shops for the making of light repairs and to avoid handling crippled equipment for any great distance. One large shop plant is apt to suffice the average railroad for the heavy repair work. If the road stretch to any extraordinary length, even this feature is apt to be duplicated in order to concentrate this repair work as far as possible.

To accomplish all of this, a large facility is needed, including buildings and machinery. It is spread out at every key point along the railroad. At terminal and operating locations, roundhouse facilities of varying sizes are typically found, and at the headquarters of each division, these are usually expanded into shops for light repairs to avoid moving damaged equipment over long distances. Generally, one large shop can handle the heavy repair work for an average railroad. If the railroad is particularly long, this aspect is likely to be duplicated to centralize repair work as much as possible.

All this concerns the care and repair of the locomotive—which the railroader quickly groups under the title[Pg 389] “motive-power.” To care for the engines while they are in use out upon the line, to see to it that engineers and firemen alike handle these mechanisms with economy and skill, is a responsibility that is placed upon the road foreman of engines of each division. He has supervision over smaller roundhouses but at any of the larger of these structures there is a roundhouse foreman in direct charge. The railroad long ago learned that its best economy rested in having plenty of executive control. That has come to be one of the maxims of the business.

All this is about taking care of and fixing the locomotive—which railroad workers often refer to as[Pg 389] "motive-power." It's the road foreman of engines on each division's job to ensure the engines are well-maintained while they're out on the tracks, and to make sure that both engineers and firemen operate these machines efficiently and skillfully. He oversees smaller roundhouses, but in the larger ones, there's a roundhouse foreman who is directly in charge. The railroad figured out long ago that having strong leadership is key to saving money. This has become one of the guiding principles of the industry.

There is a master mechanic in charge of the division shops and in many cases he has authority over the road foreman of engines and the roundhouse foremen. Then under him he has his various assistants, forming a working force not at all unlike that of the average iron-working shop. All this organism is gathered together under a superintendent of motive power, who in turn may report to a general mechanical superintendent. This official answers only to the general manager, or, in some cases, to a vice-president to whom these functions of the care of the railroad are delegated.

There is a lead mechanic overseeing the division shops, and often, he has authority over the road foreman of engines and the roundhouse foremen. Below him are various assistants, making up a workforce similar to that of an average metalworking shop. This entire operation is organized under a superintendent of motive power, who may report to a general mechanical superintendent. This person ultimately reports to the general manager or, in some cases, to a vice president responsible for these railroad operations.

The proposition of the cars is generally treated quite apart from that of the locomotive, and separate shops under the direction of a master car-builder and his assistants are located at a few points upon the system, where they may be of fairly easy access. Rough repairs (the car-builders term these “light” repairs) to cars are carried forth at each division yard. This work is almost entirely confined to the freight equipment, and a good part of it goes upon “foreign” cars—cars that do not belong at all to the railroad making the repairs.

The management of the cars is usually done separately from that of the locomotives, with dedicated shops led by a master car-builder and his team located at several accessible points in the system. Basic repairs (which the car-builders refer to as “light” repairs) for cars are performed at each division yard. This work mainly focuses on freight cars, and a significant portion is done on “foreign” cars—cars that don’t belong to the railroad carrying out the repairs.

This feature of the repair work is a direct result of an elaborate system of interchange in freight equipment upon American railroads, in order to prevent the breaking of bulk in the shipment of merchandise from one line to another. Cars will break down when they are many hundreds of miles away from home, and the railroad upon[Pg 390] which they are operating at the time carts them to the nearest temporary repair yard or to its own shops, makes the necessary repairs, and charges for them in accordance with a scale prepared by the national association of Master Car-Builders. This necessitates a vast deal of bookkeeping and is only one of the many complications brought about by our extensive plan of railroading in America.

This aspect of the repair work is a direct result of a complex system for sharing freight equipment across American railroads, designed to avoid the need to unload shipments when transferring from one line to another. Cars can break down hundreds of miles away from their home base, and the railroad on[Pg 390] which they're currently operating takes them to the nearest temporary repair yard or its own shops, performs the necessary repairs, and bills for them based on a rate set by the national association of Master Car-Builders. This requires a lot of bookkeeping and is just one of the many challenges brought about by our extensive rail network in the U.S.

The railroad will probably build the greater part of its freight equipment, although in these days of the supplanting of wood by steel in car-construction the companies are apt to stand appalled at the cost of the steel working machinery, and to buy their cars direct from the manufacturers very much as they purchase their locomotives. Passenger equipment is almost invariably secured in this way. It is a big railroad indeed that seeks to construct for itself the huge travelling palaces that the passenger of to-day has come to demand for his comfort. The repairing and the painting of these elaborate vehicles is enough of a proposition in itself.

The railroad will likely build most of its freight cars, but these days, as steel replaces wood in car construction, companies are often shocked by the expense of steelworking machinery and tend to buy their cars directly from manufacturers, just like they do with their locomotives. Passenger cars are almost always obtained this way. It's a huge railroad that actually tries to build the massive traveling luxury cars that today’s passengers expect for their comfort. Repairing and painting these intricate vehicles is a significant task on its own.


To begin at the beginning, one first comes in contact with the mechanical department as it comes into constant contact with the operation of the railroad. This is the more quickly observed at the roundhouses, those great circular structures that are a feature of the railroad section of every important town. In England the “engine sheds,” as they are there known, are simple enough structures, housing a series of parallel tracks, which are served by either a transfer table or switches. Such a plan is pursued in this country only where space is at a premium—as in the heart of some great city where realty is exceedingly high-priced; for the heads of our railroads have held tenaciously to the easily operated turntable and roundhouse scheme. The table, generally driven by electricity or a small dummy engine, forms the centre, the roundhouse a segment of the entire rim of the wheel. The great advantage of its simple design lies in the fact that it [Pg 391]is instantly possible to get at any one of the fifty or more locomotives that it houses. It is this feature that has endeared it to the railroad man for many years.

To start at the beginning, you first interact with the mechanical department, which is constantly involved with how the railroad operates. This is most noticeable at the roundhouses, those large circular buildings that are a common sight in the railroad sections of every major town. In England, the “engine sheds,” as they are called, are pretty basic structures with a series of parallel tracks, served by either a transfer table or switches. This design is only used here when space is limited—like in the center of a big city where real estate is extremely expensive—because our railroad leaders have stubbornly stuck to the more efficient turntable and roundhouse arrangement. The table, usually powered by electricity or a small dummy engine, acts as the center, with the roundhouse forming a part of the entire rim. The main benefit of this straightforward design is that it [Pg 391] allows immediate access to any of the fifty or more locomotives it accommodates. This feature has made it popular among railroad workers for many years.

 

Triple-phase alternating-current locomotive built by the General Electric Co.
for use in the Cascade Tunnel, of the Great Northern Railway

Triple-phase AC locomotive created by General Electric Co.
for use in the Cascade Tunnel, part of the Great Northern Railway.

 

Heavy service, alternating and direct current freight locomotive built by the
Westinghouse Company for the New York, New Haven & Hartford Railroad

Heavy-duty service, AC and DC freight locomotive built by the
Westinghouse Company for the New York, New Haven & Hartford Railroad.

 

The monoroad in practical use for carrying passengers at City Island, New York

The monorail currently in operation for carrying passengers on City Island, New York.

 

The cigar-shaped car of the monoroad

The cigar-shaped vehicle of the monoroad

 

The locomotive that hauls the train goes to its “stall” in the roundhouse directly after its work is done. Its crews, having finished their run, desert it for the time being, and it comes within the charge of the roundhouse foreman and his “hostlers.” These old terms are reminiscent of the days when the roundhouse was a real stable and its denizens flesh and blood horses. Now the denizens of the roundhouse are iron horses, and in their great size as they rest within their house they are indicative of the progress that has been made in the design and construction of railroad equipment.

The train engine that pulls the train goes to its "stall" in the roundhouse right after its work is done. Its crew, having completed their shift, leaves it for now, and it comes under the care of the roundhouse foreman and his "hostlers." These old terms remind us of the time when the roundhouse was an actual stable housing living horses. Now, the residents of the roundhouse are metal engines, and their impressive size as they rest inside reflects the advancements made in the design and construction of railroad equipment.

On the way to the roundhouse, possibly on the way from it (the practice varies on different railroads) the engine will stop at the ash-pit. It will have its fires cleaned in a long pit that runs underneath a section of track, and then pass on to the coaling-shed. The long pit at some points is filled with iron buckets that run on wheels into which the ashes are dumped and these are emptied by overhead crane apparatus into a nearby line of empty gondolas, ready to be taken away to be disposed of.

On the way to the roundhouse, or possibly on the way back (the practice differs between railroads), the engine will stop at the ash pit. It will have its fires cleaned in a long pit beneath a section of track, and then continue on to the coaling shed. At some locations, the long pit has iron buckets on wheels that are used to dump the ashes, which are then emptied by an overhead crane into a nearby line of empty gondolas, ready to be taken away for disposal.

At the coaling shed the tender is filled, some twelve or fifteen tons being required if the engine is large; the water-spout fills the capacious tanks, while the hostlers take good care to see that the sand-box is filled, as a precaution against slipping on the next steep grade. Then on to the turntable and the waiting stall, until ready to go out again upon the regular service or extra duty. During that time it will be both cleaned and inspected. The fireman may be held responsible for the cleanly appearance of his engine above the running-board. Below that, the work will be delegated to the roundhouse force. The fireman will probably feel that it should clean all the engine. When he feels particularly aggrieved over the matter it is time for him to meet one of the veterans of[Pg 392] the service, who will tell him of the days when the engines were gayly ornamented with brass and light-colored paints, and the fireman’s career had added to it an endless campaign with his wiping rag against the tendency of the bright-work to tarnish. There are some things that decidedly favor the fireman of the present time.

At the coaling shed, the tender gets filled up, needing about twelve to fifteen tons if the engine is large. The water-spout fills the spacious tanks, while the hostlers make sure the sand-box is filled as a precaution against slipping on the next steep hill. Then it goes to the turntable and waits in its stall until it's ready to head out again for regular service or extra duty. During this time, it will be both cleaned and inspected. The fireman is usually responsible for keeping the engine looking clean above the running board. Below that, the roundhouse crew will handle the work. The fireman might feel that he should clean the entire engine. When he feels especially put-out about it, it's a good moment for him to talk to one of the veterans of[Pg 392] the service, who will share stories about the days when engines were brightly decorated with brass and light-colored paints, and the fireman’s job included an endless battle wiping down the shiny parts to prevent tarnish. There are definitely some perks for today’s fireman.

There are not always sufficient roundhouse facilities at every point; the traffic of our railroads has a way of constantly running away from the facilities; and so there are many times when the engines must be housed in the open. But the vigilance and the care upon them are never relaxed. The railroad that is foolish enough to try to save upon the maintenance of its motive power sooner or later pays a terrible price for its penurious folly.

There aren't always enough roundhouse facilities at every location; the traffic on our railroads tends to constantly outpace the available facilities; and there are many times when the engines have to be stored outside. But the attention and care given to them are never lessened. A railroad that is foolish enough to cut corners on maintaining its locomotives will eventually pay a steep price for its stingy decisions.

So it comes to pass that every engine makes a regular visit to the shops, generally at periods of from ten to fourteen months, depending upon the service in which it is engaged. On some of these visits, it will be pretty completely dismantled, and a travelling crane running the full length of the erecting shop will soon lift the heavy boiler from frame and wheels and carry it down to the boiler-makers, with no more difficulty than an automatic package carrier in a dry-goods store would have. There is a deal of pride and rivalry between the men as to the facility and speed that can be shown in taking an engine in hand, dismantling it completely, making necessary repairs, setting it up again and placing it in service once more. The men of the Erie shops at Hornellsville succeeded in doing the trick a year or so ago in the remarkably short time of twenty-four hours. In that brief time a locomotive came in from the road, bedraggled and begrimed and marked “TBMF” for the benefit of the shop-men. “TBMF” translated means “Tires, Boxes, Machine, Flues,” so specifying the engine parts to be repaired. In the slang of the repair shop the men say “To Be Made Fast.” These four requisites are the ones most necessary to make the locomotive fit for from 50,000 to 75,000 miles of service[Pg 393] before she shall again turn into the shop. To make them in twenty-four hours required some planning on the part of the Erie shop foremen at Hornellsville, and yet it was only a few weeks after 1734 had come out of the Hornellsville plant fit for revenue service in a single day and night, before the men of the rival Susquehanna shop wished a chance at a contest of that sort. “TBMF” generally keeps a locomotive in the shop for from a fortnight to three or four weeks; the Canadian Pacific considered that it had done a remarkable thing in effecting these repairs on a locomotive, with a super-heater, at its Winnipeg shops in 57½ hours. The Hornellsville record was one most remarkable. But the Susquehanna shop men took 2018 in off the road after 70,000 miles without repairs; took in the big puller at 7 o’clock in the morning, made the heavy “TBMF” repairs, and turned her out for revenue service at 7:34 o’clock in the evening—thirteen hours and thirty-four minutes. At midnight she was pulling a heavy through freight west once again, and a most astounding record in American shop work had been consummated.

Every engine regularly goes into the shop, usually every ten to fourteen months, depending on the type of service it’s doing. During some of these visits, the engine is mostly taken apart, and a crane that spans the entire length of the shop will easily lift the heavy boiler off the frame and wheels, moving it to the boiler workers without any more hassle than an automatic conveyor in a retail store. There’s a lot of pride and competition among the workers about how quickly and efficiently they can take apart an engine, make the necessary repairs, reassemble it, and put it back in service. The workers at the Erie shops in Hornellsville managed to do this in an impressive twenty-four hours not long ago. In that short time, a locomotive came in from the track, dirty and battered, marked “TBMF” for the workers. “TBMF” stands for “Tires, Boxes, Machine, Flues,” specifying the parts of the engine that needed fixing. The repair shop slang says it means “To Be Made Fast.” These four repairs are essential for making the locomotive ready for another 50,000 to 75,000 miles before it needs to come back to the shop. Completing them in twenty-four hours required careful planning by the Erie shop foremen in Hornellsville, and just a few weeks after engine 1734 was ready for service in a single day and night, the workers at the rival Susquehanna shop wanted a chance to compete. “TBMF” usually keeps a locomotive in the shop for two to three or four weeks; the Canadian Pacific thought it was a big deal when it completed repairs on a locomotive with a super-heater in its Winnipeg shops in 57½ hours. But the record from Hornellsville was truly remarkable. The Susquehanna crew took in engine 2018 from the road after 70,000 miles without needing repairs; they pulled in the heavy locomotive at 7 a.m., completed the major “TBMF” repairs, and had it back in service by 7:34 p.m.—thirteen hours and thirty-four minutes. By midnight, it was pulling a heavy freight train west again, achieving an incredible record in American shop work.


The United States have few such towns as England possesses in Swindon and in Crede, railroad towns in the distinctive sense that they were the absolute creation of the railroad in the first instance. There is many a town from one ocean to the other that has owed its stimulus and development to the location of large railroad shops and terminals within its boundaries, but the railroads have, as a rule, dodged the creation of distinctive towns. Pullman, within the outskirts of Chicago, was a monumental failure in this very sort of enterprise. It was designed and built to accommodate the great car-building shops of that man who did the most of all men to make luxury in railroad traffic—George M. Pullman; and no greater care was shown in the construction and design of the works than was given toward the stores, the churches, the schools, and[Pg 394] the homes of the workmen. Pullman was decidedly a model town; yet Pullman was a failure. Other model towns of the same sort in Europe have been marked successes, and that very thing may well serve to illustrate the difference in temperament between the American and the European workingman. The American resents too much being done for him; he is instinctively jealous of his individuality.

The United States has few towns like those in England, such as Swindon and Crede, which are railroad towns that were completely created by the railroad itself. Many towns from coast to coast have developed because of the presence of large railroad shops and terminals, but usually, the railroads have avoided creating distinct towns. Pullman, located just outside of Chicago, was a major failure in this kind of initiative. It was designed and built to support the huge car-building shops of George M. Pullman, the man who did the most to bring luxury to railroad travel. No greater care was taken in constructing the facilities than in designing the stores, churches, schools, and[Pg 394] homes for the workers. Pullman was definitely a model town; yet it ended up failing. Other similar model towns in Europe have been quite successful, which highlights the difference in attitude between American and European workers. Americans often resent having too much done for them; they instinctively value their individuality.

Away back in the long-ago the Erie created a railroad town at Susquehanna in the extreme north part of Pennsylvania. It built shops there and soon after repeated the experiment at Hornellsville in the southwestern part of New York State. The Baltimore & Ohio Railroad similarly developed Cumberland, Maryland; and the Lake Shore, Elkhart, Ind. These are few of many instances where a great railroad shop has served to develop a sizable town. In some others they have developed important suburbs of large cities, as the Lake Shore’s plant at Collinwood, at the eastern edge of the city of Cleveland; and the great shops of the New York Central at Depew, in the outskirts of Buffalo, which were built when the plant at West Albany could no longer accommodate the rolling-stock of a rapidly growing system.

Way back in the past, the Erie Railroad established a railroad town at Susquehanna in the far north of Pennsylvania. They set up shops there and soon after tried the same at Hornellsville in the southwest part of New York State. The Baltimore & Ohio Railroad also developed Cumberland, Maryland, and the Lake Shore did the same in Elkhart, Indiana. These are just a few examples where a major railroad shop has helped create a sizable town. In other cases, they have led to the growth of important suburbs of large cities, like the Lake Shore's facility at Collinwood on the eastern edge of Cleveland, and the huge shops of the New York Central at Depew, which is on the outskirts of Buffalo. These were built when the facility at West Albany could no longer keep up with the rolling stock of a rapidly expanding system.

In Altoona, Pa., the United States possesses probably the only distinctive railroad town of extent within its boundaries. Altoona was the creation of the Pennsylvania Railroad more than half a century ago, and its progress, carefully stimulated, has proceeded step by step in company with the progress of one of the largest of American railroad systems. The mistakes of Pullman have not been repeated at Altoona. If the Pennsylvania Railroad has ruled the city in the hills, it has ruled it tacitly and tactfully at all times. It has avoided even the appearance of paternalism, and the growth of Altoona has been measured by the growth of the country, which in its turn is measured with marvellous accuracy by the growth of the railroad traffic. So a trip to Altoona and through[Pg 395] its great shops will be illustrative of the very best practice in the construction and maintenance of a railroad’s car and engine.

In Altoona, Pa., the United States likely has the only significant railroad town of its size within its borders. Altoona was established by the Pennsylvania Railroad over fifty years ago, and its development, carefully encouraged, has advanced alongside one of the largest railroad systems in America. The mistakes made in Pullman have not been repeated in Altoona. While the Pennsylvania Railroad has had influence over the city in the hills, it has done so subtly and wisely at all times. It has steered clear of giving even the impression of a paternalistic approach, and Altoona's growth has mirrored the growth of the country, which itself is accurately reflected by the growth of railroad traffic. Therefore, a visit to Altoona and its impressive shops will provide a clear example of the best practices in the construction and maintenance of railroad cars and engines.

The Altoona shops are unusual in the fact that both locomotives and cars of the highest capacity and finest type are built within them, in addition to a great repair and refurnishing work being carried forward there at all times. To do this work, the plant, employing during the seasons of heaviest traffic something like 15,000 men—is divided into several divisions that stretch themselves along the railroad tracks for about six miles.

The Altoona shops are unique because they manufacture both high-capacity locomotives and top-quality cars, as well as carry out extensive repair and refurbishing work continuously. To handle this, the facility employs around 15,000 workers during peak traffic seasons and is divided into several sections that extend about six miles along the railroad tracks.

The first of these divisions consists of the foundries, devoted largely to the manufacture of cast-iron car-wheels of every size and grade. Extensive cupolas, core-rooms and moulding-floors are provided for making 1,000 car-wheels every 24 hours. There is the blacksmith shop as part of this particular plant. The blacksmith is one of the handiest of men about a railroad shop and one of the few to survive the almost universal introduction of machine processes. There are also the machine and pattern shops, together with a large foundry for the manufacture of castings for cars and locomotives, having a capacity of 200 tons a day.

The first of these sections includes the foundries, which mainly focus on producing cast-iron car wheels in various sizes and qualities. They have large cupolas, core rooms, and molding floors to make 1,000 car wheels every 24 hours. This facility also includes a blacksmith shop. The blacksmith is one of the most resourceful workers in a railroad shop and one of the few to withstand the widespread adoption of machine processes. There are also machine and pattern shops, along with a large foundry that manufactures castings for cars and locomotives, with a capacity of 200 tons per day.

The second division of industrial activity at Altoona is the locomotive repair shop. This is the largest of all the individual plants at that point, employing about 5,000 men, and with its three- and four-story structures built closely within a busy yard it is a veritable city within a city. It has a capacity of about 1,800 reconstructed and repaired locomotives a year and is a shop well calculated to fill any one with respect.

The second area of industrial work in Altoona is the locomotive repair shop. This is the largest of all the individual facilities there, employing around 5,000 people, and with its three- and four-story buildings tightly packed in a busy yard, it’s like a city within a city. It can handle about 1,800 rebuilt and repaired locomotives each year and is a place that truly commands respect.

The third division is the Junction shops, where the new locomotives are built; 1,800 men are employed within it, and there men take the new castings and forgings (most of the castings coming up from the giant foundries that we have just noticed), and from them they create that almost human thing, the railroad locomotive. When the[Pg 396] locomotive emerges from that shop it takes its turn upon the testing-table, the mechanical experts place their final stamp of approval upon it, and at last it goes out from the shop, under its own steam, to perform the great work for which it was created.

The third division is the Junction shops, where new locomotives are built; 1,800 people work there, and they take the new castings and forgings (most of the castings coming from the giant foundries we've just mentioned) and turn them into that almost human creation, the railroad locomotive. When the[Pg 396] locomotive comes out of the shop, it goes to the testing table, where the mechanical experts give their final approval, and finally, it leaves the shop under its own power to carry out the important work for which it was designed.

The testing-table is one of the most interesting of Altoona’s activities. The engine is run upon a series of wheels that fit exactly underneath its own; it is fastened snugly into place; connections are made with a score of pipes and rods that fit upon its mechanism, and it starts off for a run up over the division. It runs miles and miles, snorting furiously over the hard grades and under the heavy loads it has to haul, and yet it does not move even the finest fraction of an inch from that testing table. Its mechanism throbs with energy, its wheels revolve at a fearful rate; yet it is a helpless caged creature in a seemingly impotent energy, as the men in charge of the test watch a dozen dials, notebooks in hand. The big driving wheels turn only upon the friction wheels beneath them but the engineers who are conducting the test can tell the speed at which the locomotive is travelling—in theory—by the almost human needles upon the dial-faces. There is more delicate scientific apparatus behind the engine. It is stripped from its tender for this test, and by this apparatus the pull of the engine upon the dead load of the train can be exactly estimated in pounds and ounces. Nor is this all. The friction wheels underneath the drivers are controlled by powerful water brakes, and by the regulation of these brakes, strains or handicaps can be placed upon the engine exactly similar to those of the grades it may have to reach over a heavy mountainous stretch of railroad.

The testing table is one of the most fascinating activities in Altoona. The engine is placed on a series of wheels designed to fit perfectly under it, secured tightly in place, with connections made to numerous pipes and rods that connect to its mechanism. It then starts a run up the division. It travels miles and miles, snorting vigorously over steep grades and carrying heavy loads, yet it doesn’t move even a tiny bit from that testing table. Its mechanism pulses with energy, its wheels spin at an alarming speed, yet it is a trapped creature with seemingly useless power, as the men in charge of the test monitor a dozen dials, notebooks in hand. The large driving wheels only turn on the friction wheels beneath them, but the engineers conducting the test can gauge the locomotive's speed—in theory—by the nearly human needles on the dial faces. There is more advanced scientific equipment behind the engine. It is detached from its tender for this test, and with this equipment, the engine's pull on the dead weight of the train can be precisely measured in pounds and ounces. And that's not all. The friction wheels under the drivers are managed by powerful water brakes, and by adjusting these brakes, stresses or challenges can be applied to the engine that closely mimic those of the grades it might encounter on a heavy mountainous stretch of railroad.

There is no guess-work about modern railroading. Many hundreds of thousands of dollars are spent each year in expert scientific tests of every sort, in the salaries of men who devote their entire time to this work; and the railroads reap the benefits in many more hundreds of[Pg 397] thousands of dollars in operating economies. Railroading is a pretty exact science; the big engine on the testing-table at Altoona is only one of a host of evidences of the skill and genius that are being brought to bear upon the operation of the great railroad properties of the country at the present time.

There’s no guesswork in modern railroading. Every year, hundreds of thousands of dollars are spent on expert scientific tests of all kinds, along with the salaries of people who dedicate their entire time to this work; and the railroads benefit from many more hundreds of[Pg 397] thousands of dollars in operating efficiencies. Railroading is a pretty precise science; the large engine on the testing table in Altoona is just one example of the skill and innovation being applied to the operation of the country’s major railroad properties today.

This engine goes upon diet. Dr. Wiley down at Washington with his young men sustaining themselves scientifically upon measured and selected foods has something of the same method that is shown with the test engine up at Altoona in the hills. Its supply of coal is carefully weighed and analyzed by sample. An accounting of the amount consumed down to ounces is carefully kept, the water supply is also examined and measured with great care. When the test is finished and the big chaotive engine has covered miles of theoretical grades with a long theoretical train hitched on behind, the experts get busy with their pencils and begin to prepare the reports upon which their chief may rely when he goes ahead to construct another gross of 100-ton locomotives.

This engine is on a diet. Dr. Wiley in Washington, along with his young team, sustains themselves scientifically on measured and selected foods, using a method similar to the test engine at Altoona in the hills. Its coal supply is carefully weighed and analyzed by sample. They keep an accurate record of the amount used down to the ounces, and the water supply is also examined and measured with great attention. When the test is complete and the big chaotic engine has traveled miles on theoretical grades with a long theoretical train attached, the experts get busy with their pencils and begin preparing the reports that their chief will rely on when he moves forward to build another set of 100-ton locomotives.


The car shops rank next in importance to the locomotive shops. The foreman of this plant tells you casually that it has an annual capacity of 300 new passenger cars and 3,600 new freight cars. It is a great plant of itself, some seventy acres of ground covered with great construction buildings. Some of these are in roundhouse form, for convenience in handling equipment under construction; others are set side by side and easily reached by use of a long transfer table.

The car shops are the second most important facility after the locomotive shops. The plant manager casually mentions that it can produce 300 new passenger cars and 3,600 new freight cars each year. It’s a massive facility, covering about seventy acres filled with large construction buildings. Some of these buildings are shaped like a roundhouse for easier handling of equipment being built; others are lined up next to each other and can be easily accessed using a long transfer table.

The work of erecting the freight equipment is carried on quite separate from that of the passenger car work. The almost universal use of steel in the manufacture of every sort of freight car, save the box-cars, which still have wooden walls and roof built upon a steel foundation, has made a large steel-working shop a necessary adjunct of every car-building plant. One of the most interesting [Pg 398]features of the Altoona car-building plant is a giant hydraulic press situate in the open, just outside of the steel-working plant. This press brings a dead weight of 1,500 tons down upon the sheet of steel that it receives. It is used in making the sills of the freight-cars—“fish-bellies,” the master car-builders call them—and under that giant press a sheet of steel, one-half inch in thickness and from thirty to forty feet in length, is bent into shape as easily as you might bend a sheet of soft cardboard within your fingers. The press makes many hundred “fish-belly” sills every working day, and it pays its way.

The process of building freight equipment is completely separate from that of passenger cars. The widespread use of steel in manufacturing almost all types of freight cars, except for box cars—which still have wooden walls and roofs built on a steel frame—has made it essential for every car-building plant to have a large steel-working shop. One of the most fascinating [Pg 398]features of the Altoona car-building plant is a massive hydraulic press located outdoors, right next to the steel-working shop. This press applies a force of 1,500 tons onto the sheet of steel it receives. It is used to create the sills of the freight cars—referred to as “fish-bellies” by the master car builders—and under that enormous press, a sheet of steel, half an inch thick and measuring between thirty to forty feet in length, can be shaped as easily as you might bend a piece of soft cardboard with your fingers. The press produces hundreds of “fish-belly” sills every working day, and it pays for itself.

The steel-working in this shop has been carried forth into passenger car construction and a great shed given over for that work. Within it one sees the gaunt frames of the cars that are to be, gaining shape, until at the far end of the shop is a line of the cars, completed as far as the steel workers can carry them, and ready to be swung by one of the ever-busy switch-engines to the finishing shop, and then finally to the paint shop.

The steel work in this shop has advanced to passenger car construction, and there's a large shed dedicated to that effort. Inside, you can see the skeletal frames of the cars taking shape, and at the far end of the shop, there’s a line of cars that are finished as much as the steel workers can manage, ready to be moved by one of the constantly busy switch engines to the finishing shop, and then finally to the paint shop.

Even with the steel car coming into its own, there are still hundreds of thousands of wooden cars in operation; and the construction of wooden cars will not cease for many years. While steel as a raw material is not far in advance of the cost of wood these days, the cost of fashioning it into cars is still so excessive as to make it impracticable save in cases of extremely profitable operation. One of the strongest points in favor of steel in car-construction is that of the economy of its maintenance, always a strong point with railroad men. The wooden car feels the wear and tear of life upon the rail keenly; in the case of a wreck it is not to be even compared with the steel car.

Even though steel cars are becoming more common, there are still hundreds of thousands of wooden cars in use, and wooden car production isn't going to stop for many years. While the price of steel as a raw material isn't much higher than wood these days, the cost of manufacturing steel cars is still so high that it's impractical except for very profitable operations. One of the biggest advantages of using steel for car construction is the cost-effectiveness of maintenance, which is always a key concern for railroad operators. Wooden cars are more susceptible to wear and tear from being on the tracks; in the event of a crash, they can't compare to the durability of steel cars.

It should not be forgotten, though, that the railroads have many thousands of wooden passenger-coaches still in service, and the substitution of steel equipment for these has only just begun. The average life of a car approximates twenty years, and the simplest of railroad economics demands that these cars be retained for their active life.[Pg 399] As they wear out steel cars can be, and they already are being, substituted by the great systems. This new equipment is being used at first upon the main lines and through trains, where both speed and density of traffic demand the railroad’s best equipment. Gradually it will be spread to the trains and branch lines of less importance.

It’s important to remember that railroads still have many thousands of wooden passenger coaches in operation, and replacing them with steel cars has only just started. The typical lifespan of a car is about twenty years, and basic railroad economics requires that these cars be kept for their active years.[Pg 399] As they wear out, steel cars can be—and are already being—swapped in by the major systems. This new equipment is initially being deployed on the main lines and express trains, where speed and high traffic volume need the best from the railroad. Over time, it will be extended to less important trains and branch lines.

With the wooden car still a factor in railroad equipment, the carpenter has not yet lost his vocation in the shops. There is much of the coarser work on the freight cars for him; in the elaborate passenger coaches, dining-cars and other equipment of that class, the great mass of cabinet work still demands the cunning of his hands. Here in the miscellaneous carpenter-shop he is at work upon a seat frame for a day-coach, a shade fixture, a broken chair from a dining car, a baggage truck from some station; there is plenty of work for the carpenter around a car-shop.

With wooden cars still a part of railroad equipment, carpenters haven't lost their jobs in the shops. There's still a lot of rough work for them on freight cars; in the detailed passenger coaches, dining cars, and similar equipment, the majority of cabinet work still requires their skilled craftsmanship. Here in the miscellaneous carpenter shop, he's working on a seat frame for a day coach, a lighting fixture, a broken chair from a dining car, and a baggage cart from a station; there's plenty of work for carpenters in a car shop.

It is a matter of pride with the railroad to keep its passenger equipment bright and shiny and new of appearance. It is part sentiment and part good business. For a railroad cannot hope to attract passengers with dirty, unkempt, weather-beaten cars. So it is that the paint-shop is a large function of the car-shop. American railroads may not go quite as much into gaudy car decoration as do the railroads of England and continental Europe. Each year the canons of simple good taste are driving the car-designers to plainer models, but no expense is spared to make car-surfaces, within and without, as bright and shiny as those of a private carriage or an automobile.

It’s a point of pride for the railroad to keep its passenger cars looking bright, shiny, and new. This is driven by both sentiment and solid business practices. A railroad can’t expect to attract passengers with dirty, run-down, weather-beaten cars. That’s why the paint shop is a crucial part of the car shop. American railroads may not indulge in flashy car decorations as much as those in England and continental Europe do. Each year, the principles of good taste push car designers toward simpler models, but no expense is spared to maintain the car surfaces, inside and out, as bright and shiny as those of a private carriage or a car.

So it is that a passenger coach spends from eighteen to twenty days in the paint-shop alone, in its period of refurbishing. It is primed at first and then it receives from three to five coats of surfacer. This is all hand-work, requiring both strong muscles and infinite patience on the part of the painters. Two or three coats of the standard color of the railroad, by which its equipment is known distinctively, are given to the exterior. Lettering and[Pg 400] striping follow, then finally two coats of fine varnish are flowed and rubbed to a high and brilliant polish.

A passenger coach spends around eighteen to twenty days in the paint shop for refurbishment. It’s first primed and then gets three to five coats of surfacer. This is all done by hand, requiring both strong muscles and a lot of patience from the painters. The exterior then gets two or three coats of the standard color of the railroad, which makes its equipment easily recognizable. After that, lettering and[Pg 400] striping are applied, and finally, two coats of fine varnish are added and polished to a high, brilliant shine.

The car is now ready for the dust and the dirt of the line. About every year it will come back again for re-varnishing and at the end of about eight years it will again undergo practically the same treatment within the paint-shop as was given it at the beginning. It will come in rusty and begrimed after many thousands of miles up and down the toilsome line. Within three weeks it will emerge from the paint-shop fresh and radiant, having obtained a new lease of life.

The car is now ready to handle the dust and dirt of the road. About once a year, it will return for a fresh coat of varnish, and after about eight years, it will go through nearly the same process at the paint shop as it did when it was first made. It will come in rusty and dirty after many thousands of miles on the tough route. Within three weeks, it will leave the paint shop looking fresh and vibrant, getting a new lease on life.

If the same process were to be applied to the freight equipment, the paint-shop would be of almost unlimited size. But freight-cars are not varnished. They are merely painted with the best of time-resisting pigments, usually a dull and sombre red. The freight-cars literally go through a bath in the paint-shop. Expert painters stand, like fire-fighters, with a hose-nozzle in their hands. Through the hose the paint is forced, gallons upon gallons of it; and when it is all over the freight-car is a fine, even red, just like the painters themselves. The lettering is a quick matter, with the use of stencils.

If the same method were used for the freight equipment, the paint shop would be enormous. But freight cars aren't varnished. They're simply coated with durable pigments, usually a dull, somber red. The freight cars literally take a dip in the paint shop. Skilled painters stand, like firefighters, with a hose nozzle in hand. Paint is pumped through the hose, gallons and gallons of it; and when it’s all done, the freight car is a nice, even red, just like the painters themselves. The lettering is quick and easy, thanks to stencils.


There remain two other great divisions of a central plant of this sort—locomotive repair shops and car repair shops, for the needs of the immediate divisions with their heavy traffic. These shops, extensive in themselves, present no radical differences from the usual division shops which a great railroad maintains at every division operating point in order to keep its rolling stock in the best of order. They are used to make light repairs. The master mechanic is a discerning man. He must know and judge accurately when a disabled car or locomotive should go to the company’s main shops, when the repairs can best be made at the local plant. It is one of the points upon which the economy of the shop system depends.

There are still two other major components of a central plant like this: locomotive repair shops and car repair shops, to meet the demands of the nearby divisions with their heavy traffic. These shops, large in size, don't differ significantly from the typical division shops that a major railroad operates at every division point to keep its rolling stock in top shape. They handle minor repairs. The master mechanic is a sharp and knowledgeable individual. He needs to accurately determine when a damaged car or locomotive should be sent to the company’s main shops, and when it’s more efficient to do the repairs at the local facility. This decision is crucial for the efficiency of the shop system.

On this matter of shop economy whole volumes might be[Pg 401] written, and have been written. In the beginning of shop practices there was little system in these matters, just as the shop work was reckoned far below its real importance. One of the earliest of real railroads was the Columbia & Philadelphia—nowadays one of the main stems of the Pennsylvania’s trunk line—and it was from the beginning a railroad of quite heavy traffic, double-tracked and reaching into a fat country. Yet a shop at Parkersburg, halfway up the line, employing forty men in all, was considered quite enough for the maintenance of equipment. If one of those early engines broke down at either terminal, the engineer, the fireman and perhaps the local blacksmith had to make their own repairs.

On this topic of shop economy, entire books could be written, and indeed have been written. In the early days of shop practices, there was little organization in these matters, just as shop work was viewed as far less important than it really was. One of the earliest actual railroads was the Columbia & Philadelphia—now one of the key lines of Pennsylvania's main network—and from the start, it was a railroad with quite a bit of traffic, double-tracked and extending into a rich area. Yet, a shop in Parkersburg, located halfway along the route and employing a total of forty men, was seen as more than sufficient for maintaining the equipment. If one of those early engines broke down at either end, the engineer, the fireman, and maybe the local blacksmith had to handle their own repairs.

Nothing was standard, not even the sizes of such simple affairs as nuts and bolts. Years of railroading have changed all this. The master-mechanics and the master car-builders meet in annual sessions; and by means of reports from their expert committees have been evolved standards in every detail of rolling stock—standard materials, standard compositions, standard sizes, even standards in nomenclature of railroad apparatus down to the smallest parts.

Nothing was standard, not even the sizes of simple items like nuts and bolts. Years of railroading have changed that. Master mechanics and master car builders come together in annual meetings, and through reports from their expert committees, they've developed standards for every detail of rolling stock—standard materials, standard compositions, standard sizes, and even standards for the names of railroad equipment down to the smallest components.

Even with this assistance there still remains a mass of detail in every railroad shop; and a large clerical force is one of its greatest efficiencies. A sharp and accurate accounting is kept of the cost of repairs upon each locomotive and car, even such general shop costs as gas and heat are pro-rated against it. There is no time that the railroad cannot tell to a nicety the precise cost of each unit of its equipment.

Even with this help, there’s still a ton of details in every railroad shop; and having a big clerical team is one of its biggest strengths. A clear and accurate record is maintained of the repair costs for each locomotive and car, and even general shop expenses like gas and heating are allocated accordingly. There’s never a time when the railroad can’t pinpoint the exact cost of each piece of its equipment down to the last detail.

These units are not, in many roads, increased, without precise orders from the board of directors or the executive committee of the board. In order to get around this rule some niceties in reconstruction have been known. A single timber of a worn-out freight car has kept the unit and the number of the old car, and going into the new has prevented the creation of a forbidden unit.

These units are not, in many cases, increased without specific orders from the board of directors or the executive committee. To get around this rule, some clever tricks in reconstruction have been seen. A single piece of timber from an old freight car has retained the unit and the number of the old car, and transferring it into the new one has avoided creating an unauthorized unit.

[Pg 402]The system upon which cars and locomotives are numbered varies greatly upon different systems. In some cases the first figures of the numbers indicate the class and style of the car or locomotive, in others they mean nothing. When a car or a locomotive is nigh worn out its number passes from it and is given to some newcomer. The old servant has a neatly painted “X” placed before its number. That “X” is its death warrant. In a little time it leads the way to the scrap heap.

[Pg 402]The way cars and locomotives are numbered varies significantly across different systems. In some cases, the initial digits indicate the type and style of the car or locomotive, while in others, they don’t signify anything at all. When a car or locomotive is nearly worn out, its number is retired and reassigned to a newcomer. The old unit gets a neatly painted “X” placed in front of its number. That “X” is its death sentence. Soon enough, it leads to the scrap heap.


The men who labor in the railroad shops see little of the romance of the line. Their work is much like that of the men who work in every sort of large shop. Their responsibility is not less than that of the other railroaders, the men to whom 150 or 300 miles of line and out-spread towns are as familiar as the very rooms of their own homes. A flaw in the steel, a careless bit of shopwork, may serve to derail the express at the least foreseen moment, to cause disaster in the ringing way that every railroad man sees at one time or another. It may not always be possible to trace the responsibility for such an accident. But there is a responsibility, and the men who work at forge or lathe, at press or planer feel that it is there. They form no mean brigade of this great industrial army of America.

The men who work in the railroad shops don’t get to experience much of the romance of the railway. Their jobs are pretty similar to those of the workers in any large factory. Their responsibility is just as significant as that of other railroad workers, the ones who know 150 or 300 miles of track and the surrounding towns as well as they know their own homes. A flaw in the steel or a careless mistake in the shop can derail the express at the most unexpected moment, causing disaster in the dramatic way every railroad worker witnesses at some point. It isn’t always easy to pinpoint who is responsible for such an accident. But there is accountability, and the workers at the forge or lathe, at the press or planer, feel that weight. They make up a vital part of America’s great industrial workforce.

Such responsibility continues outside of the main shops to the smaller shops, down to the roundhouse forces, by whose care and vigilance the big locomotives are kept fitted for their important work; down still farther to the car-inspectors, who, blue signal-lights in hand, creep through the long freight-yards of a winter’s night to strike the flaw in the metal, to sound the note of alarm before the worst may come to pass. Some of these last you hear in the night as you scurry across the country. As you rest in your berth, and the express is changing engines at some division point, you may hear the car inspectors coming along the train, striking with their hammers against the[Pg 403] wheels, listening intently for the false ring by which they may detect trouble. If you trouble yourself to lift the curtain of your berth, you may see them, a grimy crew, working busily with their hammers, thrusting their torches in among the trucks to see that all is well.

Such responsibility extends beyond the main shops to the smaller ones, all the way to the roundhouse crew, who ensure the big locomotives are ready for their crucial tasks. It goes even further to the car inspectors, who, with blue signal lights in hand, navigate the long freight yards on winter nights to find any flaws in the metal, raising the alarm before any serious issues arise. You can sometimes hear them in the night as you travel across the country. As you relax in your berth and the express is changing engines at a division point, you might hear the car inspectors moving along the train, tapping their hammers against the[Pg 403] wheels, listening carefully for any false sounds that could indicate trouble. If you take a moment to lift the curtain of your berth, you might see them—a dirty crew, working hard with their hammers and shining their flashlights among the trucks to ensure everything is okay.

Responsibility for the safety in railroad operation does not cease at the doors of the mechanical department.

Responsibility for safety in railroad operations doesn’t stop at the mechanical department doors.

 

 


CHAPTER XXV

THE RAILROAD MARINE

THE RAILROAD MARINE

Steamship Lines Under Railroad Control—Fleet of New York Central—Tugs—Railroad Connections at New York Harbor—Handling of Freight—Ferry-boats—Tunnel Under Detroit River—Car-ferries and Lake Routes—Great Lakes Steamship Lines Under Railroad Ownership.

Steamship Lines Operated by Railroads—New York Central Fleet—Tugboats—Railroad Connections at New York Harbor—Freight Management—Ferryboats—Tunnel Under the Detroit River—Car Ferries and Lake Routes—Great Lakes Steamship Lines Owned by Railroads.

 

In the beginning land transportation must have looked up in something resembling fear and awe to water. We can picture the railroad of the thirties as a slender but resourceful David facing the veritable Goliath of water carriage. In earlier chapters of this book we have shown how the canals, representing a distinct phase of water transportation, sought to throttle the railroads at the beginning. But the modern railroad has no fear of water rivalries, either upon the coast or inland. Just as the first railroads were ofttimes timidly built as feeders or complements to water routes, so to-day almost every inland water route is part of a railroad—in operating fact if not in actual ownership. The tables have been turned—the railroad finally dominates. Nine-tenths of all the great water routes in and aroundabout the United States are more or less directly owned and controlled by the railroads. They have become, in every sense, corollaries to land transportation.

In the beginning, land transportation must have looked up at water with something like fear and awe. We can imagine the railroads of the 1830s as a slender but resourceful David facing the true Goliath of water transport. In earlier chapters of this book, we showed how canals, which represented a distinct phase of water transportation, initially tried to strangle the railroads. But today, modern railroads have no fear of competing with water transport, whether on the coast or inland. Just as the first railroads were often built hesitantly as feeder lines or complements to water routes, today almost every inland water route is part of a railroad—in practical terms, if not in actual ownership. The tables have turned—the railroad now dominates. Nine-tenths of all the major water routes in and around the United States are more or less directly owned and controlled by railroads. They have become, in every sense, extensions of land transportation.

This is more distinctly shown in some sections of the land than in others. For instance, up in New England, where the interests owning the New York, New Haven & Hartford Railroad have accomplished direct or indirect control of all but a comparatively few miles of the steam and electric railroads in five great States, they have also acquired the steamship interests of that district. The[Pg 405] New Haven’s original excursion into the steamboat business was when it absorbed the Old Colony Railroad—almost a score of years ago—in order to ensure its entrance into Boston. The Old Colony owned a well-famed and highly prosperous steamboat line from Fall River, Massachusetts, to New York City, part of its through New York-Boston route. Eventually the New Haven acquired all the brisk and busy steamboat lines which ran up the Sound from New York to several Connecticut ports—Bridgeport, New Haven, Hartford, New London, and Stonington. Any one of these lines was not, perhaps, so much of an acquisition in itself, but all of them were potentials in a future rate situation that might arise. It was good executive management to have these potentials under firm control, and so the New Haven established water routes as a recognized factor of its business—under the separate corporation title of the New England Navigation Company. Once when a new company, under the mellifluous title of the Joy Line, sought to injure its coastwise business by establishing cut-rates from Providence to New York, the New Haven placed two of its older boats in a rival and lower-priced service, and, by means of its great resources, was able to bring the Joy Line into its fold. Later, when the Enterprise Line tried a like programme, the New Haven followed the same aggressive tactics and brought the Enterprise Line to bankruptcy. These things are mentioned here in no spirit of criticism. But they are the facts that make it impossible for really independent lines of steamboats to run between New York and Providence for any great length of time, despite ample docking facilities and a great free port at each of these cities.

This is more clearly seen in some areas of the land than in others. For example, in New England, where the owners of the New York, New Haven & Hartford Railroad have gained direct or indirect control of almost all the steam and electric railroads in five major states, they have also taken over the steamship interests in that region. The New Haven’s initial venture into the steamboat business was when it absorbed the Old Colony Railroad—almost twenty years ago—to secure its access to Boston. The Old Colony had a well-known and highly successful steamboat line from Fall River, Massachusetts, to New York City, which was part of its New York-Boston route. Eventually, the New Haven acquired all the lively and busy steamboat lines that ran up the Sound from New York to several Connecticut ports—Bridgeport, New Haven, Hartford, New London, and Stonington. Any one of these lines might not have seemed like a significant acquisition on its own, but collectively they represented potential in future pricing scenarios that could arise. It was smart management to have these potentials under firm control, so the New Haven established water routes as a recognized part of its business—under the separate corporate name of the New England Navigation Company. At one point, when a new company with the catchy name of the Joy Line tried to hurt its coastwise business by offering lower rates from Providence to New York, the New Haven responded by putting two of its older boats into a competing and cheaper service, and with its significant resources, it was able to bring the Joy Line under its control. Later, when the Enterprise Line attempted a similar strategy, the New Haven used the same aggressive approach and drove the Enterprise Line into bankruptcy. These points are mentioned here without any intention of criticism. They are simply the facts that make it impossible for truly independent steamboat lines to operate between New York and Providence for any significant length of time, despite having ample docking facilities and a large free port in each city.

The Metropolitan Line tried to maintain an independent line between New York and Boston with the two finest steamers ever placed in coastwise service—the Yale and the Harvard. One of these boats left each city at five o’clock in the afternoon and performed the ocean voyage[Pg 406] of 330 miles over the “outside route” in just fifteen hours—and with amazing regularity. But the New Haven Railroad found it to its interest to control the coasting lines around about New England, and so the Yale and Harvard were last winter banished to the Pacific coast.

The Metropolitan Line aimed to keep a separate service between New York and Boston with the two best steamers ever used for coastal travel—the Yale and the Harvard. One of these boats departed each city at five o’clock in the afternoon and completed the 330-mile ocean trip[Pg 406] along the “outside route” in just fifteen hours—and with incredible consistency. However, the New Haven Railroad decided it was in their interest to control the coastal routes around New England, so the Yale and Harvard were sent to the Pacific coast last winter.

This is all part of the business of managing great railroad systems. For similar reasons the Pennsylvania Railroad found it advisable to bring a group of steamboat lines plying on Chesapeake Bay and its tributaries under its control, the Harriman lines to reach out and establish ownership of the lines plying up and down several thousand miles along the Pacific coast—these are but a few instances out of many. As yet no large American railroad has essayed to control a transatlantic line, although both the Hill and the Harriman properties are interested in the transpacific carrying business. The Canadian Pacific, however, has already well-established lines across both of the great oceans—making a continuous route under one management from Liverpool, England, to Hong Kong, China. Moreover, it is now building four great steamships which are to be finished simultaneously with the Panama Canal and which will ply through it from New York direct to Hong Kong. The Canadian Northern has also recently embarked in the transatlantic carrying business. The Canadian Pacific and several of the large railroads of the northern part of the United States maintain lines of sizable gross tonnage on the Great Lakes—but of these, more in a little while.

This is all part of managing large railroad systems. For similar reasons, the Pennsylvania Railroad decided it was a good idea to take control of a group of steamboat lines operating on Chesapeake Bay and its tributaries. The Harriman lines aimed to acquire ownership of the routes stretching across several thousand miles along the Pacific coast—these are just a few examples among many. So far, no major American railroad has attempted to control a transatlantic line, although both the Hill and Harriman properties are involved in the transpacific shipping business. However, the Canadian Pacific has already established lines across both major oceans, creating a continuous route managed under one company from Liverpool, England, to Hong Kong, China. Moreover, it is currently building four large steamships that are set to be completed at the same time as the Panama Canal, and these will travel directly from New York to Hong Kong through it. The Canadian Northern has also recently entered the transatlantic shipping business. The Canadian Pacific and several large railroads in the northern United States operate substantial lines on the Great Lakes—but more on this shortly.

 

A modern railroad freight and passenger terminal: the terminal of
the West Shore Railroad at Weehawken, opposite New York City

A modern train station for both freight and passengers: the terminal of
the West Shore Railroad in Weehawken, across from New York City.

 

High-speed, direct-current passenger locomotive built by the General Electric Company
for terminal service of the New York Central at the Grand Central Station

High-speed, direct-current passenger train produced by the General Electric Company
for use at the New York Central's Grand Central Station

 

Even if a railroad is not engaged in the steamship business, as such, even to the extent of one or two small steamboats on inland waters, it may still possess a considerable harbor fleet,—wharves, and slips—that, taken together, make a sizable aggregate. Every railroad that has any sort of ambition to be considered a trunk-line will count upon having one or two or even more terminals upon navigable streams, and at these it will protect itself by having [Pg 407]its own wharves and landing-stages—even grain elevators, if it is putting out its hungry fingers for the great traffic in food-stuffs that sweeps out over the land and water transportation routes of America. Such a terminal means a railroad fleet—ferries, scows, lighters, a little company of stout and busy tugs. It means that the railroad must pay attention to marine laws and marine customs.

Even if a railroad isn’t involved in the steamship business, even if it only operates one or two small boats on inland waters, it can still have a significant harbor fleet—wharves and slips—that together create a large total. Any railroad that wants to be viewed as a major player will make sure to have one or two, or even more, terminals on navigable waterways, and at these locations, it will secure its position by having [Pg 407] its own wharves and landing stages—even grain elevators, if it’s trying to tap into the massive food supply traffic that flows through America’s land and water transportation routes. Such a terminal signifies a railroad fleet—ferries, scows, lighters, and a small group of strong, busy tugboats. This means the railroad needs to pay attention to marine laws and customs.


When a railroad boasts of a terminal in such a city as Boston, New York, Baltimore, New Orleans, or San Francisco, its fleet of harbor craft is apt to be quite a sizable navy. Take, for instance, the New York Central’s fleet in and around New York harbor. It consists of 269 vessels, divided into the following classes: 9 ferry-boats, 22 tugs, 7 steam-lighters, 50 car-floats, 10 steam-hoist barges, 25 open barges, 6 scow barges, 105 covered barges, and 35 grain-boats. And out of all these barges, 10 are further equipped for refrigerator use.

When a railroad brags about having a terminal in a major city like Boston, New York, Baltimore, New Orleans, or San Francisco, its fleet of harbor vessels is likely quite impressive. Take the New York Central’s fleet in and around New York harbor, for example. It includes 269 vessels, categorized as follows: 9 ferry boats, 22 tugs, 7 steam lighters, 50 car floats, 10 steam-hoist barges, 25 open barges, 6 scow barges, 105 covered barges, and 35 grain boats. Out of all these barges, 10 are additionally equipped for refrigeration.

In such a fleet, eliminating of course the ferry-boats which have their own peculiar uses, the tugs are almost the sole motive power. There is a bit of poetry about them, too, even if they are short and stubby, ofttimes poking their cushioned noses impertinently up against larger and far more stately craft. But no captain, even though he walk the bridge of an eight-hundred foot steamship, sneers at a tug. It takes eighteen of them to place the new giant Olympic in her wharf on the North River, and no crack company of horsemen ever moved in more precise drill or better coöperation than these noisy, punting, helping-hands of the harbor of New York. For ocean ports are different from those along the lakes. A captain sailing a five-thousand ton ship on fresh water would be ashamed to use a tug at Detroit, or any other of the Great Lake ports, even where the current runs almost like a mill-race, unless he was turning in a channel whose width was but a wee bit more than the length[Pg 408] of his ship. But Detroit and Cleveland and Buffalo and Chicago do not have the tides—and it is the tide that makes harbor navigation a finely specialized science at the big ocean ports.

In such a fleet, excluding the ferry boats which have their own specific purposes, the tugs are almost the only source of power. There's something poetic about them, even if they’re short and stout, often poking their cushioned noses unapologetically against larger and grander vessels. But no captain, even if he commands an eight-hundred-foot steamship, looks down on a tug. It takes eighteen of them to position the new giant Olympic at her dock on the North River, and no elite horse team has ever coordinated with more precision or better teamwork than these noisy, pushing helpers of the New York harbor. Ocean ports are different from those along the lakes. A captain sailing a five-thousand-ton ship on fresh water would be embarrassed to use a tug in Detroit or any other Great Lake port, even where the current flows nearly as fast as a mill race, unless he’s navigating a channel that’s only slightly wider than the length[Pg 408] of his ship. But Detroit, Cleveland, Buffalo, and Chicago don't have the tides—and it's the tide that makes harbor navigation a highly specialized skill at the major ocean ports.

All of the big Atlantic ports save New York have abundant track facilities alongside the piers, where berth the ships from half the world over. In New York, the same geographical conditions that have gone to make her so superb a port and given her so generous a harbor-frontage have blocked the railroads in their efforts to reach all her piers with unbroken rails. So the railroads entering that harbor have found it necessary to provide themselves with such fleets as we have noticed as belonging to the New York Central. For inland shippers seem to have a preference for sending their east-bound export merchandise through New York, because of the frequency of sailings from her wharves to half the recognized ports of the world.

All of the major Atlantic ports except New York have plenty of track facilities alongside the docks, where ships from around the world are docked. In New York, the same geographic conditions that make it such an excellent port and give it a generous harbor space have hindered the railroads from getting uninterrupted access to all its piers. As a result, the railroads entering that harbor have had to create their own fleets, like those we’ve seen belonging to New York Central. Inland shippers seem to prefer sending their eastbound export goods through New York because of the frequent sailings from its docks to numerous recognized ports around the globe.

If you are a manufacturer—at Utica, N. Y., let us say—and you wished to send a carload of your product to London, Eng., you would find that the railroad definitely agrees to do certain things for you. On your minimum basis of a carload lot it will place that carload at any pier in the harbor of New York. Indeed, it would do a little more. If some of that carload lot that starts down out of Utica is going to London, some more on a different ship to Calcutta, and still some more on a tropic-bound liner to South America, the railroad would make free delivery of your consignment to the piers of these three ships. It limits, however, the delivery of a carload lot to three different piers.

If you're a manufacturer—let's say in Utica, NY—and you want to send a carload of your product to London, England, you’ll find that the railroad agrees to do certain things for you. Based on the minimum requirement of a carload, they will deliver that carload to any pier in New York Harbor. In fact, they go a bit further. If some of the carload headed from Utica is going to London, some to Calcutta on a different ship, and more to South America on a tropical cruise liner, the railroad will deliver your shipment to the piers of these three ships at no extra charge. However, they do limit the delivery of a carload to three different piers.

This sounds simple, perhaps, and, in reality, is not. For in a single day of twenty-four hours there may arrive at Weehawken and Sixtieth Street, Manhattan—the two great freight terminals of the rails of the New York Central system at New York—from four to six hundred, eight hundred cars, perhaps, filled with merchandise bound[Pg 409] for half a hundred different piers, along from forty to sixty miles of water-front.

This may sound straightforward, but it really isn’t. In just one day, there can be anywhere from four to eight hundred freight cars arriving at Weehawken and Sixtieth Street, Manhattan—the two main freight terminals of the New York Central system. These cars are filled with goods headed for about fifty different piers along forty to sixty miles of waterfront.[Pg 409]

Now you see the use of all this army of lighters and barges—stubby-nosed craft, awkward craft, boats that have not even a single stanza of the poetry of the sea written upon their contents. By night, by day, when an imperial city throbs with the bustle of brisk endeavor, and still when it tries to snatch a few brief feeble hours of rest, in summer, in winter, when the two rivers and the great upper bay of New York harbor are alive with gay pleasure craft, and in the trying hours when a pilot’s path is fraught with the dangers of drifting ice and laid through gray blankets of mist, this great interchange of freight of every sort goes forth. The eight or ten great railroads that terminate in New York are pouring export merchandise to all of her piers, while from those long sprawling structures they are drawing up imported goods to go forward to every corner of the land. And in addition to this there is the vast local commerce of the City of New York, which, as we saw when we were considering the freight terminals, back in Chapter VII, is no slight matter of itself. But this traffic, as well as much of that of the great interchange between the railroads terminating at New York, is handled most effectively by the car-floats on each of which twelve to sixteen standard box-cars may be loaded with great expedition.

Now you can see the purpose of all these lighters and barges—stubby, clumsy boats that don’t even carry a hint of the sea's poetry in their cargo. Day or night, whether the bustling imperial city is alive with activity or trying to grab a few short, tired hours of rest, in summer or winter, the two rivers and the vast upper bay of New York harbor are filled with cheerful pleasure boats. Even during challenging times, when a pilot’s route is fraught with the hazards of floating ice and shrouded in thick fog, a huge flow of freight of all kinds continues. The eight or ten major railroads that end in New York are sending export goods to all of its piers, while they also pull in imported items from those long, sprawling structures to distribute to every corner of the country. Additionally, there’s the huge local commerce of New York City, which, as we discussed when looking at the freight terminals back in Chapter VII, is significant on its own. This traffic, along with much of the large interchange among the railroads terminating in New York, is managed most efficiently by car-floats that can quickly carry twelve to sixteen standard boxcars.

But the clumsy barges and the lighters and the still clumsier car-floats are of little use without the tugs, and these last are the quick couriers of the harbor. Twenty of that New York Central fleet are kept in constant use in the North and East Rivers, and along the harbor shores to Jersey City, Bayonne, and the southern parts of Brooklyn. They do not lie idle, save when they are finally forced to “lay up” for a little time for repairs. And then a reserve tug is in service without delay.

But the awkward barges, lighters, and even more awkward car-floats are pretty useless without the tugboats, which are the speedy messengers of the harbor. Twenty tugboats from the New York Central fleet are always active in the North and East Rivers, along the waterfront to Jersey City, Bayonne, and the southern parts of Brooklyn. They rarely sit idle, except when they're finally required to take a break for some repairs. Even then, a backup tugboat is put into service right away.

Here is the modern economy of railroad equipment—even though this be the part of the railroad that is afloat.[Pg 410] A tug pulls up to a dock, its crews are off almost before their “relief” is standing at its station, and making sure that the craft is in as good order as they left it. While the “relief” is finding its tired way toward home the tug is off again. Its work is constant. Its work is not easy. It does not seem to be systematic and yet it is—wonderfully systematic.

Here’s the modern economy of railroad equipment—even though this is the part of the railroad that's operational.[Pg 410] A tugboat pulls up to a dock, and its crew is off almost before their replacement is at their post, making sure the vessel is in as good shape as they left it. While the replacement is wearily heading home, the tugboat is on its way again. Its work is unending. Its work is tough. It doesn’t seem organized, yet it is—remarkably organized.

For here and there about the harbor the captains of these N. Y. C. tugs get their orders—just as conductors of the trains upon the steel highways get their clearance cards and yellow tissues. A half-dozen stations give orders, and these are but the speaking stations of a single man who sits before a telephone switchboard close by a narrow street of down-town Manhattan and directs tug movements through the crowded harbor, just as easily as a despatcher moves extra freights over a crowded stretch of single-track line.

For various locations around the harbor, the captains of these NYC tugs receive their orders—much like train conductors get their clearance cards and yellow slips on the railways. Several stations issue commands, but they all represent the instructions from a single person sitting in front of a telephone switchboard near a narrow street in downtown Manhattan, directing tug movements through the busy harbor just as effortlessly as a dispatcher organizes extra freight trains on a packed stretch of single-track line.

The traffic runs flood-high and the station men gossip of the whispered complaints of the tug-crews, but the man at the switchboard only smiles. A traffic solicitor who plies his heartbreaking work on the floor of the near-by Produce Exchange comes over to him and says:

The traffic is at a standstill, and the station workers are chatting about the quiet complaints from the tug crews, but the guy at the switchboard just smiles. A traffic agent who does his tough job on the floor of the nearby Produce Exchange approaches him and says:

“I’ve promised Smith & Russell delivery of ten cars of flour at Pier 32, East River, at seven o’clock to-morrow morning. We can’t go back on them.”

“I’ve promised Smith & Russell to deliver ten cars of flour at Pier 32, East River, at seven o’clock tomorrow morning. We can’t back out on them.”

The man at the switchboard does not lose that smooth-set smile, even though the loudly ticking clock, just above the plugs and cords, shows him that it is already six o’clock of the evening of a day when the harbor freight has run flood-high.

The guy at the switchboard keeps that cool smile, even though the loud ticking clock above the plugs and cords shows that it’s already six o’clock in the evening on a day when the harbor freight has really risen.

“All right,” he laughs, “Smith & Russell can count upon us.”

“All right,” he laughs, “Smith & Russell can count on us.”

And the next moment he is ordering Tug Twenty-seven to go from the Sixtieth Street pier over to Weehawken to get that small mountain-range of flour-bags that the “huskies” have already begun to build on a pier-floor,[Pg 411] alongside of a string of dusty, grimy cars that have bumped their way east from Minneapolis.

And the next moment he’s telling Tug Twenty-seven to head from the Sixtieth Street pier over to Weehawken to grab that huge pile of flour bags that the “huskies” have already started stacking on a pier floor,[Pg 411] next to a row of dusty, grimy train cars that have made their way east from Minneapolis.

Perhaps you are interested in the personality of Tug Twenty-seven. Take yourself away from the cool-witted despatcher and look down upon this craft—the queen of a railroad pet marine. She is as resplendent in her green and gold as any gentleman’s yacht, and her crew even more proud of her. She stands in the water, a mere 110 feet long and 24½ feet beam, but those wonderful shining engines in her heart can develop 1,200 horse-power—as much as many steamboats of three times her size. Her watertube boilers can withstand a locomotive pressure of 185 pounds to the square inch, she has all the accoutrements of coast liners—steam steering gears and electric lights among them. No wonder that her captain waxes eloquent about her.

Maybe you’re curious about the personality of Tug Twenty-seven. Step away from the calm dispatcher and take a look at this vessel—the queen of a railroad’s aquatic fleet. She shines in her green and gold, just like any luxury yacht, and her crew takes even more pride in her. She measures just 110 feet long and 24½ feet wide, but her incredible engines can produce 1,200 horsepower—equivalent to many steamboats three times her size. Her watertube boilers can handle locomotive pressure of 185 pounds per square inch, and she’s equipped with all the features of ocean liners—like steam steering gears and electric lights. It’s no surprise that her captain speaks so passionately about her.

Now ask him about what she can do. That he takes as personal achievement, and these harbor men are a bashful lot. Still, you can worm it out of him, and after a while you find that Tug Twenty-seven has just brought a punt-nosed car-float, with sixteen loaded cars upon her rails, around from Corlears Hook, through the press of shipping, and around the Battery where cross-tides battle against one another and against craft of all sorts, up to Weehawken “bridge” in forty minutes—which is not so very bad for a ten-mile run through a congested harbor.

Now ask him about what she can do. He sees that as a personal accomplishment, and these harbor workers are pretty shy. But you can eventually get him to share, and after a bit of time, you learn that Tug Twenty-seven just brought a car-float with a punt-nosed design, carrying sixteen loaded cars, from Corlears Hook, navigating through the busy shipping lanes, and around the Battery where the tides clash with each other and everything else, up to Weehawken “bridge” in forty minutes—which isn’t too bad for a ten-mile journey through a crowded harbor.

“Time counts,” adds the captain. “If they had given me another twelve or fifteen minutes I could have brought around two of the floats—put together ‘V’ fashion and the Twenty-seven with her nose stuck up into the ‘V’.”

“Time matters,” the captain adds. “If they had given me another twelve or fifteen minutes, I could have brought two of the floats around—arranged in a ‘V’ shape with the Twenty-seven having her nose pointing up into the ‘V’.”


In the harbor of New York is a great cluster of ferry-boats operated to overcome her barrier rivers by the several trunk-line railroads whose systems terminate at a long water-jump from the congested Island of Manhattan. To compete with railroads boasting terminals on Manhattan[Pg 412] Island itself, these lines have been compelled to equip and operate extensive ferry fleets across both the East and the North Rivers. Across the first of these streams operates the navy of the Long Island Railroad, while across the Hudson ply in an intricate interlacing more than a dozen ferry routes of the Central Railroad of New Jersey, the Pennsylvania, Erie, Lackawanna, and the West Shore Railroads. The recent completion of the New York-Jersey City-Newark routes of the Hudson tunnels, as well as the inauguration of passenger traffic through both North and East River tunnels to the new Pennsylvania terminal in Manhattan, has caused the abandonment of two ferry routes and curtailment of service upon several others. Tunnel-diggers and bridge-builders make havoc with ferry routes, which must always remain liable to many delays because of fog, floating ice, and such other adverse weather conditions.

In the harbor of New York, there's a large group of ferries operating to cross the barrier rivers created by various trunk-line railroads that end at a long distance from the crowded Island of Manhattan. To compete with railroads that have terminals directly on Manhattan[Pg 412] Island, these ferry services have had to build and run extensive fleets across both the East and the North Rivers. The Long Island Railroad operates its ferries across the first of these rivers, while the Hudson is served by an intricate network of over a dozen ferry routes from the Central Railroad of New Jersey, Pennsylvania, Erie, Lackawanna, and West Shore Railroads. The recent completion of the Hudson tunnels connecting New York, Jersey City, and Newark, along with the start of passenger service through both the North and East River tunnels to the new Pennsylvania terminal in Manhattan, has led to the cancellation of two ferry routes and reduced service on several others. Tunnel construction and bridge building disrupt ferry routes, which often face delays due to fog, floating ice, and other bad weather conditions.

Still the railroad ferries round about New York derive no small income from the trucking service of a metropolitan city which has had to struggle for many years against great intersecting rivers, and so they will probably continue to be for many years interesting and picturesque features of New York harbor.

Still, the railroad ferries around New York earn a decent income from the trucking service of a city that has had to fight for many years against large intersecting rivers, and they will likely continue to be interesting and picturesque features of New York harbor for many years to come.

But perhaps the most interesting of all the ferry routes of New York harbor is the attenuated line from the New York, New Haven & Hartford Railroad’s waterside terminal at Port Morris in the Bronx, for ten miles through the East River, Hell Gate, around the sharp turn and tides of Corlears Hook and again of the Battery, and across the Hudson River to the old terminal of the Pennsylvania Railroad in Jersey City. Over this route goes through traffic—freight and passenger—from New England to the South and the Southwest. The freight-traffic is handled largely by car-floats in charge of the busy puffing tugs, while the passenger traffic goes in ferry-boats different from the others that ply in New York harbor.

But maybe the most fascinating ferry route in New York harbor is the long line from the New York, New Haven & Hartford Railroad’s terminal by the water at Port Morris in the Bronx, traveling ten miles through the East River, Hell Gate, around the sharp bend and tides of Corlears Hook and again at the Battery, and across the Hudson River to the old terminal of the Pennsylvania Railroad in Jersey City. This route carries freight and passengers through traffic from New England to the South and the Southwest. The freight is mostly transported by car-floats handled by busy, chugging tugs, while the passenger traffic is carried on ferry boats that are different from the others operating in New York harbor.

[Pg 413]For these ferry-boats are really nothing more than a bettered type of car-float—a type equipped with powerful engines for self-propulsion. Through passenger trains run each day and each night between Boston and Baltimore and Washington, and these trains are handled between Port Morris and Jersey City upon them. The familiar Maryland, which is operated jointly by the New Haven and the Pennsylvania systems upon this route, will receive an entire passenger train of ordinary length, excepting, of course, the locomotive, upon her great deck, which is, in reality, a miniature railroad yard, equipped with two long parallel tracks that can be quickly attached to the ferry-bridges at Port Morris and Jersey City. The trip, with the loading and unloading of the train, is accomplished, under favorable weather conditions, in about an hour.

[Pg 413]These ferry boats are really just an improved version of car floats—designed with powerful engines for self-propulsion. Passenger trains run every day and night between Boston, Baltimore, and Washington, and these trains are transported between Port Morris and Jersey City on them. The familiar Maryland, which is jointly operated by the New Haven and Pennsylvania systems on this route, can carry an entire standard-length passenger train, minus the locomotive, on its large deck, which is essentially a miniature railroad yard with two long parallel tracks that can be quickly connected to the ferry bridges at Port Morris and Jersey City. The journey, including loading and unloading the train, takes about an hour in good weather.

It makes a pleasant break in the day trip from the capital of New England to the capital of the United States, to spend an hour tramping up and down a broad ship’s deck, or dining in a roomy, sun-filled cabin, while New York itself is as completely ignored as any small way-station along the run. New Yorkers themselves have long since become too accustomed to seeing the long train ferried upon the water-way that separates the two greatest boroughs of the city, to give it more than passing thought. This ferry is also finally threatened by the bridge-builders. As this is written, workmen are already preparing the pier foundations for a great railroad bridge that is to span the East River not far from Hell Gate, and which is to give an unbroken line of rails from the New Haven’s terminal at Port Morris, through Long Island City, to the Pennsylvania’s tunnels and terminal in Manhattan Island.

It’s a nice change of pace during the day trip from New England's capital to the capital of the United States to spend an hour walking back and forth on a spacious ship’s deck or having a meal in a roomy, sunlit cabin, while New York itself is completely overlooked like any small stop along the route. New Yorkers have long gotten used to seeing the long train transported across the waterway that separates the two biggest boroughs of the city, giving it little more than a passing thought. This ferry is now also under threat from bridge construction. As this is being written, workers are already setting up the pier foundations for a massive railroad bridge that will span the East River not far from Hell Gate, creating an unbroken line of tracks from New Haven’s terminal at Port Morris, through Long Island City, to the Pennsylvania’s tunnels and terminal on Manhattan Island.

So, also, have the tunnel-builders contrived to rob the through traveller on the Michigan Central of the more or less thrilling water transfer from Canada to the United States at Detroit. The Detroit River tunnel has [Pg 414]superseded one of the most important car-ferries in the country, but it has given to the operating heads of the Michigan Central one of the very shortest through routes from New York to Chicago and robbed them of one of the fearful handicaps of their main line—the possibilities for constant and exasperating delays to their through trains while being ferried across the Detroit River.

So, the tunnel builders have figured out how to take away the somewhat exciting water crossing from Canada to the United States at Detroit for travelers on the Michigan Central. The Detroit River tunnel has [Pg 414] replaced one of the most significant car ferries in the country, but it has provided the leaders of the Michigan Central with one of the quickest routes from New York to Chicago and removed one of the major obstacles of their main line—the frustrations and long delays their trains faced while being ferried across the Detroit River.

Do not underestimate the possibilities of those delays. Within the past ten years, the transport Michigan, plying from Detroit to Windsor, the Canadian town directly opposite, and carrying a Chicago-Montreal flyer, was stuck for ten hours in the ice, so near the slip that a long plank would have almost reached from her deck to the wharf. That, in the lesser form, has been the history of winter after winter at the Detroit ferry. Shipbuilders have done their best to meet the obstacle by building car-ferries of tremendous power, sometimes even equipping them with both side-wheels and screws. But the real problem of possible delay can only be solved there by tunnels, and it is expected that the Grand Trunk, the Canadian Pacific, and the Wabash—which still use the car-ferries across the Detroit River—will sooner or later either tunnel beneath it or acquire trackage rights through the Michigan Central tubes.

Don't underestimate the potential of those delays. In the last ten years, the ferry Michigan, traveling from Detroit to Windsor, the Canadian town directly across, and carrying a Chicago-Montreal flyer, was stuck in the ice for ten hours, so close to the dock that a long plank would have nearly reached from her deck to the wharf. This, in a smaller form, has been the story of winter after winter at the Detroit ferry. Shipbuilders have done their best to tackle the issue by creating powerful car-ferries, sometimes even equipping them with both side-wheels and screws. However, the real solution to possible delays can only be achieved with tunnels, and it's expected that the Grand Trunk, the Canadian Pacific, and the Wabash—which still rely on the car-ferries across the Detroit River—will eventually tunnel underneath it or gain track rights through the Michigan Central tubes.

The Detroit River is a narrow but important part of the tremendously important water highway up the Great Lakes, and at every part of the whole length of that highway the railroads have tried to break their way across. It has not been found impossible to bridge the St. Lawrence or the Niagara Rivers or the wide straits at Sault Ste. Marie, but there are other points, even besides Detroit, that have as yet baffled the genius of the bridge-builder. One of the most important of these is where Lake Michigan forces its outlet into Lake Huron through the two peninsulas of the great State that bears its name. To make the two parts of Michigan physically one with unbroken rail will probably not be accomplished in many[Pg 415] years. In the meantime the stout and tremendously powerful ferry Algomah—built so as to literally crush the ice down under her tremendous bows—plies between Mackinac City, the Island of Mackinac, situated midstream, and St. Ignace, on the north shore of the broad strait. Despite the fearful severity of the winters in northern Michigan the Algomah keeps that important path open the year round—not only for herself but for the great car-floats that follow in her wake.

The Detroit River is a narrow but crucial part of the vital waterway through the Great Lakes, and at every point along this entire route, railroads have sought to cross it. While bridging the St. Lawrence or Niagara Rivers or the wide straits at Sault Ste. Marie has been achieved, there are still other locations, beyond Detroit, that have tested the skills of bridge builders. One significant area is where Lake Michigan connects to Lake Huron through the two peninsulas of the state that shares its name. Connecting the two parts of Michigan with an uninterrupted rail line will likely take many[Pg 415] years. In the meantime, the robust and powerful ferry Algomah—designed to literally crush the ice beneath her massive bow—sails between Mackinac City, the Island of Mackinac, located midstream, and St. Ignace, on the northern shore of the wide strait. Despite the harsh winter conditions in northern Michigan, the Algomah keeps that essential route open year-round—not just for herself but also for the large car-floats that follow her.

What is possible at the Straits of Mackinac is also possible across the widest part of any one of the Great Lakes—excepting always the emotionless Superior. At least that is the way the railroad traffic men have argued for many years, and so for these many years car-ferries have plied successfully across the very hearts of three of the lakes. Of all the chain, Lake Michigan offers the greatest natural obstruction to the natural traffic movements of the land—its great length, stretching north and south, forming an obstacle to through rail movements, and contributing not a little to the railroad importance and the wealth of Chicago.

What can be done at the Straits of Mackinac can also be done across the widest part of any of the Great Lakes—except for the emotionless Superior, of course. That's how the railroad traffic experts have argued for many years, and because of that, car-ferries have successfully operated across the very centers of three of the lakes for all this time. Among all the lakes, Lake Michigan presents the biggest natural barrier to land traffic movements—its great length, stretching north and south, creates an obstacle for through rail movements and adds significantly to the importance of the railroad and the wealth of Chicago.

So it was that car-ferries were established many years ago across Lake Michigan and are operated throughout the lake to-day—from Manitowoc, Kewaunee, Milwaukee, Menominee, and Manistique on the west shore of the lake, to Frankfort, Ludington, Northport, Grand Haven, St. Joseph, and Benton Harbor upon the east shore. These vessels are of different construction from the ferries that cross the narrow Detroit River. They lack the low freeboard and the other typical ferry construction, and are, instead, deep-gulled vessels, generally built of steel and always of great structural strength.

So, car ferries were established many years ago across Lake Michigan and are still in operation today—from Manitowoc, Kewaunee, Milwaukee, Menominee, and Manistique on the west shore to Frankfort, Ludington, Northport, Grand Haven, St. Joseph, and Benton Harbor on the east shore. These vessels are designed differently from the ferries that cross the narrow Detroit River. They don't have the low freeboard and other typical ferry features; instead, they are deep-gulled vessels, usually made of steel and built for great structural strength.

“Like the river ferries,” says James C. Mills, “they are ice-crushers, but of greater size and power. During two or three of the winter months the lakes are frozen in a solid sheet of ice for twenty and thirty miles from the shores, and in extremely severe winters the ice-fields meet[Pg 416] in mid-lake. To keep a channel open in the depth of winter even for daily passages back and forth, is a hazardous undertaking for the hardy mariners. The frequent gales which sweep the lakes break up the fields into ice-floes which, driven one way or another with great force, pile up in huge banks, often in the direct course of the transports and as high as their upper decks. At such times they free themselves only after repeated buckings of the shifting mass of ice, sometimes miles in extent, by running their stout prows up on the edge of the mass, breaking it down by their sheer weight, and ploughing through the ragged, grinding blocks of ice thus formed.”[1]

“Like the river ferries,” says James C. Mills, “they are ice-crushers, but larger and more powerful. For two or three months during winter, the lakes are covered with a solid sheet of ice stretching twenty to thirty miles from the shores, and in particularly harsh winters, the ice-fields meet[Pg 416] in the middle of the lake. Keeping a channel open in the dead of winter for regular trips back and forth is a risky venture for the brave mariners. The frequent storms that sweep across the lakes break up the ice fields into floes that, pushed this way and that with immense force, pile up into huge banks, often blocking the direct route of the vessels and rising as high as their upper decks. During these times, they can only free themselves after repeatedly bumping into the shifting ice mass, sometimes spanning miles, by running their sturdy bows onto the edge and breaking it down with their sheer weight, then cutting through the jagged, grinding ice chunks that are formed.”[1]

Four tracks, running the full length of the ship, generally fill the main deck of these trans-lake ships. The loading of the cars on to these tracks is accomplished at the stern, the bow being built high and, as we have just seen, somewhat after the fashion of an overhanging prow. The main deck is completely roofed over with cabins and deck-houses, so that, viewed from the rear, the ship seems to be an itinerant pair of railroad tunnels, dark and gloomy. The upper decks are gay with the resources of the marine architect—for the greater part of these boats offer accommodations for passengers as well as for from eighteen to thirty freight cars. These great ferries form valuable feeders to the Grand Trunk, the Pere Marquette, the Ann Arbor, and Grand Rapids & Indiana, and some minor routes crossing Michigan.

Four tracks run the entire length of the ship, usually filling the main deck of these ferries across the lake. Cars are loaded onto these tracks at the back, while the front is designed with a high, overhanging prow. The main deck is completely covered with cabins and deckhouses, so when viewed from the back, the ship looks like a dark and gloomy set of moving railroad tunnels. The upper decks are colorful and designed by marine architects—most of these boats provide accommodations for passengers as well as space for eighteen to thirty freight cars. These large ferries serve as important connections to the Grand Trunk, the Pere Marquette, the Ann Arbor, and Grand Rapids & Indiana, along with some smaller routes across Michigan.

Similarly, car-ferries crossing Lake Erie from Cleveland to Port Stanley are considerable factors both in general merchandise and in the coal trade. Another Lake Erie route of heavy tonnage extends from Ashtabula, Ohio, to Port Burwell, Ontario. Within the last few years a car-ferry has been established across Lake Ontario, from Charlotte—which is the port of Rochester, N. Y.—to Coburg on the Canadian side, which has already developed for itself a considerable traffic.

Similarly, car ferries crossing Lake Erie from Cleveland to Port Stanley are significant players in both general merchandise and the coal trade. Another major Lake Erie route runs from Ashtabula, Ohio, to Port Burwell, Ontario. In the past few years, a car ferry has been set up across Lake Ontario, from Charlotte—Rochester, N.Y.'s port—to Cobourg on the Canadian side, which has already developed a substantial amount of traffic.

[Pg 417]But the car-ferries, extensive as they are, form but a small portion of the railroad interests upon the waters of the Great Lakes. Almost all of the great lines through those much-travelled waters are the property of some railroad system whose rails touch one or more of their terminals. Thus the Northern Steamship Company, running from Buffalo to Chicago and Duluth, touches the rails of its parent company, the Great Northern Railroad, at this last port. The Erie & Western Transportation Company—popularly known as the Anchor Line—also running from Buffalo to Duluth, is a Pennsylvania property. Both of these lines are operated for passenger service, as well as freight. The New York Central and the Erie cover the same territory with exclusively freight routes. The Rutland Railroad has a line all the way from its western terminal at Ogdensburg, on the St. Lawrence River, to Chicago. The Canadian Pacific and the Grand Trunk operate important lines through Georgian Bay and Lake Superior. Even a small road, like the Algomah Central, has its own freight and passenger steamboats running south from the Soo as far as Cleveland, Ohio. It is a pretty poor line with Great Lakes terminals that cannot boast some sort of steamship service of its own.

[Pg 417]But the car ferries, as extensive as they are, make up only a small part of the railroad interests on the Great Lakes. Almost all the major routes through these heavily traveled waters are owned by a railroad system that connects to one or more of its terminals. For example, the Northern Steamship Company, which operates between Buffalo and Chicago and Duluth, connects with its parent company, the Great Northern Railroad, at Duluth. The Erie & Western Transportation Company—commonly known as the Anchor Line—also operates between Buffalo and Duluth and is owned by Pennsylvania. Both of these lines provide service for passengers as well as freight. The New York Central and the Erie cover the same area but have routes exclusively for freight. The Rutland Railroad has a line that runs from its western terminal at Ogdensburg on the St. Lawrence River all the way to Chicago. The Canadian Pacific and the Grand Trunk run significant lines through Georgian Bay and Lake Superior. Even a smaller line like the Algomah Central has its own freight and passenger steamboats traveling south from Sault Ste. Marie to Cleveland, Ohio. It's pretty rare to find a Great Lakes route that doesn't offer some kind of steamship service.

In the development of the coastwise and the inland waterways of the United States, the railroad may be doing the nation a far greater service than it imagines. For the general trend of railroad expansion in the country to-day seems to be toward a development of the auxiliary water-routes rather than toward their curtailment. The railroad has finally realized that some coarse commodities can be carried far more economically by water than by rail. It is to-day seeking to avail itself of that acquired knowledge. If competing and feeding trolley lines are good things for railroads to own—and the present-day judgment seems to be that they are—the same rule holds doubly good in regard to both competing and feeding water-routes.

In the development of the coastal and inland waterways of the United States, railroads might be providing the country a much bigger service than they realize. The current trend in railroad growth seems to lean toward the enhancement of these additional water routes rather than reducing them. Railroads have finally understood that some bulky goods can be transported much more cost-effectively by water than by rail. Today, they are looking to take advantage of this understanding. If owning competing and supporting trolley lines is beneficial for railroads—which seems to be the consensus now—the same principle applies even more strongly to both competing and supporting water routes.

 

 


CHAPTER XXVI

KEEPING IN TOUCH WITH THE MEN

KEEPING IN TOUCH WITH THE GUYS

The First Organized Branch of the Railroad Y. M. C. A.—Cornelius Vanderbilt’s Gift of a Club-house—Growth of the Railroad Y. M. C. A.—Plans by the Railways to Care for the Sick and the Crippled—The Pension System—Entertainments—Model Restaurants—Free Legal Advice—Employees’ Magazines—The Order of the Red Spot.

The First Organized Branch of the Railroad Y.M.C.A.—Cornelius Vanderbilt’s Donation of a Clubhouse—Expansion of the Railroad Y.M.C.A.—Railway Plans to Support the Sick and Disabled—The Pension System—Leisure Activities—Model Restaurants—Free Legal Assistance—Employee Magazines—The Order of the Red Spot.

 

The historic gray Union Station, which still stands at Cleveland, housed what was destined to be the very first systematic effort of the railroad to get in touch and keep in touch with its men. In that building, once new and splendid, but now old and grimy, George Meyers, the depot master, gathered a group of railroaders on a Sunday away back in 1870. The man came again on a second Sunday, still again on a third; after a little while those Sunday afternoon gatherings became habitual, and a new kink in all the intricacy of railroading was established. The meetings were partly religious and partly social, and eventually they led to a distinct innovation in that depot.

The historic gray Union Station, still standing in Cleveland, was home to what would become the first organized effort by the railroad to connect with and support its workers. In that building, once new and impressive but now old and dirty, George Meyers, the depot master, gathered a group of railroad workers on a Sunday back in 1870. He returned for a second Sunday, and then again for a third; eventually, those Sunday afternoon gatherings became a regular occurrence, and a new trend in the complexity of railroading was created. The meetings were partly religious and partly social, and they eventually led to a significant change in that depot.

This little conference of Meyers was, in 1872, developed into the first organized branch of the railroad Young Men’s Christian Association. General John H. Devereux, the general manager of the Lake Shore & Michigan Southern Railway; Reuben F. Smith, of the Cleveland & Pittsburgh Railroad, and Oscar Townsend of the Big Four Railroad were chosen directors of the branch. Henry W. Stage, a train-despatcher on the Lake Shore, was earnestly and intensely enthusiastic in this work; and because of his zeal and enthusiasm, together with that of George Meyers, this branch was successful from the outset.

This small meeting of Meyers in 1872 became the first organized branch of the railroad Young Men’s Christian Association. General John H. Devereux, the general manager of the Lake Shore & Michigan Southern Railway; Reuben F. Smith from the Cleveland & Pittsburgh Railroad, and Oscar Townsend from the Big Four Railroad were appointed as directors of the branch. Henry W. Stage, a train dispatcher on the Lake Shore, was extremely passionate about this work; because of his dedication and enthusiasm, alongside that of George Meyers, this branch was successful right from the start.

[Pg 419]The Lake Shore Railroad, whose headquarters were in that same Union Depot at Cleveland then was and still is a pet property of the Vanderbilt family, also owners of the great New York Central system. The heads of that family began watching the Cleveland experiment with unusual interest. The reports that came from them were unusual. That scheme of the depot master’s seemed to be making a better grade of railroader in and around Cleveland, and any institution that bettered the type of railroaders interested the Vanderbilts. So the thing that Meyers had founded soon had wealthy patrons and strong friends.

[Pg 419]The Lake Shore Railroad, based at the Union Depot in Cleveland, has always been a favorite property of the Vanderbilt family, who also own the major New York Central system. The family leaders started paying close attention to the Cleveland experiment. The feedback they received was noteworthy. The plan put forth by the depot master seemed to be producing a better quality of railroad worker in and around Cleveland, and any initiative that improved the standards of railroaders caught the Vanderbilts' interest. As a result, the organization that Meyers founded quickly gained wealthy supporters and strong allies.

The Vanderbilts kept their shoulders to the wheels of the railroad Y. M. C. A., kept it out of the ruts and from falling. They saw it introduced here and introduced there on their group of railroads; saw it spread to other lines; and finally, Cornelius Vanderbilt himself built a splendid club-house for railroad men at the great terminal of his road in New York City and turned it over to the management of the railroad Y. M. C. A. That house, standing almost in the shade of the Grand Central Station, after a quarter of a century, still ranks as one of the distinctly fine club-homes of a city that is opulent in club-houses. It is still dedicated to simplicity, to democracy, to decency, and to good fellowship.

The Vanderbilts worked tirelessly to support the railroad Y. M. C. A., keeping it on track and preventing it from going off course. They witnessed its introduction at various points along their railroads, saw it expand to other lines, and ultimately, Cornelius Vanderbilt himself built an impressive clubhouse for railroad workers at the main terminal of his railroad in New York City, entrusting its management to the railroad Y. M. C. A. That building, located almost in the shadow of Grand Central Station, remains, after twenty-five years, one of the finest clubhouses in a city known for its opulent club facilities. It continues to embody simplicity, democracy, decency, and good fellowship.

There is not a railroader coming into the big passenger terminal—from either the New York Central or the New Haven system—who is not welcome to it, day or night. Engineers, firemen, conductors, trainmen all come into its hospitable door after a long hard run to find the clean comfort of good meals, bath, comfortable beds, good fellowship awaiting them. There is the peculiar and the successful field of the railroad Y. M. C. A.; perhaps as much as any, the real reason for its pronounced success.

There isn’t a railroad worker arriving at the big passenger terminal—from either the New York Central or the New Haven system—who isn’t welcomed, day or night. Engineers, firemen, conductors, and train crew all come through its inviting doors after a long, tiring run to find the clean comfort of good meals, baths, cozy beds, and friendly company waiting for them. This is the unique and thriving space of the railroad Y.M.C.A.; perhaps more than anything, it’s the real reason for its notable success.

Few railroaders in train service can leave their homes in the morning, “double their runs,” and be home at night. The hard part of the business is that in most cases a man[Pg 420] will have to spend one night, occasionally two nights, out on the run. The difficulties of this are not readily understood without a slight examination. In a large city the railroader finds that it is a shabby sort of a hotel or lodging-house that can come regularly within his scheme of economy. When he strikes the little town, or frequently the big terminal or division freight-yard around which is no town at all, the problem only multiplies. J. M. Burwick, a veteran conductor of the Duluth & Iron Range Railroad, told that problem in his own sincere way last year at a big dinner of railroad men in St. Louis.

Few railroad workers in train service can leave home in the morning, "double their runs," and be back by night. The tough part of the job is that in most cases, a person[Pg 420] will have to spend one night, and sometimes two, out on the job. The challenges of this aren't easily understood without a closer look. In a big city, the railroader often finds that the only hotels or boarding houses within their budget are pretty run-down. When they reach a small town, or often a large terminal or division freight yard without any town around, the problem gets even worse. J. M. Burwick, a seasoned conductor of the Duluth & Iron Range Railroad, shared this struggle in his own heartfelt way last year at a major dinner for railroad workers in St. Louis.

“I left home a beautiful morning in ’72,” said Mr. Burwick. “I went down to Lafayette and to my first boarding-house; and up to that time I don’t think any railroad man ever found a boarding-house except it was tied up to a saloon. I was in a place like that. Another place I was running into was where they made a division point in a corn-field. The company built a large building for the benefit of the men, and then they rented it to be run as a hotel. But the man in charge ran it to make money, and the steak he cut with his razor. I know he did, because it was so thin. At other places we had to sleep in a hot yard, in a hot caboose not fit for a man to try and sleep in; and then we had to stay awake on the road that night.”

“I left home on a beautiful morning in ’72,” said Mr. Burwick. “I headed down to Lafayette and checked into my first boarding house; up until then, I don’t think any railroad worker ever found a boarding house that wasn’t attached to a bar. I ended up in a place like that. Another place I was going to was set up at a junction in a cornfield. The company built a large building for the men’s benefit and then rented it out as a hotel. But the guy running it was more interested in making money, and the steak he served was sliced so thin it was practically see-through. I know he did, because it was that thin. At other places, we had to sleep in a stifling yard or in a caboose that was unfit for anyone to try to sleep in; then we had to stay awake during the journey that night.”

That was Burwick’s testimony as to the conditions just before the coming of the railroad Y. M. C. A. An engineer from the New York Central, a man who had slept many nights in that comfortable club-house at the Grand Central, went up into Canada a few years ago and took an engine on a division running out of Kenora. The only place that a railroad man could find board and lodging in that town at that time was a boarding-house with the saloon attachment, and he was welcome there for but a limited time, unless he was a reasonably liberal patron of the saloon. The engineer—his name is [Pg 421]McCrea—changed that order of things and established a branch of the railroad Y. M. C. A., which in four years gained 300 members and threatened to close the saloons of the place.

That was Burwick’s account of the situation just before the arrival of the railroad Y.M.C.A. An engineer from the New York Central, who had spent many nights in the comfortable clubhouse at Grand Central, went up to Canada a few years ago and took an engine on a division out of Kenora. The only place a railroad worker could find food and shelter in that town at the time was a boarding house that had a bar, and he was only welcome there for a limited time, unless he was a reasonably generous customer at the bar. The engineer—his name is [Pg 421] McCrea—changed that situation and established a branch of the railroad Y.M.C.A., which gained 300 members in four years and threatened to close down the local bars.

 

This is what New York Central McCrea did for
the men of the Canadian Pacific up at Kenora

This is what New York Central McCrea did for the guys from Canadian Pacific in Kenora.

 

A clubhouse built by the Southern Pacific for its men at Roseville, California

A clubhouse built by Southern Pacific for its employees in Roseville, California.

 

The B. & O. boys enjoying the Railroad Y. M. C. A., Chicago Junction

The B. & O. crew having a great time at the Railroad Y. M. C. A., Chicago Junction.

 

The Brooklyn Rapid Transit Company has organized a brass band for its employees

The Brooklyn Rapid Transit Company has created a brass band for its employees.

 

Now you get the reason for the welcome that the railroad-owners gave this work of the Y. M. C. A. It was not the religious idea alone—men differ in their views of that sort of thing—but one of the most stringent of all railroad rules is that prohibiting the use of liquor by the men, or their frequenting bar-rooms. The necessity of that rule appears upon the face of it. But the Canadian railroad could do little toward enforcing it in a place like Kenora, before McCrea, of the New York Central, arrived there. The railroad Y. M. C. A., with its comfortable housing facilities, its vigorous stand for better morals and better men, has made that rule one of the easiest in the book to be strictly observed. That is why the railroad-owners and the railroad heads, whose religious views have sometimes been at variance with those of the Y. M. C. A., have given hearty endorsement to its work along their lines. They like the sort of man it finishes.

Now you understand why the railroad owners welcomed this work of the Y. M. C. A. It wasn't just about the religious aspect—people have different opinions on that—but one of the strictest rules in the railroad industry is the ban on alcohol use by employees and their visits to bars. The need for that rule is obvious. However, the Canadian railroad struggled to enforce it in places like Kenora until McCrea from the New York Central arrived. The railroad Y. M. C. A., with its comfortable housing options and strong advocacy for better morals and better men, has made this rule one of the easiest to enforce. That's why the railroad owners and executives—whose religious beliefs sometimes conflict with those of the Y. M. C. A.—have fully supported its efforts along their routes. They appreciate the type of man it helps create.

So the railroad Y. M. C. A. has grown. It now has some 240 branches reaching from Hawaii, in the West, to some important division points in Eastern Maine. None of these have houses that can be compared, of course, with the comfortable home at the Grand Central Station in New York. In fact, some of them are still housed in crude fashion, in an abandoned shed or depot that some railroad has fitted up as a start in the work, over some store or freight-house perhaps; but each year sees these replaced by neat homes, such as those at Harrisburgh, on the Pennsylvania; at Collinwood, O., on the Lake Shore; at Baltimore, on the B. & O.; at the St. Louis Union Station, and the Williamson, W. Va., on the Norfolk and Western Railway. On a single system—the New York Central—there are 38 [Pg 422]associations, with 27 buildings built for the purpose and valued at $700,000, and a very active membership of 12,799 railroaders. In the national organization membership there are more than 85,000 men, representing every department of the railroad service. An average of 15,500 meals—and mighty good reasonably priced meals they are, too—is served daily, while more than 50,000 railroaders come to the club-houses each twenty-four hours.

So the railroad Y. M. C. A. has expanded. It now has about 240 branches stretching from Hawaii in the West to key division points in Eastern Maine. None of these facilities can compare to the comfortable home at Grand Central Station in New York. In fact, some are still housed in makeshift locations, like an abandoned shed or depot that some railroad has set up as a starting point, maybe above a store or freight house; but each year, these are replaced with nice homes, like those in Harrisburg on the Pennsylvania, Collinwood, OH, on the Lake Shore, Baltimore on the B. & O., the St. Louis Union Station, and Williamson, WV, on the Norfolk and Western Railway. On a single system—the New York Central—there are 38 [Pg 422] associations, with 27 buildings specifically built for this purpose, valued at $700,000, and a very active membership of 12,799 railroad workers. In the national organization, membership exceeds 85,000 men, representing every department of the railroad service. An average of 15,500 meals—and they’re quite good and reasonably priced meals, too—is served daily, while over 50,000 railroaders visit the clubhouses every twenty-four hours.


Beyond the necessity for maintaining the moral fibre of the railroader (and it is astonishing how little maintenance such a corps needs) is the decent necessity of taking care of him in case of illness. Railroading, with all the safety devices that have multiplied in its service within the past quarter of a century, is still a hazardous occupation to the men who are out upon the line. The list of cripples, and the death-list of a twelvemonth, are still appalling things—appalling in the aggregate, fearful in any single concrete case, a case where there may be a helpless wife and little children to be brought into the reckoning.

Beyond the need to uphold the moral integrity of railroad workers (and it’s surprising how little support this group requires) is the essential duty of taking care of them in case they fall ill. Even with all the safety measures that have been introduced over the last twenty-five years, working on the railroad is still a dangerous job for those on the tracks. The number of injured workers and the annual death toll remain shocking—terrifying overall, and heartbreaking in any specific instance, especially if there’s a vulnerable spouse and small children to consider.

The railroads have begun to shoulder their responsibility in this matter. Legislation has helped in the matter but to-day big carriers are preparing to do even more—to pay premiums and carry some form of casualty insurance on each of their employees, who may be engaged in a hazardous part of the work. That thing is going to do more than any other one thing possibly could do. When a big railroad realizes that its bill for premiums is going to be reduced by the addition of many simple protective devices, those devices are going to be instantly adopted. That is the way of railroads, and of business, although it is not to be charged for a single moment that the American railroads have not done much within the past 25 years toward raising the margin of safety for their employees.

The railroads have started to take on their responsibility in this area. Legislation has helped, but today, major carriers are getting ready to do even more—they plan to pay premiums and provide some form of casualty insurance for each of their employees who might be engaged in risky parts of the job. This effort is going to have a greater impact than anything else possibly could. When a large railroad sees that its premium costs will go down by adding several simple safety devices, those devices will be quickly adopted. This is the way railroads operate, and how business works, although it shouldn't be overlooked that American railroads have made significant strides in the past 25 years to improve safety for their employees.

[Pg 423]Of course, the railroaders have long since had their insurance, although the regular life companies look upon them with distrust as risks. They have been forced either to pay high premiums in the regular companies or else to organize insurance of their own. Their brotherhoods have carried forth this work with interest and with skill. These brotherhoods, or unions, of the locomotive engineers, the firemen, the conductors, the trainmen, and several other branches of the service, have been mighty agents, too, in the development of the moral fibre of the American railroader. Lack of space prevents a consideration of each in detail. To do them but simple justice, to sing the epic of the mighty Brotherhood of Locomotive Engineers, for instance (which has only recently finished a great building of its own in Cleveland), would require a volume for itself.

[Pg 423]Of course, railroad workers have had their insurance for a long time, even though regular life insurance companies view them as high-risk. They've had to either pay steep premiums with the standard companies or start their own insurance systems. Their unions have taken on this responsibility with enthusiasm and expertise. These unions, which include locomotive engineers, firemen, conductors, trainmen, and other roles in the industry, have also played a significant role in building the strong character of American railroaders. Due to space limitations, we can't go into detail about each one. To do justice to the incredible Brotherhood of Locomotive Engineers—for example, which just completed a major building in Cleveland—would take a whole book on its own.


But the railroads have not been negligent in this matter. For instance, a man on the Baltimore & Ohio can pay $1.00 a month out of his pay envelope and have $1,000.00 life insurance. He can likewise pay $3.00 a month, and $3,000.00 will be paid his heirs upon his death. The railroad company stands back of this fund and guarantees the insurance. It makes good from its own treasury any deficit or shortage that might be incurred in its operation.

But the railroads haven’t ignored this issue. For example, a worker on the Baltimore & Ohio can pay $1.00 a month from his paycheck and get $1,000.00 in life insurance. He can also pay $3.00 a month, and his heirs will receive $3,000.00 upon his death. The railroad company backs this fund and guarantees the insurance. It covers any deficit or shortage that might occur from its own funds.

For twenty years the Pennsylvania has conducted a similar work, under the title of the Voluntary Relief Department. Membership in this is, as the name indicates, purely voluntary, the road’s employees being admitted, after favorable physical examination, up to the age of 45 years and 6 months. The Pennsylvania Railroad Company in this instance also stands as guarantor of the insurance fund.

For twenty years, the Pennsylvania has been running a similar program called the Voluntary Relief Department. As the name suggests, joining is completely voluntary; employees of the railroad can enroll, as long as they pass a physical exam and are under the age of 45 years and 6 months. In this case, the Pennsylvania Railroad Company also acts as the guarantor of the insurance fund.

A close examination of it in some detail may interest. The following table shows the detail—the five classes into which employees may enter:

A close look at it in some detail might be intriguing. The table below displays the specifics—the five categories that employees can enter:

    1st
Class
  2nd
Class
  3rd
Class
  4th
Class
  5th
Class
Monthly pay   Any
rate
  $35 or
more
  $55 or
more
  $75 or
more
  $95 or
more
Contributions per month:
Class   $0.75   $1.50   $2.25   $3.00   $3.75
Additional Death Benefit, equal death benefits of class:
Taken at not over 45 years of age   .30   .60   .90   1.20   1.50
Taken at over 45 years and not over 60 years of age   .45   .90   1.35   1.80   2.25
Taken at over 60 years of age   .60   1.20   1.80   2.40   3.00
Disablement benefits per day, including Sundays and holidays:
Accident:
First 52 weeks   .50   1.00   1.50   2.00   2.50
After 52 weeks   .25   .50   .75   1.00   1.25
Sickness:
After first three days and not longer than 52 weeks   .40   .80   1.20   1.60   2.00
After 52 weeks   .20   .40   .60   .80   1.00
Death Benefits:
For Class   250.00   500.00   750.00   1000.00   1250.00
Additional that may be taken   250.00   500.00   750.00   1000.00   1250.00

An employee, however, who is under forty-five years of age, who has been five years in the service and a member of the relief fund for one year, may enter any higher class than that determined by his pay, upon passing satisfactory physical examination.

An employee who is under 45 years old, has been with the company for five years, and has been a member of the relief fund for one year can move up to any higher class than their current pay level, as long as they pass a satisfactory physical exam.

Payments from the fund vary from forty cents per day for sickness and fifty cents for accident in the service, for members in the first class, to $2.00 per day for sickness and $2.50 for accident with a death benefit of from $250.00 to $2,500.00, according to class of membership and death benefit held.

Payments from the fund range from forty cents a day for illness and fifty cents for an accident while on duty for first-class members, to $2.00 a day for illness and $2.50 for an accident, along with a death benefit that varies from $250.00 to $2,500.00, depending on the membership class and the death benefit selected.

Since the fund has been in operation, the following[Pg 425] payments have been made, to December 31, 1909, inclusive:—

Since the fund started operating, the following[Pg 425] payments have been made, up to and including December 31, 1909:—

ForAccident death benefits   $2,185,343.40
 Sickness death benefits   5,914,811.18
 Accident disablement benefits   4,076,636.89
 Sickness disablement benefits   7,855,069.73
 Superannuation allowances   415,367.55
 Operating expenses   3,207,131.06
 Total   $23,654,359.81

During the same period, the Pennsylvania has contributed to the fund in operating expenses, gratuities, etc., exclusive of interest, the following:

During the same period, Pennsylvania has added to the fund in operating expenses, tips, etc., not including interest, the following:

For Operating expenses   $3,207,131.06
Special payment, etc.   424,571.91
For deficiencies   733,913.89
Total   $4,365,616.86

In addition to what the Pennsylvania is doing in the payment of the pensions and contributions for the maintenance of the relief fund, the relief and pension departments have the use of the telegraph and the train service free of charge; and in case of accident in the service to employees, free surgical and hospital attendance is furnished, and, where necessary, artificial limbs or other appliances, without cost to the employee. No figures are available as to the cost of surgical attendance, or the furnishing of artificial limbs, but it is conservatively estimated by the Pennsylvania officers as equalling the amount paid for the operation of the relief department.

In addition to what Pennsylvania is doing regarding pension payments and contributions for maintaining the relief fund, the relief and pension departments can use telegraph and train services free of charge. In case of an accident affecting employees, they receive free surgical and hospital care, and, if needed, artificial limbs or other devices at no cost to the employee. There are no available figures on the cost of the surgical care or the provision of artificial limbs, but Pennsylvania officials estimate it conservatively matches the amount spent on running the relief department.

The modern railroad does not wait, however, for a man to become injured or to die before assuming any responsibility for his care. There may come a day when the burden of years makes him a little less fit for the strenuous service of railroading. It is Nature’s way of telling man that he has labored well and that he is entitled to a rest. In other days, the railroad recognized this in a rather informal way. It took its veteran employees, [Pg 426]retired them into a comfortable ease, and had the paymaster send them checks each month for a part of their old wages. Out of that custom the railroad pension system was born, only with this sharp distinction: In the old way the man was taught to believe his monthly check a favor or gratuity on the part of the railroad; under the pension system he comes to know it, not as an act of charity but as his right, a right earned by long hard years of faithful service.

The modern railroad doesn’t wait for a person to get hurt or die before taking responsibility for their care. There may come a time when the years make them a bit less capable of handling the demanding work of railroading. It's Nature's way of letting a person know they've worked hard and deserve a break. In the past, the railroad acknowledged this in a more casual way. It took its veteran workers, [Pg 426]retired them comfortably, and had the paymaster send them checks each month as a portion of their previous wages. From that practice, the railroad pension system was created, but with a clear difference: In the old way, workers were made to feel that their monthly check was a favor or gift from the railroad; with the pension system, they come to understand it not as an act of charity, but as their right—a right earned through many years of dedicated work.

This idea has begun to be recognized as fundamental by railroad managers. Directors and officers now realize that the pension fund and some of these other features that we have just considered, are causes directly contributing to the efficiency of the railroad. The policy is merely one of good management. Again, let us see the way the Pennsylvania handles this matter, not because the Pennsylvania is alone in this thing, but rather because it is one of the largest and most distinctive of American railroads, and almost a pioneer in this work. Before it began paying pensions to retired employees, the Pennsylvania had already long conducted a relief fund and a savings fund, and had contributed to libraries and railroad branches of the Y. M. C. A.

This idea has started to be seen as essential by railroad executives. Directors and officers now understand that the pension fund and some of the other aspects we've just discussed directly contribute to the efficiency of the railroad. This policy is simply a matter of good management. Once again, let's look at how the Pennsylvania railroad addresses this issue, not because it’s the only one doing this, but because it is one of the largest and most notable American railroads and a pioneer in this effort. Before it began providing pensions to retired employees, Pennsylvania had already been running a relief fund and a savings fund for a long time, and had also contributed to libraries and the railroad branches of the Y. M. C. A.

The pensions are paid entirely by the company. In the year 1909, for instance, $594,000 was paid out to the men who had retired between the ages of 65 and 70. From the time the fund was established until the end of 1909, appropriations for it amounted to more than $4,000,000, now paid to some 2,300 men annually.

The pensions are fully funded by the company. For example, in 1909, $594,000 was distributed to men who retired between the ages of 65 and 70. Since the fund was created up until the end of 1909, contributions totaled over $4,000,000, now benefiting around 2,300 men each year.

Employees may retire for age at 70, or for physical incapacitation between 65 and 69. If they have been in the service as long as 30 years, they are granted an allowance based on one per cent of the monthly wages for each year of service. The percentage is based on the wages received for the ten years preceding retirement.

Employees can retire at age 70 or for physical incapacity between the ages of 65 and 69. If they have served for up to 30 years, they receive an allowance calculated at one percent of their monthly wages for each year of service. This percentage is determined by the wages earned during the ten years prior to retirement.

Thus, if an engineer, or a brakeman, or a fireman, has served the Pennsylvania 30 years, he may retire between[Pg 427] 65 and 70 and receive not less than 30 per cent of his monthly wages during the last 10 years of work.

Thus, if an engineer, a brakeman, or a fireman has worked for the Pennsylvania for 30 years, he can retire between[Pg 427] 65 and 70 and get at least 30 percent of his monthly wages from the last 10 years of work.

The other railroads using the pension scheme have followed these general outlines for their work. It has become an established feature of railroad operation, and recently a second vice-president was created on the Baltimore & Ohio for the express purpose of handling the company’s relief work. Sometimes the railroad organizes savings-funds for employees, paying from three and one-half to as high as five per cent on their deposits, limiting these to something like a hundred dollars a month, and making every agent on the system a depositary of the fund.

The other railroads using the pension system have followed these general guidelines in their operations. It has become a standard part of railroad management, and recently the Baltimore & Ohio created a second vice-president position specifically to manage the company’s relief efforts. Sometimes, the railroad sets up savings funds for employees, offering interest rates from three and a half to as high as five percent on their deposits, limiting these to about a hundred dollars a month, and designating every agent on the system as a fund depositary.


The street railroad systems in the large cities, together with a few of the larger interurban systems, have recently begun to adopt systematic methods of keeping in touch with their employees. The Brooklyn Rapid Transit Company, operating a great system in a part of metropolitan New York, and employing more than 15,000 men, was a pioneer in this work. It found that while the railroad Y. M. C. A. was efficient for the club-house work on steam railroads, there were local conditions in Brooklyn that made it best for the company to build and operate its own club-houses.

The streetcar systems in major cities, along with some larger intercity systems, have recently started to implement organized ways to stay connected with their employees. The Brooklyn Rapid Transit Company, which operates a vast network in a part of metropolitan New York and employs over 15,000 people, was a leader in this initiative. It discovered that while the railroad YMCA worked well for club activities on steam railroads, local circumstances in Brooklyn made it more effective for the company to create and manage its own clubhouses.

The first of these was remodelled from an old car-barn. It became a very interesting club, with reading-rooms, baths, a barber-shop, a gymnasium, class-rooms for evening study, and a theatre, seating some 1,200 folk. For the theatre the railroad hires vaudeville actors, and gives its great semi-official family free entertainments—followed by dancing and refreshments. On very especial nights the talent is furnished entirely by the trolley-men and very effective talent it is, too. On all nights the music is furnished by the Brooklyn Rapid Transit band, made up entirely of street-car men and men from the elevated roads of the system. The railroad company has[Pg 428] furnished the music, the uniforms, the instruments, and the directors—all that the men have had to furnish is their time and interest, and these they have furnished in such good measure that there is a waiting-list now large enough to equip a second full brass band.

The first one was transformed from an old car barn. It became a really interesting club, featuring reading rooms, baths, a barbershop, a gym, classrooms for evening studies, and a theater that seats about 1,200 people. For the theater, the railroad hires vaudeville performers and provides its great semi-official family with free entertainment—which is followed by dancing and snacks. On special nights, the talent is entirely sourced from the trolley workers, and they are quite talented too. Every night, the music is provided by the Brooklyn Rapid Transit band, composed entirely of streetcar operators and men from the elevated rail lines. The railroad company has[Pg 428] supplied the music, the uniforms, the instruments, and the directors— all the men had to contribute was their time and interest, which they have given in such abundance that there is now a waiting list large enough to form a second complete brass band.

The Brooklyn system has also begun to establish model restaurants in its outlying barns, where clean and good food is furnished to the men at cost. The street railroad is, in some such cases as these, confronted with a steam railroad problem. Many of the big car-barns are in sparsely settled suburbs of the city where the only eating-places have been saloons or their adjuncts. The street railroad can no more afford to have its men in saloons, than its bigger brother. To take from them the one decent excuse for being in such places it is establishing its restaurants, where the men can have cleaner and better food than in the saloons, and without the risk to the railroad.

The Brooklyn system has started to set up model restaurants in its outlying facilities, providing clean, good food to the workers at cost. In some cases, the street railroad is dealing with a steam railroad issue. Many of the large car-barns are located in sparsely populated suburbs of the city, where the only dining options have been bars or similar establishments. The street railroad can't afford to have its workers in bars, just like its larger counterpart. To eliminate the one reasonable reason for being in those places, it is opening its own restaurants, where the workers can enjoy cleaner and better food than they would find in bars, without the risk to the railroad.

The Brooklyn road and the other large systems have adopted the relief and pension funds; the idea seems to spread as rapidly among the electric as it did among the steam railroads. Some of them have added odd and efficient “kinks” of their own. For instance, the Boston Elevated Railway makes presents of gold at New Year’s Day, ranging from $20 to $35 each, to each of its men who has a clean record for courtesy to patrons, and Boston gains a reputation through that for the uniform courtesy of her trolley-men. The Boston Elevated has also inaugurated a policy of giving free legal advice to each of its employees who may need it. It has always been a perquisite of high railroad officers to avail themselves of the road’s legal department for their personal needs. Under the Boston plan this perquisite is extended to every man on the road—the young motorman who had foolishly gone to a loan shark, and who is now being harried by him; the old conductor who wishes to convey a house or draw a will. The road’s legal department[Pg 429] will advise him sincerely, in his own best interest. It will draw up his legal papers, do anything for him except take his case into court, and even then it will advise an honest and capable attorney for him. As for that motorman who went to the loan shark when he found an immediate need of fifty dollars, the road stands ready to advance him the money upon good cause, and will charge him only a nominal rate of interest until it has gradually repaid itself from his wages. His division superintendent is empowered to hear his story with sympathetic ear, and to arrange for the loan.

The Brooklyn road and other major systems have started relief and pension funds; this idea seems to be spreading as quickly among electric railways as it did with steam railroads. Some have added their own unique and effective “twists.” For example, the Boston Elevated Railway gives cash gifts on New Year’s Day, ranging from $20 to $35 each, to any employee who has a clean record for courtesy to passengers, which helps Boston earn a reputation for the consistent courtesy of its trolley operators. The Boston Elevated has also started a policy of offering free legal advice to any employee who might need it. In the past, high-level railroad executives have had the benefit of using the railroad's legal department for their personal matters. With the Boston plan, this benefit is now available to every employee on the road—like the young motorman who made the mistake of going to a loan shark and is now being harassed by him, or the older conductor who wants to transfer ownership of a house or draft a will. The road’s legal department[Pg 429] will provide him with genuine advice, looking out for his best interest. It will prepare his legal documents and assist him with anything except representing him in court, and even in that case, it will recommend a trustworthy and competent attorney for him. As for the motorman who went to the loan shark because he needed fifty dollars urgently, the road is prepared to lend him the money upon valid reasons and will only charge him a minimal interest rate until he has gradually repaid it from his wages. His division superintendent is authorized to listen to his situation sympathetically and arrange the loan.

Employees’ magazines have been decided factors in both bringing and keeping the railroad in touch with its army of men. The Erie was a pioneer in this work five years ago; the plan has since been adopted with signal success by the Northwestern, the Illinois Central, the Santa Fe, the Pere Marquette, and some other lines. These little magazines, made interesting enough in a general way to catch and hold the attention of their readers, are sent out each month to every man on the system with his pay-check.

Employees' magazines have become crucial for connecting and engaging the railroad with its workforce. The Erie was a trailblazer in this effort five years ago; since then, the plan has been successfully adopted by the Northwestern, the Illinois Central, the Santa Fe, the Pere Marquette, and other lines. These small magazines, designed to be interesting enough to capture and maintain the readers' attention, are distributed monthly to every employee along with their paychecks.

They spread railroad interest and railroad enthusiasm among their readers. On one page they tell of styles for the engineer’s wife, and on the next they show an economical use of coal for the engineer; and so they may help to pay their way. They tell of errors and mistakes among the railroad’s employees, without mentioning names, so that men may profit by them and act differently. But they print the names of the railroaders who do the good things, the novel things, the practical things, the economical things, the heroic things, out along the line. And this roll of honor is a long one.

They spread interest in railroads and excitement about them among their readers. On one page, they discuss fashion for the engineer’s wife, and on the next, they highlight efficient coal usage for the engineer, which helps to support their efforts. They share stories of errors and mistakes made by railroad employees without naming anyone, so that people can learn from them and do better. However, they proudly feature the names of railroad workers who achieve great things, innovative things, practical things, cost-effective things, and brave things along the line. And this list of commendable individuals is quite extensive.

But it is not always in the big things that a railroad keeps in touch with its men, sometimes it is in very small things. Some time ago, a division superintendent on the Erie Railroad decided that for each of his engineers who kept his engine in particularly good order for a given[Pg 430] length of time, he would have the number plate on the front of the boiler painted in red. “We will have the Order of the Red Spot,” laughed Superintendent Parsons, of the Susquehanna Division, as he signed a bulletin announcing the thing. Now that was a little thing. The cost of painting that red spot on the breast of some proud locomotive was but nominal; but listen to the result!

But it’s not just the big things that a railroad connects with its workers; sometimes it’s the little things. Recently, a division superintendent on the Erie Railroad decided to reward each of his engineers who kept their engine in particularly good shape for a certain[Pg 430] period of time by having the number plate on the front of the boiler painted red. “We’ll have the Order of the Red Spot,” laughed Superintendent Parsons from the Susquehanna Division as he signed off on a bulletin about it. Now, that was a small gesture. The cost of painting that red spot on the front of some proud locomotive was minimal; but just listen to the result!

A big Erie officer was up the line a few months later, and was loafing in a junction-town on the Susquehanna Division, waiting for a through train. He walked down to the end of the station platform and there stood a passenger locomotive waiting to take a train in the other direction. It belonged to the proud Order of the Red Spot, an order of which this particular officer had not heard; and the engineer was already about it with his long-handled oil-can. The officer did not reveal his identity, but said:

A large Erie officer was down the line a few months later, hanging out in a junction town on the Susquehanna Division, waiting for a train to pass through. He strolled to the end of the station platform, where he saw a passenger locomotive ready to head in the opposite direction. It was part of the exclusive Order of the Red Spot, which this officer had never heard of; the engineer was already busy with his long-handled oil can. The officer didn't share who he was, but said:

“Waiting to take out a special?”

“Waiting to cash out a special?”

The engineer did not look up, but said:

The engineer didn’t look up, but said:

“We carry forty-six over the division.”

“We're carrying forty-six over the division.”

“I didn’t think that forty-six was due for two hours yet,” said the railroad officer.

“I didn’t think that forty-six was scheduled for another two hours,” said the railroad officer.

“She is not,” answered the engineer, “but I’ve been down here an hour and a half already fussing with this baby to have her in shape. You may notice that she belongs to the Order of the Red Spot.”

“She isn’t,” replied the engineer, “but I’ve been down here for an hour and a half already tinkering with this thing to get it ready. You might notice that it belongs to the Order of the Red Spot.”

Then that particular man came to know about the Red Spots. All the way back to Jersey City he kept looking for Red Spots, and every time he saw one, he saw an engine slick and clean, as if she had just come from the shops. That set him to thinking; and after he was done thinking, Parsons was promoted in service, and the Order of the Red Spot was established for the system. There has been an exalted division made of that order recently. When a man can be assigned to one engine and he brings her into the Red-Spot class and keeps her there, the railroad dedicates that engine to him for the rest of his lifetime[Pg 431] upon the system. His name, in gilt letters, goes upon the cab-panel of the engine, whereas in other days you used to see those of statesmen and of railroad-owners; and there it stays until the engine goes to the scrap-heap. The other day the first of these engines, drawing a Waldwick local, pulled into the Jersey City passenger terminal; on its cab was “Harvey Springstead” so large and clear that you could read it across the yard; in the cab-window was Harvey Springstead, prouder for that moment than any earthly prince or potentate.

Then that guy found out about the Red Spots. On his way back to Jersey City, he kept an eye out for Red Spots, and every time he spotted one, he saw an engine shiny and clean, as if it had just come from the shop. That got him thinking; and after he finished thinking, Parsons got a promotion, and the Order of the Red Spot was created for the system. Recently, there’s been an elevated division made in that order. When a person is assigned to one engine and keeps it in the Red-Spot class, the railroad dedicates that engine to him for the rest of his life[Pg 431] within the system. His name, in gold letters, goes on the cab panel of the engine, while in the past, you would see the names of statesmen and railroad owners; and it stays there until the engine is sent to the junkyard. The other day, the first of these engines, pulling a Waldwick local, came into the Jersey City passenger terminal; on its cab was “Harvey Springstead” in such large and clear letters that you could read it across the yard; in the cab window was Harvey Springstead, prouder in that moment than any earthly prince or leader.

Sometimes the competitive idea is the best to foster to accomplish results from the men, and to bind them and the road a bit closer together. We have seen how a fortnight of “T. B. M. F.” repairs to a locomotive has been quickened down under contest to 13 hours and 34 minutes. Many of the more successful railroads began some years ago to institute annual contests between their section-bosses. The section-boss who kept his stretch of the right-of-way in cleanest, trimmest shape for a twelvemonth got a black and gold sign at his hand-car house, so big that folk who rode in the fast expresses could read the honor that it conferred upon him. Sometimes he gets more—a trip pass for his wife and himself to some distant point, or even a cash prize. Annually the superintendent of maintenance may run a special train, with a specially devised observation grandstand at its rear or pushed ahead of the engine. On that grandstand sit all the section bosses and other track maintenance experts. They see the other fellow’s sections—and their own; and some time on that trip there is a little dinner and the awarding of the prizes.

Sometimes, the best way to encourage men to achieve results and to bring them together is through competition. We've seen how a two-week period of “T. B. M. F.” repairs on a locomotive was sped up to 13 hours and 34 minutes due to competition. Many successful railroads started annual contests among their section bosses several years ago. The section boss who keeps his section of the right-of-way the cleanest and most well-kept for a year receives a black and gold sign at his hand-car house, large enough for people on the fast expresses to read the honor it gives him. Occasionally, he receives more—a trip pass for himself and his wife to a distant location or even a cash prize. Each year, the superintendent of maintenance may organize a special train with a specially designed observation grandstand at the back or in front of the engine. All the section bosses and other track maintenance experts sit on that grandstand. They observe both their sections and those of others; and at some point during the trip, there’s a small dinner followed by the awarding of the prizes.

Do not even dare to think that these things count for little upon the railroad. They are mighty factors in the maintenance of one of its very greatest factors, the human one.

Do not even think for a moment that these things matter little on the railroad. They are crucial to supporting one of its most important factors, the human element.

 

 


CHAPTER XXVII

THE COMING OF ELECTRICITY

The Arrival of Electricity

Electric Street Cars—Suburban Cars—Electric Third-rail from Utica to Syracuse—Some Railroads Partially Adopt Electric Power—The Benefit of Electric Power in Tunnels—Also at Terminal Stations—Conditions Which Make Electric Traction Practical and Economical—Hopeful Outlook for Electric Traction—The Monorail and the Gyroscope Car, Invented by Louis Brennan—A Similar Invention by August Scherl.

Electric Streetcars—Suburban Vehicles—Electric Third-rail System from Utica to Syracuse—Some Railroads Use Electric Power Partially—The Benefits of Electric Power in Tunnels—Also at Train Stations—Factors That Make Electric Traction Efficient and Affordable—A Bright Future for Electric Traction—The Monorail and Gyro Car, Invented by Louis Brennan—A Comparable Invention by August Scherl.

 

It is barely more than a quarter of a century since electricity first became practical for use as a motive power upon railroads. The early experiments of Thomas A. Edison at Menlo Park, N. J., and upon the now abandoned railroad up Mount McGregor, N. Y., soon gave way to real electric street railroads in Montgomery, Ala., in Richmond, Va., and from Brooklyn to Jamaica, N. Y. These, in turn, gave way to still better forms of electric traction, until the trolley has not only all but entirely driven the horse-car and the cable-car from city streets, but has performed a notable new transportation function in giving quick communication from one town to another in the well-settled portions of the country. These enterprises are quite outside of the province of this book; the cases where the electric locomotive and electric motor-car have usurped the steam locomotive upon its own rails are pertinent.

It has been just over 25 years since electricity became a viable power source for railroads. The early experiments by Thomas A. Edison in Menlo Park, NJ, and on the now-defunct railroad up Mount McGregor, NY, soon led to the establishment of real electric street railways in Montgomery, AL, Richmond, VA, and from Brooklyn to Jamaica, NY. These developments then progressed to even better forms of electric traction, with the trolley not only nearly eliminating horse-drawn and cable cars from city streets but also providing a significant new transportation option by facilitating quick travel between towns in well-populated areas. These projects are outside the scope of this book; however, cases where electric locomotives and electric motor cars have taken over the role of steam locomotives on their own tracks are relevant.

As soon as the electric railroad had begun to reach out into the country from the sharp confines of the towns, the steam railroad men began to take interest. It would have been even better for them if some of them had taken sharper interest at the beginning. But the few men who were long-sighted enough a dozen years ago to see the[Pg 433] development possibilities of a form of traction that was comparatively inexpensive to install and to operate have been repaid for their sagacity. These men began a dozen years ago to wonder if electricity could not be brought to the service of the long-established steam railroad.

As soon as the electric railroad started to expand into the countryside from the tight boundaries of the towns, the steam railroad workers began to take notice. It would have been even better for them if some had been more proactive from the start. However, the few who were forward-thinking enough a dozen years ago to recognize the[Pg 433] potential of a traction method that was relatively low-cost to set up and maintain have been rewarded for their insight. These individuals began to wonder if electricity could be integrated into the long-established steam railroad system a dozen years ago.

In most cases the short suburban steam roads outside of large cities, which were as apt to be operated by “dummy engines” as by standard locomotives, were the first to be electrified, and in these cases they usually became extensions of the then novel trolley lines. Folk no longer had to come in upon a poky little “dummy train” of uncertain schedule and decidedly uncertain habits, and then transfer at the edge of the crowded portion of the city to horse-cars. They could go flying from outer country to the heart of the town in half an hour, and upon frequent schedule, and the business of building and booming suburbs was born. After these roads had been developed, other steam lines began to study the situation. A little steam road that had wandered off into the hills of Columbia County from Hudson, N. Y., and had led a precarious existence, extended its rails a few more miles and became the third-rail electric line from Albany to Hudson, and a powerful competitor for passenger traffic of a large trunk-line railroad. The New York, New Haven, & Hartford found the electric third-rail of good service between two adjacent Connecticut cities, Hartford and New Britain; the overhead trolley a good substitute for the locomotive on a small branch that ran a few miles north from Stamford, Conn.

In most cases, the short suburban steam railways outside of big cities, which were just as likely to be run by “dummy engines” as by regular locomotives, were the first to switch to electric power, and they often became extensions of the then-new trolley lines. People no longer had to rely on a slow “dummy train” with an unpredictable schedule and habits, and then transfer at the edge of the busy part of the city to horse-drawn carriages. They could travel quickly from the outskirts to the city center in just half an hour, frequently and conveniently, and thus the boom in building suburbs began. After these lines were developed, other steam railways started to take notice. A small steam line that had strayed into the hills of Columbia County from Hudson, N.Y., and had struggled for survival, extended its tracks a few more miles and became the electric third-rail line from Albany to Hudson, becoming a strong competitor for passenger traffic against a major trunk-line railroad. The New York, New Haven, & Hartford found the electric third-rail effective between two nearby Connecticut cities, Hartford and New Britain; the overhead trolley worked well as a substitute for the locomotive on a small branch that ran a few miles north from Stamford, Conn.

But the problems of electric traction for regular railroads were somewhat complicated, and the big steam roads rather avoided them until they were forced upon their attention. The interurban roads had spread too rapidly in many, many cases, where they were made the opportunities for such precarious financing as once distinguished the history of steam roads—and they had in most of these cases made havoc with thickly settled stretches of[Pg 434] branch lines and main lines. In a great many cases the steam roads have had to dig deep into their pockets and buy at good stiff prices the very roads the building of which they might have anticipated with just a little forethought.

But the challenges of using electric traction on regular railroads were pretty complex, and the major steam railroads tended to steer clear of them until they had no choice but to address the issue. Interurban railroads expanded too quickly in many situations, which became a chance for risky financing reminiscent of the early days of steam railroads—and in most cases, they caused chaos in densely populated areas along[Pg 434] branch lines and main lines. As a result, many steam railroads had to dig deep into their pockets and pay high prices for the very tracks they could have anticipated building with a bit of foresight.

The New York Central & Hudson River took such forethought after some of its profitable branches in western New York had been paralleled by high-speed trolleys, and a very few years ago installed the electric third-rail on its West Shore property from Utica to Syracuse, 44 miles. The West Shore is one of the great tragedies in American railroading. Built in the early eighties from Weehawken (opposite New York City) to Buffalo, it had apparently no greater object than to parallel closely the New York Central and to attempt to take away from the older road some of the fine business it had held for many years. After bitter rate-war, the New York Central, with all the resources and the ability of the Vanderbilts behind it, won decisively, and bought its new rival for a song. But a property so closely paralleling its own tracks has been practically useless to it all the way from Albany to Buffalo, save as a relief line for the overflow of through freight.

The New York Central & Hudson River planned ahead after some of its profitable branches in western New York were matched by high-speed trolleys. A few years ago, it installed an electric third-rail on its West Shore line from Utica to Syracuse, a distance of 44 miles. The West Shore represents one of the great tragedies in American railroading. Built in the early 1880s from Weehawken (across from New York City) to Buffalo, it seemed to exist for no better purpose than to closely parallel the New York Central and attempt to capture some of the lucrative business that the older route had held for many years. After a bitter rate war, the New York Central, backed by the resources and expertise of the Vanderbilts, won decisively and purchased its new competitor for a low price. However, a property so closely paralleling its own tracks has been practically useless for it all the way from Albany to Buffalo, except as an alternative route for overflow freight.

So the West Shore tracks for high-class high-speed through electric service from Utica to Syracuse was a happy thought. Under steam conditions only two passenger trains were run over that somewhat moribund property in each direction daily, while the two trains of sleeping-cars passing over the tracks at night were of practically no use to the residents of those two cities. Under electric conditions, there is a fast limited service of third-rail cars or trains, leaving each terminal hourly; making but two stops and the run of over 44 miles in an hour and twenty minutes. There is also high-speed local service, and the line has become immensely popular. By laying stretches of third and fourth tracks at various [Pg 435]points, the movement of the New York Central’s overflow through freight has not been seriously incommoded. The electric passenger service is not operated by the New York Central, but by the Oneida Railways Company, in which the controlling interests of the steam road have large blocks of stock.

So, the West Shore tracks offering high-quality, high-speed electric service from Utica to Syracuse was a great idea. When it was steam-powered, only two passenger trains ran each day in both directions over that somewhat outdated route, and the two sleeper trains passing through at night were basically useless to the people in those two cities. With electric service, there’s now a fast, limited service of third-rail cars or trains that leave every hour from each terminal; they make just two stops and cover the over 44-mile distance in an hour and twenty minutes. There’s also a high-speed local service, and the line has become extremely popular. By adding stretches of third and fourth tracks at various [Pg 435]points, the movement of overflow freight from the New York Central hasn't been significantly disrupted. The electric passenger service is handled not by the New York Central but by the Oneida Railways Company, which owns significant shares of the steam road.

 

A high-speed electric locomotive on the Pennsylvania bringing a through train out
of the tunnel underneath the Hudson River and into the New York City terminal

A speedy electric train on the Pennsylvania line is bringing a through train out of the tunnel under the Hudson River and into the New York City terminal.

 

High-speed direct-current locomotive built by the Westinghouse Company
for the terminal service of the Pennsylvania Railroad, in New York

High-speed direct current locomotive created by the Westinghouse Company
for terminal service at the Pennsylvania Railroad in New York

 

Two triple-phase locomotives of the Great Northern Railway helping
a double-header steam train up the grade into the Cascade Tunnel

Two triple-phase locomotives from the Great Northern Railway are helping a double-header steam train climb the slope into the Cascade Tunnel.

 

The outer shell of the New Haven’s freight locomotive
removed, showing the working parts of the machine

The outer casing of New Haven's freight locomotive has been removed, exposing the machine's internal components.

 

Similarly, the Erie Railroad disposed of a decaying branch of its system, running from North Tonawanda to Lockport, to the Buffalo street railroad system, although reserving for itself the freight traffic in and out of Lockport. The Buffalo road installed the overhead trolley system, and now operates an efficient and profitable trolley service upon that branch.

Similarly, the Erie Railroad sold off a deteriorating part of its network, running from North Tonawanda to Lockport, to the Buffalo street railroad system, while keeping the freight traffic in and out of Lockport for itself. The Buffalo road set up the overhead trolley system and now operates a reliable and profitable trolley service on that route.

Perhaps it was because the Erie saw the application of these ideas, and decided that it was better to take its own profits from electric passenger service than to rent its branches again to an outside company; and perhaps because it also foresaw the coming electrification of its network of suburban lines around New York, and wished to test electric traction to its own satisfaction; but five years ago it changed the suburban service of its lines from the south up into Rochester from steam to electric.

Maybe it was because the Erie recognized the benefits of these ideas and figured it was better to keep the profits from electric passenger service rather than lease its branches to another company; and maybe it also anticipated the upcoming electrification of its suburban lines around New York, wanting to evaluate electric traction on its own terms. But five years ago, it switched the suburban service of its lines from the south up to Rochester from steam to electric.

It is now preparing to continue this work further. The Pennsylvania, while its great new station in New York was still a matter of engineer’s blue prints, began practical experiments with electric traction in the flat southern portion of New Jersey. It owned a section of line ideally situated in every respect for such experiments, its original and rather indirect route from Canada to Atlantic City, which had since been more or less superseded by a shorter “air line” route. The third-rail was installed, and the new line became at once popular for suburban traffic in and out of Philadelphia and for the great press of local traffic between Philadelphia and Atlantic City. Of the success of that move on the part of the Pennsylvania there has never been the slightest question. Regular trains have[Pg 436] been operated for several years over this route at 60 miles an hour, and not the slightest difficulty has been found in maintaining the schedules.

It is now getting ready to move forward with this project. The Pennsylvania, while its impressive new station in New York was still just an engineer's blueprint, started practical tests with electric traction in the flat southern part of New Jersey. It had a section of track perfectly suited for these tests, its original and somewhat roundabout route from Canada to Atlantic City, which had since been largely replaced by a shorter “air line” route. The third rail was set up, and the new line quickly became popular for suburban traffic in and out of Philadelphia, as well as for the heavy local traffic between Philadelphia and Atlantic City. There has never been any doubt about the success of this initiative by the Pennsylvania. Regular trains have[Pg 436] been running on this route at 60 miles per hour for several years, and there have been no issues maintaining the schedules.

But nowhere has the substitution of electric locomotive for the steam worked greater comfort for the railroad passenger—to say nothing, of the raising of that somewhat intangible factor of safety—than in long tunnels. The Baltimore & Ohio, which was a pioneer among the steam railroads in the use of electric locomotives, began to use them in 1896 in its great tunnel that pierces the very foundations of the city of Baltimore. That system, once adopted, became permanent. What was at one time a fearful summer experience between Camden Station and Mount Royal Station in that city has become merely a pleasant novelty upon the trip.

But nowhere has replacing steam engines with electric locomotives made train travel more comfortable for passengers—besides improving that somewhat hard-to-define sense of safety—than in long tunnels. The Baltimore & Ohio, which was a pioneer among steam railroads in using electric locomotives, started using them in 1896 in its major tunnel that goes through the very foundations of Baltimore. That system, once adopted, became permanent. What used to be a dreadful summer experience between Camden Station and Mount Royal Station in the city has now turned into a pleasant novelty during the trip.

What could be done at Baltimore has been done under the Detroit River, twice. The Grand Trunk pierced underneath that stream in 1890, by a single-track tunnel 6,000 feet in length, in which for seventeen years both freight and passenger trains were hauled by special locomotives, fitted for the burning of anthracite coal. Although these engines rendered rather satisfactory service, it was found desirable to substitute electric locomotives for them in order to remove the limitations of haulage capacity in the tunnel; for it is a known fact that electric trains can be operated much more rapidly and also more closely together than steam. The change obviated the danger and inconvenience due to locomotive gases in the tunnel. The electric locomotives first went into service in February, 1908. The tunnel is now clean, well-lighted, and safe to work in; and trains of much greater length than before can be hauled, thus relieving the congestion in the freight-yards on both sides of the river.

What has been done in Baltimore has also been accomplished under the Detroit River, twice. The Grand Trunk created a tunnel beneath that river in 1890, with a single-track tunnel that’s 6,000 feet long, where for seventeen years both freight and passenger trains were pulled by special locomotives designed for burning anthracite coal. While these engines provided fairly reliable service, it became necessary to replace them with electric locomotives to overcome the limitations of hauling capacity in the tunnel. It’s well known that electric trains can operate much faster and more closely together than steam engines. This change eliminated the risks and issues related to locomotive gases in the tunnel. The electric locomotives were first put into service in February 1908. The tunnel is now clean, well-lit, and safe to work in; and trains that are much longer than before can be moved through it, reducing congestion in the freight yards on both sides of the river.

Similarly, electric locomotives have become the tractive power in the great new tunnel which the Michigan Central has just completed across the Detroit River at Detroit, and upon the Cascade Tunnel where the Great[Pg 437] Northern Railroad pierces one of the great ranges of the Western Divide. The Cascade Tunnel is interesting from the fact that it is entirely built upon a heavy grade of 1.7 per cent for its length of more than three miles. The steam locomotives are cut out from the service, while on the heavy up-grade of the tunnels an electric locomotive, of tremendous pulling power, will carry even the heaviest freights through the bore at an average speed of fifteen miles an hour. These Cascade Tunnel locomotives are the only ones in the country taking alternating current at triple phase and at the tremendous voltage of 6,600 directly from an overhead trolley wire. And that will bring us in a moment to another consideration of this question of the development and the delivery of power.

Similarly, electric locomotives have become the main power source in the new tunnel that the Michigan Central just finished across the Detroit River in Detroit, as well as in the Cascade Tunnel where the Great Northern Railroad goes through one of the major ranges of the Western Divide. The Cascade Tunnel is noteworthy because it is entirely built on a steep grade of 1.7 percent for its length of over three miles. Steam locomotives have been removed from service, while on the steep incline of the tunnels, a powerful electric locomotive can carry even the heaviest freight through the tunnel at an average speed of fifteen miles per hour. These Cascade Tunnel locomotives are the only ones in the country that use alternating current at triple phase and at an impressive voltage of 6,600 directly from an overhead trolley wire. And that will lead us shortly to another aspect of this topic regarding the development and delivery of power.

The most recent of tunnel installations has just been completed in the greatest of all American mountain bores—the Hoosac Tunnel. This famous tube, four and three-quarters miles in length, gave itself very readily to the skill of the electric engineer, with the result that the Boston & Maine system, its present owner, finds the greatest impediment to the operation of its main line from Boston to the west entirely removed.

The latest tunnel installation has just been finished in the largest mountain tunnel in America—the Hoosac Tunnel. This well-known tunnel, four and three-quarters miles long, was easily managed by skilled electric engineers, allowing the Boston & Maine system, its current owner, to completely eliminate the biggest obstacle to running its main line from Boston to the west.

The earlier installations were all what is known as direct current; that is, the power is brought directly from the dynamos in the power-houses and by means of third-rail or overhead trolley it is delivered to the motors of the locomotives of the cars. But some years ago the larger of the distinctively electric railroads found that for great current demands over a large distributing district, this system was expensive and impracticable; that, for the chief thing, it required copper cables for carrying long-distance current so large as to be of very great cost. So some of these, with the aid of the electrical manufacturers, experimented and developed the alternating current of high voltage and low amperage, which is capable of being carried to distant transforming or sub-stations and there reduced to low voltage and high amperage. This alternating[Pg 438] current system, because of its great operating economies, is rapidly becoming the standard for the city railroad systems of metropolitan communities, as well as for the great trunk-line interurban electric roads that are beginning to gridiron the country. The New Haven Railroad, when it first began to electrify its extensive suburban service into New York City, was the first to bring it to the service of a standard steam road, and by a clever adaptation of its locomotives was able to bring a single-phase alternating-current directly to them at the enormously high voltage of 11,000, without the use of transforming stations or direct-current transmission. After some fearfully disappointing experiments at the outset, the New Haven system has finally proved the worth of its alternating-current, and the road is now engaged in erecting its overhead transmission construction all the way from Stamford (the present terminal of the electrical service) to New Haven, 72 miles distant from New York. Within ten years its heavy New York and Boston traffic will probably be entirely handled by electricity, and the run of 232 miles will be made without difficulty in four hours or even less.

The earlier setups used what we now call direct current, meaning the power came straight from the dynamos at the power plants and was delivered to the train motors either through a third rail or overhead trolley. However, several years ago, the larger electric railroads realized that this system was costly and impractical for high current needs across vast areas. The main issue was that it required expensive copper cables to carry high-power electricity over long distances. So, with help from electrical manufacturers, some of these railroads experimented and developed high-voltage, low-amperage alternating current, which can be transmitted to distant transformer or sub-stations where it is then converted to low voltage and high amperage. This alternating current system is quickly becoming the standard for urban railroad systems in major cities and for the extensive interurban electric railroads that are starting to spread throughout the country. The New Haven Railroad was the first standard steam line to electrify its extensive suburban service into New York City, cleverly adapting its locomotives to deliver single-phase alternating current directly at a very high voltage of 11,000, without needing transformer stations or direct current transmission. After some really disappointing initial trials, the New Haven system has finally proven the effectiveness of its alternating current. They are now working on building overhead transmission lines from Stamford, where the electrical service currently stops, all the way to New Haven, which is 72 miles from New York. In the next ten years, it's likely that all heavy traffic between New York and Boston will be fully electrified, and the journey of 232 miles will probably take just four hours or even less.

At present the steam locomotives of these trains and the other trains that serve almost all of New England are detached from the inbound movement at Stamford, and the remaining 33 miles of the run into the Grand Central Station is made behind a powerful electric locomotive. The process is, of course, reversed on outbound trains. For the 12 miles from Woodlawn into the Grand Central the run is made over the tracks of the Harlem division of the New York Central Railroad which uses direct current at a voltage of 650, and third-rail instead of overhead transmission. The wonderful adaptability of the alternating current is shown, not in the fact that a change must be made from overhead trolley to third-rail alone, for that is merely a slight mechanical problem, but in the fact that a locomotive hauling a heavy train can, without a great[Pg 439] slacking of speed, change from receiving an alternating current of 11,000 volts to a direct current of 650 volts. Outbound, it reverses the process.

Currently, the steam locomotives for these trains and the other trains that almost entirely serve New England are disconnected from the inbound journey at Stamford, and the last 33 miles to Grand Central Station are covered using a powerful electric locomotive. This process is obviously reversed for outbound trains. For the 12 miles from Woodlawn to Grand Central, the trip is made over the tracks of the Harlem division of the New York Central Railroad, which uses direct current at a voltage of 650, and relies on third-rail rather than overhead transmission. The fantastic adaptability of alternating current is demonstrated not only by the switch from overhead trolley to third-rail, which is just a minor mechanical issue, but also by the fact that a locomotive pulling a heavy train can, without significantly losing speed, transition from receiving an alternating current of 11,000 volts to a direct current of 650 volts. On the outbound trip, the process is reversed.

The necessity of clearing out the smoke-filled Park Avenue Tunnel approach to the Grand Central Station brought both the New York Central, its owner, and the New Haven, its tenant, to electric traction for terminal and suburban service at New York. The New York Central’s system, as has already been stated, is direct-current and it is supplied from two great power-houses in the suburban district. Through trains are hauled in and out of the station by electric locomotives, while suburban trains, which make their round-trip runs entirely within the 25 or 30 miles of electric zone, are run without locomotives, the steel suburban coaches having motors set within their trucks, after the ordinary fashion of electric cars across the land. The change from steam to electricity at the Grand Central Station did more, however, than merely clear the long-approach tunnel of smoke and foul gases, so that nowadays a man can ride on the observation-platform over its entire length. The traffic in that wonderfully busy station has for many years had sharp limitations because of the four tracks in that tunnel, two tracks being used for the train movement in each direction. The limited station-yard capacity at the terminal has necessitated many trains being stored at Mott Haven yards; and the drilling of these empty trains in and out of the station, combined with the normally heavy movement of regular and special trains, has only added to the great congestion. The minimum three-minute headway between trains operated by steam through the tunnel, and its four-tracked viaduct approach, fixed the maximum traffic at 40 trains an hour in each direction. The capacity of the terminal with this limitation of service was taxed to its utmost, and some relief for the constantly increasing traffic was imperative. Now, owing to the improved conditions of electric operation, trains may be run on a two-minute headway,[Pg 440] or less—this one measure thus increasing the station capacity by 50 per cent at the least.

The need to clear the smoke-filled approach to the Grand Central Station on Park Avenue led both the New York Central, its owner, and the New Haven, its tenant, to switch to electric traction for terminal and suburban services in New York. The New York Central’s system runs on direct current, supplied from two major power plants in the suburban area. Electric locomotives pull through trains in and out of the station, while suburban trains, which operate entirely within the 25 or 30-mile electric zone, don’t use locomotives; the steel suburban coaches have motors installed in their trucks, like typical electric cars found throughout the country. The transition from steam to electricity at Grand Central Station did more than just eliminate smoke and noxious gases from the long approach tunnel, allowing people to ride on the observation platform the whole way. For many years, traffic at that incredibly busy station faced strict limits because of the four tracks in that tunnel, with two tracks dedicated to train movement in each direction. The restricted capacity of the station yard meant many trains had to be stored at Mott Haven yards. The movement of these empty trains in and out, combined with the usual heavy flow of regular and special trains, only added to the congestion. The minimum three-minute interval between steam trains operating through the tunnel and along its four-tracked viaduct capped the maximum traffic at 40 trains per hour in each direction. With this limitation, the terminal's capacity was pushed to its limits, making additional relief for the steadily growing traffic essential. Now, thanks to the improved conditions of electric operation, trains can be scheduled with a two-minute interval, [Pg 440] or less—this single change increases the station’s capacity by at least 50 percent.

The New Haven road has also adopted the practice of running some of its suburban trains without locomotives, but by means of motors underneath each coach—the multiple-unit system, as electrical engineers have come to know it. This is the system, with some slight variations, upon which the elevated and subway lines of New York, Brooklyn, Boston, Philadelphia, and Chicago are operated; and it is quickly applicable, as we have just seen, to some phases of terminal operation for the standard steam railroads. But the steam locomotive is to hold its own for many years, in many, many phases of railroad operation; electric traction is practical and economical only when there are fairly congested traffic conditions. The coaches that are standard for it, and which it must haul for many miles across the land, must be handled in the electrically equipped terminals by electric locomotives of one type or another. These locomotives are generally equipped with coal-heaters for maintaining the steam in the heating-pipes of the through equipment; and in these days, when the electric lighting of through trains is all but universal, they may supply current for this purpose also.

The New Haven road has also started using a system where some of its suburban trains run without locomotives, powered by motors under each coach—the multiple-unit system, as electrical engineers call it. This is the system, with some minor variations, that the elevated and subway lines in New York, Brooklyn, Boston, Philadelphia, and Chicago use; and it can quickly be applied, as we've just seen, to some aspects of terminal operations for standard steam railroads. However, the steam locomotive will continue to play an important role for many years in various areas of railroad operations; electric traction is practical and cost-effective only when traffic is fairly congested. The coaches that are standard for this system, which need to be transported for long distances, must be managed in the electrically equipped terminals by electric locomotives of one kind or another. These locomotives are generally fitted with coal heaters to keep steam in the heating pipes of the through equipment; and nowadays, with electric lighting on through trains being almost universal, they can also provide power for this purpose.

Electric locomotives have been completely successful where they have been used, both alone and in connection with multiple-unit suburban trains, in the Grand Central Station and the Pennsylvania Station in New York City as the first complete installations. But what has been so successfully done in New York will soon be repeated in other big cities in the land; Boston is already insisting that the network of suburban lines that spreads over her environs be electrified; Philadelphia is preparing for the electrification of the Pennsylvania’s fan-work of lines into Broad Street Station; Baltimore is demanding that what has been done in one great tunnel underneath her foundation hills be repeated in two others. Chicago will see great installations of this service within the next few years.

Electric locomotives have been completely successful wherever they've been used, both on their own and in combination with multiple-unit suburban trains, at Grand Central Station and Pennsylvania Station in New York City, being the first full installations. What has worked so well in New York will soon happen in other major cities across the country; Boston is already pushing for the electrification of its extensive suburban lines; Philadelphia is getting ready for the electrification of the Pennsylvania’s network of lines into Broad Street Station; Baltimore is requesting that what has been accomplished in one major tunnel beneath its hills be replicated in two others. Chicago will see significant installations of this service in the next few years.

[Pg 441]Nor is the use of electricity upon the standard steam railroad to stop bluntly with these terminal changes and improvements; many and many a decaying branch is yet to be fanned into new life, new strength, new activity, through a skilful transformation of its tractive powers. What has been done at the Detroit River and the Cascade tunnels is to be done elsewhere across the land—through the dozens of points where railroads pierce the mountains and go under the rivers by tunnels. Electric tunnels are yet to bring the Pennsylvania at lower grade at Gallitzin and the Southern Pacific through the high crest of the Sierras. Electric traction for the big steam roads is still in its infancy. Only 1,000 miles out of a total of 220,000 miles of steam railroad in the land are as yet operated by electricity. The other day a big traffic-man sat in his Chicago office and said:

[Pg 441]Using electricity on conventional steam railroads won't stop with just these terminal changes and improvements; many struggling branches still need to be revived with new life, strength, and activity through a smart upgrade of their power sources. The advancements made at the Detroit River and the Cascade tunnels will be replicated across the country—at the numerous points where railroads cut through mountains and go underneath rivers via tunnels. Electric tunnels will soon allow the Pennsylvania Railroad to operate at a lower grade at Gallitzin and the Southern Pacific to navigate the high peaks of the Sierras. Electric traction for major steam railroads is still just starting out. Only 1,000 miles out of the total 220,000 miles of steam railroads in the country are currently powered by electricity. The other day, a key traffic manager was sitting in his Chicago office and remarked:

“The first railroad that electrifies for the thousand or less miles between this town and New York is going to get all the rich passenger business. Not a big portion of it, mind you, but every single blessed bit of it!”

“The first railroad that electrifies the less than thousand miles between this town and New York is going to get all the wealthy passenger business. Not just a big portion of it, mind you, but every single bit of it!”


Consider for a final moment, in passing, the mono-rail, the gyroscope. If you are a practical railroader you may laugh and say: “A toy.” Perhaps it is a toy to-day. But just remember history and you will recall that the toy of to-day becomes the tool of to-morrow, and then give the mono-rail a moment of sober thought. Less than 2,000 feet of this construction formed a most interesting exhibit at the Jamestown Exposition of 1907. A railroad man who rode on that experimental track said:

Consider for just a moment the monorail and the gyroscope. If you’re a practical railroader, you might laugh and say, “It’s just a toy.” Maybe it is a toy today. But remember history: what’s a toy today can become a useful tool tomorrow. So, take a moment to seriously think about the monorail. Less than 2,000 feet of this construction was a fascinating exhibit at the Jamestown Exposition of 1907. A railroad worker who rode on that experimental track said:

“If you had built more than 300 feet of track you could have given a better demonstration of your system.” To this the inventor smilingly replied:

“If you had built more than 300 feet of track, you could have shown off your system better.” To this, the inventor replied with a smile:

“You have gone over 1,800 feet.”

“You’ve gone over 1,800 feet.”

The investigator had ridden faster than 45 miles an hour and had not realized the speed. You never do in the mono-rail car. It rides more gently over the roughest[Pg 442] bit of track than the finest Limited moves over heavy rail and stone ballast, the best track that men can maintain.

The investigator had traveled faster than 45 miles an hour and hadn’t even noticed. You never do in the monorail car. It glides more smoothly over the roughest[Pg 442] stretch of track than the finest Limited does over heavy rail and stone ballast, the best track that humans can maintain.

An actual railroad of the mono-rail type has been built and is being developed in the suburbs of New York City. It supersedes a railroad of the oldest type—horse-cars—from Bartow to City Island, in the Bronx. Balance is kept for its cars by means of a light overhead metal construction, hardly more conspicuous than that of the overhead trolley-work used in city streets. This overhead work, like the trolley-wire, supplies electric power to the cars; only in emergencies will it come into play to hold the one-legged car erect. On this stretch of line speed and balance tests will be made when passenger traffic is at low-tide. Upon the result of these tests will be drawn the construction plans for a four-track rapid transit railroad from New York to Newark, ten miles. This last plan has already been financed by New York men who have made transportation their chief problem for many years. It may be developed upon the rails of a double-track railroad, more than doubling its capacity, without increasing the width of the right-of-way.

An actual monorail has been built and is being developed in the suburbs of New York City. It replaces the oldest type of railroad—horse-drawn carriages—from Bartow to City Island in the Bronx. Balance for the cars is maintained by a lightweight overhead metal structure, which is hardly more noticeable than the overhead trolley systems used in city streets. This overhead system, like the trolley wire, provides electric power to the cars; it will only be used in emergencies to keep the single-rail car upright. Speed and balance tests will be conducted on this line when passenger traffic is low. The results of these tests will inform the construction plans for a four-track rapid transit railroad from New York to Newark, ten miles away. This project has already been funded by New York investors who have been focused on transportation for many years. It could be developed using the tracks of a double-track railroad, more than doubling its capacity without widening the right-of-way.

All of these mono-rail roads will become applicable to the gyroscope when that wondrous man-toy becomes a man-tool. And the gyroscope demands no overhead construction of any sort. It simply asks a single rail upon which to find a path and offers no objections either to the steepest of grades or to the sharpest of curves. The first model of gyroscope car showed its ability to navigate easily the full length of a piece of crooked gas-pipe, laid in rough semblance of a track.

All of these monorail systems will be relevant to the gyroscope when that incredible gadget shifts from being just a toy to a practical tool. The gyroscope doesn't require any overhead structures. It only needs a single rail to find its way and has no issues with steep slopes or tight turns. The first model of the gyroscope car demonstrated its capability to smoothly travel along a crooked gas pipe, shaped roughly like a track.

For there is a gyroscope car already—in fact, several of them. On May 8, 1907, Louis Brennan, a brilliant Irish inventor, living in England, exhibited the first model of the gyroscope car, and the news was flashed in detail all the way around the world. The little car he then showed was enough to interest the keenest of scientists. It[Pg 443] traversed every sort of mono-rail track that could be devised, at varying rates of speed, it stood still at the inventor’s command and retained its balance perfectly. When a man’s hand was pushed against it as if to throw the car off its seemingly slight balance, it pushed back, stanchly held that balance, and Brennan laughingly said that there was something that compared with the velocity of the wind. When he spoiled the even trim of his ship (it did look like a boat as it sped around the lawn upon its narrow, guiding thread) and placed the weights upon one side of the car, that side rose up to receive them. The car still held its balance perfectly, and Brennan said that his act represented forty or fifty persons moving suddenly across a full-sized passenger coach. Finally, he placed his little daughter in the car and sent it out over a deep gully where a single stout steel cable served as a suspension bridge. The inventor’s assistant swung that bridge like a hammock but the car laughed at the old-fashioned domineering laws of gravity, and the little girl waved her hand at her daddy.

For there is already a gyroscope car—in fact, there are several. On May 8, 1907, Louis Brennan, a brilliant Irish inventor living in England, showcased the first model of the gyroscope car, and the news spread around the world. The small car he demonstrated captivated even the most discerning scientists. It[Pg 443] moved along every type of mono-rail track imaginable at different speeds, came to a stop with the inventor's command, and maintained its balance flawlessly. When someone pushed against it, as if to knock it off its slight balance, it pushed back and held its position firmly. Brennan humorously stated that it had a velocity comparable to the wind. When he disrupted the car's even balance by placing weights on one side, that side lifted to accommodate them. The car still maintained its balance perfectly, and Brennan remarked that this act simulated forty or fifty people suddenly moving across a full-sized passenger coach. Finally, he placed his little daughter in the car and sent it across a deep gully where a single sturdy steel cable acted as a suspension bridge. The inventor’s assistant swung that bridge like a hammock, but the car defied the old rules of gravity, and the little girl waved at her dad.

Well might she wave her hand at him. His achievement was a real triumph. From a top revolving in a frame at any angle he had evolved the gyroscope car, the one thing required for the successful development of the mono-rail. From that car he has been steadily developing better ones. On the tenth of November, 1909, he built a full-sized car upon which twenty men and boys rode in glee. On that self-same day, by strange coincidence, a German inventor, August Scherl, exhibited in a large hall in Dresden, a mono-rail car, held at perfect equilibrium by a gyroscope which he had quietly built and perfected. The car was 18 feet long and 4 feet wide, and mounted on two trucks. The net weight was 2½ tons, while the gyroscope itself, turning in a vacuum at the fearful rate of 8,000 revolutions a minute, weighed but 5½ per cent of the total weight of the car. It carried eight persons, and when first shown in Berlin it caused a[Pg 444] tremendous sensation, 60,000 persons witnessing the trial during a period of five days. Even royalty took its turn at riding in the novel conveyance.

Well might she wave her hand at him. His achievement was a real triumph. From a top spinning in a frame at any angle, he created the gyroscope car, which was essential for the successful development of the mono-rail. From that car, he has been consistently improving upon it. On November 10, 1909, he built a full-sized car that carried twenty men and boys riding in delight. On that very same day, coincidentally, a German inventor, August Scherl, presented a mono-rail car in a large hall in Dresden, perfectly balanced by a gyroscope that he had quietly built and refined. The car was 18 feet long and 4 feet wide, resting on two trucks. It weighed 2½ tons, while the gyroscope itself, rotating in a vacuum at an astonishing 8,000 revolutions per minute, weighed only 5½ percent of the total weight of the car. It accommodated eight people, and when first demonstrated in Berlin, it created a[Pg 444] tremendous sensation, with 60,000 people witnessing the trial over five days. Even royalty took their turn riding in this innovative vehicle.


The first question that the average man asks when he sees a gyroscope is:

The first question that the average person asks when they see a gyroscope is:

“Well, this thing may be all right when it is in motion, but how the deuce is it going to support itself when it is standing still?”

“Well, this thing might be fine when it’s moving, but how on earth is it supposed to stand on its own when it's not?”

But it does support itself. The gyroscope wheels continue to revolve at something close to 8,000 revolutions a minute, and they hold the car, so that the fluctuation in the weight it carries, due to loading or unloading, does not affect it, even in slight degree. The average man remains unconvinced.

But it can stand on its own. The gyroscope wheels keep spinning at nearly 8,000 revolutions per minute, stabilizing the car so that changes in its weight from loading or unloading don’t impact it, not even a little. The average person still isn’t convinced.

“Suppose the electric power that spins the gyroscope goes back on you?” he demands. The inventor tells him that that is easy enough. The gyroscope, revolving in a vacuum, will keep on turning at sufficient speed to balance the car for nearly an hour. Long before that the side-stays, that make the car a three-pronged structure while out of service, can be dropped.

“What if the electric power that turns the gyroscope fails?” he asks. The inventor assures him that it’s not a problem. The gyroscope, spinning in a vacuum, can keep turning fast enough to stabilize the car for almost an hour. Long before that, the side-stays, which give the car a three-pronged structure when not in use, can be removed.

When To-morrow finally comes and the gyroscope car is in its own, provision will be made on all through mono-rail routes against just such an emergency. At various points sidings will be constructed with low walls, just high enough to receive the cars when their gyroscope equilibrium ceases. These will be just as much a part of the equipment of the mono-rail trunk line as wharves are a part of steamship service. It will be a part that will receive less and less attention as folk begin to realize how little dependent the gyroscope car is upon the old laws of gravity.

When tomorrow finally arrives and the gyroscope car is operational, measures will be in place along all monorail routes for just such situations. Sidings will be built at various points with low walls, high enough to catch the cars when their gyroscope balance fails. These will be just as integral to the monorail system as docks are to shipping services. Over time, this aspect will attract less and less attention as people begin to understand just how little the gyroscope car relies on traditional gravity.

“We will have billiard cars in our fastest trains,” says Brennan. “A man will be able to play that delicate game on a railroad train all the way from New York to San Francisco, if he chooses.”

“We’ll have billiard cars in our fastest trains,” says Brennan. “A person will be able to play that intricate game on a train all the way from New York to San Francisco, if they want.”

[Pg 445]Contemplate that, you railroaders and travelled folk of to-day. Those cars will make the cars of to-day seem like pygmies. Each will be 200 feet in length and 30 feet in width. No wonder that people can talk of billiard tables. A train of six of these cars will be longer than the longest of our transcontinental expresses of to-day. They will be fastened together with vestibule connections, and the forward end of the first car will have a sharp beak. The blunt front of an ordinary train begins to be a speed obstacle at more than 50 miles an hour.

[Pg 445]Think about this, you railroad workers and travelers of today. Those train cars will make today's cars look tiny. Each will be 200 feet long and 30 feet wide. It's no surprise people are talking about billiard tables. A train made up of six of these cars will be longer than our longest transcontinental trains today. They’ll be connected with vestibule links, and the front of the first car will have a pointed design. The flat front of a regular train starts to slow it down at speeds over 50 miles per hour.

Speed? Do you think that 50 miles an hour is speed? Our locomotives do far better than that every day in the United States. A train on a standard railroad and hauled by steam as a motive power has gone faster than the rate of 135 miles an hour. With the mono-rail and the gyroscope, with the countless mountain brooks and rivers harnessed and grinding out electricity, the inventors say calmly that they will begin at 200 miles an hour.

Speed? Do you really think that 50 miles an hour is fast? Our trains do way better than that every day in the United States. A train on a regular railroad powered by steam has gone faster than 135 miles an hour. With the monorail and gyroscopes, along with countless rivers and streams producing electricity, inventors confidently claim they will start at 200 miles an hour.

Do you realize what 200 miles an hour means? It means that your grandson or your grandson’s son can leave New York in the morning, do half a dozen errands in Cincinnati, and be back in his home in West Four Hundred and Thirty-eighth Street in time for a late supper. It means that he can lunch in Chicago, span half a dozen mighty States, threading the mountains, through the towns and over the cities, skimming the broad expanses of fat farms, and dine in New York the same night. It means that he can go from one ocean across the continent to the other in twenty-four hours.

Do you understand what 200 miles an hour really means? It means that your grandson or your great-grandson can leave New York in the morning, run a few errands in Cincinnati, and be back home on West 438th Street in time for a late dinner. It means he can have lunch in Chicago, cross several huge states, weave through mountains, pass through towns, and fly over cities, gliding over wide stretches of farmland, and have dinner in New York that same night. It means he can travel from one ocean to the other across the continent in just 24 hours.

But To-morrow is not yet here. Yesterday was just here. In Yesterday men were boasting of their ability to go from New York to Philadelphia by coach in two nights and two days and were asking:

But tomorrow isn't here yet. Yesterday was just here. Back in yesterday, people were bragging about their ability to travel from New York to Philadelphia by coach in two nights and two days and were asking:

“What next?”

"What's next?"

 

 


APPENDIX

 

APPENDIX

APPENDIX

EFFICIENCY THROUGH ORGANIZATION

PRODUCTIVITY THROUGH ORGANIZATION

 

In a local freight-house in an inland manufacturing city of thirty thousand inhabitants between forty and fifty freight-handlers had been employed for a term running from twelve to fifteen years. The freight-house boss was of the old school. When he thought that he needed more help, he made a fearful noise, scared headquarters, and more help was given him. The strong-armed gang reported at seven o’clock in the morning and then held a two-hour conversazione, while the book-keeping force in the dingy office at the end of the freight-shed arranged the way-bills and the bills-of-lading for the day’s work. Before ten o’clock, if all went well, the freight-house gang was generally at work pushing its way through a seeming chaos of less-than-carload freight.

In a local freight terminal in a manufacturing city with thirty thousand residents, around forty to fifty freight handlers had been working for twelve to fifteen years. The freight terminal manager was old-fashioned. When he thought he needed more help, he made a loud commotion, alerted the headquarters, and got more assistance. The strong crew showed up at seven o’clock in the morning and then had a two-hour conversation, while the bookkeeping staff in the shabby office at the end of the freight shed organized the waybills and bills of lading for the day’s tasks. If everything went well, the freight team was usually busy navigating through a chaotic mix of less-than-carload freight before ten o’clock.

After a time the old freight-agent died and a new one came in his place. The new man was on his job less then three months before he arranged a new schedule in that freight-house—and dropped twenty-five men from its pay-roll. First he summoned the bookkeeping force together, and announced that it would report at five o’clock in the morning, instead of seven; of course, leaving two hours earlier each afternoon. The bookkeeping force demurred. It was not pleasant getting up before daybreak in the winter darkness of a chill northern town, and such a scheme interfered with the social plans of one or two of the bookkeepers. But the new boss only smiled and said, “Try it.”

After a while, the old freight agent passed away and a new one took his place. The new guy was in the role for less than three months before he reorganized the schedule at the freight house—and cut twenty-five people from the payroll. First, he called the bookkeeping team together and announced that they would start at five o'clock in the morning instead of seven, which meant they would leave two hours earlier each afternoon. The bookkeeping team wasn’t thrilled. Waking up before dawn in the winter darkness of a cold northern town wasn’t fun, and this new plan messed with the social schedules of one or two of the bookkeepers. But the new boss just smiled and said, "Give it a shot."

And after they had tried it, the way-bills and the [Pg 450]bills-of-lading were ready at seven o’clock when the handlers reported for work, and the freight-house got to work upon the shriek of the roundhouse whistle. After that, the pay-list was cut—you may be sure that a house-boss who could scheme out such a plan could weed out the shirkers and the idlers among his staff—and, better still, the consignees began to get their freight sooner than ever before in the history of that town.

And after they tried it, the waybills and the [Pg 450] bills of lading were ready by seven o’clock when the handlers showed up for work, and the freight house started operating at the sound of the roundhouse whistle. After that, the paylist was finalized—you can bet that a supervisor who could devise such a plan could also weed out the slackers and the lazy ones in his team—and even better, the consignees began receiving their freight faster than ever before in that town’s history.

Eventually—and a wonderfully short “eventually” it really was—the freight-agent climbed the ladder to the superintendent of that division and under his bailiwick came a railroad which had recently become attached to the parent system through the process of benevolent assimilation. The ordinary less-than-carload business was moved out of the freight-house of the smaller road and it was given over entirely to carriage and automobile shipments—the inland city makes a specialty of manufacturing vehicles of every sort. The division superintendent went over to the carriage freight-house and saw that it took a dozen men to man it, although it was not more than a six-car stand. Carriage bodies and automobile bodies crated are both heavy and awkward, and the boss of that house was asking for more help.

Eventually—and it really was a wonderfully short "eventually"—the freight agent climbed the ladder to the superintendent of that division, which included a railroad that had recently joined the parent system through a process of friendly integration. The regular less-than-carload shipments were moved out of the smaller railroad's freight house and it was completely turned over to carriage and automobile shipments—the inland city specializes in manufacturing vehicles of all kinds. The division superintendent visited the carriage freight house and noticed that it required a dozen workers to operate, even though it could only handle six cars. Crated carriage bodies and automobile bodies are both heavy and awkward, and the supervisor of that facility was requesting more help.

The superintendent went straight from that freight-house to a local foundry, sat there for fifteen minutes with its draughtsman and then and there evolved an overhead trolley-arrangement, very much the same as the big packing-houses use for handling heavy carcasses. A requisition for the thing went through a-flying, and now the carriage-house in that city is handled with two trained men. The scheme is fast becoming standard in the newer freight-houses and in St. Louis, the M. K. & T. has just adopted it for its splendid new terminal, whole fleets of platforms hung close to the floor and suspended from an overhead “trolley arrangement” entirely supersede the brigades of hand trucks formerly in use.

The superintendent went straight from that freight house to a local foundry, sat there for fifteen minutes with its draftsman, and came up with an overhead trolley system, similar to what the big packing houses use for moving heavy carcasses. A request for it was processed quickly, and now the carriage house in that city is operated by just two trained workers. This system is becoming standard in newer freight houses, and in St. Louis, the M. K. & T. has just implemented it in its amazing new terminal, with entire fleets of platforms hanging close to the floor and suspended from an overhead “trolley system,” completely replacing the groups of hand trucks that were used before.

[Pg 451]That is the point of it. There must be dozens of other cities of thirty thousand population, of sixty thousand, of ninety, of one or two or three, of five hundred thousand, where a little such method would produce similar results. In that first house, a saving of about $350 a week was made, when the young freight-agent brought some system into the dusty place. A dozen such savings or even greater, would be quite a help on the railroad’s balance sheet. At least that is the gospel which Louis Brandeis, of Boston, preached, and which attracted world-wide attention when he made the exact statement that he could save the railroads of the country a million dollars a day in the operation of their lines.

[Pg 451]That's the point. There must be plenty of other cities with populations of thirty thousand, sixty thousand, ninety thousand, or even one, two, three, or five hundred thousand, where a little bit of this method could yield similar results. In that first house, they saved about $350 a week when the young freight agent introduced some organization into the dusty space. A dozen savings like that, or even larger, would really help the railroad's financials. At least that’s what Louis Brandeis of Boston preached, which drew worldwide attention when he boldly claimed that he could save the country’s railroads a million dollars a day by optimizing their operations.

The railroads made a perfectly good legal case before the Interstate Commerce Commission—or let us assume that, at any rate, in the present instance. But one such clarifying statement as that of Brandeis’ produced more effect both upon the land and the Commissioners than all the legal briefs that together were filed in advocacy of the raises in the freight tariffs. At no time did the railroads successfully controvert Brandeis’ sweeping statement, and so they lost their fight.

The railroads made a solid legal argument before the Interstate Commerce Commission—or at least that’s the case, in this instance. But one clear statement from Brandeis had a bigger impact on the public and the Commissioners than all the legal briefs submitted to support the increase in freight tariffs. The railroads never effectively challenged Brandeis’ strong assertion, and because of that, they lost their battle.

And yet the railroads are accomplishing some remarkable improvements in their internal affairs—for which they are being given not an iota of credit. And one of the most interesting of these is the promotion of efficiency through organization, or better yet, through reorganization.

And yet, the railroads are achieving some impressive improvements in their internal operations—ones that aren't getting any recognition. One of the most interesting of these is the boost in efficiency through organization, or more accurately, through reorganization.


Along in the fifties, Herman Haupt, who was afterwards a brigadier-general of the United States army and brevetted major-general, devised the wonderful organization scheme of the Pennsylvania system, which is still in use to-day on that well-managed property. The scheme has been adopted since then by practically all the large railroads in the country. Before General Haupt evolved it, there was no real organization among the[Pg 452] great railroads. Like Topsy, they “just growed” from the little individual horse and steam lines from which they were formed and they were even more like Topsy in some other details. But Haupt’s plan brought dignity to a great business that needed dignity—and system. For fifty years it has been accomplishing something more than merely serving its purpose. But railroad terminals and railroad equipment of fifty years ago are long since obsolete, and so within recent years the larger railroads have found their organization schemes not up with the times. The growing complexity of their work, the intricacy of their relations with the various city, state, and national governing boards, the constant tendency to enlarge and to consolidate these, have all proved fearful taxes upon the Haupt plan. Great masses of correspondence have accumulated, the whole business of conducting the railroad has been enmeshed in whole miles of red-tape—and men like Brandeis, of Boston, have been permitted to make their challenges and stand uncorrected.

In the 1950s, Herman Haupt, who later became a brigadier general in the United States Army and was promoted to major general, created the impressive organizational scheme known as the Pennsylvania system, which is still in use today in that well-managed operation. Since then, nearly all the major railroads in the country have adopted this scheme. Before General Haupt developed it, there was no real organization among the[Pg 452] major railroads. They had just grown, much like Topsy, from small individual horse and steam lines, and they shared some other similarities with Topsy as well. Haupt's plan brought a much-needed sense of dignity and order to a significant industry. For fifty years, it accomplished more than just fulfilling its intended purpose. However, railroad terminals and equipment from fifty years ago are now outdated, and in recent years, larger railroads have found their organizational structures falling behind the times. The increasing complexity of their operations, the intricate relationships with various city, state, and national governing bodies, and a constant push for expansion and consolidation have all placed a heavy burden on the Haupt plan. A massive amount of correspondence has piled up, and the entire process of running the railroad has become entangled in extensive red tape—allowing people like Brandeis from Boston to issue challenges without being corrected.

Go back into the sixties for this last time, and pause for a moment at the fighting of the American Rebellion. Men in the North were beginning to hear that the Confederate army had something different, something better, in its organization than the Union army. It was an intangible something, but it seemed to make for efficiency, and, after all, that was the main thing. So after the war was history, there were far-sighted Northerners who said that it would be well to bring that intangible something into the United States army. At such a time that thing was, however, tacitly impossible, and it was dropped for more than thirty years.

Go back to the sixties one last time and take a moment to reflect on the American Rebellion. People in the North were starting to realize that the Confederate army had something different, something better in its structure compared to the Union army. It was an elusive quality, but it seemed to contribute to their efficiency, and ultimately, that was what mattered most. So, after the war became history, there were forward-thinking Northerners who suggested it would be wise to incorporate that intangible quality into the United States army. However, at that time, doing so was practically impossible, and it was set aside for more than thirty years.

But Von Moltke picked up the idea, and incorporated it in the intensely modern army of modern Germany. It helped to win the great Franco-Prussian War, and when the other nations of Europe began to examine it it had a name; it was beginning to be a tangible something. Military men called it the “staff idea,” and when you[Pg 453] asked them to explain it they told you that officers who handled men were known as “line officers,” and those who handled things as “staff officers.” In other words, men could be lifted—as it were, in an aëroplane of scientific organization—away from their commands and their narrow environments, up to a point where they could have perspective, where they could handle men, regiments, small arms, heavy ordnance on a large scale. The staff officers work in things in the abstract, just as the line officers mould men in the concrete.

But Von Moltke took the idea and integrated it into the highly advanced army of modern Germany. It contributed to winning the significant Franco-Prussian War, and as other European nations started to look into it, it got a name; it was starting to become something real. Military personnel referred to it as the “staff idea,” and when you[Pg 453] asked them to explain, they told you that the officers who managed troops were called “line officers,” while those who dealt with logistics were known as “staff officers.” In other words, people could be lifted—so to speak, in an airplane of scientific organization—above their commands and limited surroundings, to a level where they could gain perspective and manage people, regiments, small arms, and heavy artillery on a large scale. The staff officers operate in the abstract, just like the line officers shape people in the tangible.

There then is the rough theory of staff organization which was picked up and adapted to its use by the United States army at about the time of the Spanish-American War. Of its value there can be no doubt; of its efficiency no question.

There is the basic theory of staff organization that was adopted and modified for use by the United States Army around the time of the Spanish-American War. Its value is unquestionable; its efficiency is beyond doubt.


A young man—Major Charles Hine—who had seen the operation of modern staff in the regular army, decided that it was a good thing for the great railroad systems of the country. Hine knew railroads. In order that he might know them thoroughly, he one day packed his uniforms and his saddle away in his trunk and went quietly out and got a job as brakeman on a freight train. He did not stay on the car roofs very long; he has served in about every conceivable post in railroad divisional organization, and he has had a good chance to study the weaknesses of those very organizations.

A young man named Major Charles Hine, who had experienced the modern military staff in the regular army, thought it was beneficial for the major railroad systems in the country. Hine understood railroads well. To gain a deeper understanding, one day he packed his uniforms and saddle into his trunk and quietly got a job as a brakeman on a freight train. He didn't stay on top of the cars for long; he worked in nearly every possible role within railroad divisional organization, giving him a solid opportunity to examine the shortcomings of those very organizations.

“We have got to eliminate government by chief clerks,” said Major Hine at the very beginning. “We are growing too rapidly for the men higher up. We are forced to delegate official authority to clerks and foremen, and then we build up an autocracy around some person of official rank. It is pernicious feudalism, this permitting the chief clerk, and a good many times some other clerks, to sign the name of the officer whom they attempt to represent.”

“We need to get rid of government run by chief clerks,” Major Hine said right from the start. “We’re growing too quickly for the higher-ups. We have to pass official authority down to clerks and foremen, and in doing so, we end up creating an autocracy around some person in a position of authority. Allowing the chief clerk, and often other clerks, to sign the name of the officer they’re supposed to represent is just a harmful form of feudalism.”

A railroad is really so spread out that its officers live[Pg 454] a double official life; a part of the time they are at their desks, and another part out upon the line. Yet the average railroad officer, be he of high or low degree, flatters himself that by some subtle method of personal superiority, he is enabled to act intelligently in two places at the same time.

A railroad is so vast that its officials lead[Pg 454] a dual official life; part of the time they are at their desks, and the other part out on the tracks. Still, the typical railroad official, whether high-ranking or not, believes that through some clever sense of personal excellence, he can effectively operate in two places at once.

Major Hine saw how that worked at the very beginning of a special service with the Southern Pacific Railroad. He was down in the Yaqui River country in Mexico, where heavy construction work was under way. In company with the division engineer, he was riding the line mule-back. The division engineer had several parties under him, each in charge of a resident engineer, and all engaged in laying out and checking the contractor’s work. The headquarters of the division engineer were presided over by a ninety-dollar-a-month chief clerk, who was dealing in the absence of his superior with one hundred and twenty-five dollar resident engineers. The division engineer assured his guest that the telephone permitted close personal contact with headquarters, that every hour questions were referred to him. The vice-president of the company, desiring to change the assembling point for luncheon, sought for two hours from engineering headquarters to locate the division engineer, who was on the grade all the time.

Major Hine saw how that worked at the very beginning of a special service with the Southern Pacific Railroad. He was down in the Yaqui River country in Mexico, where heavy construction was underway. Along with the division engineer, he was riding along the line on a mule. The division engineer had several teams working under him, each led by a resident engineer, all focused on laying out and checking the contractor’s work. The division engineer’s office was managed by a chief clerk earning ninety dollars a month, who was dealing with resident engineers making one hundred twenty-five dollars in the absence of his boss. The division engineer reassured his guest that the telephone allowed for close personal contact with headquarters and that every hour questions were sent to him. The company’s vice-president, wanting to change the lunch meeting point, spent two hours trying to find the division engineer, who had been on site the whole time.

The condition mentioned necessitates the chief clerk’s signing the name of his superior to heads of departments lower down, which heads are receiving lower salaries, and are presumably of wider experience than the chief clerk who essays to be their monitor. This is done in the name of routine business. Unfortunately no two men often agree upon what constitutes routine business. Almost every railroad officer will tell you that “my chief clerk handles only routine business and never assumes too much authority.” When closely questioned, the same officer will reveal in the utmost confidence the fact that the same condition does not obtain with the chief clerk of the[Pg 455] officer who is over the informant. Strangely enough, if the complaining witness is promoted to his boss’s job, the same condition still exists, showing that the system is at fault, rather than its individual members. Worst of all, the chief clerk has to break in all the new bosses and thus has only limited promotion himself.

The situation mentioned requires the chief clerk to sign the name of their boss on documents for department heads below them, who earn lower salaries and likely have more experience than the chief clerk trying to supervise them. This is done in the name of standard business procedures. Unfortunately, no two people usually agree on what counts as standard business. Nearly every railroad officer will claim that “my chief clerk only handles standard business and never takes on too much authority.” When pressed for details, the same officer will confidentially admit that this isn't the case with the chief clerk of the[Pg 455] officer who is above them. Oddly enough, if the person making the complaint is promoted to their boss’s position, the same issue persists, indicating that the problem lies with the system rather than individual workers. To make matters worse, the chief clerk has to train all the new bosses, leaving them with limited chances for promotion themselves.

Major Hine has said that the bigness of things on the Harriman lines, the breadth of the policies of Napoleon Harriman and Von Moltke Julius Kruttschnitt, the vice-president in the change of the operation of that far-reaching group of railroads, strengthened his nerve to advocate radical departure from preconceived notions of railway organization. Hine, at his home in Virginia, had once acted as receiver of a suburban trolley system, where he had introduced a simplified organization. He found, at that time, that the underlying principle of that organization would apply to a thousand times as many men on the great Harriman lines. Incidentally, after the receivership was lifted, the new owners of the property discontinued the organization which Major Hine had created, for they took the ground that no other electric road had such a system, and that therefore there could be nothing in it.

Major Hine has stated that the scale of operations on the Harriman lines, along with the expansive policies of Napoleon Harriman and Von Moltke Julius Kruttschnitt, the vice-president overseeing the operations of that extensive group of railroads, empowered him to push for a radical shift from traditional ideas of railway organization. While at his home in Virginia, Hine had previously served as the receiver for a suburban trolley system, where he implemented a more streamlined organization. He realized at that time that the fundamental principle of that organization could apply to many more employees across the vast Harriman lines. Interestingly, after the receivership ended, the new owners of the property scrapped the organization that Major Hine had established, arguing that no other electric road had such a system and therefore it must be without merit.

Kruttschnitt decided to let Major Hine begin on the Harriman lines with the reorganization of the divisions. He declined to order any changes, but placed the burden of missionary work and conversions among his subordinates on the shoulders of his special representative. There are not a dozen letters bearing on this subject in Kruttschnitt’s office. The work was done by personal contact, which in two years involved over one hundred thousand miles of travel by Hine. Major Hine states that, notwithstanding the splendid spirit of the officers of the Harriman lines, little would have been accomplished without the tactful support of Kruttschnitt, the man whose supremacy and whose brilliant abilities are unquestioned in the railway world. On the other hand,[Pg 456] Kruttschnitt has been heard to say that the credit lies with the enthusiastic younger man whom he attached to his staff.

Kruttschnitt decided to let Major Hine start working on the Harriman lines by reorganizing the divisions. He chose not to mandate any changes but tasked his special representative with the responsibility of outreach and conversions among his subordinates. There are only a handful of letters on this topic in Kruttschnitt’s office. The work was carried out through personal connections, which involved Hine traveling over one hundred thousand miles in two years. Major Hine notes that, despite the strong spirit of the officers on the Harriman lines, little would have been achieved without Kruttschnitt's diplomatic support, a man whose leadership and exceptional skills are recognized in the railway industry. Conversely,[Pg 456] Kruttschnitt has been known to say that the credit goes to the passionate younger man he brought onto his team.

Most of the divisions of the Harriman lines had an assistant superintendent, engaged mainly in outside duties, with an office near the superintendent’s, presided over by a chief clerk. Both the superintendent and the assistant superintendent had his own chief clerk, who consumed reams of paper annually in intercommunications over their respective superior’s signatures. The new system provides, as a first step, that if the division has no assistant superintendent, one shall be appointed. The next step is to order the assistant superintendent to remain at headquarters in charge of the office, in effect, but not in name, the chief-of-staff idea, so successfully applied by the Germans through Von Moltke. When necessary, an additional trainmaster is appointed for the previous outside duties of the assistant superintendent. The old chief clerk is placed in line of promotion by appointing him, when possible, to a position with outside duties on the road.

Most divisions of the Harriman lines had an assistant superintendent who mainly handled outside tasks and worked in an office near the superintendent, overseen by a chief clerk. Both the superintendent and the assistant superintendent had their own chief clerks, who went through tons of paper each year communicating through their respective bosses' signatures. The new system starts with appointing an assistant superintendent if there isn't one for the division. The next step is to have the assistant superintendent stay at headquarters in charge of the office, essentially acting as a chief of staff, similar to the successful approach used by the Germans under Von Moltke. When needed, an additional trainmaster is assigned to take over the outside duties of the assistant superintendent. The old chief clerk is given a chance for promotion by being appointed, when possible, to a position with outside responsibilities on the road.

Next, the division shop is raided, the division master mechanic and the travelling engineer (road foreman of engines) are moved bodily to the same building with the division superintendent, where are usually already located, the division engineer, the trainmaster, and the chief despatcher. The old theory has been that the master mechanic should be at his shop to supervise the shop force. The new conception is that the master mechanic has passed the stage of a shop foreman; that, located at one shop, he unconsciously comes to underestimate the importance of roundhouses and car repair plants at outlying points on the division. He is brought to division headquarters to get the atmosphere of transportation, to be in touch with the train sheet, and to realize that motive power is one of the component [Pg 457]elements of transportation; that the shop is incident to the railroad, not the railroad to the shop.

Next, the division shop is raided, and the division master mechanic along with the traveling engineer (the road foreman of engines) are physically moved to the same building as the division superintendent, where the division engineer, trainmaster, and chief dispatcher are usually already located. The old belief was that the master mechanic should be at the shop to oversee the workforce there. The new perspective is that the master mechanic has moved beyond being just a shop foreman; by being based at one shop, he tends to underestimate the significance of roundhouses and car repair facilities at other points on the division. He's brought to division headquarters to get a feel for transportation, to stay connected with the train schedule, and to understand that motive power is a key part of transportation; that the shop is a part of the railroad, not the other way around.

The official family, now being gathered under the parental roof of the superintendent, are politely requested to deposit the official shooting-iron, the typewriter, in one official arsenal, from which all shooting will be done in the future. The office files are consolidated in one office of record. This idea is borrowed from the courts of justice, where one clerk of the court, with as many deputies as necessary, records all transactions regardless of the number of judges and other officers.

The official family, now gathered under the superintendent's roof, is kindly asked to leave the official typewriter, the "shooting-iron," in one designated place for all future use. The office files are put together in one record-keeping office. This concept is taken from the justice system, where one court clerk, along with however many assistants needed, keeps track of all transactions, no matter how many judges and other officials are involved.

You must have worked in a railroad office to appreciate the fearful condition of official files in this year of grace, nineteen hundred eleven. You ask for the file on that culvert at Jones’ farm on the Martinsburgh branch, and an anæmic office-boy staggers toward you with enough manuscript to be the making of a novel. There are the contract arrangements and the correspondence with the J. B. & G. concerning the union station privileges that are enjoyed with it at Blissville; why, there was a whole chapter given over to that episode of July, three summers ago, when the leaders had to be renewed on that magnificent structure, and its roof re-shingled. Here is the contract for handling milk on a single side-line division—and the accompanying symposium of thought from chief clerks and minor officers in the form of miscellaneous—and entirely useless—correspondence. This is the agreement with the bridge-builders’ union—four inches thick. No wonder the shelves of the record room sag, and that the clerks are hollow-eyed. Tons of unprotected paper have been scrawled upon, perfect rivers of helpless black ink have done the work—and all for that!

You would need to have worked in a railroad office to really understand the terrible state of official files in the year 1911. You ask for the file on that culvert at Jones’ farm on the Martinsburgh branch, and a frail office boy teeters over to you with enough documents to fill a novel. There are the contract details and the emails with the J. B. & G. about the union station rights that are linked to it at Blissville; in fact, there’s a whole section dedicated to that incident from July three summers ago, when they had to replace the leaders on that impressive structure and re-shingle its roof. Here’s the contract for handling milk on a single side-line division—and included is a collection of opinions from chief clerks and minor officers, full of random—and completely pointless—correspondence. This is the agreement with the bridge-builders’ union—it’s four inches thick. It’s no wonder the shelves in the record room are sagging and the clerks look exhausted. Tons of unprotected paper have been filled with scribbles, endless streams of useless black ink have been poured out—and all for this!

The heaviest file in the office of the Harriman system to-day is half an inch in thickness, and there is no one to deny that the property is being run at a high stage of[Pg 458] efficiency—particularly in comparison with some other railroad systems of the land. As the result of a single record system at any division headquarters, the astounding saving has been to that group of railroads, of five hundred thousand letters a year, and it now goes without saying that they were unnecessary letters. In a year or two, that figure will cross the million mark—and you must take second breath to imagine the time and thought that goes into the making of a million letters in a twelvemonth. The material saving in stationery is considerable—although trifling in the operation of a system that spends about $225,000,000 a year, but the logical claim is made that the five hundred thousand letters eliminated retarded rather than helped administration, that they produced more harm than good. Deeper than all this is the dwarfing effect upon the individual initiative of the man below, for whom the letter attempts to think.

The heaviest file in the Harriman system's office today is half an inch thick, and no one can argue that the property is running at a high level of[Pg 458] efficiency—especially compared to some other railroad systems across the country. Thanks to a single record system at each division headquarters, this group of railroads has saved an astonishing five hundred thousand letters a year, and it's clear that these letters were unnecessary. Within a year or two, that number will surpass a million—and you need to take a moment to consider the time and effort that goes into creating a million letters in one year. The savings in stationery are significant—though minor in the grand scheme of a system that spends about $225,000,000 annually—but it’s pointed out that the five hundred thousand eliminated letters actually hindered rather than helped administration, causing more harm than good. More importantly, this has a stifling effect on the individual initiative of the people on the ground for whom the letters are intended.

Elimination of red tape is not the sole object of the new system. Mr. Kruttschnitt regards this as incidental. What has appealed to him is the final step in the organization which is to confer the uniform title of “assistant superintendent” upon the former division engineer, master mechanic, trainmaster, travelling engineer, roadmaster, and chief despatcher. These officers retain their former duties and responsibilities, but they broaden authority to meet emergencies on the spot. This means increased supervision of employees, more scientific management of men. The officials of the Harriman lines faced here a ticklish problem. The attitude of organized labor was in doubt. Would the men object to too many bosses? Would confusion result from several men issuing orders that might possibly conflict? The results have been a splendid vindication of the intelligence of the men who are close to things. The men were often quicker to catch the idea than were the officers. What[Pg 459] appealed to them most of all was the dictum that no man could sign another man’s name or initials.

Eliminating bureaucracy isn’t the only goal of the new system. Mr. Kruttschnitt sees this as a secondary issue. What really interests him is the final step in the organization, which is to give the uniform title of “assistant superintendent” to the former division engineer, master mechanic, trainmaster, traveling engineer, roadmaster, and chief dispatcher. These officials keep their previous duties and responsibilities, but they gain broader authority to handle emergencies right away. This means more supervision of employees and a more scientific approach to managing people. The officials of the Harriman lines faced a tricky challenge here. The attitude of organized labor was uncertain. Would the workers mind having too many supervisors? Would there be confusion from several people giving orders that might conflict? The outcomes have been a fantastic validation of the intelligence of the workers who are close to the operations. The workers often understood the idea faster than the officers. What[Pg 459] mattered to them most was the rule that no one could sign another person's name or initials.

“We old men do our work, no matter how many bosses there are; we realize that younger men need more instruction than supervision,” said a veteran conductor on the Union Pacific, when the matter was brought to his attention. “We used to make one report to the master mechanic and another to the superintendent. Now one report addressed simply ‘assistant superintendent’ is enough. It means less red tape. But what we like best of all is that some smart Aleck of a clerk can no longer jack us up.”

“We older guys get our work done, no matter how many bosses there are; we understand that younger guys need more guidance than just watching over them,” said a veteran conductor on the Union Pacific when the topic came up. “We used to send one report to the master mechanic and another to the superintendent. Now, one report addressed simply to ‘assistant superintendent’ is enough. It cuts down on the red tape. But what we like the most is that some smart-aleck clerk can’t boss us around anymore.”

That veteran ticket-puncher recalled that in older days conductors had been dismissed for allowing operators to sign their names to telegraphic train orders; perhaps the letter of dismissal was signed by the superintendent’s chief clerk. There was railroad system for you!

That experienced ticket-puncher remembered that in the past, conductors had been fired for letting operators sign their names on telegraphic train orders; maybe the dismissal letter was signed by the superintendent’s main clerk. Now that was a railroad system for you!

After a year and a half of what the local officers called trial—for Mr. Kruttschnitt and Major Hine have always regarded that period as demonstration rather than as experiment—the system was broadened. It was applied to some of the higher units. For nearly a year, the U. P. general officers at Omaha have had five assistant general managers. In other days there were a general superintendent, a superintendent of motive power, a chief engineer, a superintendent of transportation, and an assistant to the general manager. The new million dollar general office building of the U. P. at Omaha will have its office space arranged according to the new conception. Until it is completed, the consolidation of office records will not be practicable, because the various general offices are now scattered over town. But a start has been made, and plans laid for full development.

After a year and a half of what the local officers called a trial—for Mr. Kruttschnitt and Major Hine have always seen that period as a demonstration rather than an experiment—the system was expanded. It was applied to some of the higher units. For nearly a year, the U.P. general officers in Omaha have had five assistant general managers. In the past, there was a general superintendent, a superintendent of motive power, a chief engineer, a superintendent of transportation, and an assistant to the general manager. The new million-dollar general office building of the U.P. in Omaha will have its office space organized according to the new concept. Until it is finished, consolidating office records won’t be practical, since the various general offices are now spread out across town. But a start has been made, and plans are in place for full development.

What is good at the east end of a railroad is generally as good at the west end, and so the plan, working handily in general offices at Omaha, has been transplanted to[Pg 460] the general offices of another Harriman road—the newly combined Oregon-Washington Railroad & Navigation Company at Portland, Ore., and at Seattle, Wash. Other general headquarters of the Harriman roads are only awaiting the construction of new and modern office buildings, before they will be asked to fall in line with the plan. Kruttschnitt does not order these things. He is far too wise a railroader for that. He directs by suggestion and the family circle talks of Major Hine. And yet twenty-three out of the thirty-three divisions of the Harriman railroad group have fallen into the new groove within two short years.

What works well at the east end of a railroad is usually just as effective at the west end, so the plan that functions smoothly in the general offices in Omaha has been implemented at[Pg 460] the general offices of another Harriman railway—the recently merged Oregon-Washington Railroad & Navigation Company in Portland, Ore., and Seattle, Wash. Other main offices of the Harriman railroads are just waiting for new, modern office buildings to be built before they are expected to adopt the plan. Kruttschnitt doesn’t make these decisions directly; he’s too intelligent for that. He leads by suggesting, and the family discussions revolve around Major Hine. Yet, in just two short years, twenty-three out of the thirty-three divisions of the Harriman railroad group have adapted to the new approach.

“Consider for an instant the overwhelming importance of a title to some railroaders,” says a high officer of one of that group as he sits at his desk. He is one of the men to whom a title is as hollow as a brass cylinder. “I have known a man to almost froth at the mouth because some stupid underling wrote a letter and addressed him as ‘assistant to the general manager’ instead of ‘assistant general manager.’ We have gone title crazy on some of our railroads. Take that overworked word ‘superintendent.’ We have more superintendents on this system to-day than there used to be track hands on a good sized road, and we have what is even worse, a superintendent of motive power, and a superintendent of transportation ranking the division superintendent who is the head of an important subordinate unit, and entitled to respect among the rank and file of our men as such. Under the new plan, the superintendent of transportation together with the superintendent of motive power, as you have already seen, become assistant general managers.

“Think for a moment about how crucial a title is to some railroad workers,” says a high-ranking official from that group as he sits at his desk. He is one of those who view a title as meaningless as an empty brass tube. “I’ve seen a guy nearly lose his mind because some foolish subordinate wrote him a letter addressing him as ‘assistant to the general manager’ instead of ‘assistant general manager.’ We’ve gone a bit title-crazy on some of our railroads. Just look at that overused term ‘superintendent.’ We have more superintendents on this system today than there used to be track workers on a sizable railroad, and even worse, we have a superintendent of motive power and a superintendent of transportation who outrank the division superintendent, who should be respected as the head of an important unit among our crew. According to the new system, the superintendent of transportation along with the superintendent of motive power, as you’ve already seen, becomes assistant general managers.”

“Right there is an impersonality that is delightful—and efficient; it has proved most efficient in division organization. Out on our —— division we had several washouts simultaneously last year. We sent at once an assistant superintendent to each point of interruption and[Pg 461] so we had at each vital place, a man with sufficient brains and authority to use the forces on the ground to the best advantage. Isn’t that good railroading?”

“Right there is a level of impersonal professionalism that is both appealing and effective; it has shown to be very effective in managing divisions. Last year, we experienced multiple washouts at our —— division at the same time. We immediately dispatched an assistant superintendent to each disruption point and[Pg 461] this meant we had someone at each crucial location with enough knowledge and authority to utilize the resources on the ground most effectively. Isn’t that great railroading?”


It is good railroading all along the line. It is good railroading to handle as big a question as the reorganization of a system employing a quarter of a million men and women, without writing a whole library of rules and regulations for its enforcement. Ask Major Hine, himself, how he handles that problem.

It’s effective railroading all the way through. It’s effective railroading to manage a big issue like reorganizing a system that employs a quarter of a million people without creating a massive library of rules and regulations for enforcement. Just ask Major Hine how he deals with that problem.

“Easily enough,” will be his reply to you. “We have a constitution—also unwritten like that splendid old bulwark of English liberties—and any superintendent, any general manager, can make his own rules for his division or his stretch of railroad as long as they will stand the tests of that constitution. And the railroad’s bulwark consists of but three very simple principles:

“Easy enough,” he’ll reply to you. “We have a constitution—just like that great old safeguard of English freedoms—and any superintendent, any general manager, can create their own rules for their division or stretch of railroad as long as they pass the tests of that constitution. And the railroad’s foundation is made up of just three very simple principles:

“The first of these is that no man may sign the name or the initial of another. That is rank feudalism, and out of place in the twentieth century sort of railroading. Our second clause is that there must be at all times an assistant superintendent in charge of the office. Normally, this assistant, in effect chief-of-staff, is the senior or No. 1 on the list. Here again, elasticity is introduced. The unwritten law provides that whatever assistant may be assigned to the office is the senior of the others for the time being. The chief-of-staff reviews the incoming and outgoing correspondence and reduces it to its lowest terms. Each assistant superintendent signs his own communications, but they pass through the focus of the administrative hour-glass on the desk of the watchful chief-of-staff.

“The first rule is that no one can sign someone else's name or initials. That's outdated feudalism and doesn't fit with modern railroading. Our second rule is that there must always be an assistant superintendent in charge of the office. Usually, this assistant, acting as chief-of-staff, is the most senior person on the list. Again, we allow for flexibility. The unwritten rule states that whatever assistant is assigned to the office is considered the senior member temporarily. The chief

“In the third place, correspondence must be addressed impersonally; from below, ‘assistant superintendent,’ from above, ‘superintendent.’ This requirement is based upon the idea that authority, as in the courts, is abstract and impersonal, that the exercise of authority is highly[Pg 462] concrete and personal. The court exists if the judge is dead; the court is silent until the judge speaks.”

“In the third place, correspondence should be addressed in a neutral way; from the subordinate level, ‘assistant superintendent,’ and from the higher level, ‘superintendent.’ This guideline comes from the belief that authority, like in the courts, is abstract and impersonal, while the exercise of authority is very[Pg 462] concrete and personal. The court still exists even if the judge is dead; the court is quiet until the judge speaks.”

Already there is noted a greater willingness to take responsibility. More and more is heard about “this division” and “the company” and less and less about “my department.” The mathematical axiom that “the whole is greater than any of its parts” is sometimes violated in corporate administration, because there is no chief-of-staff to balance the specialization of some department head.

Already, there's a greater willingness to take responsibility. We’re hearing more about “this division” and “the company” and less about “my department.” The mathematical principle that “the whole is greater than any of its parts” is sometimes ignored in corporate management, because there isn’t a chief-of-staff to balance the specialization of some department heads.

This system of playing trumps in the new science of railroads incidentally, but not essentially, provides for rotation in the position of senior assistant or chief-of-staff. Some conservative divisions have not availed themselves of this feature. On one division the superintendent in the first year of the new organization had four of his five assistant superintendents, each occupy the senior chair at headquarters for three months each. Finally, it came the turn of the old master mechanic.

This system of using trumps in the new railroads science occasionally, but not fundamentally, allows for rotation in the roles of senior assistant or chief of staff. Some traditional divisions have not taken advantage of this option. In one division, the superintendent in the first year of the new setup had four out of his five assistant superintendents each take turns in the senior position at headquarters for three months. Ultimately, it was the old master mechanic's turn.

“I am sweating blood,” he said, “but I never knew before how much there is about a railroad.”

“I’m sweating blood,” he said, “but I never realized before how much there is to know about a railroad.”

When that master mechanic returned to his shop interests, his vision had been broadened, and he was more alert to protect the company’s interests when riding over the road. The sponsors for the new system deny that this may lead to the neglect of an official’s own special responsibility. They point to the superintendent as a balance wheel to maintain proper equilibrium. Over two years’ experience has led the high officials of the Harriman lines to lay some stress upon urging the assistant superintendents forward rather than holding them back. The tendency has been to settle back in former grooves. As long as no harm is done, those who avail themselves of their new opportunities are becoming more valuable assets both for themselves and for the company.

When that master mechanic returned to his shop, his perspective had expanded, and he was more vigilant about protecting the company’s interests while on the road. The sponsors of the new system insist that this won't lead to neglecting an official’s unique responsibilities. They refer to the superintendent as a balancing force to keep things steady. After over two years of experience, the top officials of the Harriman lines have emphasized encouraging the assistant superintendents to move forward instead of holding them back. There's a tendency to fall back into old habits. As long as no harm is done, those taking advantage of their new opportunities are becoming more valuable assets for both themselves and the company.

When a division is reorganized, the persons concerned[Pg 463] are assembled to listen to a lecture by Major Hine. To their great astonishment, he usually leaves town the same evening. He takes the position that the system which depends for its success upon the presence of any individual is a system which the company has no business to adopt. He says, “We have pushed you off the bank. Now swim ashore.” They all do. On the next visit of his grand rounds, the instructor often finds his pupils beating him at his own game. Dropping in one day at the headquarters of a large division on the coast, he found the senior assistant superintendent and the old master mechanic in frequent conference. The senior assistant tossed a letter over the desk, and asked, “Did Jim here need to write this letter?” “It looks good to me,” said the instructor; “what is the matter with it?” “You told us,” said the interlocutor, “that one record in this office is enough. I handled a letter this morning from the mechanical assistant telling the foreman to repair this outfit car. Now I get another letter this afternoon about the same thing.” “You are dead right,” said the major; “you fellows will soon have me worked out of a job.”

When a division is reorganized, the people involved[Pg 463] gather to hear a talk by Major Hine. To their surprise, he usually leaves town the same evening. He believes that a system relying on the presence of any one person is not one the company should adopt. He says, “We’ve pushed you off the bank. Now swim ashore.” And they all do. During his next visit for grand rounds, the instructor often finds his students outdoing him at his own game. One day, while visiting the headquarters of a large division on the coast, he noticed the senior assistant superintendent and the old master mechanic in a heated discussion. The senior assistant tossed a letter across the desk and asked, “Did Jim really need to write this letter?” “It looks fine to me,” replied the instructor; “what’s wrong with it?” “You told us,” said the other person, “that one record in this office is enough. I dealt with a letter this morning from the mechanical assistant instructing the foreman to repair this outfit car. Now I’ve got another letter this afternoon about the same thing.” “You’re absolutely right,” said the major; “you guys will soon have me out of a job.”

The old master mechanic caught the spirit of the occasion and said: “Yes, Jack, you caught that one, but there were two just like it this morning that you didn’t catch. Next time I won’t have to dictate them.”

The old master mechanic got the vibe of the moment and said: “Yeah, Jack, you got that one, but there were two just like it this morning that you missed. Next time, I won’t have to spell them out.”


There then is efficiency through organization—the playing of trumps in the developing science of railroading. Other railroads have been watching the reorganization plan upon the Harriman system with critical eyes, and can find nothing but success in its workings. It is paving its own way, and shouldering itself abreast of a railroad generation that figures not in lines of from five hundred to a thousand miles each, but giant systems of grouped lines that may easily stretch their steel cobwebs[Pg 464] for fifteen thousand miles—over whole sovereign States, from ocean to ocean—properties whose management calls for a degree of skill not yet demanded in the very greatest of our industrial or manufacturing corporations.

There is efficiency through organization—the strategic advantage in the evolving field of railroading. Other railroads have been observing the reorganization plan of the Harriman system with a critical eye and see only success in its implementation. It is carving its own path and positioning itself alongside a railroad era that doesn’t just measure in lines of five hundred to a thousand miles each, but in massive systems of interconnected lines that can easily extend their steel networks[Pg 464] for fifteen thousand miles—across entire states, from coast to coast—operations that require a level of expertise not yet seen in even the largest of our industrial or manufacturing companies.

The old order changeth and giveth way to the new.

The old way is changing and making room for the new.

 

 


INDEX

Acworth, the English economist, 330, 331.

Adams, Alvin, 371, 372.

Adams, Maude, 293, 294.

Adams Express Company, 371-373.

Adams & Company, 372.

Ade, George, 303.

Advertising, railroad, 276;
bill for newspaper, 288;
open territory, 356.

Agricultural schools maintained by the railroads, 360, 361, 363.

Air-brake, 42, 125, 134, 249, 250.

Albany, bridge at, 14.

Albany & Syracuse Railroad, 371.

Algomah Central, 417.

Algomah, ferry, 415.

Alleghany Portage Railroad, 11, 12, 48, 149.

Allen, Horatio, 5, 6, 7, 8, 119.

Altoona shops of Pennsylvania Railroad, 12, 61, 154, 394, 395-398.

American bridge-builders do work of world, 74.

American Express Company, 372, 373.

American Locomotive Company, 126, 127.

“American Notes,” Dickens, quoted, 11.

Anchor Line, the, see Erie & Western Transportation Company.

Ann Arbor railway, 416.

Arabian, locomotive, 120.

Armstrong, Col. G. B., 377.

Ashtabula, Ohio, bridge disaster, 61.

Atchison, Topeka & Santa Fe Railroad, 2, 32, 126, 127, 358, 386, 429.

Atlantic City, 367, 368.

Atlantic City Railroad, 127.

Atlantic Coast Line, 127.

Atlantic type of locomotive, 127.


Baggage, handling of, 93;
duties of baggagemen, 251, 252;
use of baggage-car, 322, 323.

Baldwin, Matthias, 122, 123.

Baltimore, railroad connections of, 10, 11, 15, 16, 17, 18, 19;
tunnels in, 49;
stations in, 96, 436.

Baltimore & Ohio Railroad, 2, 9, 15-23, 41, 49, 58-60, 64, 65, 77, 96, 120, 126, 132, 139, 144, 376, 377, 394, 421, 427, 436.

Baltimore & Potomac R. R., 20.

Bangs, Col. George S., 377, 378.

“Bends,” cause and treatment of, 68, 70.

Bergen Tunnel, 318.

Bessemer, Sir Henry, 61.

Best Friend of Charleston, locomotive, 8, 120.

Big Muddy River, Illinois Central’s bridge over, 78.

Big Four, 27, 418.

Binghampton, N. Y., 81.

Black Diamond Express (Lehigh Valley Railroad), 286.

Black River Road, 217.

Blair, Postmaster General Montgomery, 377.

Blizzards, fighting of, 268-275.

Boards of directors of railroads, 156-158.

Bollman, —, designer of bridges, 61, 63.

Bonds, railroad, 36, 37.

Boston Elevated Railway, 428.

Boston, in 1831, 9;
railroad connections of, 10;
Josiah Perham’s excursions to, 29;
[Pg 466]stations in, 88, 95-99, 313, 319, 320, 384;
suburban traffic of, 98, 99, 319.

“Boston Special” (New York, New Haven & Hartford Railroad), 384.

Boston & Albany Railroad, 60, 77, 98, 106, 136, 370.

Boston & Lowell Railroad, 9, 10, 96, 98.

Boston & Maine Railroad, 1, 98, 319, 320, 333, 384, 437.

Boston & Providence Railroad, 95, 370.

Boston & Worcester line, 10, 124, 370.

Brakeman, duties of, 248-250.

Brandeis, Louis, 451, 452.

Brandywine Viaduct, 77.

Brennan, Louis, 442, 443.

Bridge-builders, personality and nationality of, 72-74.

Bridges—
at Albany, across Hudson, 14.
first across Mississippi, 28.
building of, 42, 56-79.
at Trenton, across Delaware, 57, 77.
at Springfield, across Connecticut River, 57.
of timber, 57-60, 62-64.
at Waterford, across Hudson River, 57.
Permanent Bridge, across Schuylkill River, 58.
of stone, 58, 59, 76, 77.
Starucca Viaduct, 58.
Thomas Viaduct, 58, 59, 76.
of iron, 60, 61.
of Rider design, 60.
B. & O. Monongahela River, 60.
Ashtabula, 61.
of steel, 61, 62, 76, 77.
at Portage, over Genesee River, 62.
forms of, 62-64.
through span, 64.
deck span, 64.
over Susquehanna River, between Havre-de-Grace and Aiken, 64, 65.
at Cincinnati, over Ohio River, 65.
suspension, 65.
cantilever, 65, 66.
over Kentucky River, 66.
Minnehaha, at St. Paul, 66.
over Niagara River, 66.
over Frazer River, 66.
at Poughkeepsie, 66.
personality of builders of, 72-74.
over Pend Oreille River, 73.
on line of Rio Grande & Western, 74.
replacing of, 75, 76.
Roebling’s, at Niagara Falls, 75.
at Steubenville, Ohio, 75, 76.
over Hackensack River, 76, 206, 207.
of concrete, 76-79.
Brandywine Viaduct, 77.
Pennsylvania, over Susquehanna River, 77.
New Brunswick, over Raritan River, 77.
over Florida Keys, 78.
at Slateford, Pa., 78.
over Big Muddy River, 78.
at Washington, D. C., 78.
Moodna Valley, steel trestle over, 143.
at Towanda, Pa., 144.
first steel bridge in America, 144.
across the Delaware, 367.

Brilliant cut-off (Pennsylvania Railroad), 148, 149.

Britton, H. M., 269.

Broad Street Station, Philadelphia, 88, 96, 97, 154, 320, 440.

Brooklyn Rapid Transit Company, its care for employees, 427, 428.

Brooks plant, Dunkirk, 127.

Brotherhood of Locomotive Engineers, 423.

Brown, George, 16.

Brown, W. C., 167, 168, 362.

“Brown system,” see Demerit plan.

Bryant, Gridley, 6, 132.

Buffalo & Attica Railroad, 27.

Buffet sleepers, 307, 309.

Burlington, see Chicago, Burlington & Quincy R. R.

Burr, Theodore, 57, 63.

Burwick, J. M., 420.
[Pg 467]

Cab, use of, 123.

Caissons, their use in tunnel-construction, 52.
in bridge-building, 66, 67, 68, 69, 70, 71, 77.

Calvert Station, Baltimore, 96.

Camden Station, Baltimore, 96, 436.

Camden & Amboy Railroad, 10, 121.

Campbell, Henry R., 122.

Canadian Pacific Railway, 2, 32, 141, 142, 406, 414, 417.

Canals, 4, 5, 9, 13, 34, 35.

Car-ferries, 416, 417.

Car-inspectors, duties of, 402, 403.

Cars, storage of, 89;
cleaning of, 90;
construction of, 132;
platforms and vestibules of, 134, 135, 308;
use of steel for, 135;
“foreign cars,” 389.

Carroll, Charles, of Carrollton, 17.

Carter, C. F., quoted, 24.

Cascade Tunnel, 436, 437, 441.

Cassatt, A. J., 160, 166.

Cathedral Mountain, the spiral tunnel under, 142.

Cattle, shipping of, on railroads, 328, 329.

Central Pacific Railroad, 30, 31, 32, 45, 357.

Central Railroad of New Jersey, 2, 313, 412.

Central Vermont, 333.

Charleston & Hamburg Railroad, 8, 123.

Cheney, Benjamin F., 372.

Chesapeake & Ohio Canal, 2, 10, 16, 18.

Chicago, Burlington & Quincy Railroad, 2, 127.

Chicago City Railway Company, 177.

Chicago Fast Mail, 189.

Chicago, Milwaukee & St. Paul Railroad, 3, 32, 300, 313, 356, 358.

Chicago-Montreal flyer, 414.

Chicago, railroad connections of, 27;
Northwestern station at, 88, 101, 106, 321;
La Salle Station at, 101.

Chicago, Rock Island & Pacific Railroad, 3, 28, 364, 386.

Chicago & Alton Railroad, 144, 300-304.

Chicago & Northwestern Railway, 3, 27, 28, 313, 356, 386.

Chicago & St. Louis Express (West Shore Railroad), 265-267.

Chief clerk, duties of, 220.

Civil War, railroad building during period of, 19, 20;
might have been averted by railroad development, 35.

Claim-agents, 174-179.

Cleveland stations in, 96, 418, 419.

Cleveland & Pittsburgh Railroad, 418.

Coal, handling of, 13;
as a freight business, 108, 109, 126, 339, 342;
substituted for wood as a fuel, 124;
mining of, 340.

Collinwood, Ohio, the Lake Shore’s plant at, 394.

Columbia & Philadelphia Railroad, 12, 122, 401.

Commuter, the, 311;
his use of rapid transit, 313-324, 327, 384.

Competition among railroads, 355.

Complaints of public in regard to railroad service, 290, 291.

Conductor, duties of, 250, 251.

Consolidation, locomotive, 124, 125.

Construction work of railroads, 454.

Cooper, Peter, 17-19, 120.

Coöperation of railroads, 328.

Cornell University, agricultural school at, 360.

“Corridor trains,” 134.

Cowan, John F., 22.

Crede, the English railroad town, 393.

Crédit mobilier, 31.

Crescent City, the, 299.

Crocker brothers, 30.

Crossings, railroad, 42.

Cumberland, on the National Highway, 16, 19, 394.

Cumberland Valley Railroad, 299.


Daly, C. F., 284.

Daniels, George H., 277.

Davis, Phineas, 120-122.
[Pg 468]
Davis, W. A., 377.

Davis & Gartner Co., 120.

Decapod, locomotive, 126.

Dee, River, bridge, 60.

Delaware, Lackawanna & Western Railroad, 2, 44, 78, 88, 102, 145, 313, 315, 317, 385, 412.

Delaware & Hudson Railroad, 1, 5, 119, 126.

Delmonico, the, 304, 305.

Demerit plan, 211, 212.

Depew (New York), shops of the New York Central at, 394.

Detroit River tunnel, 54, 55, 413, 436, 441.

Devereux, John H., 418.

De Witt Clinton, locomotive, 13, 120.

Dexter, Judge, 29.

Dickens’s “American Notes,” quoted, 11.

Dining-cars, conveniences of, 134, 304-307.

Division superintendent, duties of, 187-189, 202-219, 272-275.

Dorsey, John M., 314.

Dresden, Germany, train-sheds in, 103.

Duluth & Iron Range Railroad, 420.


Eagle Pass, 40.

Edison, Thomas A., 432.

Efficiency in railroad service, 449-464.

Eighteen-hour trains, between New York and Chicago, 298.

Electricity, its use in tunnel-construction, 51, 52.
in bridge-building, 70.
substituted for steam, 104, 105, 137, 432-441.
used for lighting, 303, 315-321.

Elevated and subway lines, 440.

El Gobernador, locomotive, 126.

Elkhart, Indiana, railroad shops of the Lake Shore Railroad at, 394.

Embankment, construction of, 44;
largest, 45.

Emigration bureaus, 356, 358.

Empire State Express (New York Central), 285, 286.

Employees, protection of, 176-179, 422, 423.

“Engine sheds,” 390.

Engine wheels, first turning of, in America, 7.

Engineer, duties of, 90, 247, 248.

Engines in yards and roundhouses, 89, 90.

English roundhouse principle, 89.

Enterprise line, the, 405.

Erie Canal, New York State, 4, 13, 14, 15.

Erie, Pa., transfer of passengers at, 14.

Erie Railroad, 22-25, 59, 60, 124, 126, 142, 143, 164, 299, 313-315, 317, 361, 392-394, 412, 417, 429, 430, 435.

Erie & Western Transportation Company, 417.

Evening Star, the, 299.

Excursions, use of, 358.

Express business, 369.

Express messenger, duties of, 251, 252.


Fargo, William G., 371, 372.

“Farmers’ special,” 360, 361, 363.

Felton, S. M., 124.

Ferry fleets, 412-415.

Fillmore, President, his trip on the Erie, 23.

Finances of railroad, 179-186.

Fireman, duties of, 90, 246, 391, 392.

Fish, shipping of, 345, 346.

Fisk, Jim, 299.

Fitchburg, Railroad, 96, 98.

Florida East Coast Railroad, 77, 78.

Florida Keys, 78.

Folders, bill for printing of, 288.

Food, shipping of, to the city, 343, 344.

Forbes, James M., 27.

Forney, M. N., 125.

Fort Wayne subsidiary, the, 147, 148.

France, railroad in, 35.

Frankfort, Germany, train-sheds in, 103.

Franklin, Benjamin, 375.

Frazer River bridge, 66.
[Pg 469]
Freehold & Jamesburg Agricultural Railroad (Pennsylvania Railroad), 359.

Freight claims, 183.

Freight, railroads once prohibited from carrying, 9;
Erie’s profits from, 25;
handling of, 34, 88, 107-118, 194;
traffic, 318, 325-354;
rate system for, 329-331;
threefold classification of, 330-332;
“back haul,” 334;
Australian system of, 334-336;
“demurrage,” 338;
fast trains for, 343.

Freight terminals, 107-115, 408.

Freight traffic-manager, duties of, 326, 327.

Fruit, shipping of California, 344, 345.

Fullerton, H. B., 362.


Galena & Chicago Union Railroad, 27.

Gallitzin Tunnel, 12, 50, 149, 441.

Garrett, John W., 20, 21.

Garrett, Robert, 21, 22.

Gasolene engine, use of, 137.

Gauge, standard, 46.

General attorney of the railroad, duties of, 170-174.

General counsel of the railroad, duties of, 170-174.

General manager, duties of, 187-201.

General passenger agent, duties of, 276-291, 366.

General superintendent, duties of, 190.

Genesee Valley Road, 143.

Geneva, N. Y., agricultural experimental school, 360.

George Washington, locomotive, 122.

Gould roads, 2, 3, 32.

Government regulation of railroads, 329.

Governor Paine, locomotive, 123.

Grades, railroad, 40, 41, 48, 139-151.

Grand Central Railroad, 316, 317, 420.

Grand Canal (Erie), 4.

Grand Central Station, New York, 88, 95, 96, 104, 315, 321, 384, 419, 421, 438, 439, 440.

Grand Rapids & Indiana Railroad, 416.

Grand Trunk Pacific Railway, 3, 32, 42, 304, 333, 414, 416, 417, 436.

“Grangers,” 3.

Grant, General, 302, 303.

Grasshopper, locomotive, 120.

Great Lakes, highway up the, 414.

Great Northern Express Company, 373.

Great Northern Railroad, 2, 32, 126, 147, 300, 358, 417, 437.

Great Western Railway, see Grand Trunk.

Greenville, freight station at, 109, 110.

Gyroscope, see Mono-rail.


Hackensack River Bridge, 76, 206, 207.

Hadley, President, of Yale, 17.

Hand-brakes, use of, 250.

Hanson, Inga, 177.

Harbor fleet, a, 406, 407, 408.

Harlem River Branch (New Haven), 316, 317, 438.

Harnden, William F., 370, 371, 372.

Harriman, E. H., 139-141, 159, 166, 167, 358.

Harriman lines, 2, 297, 358, 406, 455-458, 460-463.

Harsemus Cove, 109, 110.

Harvard, the, 405, 406.

Haupt, Herman, 451, 452.

Hazard, Ebenezer, 374.

Headlight, first use of, 124.

“Head-room,” 42.

Hill, J. J., his roads, 2, 147, 159, 166, 167, 358, 373, 406.

Hinckley, —, a locomotive builder, 122.

Hine, Charles, 453-455, 459-461, 463.

Hoboken, Lackawanna Terminal at, 88, 102, 109.

Honesdale, Pa., switchback at, 41.

Hoosac Tunnel, 49, 437.

Hopkins, Mark, 30.

Hornellsville, Erie shops at, 392-394.
[Pg 470]
Horse Shoe Curve, 12.

Hotel-cars, see Dining-cars.

Howe, —, designer of bridges, 63.

Hudson, Commodore, bronze statue of, 354.

Hudson River Tunnel, 102, 412.

Huntington, Collis P., 30, 32.


Ice-floes, obstructions to the railroad marine, 416.

Idaho & Washington Northern Railroad, 73.

Illinois Central Railroad, 1, 28, 78, 313, 320, 321, 385, 429.

Imperial Limited (Canadian Pacific Railway), 141.

Inland Water Ways, 404-417.

Insurance, for railroad employees, 423.

Interstate Commerce Commission, 13, 329, 333, 335, 355, 374, 451.

Interstate Commerce Law, 210.

Interurban electric service, 432-434.

Ithaca, N. Y., switchback at, 41.


Jamaica, station at (Long Island), 318, 319.

Jamestown Exposition of 1907, 441.

Jay Gould, the, 299.

Jersey City, 109.

Jersey Heights Tunnel, 102.

Jervis, John B., 121.

Jewell, Postmaster General, 378.

John Bull, locomotive, 121.

Joy line, the, 405.

Judah, Theodore D., 29, 30, 31.


Kansas, boom in, 357.

Kentucky River bridge, 66.

Kicking Horse River, tunnel near, 142.

Kingwood Tunnel, 41, 49, 122.

Kirkwood, James P., 59, 77.

Kruttschnitt, Julius, 298, 455, 456, 458-460.


Lackawanna cut-off, 145.

Lackawanna Railroad, see Delaware, Lackawanna & Western Railroad.

Lake Michigan, an obstruction to land traffic, 415.

Lake Shore & Michigan Southern Railroad, 14, 27, 205, 378, 385, 394, 418, 419, 421.

Lane cut-off (Union Pacific), 44, 140.

Lard, shipping of, 342.

La Salle Street Station, Chicago, 101.

Latrobe, B. H., 19, 41, 49, 58, 60, 63, 122.

Lehigh Valley Railroad, 2, 144, 286, 361, 385.

Leiper, Thomas, 6.

Lewis, Isaac, Erie engineer, 25.

Lickey plane, 122.

Lights, code of, 86.

Lincoln, Abraham, 300, 302.

Link device, use of, 124.

Liquor, prohibition of use of, 421.

Livingston & Company, 372.

Locomotives, 5, 7, 8, 18, 26, 119-131.

Long Island commuters, 102, 103.

Long Island Express Company, 373.

Long Island Railroad, 1, 109, 313, 318, 320, 362, 412.

Long Key Viaduct, 78.

Loree, L. F., 22.

Lowell, Mass., in 1831, 9.

Lucin cut-off, The (Southern Pacific), 139, 140.


M. K. & T., 450.

McAdoo Tunnel, 317.

McCrea, James, 167, 194, 195.

McCrea, the engineer, 420, 421.

McGraham, James, 331.

McPherson, Logan G., quoted, 20.

Mad River & Lake Erie Railroad, 26, 124.

Magazines, railroad employees’, 429.

Mail clerks, duties of, 251, 252, 377-383.

Mail-service, railway, 369-387.

Maintenance Way Department, 388.

Mallet articulated compound, 126, 127.

Manchester & Liverpool line, 9.

Mann, Col. W. D., 135.

Manunka Chunk, tunnel at, 145.

Marine, the railroad, 404-417.
[Pg 471]
Market Street Station, Philadelphia, 88, 97.

Martin, T. E., 363.

Maryland, the, 413.

Mason, a locomotive builder, 122.

Master Car Builders, organization of, 136, 137, 390, 401.

Master mechanic, duties of, 389, 400, 401.

Mastodon, locomotive, 125, 126.

Mauch Chunk, colliery railroad at, 9, 41, 136.

Metropolitan Line, the, 405.

Metropolitan Street Railway Company, New York City, 172.

Meyers, George, 418, 419.

Michigan Central Railroad, 27, 28, 54, 302, 385, 413, 414, 436.

Michigan Southern Railroad, 27, 28.

Michigan, the transport, 414.

Middlesex Canal, traffic on, in 1829, 9.

Milholland, James, 124.

Military Academy at West Point, parade-ground of, 265.

Milk, carrying of, to city, 347-351.

Mills, James C., quoted, 415, 416.

Minnehaha Bridge, at St. Paul, 66.

Minot, Charles, 25.

Missouri Pacific Railroad, 29.

Missouri, steel bridge across the, 144.

Moguls, locomotives, 124.

Mohawk & Hudson Railroad, 13, 41, 121.

Mono-rail, 441-445.

Monon Railroad, 385.

Monongahela River Bridge, 60.

Moodna Valley, steel trestle over, 143.

Morgan, J. P., 296, 328.

Morning Star, the, 299.

Morris Run, the, 133.

Morse, William, 265-267.

Mott Haven yards, 439.

Mount Clare yards, Baltimore, 120, 132.

Mount Royal station, Buffalo, 436.

Murray, Oscar G., 22.


National Express Company, 373.

Naugatuck Railroad, 135.

New Brunswick bridge, over Raritan River, 77.

New England Navigation Company, 405.

New Haven Railroad, 1, 109, 147, 300, 313, 315, 316, 413, 419, 438-440.

New York Central, 2, 14, 22, 27, 41, 104, 126, 147, 151, 154, 155, 167, 205, 268, 284, 285, 297, 298, 313, 315-317, 320, 361-363, 370, 384, 394, 407-410, 419-421, 435, 438.

New York Central & Hudson River Railroad, 14, 104, 353, 378, 417, 434.

New York Connecting Railroad, 109.

New York, New Haven & Hartford Railroad, 98, 104, 315, 320, 404-406, 412, 433.

New York, railroad connections of, 10, 21;
tunnels in, 49;
stations at, 88, 95, 96, 102-104, 159-162, 315, 318, 319, 321, 412, 419, 421, 438-440;
harbor and commerce of, 409-412;
ferries in, 413-415.

New York & Harlem Railroad, 14, 60.

New York & New England Railroad, 98.

Newspapers, rapid delivery of, 382.

Niagara River bridge, 66.

Norfolk & Western Railroad, 144, 421.

Norris, William, 122.

North Station, Boston, 88, 97, 98, 313, 319, 320, 324, 384.

Northern Central Railroad, 11, 96.

Northern Cross Railroad, 26.

Northern Pacific Railroad, 2, 29, 32, 50, 51.

Northern Steamship Company, 417.

Northwestern station, Chicago, 88, 101, 106, 321.

Norwich, Conn., 10.


Observation cars, 308, 309.

Officials of railroads, 170-219.

Ohio & Mississippi Railroad, 19.

Old Colony Railroad, 98, 405.

Olympic, the, 407.

Oneida Railways Company, 435.
[Pg 472]
Oregon-Washington Railroad & Navigation Company, 460.

Organization, as a means to secure efficiency, 449-464.

Osgood, Samuel, 375.

“Our Inland Seas,” quotation from, 416.

Oxford Furnace, tunnel at, 145.


Pacific coast, railroad connections of, 28-32.

Pacific type of locomotive, 127.

Paderewski at Vassar, 294, 295.

Palmer, Timothy, 58.

Panhandle subsidiary, The, 147, 148.

Panic, of ’37, 13;
of ’07, 162, 359, 360.

Pape, Edward, 176, 177.

Park Avenue Tunnel, 439.

Park Square Station, Boston, 95, 96, 98.

Parkersburg, W. Va., railroad connections of, 19;
grade at, 41.

Parsons, Superintendent, 430.

Passenger coaches, 132-134, 398-400.

Passenger service, first road to have regular, 8.

Paterson works, 121, 122, 124.

Pay-car, gradual disappearance of the, 180.

Pend Oreille River bridge, 73.

Pennsylvania Railroad, 2, 12, 49, 50, 61, 76, 77, 96, 109, 110, 123, 135, 145, 146, 154, 159, 167, 170, 194, 297, 298, 300, 313, 317, 320, 359, 379, 385, 386, 394, 401, 406, 412, 413, 417, 421, 423-427, 435, 441, 451.

Pennsylvania Station, New York, 88, 102-104, 159-162, 318, 319, 412, 440.

Pensions, granted to employees, 425, 426.

People’s line, 12.

People’s Pacific Railroad, 29.

Pere Marquette Railway, 416, 429.

Perham, Josiah, 29, 30.

Permanent Bridge, across Schuylkill River at Philadelphia, 58.

Philadelphia, Germantown, and Norristown Railroad, 123.

Philadelphia, railroad connections of, 10, 11, 15, 21;
stations at, 88, 96, 97, 154, 320, 440.

Philadelphia, Wilmington & Baltimore Railroad, 20.

Philadelphia & Columbia Railroad, 12.

Philadelphia & Reading Railroad, 2, 97, 124.

“Piano-box” system of switches, 84, 85, 86.

Pig iron, handling of, 341, 342.

Pioneer, locomotive, 27.

Pioneer, sleeping-car, 301, 302, 303.

Pittsburgh, railroad connections of, 11, 12, 15, 18, 19;
suburban traffic of, 147, 148;
Union Station at, 148.

Planes, inclined, disuse of, 11, 12.

Plumbe, John, 29.

Pomeroy, George, 371.

Pooling, objections to, 328, 331.

Portage, N. Y., bridge at, 62.

Portage Railroad, see Alleghany Portage Railroad.

Post-office Department, United States, 372-387.

Poughkeepsie Bridge, 66.

Prairie, type of locomotive, 127.

Pratt, —, designer of bridges, 61.

President, the, 304.

President of the railroad, the, 152-169.

Prince Rupert, on Grand Trunk Pacific Railroad, 32.

Private car lines, 13, 293-298.

Promotion in railroad service, 245, 255.

Providence, R. I., railroad connections of, 10.

“Public service stations,” 287.

Pullman, George M., 134, 299, 393.

Pullman and its railroad shops, 393, 394.

Pullman cars, construction of, 303.

Pullman Palace Car Company, 303.


Queen City, the, 299.

Quincy Granite Railroad, 132.


Railroad, The.
history of, in United States, 3-33.
English, 5, 7.
[Pg 473]first American, 6.
horse-power, 6, 12, 17.
communal nature of early, 12.
paper of, 23.
treatment of bankrupt, 23.
telegraph first used by, 23.
development and building of, 34-48.
grants for, 35, 36.
cost of, 36.
financing of, 36, 37, 179-186.
keeping open for winter traffic, 38, 268-275.
water for use of, 41.
crossings on, 42.
tunnels, 48-55, 145-150, 436, 437.
bridges, 42, 56-79.
stations, 80-106.
suburban service, 80, 81, 90, 311-324.
roundhouses, 88-90.
yards, 83-91, 115-118.
freight terminals, 107-115, 408.
locomotives and cars, 119-137, 388-404.
building of the locomotive, 128-132.
building of cars, 132-137.
reconstruction of, 138.
grades, 139-151.
officials, 152-169, 187-219, 276-287.
legal department, 170-179.
financial department, 179-186.
tickets, 181-183, 288-290.
operating, 220-242.
time table, 221-223.
signals, 225-227, 236-238.
use of telephone, 235.
employees, 243-255, 418-431.
wrecking trains, 256.
rates, 282-287.
special trains and private cars, 292-310.
commuters’ trains, 311-324.
freight traffic, 325-355.
freight rates, 327-337.
scientific farming, 359-366.
express service, 369-374.
mail service, 374-387.
marine, 404-418.
ferries, 407-418.
electricity, 432-445.
mono-rail, 441-445.
organization, 449-464.

Rails laid on stone sleepers, 11.

Reading Railroad, 123, 313, 320.

Rebating, prohibition of, 328, 329.

Reconstruction of railroads, 138-151.

Red Line, All-British, 141.

Red Spot, Order of the, 430, 431.

Repair shops, locomotive and car, 400.

“Residences,” in railroad construction, 43.

Richardson, the architect, 106.

Rider, Nathaniel, 60.

Rio Grande & Western Railroad, 74.

Roadmaster, duties of, 239, 240.

Roads as compared with canals, 5.

Rochester, railroad connections of, 13, 14;
depot, 96.

Rock Island, see Chicago, Rock Island & Pacific R. R.

Rockaway section, Long Island, home of Lillian Russell, 294.

Rockefeller, Mr., 296.

Roebling’s suspension at Niagara Falls, 75.

Rogers, Grosvenor, and Ketchum, locomotive builders, of Paterson, N. J., 26;
locomotive works, 121, 122, 124.

Ronkonkoma, Long Island, home of Maude Adams, 293, 294.

Roosevelt, Governor, 217, 218.

Rotary plough, 271.

Roundhouses, 88-90, 270, 388-402.

Rural free delivery, development of, 376.

Russell, Lillian, 294.

Rutland Railroad, 417.


Sacramento Valley Railroad, 30.

Sails on cars, experiments with, 17.

St. Albans, Vt., 333, 335.

St. John’s Church, New York, 354.

St. John’s Park, New York, 353, 354.

St. Louis, railroad connections of, 19, 29;
Union Station at, 88, 97, 99, 100, 106.

St. Paul, see Chicago, Milwaukee & St. Paul R. R.

Salaries, paid to railroad presidents, 168, 169;
to the general attorney, 171.
[Pg 474]
“Sand-hogs,” 66, 67, 68, 69, 70, 71, 73.

Sandusky, first locomotive with whistle, 26, 124.

Santa Fe, see Atchison, Topeka & Santa Fe R. R.

Schedules, Train, see Time Tables.

Scherl, August, 443.

Secret service, the railroad’s, 177-179.

Section-boss, duties of, 239, 240, 431.

Seibert, Leonard, 301.

Signal, bell-rope, 124, 225, 226, 227;
along line of railroad, 236;
interlocking, 236;
block system of, 237;
operation of, 236-239;
maintenance of, 239.

Signal towers, 82, 84-87.

Situation, The, the official daily report, 196, 197.

Slateford, Pa., bridge, 78.

Sleeping-cars, introduction and use of, 299, 301, 302.

Smith, A. H., 205.

Smith, C. Shaler, 66.

Smith, Reuben F., 418.

Snow-belt of Great Lakes, 268.

Snow ploughs, 38.

Snow-sheds, 268.

South Carolina Railroad, 8.

South Station, Boston, 88, 97-99, 313, 319, 320, 384.

Southern California, interurban electric line in, 297.

Southern Express company, 373.

Southern Pacific Railroad, 2, 32, 126, 139, 144, 159, 441, 454.

Spearman, Frank H., 144.

Spiral tunnels, 141, 142.

Spokane case, the, 334, 335.

Springfield, Mass., bridge, 57.

Springfield, station at, 106.

Springstead, Harvey, 431.

Stage, Henry W., 418.

Stampede Tunnel, 50, 51.

Stanford, Leland, 30, 31.

Starucca Viaduct, 58, 59, 77.

Station-agent, multifarious duties of, 253-255.

Stations, see under Railroad.

Statistics, making of railroad, 184-186.

Steam brake, 125.

Steamships, 352, 353, 404, 405.

Steel, use of, 56, 61, 72, 125, 386, 397-400.

Stephenson, George, inventor, 5, 121.

Stephenson, George & Robert & Company, 121.

Stephenson, Robert, 125.

Steubenville, Ohio, bridge, 75, 76.

Stonington, Conn., railroad connections of, 10.

Stourbridge Lion, locomotive, 7, 8, 119.

Street railroad systems, 427, 428.

Stubbs, of the Union Pacific, 298.

Suburban service, 80, 81, 90, 98, 99, 147, 148, 315-319, 440.

Superintendent of bridges, 239, 240.

Superintendents, 153-155, 187, 220, 221-242.

Susquehanna Railroad, see Northern Central Railroad.

Susquehanna River, Pennsylvania R. R. bridge over, 77.

Susquehanna River bridge, between Havre-de-Grace and Aiken, 64, 65.

Susquehanna shop, 393, 394.

Swindon, the English railroad town, 393.

Switchback principle, 41.

Switches and switchmen, 84-86, 111-118, 252, 253, 320.


Tacony, Philadelphia trains stopped at, 10.

Taylor, President Zachary, 123.

Telegraph, Erie first railroad to use, 24;
development of, in 1851, 24;
introduction of, 25, 224;
substitution of telephone for, 235, 236;
crippling of service of, 267, 268.

Telephone, use of, 235, 236.

Terminal, keeper of the, 82;
map of tracks and station of, 83, 84;
guarded by interlocking switches, 84, 85.

Terminals, see Railroad stations;
also Freight terminals.

Thomas, Philip E., 16, 19.

Thomas Viaduct, 58, 59, 76.

Thompson, A. W., 65.

Thomson, J. Edgar, 6.

Thomson, John, 6.
[Pg 475]
“Throat” of station yard, 87, 88.

Tickets and mileage-books, 182, 276-278, 286;
bill for printing, 288;
rate-sheet for, 289;
redemption of, 289, 290.

Time Tables, 221.

Tioga Railroad, 133.

Tom Thumb, locomotive, 18, 120.

Towanda, Pa., bridge at, 144.

Towermen, 82, 83, 85, 274.

Townsend, Oscar, 418.

Track-laying, world’s record of, 45;
profession of, 45, 46;
machine for, 46.

Track, on which Stourbridge Lion locomotive ran, 7.

Track-walker, responsibility of, 253.

Traffic, making of freight and passenger, 355-368.

Trailer, the, 128, 129.

Train-despatcher, 221, 223, 224, 228-231, 233-235, 261.

Trainman, see Brakeman, duties of.

Train-master, duties of, 221.

Transcontinental railroads, 357, 358.

Transfer-house, 111-116.

Travelling passenger agents, duties of, 278.

Trenton, bridge at, 57, 77.

“Trolley arrangement” in freight-houses, 450.

Trumbull, —, bridge-builder, 60.

Tug, use of, 407, 409, 412.

Tunnels, 41, 48-55, 102, 104, 122, 141, 142, 145, 160, 161, 317-319, 412-414, 436, 437, 439, 441.

Turner, John B., 28.

Turn-tables, 89.


Underwood, F. D., 23, 142, 143, 164.

Union line, 13.

Union Pacific Railroad, 2, 28, 31, 32, 44, 137, 139-141, 298, 357, 459.

Union Station, Cleveland, 96, 418, 419.

Union Station, Pittsburgh, 148.

Union Station, St. Louis, 88, 97, 99, 100, 106.

Union Station, Washington, 88, 100, 101, 106.

United States Express Company, 372, 373.

Utica, railroad connections of, 13, 14.


Vanderbilt, Commodore, 14, 22, 378, 379.

Vanderbilt, Cornelius, 419.

Vanderbilt, William H., 378, 379.

Vanderbilt family, the, 354, 419, 434.

Vermont Central Railroad, 123.

Vice-presidents of railroads, 156.

Voluntary Relief Department, 423-425.

Von Moltke, his reconstruction of the German army, 452.


Wabash Railroad, 26, 51, 414.

Wagner Palace Car Company, 300.

Walcott, —, builder of Springfield, Mass., bridge, 57.

Walsheart gears, 128.

Washington, George, 375.

“Washington cars,” 132, 133.

Washington, Connecticut Avenue Bridge at, 78;
Union Station at, 88, 100, 101, 106.

Water for use of railroad, 41.

Water transportation, see Inland Water Ways.

Waterford bridge, over Hudson River, 57.

Watertown, blizzard at, 268.

Waverley, the interchange yard, 110.

Webster, Daniel, and his trip on the Erie, 23, 25.

Weehawken “bridge,” 411.

Wells, Henry, 371, 372.

Wells, Fargo & Co., 372, 373.

West Penn Road, 149.

West Point, locomotive, 9.

West Shore Railroad, 75, 151, 265, 412, 434, 435.

Western Pacific Railroad, 29, 32.

Western Railroad, 10.

Westinghouse, George, 125.

Wheeling, railroad connections of, 18, 19.

Whipple, Squire, 61, 63.

Whistle on locomotive, first use of, 26, 124.

Whitney, Asa, 29, 30.

Whitney, Silas, 6.
[Pg 476]
Whyte’s classification, 127, 128.

Wiley, Dr., 397.

Willard, Daniel, 22.

Winans, Ross, 19, 122, 124, 132, 133.

Winnipeg shops, 393.

Women, conveniences for travelling, 309.

Woodruff Company, 299, 300.

Worcester, station at, 106.

World’s Fair of 1904, St. Louis, 99.

Wrecks, railroad, 189, 194-196;
wrecking-trains for, 257-265.


Yale, the, 405, 406.

Yardmaster, duties of, 189, 190, 193, 227-229.

York, see Arabian, locomotive.

Young Men’s Christian Association, 418, 419.

Acworth, the English economist, 330, 331.

Adams, Alvin, 371, 372.

Adams, Maude, 293, 294.

Adams Express Company, 371-373.

Adams & Company, 372.

Ade, George, 303.

Advertising, railroad, 276;
newspaper bill, __A_TAG_PLACEHOLDER_0__;
open territory, __A_TAG_PLACEHOLDER_0__.

Agricultural schools maintained by the railroads, 360, 361, 363.

Air-brake, 42, 125, 134, 249, 250.

Albany, bridge at, 14.

Albany & Syracuse Railroad, 371.

Algomah Central, 417.

Algomah, ferry, 415.

Alleghany Portage Railroad, 11, 12, 48, 149.

Allen, Horatio, 5, 6, 7, 8, 119.

Altoona shops of Pennsylvania Railroad, 12, 61, 154, 394, 395-398.

American bridge-builders do work of world, 74.

American Express Company, 372, 373.

American Locomotive Company, 126, 127.

“American Notes,” Dickens, quoted, 11.

Anchor Line, the, see Erie & Western Transportation Company.

Ann Arbor railway, 416.

Arabian, locomotive, 120.

Armstrong, Col. G. B., 377.

Ashtabula, Ohio, bridge disaster, 61.

Atchison, Topeka & Santa Fe Railroad, 2, 32, 126, 127, 358, 386, 429.

Atlantic City, 367, 368.

Atlantic City Railroad, 127.

Atlantic Coast Line, 127.

Atlantic type of locomotive, 127.


Baggage, handling of, 93;
duties of baggage handlers, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__;
use of baggage car, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.

Baldwin, Matthias, 122, 123.

Baltimore, railroad connections of, 10, 11, 15, 16, 17, 18, 19;
tunnels in, __A_TAG_PLACEHOLDER_0__;
stations in, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.

Baltimore & Ohio Railroad, 2, 9, 15-23, 41, 49, 58-60, 64, 65, 77, 96, 120, 126, 132, 139, 144, 376, 377, 394, 421, 427, 436.

Baltimore & Potomac R. R., 20.

Bangs, Col. George S., 377, 378.

“Bends,” cause and treatment of, 68, 70.

Bergen Tunnel, 318.

Bessemer, Sir Henry, 61.

Best Friend of Charleston, locomotive, 8, 120.

Big Muddy River, Illinois Central’s bridge over, 78.

Big Four, 27, 418.

Binghampton, N. Y., 81.

Black Diamond Express (Lehigh Valley Railroad), 286.

Black River Road, 217.

Blair, Postmaster General Montgomery, 377.

Blizzards, fighting of, 268-275.

Boards of directors of railroads, 156-158.

Bollman, —, designer of bridges, 61, 63.

Bonds, railroad, 36, 37.

Boston Elevated Railway, 428.

Boston, in 1831, 9;
rail connections of, __A_TAG_PLACEHOLDER_0__;
Josiah Perham's trips to, __A_TAG_PLACEHOLDER_0__;
[Pg 466]stations in, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__, __A_TAG_PLACEHOLDER_4__, __A_TAG_PLACEHOLDER_5__;
suburban traffic of, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__.

“Boston Special” (New York, New Haven & Hartford Railroad), 384.

Boston & Albany Railroad, 60, 77, 98, 106, 136, 370.

Boston & Lowell Railroad, 9, 10, 96, 98.

Boston & Maine Railroad, 1, 98, 319, 320, 333, 384, 437.

Boston & Providence Railroad, 95, 370.

Boston & Worcester line, 10, 124, 370.

Brakeman, duties of, 248-250.

Brandeis, Louis, 451, 452.

Brandywine Viaduct, 77.

Brennan, Louis, 442, 443.

Bridge-builders, personality and nationality of, 72-74.

Bridges—
at Albany, across the Hudson, __A_TAG_PLACEHOLDER_0__.
first across Mississippi, __A_TAG_PLACEHOLDER_0__.
building of, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
at Trenton, across Delaware, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
at Springfield, across the Connecticut River, __A_TAG_PLACEHOLDER_0__.
of wood, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
at Waterford, across the Hudson River, __A_TAG_PLACEHOLDER_0__.
Permanent Bridge, over Schuylkill River, __A_TAG_PLACEHOLDER_0__.
of stone, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__.
Starucca Viaduct, __A_TAG_PLACEHOLDER_0__.
Thomas Viaduct, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__.
of iron, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
of Rider design, __A_TAG_PLACEHOLDER_0__.
B. & O. Monongahela River, __A_TAG_PLACEHOLDER_0__.
Ashtabula, __A_TAG_PLACEHOLDER_0__.
of steel, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__.
at Portage, over Genesee River, __A_TAG_PLACEHOLDER_0__.
forms of, __A_TAG_PLACEHOLDER_0__.
through span, __A_TAG_PLACEHOLDER_0__.
deck span, __A_TAG_PLACEHOLDER_0__.
over the Susquehanna River, between Havre de Grace and Aiken, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
at Cincinnati, across Ohio River, __A_TAG_PLACEHOLDER_0__.
suspension, __A_TAG_PLACEHOLDER_0__.
cantilever, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
over Kentucky River, __A_TAG_PLACEHOLDER_0__.
Minnehaha, in St. Paul, __A_TAG_PLACEHOLDER_0__.
over Niagara River, __A_TAG_PLACEHOLDER_0__.
over Fraser River, __A_TAG_PLACEHOLDER_0__.
at Poughkeepsie, __A_TAG_PLACEHOLDER_0__.
personality of builders of __A_TAG_PLACEHOLDER_0__.
over Pend Oreille River, __A_TAG_PLACEHOLDER_0__.
on the line of Rio Grande & Western, __A_TAG_PLACEHOLDER_0__.
replacing, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
Roebling’s, at Niagara Falls, __A_TAG_PLACEHOLDER_0__.
at Steubenville, Ohio, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.
over Hackensack River, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__.
of concrete, __A_TAG_PLACEHOLDER_0__.
Brandywine Viaduct, __A_TAG_PLACEHOLDER_0__.
Pennsylvania, over the Susquehanna River, __A_TAG_PLACEHOLDER_0__.
New Brunswick, over the Raritan River, __A_TAG_PLACEHOLDER_0__.
over the Florida Keys, __A_TAG_PLACEHOLDER_0__.
at Slateford, PA, __A_TAG_PLACEHOLDER_0__.
over Big Muddy River, __A_TAG_PLACEHOLDER_0__.
in Washington, D.C., __A_TAG_PLACEHOLDER_0__.
Moodna Valley, steel trestle above, __A_TAG_PLACEHOLDER_0__.
at Towanda, PA, __A_TAG_PLACEHOLDER_0__.
first steel bridge in America, __A_TAG_PLACEHOLDER_0__.
across the Delaware, __A_TAG_PLACEHOLDER_0__.

Brilliant cut-off (Pennsylvania Railroad), 148, 149.

Britton, H. M., 269.

Broad Street Station, Philadelphia, 88, 96, 97, 154, 320, 440.

Brooklyn Rapid Transit Company, its care for employees, 427, 428.

Brooks plant, Dunkirk, 127.

Brotherhood of Locomotive Engineers, 423.

Brown, George, 16.

Brown, W. C., 167, 168, 362.

“Brown system,” see Demerit plan.

Bryant, Gridley, 6, 132.

Buffalo & Attica Railroad, 27.

Buffet sleepers, 307, 309.

Burlington, see Chicago, Burlington & Quincy R. R.

Burr, Theodore, 57, 63.

Burwick, J. M., 420.
[Pg 467]

Cab, use of, 123.

Caissons, their use in tunnel-construction, 52.
in bridge-building, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__, __A_TAG_PLACEHOLDER_4__, __A_TAG_PLACEHOLDER_5__, __A_TAG_PLACEHOLDER_6__.

Calvert Station, Baltimore, 96.

Camden Station, Baltimore, 96, 436.

Camden & Amboy Railroad, 10, 121.

Campbell, Henry R., 122.

Canadian Pacific Railway, 2, 32, 141, 142, 406, 414, 417.

Canals, 4, 5, 9, 13, 34, 35.

Car-ferries, 416, 417.

Car-inspectors, duties of, 402, 403.

Cars, storage of, 89;
cleaning of __A_TAG_PLACEHOLDER_0__;
building of, __A_TAG_PLACEHOLDER_0__;
platforms and entrances of, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__;
using steel for, __A_TAG_PLACEHOLDER_0__;
“imported cars,” __A_TAG_PLACEHOLDER_0__.

Carroll, Charles, of Carrollton, 17.

Carter, C. F., quoted, 24.

Cascade Tunnel, 436, 437, 441.

Cassatt, A. J., 160, 166.

Cathedral Mountain, the spiral tunnel under, 142.

Cattle, shipping of, on railroads, 328, 329.

Central Pacific Railroad, 30, 31, 32, 45, 357.

Central Railroad of New Jersey, 2, 313, 412.

Central Vermont, 333.

Charleston & Hamburg Railroad, 8, 123.

Cheney, Benjamin F., 372.

Chesapeake & Ohio Canal, 2, 10, 16, 18.

Chicago, Burlington & Quincy Railroad, 2, 127.

Chicago City Railway Company, 177.

Chicago Fast Mail, 189.

Chicago, Milwaukee & St. Paul Railroad, 3, 32, 300, 313, 356, 358.

Chicago-Montreal flyer, 414.

Chicago, railroad connections of, 27;
Northwestern station at __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__;
La Salle Station at __A_TAG_PLACEHOLDER_0__.

Chicago, Rock Island & Pacific Railroad, 3, 28, 364, 386.

Chicago & Alton Railroad, 144, 300-304.

Chicago & Northwestern Railway, 3, 27, 28, 313, 356, 386.

Chicago & St. Louis Express (West Shore Railroad), 265-267.

Chief clerk, duties of, 220.

Civil War, railroad building during period of, 19, 20;
could have been prevented by railroad development, __A_TAG_PLACEHOLDER_0__.

Claim-agents, 174-179.

Cleveland stations in, 96, 418, 419.

Cleveland & Pittsburgh Railroad, 418.

Coal, handling of, 13;
as a freight company, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__, __A_TAG_PLACEHOLDER_4__;
replaced wood as a fuel, __A_TAG_PLACEHOLDER_0__;
mining of __A_TAG_PLACEHOLDER_0__.

Collinwood, Ohio, the Lake Shore’s plant at, 394.

Columbia & Philadelphia Railroad, 12, 122, 401.

Commuter, the, 311;
his use of public transit, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__.

Competition among railroads, 355.

Complaints of public in regard to railroad service, 290, 291.

Conductor, duties of, 250, 251.

Consolidation, locomotive, 124, 125.

Construction work of railroads, 454.

Cooper, Peter, 17-19, 120.

Coöperation of railroads, 328.

Cornell University, agricultural school at, 360.

“Corridor trains,” 134.

Cowan, John F., 22.

Crede, the English railroad town, 393.

Crédit mobilier, 31.

Crescent City, the, 299.

Crocker brothers, 30.

Crossings, railroad, 42.

Cumberland, on the National Highway, 16, 19, 394.

Cumberland Valley Railroad, 299.


Daly, C. F., 284.

Daniels, George H., 277.

Davis, Phineas, 120-122.
[Pg 468]
Davis, W. A., 377.

Davis & Gartner Co., 120.

Decapod, locomotive, 126.

Dee, River, bridge, 60.

Delaware, Lackawanna & Western Railroad, 2, 44, 78, 88, 102, 145, 313, 315, 317, 385, 412.

Delaware & Hudson Railroad, 1, 5, 119, 126.

Delmonico, the, 304, 305.

Demerit plan, 211, 212.

Depew (New York), shops of the New York Central at, 394.

Detroit River tunnel, 54, 55, 413, 436, 441.

Devereux, John H., 418.

De Witt Clinton, locomotive, 13, 120.

Dexter, Judge, 29.

Dickens’s “American Notes,” quoted, 11.

Dining-cars, conveniences of, 134, 304-307.

Division superintendent, duties of, 187-189, 202-219, 272-275.

Dorsey, John M., 314.

Dresden, Germany, train-sheds in, 103.

Duluth & Iron Range Railroad, 420.


Eagle Pass, 40.

Edison, Thomas A., 432.

Efficiency in railroad service, 449-464.

Eighteen-hour trains, between New York and Chicago, 298.

Electricity, its use in tunnel-construction, 51, 52.
in bridge construction, __A_TAG_PLACEHOLDER_0__.
substituted for steam, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__.
used for lighting, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__.

Elevated and subway lines, 440.

El Gobernador, locomotive, 126.

Elkhart, Indiana, railroad shops of the Lake Shore Railroad at, 394.

Embankment, construction of, 44;
largest, __A_TAG_PLACEHOLDER_0__.

Emigration bureaus, 356, 358.

Empire State Express (New York Central), 285, 286.

Employees, protection of, 176-179, 422, 423.

“Engine sheds,” 390.

Engine wheels, first turning of, in America, 7.

Engineer, duties of, 90, 247, 248.

Engines in yards and roundhouses, 89, 90.

English roundhouse principle, 89.

Enterprise line, the, 405.

Erie Canal, New York State, 4, 13, 14, 15.

Erie, Pa., transfer of passengers at, 14.

Erie Railroad, 22-25, 59, 60, 124, 126, 142, 143, 164, 299, 313-315, 317, 361, 392-394, 412, 417, 429, 430, 435.

Erie & Western Transportation Company, 417.

Evening Star, the, 299.

Excursions, use of, 358.

Express business, 369.

Express messenger, duties of, 251, 252.


Fargo, William G., 371, 372.

“Farmers’ special,” 360, 361, 363.

Felton, S. M., 124.

Ferry fleets, 412-415.

Fillmore, President, his trip on the Erie, 23.

Finances of railroad, 179-186.

Fireman, duties of, 90, 246, 391, 392.

Fish, shipping of, 345, 346.

Fisk, Jim, 299.

Fitchburg, Railroad, 96, 98.

Florida East Coast Railroad, 77, 78.

Florida Keys, 78.

Folders, bill for printing of, 288.

Food, shipping of, to the city, 343, 344.

Forbes, James M., 27.

Forney, M. N., 125.

Fort Wayne subsidiary, the, 147, 148.

France, railroad in, 35.

Frankfort, Germany, train-sheds in, 103.

Franklin, Benjamin, 375.

Frazer River bridge, 66.
[Pg 469]
Freehold & Jamesburg Agricultural Railroad (Pennsylvania Railroad), 359.

Freight claims, 183.

Freight, railroads once prohibited from carrying, 9;
Erie's profits from __A_TAG_PLACEHOLDER_0__;
handling of, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__;
traffic, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__;
rating system for __A_TAG_PLACEHOLDER_0__;
threefold classification of __A_TAG_PLACEHOLDER_0__;
"backhaul," __A_TAG_PLACEHOLDER_0__;
Australian system of __A_TAG_PLACEHOLDER_0__;
“demurrage,” __A_TAG_PLACEHOLDER_0__;
high-speed trains for, __A_TAG_PLACEHOLDER_0__.

Freight terminals, 107-115, 408.

Freight traffic-manager, duties of, 326, 327.

Fruit, shipping of California, 344, 345.

Fullerton, H. B., 362.


Galena & Chicago Union Railroad, 27.

Gallitzin Tunnel, 12, 50, 149, 441.

Garrett, John W., 20, 21.

Garrett, Robert, 21, 22.

Gasolene engine, use of, 137.

Gauge, standard, 46.

General attorney of the railroad, duties of, 170-174.

General counsel of the railroad, duties of, 170-174.

General manager, duties of, 187-201.

General passenger agent, duties of, 276-291, 366.

General superintendent, duties of, 190.

Genesee Valley Road, 143.

Geneva, N. Y., agricultural experimental school, 360.

George Washington, locomotive, 122.

Gould roads, 2, 3, 32.

Government regulation of railroads, 329.

Governor Paine, locomotive, 123.

Grades, railroad, 40, 41, 48, 139-151.

Grand Central Railroad, 316, 317, 420.

Grand Canal (Erie), 4.

Grand Central Station, New York, 88, 95, 96, 104, 315, 321, 384, 419, 421, 438, 439, 440.

Grand Rapids & Indiana Railroad, 416.

Grand Trunk Pacific Railway, 3, 32, 42, 304, 333, 414, 416, 417, 436.

“Grangers,” 3.

Grant, General, 302, 303.

Grasshopper, locomotive, 120.

Great Lakes, highway up the, 414.

Great Northern Express Company, 373.

Great Northern Railroad, 2, 32, 126, 147, 300, 358, 417, 437.

Great Western Railway, see Grand Trunk.

Greenville, freight station at, 109, 110.

Gyroscope, see Mono-rail.


Hackensack River Bridge, 76, 206, 207.

Hadley, President, of Yale, 17.

Hand-brakes, use of, 250.

Hanson, Inga, 177.

Harbor fleet, a, 406, 407, 408.

Harlem River Branch (New Haven), 316, 317, 438.

Harnden, William F., 370, 371, 372.

Harriman, E. H., 139-141, 159, 166, 167, 358.

Harriman lines, 2, 297, 358, 406, 455-458, 460-463.

Harsemus Cove, 109, 110.

Harvard, the, 405, 406.

Haupt, Herman, 451, 452.

Hazard, Ebenezer, 374.

Headlight, first use of, 124.

“Head-room,” 42.

Hill, J. J., his roads, 2, 147, 159, 166, 167, 358, 373, 406.

Hinckley, —, a locomotive builder, 122.

Hine, Charles, 453-455, 459-461, 463.

Hoboken, Lackawanna Terminal at, 88, 102, 109.

Honesdale, Pa., switchback at, 41.

Hoosac Tunnel, 49, 437.

Hopkins, Mark, 30.

Hornellsville, Erie shops at, 392-394.
[Pg 470]
Horse Shoe Curve, 12.

Hotel-cars, see Dining-cars.

Howe, —, designer of bridges, 63.

Hudson, Commodore, bronze statue of, 354.

Hudson River Tunnel, 102, 412.

Huntington, Collis P., 30, 32.


Ice-floes, obstructions to the railroad marine, 416.

Idaho & Washington Northern Railroad, 73.

Illinois Central Railroad, 1, 28, 78, 313, 320, 321, 385, 429.

Imperial Limited (Canadian Pacific Railway), 141.

Inland Water Ways, 404-417.

Insurance, for railroad employees, 423.

Interstate Commerce Commission, 13, 329, 333, 335, 355, 374, 451.

Interstate Commerce Law, 210.

Interurban electric service, 432-434.

Ithaca, N. Y., switchback at, 41.


Jamaica, station at (Long Island), 318, 319.

Jamestown Exposition of 1907, 441.

Jay Gould, the, 299.

Jersey City, 109.

Jersey Heights Tunnel, 102.

Jervis, John B., 121.

Jewell, Postmaster General, 378.

John Bull, locomotive, 121.

Joy line, the, 405.

Judah, Theodore D., 29, 30, 31.


Kansas, boom in, 357.

Kentucky River bridge, 66.

Kicking Horse River, tunnel near, 142.

Kingwood Tunnel, 41, 49, 122.

Kirkwood, James P., 59, 77.

Kruttschnitt, Julius, 298, 455, 456, 458-460.


Lackawanna cut-off, 145.

Lackawanna Railroad, see Delaware, Lackawanna & Western Railroad.

Lake Michigan, an obstruction to land traffic, 415.

Lake Shore & Michigan Southern Railroad, 14, 27, 205, 378, 385, 394, 418, 419, 421.

Lane cut-off (Union Pacific), 44, 140.

Lard, shipping of, 342.

La Salle Street Station, Chicago, 101.

Latrobe, B. H., 19, 41, 49, 58, 60, 63, 122.

Lehigh Valley Railroad, 2, 144, 286, 361, 385.

Leiper, Thomas, 6.

Lewis, Isaac, Erie engineer, 25.

Lickey plane, 122.

Lights, code of, 86.

Lincoln, Abraham, 300, 302.

Link device, use of, 124.

Liquor, prohibition of use of, 421.

Livingston & Company, 372.

Locomotives, 5, 7, 8, 18, 26, 119-131.

Long Island commuters, 102, 103.

Long Island Express Company, 373.

Long Island Railroad, 1, 109, 313, 318, 320, 362, 412.

Long Key Viaduct, 78.

Loree, L. F., 22.

Lowell, Mass., in 1831, 9.

Lucin cut-off, The (Southern Pacific), 139, 140.


M. K. & T., 450.

McAdoo Tunnel, 317.

McCrea, James, 167, 194, 195.

McCrea, the engineer, 420, 421.

McGraham, James, 331.

McPherson, Logan G., quoted, 20.

Mad River & Lake Erie Railroad, 26, 124.

Magazines, railroad employees’, 429.

Mail clerks, duties of, 251, 252, 377-383.

Mail-service, railway, 369-387.

Maintenance Way Department, 388.

Mallet articulated compound, 126, 127.

Manchester & Liverpool line, 9.

Mann, Col. W. D., 135.

Manunka Chunk, tunnel at, 145.

Marine, the railroad, 404-417.
[Pg 471]
Market Street Station, Philadelphia, 88, 97.

Martin, T. E., 363.

Maryland, the, 413.

Mason, a locomotive builder, 122.

Master Car Builders, organization of, 136, 137, 390, 401.

Master mechanic, duties of, 389, 400, 401.

Mastodon, locomotive, 125, 126.

Mauch Chunk, colliery railroad at, 9, 41, 136.

Metropolitan Line, the, 405.

Metropolitan Street Railway Company, New York City, 172.

Meyers, George, 418, 419.

Michigan Central Railroad, 27, 28, 54, 302, 385, 413, 414, 436.

Michigan Southern Railroad, 27, 28.

Michigan, the transport, 414.

Middlesex Canal, traffic on, in 1829, 9.

Milholland, James, 124.

Military Academy at West Point, parade-ground of, 265.

Milk, carrying of, to city, 347-351.

Mills, James C., quoted, 415, 416.

Minnehaha Bridge, at St. Paul, 66.

Minot, Charles, 25.

Missouri Pacific Railroad, 29.

Missouri, steel bridge across the, 144.

Moguls, locomotives, 124.

Mohawk & Hudson Railroad, 13, 41, 121.

Mono-rail, 441-445.

Monon Railroad, 385.

Monongahela River Bridge, 60.

Moodna Valley, steel trestle over, 143.

Morgan, J. P., 296, 328.

Morning Star, the, 299.

Morris Run, the, 133.

Morse, William, 265-267.

Mott Haven yards, 439.

Mount Clare yards, Baltimore, 120, 132.

Mount Royal station, Buffalo, 436.

Murray, Oscar G., 22.


National Express Company, 373.

Naugatuck Railroad, 135.

New Brunswick bridge, over Raritan River, 77.

New England Navigation Company, 405.

New Haven Railroad, 1, 109, 147, 300, 313, 315, 316, 413, 419, 438-440.

New York Central, 2, 14, 22, 27, 41, 104, 126, 147, 151, 154, 155, 167, 205, 268, 284, 285, 297, 298, 313, 315-317, 320, 361-363, 370, 384, 394, 407-410, 419-421, 435, 438.

New York Central & Hudson River Railroad, 14, 104, 353, 378, 417, 434.

New York Connecting Railroad, 109.

New York, New Haven & Hartford Railroad, 98, 104, 315, 320, 404-406, 412, 433.

New York, railroad connections of, 10, 21;
tunnels in, __A_TAG_PLACEHOLDER_0__;
stations at, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__, __A_TAG_PLACEHOLDER_3__, __A_TAG_PLACEHOLDER_4__, __A_TAG_PLACEHOLDER_5__, __A_TAG_PLACEHOLDER_6__, __A_TAG_PLACEHOLDER_7__, __A_TAG_PLACEHOLDER_8__, __A_TAG_PLACEHOLDER_9__, __A_TAG_PLACEHOLDER_10__, __A_TAG_PLACEHOLDER_11__, __A_TAG_PLACEHOLDER_12__;
harbor and commerce of, __A_TAG_PLACEHOLDER_0__;
ferries in, __A_TAG_PLACEHOLDER_0__.

New York & Harlem Railroad, 14, 60.

New York & New England Railroad, 98.

Newspapers, rapid delivery of, 382.

Niagara River bridge, 66.

Norfolk & Western Railroad, 144, 421.

Norris, William, 122.

North Station, Boston, 88, 97, 98, 313, 319, 320, 324, 384.

Northern Central Railroad, 11, 96.

Northern Cross Railroad, 26.

Northern Pacific Railroad, 2, 29, 32, 50, 51.

Northern Steamship Company, 417.

Northwestern station, Chicago, 88, 101, 106, 321.

Norwich, Conn., 10.


Observation cars, 308, 309.

Officials of railroads, 170-219.

Ohio & Mississippi Railroad, 19.

Old Colony Railroad, 98, 405.

Olympic, the, 407.

Oneida Railways Company, 435.
[Pg 472]
Oregon-Washington Railroad & Navigation Company, 460.

Organization, as a means to secure efficiency, 449-464.

Osgood, Samuel, 375.

“Our Inland Seas,” quotation from, 416.

Oxford Furnace, tunnel at, 145.


Pacific coast, railroad connections of, 28-32.

Pacific type of locomotive, 127.

Paderewski at Vassar, 294, 295.

Palmer, Timothy, 58.

Panhandle subsidiary, The, 147, 148.

Panic, of ’37, 13;
of '07, __A_TAG_PLACEHOLDER_0__, __A_TAG_PLACEHOLDER_1__, __A_TAG_PLACEHOLDER_2__.

Pape, Edward, 176, 177.

Park Avenue Tunnel, 439.

Park Square Station, Boston,

 

 


Footnote:

Footnote:

[1] “Our Inland Seas,” by James C. Mills, 1910.

[1] “Our Inland Seas,” by James C. Mills, 1910.


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